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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375837 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7542 Views

0 replies

7 likes

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Solved!! Does downloaded song will take data lte if played in normal mode not offline

Hi I will like to know if i downloaded a song will take data lte in normal modeif i play it .Not in offline mode thx

Casual Listener

Hi I will like to know if  i  downloaded a song will take data lte in normal modeif i play it . Not in offline mode   thx

cryptonia

Casual Listener

512 Views

2 replies

0 likes

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For some reason every time I start the app it takes forever to use the search function.

It's been like this every since I downloaded it. I'd have to shut the app down multiple times to get it to work. I can still play my music from my playlist but those show up a little slow at times also.

Newbie

It's been like this every since I downloaded it. I'd have to shut the app down multiple times to get it to work. I can still play my music from my playlist but those show up a little slow at times al...

ajburt12

Newbie

335 Views

1 replies

0 likes

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  • 1 replies
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Does spotify save data to the phone's internal storage even though no song was ever downloaded?

I have Spotify on my android phone and I only ever 'Save' songs, never Download, yet it shows 3GB of internal storage used by Spotify. What is this data being stored on my phone by Spotify?

Newbie

I have Spotify on my android phone and I only ever 'Save' songs, never Download, yet it shows 3GB of internal storage used by Spotify. What is this data being stored on my phone by Spotify?

butthole2ofthem

Casual Listener

1017 Views

2 replies

0 likes

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  • 2 replies
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Sponsored message problem

Just ask why sometimes can't play sponsored message? It automatically skip to another ads.

Newbie

Just ask why sometimes can't play sponsored message? It automatically skip to another ads.

443 Views

0 replies

0 likes

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Tarjeta SD

My problem continues, I tried everything I was told, now I download the music on the SD card, then I close the app and after a while I open it again and ask me to log in again, start and there is not a downloaded album, help please, or should I chang...

Casual Listener

My problem continues, I tried everything I was told, now I download the music on the SD card, then I close the app and after a while I open it again and ask me to log in again, start and there is not...

277 Views

0 replies

0 likes

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Solved!! LogIn not possible on Android app

Hi,I installed Spotify fresh. So very first install ever on my phone.But I can enter my details as often as I want to and it always tells me that my username/password are invalid.I try them on my computer in my browser: no issues at all! I uninstalle...

Casual Listener

Hi, I installed Spotify fresh. So very first install ever on my phone. But I can enter my details as often as I want to and it always tells me that my username/password are invalid. I try them on ...

Mammamartine

Newbie

2316 Views

11 replies

1 likes

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  • 11 replies
  • 1 likes

Shuffle and repeat buttons have been replaced by heart and exit buttons

As you can see on the image these essential features are gone. Surely there must be way to shuffle or I will have to revert to an earlier version

Casual Listener

As you can see on the image these essential features are gone. Surely there must be way to shuffle or I will have to revert to an earlier version

tempus0

Casual Listener

3154 Views

4 replies

0 likes

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Ever thought of hiring better coders?

Or pay them better so they can do their jobs, maybe? 

Regular

Or pay them better so they can do their jobs, maybe? 

228 Views

0 replies

1 likes

  • 228 Views
  • 0 replies
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Spotify icon on android

I can't locate my spotify icon on my android phone. How do I retrieve it?

Newbie

I can't locate my spotify icon on my android phone.  How do I retrieve it?

326 Views

0 replies

0 likes

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Spotify keeps pausing/stoping

When listening to spotify, it keeps pausing. Sometimes it's 5 min between pauses sometimes it pauses a fee times in one song. Can i fix this? Why is it doing this?

Newbie

When listening to spotify, it keeps pausing. Sometimes it's 5 min between pauses sometimes it pauses a fee times in one song. Can i fix this? Why is it doing this?

James174

Newbie

527 Views

2 replies

0 likes

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Google assistant not playing music

Hi just subscribed to Spotify and am already unsatisfied. If this issue is not fixed the only option is a full refund. Simply put I can't get music to play with the google assistant. I say something like "play a song by daft punk" the app opens and n...

Newbie

Hi just subscribed to Spotify and am already unsatisfied. If this issue is not fixed the only option is a full refund.    Simply put I can't get music to play with the google assistant. I...

371 Views

0 replies

0 likes

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Superuser Contribution Comment supprimer une connexion ?

