Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110948 Views

26 replies

3 likes

  • 110948 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

223383 Views

143 replies

11 likes

Android
autoplay
bluetooth
  • 223383 Views
  • 143 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580425 Views

79 replies

3 likes

  • 580425 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477911 Views

577 replies

40 likes

Account
Free
  • 477911 Views
  • 577 replies
  • 40 likes

Meu spotfy para de tocar do nada e tb para em segundo plano

Meu spotify para de tocar do nada e tb para em segundo plano.Ja desistalei e reinstalei e o problema continua.Ja chequei tb a questao de economia de energia e nao esta habilitada.Nao sei o que fazer.

Newbie

Meu spotify para de tocar do nada e tb para em segundo plano. Ja desistalei e reinstalei e o problema continua. Ja chequei tb a questao de economia de energia e nao esta habilitada. Nao sei o que ...

1644 Views

0 replies

5 likes

  • 1644 Views
  • 0 replies
  • 5 likes

Downloads deleted when i alter my playlist?

Hello, I was wondering what happens with downloaded songs after i change my playlist.So for example;If i download a playlist on my device, and 1 week later i remove 1 song from that playlist, will that song be deleted from my device?Another example;I...

Newbie

Hello,   I was wondering what happens with downloaded songs after i change my playlist. So for example; If i download a playlist on my device, and 1 week later i remove 1 song from that play...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

app keeps force closing on LG G5

I am not sure why but I recently updated the software on my Sprint LG G5 and now my Spotify App keeps force closing while playing non-downloaded music. I tried uninstalling and reinstalling but it has still done this 4 times today! Any help would be ...

Gig Goer

I am not sure why but I recently updated the software on my Sprint LG G5 and now my Spotify App keeps force closing while playing non-downloaded music. I tried uninstalling and reinstalling but it ha...

696 Views

0 replies

0 likes

force closing
lg g5
Sprint
  • 696 Views
  • 0 replies
  • 0 likes

No items in collection on gear s3

When I open my songs in spotify on the gear s3, it says there's no items in the collection, sometimes it shows like 20 of the 80 songs I've downloaded to the device. Can we get a fix for this pushed out?

Newbie

When I open my songs in spotify on the gear s3, it says there's no items in the collection, sometimes it shows like 20 of the 80 songs I've downloaded to the device. Can we get a fix for this pushed ...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

music sync

hi guys, maybe someone can help me.i wanna move songs from my phone playlist (just on my phone, i used it before i got spotify) onto the spotify playlist, but i dont have any options for syncing my music to spotify, can someone help? otherwise ill ha...

Newbie

hi guys, maybe someone can help me. i wanna move songs from my phone playlist (just on my phone, i used it before i got spotify) onto the spotify playlist, but i dont have any options for syncing my...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

Solved!! Looking for my downloaded music

I have downloaded some music for offline listening on my Huawei Media Pad Tablet just by clicking doewnload on the Spotify app but once I am offline I'm not sure how to access it. I checked the download file on my tablet but the music isn't there. Do...

Casual Listener

I have downloaded some music for offline listening on my Huawei Media Pad Tablet just by clicking doewnload on the Spotify app but once I am offline I'm not sure how to access it.  I checked the...

Noah

Community Legend

1555 Views

1 replies

0 likes

  • 1555 Views
  • 1 replies
  • 0 likes

Self Service | Device Management

So you all took a payment from me and I still can't listen to my music

Newbie

So you all took a payment from me and I still can't listen to my music

Noah

Community Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

No songs on new device

Help...signed into my Spotify account on my new device but no songs in my library

Newbie

Help...signed into my Spotify account on my new device but no songs in my library 

Noah

Community Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Alternative to phone listening something like a music player

Is there an alternative to listen to the phone something like a music player?

Newbie

Is there an alternative to listen to the phone something like a music player?

Noah

Community Legend

2227 Views

1 replies

0 likes

  • 2227 Views
  • 1 replies
  • 0 likes

Solved!! Move all songs from saved to a playlist on android

Hi, I'm new to spotify. I got an amazon echo and i want it to start playing my saved songs. Is there a key word to playing my playlist or do I have to add them all to a playlist with a recognisable name?

Newbie

Hi, I'm new to spotify. I got an amazon echo and i want it to start playing my saved songs. Is there a key word to playing my playlist or do I have to add them all to a playlist with a recognisable n...

Noah

Community Legend

1288 Views

1 replies

0 likes

  • 1288 Views
  • 1 replies
  • 0 likes

Solved!! Sleep Timer

Do Spotify have this function? If not it would be great that he would have it

Music Fan

Do Spotify have this function? If not it would be great that he would have it 🙂

SimonOls

Casual Listener

106319 Views

12 replies

32 likes

  • 106319 Views
  • 12 replies
  • 32 likes

Freezin my screen

When I enter spotify, everything is normal but when i keep the app in multitasking and make anything else on my phone, when I enter spoify again all the screen is freezed and I have to reboot the app. This happen frequently.

