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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

201915 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 201915 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

546293 Views

78 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454188 Views

571 replies

38 likes

Account
Free
  • 454188 Views
  • 571 replies
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Download stuck (note 5, android 7.0)

I tried uninstalling the app and reseting my phone but nothing works. Download either stuck at 0% or x% (meaning it can get stuck whenever it wants, EVEN 99%) I never really have all my songs downloaded, at most 1/3 of em (almost 1k songs total). Doe...

Newbie

I tried uninstalling the app and reseting my phone but nothing works. Download either stuck at 0% or x% (meaning it can get stuck whenever it wants, EVEN 99%) I never really have all my songs downloa...

404 Views

0 replies

0 likes

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Songs showing as grey on android but play on PC

I added a local file from itunes to my spotify library and the songs I added are on my spotify library on my computer and I can listen to them no problem.In the past I've transfered songs from my PC spotify to my Android spotify this way with no prob...

Newbie

I added a local file from itunes to my spotify library and the songs I added are on my spotify library on my computer and I can listen to them no problem. In the past I've transfered songs from my P...

269 Views

0 replies

0 likes

  • 269 Views
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Solved!! Não aparece a opção de importar.

Não aparece a opção de importar as músicas do próprio celular.

Newbie

Não aparece a opção de importar as músicas do próprio celular.

NoriDias

Newbie

6079 Views

3 replies

9 likes

  • 6079 Views
  • 3 replies
  • 9 likes

Updates remove saved music? Why?!?!

Quite frequently when both my Android phone and ipad updates, all my saved (downloaded) music will 'unsave'. I've had to redownload all my music at least 6-8 times this year! Is this a problem on my end or is it an issue with the update process itsel...

Newbie

Quite frequently when both my Android phone and ipad updates, all my saved (downloaded) music will 'unsave'. I've had to redownload all my music at least 6-8 times this year! Is this a problem on my ...

277 Views

0 replies

0 likes

  • 277 Views
  • 0 replies
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Spotify Premium Account Expired

If my premium account has expired, do the music that i save in My Songs gone? I mean the list. Can i still stream my songs list online although it's shuffle?

Newbie

If my premium account has expired, do the music that i save in My Songs gone? I mean the list. Can i still stream my songs list online although it's shuffle?

Noah

Community Legend

697 Views

1 replies

0 likes

  • 697 Views
  • 1 replies
  • 0 likes

App keeps crashing on startup

Hoping someone can help me out here. For a few days now my Samsung S7 is having difficulty with the app. Anytime I open the app it just pauses on my home screen, doesn't bring anything up, just the grey background and then crashes. Which on Samsung i...

Newbie

Hoping someone can help me out here.   For a few days now my Samsung S7 is having difficulty with the app. Anytime I open the app it just pauses on my home screen, doesn't bring anything up, j...

Betelgeuse31

Newbie

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

Can't Upgrade to Premium

I am unable to get to the premium version.. but its not showing!

Newbie

I am unable to get to the premium version.. but its not showing!

Noah

Community Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

SoundCloud Integration to help new talent get signed

My son signed into m6 spodify on his phone, Somehow it changed the username on my phone to his! How to change back???? Help

Newbie

My son signed into m6 spodify on his phone,  Somehow it changed the username on my phone to his!  How to change back???? Help

243 Views

0 replies

0 likes

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Please allow us to manually choose the SDcard for storage!

I have the issue of Spotify never choosing my 64GB SDcard over my local 32GB storage. Why can't you just add the option of moving the files? Why must you have guides telling us to run 8 different steps that MIGHT help the situation? Why make a weird ...

Regular

I have the issue of Spotify never choosing my 64GB SDcard over my local 32GB storage. Why can't you just add the option of moving the files? Why must you have guides telling us to run 8 different ste...

270 Views

0 replies

0 likes

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can't download by using cellular

I already have premium, but I cant download songs. when I went to settings, the songs still couldnt be downloaded. my phone capacity is more than 1gb. anyone, please, help me

Newbie

I already have premium, but I cant download songs. when I went to settings, the songs still couldnt be downloaded. my phone capacity is more than 1gb. anyone, please, help me

Noah

Community Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Fiz o pagamento do boleto bancario e nao foi ativo o Premium

Fiz o pagamento do spotify Premium via boleto ha 10 dias atras de RS199,00 e o meu spotify esta dizendo que eu nao atualizei meus dados de pagamento ainda. Quero uma solucao para esse problema.

