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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

209909 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 209909 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

559776 Views

78 replies

3 likes

  • 559776 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462388 Views

575 replies

39 likes

Account
Free
  • 462388 Views
  • 575 replies
  • 39 likes

Huawei mediapad t3 7-inch

I recently bought a 7-inch Huawei mediapad t3 tablet. I downloaded the app from the store, but it works like my device was a smartphone and not a tablet. How can I solve the problem? Thank you

Newbie

I recently bought a 7-inch Huawei mediapad t3 tablet. I downloaded the app from the store, but it works like my device was a smartphone and not a tablet. How can I solve the problem? Thank you

1036 Views

0 replies

1 likes

  • 1036 Views
  • 0 replies
  • 1 likes

Off line Playlists gone after phone turnoff

Hi, i have a motorola G3, i dont turn the phone off often only if it starts playing up, but if i do i have to download offline playlists again every time after switching it off, very annoying.should i have to do this ?

Casual Listener

Hi, i have a motorola G3, i dont turn the phone off often only if it starts playing  up, but if i do i have to download offline playlists again every time after switching it off, very annoying. ...

485 Views

0 replies

0 likes

  • 485 Views
  • 0 replies
  • 0 likes

Solved!! Repeat one disables itself

Hi, Repeat one functionality disables itself after I change the song. It works fine for one song, but does not persist for the next song. For example, when I turn it on while listening to song X, song X keeps repeating, which is fine. But then, if I ...

Casual Listener

Hi,   Repeat one functionality disables itself after I change the song. It works fine for one song, but does not persist for the next song. For example, when I turn it on while listening to so...

midsummerish

Newbie

18342 Views

14 replies

6 likes

Repeat one
  • 18342 Views
  • 14 replies
  • 6 likes

How to listen to the original albums?

Remixes and the 'reimagined' albums are all very well but what if you want to listen to the origanal, in its origanal order not 'shuffle play' ?

Regular

Remixes and the 'reimagined'  albums are all very well but what if you want to listen to the origanal, in its origanal order not 'shuffle play' ? 

722 Views

0 replies

1 likes

  • 722 Views
  • 0 replies
  • 1 likes

Devices not visible from Android

The Android phone is visible as a device from my desktop clients but the desktop clients are not visible on the phone unless I start listening to music on one of them. Then I can see the client and control it from the phone. But I can't initiate play...

Roadie

The Android phone is visible as a device from my desktop clients but the desktop clients are not visible on the phone unless I start listening to music on one of them. Then I can see the client ...

631 Views

0 replies

0 likes

devices missing
  • 631 Views
  • 0 replies
  • 0 likes

Opção de armazenamento no SD Card sumiu

Boa noite pessoal.Tenho spotify premium family, e percebi que o app não está mais armazenando no cartão SD como antes da atualização.Fui até Biblioteca>Configurar e lá não aparece NENHUMA opção para trocar o local do Armazenamento de playlists.Alguma...

Newbie

Boa noite pessoal. Tenho spotify premium family, e percebi que o app não está mais armazenando no cartão SD como antes da atualização. Fui até Biblioteca>Configurar e lá não aparece NENHUMA ...

Jhfdc_08

Newbie

23480 Views

16 replies

15 likes

  • 23480 Views
  • 16 replies
  • 15 likes

Spotify premium always showing offline even with WiFi connection

I recently upgraded my phone to a Samsung galaxy s8+ and ever since I installed Spotify it shows as offline even when I have a WiFi connection. I tried restarting my phone, deleting and reinstalling the Spotify app and neither have worked. I also con...

Newbie

I recently upgraded my phone to a Samsung galaxy s8+ and ever since I installed Spotify it shows as offline even when I have a WiFi connection. I tried restarting my phone, deleting and reinstalling ...

diegomatallanae

Casual Listener

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
  • 0 likes

Volume reduces after a second of playback

When I play a track on Spotify, within a second of playback, the volume reduces from a clear, loud, crisp sound to a quieter, muffled, dull sound. This happens on any track I select and it also happen when playback occurs through my device speakers, ...

Casual Listener

When I play a track on Spotify, within a second of playback, the volume reduces from a clear, loud, crisp sound to a quieter, muffled, dull sound. This happens on any track I select and it also happe...

diegomatallanae

Casual Listener

3714 Views

3 replies

4 likes

  • 3714 Views
  • 3 replies
  • 4 likes

Songs repeat every time I shuffle

I recently moved from premium to free. I loved the shuffle on premium...but since I moved to free I've heard the same half a dozen songs at least every time I shuffle in my main playlist. It's not repeating everything, but I can guarantee that Peter ...

Casual Listener

I recently moved from premium to free. I loved the shuffle on premium...but since I moved to free I've heard the same half a dozen songs at least every time I shuffle in my main playlist. It's not re...

Kjkuhle-us

Casual Listener

2488 Views

5 replies

5 likes

  • 2488 Views
  • 5 replies
  • 5 likes

Mercedes C-Class (W205) - Track Info does not sync with phone (Redmi Note 4)

I have the above-mentioned problem. The music is streamed to the car audio via bluetooth. But, the track info does not display on the car display screen. It will only work when I restart the phone every time. I couldn't figure what caused the problem...

Newbie

I have the above-mentioned problem. The music is streamed to the car audio via bluetooth. But, the track info does not display on the car display screen. It will only work when I restart the phone ev...

1698 Views

0 replies

1 likes

display
Mercedes
  • 1698 Views
  • 0 replies
  • 1 likes

Play Queue has Disappeared

The icon for the play queue has disappeared from Spotify on my Motorola Moto G4 Plus. I have uninstalled and reinstalled the app, to no avail. Can anyone suggest how I can restore the play queue icon?

Casual Listener

The icon for the play queue has disappeared from Spotify on my Motorola Moto G4 Plus. I have uninstalled and reinstalled the app, to no avail. Can anyone suggest how I can restore the play queue icon?

658 Views

0 replies

0 likes

Play queue
  • 658 Views
  • 0 replies
  • 0 likes

Spotify on Android closes after a second on Xperia XZ1

I´m using the Android app of Spotify on my new phone Xperia XZ1.Since the latest upgrade the app open and in one second it closesSpotify is still running if I view all running apps. I have tried:- Delete data- Clear cache - Uninstall app - Spotify is...

Visitor

I´m using the Android app of Spotify on my new phone Xperia XZ1. Since the latest upgrade the app open and in one second it closes Spotify is still running if I view all running apps.   ...

PeterSweden

Newbie

3265 Views

9 replies

2 likes

  • 3265 Views
  • 9 replies
  • 2 likes

Cannot LOG OUT of Last FM. Wrong username or password error

Months ago I stupidly enabled 'Scrobble to Last.FM'. I entered my username and password for Last FM very carefully. It was accepted. two days later I decided NOT to scrobble. I went to the Spotify page on my phone (Android) and toggled OFF scrobbling...

Regular

Months ago I stupidly enabled 'Scrobble to Last.FM'. I entered my username and password for Last FM very carefully. It was accepted. two days later I decided NOT to scrobble. I went to the Spotify pa...

Menti

Newbie

3388 Views

6 replies

1 likes

last.fm
Switch
  • 3388 Views
  • 6 replies
  • 1 likes

'Click' ads on Spotify free

Perhaps this has been posted somewhere, but I keep running into click ads on the Free Android app. Super annoying because music stops and forces me to click to a website. I'm fine with the radio ads, that don't force stoppage. I've tried full reinsta...

Newbie

Perhaps this has been posted somewhere, but I keep running into click ads on the Free Android app. Super annoying because music stops and forces me to click to a website. I'm fine with the radio ads,...

441 Views

0 replies

0 likes

  • 441 Views
  • 0 replies
  • 0 likes

Superuser Contribution App not working correctly on Samsung Galaxy S8

So I've been using the app fine, up until I was trying to follow a friend. She mentioned the ability to follow other users and there was no option on the app for that. A friend that has a different Android phone showed me what the Spotify app looked ...

Visitor

So I've been using the app fine, up until I was trying to follow a friend. She mentioned the ability to follow other users and there was no option on the app for that. A friend that has a different A...

user-removed

Not applicable

4611 Views

11 replies

0 likes

  • 4611 Views
  • 11 replies
  • 0 likes

Downloaded songs not showing.

I have a couple of playlists that I have downloaded all the songs, about 1700 songs in total. I am often out of coverage, so need these downloads. Today when I went into the downloaded playlist, the songs were in the playlist however instead of havin...

Newbie

I have a couple of playlists that I have downloaded all the songs, about 1700 songs in total. I am often out of coverage, so need these downloads.   Today when I went into the downloaded playl...

TheMonarch86

Casual Listener

15678 Views

10 replies

9 likes

  • 15678 Views
  • 10 replies
  • 9 likes

Se cierra

Hace tres días que cuando intento abrir spotify se me cierra inesperadamente a los 2 segundos desde mi s5 y no lo puedo usar. Tengo el servicio pago y no me esta sirviendo... ya intente desinstalaandolo y volviéndolo a instalar...reiniciando el celul...

Newbie

Hace tres días que cuando intento abrir spotify se me cierra inesperadamente a los 2 segundos desde mi s5 y no lo puedo usar. Tengo el servicio pago y no me esta sirviendo... ya intente desinstalaand...

Davisil04

Newbie

7330 Views

10 replies

18 likes

  • 7330 Views
  • 10 replies
  • 18 likes

Deleting music

How do I delete all me music at once I want to start fresh 

Newbie

How do I delete all me music at once I want to start fresh  

user-removed

Not applicable

638 Views

1 replies

0 likes

  • 638 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cracking noise on all music. Galaxy S5

Hello, i hear cracking noise, specially whith a sound of drums in all music. This don't happen with other music player in my phone. I have a Samsung Galaxy S5.Please help.

Casual Listener

Hello, i hear cracking noise, specially whith a sound of drums in all music. This don't happen with other music player in my phone. I have a Samsung Galaxy S5. Please help.

Catoo

Newbie

681 Views

2 replies

0 likes

  • 681 Views
  • 2 replies
  • 0 likes

View queue on Artist Radio

Am I mis-remembering? I'm sure I used to be able to view a list of next tracks to be played, while listening to Artist Radio, but now I can't.If I tap the up-arrow to the left of the simle playback controls, I can see a large image of the cover art f...

Music Fan

Am I mis-remembering? I'm sure I used to be able to view a list of next tracks to be played, while listening to Artist Radio, but now I can't. If I tap the up-arrow to the left of the simle playback...

Andy_P

Music Fan

1224 Views

2 replies

1 likes

  • 1224 Views
  • 2 replies
  • 1 likes