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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387783 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8043 Views

0 replies

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Logging on

My phone updated last night while my Spotify was set to offline and now when I try to log in, it tells me I need to be online. How do I get back in to my account??

Newbie

My phone updated last night while my Spotify was set to offline and now when I try to log in, it tells me I need to be online. How do I get back in to my account??

408 Views

0 replies

1 likes

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[BUG] Android Auto list length: playlist, artists, songs list are cropped.

Hi, i've just bought a car with Android auto and using Spotify while driving is really great! Unfortunately there is a problem: if I try to navigate Playlist, artists, songs, etc every list is cropped at more or less 10 elements. This is a very annoy...

Casual Listener

Hi,  i've just bought a car with Android auto and using Spotify while driving is really great!  Unfortunately there is a problem: if I try to navigate Playlist, artists, songs, etc every l...

pgclosie

Newbie

1165 Views

2 replies

0 likes

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Full albums not appearing

I woke up this morning to find that suddenly many of my saved albums only had a few songs saved if I accessed them through my library. If I search I can get the whole album, but only a small, seemingly random selection will save to my phone.

Newbie

I woke up this morning to find that suddenly many of my saved albums only had a few songs saved if I accessed them through my library. If I search I can get the whole album, but only a small, seeming...

966 Views

0 replies

0 likes

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Spotify Connect Playlist 100 song limit

Hi, there seems to be a problem with spotify connect where playing a playlist of songs that has more than 100 songs trims the playlist to 100 songs on the connected device. This has lasted for a last few Android versions and a few of Windows desktop ...

Casual Listener

Hi,   there seems to be a problem with spotify connect where playing a playlist of songs that has more than 100 songs trims the playlist to 100 songs on the connected device. This has lasted f...

Arigoud

Music Fan

6615 Views

5 replies

25 likes

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Downloading takes too much time.

Im trying to download a few songs but it takes forever to do so. It took about 3 mins for each song. My wifi connection is strong and stable but it still downloads extremely slowly.

Newbie

Im trying to download a few songs but it takes forever to do so. It took about 3 mins for each song. My wifi connection is strong and stable but it still downloads extremely slowly.

345 Views

0 replies

0 likes

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I delete the downloaded lists but no space is freed in the memory ... any solution?

Hello everyone, I have a premium account and a lot of downloaded music. The problem is that when I delete some album or list, it does not release any space in the micro sd ... Does anyone miss it? Does anyone have a solution? thank you very much

Casual Listener

Hello everyone, I have a premium account and a lot of downloaded music. The problem is that when I delete some album or list, it does not release any space in the micro sd ... Does anyone miss it? Do...

vavaiaro

Casual Listener

450 Views

2 replies

0 likes

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download problem

Hey, whenever I use spotify where my net connection isn't so strong nothing will load, but the main problem is that when I close and open spotify again it removes all of my downloads except playlist.

Newbie

Hey, whenever I use spotify where my net connection isn't so strong nothing will load, but the main problem is that when I close and open spotify again it removes all of my downloads except playlist.

Kauo

Casual Listener

416 Views

1 replies

1 likes

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Downloaded songs. Where to find these.?

Hej everyone. ANDROID App here.I can't find anywhere the songs that I downloaded.Isn't there any area in the app where that should be shown.?

Casual Listener

Hej everyone.   ANDROID App here. I can't find anywhere the songs that I downloaded. Isn't there any area in the app where that should be shown.?

407 Views

0 replies

0 likes

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I want to delete my Spotify account

I created a Spotify account with my Facebook account, I want to delete it so I can use another Spotify account with my Facebook

Newbie

I created a Spotify account with my Facebook account, I want to delete it so I can use another Spotify account with my Facebook

IguanaSetup

Community Legend

470 Views

1 replies

0 likes

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NOT WORKING. HELLPPPPP

Hiya! So I'm on Android and my problem is that I cannot log in. Unfortunately, I was logged into Spotify listening to music when all of a sudden it stopped playing the music and LOGGED ME OUT. I only had it offline mode because I was using her acc to...

