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Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
The problem currently is that I want to listen to Gregorian Chants, I have recreated the playlist of Only Gregorian Chants four times already. 50 songs in the playlist. Each time I listen to the playlist, one song plays till completion, and then it t...
Hello, don't know where to post this but I got a message on my Spotify app for a deal called Spotify film, which includes access to Spotify and Hulu (no ads) for 16.99 but I don't see it anywhere to get more info on it. Wondering if anyone had any in...
New to Spotify and pretty much new to online listening overall, testing now one by one... And I am noticing no matter what services I tried all the music sounds very plain, there is no dynamics at all. I have a higher end sound system at home, higher...
I am a new premium user for Spotify. I am having an issue where the icon disappears from the notification bar and then after some time the app just stop playing music. I can clear data or uninstall and it will go back working for a while but within a...
Ok so I just re upgraded to premium 4 or 5 days ago. Yesterday I got a new phone. I accidentally logged in using the wrong facebook account in the app (android). Now if I hit login with fb it automatically logs into the wrong one. I cant seem to figu...
Hey, I've read and tried all the basic things on how to fix this. Delete cache, log out/in, uninstall/reinstall. I can't pick any song anymore after using offline modus like one or two months ago. I have this issue on my Sony Xperia Z3 Compact (with ...
I know there are thousands of threads about this topic, but maybe if we keep posting about they'll do something? Or Maybe they are? It has been happening to me with greater frequency over the last 4 months. Downloaded songs only last saved to my devi...
Hi, I'm hoping someone might be able to help with a query please. I have a premium student subscription and would like to have spotify songs downloaded onto an old phone (which doesnt have internet on it), so i can effectively use it as an mp3 player...
Hi there. I created a new account for a friend on my android device. But when we wanted to connect to his Facebook, it automatically connected to mine, since I was logged in to the Facebook app. Now we can't figure out how to switch accounts - everyt...
The past month, I hadn't been using spotify much. A few days ago when I logged in to the app, I found out that all the 300+ songs that used to be in the favourites section were nowhere to be found (even in the 'Your Song' section). Please help. I bel...
I created a Japanese iTunes account, and legitimately purchased some tracks I was keen on listening to. Easy! Getting Spotify to play nice however, has been anything but. So I added my tracks to a playlist, and set it to download. I hook my Nexus 6P ...
No puedo buscar canciónes en el buscador , y cuando le pongo en shuffle a una playlist no reproduce y le doy saltar y salta la canción y salta mas y no reproduce. Esta raro.
Hi there, I'd like to figure out when a Playlist was last updated. I see Spotify downloading songs ever so often when I'm in my wifi and I reckon it's for the Playlists I'm following. But how do I know WHICH one exactly it is currently updating? Or i...
Hey !I have a problem. My father has spotify family, and add my count. I can downlaod music, choose witch i listen, but i haven't Spotify Premium. There is the message saying me to buy it.What can i do ?
Trying to log in on my Android. Says "You are currentlyl set to offline. Please go online to connect to spotify." When I click Connect, the same winddow pops up. And yes, my phone is definetly online. Thanks for any help!
I've been having issues with spotify recognizing my SD card. If I unmount and mount, it will show for a while. I'm able to download content, but eventually spotify fails to see the card.I have attempted formatting the card, as well as doing a full un...
I have Sony KDL-55W800C Android TV, the other day installed Spotify on it. Unfortunatelly, every time I turn the TV off Spotify looses the login info, and promps for login. Tried activating/logging through the phone app; tried w/h username & pass. Ke...
Hola gente, soy spotify premium desde hace mas de un año. A partir de diciembre el reproductor dejo de funcionar bien, cuando cambia de canción sigue reproduciendo la proxima canción pero no sale sonido. la unica manera de lograr que vuelva el sonido...
I paid for the premium student subscription. However not all premium features are available when I use my phone app. Back-tracking, skipping within a track are unavailable and when i listen to an album it will play suggested songs in between. This ne...
Hi, All my local stored offline music is wiped after I was asked to re-login.Very unconvienient when on holiday where roaming charges apply! Any ideas how to get spotify to reload the local stored files?