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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

377645 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7677 Views

0 replies

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Playstation Premium not working on mobile

So i brought the 1.99 spotify premium deal on playstation which enables you to get premium on your phone and ps4 however it works perfectly fine on my ps4 console however i cant get premium on my phone it says im the free user , is the license not tr...

Newbie

So i brought the 1.99 spotify premium deal on playstation which enables you to get premium on your phone and ps4 however it works perfectly fine on my ps4 console however i cant get premium on my pho...

blank_kuuhaku

Newbie

1591 Views

6 replies

1 likes

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Storage Not found Android Huawei P10 plus

Not found Storage in settingsProblem Select storage memory card

Newbie

Not found Storage in settings Problem Select storage memory card

236 Views

0 replies

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[ESP] problema para borrar datos spotify

Hola companeros soy nuevo en el aqui y no si a alguien mas le haya pasado . Mi problema es al intentar borrar los datos de spotify tanto como el cache y directo de la carpeta, no me permite hacerlo mi memoria es de 8 gb y spotify sobreescribe como si...

Newbie

Hola companeros soy nuevo en el aqui y no si a alguien mas le haya pasado .   Mi problema es al intentar borrar los datos de spotify tanto como el cache y directo de la carpeta, no me permite ...

1078 Views

0 replies

0 likes

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Chromecast audio wont connect

Foolishly just upgraded Android to 8.4.32.623 armV7.Now Chromecast Audio wont connect. When I try I hear the connect notification bleep, but spotify just keeps hanging on "connecting" till it times out and just goes back to "devices available". Any f...

Regular

Foolishly just upgraded Android to 8.4.32.623 armV7. Now Chromecast Audio wont connect. When I try I hear the connect notification bleep, but spotify just keeps hanging on "connecting" till it time...

ishanz

Casual Listener

1972 Views

9 replies

0 likes

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Music stops when going on different apps

I've had this problem for a while now, when I play any music on the Spotify app and leave it to go on Reddit,Kik etc, the music just randomly stops as if the app closed down or something. How do you solve this?

Casual Listener

I've had this problem for a while now, when I play any music on the Spotify app and leave it to go on Reddit,Kik etc, the music just randomly stops as if the app closed down or something. How do you ...

446 Views

0 replies

0 likes

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Problem with downloads

My downloads just vanished after I closed the Spotify APP.I didn't logged out from the app.I closed, then opened again, and the login was requested, after loggin in my downloaded musics just disapeared, and it happened twice. Is this some bug of the ...

Casual Listener

My downloads just vanished after I closed the Spotify APP. I didn't logged out from the app. I closed, then opened again, and the login was requested, after loggin in my downloaded musics just disa...

260 Views

0 replies

0 likes

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Weird layout bug

Hey! I've had Spotify premium for about 1.6 month now ' but I'm experiencing this weird bug that doesn't let me select any more music and only goes away when I restart the app on my galaxy s8plus. This kills the music however and is especially bad wh...

Newbie

Hey! I've had Spotify premium for about 1.6 month now ' but I'm experiencing this weird bug that doesn't let me select any more music and only goes away when I restart the app on my galaxy s8plus. &n...

397 Views

0 replies

0 likes

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Solved!! My playlists have disappeared

All my playlists have disappeared from my account. What's going on? I did not delete any of them. Can please help with this?

Casual Listener

All my playlists have disappeared from my account. What's going on? I did not delete any of them. Can  please help with this? 

kejt_

Community Legend

777 Views

3 replies

0 likes

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Facebook already connected

If I want to post from spotify app to facebook (app) on android I always get the message:the facebook account you want to connect is already connected to another Spotify account. What can I do? I tried to delete the spotify connection on facebook (ap...

Gig Goer

If I want to post from spotify app to facebook (app) on android I always get the message: the facebook account you want to connect is already connected to another Spotify account. What can I do? I t...

494 Views

0 replies

0 likes

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List of all downloaded songs

Is there a way to see only the songs, albums and playlist that you can listen to offline?I had a huge issue with my memory on the phone so i un-saved all my music - or so i thought. Later i find out that Spotify still takes up 7GB of data in my phone...

Newbie

Is there a way to see only the songs, albums and playlist that you can listen to offline? I had a huge issue with my memory on the phone so i un-saved all my music - or so i thought. Later i find ou...

510 Views

0 replies

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Downloads Gone

This is a problem with my girlfriend's Android app. First off, she can't stream Taylor Swift's songs and the downloads were removed, then I asked her to log out and log in again hoping it would solve the problem but it just removed the downloads of A...

Visitor

This is a problem with my girlfriend's Android app. First off, she can't stream Taylor Swift's songs and the downloads were removed, then I asked her to log out and log in again hoping it would solve...

672 Views

0 replies

0 likes

Android
downloads
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Spotify or deezer

I currently use Deezer as I had an offer from my mobile service provider to get 50% off my membership but I'm tempted to change to using Spotify. What are the benefits of using Spotify over Deezer?

Newbie

I currently use Deezer as I had an offer from my mobile service provider to get 50% off my membership but I'm tempted to change to using Spotify. What are the benefits of using Spotify over Deezer?

515 Views

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Missing the New UI

On my previous account, I had the new UI on some playlists, now I don't have it at all. I'm on this new account for 3 weeks+ now. Also, I still don't have My Daily Mix Is there a way to show this new UI? Here's what I'm talking about: https://communi...

Visitor

On my previous account, I had the new UI on some playlists, now I don't have it at all. I'm on this new account for 3 weeks+ now. Also, I still don't have My Daily Mix 😞 Is there a way to show this...

user-removed

Not applicable

808 Views

2 replies

0 likes

Android
Playlists
UI
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How to activate bluetooth i the spotify app

Hey guys i nust recently got a bluetooth compatible raido in my car and i want to use spotify over bluetooth. Only problem i have no clue how to activate bluetooth on the app. The main help page isntgood at all in explaining how to activate bluetooth...

Newbie

Hey guys i nust recently got a bluetooth compatible raido in my car and i want to use spotify over bluetooth. Only problem i have no clue how to activate bluetooth on the app. The main help page isnt...

355 Views

0 replies

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Songs greyed out in playlist but still playable in spotify's library

This is a very complicated issue I've run into. Basically in a playlist I have imported from itunes on my desktop some songs are greyed out on Spotify on my andriod device, while others are greyed out on my desktop. All songs are still playable in th...

Casual Listener

This is a very complicated issue I've run into. Basically in a playlist I have imported from itunes on my desktop some songs are greyed out on Spotify on my andriod device, while others are grey...

Joe

Community Legend

1373 Views

2 replies

0 likes

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Help...no setup screen = no way to add many artists to follow...

I convinced my mother to get spotify for herself for xmas and showed her how great my one is and how it has great reccomendations. I installed it and apprently she already had an account, so we figured out the password and signed in. It then prompted...

Visitor

I convinced my mother to get spotify for herself for xmas and showed her how great my one is and how it has great reccomendations. I installed it and apprently she already had an account, so we figur...

312 Views

0 replies

0 likes

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HUGE HUGE problem with Android Autoplay/spotify.

Ok so i recently got a 2018 civic and started using android autoplay. I like it so far but there is one huge huge annoying **bleep** problem with spotify... I might sound a little upset so sorry in advance.. ok... Literally its annoying as **bleep**....

Casual Listener

Ok so i recently got a 2018 civic and started using android autoplay.  I like it so far but there is one huge huge annoying **bleep** problem with spotify... I might sound a little upset so sorr...

677 Views

0 replies

0 likes

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update Billing info form with bug for Android

The credit card field is placing numbers out of order in Android 8.0 with HTC U11. Probably because of the Auto spaces implementation.

Newbie

The credit card field is placing numbers out of order in Android 8.0 with HTC U11. Probably because of the Auto spaces implementation.

375 Views

0 replies

0 likes

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setting default music provider on google home

Hi, Google home is linked to spotify correctly, but when accessing the screen where one would expect the ability to change the default music provider, the option doesn't show. Anyone knowing what the reason is ? Francis

Casual Listener

Hi,     Google home is linked to spotify correctly, but when accessing the screen where one would expect the ability to change the default music provider, the option doesn't show. &nbsp...

Joe

Community Legend

1219 Views

1 replies

0 likes

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Solved!! Android play queue

HI, I have an android phone and Spotify premium.In the last week or so the queue button has disappeared. Usually the button to view my queue is in the top right but it is not there so I am unable to view my queue. Can anyone help with this please? Th...

Casual Listener

HI,   I have an android phone and Spotify premium. In the last week or so the queue button has disappeared. Usually the button to view my queue is in the top right but it is not there so I am...

tomclay96

Casual Listener

1628 Views

2 replies

0 likes

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