Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6859 Views

0 replies

7 likes

  • 6859 Views
  • 0 replies
  • 7 likes

Superuser Contribution Can't subscribe by Paypal

There's a problem trying to purchase the premium subscription by PayPal , It opens the webview inside the app , It makes well the login and get the info back to app but the app doesn't make any change and the payment doesn't work

Newbie

There's a problem trying to purchase the premium subscription by PayPal , It opens the webview inside the app , It makes well the login and get the info back to app but the app doesn't make any chang...

Alfredo

Roadie

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Error al descargar musica

Tengo un Xperia Xa Ultra, con a Android 7.0 Al descargar musica la descarga de pausa llegando al %10 y si reinicio la aplicación, la opción de almacenamiento desaparece, al reiniciar el teléfono, se selecciona por defecto el almacenamiento interno . ...

Newbie

Tengo un Xperia Xa Ultra, con a Android 7.0  Al descargar musica la descarga de pausa llegando al %10 y si reinicio la aplicación, la opción de almacenamiento desaparece, al reiniciar el teléfo...

862 Views

0 replies

2 likes

  • 862 Views
  • 0 replies
  • 2 likes

Spotify will stop playing any song after 3 seconds

I have a problem with Spotify on my phone (Galaxy S7 Edge). The problem is, that any song I play stops playing after 3 seconds. I have cleared my cache 3 times and reinstalled the app 2 times. I even changed the 'saves' directory onto another card. I...

Newbie

I have a problem with Spotify on my phone (Galaxy S7 Edge). The problem is, that any song I play stops playing after 3 seconds. I have cleared my cache 3 times and reinstalled the app 2 times. I even...

Joe

Community Legend

696 Views

1 replies

0 likes

  • 696 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Sync local devices between multiple devices

I was wondering if it is possible to sync my local files to multiple devices?For example, if I added a playlist to download on my phone, and my tablet would automatically download the same playlist automatically.

Casual Listener

I was wondering if it is possible to sync my local files to multiple devices? For example, if I added a playlist to download on my phone, and my tablet would automatically download the same playlist...

Alfredo

Roadie

3211 Views

1 replies

0 likes

  • 3211 Views
  • 1 replies
  • 0 likes

Suggested music is all foreign language songs

I am a native English speaker, and generally listen to very few foreign language songs, but this week my release radar is filled with songs from various other languages with performers that I have never heard of.. How can I fix this and get back to n...

Newbie

I am a native English speaker, and generally listen to very few foreign language songs, but this week my release radar is filled with songs from various other languages with performers that I have ne...

520 Views

0 replies

1 likes

  • 520 Views
  • 0 replies
  • 1 likes

Can't delete Spotify Radios

So whenever I listen to a radio, it won't let me delete from my library. Ive tried going to my radio section but that doesn't solve anything, it doesn't list the radios I have in my library so I can't delete them. They don't have the little three dot...

Newbie

So whenever I listen to a radio, it won't let me delete from my library. Ive tried going to my radio section but that doesn't solve anything, it doesn't list the radios I have in my library so I can'...

230 Views

0 replies

0 likes

  • 230 Views
  • 0 replies
  • 0 likes

Conection problem with Ford sync

I'm having trouble with bluetoothh connection and ford sync. I can do the pairing and the connection appears for both, but when I play some music the connection has closed immediately. I acessed the details of the bluetooh and the item of music and m...

Casual Listener

I'm having trouble with bluetoothh connection and ford sync. I can do the pairing and the connection appears for both, but when I play some music the connection has closed immediately. I acessed the ...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Spotify connect is garbage

My tv and marantz amp both are connected to my wifi as well as my phone. Both are setup for spotify connect. SPOTIFY CONNECT DECIDES WHEN IT WANTS TO SHOW UP, THIS IS **bleep**ING BULL**bleep**. THIS IS THE 4TH TIME IT DISSAPEARS IN THE DEVICES AVAIL...

Newbie

My tv and marantz amp both are connected to my wifi as well as my phone. Both are setup for spotify connect. SPOTIFY CONNECT DECIDES WHEN IT WANTS TO SHOW UP, THIS IS **bleep**ING BULL**bleep**. THIS...

382 Views

0 replies

2 likes

  • 382 Views
  • 0 replies
  • 2 likes

Spotify Extreme, not so extreme

I can't say I'm closely following. So, did Spotify update the storage method?My downloaded 1200~ songs take only about 11gb on extreme quality. Either my phone refuses to download at that quality or they did something with the file sizes.

Regular

I can't say I'm closely following. So, did Spotify update the storage method? My downloaded 1200~ songs take only about 11gb on extreme quality. Either my phone refuses to download at that quality o...

borather1

Regular

537 Views

2 replies

0 likes

  • 537 Views
  • 2 replies
  • 0 likes

"Getting your selection..." message issue in when using Spotify in Android Auto

I noticed that when accessing certain menu items that do not contain any entries such as downloaded playlists in my case, I get the message "Getting your selection..." that never goes away until I back out. This appears to happen whenever I select a ...

Newbie

I noticed that when accessing certain menu items that do not contain any entries such as downloaded playlists in my case, I get the message "Getting your selection..." that never goes away until I ba...

894 Views

0 replies

2 likes

  • 894 Views
  • 0 replies
  • 2 likes

Spotify doesn't seem to be storing music on sd card

Hi everybody, I have a Moto G4 Plus running under Nougat. I'm not quite sure Spotify saves my offline music on my sd card (used as an external storage device). Although I tried a clean reinstall (by also deleting any remaining Spotify folder on the s...

