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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202279 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202279 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547028 Views

78 replies

3 likes

  • 547028 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454863 Views

571 replies

38 likes

Account
Free
  • 454863 Views
  • 571 replies
  • 38 likes

Self Service | Device Management

So you all took a payment from me and I still can't listen to my music

Newbie

So you all took a payment from me and I still can't listen to my music

Noah

Community Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

No songs on new device

Help...signed into my Spotify account on my new device but no songs in my library

Newbie

Help...signed into my Spotify account on my new device but no songs in my library 

Noah

Community Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Alternative to phone listening something like a music player

Is there an alternative to listen to the phone something like a music player?

Newbie

Is there an alternative to listen to the phone something like a music player?

Noah

Community Legend

2177 Views

1 replies

0 likes

  • 2177 Views
  • 1 replies
  • 0 likes

Solved!! Move all songs from saved to a playlist on android

Hi, I'm new to spotify. I got an amazon echo and i want it to start playing my saved songs. Is there a key word to playing my playlist or do I have to add them all to a playlist with a recognisable name?

Newbie

Hi, I'm new to spotify. I got an amazon echo and i want it to start playing my saved songs. Is there a key word to playing my playlist or do I have to add them all to a playlist with a recognisable n...

Noah

Community Legend

1250 Views

1 replies

0 likes

  • 1250 Views
  • 1 replies
  • 0 likes

Solved!! Sleep Timer

Do Spotify have this function? If not it would be great that he would have it

Music Fan

Do Spotify have this function? If not it would be great that he would have it 🙂

SimonOls

Casual Listener

106047 Views

12 replies

32 likes

  • 106047 Views
  • 12 replies
  • 32 likes

Freezin my screen

When I enter spotify, everything is normal but when i keep the app in multitasking and make anything else on my phone, when I enter spoify again all the screen is freezed and I have to reboot the app. This happen frequently.

Casual Listener

When I enter spotify, everything is normal but when i keep the app in multitasking and make anything else on my phone, when I enter spoify again all the screen is freezed and I have to reboot the app...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

Trying to scrobble with bad user/pass shows an annoying bug.

I tried to scrobbkle to last.fm but I didn't remember my last.fm username/password then abandoned that idea. Spotify didn't.I have tried disabling the scrobble many times, both on my desktop and android, but I always get the annoying notification on ...

Casual Listener

I tried to scrobbkle to last.fm but I didn't remember my last.fm username/password then abandoned that idea. Spotify didn't. I have tried disabling the scrobble many times, both on my desktop and an...

gfvasconcelos

Casual Listener

784 Views

2 replies

0 likes

scrobble
  • 784 Views
  • 2 replies
  • 0 likes

[Android] Local files downloaded on Spotify app but won't play

I've recently moved from an Apple iPhone to the Google Pixel 2 and it seems that this issue is only exclusive to my Android device. The local files added through my PC can be downloaded onto my phone but they just won't play. The player simply skips ...

Newbie

I've recently moved from an Apple iPhone to the Google Pixel 2 and it seems that this issue is only exclusive to my Android device.   The local files added through my PC can be downloaded onto...

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
  • 0 likes

Playlist on Shuffle repeats tracks in single session

I created a playlist with 50+ songs in it. When I went to listen to it I put it on shuffle. Then I noticed that it will play the same songs multiple times before getting to the end of the playlist. Other songs I don't think ever play. I signed up for...

Visitor

I created a playlist with 50+ songs in it. When I went to listen to it I put it on shuffle. Then I noticed that it will play the same songs multiple times before getting to the end of the playlist. O...

user-removed

Not applicable

810 Views

3 replies

0 likes

  • 810 Views
  • 3 replies
  • 0 likes

Can't play songs from midway through a playlist, restarts at beginning.

I have a playlist of about 500 songs. Unfortunately because Spotify seems to have ruined their shufle feature, just shuffling the playlist results in hearing the same 30 songs in a row. A rubbish but usable solution to this is to try and play the pla...

Music Fan

I have a playlist of about 500 songs. Unfortunately because Spotify seems to have ruined their shufle feature, just shuffling the playlist results in hearing the same 30 songs in a row. A rubbish but...

user-removed

Not applicable

1632 Views

6 replies

0 likes

  • 1632 Views
  • 6 replies
  • 0 likes

My music turns off

Everytime I Change an app my spotify wont play in the background it pauses every time and after i play agaim it still will turn off , this is frustrating im on a samsumg galaxy s8+ and if this doesn't resolve i will cancel my member ship please help

Newbie

Everytime I Change an app my spotify wont play in the background it pauses every time and after i play agaim it still will turn off , this is frustrating im on a samsumg galaxy s8+ and if this doesn'...

Joe

Community Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Solved!! Random pausing with some volume changes.

