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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118439 Views

27 replies

4 likes

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  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238639 Views

153 replies

11 likes

Android
autoplay
bluetooth
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  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599563 Views

79 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492085 Views

581 replies

42 likes

Account
Free
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"You can download to a maximum of three devices"

I use Spotify premium for over a year now, and today I got the worst surprise ever out of the blue on my phone: I was unaware of this limit, but anyway I don't use more than three devices. I checked my account and here's the proof I am NOT using more...

Regular

I use Spotify premium for over a year now, and today I got the worst surprise ever out of the blue on my phone:       I was unaware of this limit, but anyway I don't use more t...

mgomar_790

Newbie

1107 Views

2 replies

0 likes

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  • 2 replies
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Unable to connect to internet

Hi, I am a spotify premium user. I am currently running spotify on my google pixel (android 8.1). It seems that for some reason, i cannot connect to the internet no matter what types of internet i am using (wifi, data, etc). Is there anything I can d...

Casual Listener

Hi, I am a spotify premium user. I am currently running spotify on my google pixel (android 8.1). It seems that for some reason, i cannot connect to the internet no matter what types of internet i am...

Ansontyl96

Casual Listener

539 Views

1 replies

0 likes

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ANDROID & BMW APP HELP!!!!

Can someone please help me understand why my brand new bmw and recently updated spotify, hate one another? More often than not, spotify doesn't even show up on my media list, even if I plug the phone in. On the slight chance that it does appear, I ge...

Newbie

Can someone please help me understand why my brand new bmw and recently updated spotify, hate one another? More often than not, spotify doesn't even show up on my media list, even if I plug the phone...

BMWOslo

Newbie

540 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Recently played playlist does not appear...

Suddenly, after starting a playlist already saved, my list of recently played items did not update. What can I do? No items I'm playing appear in the list

Music Fan

Suddenly, after starting a playlist already saved, my list of recently played items did not update. What can I do? No items I'm playing appear in the list

632 Views

0 replies

0 likes

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Solved!! Songs not playing offline when downloaded

Uninstalled and redownloaded spotify so I can save my songs to my new sd card, everything downloaded via WiFi, (under 2k songs) when I clicked available offline in the songs menu still on the WiFi. when I was at work I was listening to my music an it...

Casual Listener

Uninstalled and redownloaded spotify so I can save my songs to my new sd card, everything downloaded via WiFi, (under 2k songs) when I clicked available offline in the songs menu still on the WiFi. ...

user-removed

Not applicable

68313 Views

9 replies

0 likes

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  • 9 replies
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Spotify premium: se cerco musica online mi dice "nessun risultato trovato"

Sulla mia auto utilizzo sistema Parrot con Android e fino a 15 giorni fa andava tutto bene. Ora invece non funziona piu la ricerca dei brani, mi dice sempre che non trova nessun risultato eppure Internet funziona perfettamente. Posso sapere perche? O...

Newbie

  Sulla mia auto utilizzo sistema Parrot con Android e fino a 15 giorni fa andava tutto bene. Ora invece non funziona piu la ricerca dei brani, mi dice sempre che non trova nessun risultato epp...

1373 Views

0 replies

2 likes

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Bmw and android metadata

Hello guys,I have read various discussions about the metadata problem between android and bmw but I have not found a solution, can someone help me?I have a 2012 f30 with a professional navigator and an s8 but I do not see information about the songs....

Newbie

Hello guys, I have read various discussions about the metadata problem between android and bmw but I have not found a solution, can someone help me? I have a 2012 f30 with a professional navigator ...

531 Views

0 replies

0 likes

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Issues with connect and google cast and Doze

When you connect to any casting device (google home, mini, etc) and you set the phone down for a couple of minutes, the casting connection breaks causing the cast device to disappear from the connect list and lose control of playback from the phone. ...

Casual Listener

When you connect to any casting device (google home, mini, etc) and you set the phone down for a couple of minutes, the casting connection breaks causing the cast device to disappear from the connect...

425 Views

0 replies

1 likes

  • 425 Views
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  • 1 likes

Solved!! Spotify premium very slow and even offline music skips

Hi, I've been a spotify premium user for several years. I reguarly listen to music on my android phone (currently a samsung A3), both streaming and playing downloaded tracks offline. I've never had many problems for for the past couple of weeks its b...

Casual Listener

Hi,   I've been a spotify premium user for several years. I reguarly listen to music on my android phone (currently a samsung A3), both streaming and playing downloaded tracks offline.  ...

jameslikesmusic

Casual Listener

6532 Views

2 replies

0 likes

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Spotify won't download music but I have ~30 GB available.

Hello, I'm using an LG Aristo (LGMS210) running Android 7.0 with Spotify 8.4.32.623 armV7. When I try to save an album to my device, I get the error message I've attached below stating that I don't have enough space. I have Spotify set to store my mu...