Casual Listener

Hi everybody,   I have a Moto G4 Plus running under Nougat. I'm not quite sure Spotify saves my offline music on my sd card (used as an external storage device). Although I tried a clean reins...

Joe

Community Legend

680 Views

3 replies

0 likes

  • 680 Views
  • 3 replies
  • 0 likes

Strorage options missing

After updating, my storage options are gone. I used to be able to go into Library/settings and at the bottom choose the option to store the music on my external SD card so it wouldn't take up all the phones space. There is only a delete cache setting...

Casual Listener

After updating,  my storage options are gone.  I used to be able to go into Library/settings and at the bottom choose the option to store the music on my external SD card so it wouldn't tak...

Zeiiiiigler

Casual Listener

784 Views

3 replies

0 likes

  • 784 Views
  • 3 replies
  • 0 likes

I'm not allowed to choose my own music?

I dowloaded the app to my Huawei honor 8 lite. Not a premium member. Searched for a specific band to listen to a specific album. Hit shuffle (as there is no play-button), listened to a few minutes of commercial and got to hear one song from the album...

Casual Listener

I dowloaded the app to my Huawei honor 8 lite. Not a premium member. Searched for a specific band to listen to a specific album. Hit shuffle (as there is no play-button), listened to a few minutes of...

Beldarna

Casual Listener

760 Views

2 replies

0 likes

  • 760 Views
  • 2 replies
  • 0 likes

can't download the spotify app on my phone

Hello, I have a problem with downloading the spotify app on me phone. I'm from Russia but I live in Chile now and when I'm trying to use the Play store, I have the message "the product is nos available in your country" while all chileans have it. In ...

Newbie

Hello,   I have a problem with downloading the spotify app on me phone. I'm from Russia but I live in Chile now and when I'm trying to use the Play store, I have the message "the product is no...

205 Views

0 replies

0 likes

  • 205 Views
  • 0 replies
  • 0 likes

oiweroiewoiroioiewroieroiewroiquroiproiewqroierioewrioeroiewiooierioewroiewrioewrioewroiewrioewr

oeuroiwqeuroiewuroiewuroifkjdfkjdsahfkjdshkflhjklewoirupoewrpoewrpoewriopewiropewrioewfroifdskjfdsfgfk;djfsklfjkldfjeworewoirioewroiewrioewriojkdfhkajdslfklasfrweroiuweoireowicnmnmvcbz,bvnmcxbvkjdsfhjkdsfjkdshfowierewoiroewiroiewrewioroiewrkldsfklsdf...

Regular

oeuroiwqeuroiewuroiewuroifkjdfkjdsahfkjdshkflhjklewoirupoewrpoewrpoewriopewiropewrioewfroifdskjfdsfgfk;djfsklfjkldfjeworewoirioewroiewrioewriojkdfhkajdslfklasfrweroiuweoireowicnmnmvcbz,bvnmcxbvkjdsfh...

204 Views

0 replies

0 likes

  • 204 Views
  • 0 replies
  • 0 likes

With my new account, can I acess offline music still on my device from previous Spotify account?

I have a lot of offline Spotify music on my phone from a trial account provided by my cell phone provider. As it was cheaper to subscribe directly with Spotify, I signed up for a direct account with them and did not renew my Spotify account with my c...

Newbie

I have a lot of offline Spotify music on my phone from a trial account provided by my cell phone provider.  As it was cheaper to subscribe directly with Spotify, I signed up for a direct account...

Joe

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Spotify not opening on wileyfox swift

Hey guys, I have a wileyfox swift (the original one), and all of a sudden spotify won't open. It used to be absolutely fine, but now as soon as I click it it quits itself, as it would do if it were being updated. Wileyfox runs a custom version of and...

Newbie

Hey guys, I have a wileyfox swift (the original one), and all of a sudden spotify won't open. It used to be absolutely fine, but now as soon as I click it it quits itself, as it would do if it were b...

ReGr

Casual Listener

1033 Views

3 replies

0 likes

  • 1033 Views
  • 3 replies
  • 0 likes

Spotify always on my lock unknown always showing on my lock screen even when everything is shut down

I keep getting Spotify on my lock screen when it's not in use and I make sure the apps even close in my phone I got a Galaxy S8 it shows artist unknown song unknown and it has all the buttons to could play and pause I'm not using it is there a fix fo...

Newbie

I keep getting Spotify on my lock screen when it's not in use and I make sure the apps even close in my phone I got a Galaxy S8 it shows artist unknown song unknown and it has all the buttons to coul...

498 Views

0 replies

0 likes

  • 498 Views
  • 0 replies
  • 0 likes

Solved!! Spotify on Galaxy Note 5

I'm not sure if this is an issue with the device itself or the Spotify app. When my cell syncs to the bluetooth of my car stereo, Spotify auto loads and starts playing. I can't find a setting where I can turn that off if possible. Thnx!

Casual Listener

I'm not sure if this is an issue with the device itself or the Spotify app. When my cell syncs to the bluetooth of my car stereo, Spotify auto loads and starts playing. I can't find a setting where I...

Harlocck

Casual Listener

738 Views

1 replies

0 likes

  • 738 Views
  • 1 replies
  • 0 likes

Why are downloads happening when I'm not connected to WiFi?

I have my phone set to only download over WiFi yet sometimes I see it downloading over mobile. Why does it do that? It's taking a large chunk out of my monthly download limit, at times.

Casual Listener

I have my phone set to only download over WiFi yet sometimes I see it downloading over mobile. Why does it do that? It's taking a large chunk out of my monthly download limit, at times.

194 Views

0 replies

0 likes

  • 194 Views
  • 0 replies
  • 0 likes