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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

114938 Views

27 replies

4 likes

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  • 27 replies
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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231123 Views

148 replies

11 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590384 Views

79 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485093 Views

580 replies

42 likes

Account
Free
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When i use spotify on my iPad,it pauses other media on my phone

When i use spotify on my iPad,it pauses other media on my phone (such as Pandora or media player) and vice-versa. If I try to listen to other media on my phone, the spotify app will pop up and cause the iPad to pause. What the heck is going on? Tempo...

Casual Listener

When i use spotify on my iPad,it pauses other media on my phone (such as Pandora or media player) and vice-versa. If I try to listen to other media on my phone, the spotify app will pop up and cause ...

Ohstuffituparse

Casual Listener

606 Views

2 replies

0 likes

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  • 2 replies
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Local Files won't play on mobile?

Uploaded some local files to my desktop app, no problem (using Windows). Added it to a playlist and downloaded on both my desktop and my phone like you're supposed to, but the song won't download or play on my phone, only my laptop. They're connected...

Casual Listener

Uploaded some local files to my desktop app, no problem (using Windows). Added it to a playlist and downloaded on both my desktop and my phone like you're supposed to, but the song won't download or ...

406 Views

0 replies

0 likes

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Offline mode doesn't work

I have a newer Android device (smartphone) with the Spotify app. My phone is go phone so I do not get data, only wifi. I made several playlists and downloaded them (there is a green arrow indicating they are downloaded for offline use). When I turn m...

Newbie

I have a newer Android device (smartphone) with the Spotify app. My phone is go phone so I do not get data, only wifi. I made several playlists and downloaded them (there is a green arrow indicating ...

328 Views

0 replies

0 likes

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Music cuts out even offline

When I'm listening to spotify offline with Bluetooth the music cuts out or stalls. Any suggestions?

Casual Listener

When I'm listening to spotify offline with Bluetooth the music cuts out or stalls. Any suggestions? 

317 Views

0 replies

0 likes

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Albums or artists lists doesn't appear on my android device

Hi, I'm having a problem with Spotify on my android device. In my library, my device shows the songs list but not the albums list nor the artists list. How can I fix this? Thanks

Newbie

Hi,   I'm having a problem with Spotify on my android device. In my library, my device shows the songs list but not the albums list nor the artists list. How can I fix this?   Thanks

308 Views

0 replies

0 likes

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Superuser Contribution App verbindet sich nicht mit dem WLAN

Liebes Team,Alle paar Wochen (im Schnitt alle 2-4Wochen) verbindet sich meine App auf dem Android Smartphone nicht mehr mit dem WLAN. Ich kann keine Musik herunterladen und nicht streamen, obwohl ich zu Hause bin. Gefühlt tritt das IMMER 2 Wochen vor...

Casual Listener

Liebes Team, Alle paar Wochen (im Schnitt alle 2-4Wochen) verbindet sich meine App auf dem Android Smartphone nicht mehr mit dem WLAN. Ich kann keine Musik herunterladen und nicht streamen, obwohl i...

WietseB

Casual Listener

15221 Views

6 replies

0 likes

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  • 6 replies
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wrong payment

Hello! i have paid today 42 turkish lira for spotify's current campaign (student premium), but my account did not switch over to premium and also it must be 6.99 turkish lira but spotify transferred me 6 time more than this. The money has been transf...

Casual Listener

Hello! i have paid today 42 turkish lira for spotify's current campaign (student premium), but my account did not switch over to premium and also it must be 6.99 turkish lira but spotify transferred ...

345 Views

0 replies

0 likes

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App crashes

My Spotify App started crashing two weeks ago. Seems like theres a problem when the app is online. When the app i started without a network connection it starts and runs normally, but when the network connection is on, the app crashes within 20 secon...

Newbie

My Spotify App started crashing two weeks ago. Seems like theres a problem when the app is online. When the app i started without a network connection it starts and runs normally, but when ...

356 Views

0 replies

0 likes

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Daily Mix stopped casting

I was listening one of my daily mixes through chrome cast, when the app suddenly started to show "devices available", and the song progress indicator didn't follow the song still playing through cast. Song controls also didn't work anymore.. Now I ca...

Newbie

I was listening one of my daily mixes through chrome cast, when the app suddenly started to show "devices available", and the song progress indicator didn't follow the song still playing through cast...

312 Views

0 replies

0 likes

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No puedo descargar spotify

Hola gente tengo un problema con mi motorola moto xt1058 no entiendo porque no puedo descargar spotify, cuando lo busco en Play Store no me aparece y cuando lo busco por Google aparece que no está disponible en mi país, pero estoy en Dublin - Irlanda...

