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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

388745 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8069 Views

0 replies

7 likes

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Daily Mixes not loading

First off, it's bull that it took me so long just to find this page. Spotify doesn't care about their paying customers clearly. Secondly, my daily mixes are refusing to load. Two of them have only had one song in them for days now. Going to be cancel...

Visitor

First off, it's bull that it took me so long just to find this page. Spotify doesn't care about their paying customers clearly. Secondly, my daily mixes are refusing to load. Two of them have only ha...

user-removed

Not applicable

585 Views

3 replies

0 likes

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Annoying cache issue

Im on a Motorola G4 and experience issues with the spotify caching of files. Sometimes even though specified to cache to sd-card, it starts caching on my system "disk" and I get a message that my system partition is almost full. When I look in Spotif...

Casual Listener

Im on a Motorola G4 and experience issues with the spotify caching of files.   Sometimes even though specified to cache to sd-card, it starts caching on my system "disk" and I get a message th...

490 Views

0 replies

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Unable to get beyond login screen

I am unable for several days now to get to the usual Spotify screen for searching, playlists etc. Differently to before I am asked to login upon opening the App. I have reset the passwords and so I know this is not the issue. When logging in I only s...

Newbie

I am unable for several days now to get to the usual Spotify screen for searching, playlists etc. Differently to before I am asked to login upon opening the App. I have reset the passwords and so I k...

345 Views

0 replies

0 likes

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Stop Spotify from taking control of headphone button ?

I've only been able it find posts about trying g to get Spotify to work with external headphone buttons. My problem is the opposite; it works too well. I use both Spotify and Aimp to listen to different sets of music. A lot of the things I listen to ...

Casual Listener

I've only been able it find posts about trying g to get Spotify to work with external headphone buttons. My problem is the opposite; it works too well.  I use both Spotify and Aimp to listen to...

3309 Views

0 replies

9 likes

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How to automatically pause Spotify when listening to WhatsApp audio message

Hi all I have a Samsung Galaxy S8. Prior, I exclusively used an iPhone. With my iPhone, when I was listening to Spotify, if a WhatsApp audio message was received and I listened to it, Spotify would automatically pause to allow me to listen to the mes...

Newbie

Hi all   I have a Samsung Galaxy S8. Prior, I exclusively used an iPhone.   With my iPhone, when I was listening to Spotify, if a WhatsApp audio message was received and I listened to i...

1138 Views

0 replies

2 likes

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Offline Mode is wonky as **bleep** with local files

I mostly wanted to post this to also vent my feelings towards the system to the staff/moderators - why is offline mode so wonky, convoluted, and flawed? Are there any plans to improve it? It's been like this since I first started my premium account a...

Newbie

I mostly wanted to post this to also vent my feelings towards the system to the staff/moderators - why is offline mode so wonky, convoluted, and flawed? Are there any plans to improve it? It's been l...

387 Views

0 replies

0 likes

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It wont play music unless you push the shuffle

My music won't play unless you push the shuffle button and it won't let me choose it.

Newbie

My music won't play unless you push the shuffle button and it won't let me choose it.

user-removed

Not applicable

463 Views

1 replies

0 likes

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Cant turn autoplay off?

I have a free account and sometimes it's nice to have autoplay on so I can listen to new artists, but sometimes I just wanna listen to an album or playlist itself. I turned off autoplay but still found that I would get suggested music to the point wh...

Casual Listener

I have a free account and sometimes it's nice to have autoplay on so I can listen to new artists, but sometimes I just wanna listen to an album or playlist itself. I turned off autoplay but still fou...

395 Views

0 replies

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Premium

My Spotify works perfectly up until I try to go premium. Ive never had a problem with the upgrade before but now when I go to the page to select the offers it doesn't fully load and shows like a 'chached' version of the page and says that I need Java...

Newbie

My Spotify works perfectly up until I try to go premium. Ive never had a problem with the upgrade before but now when I go to the page to select the offers it doesn't fully load and shows like a 'cha...

user-removed

Not applicable

326 Views

1 replies

0 likes

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Spotify keeps stopping

My Spotify stops playing every time I open a different app. I used to be able to play Spotify while on other apps e.g Facebook, Internet browser. Please help me find a solution to this Not sure what caused this change. Thanks

Casual Listener

My Spotify stops playing every time I open a different app. I used to be able to play Spotify while on other apps e.g Facebook, Internet browser. Please help me find a solution to this  Not sur...

