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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114824 Views

26 replies

4 likes

  • 114824 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230802 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230802 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590007 Views

79 replies

3 likes

  • 590007 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484816 Views

580 replies

42 likes

Account
Free
  • 484816 Views
  • 580 replies
  • 42 likes

Shared songs won't open

when a friend shares a song with me via link about half the time it won't open and I get an error message saying that the song is not available. I can still find the song on my own, I just can't open it through the link.

Newbie

when a friend shares a song with me via link about half the time it won't open and I get an error message saying that the song is not available. I can still find the song on my own, I just can't open...

552 Views

0 replies

0 likes

  • 552 Views
  • 0 replies
  • 0 likes

Spotify wouldn't play on my car stereo

I couldn't play Spotify through my car stereo after getting a new phone. Turned out I could only have one device connected to my car for audio (and 4 for calls) so I deleted all other devices (as not needed and can pair again if I do) and when I conn...

Newbie

I couldn't play Spotify through my car stereo after getting a new phone. Turned out I could only have one device connected to my car for audio (and 4 for calls) so I deleted all other devices (as not...

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
  • 0 likes

Very high consumption of cell data since January

Hi! This month I noticed (when I received a message from the service provider that the consumption was exceeded), that Spotify used much more cell data in the background than before. I have not changed the way and habits I use Spotify, and I know my ...

Newbie

Hi!   This month I noticed (when I received a message from the service provider that the consumption was exceeded), that Spotify used much more cell data in the background than before. I ...

539 Views

0 replies

0 likes

  • 539 Views
  • 0 replies
  • 0 likes

Can't use spotify without wifi but want to use my own mobile data only... Help

Just uploaded spotify on my Oppo A57 and can only use it on Wi-Fi but when I leave my house I want to be able to use my own mobile data but keeps telling me I have no internet connection but I have my own data and can't figure out how to use it with ...

Casual Listener

Just uploaded spotify on my Oppo A57 and can only use it on Wi-Fi but when I leave my house I want to be able to use my own mobile data but keeps telling me I have no internet connection but I have m...

Mel72

Casual Listener

1393 Views

3 replies

0 likes

  • 1393 Views
  • 3 replies
  • 0 likes

Solved!! Why does Spotify play every search result?

When I search for a specific song, Spotify will play the song, and after, continue to play the rest of the search results, which is either different versions of the same song or songs that have similar names. Why? Why would anyone want that feature a...

Casual Listener

When I search for a specific song, Spotify will play the song, and after, continue to play the rest of the search results, which is either different versions of the same song or songs that have simil...

Googi

Casual Listener

1311 Views

1 replies

0 likes

  • 1311 Views
  • 1 replies
  • 0 likes

Sync with Samsung j7

Can someone please tell me how I sync my play lists from to my phone Samsung j7 pro

Newbie

Can someone please tell me how I sync my play lists from to my phone Samsung j7 pro  

594 Views

0 replies

0 likes

  • 594 Views
  • 0 replies
  • 0 likes

Superuser Contribution ¿Cuenta Premium sin modo aleatorio?

Tengo una cuenta Premium y siempre me reproduce en modo aleatorio desde mi Android.He probado a quitar las flechas que se cruzan, pero aún así no lo consigo. Sigue reproduciendo Modo AleatorioQué puedo hacer?Gracias!

Newbie

Tengo una cuenta Premium y siempre me reproduce en modo aleatorio desde mi Android. He probado a quitar las flechas que se cruzan, pero aún así no lo consigo. Sigue reproduciendo Modo Aleatorio ...

nemodoc

Newbie

10607 Views

4 replies

1 likes

  • 10607 Views
  • 4 replies
  • 1 likes

Desacordo no volume do som de uma faixa para outra

Boa tarde, Tenhou usado Spotity para fazer o som no local de trabalho, so que algumas faixas tem causado transtorno, pois tem um volume muito maior que as outras da playlist, outras tem o som muito baixo que nem fica possivel ouvir, exemplo as faixas...

Newbie

Boa tarde, Tenhou usado Spotity para fazer o som no local de trabalho, so que algumas faixas tem causado transtorno, pois tem um volume muito maior que as outras da playlist, outras tem o som muito b...

442 Views

0 replies

0 likes

  • 442 Views
  • 0 replies
  • 0 likes

Cannot sync local files to Samsung phone

Hello!Previously I have been able to sync the local files I have on my desktop to my phone, but a while ago they unsynced and since then I have been unable to resync them. What happens when I make a playlist and download it on my phone is that it wil...

Newbie

Hello! Previously I have been able to sync the local files I have on my desktop to my phone, but a while ago they unsynced and since then I have been unable to resync them. What happens when I ...

Shah94

Newbie

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
  • 0 likes

Spotify Android app only loading the first 100 songs from playlist in queue when connected to CC.

I have a chromecast audio, when connected, I try to play a playlist with over 100 songs but something weird happens. If I start playing song number 101 from the list on the chromecast speakers, it will only load that song in the queue and the app sto...

