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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118305 Views

27 replies

4 likes

  • 118305 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238341 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238341 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599220 Views

79 replies

3 likes

  • 599220 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491810 Views

581 replies

42 likes

Account
Free
  • 491810 Views
  • 581 replies
  • 42 likes

Introducing the Spotify for Android Beta Testing Program

Hello! We would like to get your feedback on the updates and improvements we are making to our application, so we’ve created a Beta version that you can try out. Beginning this Friday, May 29 2015, the Android beta program will give users who opt-in ...

Spotify Legend

Hello! We would like to get your feedback on the updates and improvements we are making to our application, so we’ve created a Beta version that you can try out. Beginning this Friday, May 29 201...

Joe

Community Legend

87028 Views

113 replies

51 likes

Android
Beta
test
  • 87028 Views
  • 113 replies
  • 51 likes

Solved!! Get my local music on Spotify (Not import MP3, but find them online)

Hi guys, I have a very basic question and I know there must be an answer to this, because I can't believe I am the first one to ask this. I am new to Spotify. I have around 1600 songs on my phone (mp3) which I collected over the last 10 years. I want...

Newbie

Hi guys,   I have a very basic question and I know there must be an answer to this, because I can't believe I am the first one to ask this.   I am new to Spotify. I have around 1600 son...

Joe

Community Legend

8947 Views

1 replies

0 likes

  • 8947 Views
  • 1 replies
  • 0 likes

Terrible Daily Mix. No way to say "Don't ever play this again"

1. How to get rid of terrible "Daily Mixes"2. Why does the "Daily Mix" never change. That's not "Daily" and that's stupid.3. Why can't I see the heart/hate buttons when looking at the track that is currently playing? 4. I feel like the UI puts handcu...

Newbie

1. How to get rid of terrible "Daily Mixes" 2. Why does the "Daily Mix" never change. That's not "Daily" and that's stupid. 3. Why can't I see the heart/hate buttons when looking at the track that ...

1078 Views

0 replies

12 likes

  • 1078 Views
  • 0 replies
  • 12 likes

Metadata not displaying correctly in vehicle through Android Auto (phone).

The metadata for track and artist is not refreshing to the head unit in my vehicle when using Android Auto (phone). Outside of Android Auto it seems to work fine.Other music apps aren't having this issue.

Casual Listener

The metadata for track and artist is not refreshing to the head unit in my vehicle when using Android Auto (phone). Outside of Android Auto it seems to work fine. Other music apps aren't having this...

rloveman

Regular

1476 Views

2 replies

4 likes

android auto
bluetooth
bug
Glitch
metadata
  • 1476 Views
  • 2 replies
  • 4 likes

Offline mode problems

Sorry for my English i my'm Argentinian.The problem is the offline mode, I closed the session automatically while I was in offline mode, the problem is that I have the music downloaded and I would like to not have to download it again because I do no...

Casual Listener

Sorry for my English i my'm Argentinian. The problem is the offline mode, I closed the session automatically while I was in offline mode, the problem is that I have the music downloaded and I would ...

Joe

Community Legend

999 Views

3 replies

0 likes

  • 999 Views
  • 3 replies
  • 0 likes

Spotify keeps deleting offline musics

I'm spotify premium member for about 2 years. In my android device 1033 offline musics exist in my one of playlists. But Spotify keeps deleting my offline musics. I checked my subscription twice, there is no payment error. Its on automatic renew. Why...

Regular

I'm spotify premium member for about 2 years. In my android device 1033 offline musics exist in my one of playlists. But Spotify keeps deleting my offline musics. I checked my subscription twice, the...

Rofikifath

Newbie

13010 Views

17 replies

2 likes

Bug Playlist
Offline songs
slow sync
  • 13010 Views
  • 17 replies
  • 2 likes

Playlist sorting options

Hello there.How can I edit the order of playlists in the Playlists section of Spotify's Android app?

Visitor

Hello there. How can I edit the order of playlists in the Playlists section of Spotify's Android app?

djtonamex

Music Fan

628 Views

1 replies

0 likes

  • 628 Views
  • 1 replies
  • 0 likes

Saved Song Changing

Hi,I saved Pink Life by Pink Guy to my Library. It is the only song I have saved from that album, song #27 on the album.https://open.spotify.com/track/7rE9wYXPgLqZsXVxn2JhU9?si=892VJzGiReimpYllImPhPg At some point in the last couple of weeks, it was ...

Newbie

Hi, I saved Pink Life by Pink Guy to my Library. It is the only song I have saved from that album, song #27 on the album. https://open.spotify.com/track/7rE9wYXPgLqZsXVxn2JhU9?si=892VJzGiReimpYllIm...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Album art not showing

The album art for Stillmatic - Nas does not show and when a song from stillmatic ends it pauses and won't play the next song automatically. Anyone have the same problem or know a solution?

Newbie

The album art for Stillmatic - Nas does not show and when a song from stillmatic ends it pauses and won't play the next song automatically. Anyone have the same problem or know a solution?

Filipkowicz

Newbie

2414 Views

2 replies

0 likes

  • 2414 Views
  • 2 replies
  • 0 likes

Downloaded songs don't appear downloaded.

