Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
210356 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
560509 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
462764 Views
575 replies
39 likes
Hi guys , Happy new year !Got the following problem:I want to cast from Android phone (Samasung A6) to my TEAC CR-H 700-no bluetooth -compatible airplay-Network media system options:-use airplay "transform" app like allconnect Any experience, kinda b...
Hi guys , Happy new year ! Got the following problem: I want to cast from Android phone (Samasung A6) to my TEAC CR-H 700 -no bluetooth -compatible airplay -Network media system  ...
421 Views
0 replies
0 likes
When im connected to the internet with wifi or mobile the app just crashes after 1 or 2 seconds. When im not connected to the internet it opens normaly. Tried turning off my phone an re installed the app my phone is also up to date with its uppdates....
When im connected to the internet with wifi or mobile the app just crashes after 1 or 2 seconds. When im not connected to the internet it opens normaly. Tried turning off my phone an re installed the...
Newbie
586 Views
1 replies
0 likes
This morning I woke up with a message from my provider stating that I used up my daily 5GB. I checked which app used it and it was Spotify - see screenshot. After activating another GB I got an SMS stating that I had only 500MB left after 1 hour. Wit...
This morning I woke up with a message from my provider stating that I used up my daily 5GB. I checked which app used it and it was Spotify - see screenshot. After activating another GB I got an SMS s...
606 Views
0 replies
0 likes
I can follow the different playlists on Spotify.I think they also update from time to time, because there is always a date?Until now, I have mostly included playlists directly from Spotify.I have downloaded some playlists to listen to the offline ver...
I can follow the different playlists on Spotify. I think they also update from time to time, because there is always a date? Until now, I have mostly included playlists directly from Spotify. I ...
409 Views
0 replies
0 likes
No se que ocurre que se detiene solo spotify premium cuando estoy escuchando musica. Tengo un huawei P9 Lite. Ya desinstale la app, vi el tema del segundo plano, vi los permisos. ¿Que mas puedo hacer? Nada resulta
No se que ocurre que se detiene solo spotify premium cuando estoy escuchando musica. Tengo un huawei P9 Lite. Ya desinstale la app, vi el tema del segundo plano, vi los permisos. ¿Que mas puedo hacer...
946 Views
0 replies
3 likes
It seems like for ages when you swipe on the album cover, it's a 50/50 chance of it actually skipping the song. The graphic for the next album cover is shown but the same song remains playing and you have to physically click the skip button. My frien...
It seems like for ages when you swipe on the album cover, it's a 50/50 chance of it actually skipping the song. The graphic for the next album cover is shown but the same song remains playing and you...
377 Views
0 replies
0 likes
On android and yes I've checked the setting and yes I've got the latest update. Volume with my headphones is dramatically lower than it was just a few weeks or months ago.
On android and yes I've checked the setting and yes I've got the latest update. Volume with my headphones is dramatically lower than it was just a few weeks or months ago.
362 Views
0 replies
0 likes
Hi Guys, I recently bought an android car stereo by xtrons now the unit keeps closing Spotify when waze app or google maps app is running. The spotify waze integration is on. I have tried uninstalling the apps but it still keeps happening... I have a...
Hi Guys, I recently bought an android car stereo by xtrons now the unit keeps closing Spotify when waze app or google maps app is running. The spotify waze integration is on.  ...
1224 Views
0 replies
0 likes
Android galaxy s7; premium memberpreparing for a road tripI have a playlist I want to downloadI'm in the playlist and moved the switch to DOWNLOADThe display says 'Downloading" and below it "waiting to download"I have a strong wifi signalI've turned ...
Android galaxy s7; premium member preparing for a road trip I have a playlist I want to download I'm in the playlist and moved the switch to DOWNLOAD The display says 'Downloading" and belo...
Regular
459 Views
1 replies
0 likes
Alright, so here goes:On my Galaxy J5, I have recently performed a new installation of the Viper OS (Android 7.1). Prior to this, everything was working just fine on the same OS. After reinstalling, I am able to log in and see my Daily mixes, all oth...