Casual Listener

Hola gente tengo un problema con mi motorola moto xt1058 no entiendo porque no puedo descargar spotify, cuando lo busco en Play Store no me aparece y cuando lo busco por Google aparece que no está di...

rick11escobar

Newbie

4547 Views

1 replies

4 likes

  • 4547 Views
  • 1 replies
  • 4 likes

Cancel of change subscription part of the site is down

Hi, Id like to cancel my subscription (for now) but can't get this part of the web site... keeps saying We're all mixed upRefresh this page or try again later. It may take some time to get things up again.GO BACK Funnily every other part of the site ...

Newbie

Hi, Id like to cancel my subscription (for now) but can't get this part of the web site... keeps saying    We're all mixed up Refresh this page or try again later. It may take some time t...

ttvv

Casual Listener

567 Views

1 replies

1 likes

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  • 1 replies
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My note8's screen freezes. HELP!!!!!!!

When I enter spotify and turn off the phone or open anything else on my phone, when I enter spotify again, the screen is freezed and sometimes only the name of the songs freezes and wherever i touch it is there. Please help me. I am premium but think...

Casual Listener

 When I enter spotify and turn off the phone or open anything else on my phone, when I enter spotify again, the screen is freezed and sometimes only the name of the songs freezes and wherever i ...

331 Views

0 replies

0 likes

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Musicas no disponible

Hola, tengo una pregunta, inicie spotify premium, y e en mi celular no esta la cancion soy peor remix de bad bunny, pero en mi pc si esta disponible. Osea no es un problmea local sino de mi cuenta, por favor ayudenme

Newbie

Hola, tengo una pregunta, inicie spotify premium, y e en mi celular no esta la cancion soy peor remix de bad bunny, pero en mi pc si esta disponible. Osea no es un problmea local sino de mi cuenta, p...

359 Views

0 replies

0 likes

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Why Does You Andriod App Suck So Hard?

And when are you planning to make any significant changes to it? Seriously, it's horrible.

Newbie

And when are you planning to make any significant changes to it?   Seriously, it's horrible.

gorymeraz

Casual Listener

4784 Views

6 replies

12 likes

  • 4784 Views
  • 6 replies
  • 12 likes

Spotify - Music Flow not supported by LG sound bar?

Hello,I purchased the LG 4.1 360w sound bar today and downloaded the recommended Music Flow app onto my Samsung Galaxy Note 4...I'm connected to the speaker via 5ghz wifi on my Asus AC RT1900.From the Music Flow App. I choose Spotify to stream my mus...

Casual Listener

Hello, I purchased the LG 4.1 360w sound bar today and downloaded the recommended Music Flow app onto my Samsung Galaxy Note 4... I'm connected to the speaker via 5ghz wifi on my Asus AC RT1900...

kleinliesje

Newbie

4435 Views

8 replies

0 likes

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After a fiew hours spotify sounds like a scratched cd

It's always the same. 2 hours listening to music and then i can't hear the sound becouse every 5sec is a break i have top internet connection with 15mbit download and the ping is by 25ms. Please i need help!

Newbie

It's always the same. 2 hours listening to music and then i can't hear the sound becouse every 5sec is a break i have top internet connection with 15mbit download and the ping is by 25ms. Please i ne...

340 Views

0 replies

0 likes

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Android Troubleshooting

I have tried all of the solutions out there, but my problem is not resolved. what else can I do? my problem is ''application stopped'' on android. thanks.

Newbie

I have tried all of the solutions out there, but my problem is not resolved. what else can I do?  my problem is ''application stopped'' on android.   thanks.

318 Views

0 replies

0 likes

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Meu spotfy para de tocar do nada e tb para em segundo plano

Meu spotify para de tocar do nada e tb para em segundo plano.Ja desistalei e reinstalei e o problema continua.Ja chequei tb a questao de economia de energia e nao esta habilitada.Nao sei o que fazer.

Newbie

Meu spotify para de tocar do nada e tb para em segundo plano. Ja desistalei e reinstalei e o problema continua. Ja chequei tb a questao de economia de energia e nao esta habilitada. Nao sei o que ...

1646 Views

0 replies

6 likes

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  • 6 likes

Downloads deleted when i alter my playlist?

Hello, I was wondering what happens with downloaded songs after i change my playlist.So for example;If i download a playlist on my device, and 1 week later i remove 1 song from that playlist, will that song be deleted from my device?Another example;I...

Newbie

Hello,   I was wondering what happens with downloaded songs after i change my playlist. So for example; If i download a playlist on my device, and 1 week later i remove 1 song from that play...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
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