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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I have several playlists set to be available offline, but I have my settings set to NOT download on my data. However, it keeps downloading these playlists when I am away from wifi. What can I do to make it only download when I am on wifi, not my data...
I have several playlists set to be available offline, but I have my settings set to NOT download on my data. However, it keeps downloading these playlists when I am away from wifi. What can I do to m...
Casual Listener
746 Views
2 replies
0 likes
Please add the possibility to download all playlist at once on android, or at least as we can do on Desktop app to download an entire folder.
Please add the possibility to download all playlist at once on android, or at least as we can do on Desktop app to download an entire folder.
415 Views
0 replies
0 likes
Hi, i was wondering why soptify its open in my mobile when i star to play it in another devices (Pc or Ipad) It is opening on my mobile and appear a message saying "SPOTIFY is using in Claudio PC or SPOTIFY is using in Claudio IPAD continue?.. I answ...
Hi, i was wondering why soptify its open in my mobile when i star to play it in another devices (Pc or Ipad) It is opening on my mobile and appear a message saying "SPOTIFY is using in Claudio PC or ...
503 Views
0 replies
0 likes
Buenos días. Soy usuario diario de spotify y desde el miercoles o jueves pasado el uso de datos de spotify se a multiplicado al menos x4. En dos días de uso normal me gasto 10gb. Hoy en 4 canciones me ha gastado 150mb.Por favor, esto es insostenible,...
Buenos días. Soy usuario diario de spotify y desde el miercoles o jueves pasado el uso de datos de spotify se a multiplicado al menos x4. En dos días de uso normal me gasto 10gb. Hoy en 4 ca...
Casual Listener
522 Views
1 replies
0 likes
I have had Spotify for several years and never had a problem. However, my iPad with ios 11.1.2 will not sync Spotify music. I can play music on my iPad when connected to WiFi. Spotify on the iPad say it is waiting to download but for the past three d...
I have had Spotify for several years and never had a problem. However, my iPad with ios 11.1.2 will not sync Spotify music. I can play music on my iPad when connected to WiFi. Spotify on the iPad say...
Casual Listener
523 Views
2 replies
0 likes
I've question for this subject. Why we can't use advanced search on our playlists? I mean, I need to listen to 1960s musics on my playlist but the filter which It is year:1960-1970 is not working.
I've question for this subject. Why we can't use advanced search on our playlists? I mean, I need to listen to 1960s musics on my playlist but the filter which It is year:1960-1970 is not working.
Community Legend
565 Views
2 replies
0 likes
Why do I have 10 Gb of app data out of the blue in my phone's memory? I have a Nexus 6, I can't expand the internal storage, so I will have to delete data from my phone's storage but I don't know what it's that from Spotify or where it appeared from.
Why do I have 10 Gb of app data out of the blue in my phone's memory? I have a Nexus 6, I can't expand the internal storage, so I will have to delete data from my phone's storage but I don't know wha...
530 Views
0 replies
0 likes
Good afternoon, guys. I have a problem in my Spotify's Android app. Before anything, I want you to know that I'm peruvian and I get the error message in Spanish, but I'm translating it so you can help me sooner. The problem is that when I try to play...
Good afternoon, guys. I have a problem in my Spotify's Android app. Before anything, I want you to know that I'm peruvian and I get the error message in Spanish, but I'm translating it so you ca...
1297 Views
0 replies
0 likes
Hi there, I'm basically just trying to work out what the actual difference is between saving a song or album and downloading it. By saving I am referring to the 'save' button under the album name/when you click the 3 dots symbol next to a song. By do...
Hi there, I'm basically just trying to work out what the actual difference is between saving a song or album and downloading it. By saving I am referring to the 'save' button under ...
Community Legend
7520 Views
3 replies
0 likes
I did a factory reset on my phone the other day for unrelated reasons and I have done much research and tried everything (I think) to get it to work but when I click the app it just comes up with "Unfortunately, Spotify has stopped. I have tried:Dele...
I did a factory reset on my phone the other day for unrelated reasons and I have done much research and tried everything (I think) to get it to work but when I click the app it just comes up with "Un...
