Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Lucien_
  • Visitor
  • 14662 Views
  • 54 replies
  • 17 likes
  • 14662 Views
  • 54 replies
  • 17 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 864544 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 864544 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 23306 Views
  • 3 replies
  • 0 likes
  • 23306 Views
  • 3 replies
  • 0 likes

Sending to sonos device, which does the streaming

HelloIf I use the option to play through my sonos speakers from the Spotify app, does it still stream from my phone to sonos, or does Sonos take over and do the streaming? I'm asking because I'd like to know if I set my streaming quality on my phone ...

  • Newbie
  • Hello If I use the option to play through my sonos speakers from the Spotify app, does it still stream from my phone to sonos, or does Sonos take over and do the streaming?   I'm asking becau...
  • Joe
  • Community Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Why does my phone show more songs in my playlist than my PC

I was looking at my playlist and I noticed that my phone said it contains 1000 songs. On my PC (Windows 10), however, it claims to contain only 991 songs. Both of these are reasonable numbers but where did those extra 9 songs come from/go? I don't kn...

  • Newbie
  • I was looking at my playlist and I noticed that my phone said it contains 1000 songs. On my PC (Windows 10), however, it claims to contain only 991 songs. Both of these are reasonable numbers but whe...
  • 250 Views
  • 0 replies
  • 0 likes
  • 250 Views
  • 0 replies
  • 0 likes

Solved!! Samsung A5 not compatible for app download

I am on premium and wanted to download the spotify app on my new phone. SAMSUNG A5. I tried it via play store. It shows app is not compatible with my device.

  • Casual Listener
  • I am on premium and wanted to download the spotify app on my new phone. SAMSUNG A5. I tried it via play store. It shows app is not compatible with my device.
  • HannaTD
  • Newbie
  • 7486 Views
  • 8 replies
  • 0 likes
  • 7486 Views
  • 8 replies
  • 0 likes

$8OO>>274>9543 American airlines phone number= AAXL

8OO>>274>9543 American airlines phone number forreservations flight booking US Dial American Airlines Reservation Phone Number! Booking a flight in American Airlines is really easy American phone-number US for flight booking @50% off-$150 discount@@@...

  • Regular
  • 8OO>>274>9543 American airlines phone number   for reservations flight booking US Dial American Airlines Reservation Phone Number! Booking a flight in American Airlines is really...
  • 269 Views
  • 0 replies
  • 0 likes
  • airlines
  • 269 Views
  • 0 replies
  • 0 likes

American Airlines Phone Number® (8OO) 274-9543=CallAirlinesAmerican

American Airlines Phone Number®(8OO) 274-9543=CallAirlines (American + Reservations71)(Booking7+AA) phone number for Cheap Flights Tickets booking (American + Reservations71 +Phone +Number) American airlines contact phone number usAmerican airlines c...

  • Regular
  • American Airlines Phone Number®(8OO) 274-9543=CallAirlines (American + Reservations71)(Booking7+AA) phone number for  Cheap Flights Tickets booking (American + Reservations71 +Phone +N...
  • 157 Views
  • 0 replies
  • 0 likes
  • 157 Views
  • 0 replies
  • 0 likes

Save playlist cover with code for sharing

Hi all, I would love to save the playlist cover with the spotify code in the bottom for sharing to instagram or other, is there a way to do that? I read some websites suggesting to click on the image cover and it appears a save button but in none of ...

  • Newbie
  • Hi all,   I would love to save the playlist cover with the spotify code in the bottom for sharing to instagram or other, is there a way to do that? I read some websites suggesting to click on ...
  • 294 Views
  • 0 replies
  • 0 likes
  • 294 Views
  • 0 replies
  • 0 likes

Songs

I can't play any song in spotify. Mohd WaseemEmail id: waseemm639@gmail.com

  • Newbie
  • I can't play any song in spotify.  Mohd Waseem Email id: waseemm639@gmail.com
  • 139 Views
  • 0 replies
  • 0 likes
  • 139 Views
  • 0 replies
  • 0 likes

Solved!! Radio based on ALL my music?

Is there a way to start a station based on all your music tastes, i.e. based on everything Spotify knows about what you like? So you can just hit 'Play' and get an endless stream of tracks you'll (hopefully) like. I don't mean just a playlist of trac...

  • Roadie
  • Is there a way to start a station based on all your music tastes, i.e. based on everything Spotify knows about what you like? So you can just hit 'Play' and get an endless stream of tracks you'll (ho...
  • rlowe
  • Regular
  • 8984 Views
  • 5 replies
  • 0 likes
  • 8984 Views
  • 5 replies
  • 0 likes

Why does Spotify speed up playback?

Music recorded at 85 bpm, should not be played back at any other speed. I have noticed that Spotify's playback speed is faster than the originals in ever single case so far, regardless of whether I use Bluetooth or wired connections. Altering art is ...

  • Casual Listener
  • Music recorded at 85 bpm, should not be played back at any other speed. I have noticed that Spotify's playback speed is faster than the originals in ever single case so far, regardless of whether I u...
  • zarcothellis
  • Newbie
  • 820 Views
  • 1 replies
  • 1 likes
  • 820 Views
  • 1 replies
  • 1 likes

Bluetooth devices issue. Spotify 'jumping' music tracks when selecting songs.

Hey, So I've recently replaced my Samsung s5 with a very well kept Oneplus 1. When using Spotify with my Mpow Cheetah bluetooth headphones or anyone Bluetooth speakers or headphones, I select a track or tap the timeline to go to a different part of t...

