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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857590 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857590 Views
  • 11 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21634 Views
  • 3 replies
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  • 21634 Views
  • 3 replies
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My downloads disappear

Hy,Now it's the 6th time in the last month, that all the albums that I've downloaded are no longer downloaded. It's very enjoying to search my whole library to separate the album's that i've downloaded and those I don't. My playlist doesn't delete hi...

  • Casual Listener
  • Hy, Now it's the 6th time in the last month, that all the albums that I've downloaded are no longer downloaded. It's very enjoying to search my whole library to separate the album's that i've downlo...
  • danils
  • Casual Listener
  • 411 Views
  • 2 replies
  • 2 likes
  • 411 Views
  • 2 replies
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Download music disappears

Right, now having g for he last month read all of he answers to this same question...... Why the fudge is my music still disappearing from my downloads.... I am Fuming, I pay my fee etc.... Why is his still a problem, I have tried EVERYTHING recommen...

  • Casual Listener
  • Right, now having g for he last month read all of he answers to this same question...... Why the fudge is my music still disappearing from my downloads.... I am Fuming, I pay my fee etc.... Why is hi...
  • 110 Views
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  • 110 Views
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Solved!! Not playing the next song

Im using spotify version 8.4.21.508 on the S7 Edge and its is not playing the next song automatically. Even when the playlists are available offline. I have already uninstalled, clear the cache and tried to play the playlists on the wifi and 4G Nothi...

  • Newbie
  • Im using spotify version 8.4.21.508 on the S7 Edge and its is not playing the next song automatically. Even when the playlists are available offline.   I have already uninstalled, clear t...
  • Joe
  • Community Legend
  • 1962 Views
  • 1 replies
  • 0 likes
  • 1962 Views
  • 1 replies
  • 0 likes

Offline songs don't play when network is not available

Hi,I have been using Spotify with premium for about 2 years now.I was happy with the service until lately when I started to have an interrupted network moving in and out the subway (usual situation in a city). So here it is, I am aware that the song ...

  • Casual Listener
  • Hi, I have been using Spotify with premium for about 2 years now. I was happy with the service until lately when I started to have an interrupted network moving in and out the subway (usual situa...
  • 110 Views
  • 0 replies
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  • 110 Views
  • 0 replies
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Android auto only shuffle

Hi, I'm using spotify premium on a 2017 skoda octavia via android car. The problem is, when I start an album (for exemple dark side of the moon) in my library, only shuffle.Is this a known bug? I can not find how to play disk tracks in order ... The ...

  • Casual Listener
  • Hi, I'm using spotify premium on a 2017 skoda octavia via android car.   The problem is, when I start an album (for exemple dark side of the moon) in my library, only shuffle. Is this a known...
  • 273 Views
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  • 273 Views
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I just paid. Why does it keep saying I need premium.

I paid spotify yet it keeps telling me that I need to pay for premium in order to get access to certain features. Can someone please help me fix the problem.

  • Casual Listener
  • I  paid spotify yet it keeps telling me that I need to pay for premium in order to get access to certain features. Can someone please help me fix the problem. 
  • LaNiyah23
  • Casual Listener
  • 163 Views
  • 2 replies
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  • 163 Views
  • 2 replies
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Solved!! Android Auto doesn't work in offline mode

There isn't a way in Android Auto to play only offline music. This could be accomplished either through simply working in "offline mode" or by having some sort of smart playlist that contains only the downloaded songs. I have to pay for my data by th...

  • Casual Listener
  • There isn't a way in Android Auto to play only offline music. This could be accomplished either through simply working in "offline mode" or by having some sort of smart playlist that contains only th...
  • zer0three
  • Newbie
  • 5510 Views
  • 3 replies
  • 0 likes
  • 5510 Views
  • 3 replies
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There isnt playlists on my home page

I started the app and my home page gave me an error.There isnt playlists or another things in my home page.Please help me.

  • Casual Listener
  • I started the app and my home page gave me an error.There isnt playlists or another things  in my home page.Please help me.
  • Joe
  • Community Legend
  • 300 Views
  • 5 replies
  • 0 likes
  • 300 Views
  • 5 replies
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Download de lista de reprodução foi cancelado

Prezados, Tenho tido problemas com o download de músicas em meu dispositivo Android.Uma lista de reprodução inteira que eu havia baixado para a utilização offline teve seu download cancelado inesperadamente (a chave de download foi para o lado esquer...