Bonjour, Je ne sais pas a quoi cela peut etre du mais il semblerait que quelqu'un ait utilise mon compte spotify via un Web Player. Un Web Player (Chrome) apparait dans la liste des appareils et la musique change sans que j'intervienne, passe a la su...

Newbie

Bonjour,   Je ne sais pas a quoi cela peut etre du mais il semblerait que quelqu'un ait utilise mon compte spotify via un Web Player. Un Web Player (Chrome) apparait dans la liste des appareil...

7824 Views

0 replies

25 likes

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  • 25 likes

Lg Android: music stops when exiting app

i have a Lg G3 and when I leave the Spoyify app the music stops both opening another app and just staying on home. No already found solutions work.

Newbie

i have a Lg G3 and when I leave the Spoyify app the music stops both opening another app and just staying on home. No already found solutions work. 

270 Views

0 replies

0 likes

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Add Equalizer in android

I do not have the equalizer in my app it is normal? I'm on huawei p8 lite 2017 please help

Newbie

I do not have the equalizer in my app it is normal? I'm on huawei p8 lite 2017 please help

628 Views

0 replies

0 likes

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Song radio and daily mix not loading further tracks when using Spotify Connect

I'm having an issue with Daily Mix and Song Radio when using Spotify Connect.I'm using a Galaxy S7 to control and streaming to Samsung R1 speakers set up as a stereo pair.Once the mix gets to the end of what's displayed on screen it fails to load mor...

Regular

I'm having an issue with Daily Mix and Song Radio when using Spotify Connect. I'm using a Galaxy S7 to control and streaming to Samsung R1 speakers set up as a stereo pair. Once the mix gets to...

weedeeka

Newbie

422 Views

1 replies

0 likes

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No volume control...

Using Spotify connect on Nexus 6P (Android 8.0) into an Arcam rPlay network streamer. Music playback works fine, but cannot change volume either with Spotify app volume slider or with phone's volume buttons. I also have the same problem using Spotify...

Newbie

Using Spotify connect on Nexus 6P (Android 8.0) into an Arcam rPlay network streamer.   Music playback works fine, but cannot change volume either with Spotify app volume slider or with phone'...

349 Views

0 replies

0 likes

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How Can I Get a Time Capsule Playlist?

Now that I have my Daily Mixes, the only thing missing that I had on my old account is the Time Capsule playlist. Checking timecapsule.spotify.com it always says "Better Luck Next Time" which means Spotify doesn't have enough listening data for this ...

Visitor

Now that I have my Daily Mixes, the only thing missing that I had on my old account is the Time Capsule playlist.   Checking timecapsule.spotify.com it always says "Better Luck Next Time" whic...

721 Views

0 replies

3 likes

Time Capsule
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Superuser Contribution Galaxy S7 Edge - Android 7.0 Nougat - Spotify randomly pauses music

Hi everyone, My spotify app is randomly pausing music without touch it. I set the application in a "out of battery control" mode and I don't use the energy saver mode. Someone is facing the issue ? How can I solve it? Thanks for your help,Regards

Casual Listener

Hi everyone,   My spotify app is randomly pausing music without touch it.   I set the application in a "out of battery control" mode and I don't use the energy saver mode.   Some...

toniino38

Casual Listener

790 Views

4 replies

0 likes

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Local files on android with no pc

I really want to listen to local songs that I have downloaded on my android but due to my lack of a pc I cannot listen to them or import them or change the setting in the menu. I have tried to Search for a solution but I got nothing Is their anything...

Newbie

I really want to listen to local songs that I have downloaded on my android but due to my lack of a pc I cannot listen to them or import them or change the setting in the menu. I have tried to Search...

Joe

Community Legend

446 Views

1 replies

0 likes

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Solved!! Motorola Moto 5, extreme quality music (streaming)

Hi, I have recently bought a Motorola Moto G5. I experience a problem because when i stream my music in Extreme quality, it seems worse than when streamed on normal quality. I listen through the same headphones with both (V-moda M100) and it is bad q...

Newbie

Hi, I have recently bought a Motorola Moto G5. I experience a problem because when i stream my music in Extreme quality, it seems worse than when streamed on normal quality. I listen through the same...

YosHinch

Newbie

694 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes