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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27914 Views
  • 59 replies
  • 23 likes
  • 27914 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870439 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870439 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24754 Views
  • 3 replies
  • 0 likes
  • 24754 Views
  • 3 replies
  • 0 likes

Solved!! My playlist won't play on Premium

Hello there, A playlist that I have put together cannot play on my Android 7.0 phone (LG V20). All the songs are greyed out, and the only thing I can do with them is "Remove from playlist". I have recently performed a hard reset on my phone, and the ...

  • Casual Listener
  • Hello there,   A playlist that I have put together cannot play on my Android 7.0 phone (LG V20). All the songs are greyed out, and the only thing I can do with them is "Remove from playlist". ...
  • IguanaSetup
  • Community Legend
  • 1127 Views
  • 3 replies
  • 0 likes
  • 1127 Views
  • 3 replies
  • 0 likes

Solved!! Music stops after a few songs

Hi community, I'm using the latest version of Spotify on a Xiaomi Redmi 4A device android v 6.0.1 The music stops playing after two or three songs, not sure why. This is especially annoying every time I go for a run as I have to stop and fiddle aroun...

  • Casual Listener
  • Hi community,   I'm using the latest version of Spotify on a Xiaomi Redmi 4A device android v 6.0.1   The music stops playing after two or three songs, not sure why. This is especially ...
  • Chanoir
  • Casual Listener
  • 2176 Views
  • 2 replies
  • 0 likes
  • 2176 Views
  • 2 replies
  • 0 likes

Android app won't open

A few days ago the app on my Sony Xperia 5 closed while playing, and since then it refuses to even open. Have tried uninstalling and reinstalling several times to no avail. Premium works fine on my PC, but I can't use it at all on my phone.

  • Newbie
  • A few days ago the app on my Sony Xperia 5 closed while playing, and since then it refuses to even open. Have tried uninstalling and reinstalling several times to no avail. Premium works fine on my P...
  • 194 Views
  • 0 replies
  • 0 likes
  • 194 Views
  • 0 replies
  • 0 likes

Turkish Student Premium got my money still not Premium

I did pay for my premium they charged for the premium its been a over 10 days and I'm still not premium and there are no cancel button that I can get my money back either Support does not answer me All I've got is Survey E-mail from support@spotify.c...

  • Visitor
  • I did pay for my premium they charged for the premium its been a over 10 days and I'm still not premium and there are no cancel button that I can get my money back either Support does not answer me A...
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
  • 0 likes

Spotify se cierra cuando entro a un juego

Hola! A alguno de ustedes no les paso que estan escuchando música en Spotify y entran a un juego un ejemplo: Clash Royale, y que al cabo de un minuto Spotify se cierra así como si nada?Si alguien tiene una solución por favor que me lo diga :v

  • Newbie
  • Hola!   A alguno de ustedes no les paso que estan escuchando música en Spotify y entran a un juego un ejemplo: Clash Royale, y que al cabo de un minuto Spotify se cierra así como si nada? Si ...
  • 778 Views
  • 0 replies
  • 0 likes
  • 778 Views
  • 0 replies
  • 0 likes

[Android] App uses a lot of background data although background data is restricted

I already ticked the "Resctrict background data" box for the Spoitfy app (as seen in the screenshot) some months ago.But the app still uses more than 150MB background data and I only listen to downloaded playlist when I'm on mobile data. How is this ...

WhatsApp Image 2017-11-05 at 19.28.25.jpeg
  • Regular
  •     I already ticked the "Resctrict background data" box for the Spoitfy app (as seen in the screenshot) some months ago. But the app still uses more than 150MB background data and I onl...
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
  • 0 replies
  • 0 likes

Select a song

Hi, I am having trouble selecting a specific song from my playlist. Everytime I click on it the shuffle button wiggles...also when on an artist it only lets play via shuffle...It used to let me select a specific song to play before my free trial.

  • Newbie
  • Hi, I am having trouble selecting a specific song from my playlist. Everytime I click on it the shuffle button wiggles...also when on an artist it only lets play via shuffle...It used to let me selec...
  • Joe
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Solved!! Offline on android

I was racking up excess data limits when playing premium spotify on samsung. So I tried offline then after a while I looked out. Now when I try to log back in it says I am offline and I have to connect. Hit the connect button and I get a blank screen...

  • Casual Listener
  • I was racking up excess data limits when playing premium spotify on samsung. So I tried offline then after a while I looked out. Now when I try to log back in it says I am offline and I have to conne...
  • Joe
  • Community Legend
  • 472 Views
  • 3 replies
  • 0 likes
  • 472 Views
  • 3 replies
  • 0 likes

Lock screen Android 6.0.1

My Nubia z11 mini s (android 6.0.1) doesn't show anything in lock screen whilespotify is running although App notifications are allowed. Can't find the solution... .

  • Newbie
  • My Nubia z11 mini s (android 6.0.1) doesn't show anything in lock screen whilespotify is running although App notifications are allowed. Can't find the solution... . 😞  
  • 233 Views
  • 0 replies
  • 0 likes
  • 233 Views
  • 0 replies
  • 0 likes

Headphones controller - play previous track on third click

When I use headpones controller I would like to be possible to jump to previous track by three clicks (same as it works on iphone app).So it would be following:One click - stop/play Two clicks - next songThree clicks - previous song Just a note: I've...