Hey, The problem, as stated by, literally, 100+ premium users on this forum is that the songs have been downloaded and saved on the phone, but one fine day, the phone won't read those downloaded files. It appears as though the songs haven't been down...

Newbie

Hey,   The problem, as stated by, literally, 100+ premium users on this forum is that the songs have been downloaded and saved on the phone, but one fine day, the phone won't read those d...

TheMisterff1

Music Fan

1017 Views

1 replies

1 likes

  • 1017 Views
  • 1 replies
  • 1 likes

Can't log in

Since this morning I got this new flashy window, that tells me to sign up or log into my account. Problem is Spotify tells me everyone that I should check my connection, altough I'm connected via WiFi/ mobile data.... both ways don't work.

Casual Listener

Since this morning I got this new flashy window, that tells me to sign up or log into my account. Problem is Spotify tells me everyone that I should check my connection, altough I'm connected via WiF...

Justkadding

Casual Listener

648 Views

2 replies

0 likes

  • 648 Views
  • 2 replies
  • 0 likes

no descarga en sd en tablet android 4.2.2

estimados tengo el problema que no encuentro como no descarga en la memoria externa sd en tablet android 4.2.2

Newbie

estimados tengo el problema que no encuentro como no descarga en la memoria externa sd en tablet android 4.2.2 

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
  • 0 likes

SD PROBLEMS HUAWEY P8

I have a HUAWEY P8 LITE and a 16 GB de Card. When i save and download music works but if i download 5 songs at The same time and after put The offline Mode this songs dosnt play. Im crazy, i erase The cache, reinstall The app and try another sd but a...

Newbie

I have a HUAWEY P8 LITE and a 16 GB de Card. When i save and download music works but if i download 5 songs at The same time and after put The offline Mode this songs dosnt play. Im crazy, i erase Th...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Putting my downloaded songs on micro sd card

Hi,I have a storage problem on my phone and only have 5gb to use for apps etc. So I use my 4gb micro sd card for extra space. But I can't put my downloaded content and songs in my sd-card. I've read this topic to do this>your library>settings>storage...

Newbie

Hi, I have a storage problem on my phone and only have 5gb to use for apps etc. So I use my 4gb micro sd card for extra space. But I can't put my downloaded content and songs in my sd-card. I've rea...

587 Views

0 replies

0 likes

  • 587 Views
  • 0 replies
  • 0 likes

Local files grey/unplayable

For the last few days I have not been able to download and play local files on my phone.I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Samsung Galaxy S7) and it have been working until a few days ...

Regular

For the last few days I have not been able to download and play local files on my phone. I have local files on my pc which I have placed in my playlists which I have downloaded on my phone (Samsung ...

Joe

Community Legend

626 Views

1 replies

0 likes

  • 626 Views
  • 1 replies
  • 0 likes

Solved!! Problems with Spotify on Android phone

I have Spotify on my Computer and I can also use on my Ipad. However, although it is uploaded onto my Android phone (Motorola) although it looks like music is playing, there is no sound. However, the sound is coming out of my computer. How can I get ...

Newbie

I have Spotify on my Computer and I can also use on my Ipad.  However, although it is uploaded onto my Android phone (Motorola) although it looks like music is playing, there is no sound.  ...

Joe

Community Legend

790 Views

1 replies

0 likes

  • 790 Views
  • 1 replies
  • 0 likes

Spotify's stocking when screen is offline

Hello together,I am using spotify premium on my Samsung s6 and since I have Premium (again, therefore and in between there wasn't this problem), Spotify is lagging/stocking in it's playing (even in downloaded playlists) as soon as my screen ja on sta...

Newbie

Hello together, I am using spotify premium on my Samsung s6 and since I have Premium (again, therefore and in between there wasn't this problem), Spotify is lagging/stocking in it's playing (even in...

Joe

Community Legend

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
  • 0 likes

i cant log in !

hello people ! today i was trying to login on my accout but i cant it says "we see you are in another country go to the site and tell us where you are " so i go to the website but it doenst appears where i can say wich country i am

Newbie

hello people ! today i was trying to login on my accout but i cant it says "we see you are in another country  go to the site and tell us where you are "  so i go to the website but it doe...

Joe

Community Legend

639 Views

1 replies

0 likes

  • 639 Views
  • 1 replies
  • 0 likes

New phone

I recently got a new phone and it was a Samsung instead of Apple and I downloaded spotify but it deleed every download I've had since I've gotten premium and it won' let me save anything

Newbie

I recently got a new phone and it was a Samsung instead of Apple and I downloaded spotify but it deleed every download I've had since I've gotten premium and it won' let me save anything 

Joe

Community Legend

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Download without saving album?

Is there a way to download or for downloaded songs to remain after un-liking/un-saving album?I enjoy searching for what to listen through artists as well on desktop as on android, and having to save albums to download them really annoys me as saving ...

Regular

 Is there a way to download or for downloaded songs to remain after un-liking/un-saving album? I enjoy searching for what to listen through artists as well on desktop as on android, and havin...

Joe

Community Legend

1305 Views

1 replies

0 likes

  • 1305 Views
  • 1 replies
  • 0 likes