Newbie

Hiya! So I'm on Android and my problem is that I cannot log in.    Unfortunately, I was logged into Spotify listening to music when all of a sudden it stopped playing the music and LOGGED...

522 Views

0 replies

0 likes

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Playlist on sd-card

Hello, how can I download a playlist on my sd-card

Casual Listener

Hello, how can I download a playlist on my sd-card

petrad

Casual Listener

1231 Views

2 replies

0 likes

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Controlling via Steering wheel not working.

Hi, Initially it works well, not sure since when (maybe a month ago) I got this problem. I cannot change songs via steering wheel on my 2015 BMW 320i, other things still work well such as playing back, seeing track info or chagne tracks with the idri...

Newbie

Hi,   Initially it works well, not sure since when (maybe a month ago) I got this problem. I cannot change songs via steering wheel on my 2015 BMW 320i, other things still work well such as pl...

755 Views

0 replies

3 likes

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Music quality and equalizer

I have an older Samsung Tab2 7.0 tablet running and have Spotify Premium. I tried to adjust the music quality and access the equalizer but both are unavailble. How can I get those features to show up on my Settings?

Casual Listener

I have an older Samsung Tab2 7.0 tablet running  and have Spotify Premium.  I tried to adjust the music quality and access the equalizer but both are unavailble.  How can I get those f...

426 Views

0 replies

0 likes

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The little box of the skip and pause

The little box of the pause and skip thing won't show up in my notifications area of the phone when I'm playing music a d exit it while playing the music but the box thing won't show.

Newbie

The little box of the pause and skip thing won't show up in my notifications area of the phone when I'm playing music a d exit it while playing the music but the box thing won't show.

375 Views

0 replies

0 likes

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Spotify crashing phone if my laptop has spotify open???

My phone kept on crashing but only while i was at home, i came to the conclusion that it is only when my laptop also has spotify open? Any fix? I have reinstalled on both devices and cleared the cache on my phone

Newbie

My phone kept on crashing but only while i was at home, i came to the conclusion that it is only when my laptop also has spotify open? Any fix? I have reinstalled on both devices and cleared the cach...

470 Views

0 replies

0 likes

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Galaxy S8+ -- Spotify Freezes

After I installed the most recent update to Spotify on my Galaxy S8+, Spotify will let me login to my account and the app starts, but then immediately crashes and will not load.I've tried all the other recommended fixes I've found here in the forum a...

Newbie

After I installed the most recent update to Spotify on my Galaxy S8+, Spotify will let me login to my account and the app starts, but then immediately crashes and will not load. I've tried all the o...

388 Views

0 replies

0 likes

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Google Assistant plays same playlist when I say "play some music"

When I ask the google assistant to "play some music", it plays an annoying playlist everytime. I cannot make it continue what it was playing. It swithec to the same playlist everytime. I cannot delete the playlist because it is not mine, I am not fol...

Newbie

When I ask the google assistant to "play some music", it plays an annoying playlist everytime. I cannot make it continue what it was playing. It swithec to the same playlist everytime. I cannot delet...

382 Views

0 replies

0 likes

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Spotify has 345GB of memory in use

Hello, ( Sorry for my bad english in advance )My spotify always use 345 GB when I look on my Phones memory. I use a Samsung J5 2017 with a 32GB memory Card. I don't know if it's just a visual bug or something like that because I only have ~40GB of me...

Casual Listener

Hello, ( Sorry for my bad english in advance 🙂 ) My spotify always use 345 GB when I look on my Phones memory. I use a Samsung J5 2017 with a 32GB memory Card. I don't know if it's just a visual bu...

482 Views

0 replies

0 likes

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Spotify on Denon x1200w will stop playing and crash when I unlock my phone or wives

Myself and my wife use Oneplus X and have Spotify installed on our computers and phones. Now we've taken advantage of the Family package. This has caused an error that wasn't there before.Every time spotify is playing on the Denon network receiver an...

Newbie

Myself and my wife use Oneplus X and have Spotify installed on our computers and phones. Now we've taken advantage of the Family package. This has caused an error that wasn't there before. Every tim...

Piszczyk

Newbie

1050 Views

2 replies

1 likes

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