Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Halp, cant log in

Halp, cant log in

I was charging my phone earlier and i unplugged it to move it and even though it had battery it shut off as soon as i unplugged it. Whenni turned it back on it had logged me out. Now trying to log back in it says that im not online and when i hit connect nothing happens. I have service and i have logged on to wifi and that didnot work. Inwas in offline mode when it shut down and i think it still is but i cant change it back to online because i cant log in. What else can i do? I have restarted my phone as well.

Reply
1 Reply

Hey @nickelscharm! Welcome to the Spotify Community. ^^

 

That doesn't sound quite right.

Have you tried reinstalling your app? If not here's a step by step tutorial.

Let me know how it goes! ^^

Peace

Suggested posts

Staff
Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

Staff
ModeratorStaff / Moderator/ 3 years ago  in Social & Random

Type a product name

Did you find this article helpful?