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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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En mi plan familiar no tengo opción de guardar musica en la tarjeta sd

Hola, hace un par de días cambie mi cuenta premium a una cuenta familiar, y ahora no me aparece la opción de almacenamiento, que puedo hacer para solucionarlo? No puedo descargar musica si no puedo guardarla en mi tarjeta sd. Ayuda.

Newbie

Hola, hace un par de días cambie mi cuenta premium a una cuenta familiar, y ahora no me aparece la opción de almacenamiento, que puedo hacer para solucionarlo? No puedo descargar musica si no puedo g...

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Download Single Track?

Why have we lost the ability to download individual tracks? When I first signed up for Spotify, the Android app allowed for downloading: 1. Artist - Every track you had saved by an artist2. Albums - An entire album by an artist3. Individual songs For...

Regular

Why have we lost the ability to download individual tracks? When I first signed up for Spotify, the Android app allowed for downloading:   1. Artist - Every track you had saved by an artist 2...

1938 Views

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18 likes

Downloadable Tracks
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adding local files to spotify library

HiI've added some songs onto Spotify from the local files section and am finding it difficult to move it onto the "songs" library. Previously I had to create a playlist and just listen to the songs I downloaded from my local files/computer through th...

Regular

Hi I've added some songs onto Spotify from the local files section and am finding it difficult to move it onto the "songs" library.  Previously I had to create a playlist and just listen to th...

591 Views

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Memoria

Buenos días, quería borrar todo el caché que tiene la aplicación, ya que ocupa el 609 MB. Me dice que me va borrar todo lo que tengo descargado, pero no tengo ningún tema! Tengo todo en la nube de spotify, ya, que lo uso para que no me llene la memor...

Newbie

Buenos días, quería borrar todo el caché que tiene la aplicación, ya que ocupa el 609 MB. Me dice que me va borrar todo lo que tengo descargado, pero no tengo ningún tema! Tengo todo en la nube de sp...

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Notification hard to read on dark theme

Spotify's text is almost unreadable on the android notification bar when I have a dark theme on, as it is dark letters on dark background. Other apps (such as phonograph for example) show just fine and adjust themselves to the theme being dark or lig...

Newbie

Spotify's text is almost unreadable on the android notification bar when I have a dark theme on, as it is dark letters on dark background. Other apps (such as phonograph for example) show just fine a...

1165 Views

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5 likes

dark theme
Material Design
Notifications
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Playlist shows songs on desktop but not Android.

This is the playlist: https://open.spotify.com/user/emacdo02/playlist/5TyC4RJrI5P75QQGEIsU9G It's the first time this has ever happened.

Casual Listener

This is the playlist:   https://open.spotify.com/user/emacdo02/playlist/5TyC4RJrI5P75QQGEIsU9G     It's the first time this has ever happened.  

315 Views

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Desktop android playlist
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Playlist shows songs on desktop but not Android.

This is the playlist: https://open.spotify.com/user/emacdo02/playlist/5TyC4RJrI5P75QQGEIsU9G It's the first time this has ever happened.

Casual Listener

This is the playlist:   https://open.spotify.com/user/emacdo02/playlist/5TyC4RJrI5P75QQGEIsU9G     It's the first time this has ever happened.  

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Superuser Contribution Can't subscribe by Paypal

There's a problem trying to purchase the premium subscription by PayPal , It opens the webview inside the app , It makes well the login and get the info back to app but the app doesn't make any change and the payment doesn't work

Newbie

There's a problem trying to purchase the premium subscription by PayPal , It opens the webview inside the app , It makes well the login and get the info back to app but the app doesn't make any chang...

Alfredo

Roadie

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1 replies

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Error al descargar musica

Tengo un Xperia Xa Ultra, con a Android 7.0 Al descargar musica la descarga de pausa llegando al %10 y si reinicio la aplicación, la opción de almacenamiento desaparece, al reiniciar el teléfono, se selecciona por defecto el almacenamiento interno . ...

Newbie

Tengo un Xperia Xa Ultra, con a Android 7.0  Al descargar musica la descarga de pausa llegando al %10 y si reinicio la aplicación, la opción de almacenamiento desaparece, al reiniciar el teléfo...

863 Views

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2 likes

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Spotify will stop playing any song after 3 seconds

I have a problem with Spotify on my phone (Galaxy S7 Edge). The problem is, that any song I play stops playing after 3 seconds. I have cleared my cache 3 times and reinstalled the app 2 times. I even changed the 'saves' directory onto another card. I...

Newbie

I have a problem with Spotify on my phone (Galaxy S7 Edge). The problem is, that any song I play stops playing after 3 seconds. I have cleared my cache 3 times and reinstalled the app 2 times. I even...

