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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194534 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194534 Views
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535758 Views

78 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439328 Views

565 replies

37 likes

Account
Free
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iTunes Billing Support +1 855-341-4012✎ iTunes Billing Support number help support number

iTunes Billing Support +1 855-341-4012✎ iTunes Billing Support number help support numberiTunes Billing Support +1 855-341-4012✎ iTunes Billing Support number help support numberiTunes Billing Support +1 855-341-4012✎ iTunes Billing Support number he...

Regular

iTunes Billing Support +1 855-341-4012✎ iTunes Billing Support number help support number iTunes Billing Support +1 855-341-4012✎ iTunes Billing Support number help support number iTunes Billing Su...

280 Views

0 replies

0 likes

  • 280 Views
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Iphone +1 855 341 (4012)✍ iTunes Support Number iTunes Support number help contact number

Iphone +1 855 341 (4012)✍ iTunes Support Number iTunes Support number help contact numberIphone +1 855 341 (4012)✍ iTunes Support Number iTunes Support number help contact numberIphone +1 855 341 (4012)✍ iTunes Support Number iTunes Support number he...

Regular

Iphone +1 855 341 (4012)✍ iTunes Support Number iTunes Support number help contact number Iphone +1 855 341 (4012)✍ iTunes Support Number iTunes Support number help contact number Iphone +1 855 341...

297 Views

0 replies

0 likes

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Chromecast Audio does not work with Spotify Free

Despite the Spotify Gear website, Chromecast Audio does not work with Spotify Free on Android as you can see attached. Although the Spotify Gear website only mentions Google Chromecast, Chromecast Audio is also illustrated, so please remove Chromecas...

Casual Listener

Despite the Spotify Gear website, Chromecast Audio does not work with Spotify Free on Android as you can see attached.   Although the Spotify Gear website only mentions Google Chromecast, ...

gizmoboy

Casual Listener

5715 Views

4 replies

0 likes

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  • 4 replies
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saying my hard drive is full ,but i still have space

why does it say i cant download and more song as my harddrive as no more space , but i have an sd card with 125gb which spotify to download to and this is ticked to save the songs to , only around 5gb is saved to this sd card my phone is an HTC 1 M8

Casual Listener

why does it say i cant download and more song as my harddrive as no more space , but i have an sd card with 125gb which spotify to download to and this is ticked to save the songs to , only around 5g...

330 Views

0 replies

0 likes

  • 330 Views
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Unable to make search

I am unable to make search. Spotify gives offline notification despite i am online.

Newbie

I am unable to make search. Spotify gives offline notification despite i am online.

253 Views

0 replies

0 likes

  • 253 Views
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App crashing since latest update

Spotify has started crashing on my One Plus 5 since the latest update. When I open the app, My playlists starts loading for like 5 seconds and then crashes. I Read in an other thread that turning on flightmode would prevent this.So I tried and While ...

Newbie

Spotify has started crashing on my One Plus 5 since the latest update. When I open the app, My playlists starts loading for like 5 seconds and then crashes. I Read in an other thread that turning on ...

mattiaswa

Newbie

1589 Views

5 replies

2 likes

  • 1589 Views
  • 5 replies
  • 2 likes

Premium on wrong account!

I just upgraded to premium and after it not working checked details and it's upgraded my linked facebook account even though I don't use it! I have a spotify account I use instead and I don't know how to get my premium on it. Please help

Newbie

I just upgraded to premium and after it not working checked details and it's upgraded my linked facebook account even though I don't use it! I have a spotify account I use instead and I don't know ho...

Joe

Community Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Solved!! Same account different premium

I just downloaded spotify on my ps4, i signed in with the same email as in my phone but different password and at first it was connected, then i bought the premium subscription on the ps4 with the same account. My ps4 got the premium but my phone doe...

Casual Listener

I just downloaded spotify on my ps4, i signed in with the same email as in my phone but different password and at first it was connected, then i bought the premium subscription on the ps4 with the sa...

Joe

Community Legend

712 Views

2 replies

0 likes

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  • 2 replies
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Saved songs gone

All of my saved songs are suddenly gone. Is there anything I can do to get them all back? Why did this happen in the first place?

Newbie

All of my saved songs are suddenly gone. Is there anything I can do to get them all back? Why did this happen in the first place?

252 Views

0 replies

0 likes

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False Premium Ads

Hi is there anyway I could find out why does it have an ad offering 3 months of premium for 99c and when you click on it it only offers a $14.99 deal? I've never used the 99c deal on this account before?I've tried searching customer help lines but th...

Casual Listener

Hi is there anyway I could find out why does it have an ad offering 3 months of premium for 99c and when you click on it it only offers a $14.99 deal? I've never used the 99c deal on this account bef...