  • Casual Listener
  • When I use headpones controller I would like to be possible to jump to previous track by three clicks (same as it works on iphone app). So it would be following: One click - stop/play  Two cl...
  • meda2207
  • Casual Listener
  • 935 Views
  • 2 replies
  • 0 likes
  • 935 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Pauses itself Immediately after Playing

Hi,I just tried to play Spotify now, and for some reason the app immediately pauses playback when I click play. I hear a small snippet of song before it plays.It was working fine yesterday, and nothing has changed between now and then. I've tried cle...

  • Community Legend
  • Hi, I just tried to play Spotify now, and for some reason the app immediately pauses playback when I click play. I hear a small snippet of song before it plays. It was working fine yesterday, a...
  • FMZ
  • Newbie
  • 13993 Views
  • 2 replies
  • 0 likes
  • 13993 Views
  • 2 replies
  • 0 likes

1Go of saved music just vanished

Hello,Oddly enough, 1 day after posting a new 5* rating on Google play, I opened the app to find out that ALL my 1+Go saved music was GONE EXCPET 1 playlist... But the space is still occupied on my phone...I tried rebooting the phone, clearing the ca...

  • Newbie
  • Hello, Oddly enough, 1 day after posting a new 5* rating on Google play, I opened the app to find out that ALL my 1+Go saved music was GONE EXCPET 1 playlist... But the space is still occupied on my...
  • 192 Views
  • 0 replies
  • 0 likes
  • 192 Views
  • 0 replies
  • 0 likes

Cant log onto Spotify using the app on my Samsung 7.

I am unable to log onto Spotify using the app on my samsung 7. My email/username password are correct. I can log onto my account using my PC.

  • Newbie
  • I am unable to log onto Spotify using the app on my samsung 7. My email/username password are correct. I can log onto my account using my PC.
  • elaker82
  • Newbie
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

[Desktop][Your Music] Ability to make "Your Music" available offline on desktop client

Tengo una cuenta premium familiar. Yo descargue todas mis playlists en mi memoria interna de mi celular android. hace unas semanas coloque una memoria SD de 64 GB para descargar sobre todo mi musica. No llego a tener mas de 2300 canciones y solo teni...

  • Newbie
  • Tengo una cuenta premium familiar. Yo descargue todas mis playlists en mi memoria interna de mi celular android. hace unas semanas coloque una memoria SD de 64 GB para descargar sobre todo mi musica....
  • Moncoolse
  • Newbie
  • 711 Views
  • 1 replies
  • 1 likes
  • Android 7.1
    Download error
    Erased playlists
    Help Spotify!
    motorola
    Playlists
  • 711 Views
  • 1 replies
  • 1 likes

My account got reset

I came home from work today and discovered that my whole account was reset to the state it was in years ago. I have been offline for the whole day and when I got back online I was kicked out of my premium account, all my playlists were deleted and al...

  • Newbie
  • I came home from work today and discovered that my whole account was reset to the state it was in years ago. I have been offline for the whole day and when I got back online I was kicked out of my pr...
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

Unable to save to sd card. "Storage" button not found

I have an HTC desire that I strictly got for music. Because of the small storage I got a 32g memory card for it. I switched the phone to automatically save to the sd card but spotify still saved to the phone storage. I'm kind of a tech idiot.

  • Newbie
  • I have an HTC desire that I strictly got for music. Because of the small storage I got a 32g memory card for it. I switched the phone to automatically save to the sd card but spotify still saved to t...
  • 170 Views
  • 0 replies
  • 0 likes
  • 170 Views
  • 0 replies
  • 0 likes

Lock screen

I would like my lock-screen to look like this Instead of this notification bar you give me. (Pictures attached)

  • Newbie
  • I would like my lock-screen to look like this Instead of this notification bar you give me. (Pictures attached)  
  • 311 Views
  • 0 replies
  • 0 likes
  • 311 Views
  • 0 replies
  • 0 likes

Downloading on cellular even when set to only wifi

I have my settings set to only download using WiFi but randomly downloads happen as soon as the app is opened even when on cellular. Its causing huge amounts of data to get used. I have a couple playlists that are updated weekly (new music friday) se...

  • Casual Listener
  • I have my settings set to only download using WiFi but randomly downloads happen as soon as the app is opened even when on cellular. Its causing huge amounts of data to get used.   I have a co...
  • 326 Views
  • 0 replies
  • 0 likes
  • 326 Views
  • 0 replies
  • 0 likes

Solved!! Android Wear 2.0 App Update

When will Spotify finally release the update for Android Wear 2.0 support which was shown at Google I/O 2016?

  • Casual Listener
  • When will Spotify finally release the update for Android Wear 2.0 support which was shown at Google I/O 2016?
  • hormiga_atomica
  • Casual Listener
  • 6559 Views
  • 5 replies
  • 14 likes
  • 6559 Views
  • 5 replies
  • 14 likes