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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195323 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195323 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536804 Views

78 replies

3 likes

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  • 78 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

441178 Views

565 replies

37 likes

Account
Free
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  • 565 replies
  • 37 likes

Solved!! Help! Spotify android app keeps crashing

Hello Spotify hive mind.Since the last update, the android app on my Moto G4 crashes whenever I open it. I've tried uninstalling and reinstalling the app, rebooting my phone etc. but to no avail.Is anyone else having this problem and is there an easy...

Casual Listener

Hello Spotify hive mind. Since the last update, the android app on my Moto G4 crashes whenever I open it. I've tried uninstalling and reinstalling the app, rebooting my phone etc. but to no avail....

Rajimon

Newbie

47957 Views

30 replies

0 likes

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Spotify Connect und der Kundenbetrug

Ich muss hier mal meinen Unmut kundtun und den schlechten Support von Spotify darlegen und wie man als Kunde ignoriert und veraeppelt wird. Ich habe einen Premium Family Account. Dazu nur zwei Connect Geraete. Einaml ein Sonos Play 3 und ein Yamaha R...

Casual Listener

Ich muss hier mal meinen Unmut kundtun und den schlechten Support von Spotify darlegen und wie man als Kunde ignoriert und veraeppelt wird.   Ich habe einen Premium Family Account. Dazu nur zw...

kevbus86

Casual Listener

1269 Views

1 replies

0 likes

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New phone, logged in, none of my music is there.

I got a new Samsung Galaxy S8. I logged into Spotify (using Facebook as well), and the login was successful, however none of my music is there (no playlists, albums, saved songs, etc). My account and music on my PC is unchanged. I've tried restarting...

Casual Listener

I got a new Samsung Galaxy S8.  I logged into Spotify (using Facebook as well), and the login was successful, however none of my music is there (no playlists, albums, saved songs, etc).  My...

jmdesin892

Roadie

731 Views

3 replies

0 likes

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  • 3 replies
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Spotify freezes on start on Sony A1 TV (Android TV)

I downloaded today the latest version of Spotify on my Sony A1 55" TV. As soon as i open the app, it freezes. I only see black screen, no spotify logo or anything related. It just hangs there. I opened Spotify on my iPhone and it finds the TV as a de...

Regular

I downloaded today the latest version of Spotify on my Sony A1 55" TV. As soon as i open the app, it freezes. I only see black screen, no spotify logo or anything related. It just hangs there. I open...

1300 Views

0 replies

2 likes

Android TV
freeze
Sony
  • 1300 Views
  • 0 replies
  • 2 likes

When I try to open playlist, it bounces straight to Discover Weekly so I cant open playlists. Help

I go to hit playlists and when I do I briefly see them...maybe for a second and then Spotify bounces me straight to discover weekly. I just cannot access playlists anymore . Yesterday at 3pm all was good, then at 6 pm the Discover Weekly thing starte...

Newbie

I go to hit playlists and when I do I briefly see them...maybe for a second and then Spotify bounces me straight to discover weekly. I just cannot access playlists anymore . Yesterday at 3pm all was ...

354 Views

0 replies

0 likes

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New Test Update

Is there any way to opt out when spotify tests a new update on my account? They recently are testing one that I really dislike. It has several problems including not shuffling full playlists or being able to follow my friends. Before, the shuffling p...

Newbie

Is there any way to opt out when spotify tests a new update on my account? They recently are testing one that I really dislike. It has several problems including not shuffling full playlists or being...

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
  • 0 likes

Can't play Spotify via Bluetooth headset

Whenever I pair my bluetooth headphone (Remax RB - S5 ) with my phone (P9). Spotify doesn't play via the headphone, instead the audio can be heard on the phone speaker. It's quite odd, why there's a need for me to reboot my phone first for me to hear...

Casual Listener

Whenever I pair my bluetooth headphone (Remax RB - S5 ) with my phone (P9). Spotify doesn't play via the headphone, instead the audio can be heard on the phone speaker. It's quite odd, why there's a ...

kraddy

Casual Listener

962 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Spotify instantly pausing

So I could be listening to music when it suddenly stops playing. I click resume and it can instantly pause or pause after 1 or 2 seconds. **bleep** is going on here???I reinstalled cleared cache and log out. Restarted phone and it stil happens

Visitor

So I could be listening to music when it suddenly stops playing. I click resume and it can instantly pause or pause after 1 or 2 seconds. **bleep** is going on here??? I reinstalled cleared cache an...

Sunnysingsalot

Regular

6989 Views

7 replies

2 likes

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  • 7 replies
  • 2 likes

Spotify app nail-bitingly slow on Android

So since a few months my Spotify app has gotten extremely slow. It's super annoying, it takes ages to load my list of albums and when I scroll too fast through this list (before all the thumbnails are loaded) the app crashes. Same goes for playlists....

Casual Listener

So since a few months my Spotify app has gotten extremely slow. It's super annoying, it takes ages to load my list of albums and when I scroll too fast through this list  (before all the thumbna...

385 Views

0 replies

0 likes

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HELP ABOUT STORAGE PLEASE :)

Hello dear Spotify community, I was wondering, does the same music in multiple playlists will take more storage? (I'm talking about Local Storage, not about the Internet Data it takes to download same song several times.) So, if I download, for Offli...