629 Views
0 replies
1 likes
After downloading my playlists to the watch on the Gear S3 I can play my music perfectly but at the day after it wont play any one of them untill I redownloading then over again.And to be clear those playlist marked as downloaded.There is any solutio...
After downloading my playlists to the watch on the Gear S3 I can play my music perfectly but at the day after it wont play any one of them untill I redownloading then over again. And to be clear tho...
Not applicable
510 Views
2 replies
1 likes
I get logged out of my account every time that I restart my phone and I cannot get into my account when I try to. The only way I can get back in is to uninstall and then reinstall the app. The last time that I had to do that I lost 100+ songs that I ...
I get logged out of my account every time that I restart my phone and I cannot get into my account when I try to. The only way I can get back in is to uninstall and then reinstall the app. The last t...
Roadie
516 Views
1 replies
0 likes
My whole library has gotten deleted numerous times. It does it just randomly not like when I update Spotify but just randomly.
My whole library has gotten deleted numerous times. It does it just randomly not like when I update Spotify but just randomly.
Not applicable
456 Views
2 replies
0 likes
App size has been increasing a lot last few weeks. I don't download songs streaming only. Can someone please, clarify is there maximum cache size or it will increase up to 10-15 gb? Before I had only 3-4 gb app/cache size, now it's 6,7 gb.
App size has been increasing a lot last few weeks. I don't download songs streaming only. Can someone please, clarify is there maximum cache size or it will increase up to 10-15 gb? Before I had only...
1189 Views
0 replies
0 likes
Hey!So, the thing is I'm premium user and when I try to download my songs to offline the songs keeps downloading past the 100% but in the songs list it appears that most of the songs did not download. Even the number of songs downloading are wrong ca...
Hey! So, the thing is I'm premium user and when I try to download my songs to offline the songs keeps downloading past the 100% but in the songs list it appears that most of the songs did not downlo...
Community Legend
418 Views
1 replies
0 likes
How to reproduce the error:Set storage to SD card and sync some songs.Turn off the app.Dismount SD card.Mount SD card again.Change storage back to SD card (as storage apparently defaults back to device storage if you dismount the SD card).Even before...
How to reproduce the error: Set storage to SD card and sync some songs. Turn off the app. Dismount SD card. Mount SD card again. Change storage back to SD card (as storage apparently defaults b...
Community Legend
815 Views
3 replies
1 likes
I have a Moto g 4 plus with Android 7.0 and the latest updates with Spotify and randomly being either a few minutes or an hour it will just stop playing in the background and disappear from the notification panel. Thanks in advance.
I have a Moto g 4 plus with Android 7.0 and the latest updates with Spotify and randomly being either a few minutes or an hour it will just stop playing in the background and disappear from the notif...
Casual Listener
581 Views
1 replies
0 likes
I logged into my Spotify account on my phone yesterday and noticed songs and playlists I didn't add. I immediately logged out of all devices, changed my passwords, including facebook, and set up security measures. Today, I logged in to find almost my...
I logged into my Spotify account on my phone yesterday and noticed songs and playlists I didn't add. I immediately logged out of all devices, changed my passwords, including facebook, and set up secu...
Community Legend
434 Views
1 replies
0 likes
Hola, hace un par de días cambie mi cuenta premium a una cuenta familiar, y ahora no me aparece la opción de almacenamiento, que puedo hacer para solucionarlo? No puedo descargar musica si no puedo guardarla en mi tarjeta sd. Ayuda.
Hola, hace un par de días cambie mi cuenta premium a una cuenta familiar, y ahora no me aparece la opción de almacenamiento, que puedo hacer para solucionarlo? No puedo descargar musica si no puedo g...
1705 Views
0 replies
1 likes
Why have we lost the ability to download individual tracks? When I first signed up for Spotify, the Android app allowed for downloading: 1. Artist - Every track you had saved by an artist2. Albums - An entire album by an artist3. Individual songs For...
Why have we lost the ability to download individual tracks? When I first signed up for Spotify, the Android app allowed for downloading: 1. Artist - Every track you had saved by an artist 2...
1938 Views
0 replies
18 likes
