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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387290 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Music stops when going on different apps

I've had this problem for a while now, when I play any music on the Spotify app and leave it to go on Reddit,Kik etc, the music just randomly stops as if the app closed down or something. How do you solve this?

Casual Listener

I've had this problem for a while now, when I play any music on the Spotify app and leave it to go on Reddit,Kik etc, the music just randomly stops as if the app closed down or something. How do you ...

450 Views

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Problem with downloads

My downloads just vanished after I closed the Spotify APP.I didn't logged out from the app.I closed, then opened again, and the login was requested, after loggin in my downloaded musics just disapeared, and it happened twice. Is this some bug of the ...

Casual Listener

My downloads just vanished after I closed the Spotify APP. I didn't logged out from the app. I closed, then opened again, and the login was requested, after loggin in my downloaded musics just disa...

265 Views

0 replies

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Weird layout bug

Hey! I've had Spotify premium for about 1.6 month now ' but I'm experiencing this weird bug that doesn't let me select any more music and only goes away when I restart the app on my galaxy s8plus. This kills the music however and is especially bad wh...

Newbie

Hey! I've had Spotify premium for about 1.6 month now ' but I'm experiencing this weird bug that doesn't let me select any more music and only goes away when I restart the app on my galaxy s8plus. &n...

401 Views

0 replies

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Solved!! My playlists have disappeared

All my playlists have disappeared from my account. What's going on? I did not delete any of them. Can please help with this?

Casual Listener

All my playlists have disappeared from my account. What's going on? I did not delete any of them. Can  please help with this? 

kejt_

Community Legend

785 Views

3 replies

0 likes

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Facebook already connected

If I want to post from spotify app to facebook (app) on android I always get the message:the facebook account you want to connect is already connected to another Spotify account. What can I do? I tried to delete the spotify connection on facebook (ap...

Gig Goer

If I want to post from spotify app to facebook (app) on android I always get the message: the facebook account you want to connect is already connected to another Spotify account. What can I do? I t...

499 Views

0 replies

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List of all downloaded songs

Is there a way to see only the songs, albums and playlist that you can listen to offline?I had a huge issue with my memory on the phone so i un-saved all my music - or so i thought. Later i find out that Spotify still takes up 7GB of data in my phone...

Newbie

Is there a way to see only the songs, albums and playlist that you can listen to offline? I had a huge issue with my memory on the phone so i un-saved all my music - or so i thought. Later i find ou...

515 Views

0 replies

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Downloads Gone

This is a problem with my girlfriend's Android app. First off, she can't stream Taylor Swift's songs and the downloads were removed, then I asked her to log out and log in again hoping it would solve the problem but it just removed the downloads of A...

Visitor

This is a problem with my girlfriend's Android app. First off, she can't stream Taylor Swift's songs and the downloads were removed, then I asked her to log out and log in again hoping it would solve...

681 Views

0 replies

0 likes

Android
downloads
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Spotify or deezer

I currently use Deezer as I had an offer from my mobile service provider to get 50% off my membership but I'm tempted to change to using Spotify. What are the benefits of using Spotify over Deezer?

Newbie

I currently use Deezer as I had an offer from my mobile service provider to get 50% off my membership but I'm tempted to change to using Spotify. What are the benefits of using Spotify over Deezer?

535 Views

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Missing the New UI

On my previous account, I had the new UI on some playlists, now I don't have it at all. I'm on this new account for 3 weeks+ now. Also, I still don't have My Daily Mix Is there a way to show this new UI? Here's what I'm talking about: https://communi...

Visitor

On my previous account, I had the new UI on some playlists, now I don't have it at all. I'm on this new account for 3 weeks+ now. Also, I still don't have My Daily Mix 😞 Is there a way to show this...

user-removed

Not applicable

818 Views

2 replies

0 likes

Android
Playlists
UI
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How to activate bluetooth i the spotify app

Hey guys i nust recently got a bluetooth compatible raido in my car and i want to use spotify over bluetooth. Only problem i have no clue how to activate bluetooth on the app. The main help page isntgood at all in explaining how to activate bluetooth...

Newbie

Hey guys i nust recently got a bluetooth compatible raido in my car and i want to use spotify over bluetooth. Only problem i have no clue how to activate bluetooth on the app. The main help page isnt...