485 Views

0 replies

0 likes

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musicas saltando android 7.0

As musicas saltam nunca tocam ate ao fim o que faco? Samsung S7 edge

Newbie

As musicas saltam nunca tocam ate ao fim o que faco? Samsung S7 edge

311 Views

0 replies

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Google Maps Assistant

Hi, if I use google maps and say ,,ok google, play music by .'' it plays music with Play Music, if I start the Assistant manually with the homebutton and say ,,play music by .'' it plays music with spotify, how can I make google maps playing music wi...

Newbie

Hi, if I use google maps and say ,,ok google, play music by <bandname>.'' it plays music with Play Music, if I start the Assistant manually with the homebutton and say ,,play music by <bandn...

979 Views

0 replies

3 likes

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Make access to spotify beta more open

Like in topic. It would be nice to download beta release from Google play with auto update istead of downloading updates manually from apkmirror

Visitor

Like in topic. It would be nice to download beta release from Google play with auto update istead of downloading updates manually from apkmirror 🙂

1651 Views

0 replies

7 likes

Enchantmnet
Fix
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Spotify connect closes Spotify

Hello, When i use Spotify connect on my phone and the screen is swithed off, after some minutes Spotify is closed (there is no lock screen app anymore and no icon in the bar). The music on my Sonos plays normal and when i Start Spotify again, the cor...

Newbie

Hello,  When i use Spotify connect on my phone and the screen  is swithed off,  after some minutes Spotify is closed (there is no lock screen app anymore and no icon in the bar). The ...

374 Views

0 replies

0 likes

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Subscription won't play

I've been studying French playing "coffee break french" by radio lingua network with their podcasts and sice yesterday I can' access them. Under my subscription it's listed there but when I click on it in the opera browser i get a "sorry couldnt find...

Newbie

I've been studying French playing "coffee break french" by radio lingua network with their podcasts and sice yesterday I can' access them.  Under my subscription it's listed there but when I cli...

322 Views

0 replies

0 likes

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Mark podcasts as played

I'm new to android after having been stuck with the iPhone's terrible podcast player. So I download Spotify, subscribe to my favorite podcast, and have a list of over 200 podcasts (all of which I've heard). If I click on each one, my choices are Down...

Newbie

I'm new to android after having been stuck with the iPhone's terrible podcast player. So I download Spotify, subscribe to my favorite podcast, and have a list of over 200 podcasts (all of which I've ...

ankurb

Music Fan

3145 Views

2 replies

42 likes

Podcasts
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Extremely high data usage

I've used Spotify premium since 2014 and never had a problem until yesterday. I may have listened to 3 albums yesterday when I got an alert from my service provider that I am dangerously close to exceeding my data usage max for the month. I took a lo...

Casual Listener

I've used Spotify premium since 2014 and never had a problem until yesterday. I may have listened to 3 albums yesterday when I got an alert from my service provider that I am dangerously close to exc...

681 Views

0 replies

0 likes

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Spotify doens't allow me to put offline music

Hi, I'm a premium user and lately Spotify doesn't seem to be able to download music. Everytime I try to download some tracks, a window pop up and says something that I would translate as "good library man! but you don't have enough space. You should ...

Newbie

Hi, I'm a premium user and lately Spotify doesn't seem to be able to download music. Everytime I try to download some tracks, a window pop up and says something that I would translate as "good librar...

323 Views

0 replies

0 likes

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Downloaded Songs take up full space on SD card and internal storage

This bug makes the App unusable.I am using a Samsung Galaxy S7 Edge with a 64GB SanDisk Micro-SD card. And I'm going mad because of this bug.I download ~1000 songs in Best Quality and it takes up about 8GB.But the songs take up that space on both my ...

Casual Listener

This bug makes the App unusable. I am using a Samsung Galaxy S7 Edge with a 64GB SanDisk Micro-SD card.   And I'm going mad because of this bug. I download ~1000 songs in Best Quality and it...

spadePerfect

Casual Listener

1428 Views

2 replies

1 likes

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Spotify freezes Nexus 5

After running Spotify on my Nexus 5 (ver 6.0.1) for a while (maybe an hour or more) everything slows or completely freezes on my phone. This happens consistently and only with Spotify. So I need to restart my phone after using Spotify nearly every ti...

Roadie

After running Spotify on my Nexus 5 (ver 6.0.1) for a while (maybe an hour or more) everything slows or completely freezes on my phone. This happens consistently and only with Spotify. So I need...

389 Views

0 replies

0 likes

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