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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114837 Views

26 replies

4 likes

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  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230850 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230850 Views
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  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590058 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484839 Views

580 replies

42 likes

Account
Free
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  • 580 replies
  • 42 likes

Spotify app Android keeps crashing

My Spotify app keeps crashing when I start it. I have the latest update and also running on Android 7.1.1 on my OnePlus 5T. The app starts and close after 3 seconds.

Casual Listener

My Spotify app keeps crashing when I start it. I have the latest update and also running on Android 7.1.1 on my OnePlus 5T. The app starts and close after 3 seconds. 

Willypete

Newbie

5909 Views

8 replies

2 likes

  • 5909 Views
  • 8 replies
  • 2 likes

Spotify licensing just took a dump

This morning I was suprised to learn, by accident, that a LOT of my playlists' songs are greyed out and no longer playable. Most notably Billy Idol and The Mavericks have several songs that I can no longer play, presumably because Spotify has gotten ...

Regular

This morning I was suprised to learn, by accident, that a LOT of my playlists' songs are greyed out and no longer playable.  Most notably Billy Idol and The Mavericks have several songs that I c...

434 Views

0 replies

1 likes

  • 434 Views
  • 0 replies
  • 1 likes

Cannot use spotify to play music on my smartwatch

Spotify is reliant on my phone i cant play music through the smart watch or devices conectrd to it. Maybe im missing something please write back.

Casual Listener

Spotify is reliant on my phone i cant play music through the smart watch or devices conectrd to it. Maybe im missing something please write back.

Jokin1

Casual Listener

5356 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Spotify does not open on my Samsung S8+

Spotify was working fine up until a couple of days ago. Now when I try to open the app it just shows a black screen with the options at the bottom but none of the buttons work.

Newbie

Spotify was working fine up until a couple of days ago.  Now when I try to open the app it just shows a black screen with the options at the bottom but none of the buttons work. 

330 Views

0 replies

0 likes

  • 330 Views
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Spotify lag issues. (17/01/18)

I had been using Spotify Premium regularly for a number of months but in recent weeks a command / response lag has developed which effects just about every aspect of using the app. Sometimes the lag can be as long as minutes before catching up with a...

Newbie

I had been using Spotify Premium regularly for a number of months but in recent weeks a command / response lag has developed which effects just about every aspect of using the app. Sometimes the lag ...

474 Views

0 replies

0 likes

  • 474 Views
  • 0 replies
  • 0 likes

The Samsung multiroom app is in Mute

The Samsung multiroom app is in Mute mode after 10 to 15 minutes when I stream music from Spotify to my speakers (only applies when I stream from Spotify). No power saver enabled and both speaker and app are the latest version (application version of...

Newbie

The Samsung multiroom app is in Mute mode after 10 to 15 minutes when I stream music from Spotify to my speakers (only applies when I stream from Spotify). No power saver enabled and both speaker and...

560 Views

0 replies

0 likes

  • 560 Views
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Spotify haengt be Wechsel zu neuem Lied

Hallo liebe Community! Ich habe nun seid kurzem ein neues Handy. Natuerlich habe ich sofort Spotify installiert und alle meine Playlist, die ich auf meinem alten Geraet runtergeladen hatte, runtergeladen. Nun startete ich meine Playlist. Es lief alle...

Newbie

Hallo liebe Community!   Ich habe nun seid kurzem ein neues Handy. Natuerlich habe ich sofort Spotify installiert und alle meine Playlist, die ich auf meinem alten Geraet runtergeladen hatte, ...

1581 Views

0 replies

1 likes

  • 1581 Views
  • 0 replies
  • 1 likes

Volume problems with Spotify ???????

I discovered recently that Spotify is heard low, the same at medium or maximum volume, with the headphones or speakers of the smartphone. Compare Google Play Music and Spotify in extreme audio quality and Spotify is heard lower, being a premium user ...

Casual Listener

I discovered recently that Spotify is heard low, the same at medium or maximum volume, with the headphones or speakers of the smartphone. Compare Google Play Music and Spotify in extreme audio qualit...

932 Views

0 replies

1 likes

  • 932 Views
  • 0 replies
  • 1 likes

Album art

hi the album covers don't appear in my lockscreen can you help me im using huawei p9 lite

Newbie

hi the album covers don't appear in my lockscreen can you help me im using huawei p9 lite

436 Views

0 replies

0 likes

  • 436 Views
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Downloaded/Offline collection turning itself off

First off sorry if this has another thread - hard to describe the problem to search for a solution. My problem is that every now and again my downloaded collection will disappear - not the saved data requiring it to be redownloaded - everything that ...

Newbie

First off sorry if this has another thread - hard to describe the problem to search for a solution.   My problem is that every now and again my downloaded collection will disappear - not the s...