Newbie

Hello dear Spotify community, 🙂   I was wondering, does the same music in multiple playlists will take more storage?  (I'm talking about Local Storage, not about the Internet Data it ta...

JCdotnl

Roadie

1318 Views

2 replies

0 likes

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  • 2 replies
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Spotify Android Auto issue

Hi, i have an issue with Android Auto and Spotify and, the problem is, when i set the play button on Spotify app into Android auto and the song finishes, the next song in the playlist don't beggins, changes the song but stops and i have to press play...

Visitor

Hi, i have an issue with Android Auto and Spotify and, the problem is, when i set the play button on Spotify app into Android auto and the song finishes, the next song in the playlist don't beggins, ...

434 Views

0 replies

0 likes

  • 434 Views
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Superuser Contribution Deleting songs does not clear space from phone.

Hello. I have a problem with premium spotify. I have downloaded a lot of songs to spotify. Now i want to delete some songs. When i remove them from spotify the songs are removed from playlist and i can not listen them offline. The problem is that, on...

Casual Listener

Hello. I have a problem with premium spotify. I have downloaded a lot of songs to spotify. Now i want to delete some songs. When i remove them from spotify the songs are removed from playlist and i c...

zahrteja

Casual Listener

2823 Views

3 replies

0 likes

  • 2823 Views
  • 3 replies
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Spotify para de tocar quando sai do aplicativo.

Quando estou escutando uma música e saio do spotify, a música deveria continuar tocando em segundo plano mas ela para e só volta se eu entrar no app de novo e clicar no play.

Newbie

Quando estou escutando uma música e saio do spotify, a música deveria continuar tocando em segundo plano mas ela para e só volta se eu entrar no app de novo e clicar no play.

Dauan

Newbie

9500 Views

2 replies

11 likes

  • 9500 Views
  • 2 replies
  • 11 likes

Daily Mixes not loading

First off, it's bull that it took me so long just to find this page. Spotify doesn't care about their paying customers clearly. Secondly, my daily mixes are refusing to load. Two of them have only had one song in them for days now. Going to be cancel...

Visitor

First off, it's bull that it took me so long just to find this page. Spotify doesn't care about their paying customers clearly. Secondly, my daily mixes are refusing to load. Two of them have only ha...

user-removed

Not applicable

660 Views

3 replies

0 likes

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  • 3 replies
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Annoying cache issue

Im on a Motorola G4 and experience issues with the spotify caching of files. Sometimes even though specified to cache to sd-card, it starts caching on my system "disk" and I get a message that my system partition is almost full. When I look in Spotif...

Casual Listener

Im on a Motorola G4 and experience issues with the spotify caching of files.   Sometimes even though specified to cache to sd-card, it starts caching on my system "disk" and I get a message th...

522 Views

0 replies

0 likes

  • 522 Views
  • 0 replies
  • 0 likes

Unable to get beyond login screen

I am unable for several days now to get to the usual Spotify screen for searching, playlists etc. Differently to before I am asked to login upon opening the App. I have reset the passwords and so I know this is not the issue. When logging in I only s...

Newbie

I am unable for several days now to get to the usual Spotify screen for searching, playlists etc. Differently to before I am asked to login upon opening the App. I have reset the passwords and so I k...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

Stop Spotify from taking control of headphone button ?

I've only been able it find posts about trying g to get Spotify to work with external headphone buttons. My problem is the opposite; it works too well. I use both Spotify and Aimp to listen to different sets of music. A lot of the things I listen to ...

Casual Listener

I've only been able it find posts about trying g to get Spotify to work with external headphone buttons. My problem is the opposite; it works too well.  I use both Spotify and Aimp to listen to...

3470 Views

0 replies

10 likes

  • 3470 Views
  • 0 replies
  • 10 likes

How to automatically pause Spotify when listening to WhatsApp audio message

Hi all I have a Samsung Galaxy S8. Prior, I exclusively used an iPhone. With my iPhone, when I was listening to Spotify, if a WhatsApp audio message was received and I listened to it, Spotify would automatically pause to allow me to listen to the mes...

Newbie

Hi all   I have a Samsung Galaxy S8. Prior, I exclusively used an iPhone.   With my iPhone, when I was listening to Spotify, if a WhatsApp audio message was received and I listened to i...

1270 Views

0 replies

2 likes

  • 1270 Views
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  • 2 likes

Offline Mode is wonky as **bleep** with local files

I mostly wanted to post this to also vent my feelings towards the system to the staff/moderators - why is offline mode so wonky, convoluted, and flawed? Are there any plans to improve it? It's been like this since I first started my premium account a...

Newbie

I mostly wanted to post this to also vent my feelings towards the system to the staff/moderators - why is offline mode so wonky, convoluted, and flawed? Are there any plans to improve it? It's been l...

440 Views

0 replies

0 likes

  • 440 Views
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It wont play music unless you push the shuffle

My music won't play unless you push the shuffle button and it won't let me choose it.

Newbie

My music won't play unless you push the shuffle button and it won't let me choose it.

user-removed

Not applicable

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes