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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118299 Views

27 replies

4 likes

  • 118299 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238332 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238332 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599200 Views

79 replies

3 likes

  • 599200 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491801 Views

581 replies

42 likes

Account
Free
  • 491801 Views
  • 581 replies
  • 42 likes

[SOLUTION] Spotify wont download songs on Android, read "downloading 0 out of 0 (0% complete)

I was having an issue downloading music on Spotify on my Galaxy S7. Most of my music had downloaded to my phone, but I starated downloading some random playlists to check out some new music and it froze in the middle of one of them and in my pull dow...

Newbie

I was having an issue downloading music on Spotify on my Galaxy S7. Most of my music had downloaded to my phone, but I starated downloading some random playlists to check out some new music and it fr...

Dazza4

Newbie

24503 Views

4 replies

12 likes

Android
Galaxy S7 Edge
Songs won't download
won't download
  • 24503 Views
  • 4 replies
  • 12 likes

Neverending song

Every time i listen to (Sittin'On) The Dock Of The Bay - Otis Redding it stays frozen in the last seconds. Closing and reopening the application doesn't improve. I hope that you solve this problem.

Newbie

Every time i listen to (Sittin'On) The Dock Of The Bay - Otis Redding it stays frozen in the last seconds. Closing and reopening the application doesn't improve. I hope that you solve this problem.

SimplyNetwork

Regular

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Unable to use Bluetooth controls

I'm not sure what changed but my Spotify no longer works with most Bluetooth controls. I am unable to pause/play music with my jaybird x2 or my Asus zenwatch 3. Any advice would be appreciated.

Newbie

I'm not sure what changed but my Spotify no longer works with most Bluetooth controls. I am unable to pause/play music with my jaybird x2 or my Asus zenwatch 3. Any advice would be appreciated.

t3brown

Newbie

768 Views

2 replies

1 likes

  • 768 Views
  • 2 replies
  • 1 likes

Solved!! Ad Glitch

An ad attempted to start playing, however it froze and there's no way to get out of it. I can hit the play button, but the only thing that moves is the time bar thing at the bottom, no sound or picture. Once it gets to the 'end' of the ad, it just st...

Casual Listener

An ad attempted to start playing, however it froze and there's no way to get out of it. I can hit the play button, but the only thing that moves is the time bar thing at the bottom, no sound or pictu...

Ash419

Casual Listener

13768 Views

5 replies

0 likes

  • 13768 Views
  • 5 replies
  • 0 likes

Store playlist on my sd card

Hi everyone, I have a problem, I can't store my play list (4gb) on my sd card because I don't have the option to choose the folder on the spotty settings on my Huawei p9 lite (android). I don't want my playlist store on my internal storage, please he...

Regular

Hi everyone, I have a problem, I can't store my play list (4gb) on my sd card because I don't have the option to choose the folder on the spotty settings on my Huawei p9 lite (android).   I do...

Angelous0204

Regular

1704 Views

7 replies

0 likes

  • 1704 Views
  • 7 replies
  • 0 likes

saving music on SD Card

I've recently bought a new SD Card because I was running out of space in my phone. since I've a lot of music on my account I decided to move it to the external storage so I could free some space in the internal one. but since I've moved the songs, th...

Newbie

I've recently bought a new SD Card because I was running out of space in my phone. since I've a lot of music on my account I decided to move it to the external storage so I could free some space in t...

514 Views

0 replies

0 likes

sd card
storage
  • 514 Views
  • 0 replies
  • 0 likes

Storage issues

Hi, I've an Huawei P9 Lite and I can't move my offline downloads on the SD card. Otherwise on an Huawei P10 Lite i can do it. My question is: why? Why in my phone I can't move it and in a new phone I can do it? Hope that anybody can help me because I...

Newbie

Hi, I've an Huawei P9 Lite and I can't move my offline downloads on the SD card. Otherwise on an Huawei P10 Lite i can do it. My question is: why? Why in my phone I can't move it and in a new phone I...

489 Views

0 replies

0 likes

  • 489 Views
  • 0 replies
  • 0 likes

Carpeta de Descarga

Antes me permitia configurar donde almacenar mi descarga. Por inconvenientes con mi equipo, lo reinicie a modo de fabrica y cuando volvi a instalar la aplicacion la opcion ya no figura. Ya no se puede elegir donde descargar?

Newbie

Antes me permitia configurar donde almacenar mi descarga. Por inconvenientes con mi equipo, lo reinicie a modo de fabrica y cuando volvi a instalar la aplicacion la opcion ya no figura. Ya no se pued...

user-removed

Not applicable

1612 Views

1 replies

0 likes

  • 1612 Views
  • 1 replies
  • 0 likes

Google Assistant keeps asking me to sign in with the same account, even though I have. What gives?

I activate Google assistant and ask it to play a song on Spotify. It says okay, playing song X by Band on Spotify. Then it asks me to sign into Spotify with the same account as Google Assistant. I sign into Spotify with my email that I use on Google,...

Newbie

I activate Google assistant and ask it to play a song on Spotify. It says okay, playing song X by Band on Spotify. Then it asks me to sign into Spotify with the same account as Google Assistant. I si...

1347 Views

0 replies

0 likes

  • 1347 Views
  • 0 replies
  • 0 likes

My premium account doesnt work, but they keep removing the money of my bank monthly.

My premium account suddenly doesnt work, but they monthly keep removing 10 euro of my bank. I hope this can be fixed, otherwise i would gladly filled a complain.