Newbie

Fiz o pagamento do spotify Premium via boleto ha 10 dias atras de RS199,00 e o meu spotify esta dizendo que eu nao atualizei meus dados de pagamento ainda. Quero uma solucao para esse problema.

246 Views

0 replies

0 likes

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Solved!! Mobile data usage

I was wondering when I listen to a playlist while on 3G, does the app plays all the songs over 3G, or it plays only the songs I didn't download to my phone.

Newbie

I was wondering when I listen to a playlist while on 3G, does the app plays all the songs over 3G, or it plays only the songs I didn't download to my phone.

Noah

Community Legend

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution Aplicación Lenta

Estimados a algunos de ustedes le funciona mal la aplicación, muy lenta y se cierra.Saludos

Newbie

Estimados a algunos de ustedes le funciona mal la aplicación, muy lenta y se cierra. Saludos

larock83

Newbie

21320 Views

4 replies

18 likes

  • 21320 Views
  • 4 replies
  • 18 likes

Se traba y reinicia celular

Tengo un Samsung J7 Cada que uso spotify y se apaga la pantalla este se traba y me reinicia todo el celular es bastante incómodo ya reinstale la aplicación, la actualicé y también reinicie celular de fabrica y nada funciona ayuda plis se está volvien...

Newbie

Tengo un Samsung J7 Cada que uso spotify y se apaga la pantalla este se traba y me reinicia todo el celular es bastante incómodo ya reinstale la aplicación, la actualicé y también reinicie celular de...

Laura81

Newbie

1395 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

Play on other devices

I can not play the songs on my Android phone Asus zenfone 2 and play the songs on my Windows 10 computerMy cell phone does not recognize it but from my computer I can play it on my phone without problems

Newbie

I can not play the songs on my Android phone Asus zenfone 2 and play the songs on my Windows 10 computer My cell phone does not recognize it but from my computer I can play it on my phone without pr...

285 Views

0 replies

0 likes

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Solved!! Unable to use Spotify on Android Wear and Bluetooth headset

Hi all, I have seen constant complaints about spotify not working with bluetooth headset and android wear. I have a Huawei Y550, 4.4.4 with a bluetooth headset and LG Urbane Android Watch. I can play music through the headset but can't play/pause. No...

Casual Listener

Hi all,   I have seen constant complaints about spotify not working with bluetooth headset and android wear.   I have a Huawei Y550, 4.4.4 with a bluetooth headset and LG Urbane Android...

dillongunruh

Newbie

23240 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes

"edit" item in playlist settings LG G6

Hi. I can not sort the songs in my playlist because the "edit" item in the playlist settings does not appear. How can i fix this issue?

Newbie

Hi. I can not sort the songs in my playlist because the "edit" item in the playlist settings does not appear. How can i fix this issue?

335 Views

0 replies

0 likes

  • 335 Views
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Connecting to an make believe device

I recently turned my app on and it keeps sayinf "you are listening to Spotify on HuaWei vns-l31." When I click "listen on this device" it plays for 1 second then switches again.I do not own a device called HuaWei. My bluetooth is off, nothing is conn...

Casual Listener

I recently turned my app on and it keeps sayinf "you are listening to Spotify on HuaWei vns-l31." When I click "listen on this device" it plays for 1 second then switches again. I do not own a devic...

509 Views

0 replies

0 likes

Force device connections
  • 509 Views
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Why does is say my hard drive as no space on my HTC M8 whem i have moved this to a menory card that

why dose it say it say that i cnat download any my songs as they is no space left , but i have arounf 5 gb on phone and over 120Gb on my sd cardi have a HTC1 m8 thanks

Casual Listener

why dose it say it say that i cnat download any my songs as they is no space left , but i have arounf 5 gb on phone and over 120Gb on my sd card i have a HTC1 m8    thanks 

294 Views

0 replies

0 likes

  • 294 Views
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Musicas baixadas desaparecem

Bom dia!Ja nao aguento mais ficar baixando mil musicas toda vez que o Spotify atualiza (sem permissao) e apaga todas.Hoje aconteceu de novo, eu em meio a uma viagem, agora vou escutar o som da estrada mil kilometros. Por favor corrijam isso, o progra...

Newbie

Bom dia! Ja  nao aguento mais ficar baixando mil musicas toda vez que o Spotify atualiza (sem permissao) e apaga todas. Hoje aconteceu de novo, eu em meio a uma viagem, agora vou escutar o som...

701 Views

0 replies

0 likes

  • 701 Views
  • 0 replies
  • 0 likes