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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6891 Views

0 replies

7 likes

  • 6891 Views
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  • 7 likes

Downloading music to different devices

Hey there, I was wondering if it is possible for me to save music only to one device. I listen to Spotify Premium on both my phone and tablet, but my phone doesn't have very much internal memory to use on music, while my tablet has quite a lot. I'm w...

Newbie

Hey there, I was wondering if it is possible for me to save music only to one device. I listen to Spotify Premium on both my phone and tablet, but my phone doesn't have very much internal memory to u...

Joe

Community Legend

2512 Views

1 replies

0 likes

  • 2512 Views
  • 1 replies
  • 0 likes

Ads In Less Than 10 Minutes

Got an ad at 11:57, kept track of time, and at about 12:07 Spotify gives me an audio ad. Not even 30 minutes... Didn't change playlist either.

Casual Listener

Got an ad at 11:57, kept track of time, and at about 12:07 Spotify gives me an audio ad. Not even 30 minutes... Didn't change playlist either.

533 Views

0 replies

0 likes

  • 533 Views
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New Phone s8

I just got a new phone and have a premium account but when i logged in none of my music is showing up. And is is asking for me to go premium? How can i get my music back

Casual Listener

I just got a new phone and have a premium account but when i logged in none of my music is showing up. And is is asking for me to go premium? How can i get my music back

Joe

Community Legend

457 Views

3 replies

0 likes

  • 457 Views
  • 3 replies
  • 0 likes

Stops automatically

While I am listening at work, it won't continue playing my music.. I have to go back into the app and manually start it back and it starts the music over when I do... It did not do it until I switched to this phone when other phone broke. The music w...

Newbie

While I am listening at work, it won't continue playing my music.. I have to go back into the app and manually start it back and it starts the music over when I do... It did not do it until I switche...

243 Views

0 replies

0 likes

  • 243 Views
  • 0 replies
  • 0 likes

Notification controls disappear occasionally

The notification controls that pop up when you play music on the app occasionally disappear when I pause a song. This doesn't happen every time but every 2 or 3. When it does it's annoying because I have to stop whatever I'm doing and go back into th...

Visitor

The notification controls that pop up when you play music on the app occasionally disappear when I pause a song. This doesn't happen every time but every 2 or 3. When it does it's annoying because I ...

KiwiKeeper

Newbie

856 Views

1 replies

3 likes

  • 856 Views
  • 1 replies
  • 3 likes

Solved!! Random crash on Samsung S7 Edge

I am having an increasingly annoying problem with my Android app. In certain playlists, it crashes on certain songs. It just freezes completely, and refuses to continue playing. It does not help to use the next-button to skip it, and it does not even...

Regular

I am having an increasingly annoying problem with my Android app. In certain playlists, it crashes on certain songs. It just freezes completely, and refuses to continue playing. It does not help to u...

kvitso

Regular

1790 Views

2 replies

0 likes

Crash
Samsung S7
  • 1790 Views
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Help

Non sono presenti diversi brani su spotify e mi chiedevo se è possibbile aggiungere i file mp3 presenti nel lettore musicale e come?

Newbie

Non sono presenti diversi brani su spotify e mi chiedevo se è possibbile aggiungere i file mp3 presenti nel lettore musicale e come?

250 Views

0 replies

0 likes

  • 250 Views
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Spotify app on fire stick

I have Spotify premium and want to stream music to firestick via Spotify app.When playing track, there are no nearby devices even though the app is running on the firestick.I have followed all instructions to enable me to do this.Any help welcome.

Newbie

I have Spotify premium and want to stream music to firestick via Spotify app. When playing track, there are no nearby devices even though the app is running on the firestick. I have followed all in...

Joe

Community Legend

11887 Views

1 replies

1 likes

  • 11887 Views
  • 1 replies
  • 1 likes

Can't find song

Hi, I can not find this song .. who can help me?

Newbie

Hi, I can not find this song .. who can help me?

292 Views

0 replies

0 likes

  • 292 Views
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Solved!! Offline data on SD card, but the app takes 9 gigabytes on internal storage

Hi, I have a problem with a family account. As stated in the topic subject, I've downloaded my songs onto the SD card (and the com.spotify folder is right there), but my phone keeps telling me that the app takes 9 gigabytes of internal storage. I hav...

Casual Listener

Hi, I have a problem with a family account. As stated in the topic subject, I've downloaded my songs onto the SD card (and the com.spotify folder is right there), but my phone keeps telling me that t...

k_hal

Casual Listener

911 Views

4 replies

0 likes

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  • 4 replies
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Are there any alternative Spotify clients for Android 6.0?

The official app crashes all the time, and has done so for over 2 years now since i got this phone. I have given up the hope that the next spotify update will fix these issues, and i'm looking for an alternative client for Android 6.0. Thanks. [EDIT:...

