Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194916 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
536266 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
440088 Views
565 replies
37 likes
Hello everyone, I have a premium account and a lot of downloaded music. The problem is that when I delete some album or list, it does not release any space in the micro sd ... Does anyone miss it? Does anyone have a solution? thank you very much
Hello everyone, I have a premium account and a lot of downloaded music. The problem is that when I delete some album or list, it does not release any space in the micro sd ... Does anyone miss it? Do...
Casual Listener
498 Views
2 replies
0 likes
Hey, whenever I use spotify where my net connection isn't so strong nothing will load, but the main problem is that when I close and open spotify again it removes all of my downloads except playlist.
Hey, whenever I use spotify where my net connection isn't so strong nothing will load, but the main problem is that when I close and open spotify again it removes all of my downloads except playlist.
Casual Listener
463 Views
1 replies
1 likes
Hej everyone. ANDROID App here.I can't find anywhere the songs that I downloaded.Isn't there any area in the app where that should be shown.?
Hej everyone. ANDROID App here. I can't find anywhere the songs that I downloaded. Isn't there any area in the app where that should be shown.?
430 Views
0 replies
0 likes
I created a Spotify account with my Facebook account, I want to delete it so I can use another Spotify account with my Facebook
I created a Spotify account with my Facebook account, I want to delete it so I can use another Spotify account with my Facebook
Community Legend
507 Views
1 replies
0 likes
Hiya! So I'm on Android and my problem is that I cannot log in. Unfortunately, I was logged into Spotify listening to music when all of a sudden it stopped playing the music and LOGGED ME OUT. I only had it offline mode because I was using her acc to...
Hiya! So I'm on Android and my problem is that I cannot log in. Unfortunately, I was logged into Spotify listening to music when all of a sudden it stopped playing the music and LOGGED...
558 Views
0 replies
0 likes
Hello, how can I download a playlist on my sd-card
Hello, how can I download a playlist on my sd-card
Casual Listener
1296 Views
2 replies
0 likes
Hi, Initially it works well, not sure since when (maybe a month ago) I got this problem. I cannot change songs via steering wheel on my 2015 BMW 320i, other things still work well such as playing back, seeing track info or chagne tracks with the idri...
Hi, Initially it works well, not sure since when (maybe a month ago) I got this problem. I cannot change songs via steering wheel on my 2015 BMW 320i, other things still work well such as pl...
800 Views
0 replies
3 likes
I have an older Samsung Tab2 7.0 tablet running and have Spotify Premium. I tried to adjust the music quality and access the equalizer but both are unavailble. How can I get those features to show up on my Settings?
I have an older Samsung Tab2 7.0 tablet running and have Spotify Premium. I tried to adjust the music quality and access the equalizer but both are unavailble. How can I get those f...
454 Views
0 replies
0 likes
The little box of the pause and skip thing won't show up in my notifications area of the phone when I'm playing music a d exit it while playing the music but the box thing won't show.
The little box of the pause and skip thing won't show up in my notifications area of the phone when I'm playing music a d exit it while playing the music but the box thing won't show.
399 Views
0 replies
0 likes
My phone kept on crashing but only while i was at home, i came to the conclusion that it is only when my laptop also has spotify open? Any fix? I have reinstalled on both devices and cleared the cache on my phone
My phone kept on crashing but only while i was at home, i came to the conclusion that it is only when my laptop also has spotify open? Any fix? I have reinstalled on both devices and cleared the cach...
492 Views
0 replies
0 likes
After I installed the most recent update to Spotify on my Galaxy S8+, Spotify will let me login to my account and the app starts, but then immediately crashes and will not load.I've tried all the other recommended fixes I've found here in the forum a...
After I installed the most recent update to Spotify on my Galaxy S8+, Spotify will let me login to my account and the app starts, but then immediately crashes and will not load. I've tried all the o...
411 Views
0 replies
0 likes
When I ask the google assistant to "play some music", it plays an annoying playlist everytime. I cannot make it continue what it was playing. It swithec to the same playlist everytime. I cannot delete the playlist because it is not mine, I am not fol...
When I ask the google assistant to "play some music", it plays an annoying playlist everytime. I cannot make it continue what it was playing. It swithec to the same playlist everytime. I cannot delet...
417 Views
0 replies
0 likes
Hello, ( Sorry for my bad english in advance )My spotify always use 345 GB when I look on my Phones memory. I use a Samsung J5 2017 with a 32GB memory Card. I don't know if it's just a visual bug or something like that because I only have ~40GB of me...
Hello, ( Sorry for my bad english in advance 🙂 ) My spotify always use 345 GB when I look on my Phones memory. I use a Samsung J5 2017 with a 32GB memory Card. I don't know if it's just a visual bu...
519 Views
0 replies
0 likes
Myself and my wife use Oneplus X and have Spotify installed on our computers and phones. Now we've taken advantage of the Family package. This has caused an error that wasn't there before.Every time spotify is playing on the Denon network receiver an...
Myself and my wife use Oneplus X and have Spotify installed on our computers and phones. Now we've taken advantage of the Family package. This has caused an error that wasn't there before. Every tim...
Newbie
1103 Views
2 replies
1 likes
Hello, last week I saved my spotify offline songs on my sd card because my phone storage was to small. Since I did this I can`t operate spotify over my bluetooth headset and over my Zenec Radio in my car. On top of that I can`t see the tracks and the...
Hello, last week I saved my spotify offline songs on my sd card because my phone storage was to small. Since I did this I can`t operate spotify over my bluetooth headset and over my...
Not applicable
31927 Views
29 replies
0 likes
Whenever I watch an Instagram video or hang up on a phone conversation, Spotify starts playing automatically. I've disabled auto-play but it keeps happening. It's not running in the background when this happens. This is on an Motorola G5 plus. Thank ...
Whenever I watch an Instagram video or hang up on a phone conversation, Spotify starts playing automatically. I've disabled auto-play but it keeps happening. It's not running in the background when t...
Newbie
12367 Views
4 replies
9 likes
Hello, i was was wondering if there is a way to keep your Spotify available when you’re offline more than 30 days because in the military and deployed you’re usually not able to have a internet connection to verify subscriptions and you music will be...
Hello, i was was wondering if there is a way to keep your Spotify available when you’re offline more than 30 days because in the military and deployed you’re usually not able to have a inter...
350 Views
0 replies
0 likes
Over the last couple of days the Spotify app on my phone has started to show a "Downloading" notification saying "0 out of 1 (0% complete)". All my songs have the green downloaded tick next to them, and when switching to offline mode the latest downl...
Over the last couple of days the Spotify app on my phone has started to show a "Downloading" notification saying "0 out of 1 (0% complete)". All my songs have the green downloaded...
Newbie
1520 Views
1 replies
4 likes
App worked fine on my old phone (Samsung Note 5) and I recently upgraded to the Note 8 and started having issues with songs skipping. Sometimes it will work fine, and other times the songs will play a few seconds a day start skipping to the next trac...
App worked fine on my old phone (Samsung Note 5) and I recently upgraded to the Note 8 and started having issues with songs skipping. Sometimes it will work fine, and other times the songs will play ...
673 Views
0 replies
0 likes
Hi, I'm premium user and would like to download offline music to my SD card. i found this instructions:https://support.spotify.com/cr/using_spotify/search_play/save-to-sd-card/ However, when i follow the instructions, I do not even find the option to...
Hi, I'm premium user and would like to download offline music to my SD card. i found this instructions: https://support.spotify.com/cr/using_spotify/search_play/save-to-sd-card/  ...
Casual Listener
16309 Views
7 replies
0 likes