360 Views

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Songs greyed out in playlist but still playable in spotify's library

This is a very complicated issue I've run into. Basically in a playlist I have imported from itunes on my desktop some songs are greyed out on Spotify on my andriod device, while others are greyed out on my desktop. All songs are still playable in th...

Casual Listener

This is a very complicated issue I've run into. Basically in a playlist I have imported from itunes on my desktop some songs are greyed out on Spotify on my andriod device, while others are grey...

Joe

Community Legend

1384 Views

2 replies

0 likes

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Help...no setup screen = no way to add many artists to follow...

I convinced my mother to get spotify for herself for xmas and showed her how great my one is and how it has great reccomendations. I installed it and apprently she already had an account, so we figured out the password and signed in. It then prompted...

Visitor

I convinced my mother to get spotify for herself for xmas and showed her how great my one is and how it has great reccomendations. I installed it and apprently she already had an account, so we figur...

316 Views

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HUGE HUGE problem with Android Autoplay/spotify.

Ok so i recently got a 2018 civic and started using android autoplay. I like it so far but there is one huge huge annoying **bleep** problem with spotify... I might sound a little upset so sorry in advance.. ok... Literally its annoying as **bleep**....

Casual Listener

Ok so i recently got a 2018 civic and started using android autoplay.  I like it so far but there is one huge huge annoying **bleep** problem with spotify... I might sound a little upset so sorr...

686 Views

0 replies

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update Billing info form with bug for Android

The credit card field is placing numbers out of order in Android 8.0 with HTC U11. Probably because of the Auto spaces implementation.

Newbie

The credit card field is placing numbers out of order in Android 8.0 with HTC U11. Probably because of the Auto spaces implementation.

376 Views

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setting default music provider on google home

Hi, Google home is linked to spotify correctly, but when accessing the screen where one would expect the ability to change the default music provider, the option doesn't show. Anyone knowing what the reason is ? Francis

Casual Listener

Hi,     Google home is linked to spotify correctly, but when accessing the screen where one would expect the ability to change the default music provider, the option doesn't show. &nbsp...

Joe

Community Legend

1256 Views

1 replies

0 likes

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Solved!! Android play queue

HI, I have an android phone and Spotify premium.In the last week or so the queue button has disappeared. Usually the button to view my queue is in the top right but it is not there so I am unable to view my queue. Can anyone help with this please? Th...

Casual Listener

HI,   I have an android phone and Spotify premium. In the last week or so the queue button has disappeared. Usually the button to view my queue is in the top right but it is not there so I am...

tomclay96

Casual Listener

1644 Views

2 replies

0 likes

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Misfit Vapor - Spotify Android Wear doesn't work

Everytime I open the Spotify app on my Misfit Vapor android wear watch it says connecting, loading, then crashes. Any solutions?

Visitor

Everytime I open the Spotify app on my Misfit Vapor android wear watch it says connecting, loading, then crashes. Any solutions? 

Mr_Tatranky

Newbie

1487 Views

1 replies

4 likes

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Downloaded songs disappearing

I'm on a 10-hour trip. Yesterday I just downloaded about 3000 songs on my Spotify account. They are NOT avaliable anymore, but they were shown as offline just an hour ago. Its not the first or second or 10th time it happens, its like the 19090516252t...

Music Fan

I'm on a 10-hour trip. Yesterday I just downloaded about 3000 songs on my Spotify account. They are NOT avaliable anymore, but they were shown as offline just an hour ago. Its not the first or second...

344 Views

0 replies

0 likes

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What's with the lack of album support?

I'm just downfounded by the lack of album information, or any easily functional ways to navigate directly to an artist's album. Is there something I'm missing as to why this isn't included in the most basic of functions? Is it just android auto? For ...

Newbie

 I'm just downfounded by the lack of album information, or any easily functional ways to navigate directly to an artist's album.  Is there something I'm missing as to why this isn't include...

363 Views

0 replies

0 likes

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No option to select SD card as storage destination

Hey there,I'm using Spotify on a Galaxy S7. I uninstalled Spotify a few minutes ago and promptly reinstalled it, so it's the latest version. I've been trying to find the "storage" option in the settings menu so I can store my music on my sd card, but...

Visitor

Hey there, I'm using Spotify on a Galaxy S7. I uninstalled Spotify a few minutes ago and promptly reinstalled it, so it's the latest version. I've been trying to find the "storage" option in the s...

Akuma7

Newbie

4134 Views

10 replies

0 likes

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