Joe

Community Legend

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Solved!!Superuser Contribution Sync local devices between multiple devices

I was wondering if it is possible to sync my local files to multiple devices?For example, if I added a playlist to download on my phone, and my tablet would automatically download the same playlist automatically.

Casual Listener

I was wondering if it is possible to sync my local files to multiple devices? For example, if I added a playlist to download on my phone, and my tablet would automatically download the same playlist...

Alfredo

Roadie

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1 replies

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Suggested music is all foreign language songs

I am a native English speaker, and generally listen to very few foreign language songs, but this week my release radar is filled with songs from various other languages with performers that I have never heard of.. How can I fix this and get back to n...

Newbie

I am a native English speaker, and generally listen to very few foreign language songs, but this week my release radar is filled with songs from various other languages with performers that I have ne...

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1 likes

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Can't delete Spotify Radios

So whenever I listen to a radio, it won't let me delete from my library. Ive tried going to my radio section but that doesn't solve anything, it doesn't list the radios I have in my library so I can't delete them. They don't have the little three dot...

Newbie

So whenever I listen to a radio, it won't let me delete from my library. Ive tried going to my radio section but that doesn't solve anything, it doesn't list the radios I have in my library so I can'...

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Conection problem with Ford sync

I'm having trouble with bluetoothh connection and ford sync. I can do the pairing and the connection appears for both, but when I play some music the connection has closed immediately. I acessed the details of the bluetooh and the item of music and m...

Casual Listener

I'm having trouble with bluetoothh connection and ford sync. I can do the pairing and the connection appears for both, but when I play some music the connection has closed immediately. I acessed the ...

348 Views

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Spotify connect is garbage

My tv and marantz amp both are connected to my wifi as well as my phone. Both are setup for spotify connect. SPOTIFY CONNECT DECIDES WHEN IT WANTS TO SHOW UP, THIS IS **bleep**ING BULL**bleep**. THIS IS THE 4TH TIME IT DISSAPEARS IN THE DEVICES AVAIL...

Newbie

My tv and marantz amp both are connected to my wifi as well as my phone. Both are setup for spotify connect. SPOTIFY CONNECT DECIDES WHEN IT WANTS TO SHOW UP, THIS IS **bleep**ING BULL**bleep**. THIS...

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Spotify Extreme, not so extreme

I can't say I'm closely following. So, did Spotify update the storage method?My downloaded 1200~ songs take only about 11gb on extreme quality. Either my phone refuses to download at that quality or they did something with the file sizes.

Regular

I can't say I'm closely following. So, did Spotify update the storage method? My downloaded 1200~ songs take only about 11gb on extreme quality. Either my phone refuses to download at that quality o...

borather1

Regular

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2 replies

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"Getting your selection..." message issue in when using Spotify in Android Auto

I noticed that when accessing certain menu items that do not contain any entries such as downloaded playlists in my case, I get the message "Getting your selection..." that never goes away until I back out. This appears to happen whenever I select a ...

Newbie

I noticed that when accessing certain menu items that do not contain any entries such as downloaded playlists in my case, I get the message "Getting your selection..." that never goes away until I ba...

896 Views

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2 likes

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Spotify doesn't seem to be storing music on sd card

Hi everybody, I have a Moto G4 Plus running under Nougat. I'm not quite sure Spotify saves my offline music on my sd card (used as an external storage device). Although I tried a clean reinstall (by also deleting any remaining Spotify folder on the s...

Casual Listener

Hi everybody,   I have a Moto G4 Plus running under Nougat. I'm not quite sure Spotify saves my offline music on my sd card (used as an external storage device). Although I tried a clean reins...

Joe

Community Legend

683 Views

3 replies

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Strorage options missing

After updating, my storage options are gone. I used to be able to go into Library/settings and at the bottom choose the option to store the music on my external SD card so it wouldn't take up all the phones space. There is only a delete cache setting...

Casual Listener

After updating,  my storage options are gone.  I used to be able to go into Library/settings and at the bottom choose the option to store the music on my external SD card so it wouldn't tak...

Zeiiiiigler

Casual Listener

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3 replies

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I'm not allowed to choose my own music?

I dowloaded the app to my Huawei honor 8 lite. Not a premium member. Searched for a specific band to listen to a specific album. Hit shuffle (as there is no play-button), listened to a few minutes of commercial and got to hear one song from the album...

Casual Listener

I dowloaded the app to my Huawei honor 8 lite. Not a premium member. Searched for a specific band to listen to a specific album. Hit shuffle (as there is no play-button), listened to a few minutes of...

Beldarna

Casual Listener

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2 replies

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