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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118312 Views

27 replies

4 likes

  • 118312 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238345 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238345 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599222 Views

79 replies

3 likes

  • 599222 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491815 Views

581 replies

42 likes

Account
Free
  • 491815 Views
  • 581 replies
  • 42 likes

Reihenfolge der Songs innerhalb der Playlist ändern

Ich kann die Lieder in meiner Playlist in meiner app nicht verschieben. Wenn man auf benutzerdefiniertes Sortieren klickt bleibt die Reihenfolge dieselbe wie bei kürzlich hinzugefügt und ich habe auch nicht die möglichkeit die Lieder zu verschieben

Newbie

Ich kann die Lieder in meiner Playlist in meiner app nicht verschieben. Wenn man auf benutzerdefiniertes Sortieren klickt bleibt die Reihenfolge dieselbe wie bei kürzlich hinzugefügt und ich habe auc...

mr-propane

Casual Listener

77295 Views

8 replies

8 likes

  • 77295 Views
  • 8 replies
  • 8 likes

I have an Android phone and my Spotify music keeps stopping. It's very annoying. Why does it do this

My Spotify music keeps stopping 4 to 6 times every song. What is the problem? Please advice before I cancel. Pete.

Newbie

My Spotify music keeps stopping 4 to 6 times every song. What is the problem? Please advice before I cancel. Pete.

Joe

Community Legend

2072 Views

5 replies

0 likes

  • 2072 Views
  • 5 replies
  • 0 likes

Spotify in car

Is there any way I can connect my OnePlus5t to my car? I have tried a normal usb cable and my car would not recognise my phone. I was looking into aux cables and bluetooth adapters but neither seem to let me use my steering wheel controls to change s...

Newbie

Is there any way I can connect my OnePlus5t to my car? I have tried a normal usb cable and my car would not recognise my phone. I was looking into aux cables and bluetooth adapters but neither seem t...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

Transfer offline files to new device

Dear costumer service,The offline songs are stored under com.spotify.music/files/...I copied it to my new device, installed and logged in to spotify on my new device but no offline sogns are shown.I'm a pro user, so why i have to download the songs e...

Newbie

Dear costumer service, The offline songs are stored under com.spotify.music/files/... I copied it to my new device, installed and logged in to spotify on my new device but no offline sogns are ...

mightgodeezer

Newbie

9376 Views

2 replies

5 likes

  • 9376 Views
  • 2 replies
  • 5 likes

Bluetooth

When I listen to Spotify through Bluetooth, the song title doesn't show on the display in my car. It worked fine for a while. I've also lost the use of the controls to skip songs etc on my media stalk in the car. Any help? Thanks

Newbie

When I listen to Spotify through Bluetooth, the song title doesn't show on the display in my car. It worked fine for a while. I've also lost the use of the controls to skip songs etc on my media stal...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

Thinking of cancelling. Bass disappears after a call.

Thinking of cancelling. I bought a Huawei P10 Lite recently and updated the phone and the Spotify app. If I get or make a call, the bass completely disappears. It will only come back if I send a WhatsApp, text or email. It will also come back on if I...

Casual Listener

Thinking of cancelling. I bought a Huawei P10 Lite recently and updated the phone and the Spotify app. If I get or make a call, the bass completely disappears. It will only come back if I send a What...

garethjohnmills

Casual Listener

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Solved!! Lyrics/beat changed in song

I listen to "The Race" by Tay-K a lot, and as of a week or so ago, the song on Spotify seemingly changed. The beat is somewhat different and there is no ad libs like "skrrt!" in the background. If you play Spotify's version alongside the Youtube vers...

Casual Listener

I listen to "The Race" by Tay-K a lot, and as of a week or so ago, the song on Spotify seemingly changed. The beat is somewhat different and there is no ad libs like "skrrt!" in the background. If yo...

otk3

Newbie

2231 Views

2 replies

0 likes

  • 2231 Views
  • 2 replies
  • 0 likes

Shared songs won't open

when a friend shares a song with me via link about half the time it won't open and I get an error message saying that the song is not available. I can still find the song on my own, I just can't open it through the link.

Newbie

when a friend shares a song with me via link about half the time it won't open and I get an error message saying that the song is not available. I can still find the song on my own, I just can't open...

558 Views

0 replies

0 likes

  • 558 Views
  • 0 replies
  • 0 likes

Spotify wouldn't play on my car stereo

I couldn't play Spotify through my car stereo after getting a new phone. Turned out I could only have one device connected to my car for audio (and 4 for calls) so I deleted all other devices (as not needed and can pair again if I do) and when I conn...

Newbie

I couldn't play Spotify through my car stereo after getting a new phone. Turned out I could only have one device connected to my car for audio (and 4 for calls) so I deleted all other devices (as not...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

Very high consumption of cell data since January

Hi! This month I noticed (when I received a message from the service provider that the consumption was exceeded), that Spotify used much more cell data in the background than before. I have not changed the way and habits I use Spotify, and I know my ...

Newbie

Hi!   This month I noticed (when I received a message from the service provider that the consumption was exceeded), that Spotify used much more cell data in the background than before. I ...