  • Newbie
  • Prezados,  Tenho tido problemas com o download de músicas em meu dispositivo Android. Uma lista de reprodução inteira que eu havia baixado para a utilização offline teve seu download cancelado...
  • 135 Views
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  • 135 Views
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Playlist

I need help. I created a playlist and then, few days ago, it "erased" itself. All the songs which were downloaded became "not downloaded". It happened twice and I don't know why. (My device is Android)

  • Newbie
  • I need help. I created a playlist and then, few days ago, it "erased" itself. All the songs which were downloaded became "not downloaded". It happened twice and I don't know why. (My device is Androi...
  • 138 Views
  • 0 replies
  • 0 likes
  • 138 Views
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Erro na reprodução das playlists

Eu tenho spotify premiun e não consigo ouvir minhas músicas offline! Tem como solucionar isso?!Bom dia

  • Newbie
  • Eu tenho spotify premiun e não consigo ouvir minhas músicas offline! Tem como solucionar isso?! Bom dia 
  • 90 Views
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  • 90 Views
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Solved!! Help to delete the loading playlist please

The loading thingy can't be selected to delete , any solutions ? 

  • Visitor
  • The loading thingy can't be selected to delete , any solutions ?  
  • Joe
  • Community Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
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How do I remove a currently playing song from a currently playing playlist?

Hi! I'm a big fan of creating new playlist and fill them with a ton of songs, and then later remove the ones that doesn't fit. For instance my current "Fantasy" playlist where I collected all sorts of soundtracks from games and movies to use as backg...

  • Newbie
  • Hi!   I'm a big fan of creating new playlist and fill them with a ton of songs, and then later remove the ones that doesn't fit.   For instance my current "Fantasy" playlist where I col...
  • 175 Views
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  • 175 Views
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Solved!! Spotify and Volume Boosters

Ok, so here goes. I have signed up for Spotify premium for a while now, but am seriously thinking about just dumping the whole thing if I can't get this to work properly. Why would I continue to pay $120 a year for something that doesn't work right? ...

  • Regular
  • Ok, so here goes.   I have signed up for Spotify premium for a while now, but am seriously thinking about just dumping the whole thing if I can't get this to work properly. Why would I continu...
  • Tunetan
  • Casual Listener
  • 120156 Views
  • 12 replies
  • 1 likes
  • 120156 Views
  • 12 replies
  • 1 likes

Spotify keeps deleting downloaded songs

Hello everyone,I noticed scrolling down the forum that this is a very common problem without a real solution proposed so far. Spotify keeps deleting my downloaded songs. I tried all the solutions proposed by others users but nothing works fine:1. Dis...

  • Newbie
  • Hello everyone, I noticed scrolling down the forum that this is a very common problem without a real solution proposed so far.  Spotify keeps deleting my downloaded songs. I tried all the solu...
  • 172 Views
  • 0 replies
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  • 172 Views
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Spotify in Android Note 5 makes buzzing/lagging noise when playing with headphones

I've been having issues listening to spotify with my phone with the headphones. It also seems to only happen when the screen is off as well. It makes these bugging noises and lagging noises as well. Happens to both downloaded and non downloaded songs...

  • Casual Listener
  • I've been having issues listening to spotify with my phone with the headphones. It also seems to only happen when the screen is off as well. It makes these bugging noises and lagging noises as well. ...
  • tshaffer250
  • Casual Listener
  • 1099 Views
  • 1 replies
  • 2 likes
  • 1099 Views
  • 1 replies
  • 2 likes

Solved!! I can't choose individual song. Only randomly

I've seem other people with the same problem, I've readen all comments and more, but issue hasn't gone. Please, I want to play the song i want without waiting all songs in the playlists to be reproduced

  • Casual Listener
  • I've seem other people with the same problem, I've readen all comments and more, but issue hasn't gone. Please, I want to play the song i want without waiting all songs in the playlists to be reprodu...
  • warphil
  • Casual Listener
  • 217184 Views
  • 48 replies
  • 7 likes
  • 217184 Views
  • 48 replies
  • 7 likes

no setting to move downloaded songs to sd card

unlike some of the other posts I have seen stating that they're downloaded songs simply won't save to the sd card, but do have the option to. I have no setting at all, I used to, but when my phone was completely reset I redownloaded spotify and the s...

  • Newbie
  • unlike some of the other posts I have seen stating that they're downloaded songs simply won't save to the sd card, but do have the option to. I have no setting at all, I used to, but when my phone wa...
  • Joe
  • Community Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
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Can't login because spotify thinks im abroad

A couple of days ago I switched to a family premium subscription, spotify logged me out on all devices and when i went to log back in it wouldnt work on my phone. Spotify just gives me a message about travelling abroad for more than 14 days. First, t...

  • Newbie
  • A couple of days ago I switched to a family premium subscription, spotify logged me out on all devices and when i went to log back in it wouldnt work on my phone. Spotify just gives me a message abou...
  • Joe
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Artist follow intermittently not persisted

Following an artist appears to have stopped working reliably for me on Android. The UI updates to show them as followed, but when I return to them immediately via a different screen they're not. The 2nd time I try it, the follow sticks. This is inter...

  • Casual Listener
  • Following an artist appears to have stopped working reliably for me on Android.   The UI updates to show them as followed, but when I return to them immediately via a different screen they're ...
  • 88 Views
  • 0 replies
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  • 88 Views
  • 0 replies
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