Hi all, My Spotify has randomly started to pause my music after approx 10 seconds. Sometimes this is accompanied by the volume decreasing then increasing prior to the pause. As you can imagine this is very annoying as I spend a lot of time listening ...

Regular

Hi all,   My Spotify has randomly started to pause my music after approx 10 seconds. Sometimes this is accompanied by the volume decreasing then increasing prior to the pause. As you can imagi...

Noah

Community Legend

20088 Views

10 replies

0 likes

  • 20088 Views
  • 10 replies
  • 0 likes

Cant log in "you are in offline-mode"

Hi, Anyone can help me? My Samsung Edge7 say me that "I'm currently offline-mode and I should go to online-mode so I could get connection to spotify" when I'm trying to log in. My phone is in wifi and I have mobile data on as well. all the another pr...

Casual Listener

Hi,   Anyone can help me?   My Samsung Edge7 say me that "I'm currently offline-mode and I should go to online-mode so I could get connection to spotify" when I'm trying to log in. &nb...

TroyWolf

Roadie

2291 Views

4 replies

1 likes

  • 2291 Views
  • 4 replies
  • 1 likes

Every song is in grey

Hi everyone, I have an issue on my Android app as every song on the entire app is greyed so I can't select any song I want to listen to! For the same account, I don't have any trouble on my Mac so it does not come from my account... I don't know what...

Casual Listener

Hi everyone,    I have an issue on my Android app as every song on the entire app is greyed so I can't select any song I want to listen to! For the same account, I don't have any trouble ...

Joe

Community Legend

637 Views

3 replies

0 likes

  • 637 Views
  • 3 replies
  • 0 likes

Won't let me sign in to my account on my Android phone due to offline account

My phone won't let me sign in to my account when I try to sign into it in my phone. When I try to sign in It says "You are currently set to offline; Please go online to connect to Spotify" I havent had my account offline for longer than 5-6 days. Can...

Newbie

My phone won't let me sign in to my account when I try to sign into it in my phone. When I try to sign in It says "You are currently set to offline; Please go online to connect to Spotify" I havent h...

Joe

Community Legend

974 Views

3 replies

0 likes

  • 974 Views
  • 3 replies
  • 0 likes

Samsung Gear headset controls

I cannot get Spotify tracks to pause/stop with the centre button on my BT earphones. All other buttons work including pressing same centre button to Play a track. It is annoying as I have to go in to the watch menus to pause audio when running, inste...

Newbie

I cannot get Spotify tracks to pause/stop with the centre button on my BT earphones. All other buttons work including pressing same centre button to Play a track. It is annoying as I have to go in to...

Aka7

Regular

669 Views

1 replies

1 likes

  • 669 Views
  • 1 replies
  • 1 likes

Spotify comes on as soon as I end a call

Hello. This is really annoying. Been like that for a few days. Talk on the phone, end call, music starts playing. Tips welcome

Casual Listener

Hello.   This is really annoying. Been like that for a few days. Talk on the phone, end call, music starts playing.   Tips welcome 🙂

Magicfenetre

Casual Listener

454 Views

2 replies

0 likes

  • 454 Views
  • 2 replies
  • 0 likes

Solved!! Update/instal reboot my phone

Hi, Since this morning my phone can't update spotify app : when it finishes to download my phone restarts. I tried to reboot my phone before , removed sd card , uninstalled and cleaned all data from spotify , restored my phone and the problem is stay...

Casual Listener

Hi,   Since this morning my phone can't update spotify app : when it finishes to download my phone restarts.    I tried to reboot my phone before , removed sd card , uninstalled an...

irenemartins

Regular

2133 Views

10 replies

1 likes

  • 2133 Views
  • 10 replies
  • 1 likes

Spotify se met sur pause

J'ai un Sony xperia et depuis hier Spotify se met de lui-même sur pause toutes les 10-20 secondes. J'ai déjà essayé de désinstallé et réinstaller Spotify, redémarrer mon téléphone, mais le problème est toujours là... Que faire ??

Casual Listener

J'ai un Sony xperia et depuis hier Spotify se met de lui-même sur pause toutes les 10-20 secondes. J'ai déjà essayé de désinstallé et réinstaller Spotify, redémarrer mon téléphone, mais le problème e...

Eurelix

Newbie

103011 Views

6 replies

1 likes

  • 103011 Views
  • 6 replies
  • 1 likes

PW problem RuneAudio

HiI used Facebook to login, but now I'm using a Raspberry Pi with DAC and Rune Audio to play music. Spotify is supported but not FB login. How I can login?

Newbie

Hi I used Facebook to login, but now I'm using a Raspberry Pi with DAC and Rune Audio to play music. Spotify is supported but not FB login. How I can login?

DrivenPlaylist

Newbie

1293 Views

1 replies

0 likes

  • 1293 Views
  • 1 replies
  • 0 likes