Newbie

My premium account suddenly doesnt work, but they monthly keep removing 10 euro of my bank. I hope this can be fixed, otherwise i would gladly filled a complain.

Joe

Community Legend

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Google Assistant integration with Spotify

I just got my new Samsung Galaxy S8 Plus. Wondering if anybody else is having an issue with Google Assistant integration with Spotify. When I tell Google Assistant to play a song it's sometimes open Spotify but it never plays the song. Hope someone c...

Newbie

I just got my new Samsung Galaxy S8 Plus. Wondering if anybody else is having an issue with Google Assistant integration with Spotify. When I tell Google Assistant to play a song it's sometimes open ...

Joe

Community Legend

722 Views

1 replies

1 likes

  • 722 Views
  • 1 replies
  • 1 likes

Won't skip tracks on Android Auto

Since yesterday Android Auto has a different set of buttons when in the player view, and will only play about 5 or 6 songs before not allowing you to skip any more tracks.

Newbie

Since yesterday Android Auto has a different set of buttons when in the player view, and will only play about 5 or 6 songs before not allowing you to skip any more tracks.

1066 Views

0 replies

0 likes

  • 1066 Views
  • 0 replies
  • 0 likes

BUG-ANDROID Incorrect storage report causing full internal memory

Spotify app is set to download all files to external SD card *and does so correctly as seen in external SD storage space Android UI still reporting that internal memory space being taken up by Spotify files (the same files that are actually being sto...

Visitor

Spotify app is set to download all files to external SD card *and does so correctly as seen in external SD storage space   Android UI still reporting that internal memory space being taken up ...

1719 Views

0 replies

3 likes

  • 1719 Views
  • 0 replies
  • 3 likes

Spotify app looses the ability to connect to internet

Hi, I'm having trouble with Spotify app. Happened twice already in last 10 days or so. I'm listening to some music, when it stops playing and says I'm offline and it simply ignores the fact the internet runs on my phone with no problem at all. I can ...

Newbie

Hi, I'm having trouble with Spotify app. Happened twice already in last 10 days or so. I'm listening to some music, when it stops playing and says I'm offline and it simply ignores the fact the inter...

NgWengHim99

Newbie

943 Views

1 replies

1 likes

  • 943 Views
  • 1 replies
  • 1 likes

Play on demand

Hi im a free spotify user who uses andriod who got it a few days ago but what im worried is the "play on demand"free.I can play any song on the playlist and can fast forward or rewind it but I still gets ads and uses my data.will i be charge for usin...

Visitor

Hi im a free spotify user who uses andriod who got it a few days ago but what im worried is the "play on demand"free.I can play any song on the playlist and can fast forward or rewind it but I still ...

993 Views

0 replies

0 likes

  • 993 Views
  • 0 replies
  • 0 likes

Spotify Update: Offline Playlists gone

Samsung S7 + Android 7.0:Everytime Spotify makes is updated, it changes the storage back to phone storage. Due to that no playlist is offline anymore, because it doesn't seem to recognise it's files on the sd card. And I have to download every playli...

Newbie

Samsung S7 + Android 7.0: Everytime Spotify makes is updated, it changes the storage back to phone storage. Due to that no playlist is offline anymore, because it doesn't seem to recognise it's file...

elfranchu

Casual Listener

1073 Views

2 replies

0 likes

  • 1073 Views
  • 2 replies
  • 0 likes

Downloaded music is not available offline

For some reason when I try and play music that is supposed to have downloaded, it is not available offline. It should play music stored on the SD card.. but it has not been the case for me. Anyone know why? Also, how do I separate interaction between...

Casual Listener

For some reason when I try and play music that is supposed to have downloaded, it is not available offline. It should play music stored on the SD card.. but it has not been the case for me. Anyone kn...

elfranchu

Casual Listener

1208 Views

2 replies

0 likes

  • 1208 Views
  • 2 replies
  • 0 likes

Downloaded songs have been deleted continually by spotify

I've been continuously downloading my songs on my premium account but recently my songs have been deleted twice in a week and I have to download them over and over again, it's like 5 gigas at a time, I'm downloading them in my sd card, in past the pr...

Casual Listener

I've been continuously downloading my songs on my premium account but recently my songs have been deleted twice in a week and I have to download them over and over again, it's like 5 gigas at a time,...

muratunver99

Casual Listener

925 Views

2 replies

2 likes

  • 925 Views
  • 2 replies
  • 2 likes

Spotify on Android Auto hangs on listing albums

Hallo,since the last update to Spotify, the Spotify album list in Android Auto doesn't load anymore but hangs with the spinning "wait" circle. I waited for more than 10 minutes, but nothing showed up. Album list in the normal Spotify app works as usu...

Casual Listener

Hallo, since the last update to Spotify, the Spotify album list in Android Auto doesn't load anymore but hangs with the spinning "wait" circle. I waited for more than 10 minutes, but nothing showed ...

Frank79

Casual Listener

2246 Views

7 replies

11 likes

  • 2246 Views
  • 7 replies
  • 11 likes

Downloading isn't working

For some reason I can no longer download to listen offline. My bf can so I know it's not our Internet or account. I don't think I've exceeded the number of songs I'm allowed. I'd like to know how I can check this. I've tried deleting songs and still ...

Casual Listener

For  some reason I can no longer download to listen offline. My bf can so I know it's not our Internet or account. I don't think I've exceeded the number of songs I'm allowed. I'd like to know h...

TheBrickSlayer

Roadie

1021 Views

1 replies

1 likes

  • 1021 Views
  • 1 replies
  • 1 likes