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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118299 Views

27 replies

4 likes

  • 118299 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238329 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238329 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599200 Views

79 replies

3 likes

  • 599200 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491802 Views

581 replies

42 likes

Account
Free
  • 491802 Views
  • 581 replies
  • 42 likes

Solved!! Spotify not downloading

Solved! See solution below: Today, for no apparent reason Spotify decided to stop downloading songs. It says it is downloading but stays at 0% completed. I've cleared the cache, reinstalled the app and I have 18GB of room so I can't see why it's not ...

Casual Listener

Solved! See solution below:   Today, for no apparent reason Spotify decided to stop downloading songs. It says it is downloading but stays at 0% completed. I've cleared the cache, reinstalled ...

Robertjltaylor

Casual Listener

21047 Views

1 replies

0 likes

downloading
Google Pixel
  • 21047 Views
  • 1 replies
  • 0 likes

Sudden spike of Data usage in one day (~6Gb)

Hi community, I've been activiely using spotify almost every day, with extreme stream quality set. i rarely download albums and i always make sure it never downloads on mobile data. Each month i use around 5-6gbs of data from streaming. yesterday spo...

Newbie

Hi community,   I've been activiely using spotify almost every day, with extreme stream quality set. i rarely download albums and i always make sure it never downloads on mobile data. Each mon...

998 Views

0 replies

2 likes

  • 998 Views
  • 0 replies
  • 2 likes

Superuser Contribution Problems in the audio with any song. Crunching and distortion at any volume level

Hi guys. I have problems with the audio of the songs I listen to. Since the last update 8.4.18.743 armV7, every time I play a song after a few seconds at any sound level, there will be noises such as crunches and distortion in the audio. My headphone...

Casual Listener

Hi guys. I have problems with the audio of the songs I listen to. Since the last update 8.4.18.743 armV7, every time I play a song after a few seconds at any sound level, there will be noises such as...

Mirc

Casual Listener

6399 Views

8 replies

3 likes

  • 6399 Views
  • 8 replies
  • 3 likes

Spotify is completely killing my battery

I've been a Spotify subscriber for a few weeks and got the app for my phone. Ever since, my battery performance is horrible and I can no longer make it through the day without charging. When I look at the stats, Spotify is consuming far more battery ...

Newbie

I've been a Spotify subscriber for a few weeks and got the app for my phone. Ever since, my battery performance is horrible and I can no longer make it through the day without charging. When I look a...

8Soks

Newbie

1069 Views

1 replies

0 likes

  • 1069 Views
  • 1 replies
  • 0 likes

Music starts, briefly stops, then plays again

At the start of every song when I skip track, the song will play for half a second, stop for a second then continue playing as normal, I can deal with this but it is extremely irritating.

Newbie

At the start of every song when I skip track, the song will play for half a second, stop for a second then continue playing as normal, I can deal with this but it is extremely irritating.

madatyou

Casual Listener

1270 Views

3 replies

0 likes

  • 1270 Views
  • 3 replies
  • 0 likes

Modify download time feature

Hi, It would be really great if we could modify the time our downloads sync if on wifi/cellular. I would much rather have my downloads updates at midnight while I'm sleeping instead of the middle of the day. I don't see the feature to download at a c...

Casual Listener

Hi,   It would be really great if we could modify the time our downloads sync if on wifi/cellular. I would much rather have my downloads updates at midnight while I'm sleeping instead of the m...

856 Views

0 replies

3 likes

  • 856 Views
  • 0 replies
  • 3 likes

Spotify doesn't work on mobile

Hello,I moved from Italy (where I was already using Spotify both on mobile and my computer) to Taiwan. After two weeks here, I went on Spotify's website to and changed the country to Taiwan so that I could continue using it with my free account. The ...

Newbie

Hello, I moved from Italy (where I was already using Spotify both on mobile and my computer) to Taiwan. After two weeks here, I went on Spotify's website to and changed the country to Taiwan so that...

shaf-4

Roadie

2085 Views

3 replies

0 likes

  • 2085 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlists are not playing the songs in them

Hello, this morning I started listening to music as i regularly do. However, when i tried to shuffle play my playlist, not a single song in it actually played, and the song that started playing isn't in the playlist and generally a different song fro...

Regular

Hello, this morning I started listening to music as i regularly do. However, when i tried to shuffle play my playlist, not a single song in it actually played, and the song that started playing isn't...

Eganmayurphymay

Newbie

21855 Views

11 replies

0 likes

  • 21855 Views
  • 11 replies
  • 0 likes

Solved!! Default shuffle off

I play mainly classical music so want shuffle always turned off. How do I make shuffle off the default in my Premium Andriod account? Any advice please?

Regular

I play mainly classical music so want shuffle always turned off.   How do I make shuffle off the default in my Premium Andriod account?   Any advice please?

Joe

Community Legend

15414 Views

1 replies

5 likes

  • 15414 Views
  • 1 replies
  • 5 likes

How to play music stored on android, in Spotify

I am searching for a way to incorporate my music saved on my phone sd card, into my spotify "Your music". Is there a way to do this? I basically want to be able to use Spotify as my only media player on my phone, not the Music player on my phone for ...

Newbie

I am searching for a way to incorporate my music saved on my phone sd card, into my spotify "Your music".    Is there a way to do this? I basically want to be able to use Spotify as my ...

katat11

Newbie

29737 Views

2 replies

4 likes

  • 29737 Views
  • 2 replies
  • 4 likes

Spotify continues to play after I unplug headphones MIUI 9, Xiaomi Redmi Note 4

So basically I've been having this issue for about 3-7 days now I think. Could be related to the last update. It's still catching me by surprise when I'm in the reading room at the uni and I start blasting for everyone.

