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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110805 Views

26 replies

3 likes

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  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

223125 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 223125 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580095 Views

79 replies

3 likes

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  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477692 Views

577 replies

40 likes

Account
Free
  • 477692 Views
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  • 40 likes

Solved!! Adapt Sound

Is there any chance that I could use Samsung's adapt sound with Spotify because it really enhances the quality

Newbie

Is there any chance that I could use Samsung's adapt sound with Spotify because it really enhances the quality

khassardetempla

Newbie

12073 Views

7 replies

0 likes

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Superuser Contribution "Your running mix" playlist unavailable

The "Your running mix" playlist by Spotify (the one that matches your running pace with your own music's tempo) is unavailable for my account. It does not appear when I go to the "Running" genre, neither when I search for it in the "Search" tab. I ha...

Casual Listener

The "Your running mix" playlist by Spotify (the one that matches your running pace with your own music's tempo) is unavailable for my account. It does not appear when I go to the "Running" genre, nei...

kdcichocki

Newbie

2951 Views

8 replies

1 likes

  • 2951 Views
  • 8 replies
  • 1 likes

Solved!! Spotify can not cast to chromecast audio and chromecast

Today I am trying from 2 diferent devices (a Samsung Tab S and Samsung S7 edge).On Chromecast the screen with the 3 dots appears but after a while it drops the connection and returns to my backdrop images. On Chromecast audio i can hear the connectio...

Casual Listener

Today I am trying from 2 diferent devices (a Samsung Tab S and Samsung S7 edge). On Chromecast the screen with the 3 dots appears but after a while it drops the connection and returns to my backdrop...

ConorBDelaney76

Newbie

93610 Views

21 replies

3 likes

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  • 21 replies
  • 3 likes

Using Spotify on Android Auto stereo

I am buying a new car which has Android Auto on the touchscreen. I know it sounds a silly question to ask but if you play Spotify using Android Auto, would you be using mobile data or not. Please reply back if you can. Thanks

Casual Listener

I am buying a new car which has Android Auto on the touchscreen.  I know it sounds a silly question to ask but if you play Spotify using Android Auto, would you be using mobile data or not. &nb...

532 Views

0 replies

0 likes

  • 532 Views
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Spotify won't play all songs

I have shuffle turned off but Spotify still won't play the entire playlist. It only plays the first 100 songs and won't go further. My account is premium

Newbie

I have shuffle turned off but Spotify still won't play the entire playlist. It only plays the first 100 songs and won't go further. My account is premium

406 Views

0 replies

0 likes

  • 406 Views
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Solved!! Help! Spotify android app keeps crashing

Hello Spotify hive mind.Since the last update, the android app on my Moto G4 crashes whenever I open it. I've tried uninstalling and reinstalling the app, rebooting my phone etc. but to no avail.Is anyone else having this problem and is there an easy...

Casual Listener

Hello Spotify hive mind. Since the last update, the android app on my Moto G4 crashes whenever I open it. I've tried uninstalling and reinstalling the app, rebooting my phone etc. but to no avail....

Rajimon

Newbie

48768 Views

30 replies

0 likes

  • 48768 Views
  • 30 replies
  • 0 likes

Spotify Connect und der Kundenbetrug

Ich muss hier mal meinen Unmut kundtun und den schlechten Support von Spotify darlegen und wie man als Kunde ignoriert und veraeppelt wird. Ich habe einen Premium Family Account. Dazu nur zwei Connect Geraete. Einaml ein Sonos Play 3 und ein Yamaha R...

Casual Listener

Ich muss hier mal meinen Unmut kundtun und den schlechten Support von Spotify darlegen und wie man als Kunde ignoriert und veraeppelt wird.   Ich habe einen Premium Family Account. Dazu nur zw...

kevbus86

Casual Listener

1317 Views

1 replies

0 likes

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  • 1 replies
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New phone, logged in, none of my music is there.

I got a new Samsung Galaxy S8. I logged into Spotify (using Facebook as well), and the login was successful, however none of my music is there (no playlists, albums, saved songs, etc). My account and music on my PC is unchanged. I've tried restarting...

Casual Listener

I got a new Samsung Galaxy S8.  I logged into Spotify (using Facebook as well), and the login was successful, however none of my music is there (no playlists, albums, saved songs, etc).  My...

jmdesin892

Roadie

786 Views

3 replies

0 likes

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  • 3 replies
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Spotify freezes on start on Sony A1 TV (Android TV)

I downloaded today the latest version of Spotify on my Sony A1 55" TV. As soon as i open the app, it freezes. I only see black screen, no spotify logo or anything related. It just hangs there. I opened Spotify on my iPhone and it finds the TV as a de...

Regular

I downloaded today the latest version of Spotify on my Sony A1 55" TV. As soon as i open the app, it freezes. I only see black screen, no spotify logo or anything related. It just hangs there. I open...

1333 Views

0 replies

2 likes

Android TV
freeze
Sony
  • 1333 Views
  • 0 replies
  • 2 likes

When I try to open playlist, it bounces straight to Discover Weekly so I cant open playlists. Help

I go to hit playlists and when I do I briefly see them...maybe for a second and then Spotify bounces me straight to discover weekly. I just cannot access playlists anymore . Yesterday at 3pm all was good, then at 6 pm the Discover Weekly thing starte...