Music Fan

The official app crashes all the time, and has done so for over 2 years now since i got this phone. I have given up the hope that the next spotify update will fix these issues, and i'm looking for an...

turbolego

Music Fan

7898 Views

2 replies

0 likes

Alternative
Android 6.0
Client
marshmallow
  • 7898 Views
  • 2 replies
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Where is my daily mix

I'm using spotify premium almost 1 month. But i cant find my daily mix. I enter the library. There are playlists, stations, songs, albums etc. but not daily mix.

Regular

I'm using spotify premium almost 1 month. But i cant find my daily mix. I enter the library. There are playlists, stations, songs, albums etc. but not daily mix.

338 Views

0 replies

0 likes

  • 338 Views
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Spotify thinks I'm a premium user when I am not

Hello out there, I used to be a premium Spotify user but now am just a regular free user (the premium account was granted as part of a cell phone dealer promo which has already expired). Everything was working fine on my android phone until I noticed...

Visitor

Hello out there,   I used to be a premium Spotify user but now am just a regular free user (the premium account was granted as part of a cell phone dealer promo which has already expired).&nbs...

user-removed

Not applicable

1097 Views

6 replies

0 likes

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  • 6 replies
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My device will sometimes randomly switch to "now playing on Becky's ipad." But there is no Becky.

Starting a few months ago, every once in a while and for with no pattern I've been able to discern, my Spotify will tell me that it is now playing on Becky's ipad. I'm not close with any Becky's. I don't own any ipads. Neither do most people I know. ...

Newbie

Starting a few months ago, every once in a while and for with no pattern I've been able to discern, my Spotify will tell me that it is now playing on Becky's ipad. I'm not close with any Becky's. I d...

Luke

Spotify Star

306 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Auto Log off en modo Offline

Me ha estado ocurriendo en los últimos meses la siguiente falla: Me conecto en modo offline con mis playlists descargadas y revisando el contador de días hasta tener que conectarme online, pero la cuenta cierra sesión en días en que aún no me pide ca...

Newbie

Me ha estado ocurriendo en los últimos meses la siguiente falla:   Me conecto en modo offline con mis playlists descargadas y revisando el contador de días hasta tener que conectarme online, p...

421 Views

0 replies

0 likes

  • 421 Views
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Samsung Galaxy Won't Allow Steaming when on mobile data? Offline mode not on

Hi,I have just bought a samsung galaxy and I have downloaded spotify premium. The app works fine in a wifi zone but when I leave wifi it keeps saying that there is no internet connection. I have unlimited mobile date so this cannot be the problem and...

Newbie

Hi, I have just bought a samsung galaxy and I have downloaded spotify premium. The app works fine in a wifi zone but when I leave wifi it keeps saying that there is no internet connection. I have un...

Joe

Community Legend

272 Views

1 replies

0 likes

  • 272 Views
  • 1 replies
  • 0 likes

Voice control Android auto doesn't work

Hi, Really annoying. Voice control doesn't work in android auto. I say something like 'play David Bowie' which worked fine on Google play music and nothing happens. The dots come up to say it's listening and then they go away without playing the song...

Casual Listener

Hi,    Really annoying. Voice control doesn't work in android auto. I say something like 'play David Bowie' which worked fine on Google play music and nothing happens. The dots come up to...

Zonk76

Casual Listener

4757 Views

4 replies

0 likes

  • 4757 Views
  • 4 replies
  • 0 likes

Stops playing music and can't start again

When i play music on my spotify premium account on my Samsung Galaxy S8 it just stops sometimes and specially on sertain songs over and over again. I just make my hole spotify go nuts and won't work again for a couple of minutes and severalt attempts...

Casual Listener

When i play music on my spotify premium account on my Samsung Galaxy S8 it just stops sometimes and specially on sertain songs over and over again. I just make my hole spotify go nuts and won't work ...

blackfish13

Casual Listener

1449 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Available devices not showing

I am always listening to Spotify, especially when going to my work and back. I used to come home and my phone automatically connects to my WiFi and then I cast my music to my chromecast. But since about 2 weeks this has become more difficult.My 'avai...

Casual Listener

I am always listening to Spotify, especially when going to my work and back. I used to come home and my phone automatically connects to my WiFi and then I cast my music to my chromecast. But since ab...

magnusholmqvist

Spotify

1900 Views

3 replies

1 likes

available devices
  • 1900 Views
  • 3 replies
  • 1 likes

where has the queue view gone in android?

The button to list what's in the play queue seems to have disappeared from the top right corner of the playing screen in both the android and ios app. Has it been hidden in any other screen or menu, or has it been removed altogether? If it's been rem...

Regular

The button to list what's in the play queue seems to have disappeared from the top right corner of the playing screen in both the android and ios app. Has it been hidden in any other screen or menu, ...

pacco65

Regular

3645 Views

8 replies

3 likes

  • 3645 Views
  • 8 replies
  • 3 likes