Newbie

I have a chromecast audio, when connected, I try to play a playlist with over 100 songs but something weird happens. If I start playing song number 101 from the list on the chromecast speakers, ...

rafamota

Newbie

1050 Views

1 replies

1 likes

Android
chromecast audio
queue
  • 1050 Views
  • 1 replies
  • 1 likes

Solved!! Álbum dissapeared

Whats The reason about The dissapearing of The castlevania lords of shadow 2 álbum???

Casual Listener

Whats The reason about The dissapearing of The castlevania lords of shadow 2 álbum???

Saidfer

Casual Listener

878 Views

2 replies

0 likes

  • 878 Views
  • 2 replies
  • 0 likes

Spotify taking up so much space on my phone?

Within the Spotify app, I have all my music set to download to my SD card, so why is the app itself taking up over 3GB of internal storage? my phone only has 5GB of internal storage and I really need this for other things. Any ideas? Cheers.

Casual Listener

Within the Spotify app, I have all my music set to download to my SD card, so why is the app itself taking up over 3GB of internal storage? my phone only has 5GB of internal storage and I really need...

csassz88

Regular

24347 Views

5 replies

3 likes

  • 24347 Views
  • 5 replies
  • 3 likes

Don't receive ANY notifications

Hi Community! I don't receive any Spotify notifications on my new Android phone (Pixel 2). The feature never worked so far, although notifications are turned on within the app settings as well as in the phone settings. Has anyone experienced the same...

Casual Listener

Hi Community!   I don't receive any Spotify notifications on my new Android phone (Pixel 2). The feature never worked so far, although notifications are turned on within the app settings as we...

teutoburger

Casual Listener

651 Views

1 replies

0 likes

  • 651 Views
  • 1 replies
  • 0 likes

Listening History On Mobile Devices

Using the Android app. I tried the free version a while ago then left it. I came back to it recently and bought premium. However I have a load of music in my history I never played and it is stuff I hate. It is heavily influencing recommended songs e...

Visitor

Using the Android app. I tried the free version a while ago then left it. I came back to it recently and bought premium. However I have a load of music in my history I never played and it is stuff I ...

JimNagasawa

Newbie

3592 Views

3 replies

0 likes

  • 3592 Views
  • 3 replies
  • 0 likes

No storage option in Android 7.1.1 with encrypted external microSD

Hello.I have an Xperia XZ with Android 7.1.1 and encrypted external 128GB A1 SanDisk microSD.I don't have problems with others apps but can't see storage option in Spotify last version (although I allowed all permissions, I think the app would ask fo...

Casual Listener

Hello. I have an Xperia XZ with Android 7.1.1 and encrypted external 128GB A1 SanDisk microSD. I don't have problems with others apps but can't see storage option in Spotify last version (although ...

TSGblue

Casual Listener

888 Views

1 replies

0 likes

  • 888 Views
  • 1 replies
  • 0 likes

Missing song from album

There is a missing song from this album https://open.spotify.com/album/0bnqHGVYetX6hFfBDn2wyO?si=QWgs0G4lSr-Y5CcMhPwLdg The song is "heartlight" I am a spotify customer from Chile

Casual Listener

There is a missing song from this album   https://open.spotify.com/album/0bnqHGVYetX6hFfBDn2wyO?si=QWgs0G4lSr-Y5CcMhPwLdg   The song is "heartlight"  I am a spotify customer from ...

Mgamer

Music Fan

1210 Views

3 replies

0 likes

Heartlight
  • 1210 Views
  • 3 replies
  • 0 likes

Redownload all playlists

Hello everyone. Been currently using spotify as my main music player. I already made my own playlist compiled with my favorite songs. i have been a Premium Member since January 2016. As i notice everytime my premium member ends, when i become premium...

Casual Listener

Hello everyone. Been currently using spotify as my main music player. I already made my own playlist compiled with my favorite songs. i have been a Premium Member since January 2016. As i notice ever...

sirfunk3

Casual Listener

1796 Views

4 replies

0 likes

  • 1796 Views
  • 4 replies
  • 0 likes

Solved!! PLAY intent doesn't work

Hi there,I'm trying to start the play button with an intent with tasker.The "NEXT" intent works fine but the "PLAY" intent doesn't work at all.Action: com.spotify.mobile.android.ui.widget.PLAYPackage: com.spotify.musicTarget: broadcast receiverAndroi...

Casual Listener

Hi there, I'm trying to start the play button with an intent with tasker. The "NEXT" intent works fine but the "PLAY" intent doesn't work at all. Action: com.spotify.mobile.android.ui.widget.P...

MyNameIsJuren

Casual Listener

44403 Views

8 replies

0 likes

Car
car listening
Intent play
Play
Play Button
  • 44403 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Can't connect through mobile data, but works fine through WiFi

Hi,After the last update Spotify will no longer work when the phone is working on mobile data. It says that there is no connection (all other apps are working fine) however it works perfectly fine when I connect to any WiFi. I have checked with other...

Casual Listener

Hi, After the last update Spotify will no longer work when the phone is working on mobile data. It says that there is no connection (all other apps are working fine) however it works perfectly fine ...

KM761

Casual Listener

53031 Views

23 replies

3 likes

Android
  • 53031 Views
  • 23 replies
  • 3 likes