Regular

So basically I've been having this issue for about 3-7 days now I think. Could be related to the last update. It's still catching me by surprise when I'm in the reading room at the uni and I start bl...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

Disable Auto-play

How can we disable auto-play in the Android app? I like to listen to podcasts while running and I don't appreciate it immediately playing older podcasts I've already heard. Because it's so seamless it's often difficult to notice when this happens, so...

Newbie

How can we disable auto-play in the Android app?  I like to listen to podcasts while running and I don't appreciate it immediately playing older podcasts I've already heard.  Because it's s...

rogertms3

Music Fan

3176 Views

3 replies

3 likes

  • 3176 Views
  • 3 replies
  • 3 likes

Track not available on phone, but it is available on desktop

I have a playlist of songs by "The Piano Guys". Spotify on my phone is now complaining that the tracks are not available, while I can still stream them on my desktop app. Also, the playlist on my phone is not displayed fully anymore. It does state th...

Gig Goer

I have a playlist of songs by "The Piano Guys". Spotify on my phone is now complaining that the tracks are not available, while I can still stream them on my desktop app. Also, the playlist on my pho...

doggidogg

Newbie

4619 Views

7 replies

0 likes

  • 4619 Views
  • 7 replies
  • 0 likes

SOU PREMIO E NAO CONSIGO ACESSAR A MINHA CONTA SO FUNCIONA COMO FREE

OLA BOM DIA GOSTARIA DE SABER QUAL O MOTIVO DE MINHA CONTA PREMIO NAO ESTA FUNCIONANDO JA COLOQUEI O USUARIO E FICA COMO SE AINDA FOSSE FREE JA ULTILIZEI TODOS OS MODOS E NAO CONSIGO

Newbie

OLA BOM DIA GOSTARIA DE SABER QUAL O MOTIVO DE MINHA CONTA PREMIO NAO ESTA FUNCIONANDO JA COLOQUEI O USU ARIO E FICA COMO SE AINDA FOSSE FREE JA ULTILIZEI TODOS OS MODOS E NAO CONSIGO   

MONICA75

Newbie

865 Views

2 replies

0 likes

  • 865 Views
  • 2 replies
  • 0 likes

Im waiting 3+ years for Android Beta Testing

Hi im waiting beta testing for android over 3 years. Why? Im running oreo on my galaxy s8 and i can report bugs etc. Im active phone user. Can you add me to beta? I can send my email privately.

Casual Listener

Hi im waiting beta testing for android over 3 years. Why? Im running oreo on my galaxy s8 and i can report bugs etc. Im active phone user. Can you add me to beta? I can send my email privately.

etosunkaya

Casual Listener

831 Views

2 replies

0 likes

  • 831 Views
  • 2 replies
  • 0 likes

Solved!! After last update, can't add songs to playlists

When i click on "add to another playlist," or"remove from this playlist" nothing happens at all. the only thing that happens is the little pop-up choices that include "remove from this playlist", etc, goes away.This only started happening right after...

Casual Listener

When i click on "add to another playlist," or"remove from this playlist" nothing happens at all. the only thing that happens is the little pop-up choices that include "remove from this playlist", etc...

ebrady42

Newbie

22222 Views

19 replies

3 likes

  • 22222 Views
  • 19 replies
  • 3 likes

Random pauses

In the last couple of weeks Spotify has been randomly pausing. It could be 2 minutes into a session, or up to an hour or so. 9 times out of 10 I can swipe down and press play on the notification, or if I'm using earbuds pressing play on the inline re...

Casual Listener

In the last couple of weeks Spotify has been randomly pausing. It could be 2 minutes into a session, or up to an hour or so. 9 times out of 10 I can swipe down and press play on the notification, or ...

HunsletPirate

Casual Listener

1800 Views

5 replies

0 likes

  • 1800 Views
  • 5 replies
  • 0 likes

Problems to accept the invitation

I'm trying to accept the invitation that we receive at the familiar plan, but when I click to accept this invitation I'm being send to Google Chrome, to the account page. I just can't accept, how can I solve that?

Newbie

I'm trying to accept the invitation that we receive at the familiar plan, but when I click to accept this invitation I'm being send to Google Chrome, to the account page. I just can't accept, how can...

Joe

Community Legend

702 Views

1 replies

0 likes

  • 702 Views
  • 1 replies
  • 0 likes

Galaxy s8+ spotify pause randomly

Hello i use my new Galaxy S8+ and i got an issue during the listening. Spotify just pause the song randomly I have to skip or restart the song to continue my listening.I have put spotify app in the battery saving exclusion like I read in other post b...

Regular

Hello i use my new Galaxy S8+ and i got an issue during the listening. Spotify just pause the song randomly I have to skip or restart the song to continue my listening. I have put spotify app in t...

Wonkza

Newbie

12154 Views

11 replies

1 likes

  • 12154 Views
  • 11 replies
  • 1 likes

Spotify overlapping GUI

For some reason my spotify keeps overlapping when I back off the app and open it. I have to close it completely to be able to see anything. I have a Note 8 and I'll include a screenshot.

Newbie

For some reason my spotify keeps overlapping when I back off the app and open it. I have to close it completely to be able to see anything. I have a Note 8 and I'll include a screenshot.

Joe

Community Legend

1357 Views

3 replies

0 likes

  • 1357 Views
  • 3 replies
  • 0 likes