Casual Listener

When I enter spotify, everything is normal but when i keep the app in multitasking and make anything else on my phone, when I enter spoify again all the screen is freezed and I have to reboot the app...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

Trying to scrobble with bad user/pass shows an annoying bug.

I tried to scrobbkle to last.fm but I didn't remember my last.fm username/password then abandoned that idea. Spotify didn't.I have tried disabling the scrobble many times, both on my desktop and android, but I always get the annoying notification on ...

Casual Listener

I tried to scrobbkle to last.fm but I didn't remember my last.fm username/password then abandoned that idea. Spotify didn't. I have tried disabling the scrobble many times, both on my desktop and an...

gfvasconcelos

Casual Listener

810 Views

2 replies

0 likes

scrobble
  • 810 Views
  • 2 replies
  • 0 likes

[Android] Local files downloaded on Spotify app but won't play

I've recently moved from an Apple iPhone to the Google Pixel 2 and it seems that this issue is only exclusive to my Android device. The local files added through my PC can be downloaded onto my phone but they just won't play. The player simply skips ...

Newbie

I've recently moved from an Apple iPhone to the Google Pixel 2 and it seems that this issue is only exclusive to my Android device.   The local files added through my PC can be downloaded onto...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Playlist on Shuffle repeats tracks in single session

I created a playlist with 50+ songs in it. When I went to listen to it I put it on shuffle. Then I noticed that it will play the same songs multiple times before getting to the end of the playlist. Other songs I don't think ever play. I signed up for...

Visitor

I created a playlist with 50+ songs in it. When I went to listen to it I put it on shuffle. Then I noticed that it will play the same songs multiple times before getting to the end of the playlist. O...

user-removed

Not applicable

836 Views

3 replies

0 likes

  • 836 Views
  • 3 replies
  • 0 likes

Can't play songs from midway through a playlist, restarts at beginning.

I have a playlist of about 500 songs. Unfortunately because Spotify seems to have ruined their shufle feature, just shuffling the playlist results in hearing the same 30 songs in a row. A rubbish but usable solution to this is to try and play the pla...

Music Fan

I have a playlist of about 500 songs. Unfortunately because Spotify seems to have ruined their shufle feature, just shuffling the playlist results in hearing the same 30 songs in a row. A rubbish but...

user-removed

Not applicable

1685 Views

6 replies

0 likes

  • 1685 Views
  • 6 replies
  • 0 likes

My music turns off

Everytime I Change an app my spotify wont play in the background it pauses every time and after i play agaim it still will turn off , this is frustrating im on a samsumg galaxy s8+ and if this doesn't resolve i will cancel my member ship please help

Newbie

Everytime I Change an app my spotify wont play in the background it pauses every time and after i play agaim it still will turn off , this is frustrating im on a samsumg galaxy s8+ and if this doesn'...

Joe

Community Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Solved!! Random pausing with some volume changes.

Hi all, My Spotify has randomly started to pause my music after approx 10 seconds. Sometimes this is accompanied by the volume decreasing then increasing prior to the pause. As you can imagine this is very annoying as I spend a lot of time listening ...

Regular

Hi all,   My Spotify has randomly started to pause my music after approx 10 seconds. Sometimes this is accompanied by the volume decreasing then increasing prior to the pause. As you can imagi...

Noah

Community Legend

20293 Views

10 replies

0 likes

  • 20293 Views
  • 10 replies
  • 0 likes

Cant log in "you are in offline-mode"

Hi, Anyone can help me? My Samsung Edge7 say me that "I'm currently offline-mode and I should go to online-mode so I could get connection to spotify" when I'm trying to log in. My phone is in wifi and I have mobile data on as well. all the another pr...

Casual Listener

Hi,   Anyone can help me?   My Samsung Edge7 say me that "I'm currently offline-mode and I should go to online-mode so I could get connection to spotify" when I'm trying to log in. &nb...

TroyWolf

Roadie

2320 Views

4 replies

1 likes

  • 2320 Views
  • 4 replies
  • 1 likes

Every song is in grey

Hi everyone, I have an issue on my Android app as every song on the entire app is greyed so I can't select any song I want to listen to! For the same account, I don't have any trouble on my Mac so it does not come from my account... I don't know what...

Casual Listener

Hi everyone,    I have an issue on my Android app as every song on the entire app is greyed so I can't select any song I want to listen to! For the same account, I don't have any trouble ...

Joe

Community Legend

669 Views

3 replies

0 likes

  • 669 Views
  • 3 replies
  • 0 likes