542 Views

0 replies

0 likes

  • 542 Views
  • 0 replies
  • 0 likes

Can't use spotify without wifi but want to use my own mobile data only... Help

Just uploaded spotify on my Oppo A57 and can only use it on Wi-Fi but when I leave my house I want to be able to use my own mobile data but keeps telling me I have no internet connection but I have my own data and can't figure out how to use it with ...

Casual Listener

Just uploaded spotify on my Oppo A57 and can only use it on Wi-Fi but when I leave my house I want to be able to use my own mobile data but keeps telling me I have no internet connection but I have m...

Mel72

Casual Listener

1395 Views

3 replies

0 likes

  • 1395 Views
  • 3 replies
  • 0 likes

Solved!! Why does Spotify play every search result?

When I search for a specific song, Spotify will play the song, and after, continue to play the rest of the search results, which is either different versions of the same song or songs that have similar names. Why? Why would anyone want that feature a...

Casual Listener

When I search for a specific song, Spotify will play the song, and after, continue to play the rest of the search results, which is either different versions of the same song or songs that have simil...

Googi

Casual Listener

1332 Views

1 replies

0 likes

  • 1332 Views
  • 1 replies
  • 0 likes

Sync with Samsung j7

Can someone please tell me how I sync my play lists from to my phone Samsung j7 pro

Newbie

Can someone please tell me how I sync my play lists from to my phone Samsung j7 pro  

603 Views

0 replies

0 likes

  • 603 Views
  • 0 replies
  • 0 likes

Superuser Contribution ¿Cuenta Premium sin modo aleatorio?

Tengo una cuenta Premium y siempre me reproduce en modo aleatorio desde mi Android.He probado a quitar las flechas que se cruzan, pero aún así no lo consigo. Sigue reproduciendo Modo AleatorioQué puedo hacer?Gracias!

Newbie

Tengo una cuenta Premium y siempre me reproduce en modo aleatorio desde mi Android. He probado a quitar las flechas que se cruzan, pero aún así no lo consigo. Sigue reproduciendo Modo Aleatorio ...

nemodoc

Newbie

10621 Views

4 replies

1 likes

  • 10621 Views
  • 4 replies
  • 1 likes

Desacordo no volume do som de uma faixa para outra

Boa tarde, Tenhou usado Spotity para fazer o som no local de trabalho, so que algumas faixas tem causado transtorno, pois tem um volume muito maior que as outras da playlist, outras tem o som muito baixo que nem fica possivel ouvir, exemplo as faixas...

Newbie

Boa tarde, Tenhou usado Spotity para fazer o som no local de trabalho, so que algumas faixas tem causado transtorno, pois tem um volume muito maior que as outras da playlist, outras tem o som muito b...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

Cannot sync local files to Samsung phone

Hello!Previously I have been able to sync the local files I have on my desktop to my phone, but a while ago they unsynced and since then I have been unable to resync them. What happens when I make a playlist and download it on my phone is that it wil...

Newbie

Hello! Previously I have been able to sync the local files I have on my desktop to my phone, but a while ago they unsynced and since then I have been unable to resync them. What happens when I ...

Shah94

Newbie

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

Spotify Android app only loading the first 100 songs from playlist in queue when connected to CC.

I have a chromecast audio, when connected, I try to play a playlist with over 100 songs but something weird happens. If I start playing song number 101 from the list on the chromecast speakers, it will only load that song in the queue and the app sto...

Newbie

I have a chromecast audio, when connected, I try to play a playlist with over 100 songs but something weird happens. If I start playing song number 101 from the list on the chromecast speakers, ...

rafamota

Newbie

1073 Views

1 replies

1 likes

Android
chromecast audio
queue
  • 1073 Views
  • 1 replies
  • 1 likes

Solved!! Álbum dissapeared

Whats The reason about The dissapearing of The castlevania lords of shadow 2 álbum???

Casual Listener

Whats The reason about The dissapearing of The castlevania lords of shadow 2 álbum???

Saidfer

Casual Listener

880 Views

2 replies

0 likes

  • 880 Views
  • 2 replies
  • 0 likes

Spotify taking up so much space on my phone?

Within the Spotify app, I have all my music set to download to my SD card, so why is the app itself taking up over 3GB of internal storage? my phone only has 5GB of internal storage and I really need this for other things. Any ideas? Cheers.

Casual Listener

Within the Spotify app, I have all my music set to download to my SD card, so why is the app itself taking up over 3GB of internal storage? my phone only has 5GB of internal storage and I really need...

csassz88

Regular

24356 Views

5 replies

3 likes

  • 24356 Views
  • 5 replies
  • 3 likes

Don't receive ANY notifications

Hi Community! I don't receive any Spotify notifications on my new Android phone (Pixel 2). The feature never worked so far, although notifications are turned on within the app settings as well as in the phone settings. Has anyone experienced the same...

Casual Listener

Hi Community!   I don't receive any Spotify notifications on my new Android phone (Pixel 2). The feature never worked so far, although notifications are turned on within the app settings as we...

teutoburger

Casual Listener

654 Views

1 replies

0 likes

  • 654 Views
  • 1 replies
  • 0 likes