Newbie

Hello,   I'm using an LG Aristo (LGMS210) running Android 7.0 with Spotify 8.4.32.623 armV7.  When I try to save an album to my device, I get the error message I've attached below statin...

jsannn

Community Legend

527 Views

1 replies

0 likes

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  • 1 replies
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Connecting to my Spotify without Wifi

Hello Guys, I have spotify set up on my TV using it's own seperate wifi (5Ghz) I have a roomate who is on a DIFFERENT wifi (5Ghz). Why is he able to connect to my wifi? The wifis are completely different minus being on the same band. Does being on th...

Newbie

Hello Guys,   I have spotify set up on my TV using it's own seperate wifi (5Ghz)   I have a roomate who is on a DIFFERENT wifi (5Ghz). Why is he able to connect to my wifi? The wifis ar...

392 Views

0 replies

0 likes

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[Android] Any way to import local files from my phone ?

I have my own music that I want to add to the playlists on spotify so that I can mix them all together and play but I can't. Well I have same music on my PC too and imported into spotify but on mobile phone in offline mode doesn't work unless I downl...

Newbie

I have my own music that I want to add to the playlists on spotify so that I can mix them all together and play but I can't. Well I have same music on my PC too and imported into spotify but on mobil...

531 Views

0 replies

1 likes

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Solved!! search doesnt always find songs

this isnt the only song search did not return in results (see 1st attachment) I had to look up the artist then album to find the track that exists (2nd attachment) Is Spotify search known to be unreliable? ive never had this issue on Pandora.

Music Fan

this isnt the only song search did not return in results (see 1st attachment)   I had to look up the artist then album to find the track that exists (2nd attachment)   Is Spotify search...

udance4ever

Music Fan

645 Views

2 replies

0 likes

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  • 2 replies
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Unable to Pause/Play using car controls

I have a 2016 Nissan Maxima, a Samsung Galaxy S8 and Spotify Premium. When I connect the phone to the car via Bluetooth and use Spotify, the Play/Pause button on my car does not work. Other controls (Back, next, Random, Repeat) work as they should. T...

Newbie

I have a 2016 Nissan Maxima, a Samsung Galaxy S8 and Spotify Premium.   When I connect the phone to the car via Bluetooth and use Spotify, the Play/Pause button on my car does not work.  ...

446 Views

0 replies

0 likes

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[Android] Filter option disappeared.

Since a few days, the option of filtering in my albums, artists, or playlists disappeared. I was an heavy user of that option, since I've got a limited data plan : i use to download few albums or playlists to hear on move (usually between work and ho...

Casual Listener

Since a few days, the option of filtering in my albums, artists, or playlists disappeared. I was an heavy user of that option, since I've got a limited data plan : i use to download few albums or pla...

litlijon

Casual Listener

526 Views

1 replies

0 likes

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  • 1 replies
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What happend December 25 ?

On December 25 al my plalist disaperad and my Android app stopped working.Crashes all the time, have reset the phone and tried everything. Huawei mate 10 Pro

Casual Listener

On December 25 al my plalist disaperad and my Android app stopped working. Crashes all the time, have reset the phone and tried everything.   Huawei mate 10 Pro    

355 Views

0 replies

0 likes

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Spotify first start up.

When I first started spotify there where options. To choose different bands. When you pressed on one band other bands in the similar genra would show up. How do I get back to that? I thought that was a really cool feature.

Newbie

When I first started spotify there where options. To choose different bands. When you pressed on one band other bands in the similar genra would show up. How do I get back to that? I thought that was...

398 Views

0 replies

0 likes

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Two accounts listening to the same playlist and queue at the same time

Hello! Is it possible to sync two or more accounts to the same playlist and queue? So that you can listen to the same music at the same time, but with your own headphones. So that you don't disturb the surrounding people. Kind regards,Marhim

Newbie

Hello!   Is it possible to sync two or more accounts to the same playlist and queue? So that you can listen to the same music at the same time, but with your own headphones. So that you don't ...

stormy2211

Newbie

9436 Views

3 replies

3 likes

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Android Auto: Spotify Doesn't Seem to be Working Right Now

I cannot use my Spotify in my car anymore. Iam sure there is a problem with Android Auto due to I checked whether there is the same problem with iOS, but Spotify worked perfectly.How can I fix this trouble? It is so annoying because I just bought my ...

Newbie

I cannot use my Spotify in my car anymore.  Iam sure there is a problem with Android Auto due to I checked whether there is the same problem with iOS, but Spotify worked perfectly. How can I f...

665 Views

0 replies

0 likes

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Downloaded music

Hello, hello guys. I have a question. Where is the music that I download on my phone? I ask this because I have the premium version, and I can download the music, at least that's what I said. But when I go to the store on my phone, nothing appears. T...

Newbie

Hello, hello guys. I have a question. Where is the music that I download on my phone? I ask this because I have the premium version, and I can download the music, at least that's what I said. But whe...

393 Views

0 replies

0 likes

  • 393 Views
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  • 0 likes