500 Views

0 replies

0 likes

  • 500 Views
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  • 0 likes

Nao consigo entrar

Minha mae comecou a usar o aplicativo no Android dela no modo free e fazendo login pelo Facebook, quando mudou para pacote premium familiar, nao consegue mais o acesso! Vem a mensagem de que no momento ela encontra-se off-line e precisa conectar-se, ...

Casual Listener

Minha mae comecou a usar o aplicativo no Android dela no modo free e fazendo login pelo Facebook, quando mudou para pacote premium familiar, nao consegue mais o acesso! Vem a mensagem de que no momen...

Bittencourt

Spotify Star

4803 Views

7 replies

0 likes

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  • 7 replies
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Download local files only

Hi folks, I tried to make a playlist dedicated to my local files and then I tried to download it on my phone but the files just didn't sync. The only way for me to play my non Spotify mp3s was to download my whole playlist, which filled my phone to t...

Casual Listener

Hi folks, I tried to make a playlist dedicated to my local files and then I tried to download it on my phone but the files just didn't sync. The only way for me to play my non Spotify mp3s was to dow...

ryanknighton88

Casual Listener

806 Views

3 replies

0 likes

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  • 3 replies
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Song skips first several minutes

In the past week, I've noticed a specific song starts 3+ minutes in. If I manually readjust the time slider, all good. But if I select that specific song or it's in a playlist, the song starts at the same 3+ minute mark. I chose to clear cache and al...

Newbie

In the past week, I've noticed a specific song starts 3+ minutes in.   If I manually readjust the time slider, all good.   But if I select that specific song or it's in a playlist...

412 Views

0 replies

0 likes

  • 412 Views
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Download playlist only on Android

Is it possible to download a playlist only in spotify app? I know that Songs allow that but I can't put my local files there.

Newbie

Is it possible to download a playlist only in spotify app? I know that Songs allow that but I can't put my local files there.

586 Views

0 replies

0 likes

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Tracks won't download to SD card

Description I can't get my playlists to download offline to my SD card, they keep saving to my phone. What are the steps you took to get to the error/issue? B. TroubleshootingPlease follow the below troubleshooting steps to see if you can resolve the...

Regular

Description I can't get my playlists to download offline to my SD card, they keep saving to my phone.   What are the steps you took to get to the error/issue? B. Troubleshooting...

Cwighty14

Newbie

5894 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Albums not appearing on artists page

So I use Spotify in my kindle fire, and whenever I search an artist up and look at the albums on their page, only a few of their albums appear. However, if I search the missing albums up (still on Spotify) then they come up (they are registered as al...

Newbie

So I use Spotify in my kindle fire, and whenever I search an artist up and look at the albums on their page, only a few of their albums appear. However, if I search the missing albums up (still on Sp...

488 Views

0 replies

0 likes

  • 488 Views
  • 0 replies
  • 0 likes

Music on Spotify is slowed and is impossible to listen only when the screen is locked

Hello everyone, Since I have bought my new phone for Christmas (honor 6c pro), I have a real problem!The music is getting unlistenable when I lock the screen, it's getting really slow and there are a lot of crackling sounds (and sometimes even when t...

Newbie

Hello everyone,    Since I have bought my new phone for Christmas (honor 6c pro), I have a real problem! The music is getting unlistenable when I lock the screen, it's getting really slo...

471 Views

0 replies

0 likes

  • 471 Views
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Solved!! Adapt Sound

Is there any chance that I could use Samsung's adapt sound with Spotify because it really enhances the quality

Newbie

Is there any chance that I could use Samsung's adapt sound with Spotify because it really enhances the quality

khassardetempla

Newbie

12102 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Superuser Contribution "Your running mix" playlist unavailable

The "Your running mix" playlist by Spotify (the one that matches your running pace with your own music's tempo) is unavailable for my account. It does not appear when I go to the "Running" genre, neither when I search for it in the "Search" tab. I ha...

Casual Listener

The "Your running mix" playlist by Spotify (the one that matches your running pace with your own music's tempo) is unavailable for my account. It does not appear when I go to the "Running" genre, nei...

kdcichocki

Newbie

2965 Views

8 replies

1 likes

  • 2965 Views
  • 8 replies
  • 1 likes

Solved!! Spotify can not cast to chromecast audio and chromecast

Today I am trying from 2 diferent devices (a Samsung Tab S and Samsung S7 edge).On Chromecast the screen with the 3 dots appears but after a while it drops the connection and returns to my backdrop images. On Chromecast audio i can hear the connectio...

Casual Listener

Today I am trying from 2 diferent devices (a Samsung Tab S and Samsung S7 edge). On Chromecast the screen with the 3 dots appears but after a while it drops the connection and returns to my backdrop...

ConorBDelaney76

Newbie

93730 Views

21 replies

3 likes

  • 93730 Views
  • 21 replies
  • 3 likes