277 Views

0 replies

0 likes

  • 277 Views
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Playstation Premium not working on mobile

So i brought the 1.99 spotify premium deal on playstation which enables you to get premium on your phone and ps4 however it works perfectly fine on my ps4 console however i cant get premium on my phone it says im the free user , is the license not tr...

Newbie

So i brought the 1.99 spotify premium deal on playstation which enables you to get premium on your phone and ps4 however it works perfectly fine on my ps4 console however i cant get premium on my pho...

blank_kuuhaku

Newbie

1696 Views

6 replies

1 likes

  • 1696 Views
  • 6 replies
  • 1 likes

Storage Not found Android Huawei P10 plus

Not found Storage in settingsProblem Select storage memory card

Newbie

Not found Storage in settings Problem Select storage memory card

258 Views

0 replies

0 likes

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[ESP] problema para borrar datos spotify

Hola companeros soy nuevo en el aqui y no si a alguien mas le haya pasado . Mi problema es al intentar borrar los datos de spotify tanto como el cache y directo de la carpeta, no me permite hacerlo mi memoria es de 8 gb y spotify sobreescribe como si...

Newbie

Hola companeros soy nuevo en el aqui y no si a alguien mas le haya pasado .   Mi problema es al intentar borrar los datos de spotify tanto como el cache y directo de la carpeta, no me permite ...

1146 Views

0 replies

0 likes

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Chromecast audio wont connect

Foolishly just upgraded Android to 8.4.32.623 armV7.Now Chromecast Audio wont connect. When I try I hear the connect notification bleep, but spotify just keeps hanging on "connecting" till it times out and just goes back to "devices available". Any f...

Regular

Foolishly just upgraded Android to 8.4.32.623 armV7. Now Chromecast Audio wont connect. When I try I hear the connect notification bleep, but spotify just keeps hanging on "connecting" till it time...

ishanz

Casual Listener

2134 Views

9 replies

0 likes

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  • 9 replies
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Music stops when going on different apps

I've had this problem for a while now, when I play any music on the Spotify app and leave it to go on Reddit,Kik etc, the music just randomly stops as if the app closed down or something. How do you solve this?

Casual Listener

I've had this problem for a while now, when I play any music on the Spotify app and leave it to go on Reddit,Kik etc, the music just randomly stops as if the app closed down or something. How do you ...

473 Views

0 replies

0 likes

  • 473 Views
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Problem with downloads

My downloads just vanished after I closed the Spotify APP.I didn't logged out from the app.I closed, then opened again, and the login was requested, after loggin in my downloaded musics just disapeared, and it happened twice. Is this some bug of the ...

Casual Listener

My downloads just vanished after I closed the Spotify APP. I didn't logged out from the app. I closed, then opened again, and the login was requested, after loggin in my downloaded musics just disa...

284 Views

0 replies

0 likes

  • 284 Views
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Weird layout bug

Hey! I've had Spotify premium for about 1.6 month now ' but I'm experiencing this weird bug that doesn't let me select any more music and only goes away when I restart the app on my galaxy s8plus. This kills the music however and is especially bad wh...

Newbie

Hey! I've had Spotify premium for about 1.6 month now ' but I'm experiencing this weird bug that doesn't let me select any more music and only goes away when I restart the app on my galaxy s8plus. &n...

421 Views

0 replies

0 likes

  • 421 Views
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Solved!! My playlists have disappeared

All my playlists have disappeared from my account. What's going on? I did not delete any of them. Can please help with this?

Casual Listener

All my playlists have disappeared from my account. What's going on? I did not delete any of them. Can  please help with this? 

kejt_

Community Legend

862 Views

3 replies

0 likes

  • 862 Views
  • 3 replies
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Facebook already connected

If I want to post from spotify app to facebook (app) on android I always get the message:the facebook account you want to connect is already connected to another Spotify account. What can I do? I tried to delete the spotify connection on facebook (ap...

Gig Goer

If I want to post from spotify app to facebook (app) on android I always get the message: the facebook account you want to connect is already connected to another Spotify account. What can I do? I t...

520 Views

0 replies

0 likes

  • 520 Views
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List of all downloaded songs

Is there a way to see only the songs, albums and playlist that you can listen to offline?I had a huge issue with my memory on the phone so i un-saved all my music - or so i thought. Later i find out that Spotify still takes up 7GB of data in my phone...

Newbie

Is there a way to see only the songs, albums and playlist that you can listen to offline? I had a huge issue with my memory on the phone so i un-saved all my music - or so i thought. Later i find ou...

541 Views

0 replies

0 likes

  • 541 Views
  • 0 replies
  • 0 likes