Newbie

I go to hit playlists and when I do I briefly see them...maybe for a second and then Spotify bounces me straight to discover weekly. I just cannot access playlists anymore . Yesterday at 3pm all was ...

391 Views

0 replies

0 likes

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New Test Update

Is there any way to opt out when spotify tests a new update on my account? They recently are testing one that I really dislike. It has several problems including not shuffling full playlists or being able to follow my friends. Before, the shuffling p...

Newbie

Is there any way to opt out when spotify tests a new update on my account? They recently are testing one that I really dislike. It has several problems including not shuffling full playlists or being...

509 Views

0 replies

0 likes

  • 509 Views
  • 0 replies
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Can't play Spotify via Bluetooth headset

Whenever I pair my bluetooth headphone (Remax RB - S5 ) with my phone (P9). Spotify doesn't play via the headphone, instead the audio can be heard on the phone speaker. It's quite odd, why there's a need for me to reboot my phone first for me to hear...

Casual Listener

Whenever I pair my bluetooth headphone (Remax RB - S5 ) with my phone (P9). Spotify doesn't play via the headphone, instead the audio can be heard on the phone speaker. It's quite odd, why there's a ...

kraddy

Casual Listener

1013 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Spotify instantly pausing

So I could be listening to music when it suddenly stops playing. I click resume and it can instantly pause or pause after 1 or 2 seconds. **bleep** is going on here???I reinstalled cleared cache and log out. Restarted phone and it stil happens

Visitor

So I could be listening to music when it suddenly stops playing. I click resume and it can instantly pause or pause after 1 or 2 seconds. **bleep** is going on here??? I reinstalled cleared cache an...

Sunnysingsalot

Regular

7169 Views

7 replies

2 likes

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  • 7 replies
  • 2 likes

Spotify app nail-bitingly slow on Android

So since a few months my Spotify app has gotten extremely slow. It's super annoying, it takes ages to load my list of albums and when I scroll too fast through this list (before all the thumbnails are loaded) the app crashes. Same goes for playlists....

Casual Listener

So since a few months my Spotify app has gotten extremely slow. It's super annoying, it takes ages to load my list of albums and when I scroll too fast through this list  (before all the thumbna...

430 Views

0 replies

0 likes

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HELP ABOUT STORAGE PLEASE :)

Hello dear Spotify community, I was wondering, does the same music in multiple playlists will take more storage? (I'm talking about Local Storage, not about the Internet Data it takes to download same song several times.) So, if I download, for Offli...

Newbie

Hello dear Spotify community, 🙂   I was wondering, does the same music in multiple playlists will take more storage?  (I'm talking about Local Storage, not about the Internet Data it ta...

JCdotnl

Roadie

1486 Views

2 replies

0 likes

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  • 2 replies
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Spotify Android Auto issue

Hi, i have an issue with Android Auto and Spotify and, the problem is, when i set the play button on Spotify app into Android auto and the song finishes, the next song in the playlist don't beggins, changes the song but stops and i have to press play...

Visitor

Hi, i have an issue with Android Auto and Spotify and, the problem is, when i set the play button on Spotify app into Android auto and the song finishes, the next song in the playlist don't beggins, ...

471 Views

0 replies

0 likes

  • 471 Views
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  • 0 likes

Superuser Contribution Deleting songs does not clear space from phone.

Hello. I have a problem with premium spotify. I have downloaded a lot of songs to spotify. Now i want to delete some songs. When i remove them from spotify the songs are removed from playlist and i can not listen them offline. The problem is that, on...

Casual Listener

Hello. I have a problem with premium spotify. I have downloaded a lot of songs to spotify. Now i want to delete some songs. When i remove them from spotify the songs are removed from playlist and i c...

zahrteja

Casual Listener

2899 Views

3 replies

0 likes

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  • 3 replies
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Spotify para de tocar quando sai do aplicativo.

Quando estou escutando uma música e saio do spotify, a música deveria continuar tocando em segundo plano mas ela para e só volta se eu entrar no app de novo e clicar no play.

Newbie

Quando estou escutando uma música e saio do spotify, a música deveria continuar tocando em segundo plano mas ela para e só volta se eu entrar no app de novo e clicar no play.

Dauan

Newbie

9576 Views

2 replies

11 likes

  • 9576 Views
  • 2 replies
  • 11 likes

Daily Mixes not loading

First off, it's bull that it took me so long just to find this page. Spotify doesn't care about their paying customers clearly. Secondly, my daily mixes are refusing to load. Two of them have only had one song in them for days now. Going to be cancel...

Visitor

First off, it's bull that it took me so long just to find this page. Spotify doesn't care about their paying customers clearly. Secondly, my daily mixes are refusing to load. Two of them have only ha...

user-removed

Not applicable

733 Views

3 replies

0 likes

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  • 3 replies
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Annoying cache issue

Im on a Motorola G4 and experience issues with the spotify caching of files. Sometimes even though specified to cache to sd-card, it starts caching on my system "disk" and I get a message that my system partition is almost full. When I look in Spotif...

Casual Listener

Im on a Motorola G4 and experience issues with the spotify caching of files.   Sometimes even though specified to cache to sd-card, it starts caching on my system "disk" and I get a message th...

562 Views

0 replies

0 likes

  • 562 Views
  • 0 replies
  • 0 likes