Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118320 Views

27 replies

4 likes

  • 118320 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238366 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238366 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599238 Views

79 replies

3 likes

  • 599238 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491832 Views

581 replies

42 likes

Account
Free
  • 491832 Views
  • 581 replies
  • 42 likes

Listening History On Mobile Devices

Using the Android app. I tried the free version a while ago then left it. I came back to it recently and bought premium. However I have a load of music in my history I never played and it is stuff I hate. It is heavily influencing recommended songs e...

Visitor

Using the Android app. I tried the free version a while ago then left it. I came back to it recently and bought premium. However I have a load of music in my history I never played and it is stuff I ...

JimNagasawa

Newbie

3599 Views

3 replies

0 likes

  • 3599 Views
  • 3 replies
  • 0 likes

No storage option in Android 7.1.1 with encrypted external microSD

Hello.I have an Xperia XZ with Android 7.1.1 and encrypted external 128GB A1 SanDisk microSD.I don't have problems with others apps but can't see storage option in Spotify last version (although I allowed all permissions, I think the app would ask fo...

Casual Listener

Hello. I have an Xperia XZ with Android 7.1.1 and encrypted external 128GB A1 SanDisk microSD. I don't have problems with others apps but can't see storage option in Spotify last version (although ...

TSGblue

Casual Listener

890 Views

1 replies

0 likes

  • 890 Views
  • 1 replies
  • 0 likes

Missing song from album

There is a missing song from this album https://open.spotify.com/album/0bnqHGVYetX6hFfBDn2wyO?si=QWgs0G4lSr-Y5CcMhPwLdg The song is "heartlight" I am a spotify customer from Chile

Casual Listener

There is a missing song from this album   https://open.spotify.com/album/0bnqHGVYetX6hFfBDn2wyO?si=QWgs0G4lSr-Y5CcMhPwLdg   The song is "heartlight"  I am a spotify customer from ...

Mgamer

Music Fan

1217 Views

3 replies

0 likes

Heartlight
  • 1217 Views
  • 3 replies
  • 0 likes

Redownload all playlists

Hello everyone. Been currently using spotify as my main music player. I already made my own playlist compiled with my favorite songs. i have been a Premium Member since January 2016. As i notice everytime my premium member ends, when i become premium...

Casual Listener

Hello everyone. Been currently using spotify as my main music player. I already made my own playlist compiled with my favorite songs. i have been a Premium Member since January 2016. As i notice ever...

sirfunk3

Casual Listener

1809 Views

4 replies

0 likes

  • 1809 Views
  • 4 replies
  • 0 likes

Solved!! PLAY intent doesn't work

Hi there,I'm trying to start the play button with an intent with tasker.The "NEXT" intent works fine but the "PLAY" intent doesn't work at all.Action: com.spotify.mobile.android.ui.widget.PLAYPackage: com.spotify.musicTarget: broadcast receiverAndroi...

Casual Listener

Hi there, I'm trying to start the play button with an intent with tasker. The "NEXT" intent works fine but the "PLAY" intent doesn't work at all. Action: com.spotify.mobile.android.ui.widget.P...

MyNameIsJuren

Casual Listener

44435 Views

8 replies

0 likes

Car
car listening
Intent play
Play
Play Button
  • 44435 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Can't connect through mobile data, but works fine through WiFi

Hi,After the last update Spotify will no longer work when the phone is working on mobile data. It says that there is no connection (all other apps are working fine) however it works perfectly fine when I connect to any WiFi. I have checked with other...

Casual Listener

Hi, After the last update Spotify will no longer work when the phone is working on mobile data. It says that there is no connection (all other apps are working fine) however it works perfectly fine ...

KM761

Casual Listener

53079 Views

23 replies

3 likes

Android
  • 53079 Views
  • 23 replies
  • 3 likes

Solved!! Imported iTunes Playlist - most tracks greyed out.

Device: Samsung Galaxy Note 8 (UK), Android 7.1.1 (fully up to date).Spotify version: 8.4.35.152 armV7 I recently switched from Apple Music to Spotify Premium. I imported a 1600+ song iTunes playlist into the Windows 10 spotify app and everything was...

Casual Listener

Device: Samsung Galaxy Note 8 (UK), Android 7.1.1 (fully up to date). Spotify version: 8.4.35.152 armV7   I recently switched from Apple Music to Spotify Premium. I imported a 1600+ song iTun...

Runebinder

Casual Listener

4420 Views

2 replies

0 likes

  • 4420 Views
  • 2 replies
  • 0 likes

Can't Chose where storage my music

Hey! Lately I been experimenting problems with my spotify app, and the problem is that I don't have any button to chose where my downloaded music goes as you can see in the picture, I have an micro Sd on my cellphone and i want to save all the music ...

Newbie

Hey! Lately I been experimenting problems with my spotify app, and the problem is that I don't have any button to chose where my downloaded music goes as you can see in the picture, I have an micro S...

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
  • 0 likes

Premium: How do I stop shuffle being default

Premium user: I don't want to listen to albums on shuffle. I often forget to unclick shuffle. How do I change the default setting to NOT shuffle my music every time I open soptify on my phone/computer. It's driving me mad, where can I change this?

Newbie

Premium user: I don't want to listen to albums on shuffle. I often forget to unclick shuffle. How do I change the default setting to NOT shuffle my music every time I open soptify on my phone/compute...

