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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387244 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8039 Views

0 replies

7 likes

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[bug] Launching playlist from android app

I have been launching spotify playlists using an intent such as:spotify:user:username:playlist:37i9dQZF1DWUPafHP1BJw1:play this has worked fine until recently, when it stopped working with brand new non-premium accounts. I am getting an exception as ...

Casual Listener

I have been launching spotify playlists using an intent such as: spotify:user:username:playlist:37i9dQZF1DWUPafHP1BJw1:play   this has worked fine until recently, when it stopped working with...

Craw-us

Casual Listener

410 Views

1 replies

0 likes

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Spotify on SD Card

Hi, I've been trying to get Spotify to save music to the SD card that's in my phone or even to move the entire app over there entirely. Internet says there should be an option under Settings for saving but it's not there, would any of you know what t...

Casual Listener

Hi, I've been trying to get Spotify to save music to the SD card that's in my phone or even to move the entire app over there entirely. Internet says there should be an option under Settings for savi...

BLUNDE56

Newbie

516 Views

2 replies

0 likes

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Unable to log in

I am unable to log in on my account. Even when resetting the Facebook password and re-installing the Spotify app. How xan this be solved. And how annoying that it takes so much searching etc. and that there is no help center. Please fix asap or I wil...

Newbie

 I am unable to log in on my account. Even when resetting the Facebook password and re-installing the Spotify app. How xan this be solved. And how annoying that it takes so much searching etc. a...

238 Views

0 replies

0 likes

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Android 8.0 breaks song info displayed in car

Hello,There's a previous post on this subject that's been closed, but I don't see any solution presented, so I'm re-posting (sorry if I'm looking in the wrong place!). I just upgraded to Android 8.0. Now when playing songs in the car, the dashboard i...

Casual Listener

Hello, There's a previous post on this subject that's been closed, but I don't see any solution presented, so I'm re-posting (sorry if I'm looking in the wrong place!).    I just upgrade...

ctafield

Newbie

1053 Views

4 replies

2 likes

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local files won't download on phone (android)

I have a few songs that I wanted to add to my library that are not on spotify.I have mp3 files on my computer and are accessible/playable through the desktop app.I have added these to a playlist so I can download and access them on my mobile. but it ...

Newbie

I have a few songs that I wanted to add to my library that are not on spotify. I have mp3 files on my computer and are accessible/playable through the desktop app. I have added these to a playlist ...

Joe

Community Legend

2347 Views

1 replies

0 likes

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Halp, cant log in

I was charging my phone earlier and i unplugged it to move it and even though it had battery it shut off as soon as i unplugged it. Whenni turned it back on it had logged me out. Now trying to log back in it says that im not online and when i hit con...

Casual Listener

I was charging my phone earlier and i unplugged it to move it and even though it had battery it shut off as soon as i unplugged it. Whenni turned it back on it had logged me out. Now trying to log ba...

Nico

Community Legend

390 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Does downloaded song will take data lte if played in normal mode not offline

Hi I will like to know if i downloaded a song will take data lte in normal modeif i play it .Not in offline mode thx

Casual Listener

Hi I will like to know if  i  downloaded a song will take data lte in normal modeif i play it . Not in offline mode   thx

cryptonia

Casual Listener

516 Views

2 replies

0 likes

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For some reason every time I start the app it takes forever to use the search function.

It's been like this every since I downloaded it. I'd have to shut the app down multiple times to get it to work. I can still play my music from my playlist but those show up a little slow at times also.

Newbie

It's been like this every since I downloaded it. I'd have to shut the app down multiple times to get it to work. I can still play my music from my playlist but those show up a little slow at times al...

ajburt12

Newbie

343 Views

1 replies

0 likes

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Does spotify save data to the phone's internal storage even though no song was ever downloaded?

I have Spotify on my android phone and I only ever 'Save' songs, never Download, yet it shows 3GB of internal storage used by Spotify. What is this data being stored on my phone by Spotify?

Newbie

I have Spotify on my android phone and I only ever 'Save' songs, never Download, yet it shows 3GB of internal storage used by Spotify. What is this data being stored on my phone by Spotify?

butthole2ofthem

Casual Listener

1028 Views

2 replies

0 likes

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Sponsored message problem

Just ask why sometimes can't play sponsored message? It automatically skip to another ads.

Newbie

Just ask why sometimes can't play sponsored message? It automatically skip to another ads.

449 Views

0 replies

0 likes

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Tarjeta SD

My problem continues, I tried everything I was told, now I download the music on the SD card, then I close the app and after a while I open it again and ask me to log in again, start and there is not a downloaded album, help please, or should I chang...

Casual Listener

My problem continues, I tried everything I was told, now I download the music on the SD card, then I close the app and after a while I open it again and ask me to log in again, start and there is not...

292 Views

0 replies

0 likes

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Solved!! LogIn not possible on Android app

Hi,I installed Spotify fresh. So very first install ever on my phone.But I can enter my details as often as I want to and it always tells me that my username/password are invalid.I try them on my computer in my browser: no issues at all! I uninstalle...

Casual Listener

Hi, I installed Spotify fresh. So very first install ever on my phone. But I can enter my details as often as I want to and it always tells me that my username/password are invalid. I try them on ...

Mammamartine

Newbie

2377 Views

11 replies

1 likes

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  • 11 replies
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Shuffle and repeat buttons have been replaced by heart and exit buttons

As you can see on the image these essential features are gone. Surely there must be way to shuffle or I will have to revert to an earlier version

Casual Listener

As you can see on the image these essential features are gone. Surely there must be way to shuffle or I will have to revert to an earlier version

tempus0

Casual Listener

3162 Views

4 replies

0 likes

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Ever thought of hiring better coders?

Or pay them better so they can do their jobs, maybe? 

Regular

Or pay them better so they can do their jobs, maybe? 

232 Views

0 replies

1 likes

  • 232 Views
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Spotify icon on android

I can't locate my spotify icon on my android phone. How do I retrieve it?

Newbie

I can't locate my spotify icon on my android phone.  How do I retrieve it?

334 Views

0 replies

0 likes

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Spotify keeps pausing/stoping

When listening to spotify, it keeps pausing. Sometimes it's 5 min between pauses sometimes it pauses a fee times in one song. Can i fix this? Why is it doing this?

Newbie

When listening to spotify, it keeps pausing. Sometimes it's 5 min between pauses sometimes it pauses a fee times in one song. Can i fix this? Why is it doing this?

James174

Newbie

538 Views

2 replies

0 likes

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Google assistant not playing music

Hi just subscribed to Spotify and am already unsatisfied. If this issue is not fixed the only option is a full refund. Simply put I can't get music to play with the google assistant. I say something like "play a song by daft punk" the app opens and n...

Newbie

Hi just subscribed to Spotify and am already unsatisfied. If this issue is not fixed the only option is a full refund.    Simply put I can't get music to play with the google assistant. I...

376 Views

0 replies

0 likes

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Superuser Contribution Comment supprimer une connexion ?

Bonjour, Je ne sais pas a quoi cela peut etre du mais il semblerait que quelqu'un ait utilise mon compte spotify via un Web Player. Un Web Player (Chrome) apparait dans la liste des appareils et la musique change sans que j'intervienne, passe a la su...

Newbie

Bonjour,   Je ne sais pas a quoi cela peut etre du mais il semblerait que quelqu'un ait utilise mon compte spotify via un Web Player. Un Web Player (Chrome) apparait dans la liste des appareil...

7844 Views

0 replies

25 likes

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Lg Android: music stops when exiting app

i have a Lg G3 and when I leave the Spoyify app the music stops both opening another app and just staying on home. No already found solutions work.

Newbie

i have a Lg G3 and when I leave the Spoyify app the music stops both opening another app and just staying on home. No already found solutions work. 

274 Views

0 replies

0 likes

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Add Equalizer in android

I do not have the equalizer in my app it is normal? I'm on huawei p8 lite 2017 please help

Newbie

I do not have the equalizer in my app it is normal? I'm on huawei p8 lite 2017 please help

632 Views

0 replies

0 likes

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