Alright, so here goes: On my Galaxy J5, I have recently performed a new installation of the Viper OS (Android 7.1). Prior to this, everything was working just fine on the same OS. After reinstalling...
364 Views
0 replies
0 likes
Spotify rejects my credit card.l can't pay.
Spotify rejects my credit card.l can't pay.
377 Views
0 replies
0 likes
When you are on your phone, online... And you play a song that you have downloaded... is it streaming/using data, or is it playing the downloaded track??? Wondering if I can stay online, while listening to downloaded music WITHOUT using data?
When you are on your phone, online... And you play a song that you have downloaded... is it streaming/using data, or is it playing the downloaded track??? Wondering if I can stay online, while listen...
371 Views
0 replies
0 likes
Let me start off by saying I really like the new update. It works amazing on the PC and android but I do not know how to make all songs under "My Music" availible offline. It seems a bit silly that I would have to put the saved song in a playlist jus...
Let me start off by saying I really like the new update. It works amazing on the PC and android but I do not know how to make all songs under "My Music" availible offline. It seems a bit silly that I...
Casual Listener
151063 Views
40 replies
1 likes
I play Spotify on a daily basis.Like once I wake up, everyday.However every morning, whatever I had downloaded, it's back to *Not downloaded*
I play Spotify on a daily basis. Like once I wake up, everyday. However every morning, whatever I had downloaded, it's back to *Not downloaded*
Casual Listener
1310 Views
2 replies
2 likes
When my wee 16GB phone started telling me I was running out of space I googled for hours, finally sorted app storage by size and yes...Spotify was taking up 4.5GB and as I only stream music and dont download any I couldn't figure this out. I read a g...
When my wee 16GB phone started telling me I was running out of space I googled for hours, finally sorted app storage by size and yes...Spotify was taking up 4.5GB and as I only stream music and dont ...
923 Views
0 replies
0 likes
This has been asked before but not for a couple of years and I hope the answer jhas changed. Anyway....what's the SMALLEST player I can use with Spotify offline playlists? I currently go running with my iPod nano 6th gen which is a perfect size but o...
This has been asked before but not for a couple of years and I hope the answer jhas changed. Anyway....what's the SMALLEST player I can use with Spotify offline playlists? I currently ...
Newbie
23702 Views
11 replies
1 likes
Recently, I've made a playlist on Spotify based from my local files. I'm able to play this playlist on my computer perfectly, but when I try to listen to it on my Samsung S6 phone, it won't play at all and won't allow me to sync as all of the songs a...
Recently, I've made a playlist on Spotify based from my local files. I'm able to play this playlist on my computer perfectly, but when I try to listen to it on my Samsung S6 phone, it won't play at a...
Newbie
65513 Views
6 replies
5 likes
It says wring password to last.fm, and I'm turning scrobbling to last.fm every time but is turning it self on, don't even have last.fm and never had
It says wring password to last.fm, and I'm turning scrobbling to last.fm every time but is turning it self on, don't even have last.fm and never had
362 Views
0 replies
0 likes
I have a 2016 Chevy Cruze and jaybird x3 Bluetooth headphones and for some reason just recently my Bluetooth stopped working properly with both. I use Spotify on my Google pixel 2 and everything was originally working fine but as of this week I can n...
I have a 2016 Chevy Cruze and jaybird x3 Bluetooth headphones and for some reason just recently my Bluetooth stopped working properly with both. I use Spotify on my Google pixel 2 and everything was ...
475 Views
0 replies
0 likes
I'm having trouble with my phone app connection to ps4 Spotify app. Normally when I'm in my WiFi it should see my ps4 and connect it easily. But this android app doesn't see the ps4. I have tried to restart WiFi on my phone and also for ps4 but didn'...
I'm having trouble with my phone app connection to ps4 Spotify app. Normally when I'm in my WiFi it should see my ps4 and connect it easily. But this android app doesn't see the ps4. I have tri...
325 Views
0 replies
0 likes