Bmcnelis

Casual Listener

11169 Views

3 replies

25 likes

Premium
shuffle
  • 11169 Views
  • 3 replies
  • 25 likes

Huawei mediapad t3 7-inch

I recently bought a 7-inch Huawei mediapad t3 tablet. I downloaded the app from the store, but it works like my device was a smartphone and not a tablet. How can I solve the problem? Thank you

Newbie

I recently bought a 7-inch Huawei mediapad t3 tablet. I downloaded the app from the store, but it works like my device was a smartphone and not a tablet. How can I solve the problem? Thank you

1080 Views

0 replies

1 likes

  • 1080 Views
  • 0 replies
  • 1 likes

Off line Playlists gone after phone turnoff

Hi, i have a motorola G3, i dont turn the phone off often only if it starts playing up, but if i do i have to download offline playlists again every time after switching it off, very annoying.should i have to do this ?

Casual Listener

Hi, i have a motorola G3, i dont turn the phone off often only if it starts playing  up, but if i do i have to download offline playlists again every time after switching it off, very annoying. ...

503 Views

0 replies

0 likes

  • 503 Views
  • 0 replies
  • 0 likes

Solved!! Repeat one disables itself

Hi, Repeat one functionality disables itself after I change the song. It works fine for one song, but does not persist for the next song. For example, when I turn it on while listening to song X, song X keeps repeating, which is fine. But then, if I ...

Casual Listener

Hi,   Repeat one functionality disables itself after I change the song. It works fine for one song, but does not persist for the next song. For example, when I turn it on while listening to so...

midsummerish

Newbie

19053 Views

14 replies

7 likes

Repeat one
  • 19053 Views
  • 14 replies
  • 7 likes

How to listen to the original albums?

Remixes and the 'reimagined' albums are all very well but what if you want to listen to the origanal, in its origanal order not 'shuffle play' ?

Regular

Remixes and the 'reimagined'  albums are all very well but what if you want to listen to the origanal, in its origanal order not 'shuffle play' ? 

745 Views

0 replies

1 likes

  • 745 Views
  • 0 replies
  • 1 likes

Devices not visible from Android

The Android phone is visible as a device from my desktop clients but the desktop clients are not visible on the phone unless I start listening to music on one of them. Then I can see the client and control it from the phone. But I can't initiate play...

Roadie

The Android phone is visible as a device from my desktop clients but the desktop clients are not visible on the phone unless I start listening to music on one of them. Then I can see the client ...

666 Views

0 replies

0 likes

devices missing
  • 666 Views
  • 0 replies
  • 0 likes

Opção de armazenamento no SD Card sumiu

Boa noite pessoal.Tenho spotify premium family, e percebi que o app não está mais armazenando no cartão SD como antes da atualização.Fui até Biblioteca>Configurar e lá não aparece NENHUMA opção para trocar o local do Armazenamento de playlists.Alguma...

Newbie

Boa noite pessoal. Tenho spotify premium family, e percebi que o app não está mais armazenando no cartão SD como antes da atualização. Fui até Biblioteca>Configurar e lá não aparece NENHUMA ...

Jhfdc_08

Newbie

23642 Views

16 replies

15 likes

  • 23642 Views
  • 16 replies
  • 15 likes

Spotify premium always showing offline even with WiFi connection

I recently upgraded my phone to a Samsung galaxy s8+ and ever since I installed Spotify it shows as offline even when I have a WiFi connection. I tried restarting my phone, deleting and reinstalling the Spotify app and neither have worked. I also con...

Newbie

I recently upgraded my phone to a Samsung galaxy s8+ and ever since I installed Spotify it shows as offline even when I have a WiFi connection. I tried restarting my phone, deleting and reinstalling ...

diegomatallanae

Casual Listener

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes

Volume reduces after a second of playback

When I play a track on Spotify, within a second of playback, the volume reduces from a clear, loud, crisp sound to a quieter, muffled, dull sound. This happens on any track I select and it also happen when playback occurs through my device speakers, ...

Casual Listener

When I play a track on Spotify, within a second of playback, the volume reduces from a clear, loud, crisp sound to a quieter, muffled, dull sound. This happens on any track I select and it also happe...

diegomatallanae

Casual Listener

3778 Views

3 replies

4 likes

  • 3778 Views
  • 3 replies
  • 4 likes

Songs repeat every time I shuffle

I recently moved from premium to free. I loved the shuffle on premium...but since I moved to free I've heard the same half a dozen songs at least every time I shuffle in my main playlist. It's not repeating everything, but I can guarantee that Peter ...

Casual Listener

I recently moved from premium to free. I loved the shuffle on premium...but since I moved to free I've heard the same half a dozen songs at least every time I shuffle in my main playlist. It's not re...

Kjkuhle-us

Casual Listener

2535 Views

5 replies

5 likes

  • 2535 Views
  • 5 replies
  • 5 likes

Mercedes C-Class (W205) - Track Info does not sync with phone (Redmi Note 4)

I have the above-mentioned problem. The music is streamed to the car audio via bluetooth. But, the track info does not display on the car display screen. It will only work when I restart the phone every time. I couldn't figure what caused the problem...

Newbie

I have the above-mentioned problem. The music is streamed to the car audio via bluetooth. But, the track info does not display on the car display screen. It will only work when I restart the phone ev...

1725 Views

0 replies

1 likes

display
Mercedes
  • 1725 Views
  • 0 replies
  • 1 likes