  • Casual Listener
  • Hey,   So I've recently replaced my Samsung s5 with a very well kept Oneplus 1.    When using Spotify with my Mpow Cheetah bluetooth headphones or anyone Bluetooth speakers or head...
  • 267 Views
  • 0 replies
  • 0 likes
  • 267 Views
  • 0 replies
  • 0 likes

Não consigo ouvir minhas músicas baixadas

Baixei algumas playlist e também criei algumas. Todas as minhas playlist eu baixei no celular para ouvir offline e depois que eu escutei música compartilhada com o computador, não tenho mais as músicas offline disponíveis no Spotify do meu celular. M...

  • Newbie
  • Baixei algumas playlist e também criei algumas. Todas as minhas playlist eu baixei no celular para ouvir offline e depois que eu escutei música compartilhada com o computador, não tenho mais as músic...
  • 1457 Views
  • 0 replies
  • 3 likes
  • 1457 Views
  • 0 replies
  • 3 likes

Why isn't my locally downloaded music not showing up in my "SONGS"

So I managed to download songs from my computer on to my phone. However, even though I managed to download the playlist offline on my phone, I can't seem to find the music in my "Songs" section, where all my offline music is.Thanks.

  • Newbie
  • So I managed to download songs from my computer on to my phone. However, even though I managed to download the playlist offline on my phone, I can't seem to find the music in my "Songs" section, wher...
  • Joe
  • Community Legend
  • 367 Views
  • 1 replies
  • 1 likes
  • 367 Views
  • 1 replies
  • 1 likes

Can't find discover weekly

Hey community, I recently switched my account to from premium to premium for family. Unfortunately, something happened when I signed back in... My discover weekly no longer shows up on the home or browse tabs. I have to go to playlists and search for...

  • Newbie
  • Hey community,         I recently switched my account to from premium to premium for family. Unfortunately, something happened when I signed back in... My discover weekly n...
  • 205 Views
  • 0 replies
  • 0 likes
  • 205 Views
  • 0 replies
  • 0 likes

Spotify ignores track numbers - fails to download local files properly

Hi! I have audio books as local files on the format "Artist - Title - CD # - track #". All works well on desktop when I add the files to a playlist, but when I download the list to mobile I get the first track of each CD repeated. The last part of th...

  • Casual Listener
  • Hi!   I have audio books as local files on the format "Artist - Title - CD # - track #". All works well on desktop when I add the files to a playlist, but when I download the list to mobi...
  • C3rb
  • Casual Listener
  • 472 Views
  • 2 replies
  • 1 likes
  • 472 Views
  • 2 replies
  • 1 likes

Spotify is not an option in the Android auto Phone app

I have had spotify for a while now. I then got the android auto app on my phone. The AA app does not show the option for android auto app. It does show me the google play music and Tunein radio app, but not spotify. However, Spotify songs will keep s...

  • Newbie
  • I have had spotify for a  while now. I then got the android auto app on my phone.  The AA app does not show the option for android auto app. It does show me the google play music and Tunei...
  • 346 Views
  • 0 replies
  • 0 likes
  • 346 Views
  • 0 replies
  • 0 likes

Headset (wired) button skip song issue

I have a Nokia 6 with the latest Nougat build. Every time, when my phone is locked and I want to skip a song (double-tap), it skips 2 songs (!). And also, if I want to go to the previous song (three-taps), it skips 2 songs again (same as the 2 tap ca...

  • Newbie
  • I have a Nokia 6 with the latest Nougat build. Every time, when my phone is locked and I want to skip a song (double-tap), it skips 2 songs (!). And also, if I want to go to the previous song (three-...
  • 574 Views
  • 0 replies
  • 0 likes
  • 574 Views
  • 0 replies
  • 0 likes

New Phone s8

I just got a new phone and have a premium account but when i logged in none of my music is showing up. And is is asking for me to go premium? How can i get my music back

  • Casual Listener
  • I just got a new phone and have a premium account but when i logged in none of my music is showing up. And is is asking for me to go premium? How can i get my music back
  • Joe
  • Community Legend
  • 286 Views
  • 3 replies
  • 0 likes
  • 286 Views
  • 3 replies
  • 0 likes

Bluetooth and spotify

About a month ago, I noticed that the album and artist info do not appear on the screen in my car while using bluetooth. The song title will show but where the album and artist info are, it says "No Info". Has anyone else experienced this issue or am...

  • Casual Listener
  • About a month ago, I noticed that the album and artist info do not appear on the screen in my car while using bluetooth. The song title will show but where the album and artist info are, it says "No ...
  • coco_chow
  • Casual Listener
  • 286 Views
  • 2 replies
  • 0 likes
  • 286 Views
  • 2 replies
  • 0 likes

Notification controls disappear occasionally

The notification controls that pop up when you play music on the app occasionally disappear when I pause a song. This doesn't happen every time but every 2 or 3. When it does it's annoying because I have to stop whatever I'm doing and go back into th...

  • Visitor
  • The notification controls that pop up when you play music on the app occasionally disappear when I pause a song. This doesn't happen every time but every 2 or 3. When it does it's annoying because I ...
  • KiwiKeeper
  • Newbie
  • 685 Views
  • 1 replies
  • 3 likes
  • 685 Views
  • 1 replies
  • 3 likes

Google Assistant Integration

Has Google assistant been fully integrated yet? I picked up a Note 8 and when using Google assistant to play an album it ignores the album part of the order. For instance with Siri or Google play music using assistant if I say "play album concrete an...

  • Visitor
  • Has Google assistant been fully integrated yet?  I picked up a Note 8 and when using Google assistant to play an album it ignores the album part of the order.    For instance with Si...
  • Sl33py
  • Regular
  • 3608 Views
  • 6 replies
  • 0 likes
  • 3608 Views
  • 6 replies
  • 0 likes