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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106941 Views

26 replies

3 likes

  • 106941 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216721 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216721 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570401 Views

78 replies

3 likes

  • 570401 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470204 Views

577 replies

40 likes

Account
Free
  • 470204 Views
  • 577 replies
  • 40 likes

Shuffle Play

Question: Do I actually have to buy a premium account just to listen to my music in order? As a person who doesn't have the money to pay for the 10 dollars (or whatever it was) a month just so I can listen to an album in the correct order. It's infur...

Casual Listener

Question: Do I actually have to buy a premium account just to listen to my music in order? As a person who doesn't have the money to pay for the 10 dollars (or whatever it was) a month just so I can ...

star94

Casual Listener

785 Views

2 replies

0 likes

  • 785 Views
  • 2 replies
  • 0 likes

How does Spotify detect that it is a BMW 7 series?

Hi,There are many posts on how BMW owners are having stability issues with ConnectedDrive, including one from a BMW engineer who has tested it with other models, and confirming the same hardware (used in 7 series) is used in these models. The reply f...

Newbie

Hi, There are many posts on how BMW owners are having stability issues with ConnectedDrive, including one from a BMW engineer who has tested it with other models, and confirming the same hardware (u...

596 Views

0 replies

0 likes

  • 596 Views
  • 0 replies
  • 0 likes

Zahlung auf Handyrechnung

Hallo zusammen! Ich moechte mit der Zahlungsmethode Zahlung auf Rechnung mir Premium hole aber es geht irgendwas nicht bzw. ich finde die option gar nicht

Newbie

Hallo zusammen! Ich moechte mit der Zahlungsmethode Zahlung auf Rechnung mir Premium hole aber es geht irgendwas nicht bzw. ich finde die option gar nicht

923 Views

0 replies

2 likes

  • 923 Views
  • 0 replies
  • 2 likes

Solved!! Chromecast volume control while Spotify is running in background - GONE!!

For a copule of days now I haven't been able to control the volume of Spotify on Chromecast while the app is in the background. It only works while the app is in the foreground. This has always worked until now. I'm still able to use the volume contr...

Gig Goer

For a copule of days now I haven't been able to control the volume of Spotify on Chromecast while the app is in the background. It only works while the app is in the foreground. This has always worke...

handfix

Newbie

25345 Views

52 replies

15 likes

  • 25345 Views
  • 52 replies
  • 15 likes

Latest update 8.4.37.571 armV7: Spotify connect not working?

Hi, It seems that since this morning update Spotify Connect have some problems. Sonos speakers do not exist anymore and casting to chromecast dongle does not work. Is there some problem on the Spotify Connect side? Thank you Camillo

Community Legend

Hi,  It seems that since this morning update Spotify Connect have some problems.    Sonos speakers do not exist anymore and casting to chromecast dongle does not work.   ...

camillo75

Community Legend

1502 Views

1 replies

1 likes

  • 1502 Views
  • 1 replies
  • 1 likes

Solved!! Remove Download option missing from Android App version 8.4.32.623 armV7

I have a Moto Z Force Droid running Android 7.1.1 and Spotify App version 8.4.32.623 armV7.I have playlists that are downloaded.When I press the menu button next to any of these playlists, there is a Download option but no Remove Download option.I ha...

Regular

I have a Moto Z Force Droid running Android 7.1.1 and Spotify App version 8.4.32.623 armV7. I have playlists that are downloaded. When I press the menu button next to any of these playlists, there ...

thorzyleif

Regular

1800 Views

3 replies

1 likes

  • 1800 Views
  • 3 replies
  • 1 likes

Spotify doesn't work properly on my BQ tablet

Hi, since I downloaded Spotify for my BQ tablet, it has had several problems. Sometimes it can't work when connected to wi-fi, and it also stops when playing a song or when it goes to other song for no reason and you have to wait some minutes (someti...

Newbie

Hi, since I downloaded Spotify for my BQ tablet, it has had several problems. Sometimes it can't work when connected to wi-fi, and it also stops when playing a song or when it goes to other song for ...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

No internet connection after new router

Hi I changed our router yesterday and now I am not able to connect to Spotify (the rest of tings running on our wifi is working fine. I have tried to reinstall the Spotify app and now I'm not even able to wifi log in to Spotify. It just says there is...

Casual Listener

Hi  I changed our router yesterday and now I am not able to connect to Spotify (the rest of tings running on  our wifi is working fine.    I have tried to reinstall the Spotify...

852 Views

0 replies

1 likes

  • 852 Views
  • 0 replies
  • 1 likes

I want the like button alongside other controls in notification/locked bar.

Right now there's only previous, pause/play, and forward. I hate having to unlock my device and pull up the app to like a song.

Newbie

Right now there's only previous, pause/play, and forward. I hate having to unlock my device and pull up the app to like a song.

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Can't download Spotify from Google Play

I'm trying to get Spotify to my daughter. I have exactly the same type of phone, Huawei P8 Lite. I have Spotify and it's working fine. When trying to download it to my daughter I receive an error that tells that there is some "content filter level is...

Newbie

I'm trying to get Spotify to my daughter. I have exactly the same type of phone, Huawei P8 Lite. I have Spotify and it's working fine. When trying to download it to my daughter I receive an error tha...

PS333

Newbie

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

I can not link my account to facebook

HiI tried to share my playlist on facebook but there is a message that my account on spoitfy is linked to another account. I do not even know what it means. I have always had this account, but spoitfy can not connect me to facebook. RegardsRicky Sind...

Newbie

Hi I tried to share my playlist on facebook but there is a message that my account on spoitfy is linked to another account. I do not even know what it means. I have always had this account, but spoi...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Add support for Google ChromeCast

Spotify will not cast to either Chromcast device from my Android after I linked the app to my PS4. It seems I also can not forget a connected device.

Newbie

Spotify will not cast to either Chromcast device from my Android after I linked the app to my PS4. It seems I also can not forget a connected device.

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

How do I stop shuffle in a playlist I have created?

I created a playlist and want to play it in order. I can do this on my computer but not on my Samsung 8 Android. How do I turn the shuffle function off on the phone app?

Casual Listener

I created a playlist and want to play it in order.  I can do this on my computer but not on my Samsung 8 Android.  How do I turn the shuffle function off on the phone app?

513 Views

0 replies

1 likes

  • 513 Views
  • 0 replies
  • 1 likes

Huawei lockscreen problem

HiOn my Huawei P9 plus spotify controls don't appear in the lockscreen I tried to turn on keep on lockscreen in the notifications settings and I also tried to uninstall and reinstall spotify but nothing happenedAny solutions?

Newbie

Hi On my Huawei P9 plus spotify controls don't appear in the lockscreen  I tried to turn on keep on lockscreen in the notifications settings and I also tried to uninstall and reinstall spotify...

845 Views

0 replies

0 likes

  • 845 Views
  • 0 replies
  • 0 likes

Solved!! Control Spotify with gear s3

Hello,I have had Spotify for quite some time now and still love it. I used to have an Asus Zen Watch 2. When this died I got the Gear S3. With the Zen watch I could control Spotify without looking at my phone. Now fast forward to the gear S3. It will...

Regular

Hello, I have had Spotify for quite some time now and still love it. I used to have an Asus Zen Watch 2.  When this died I got the Gear S3. With the Zen watch I could control Spotify without lo...

Milkovr

Newbie

44011 Views

9 replies

1 likes

  • 44011 Views
  • 9 replies
  • 1 likes

Donde puedo ver las canciones en la cual le puse me gusta

Quisiera saber donde se guardan las canciones de los mix que solo le pongo me gusta (el corazón de la izquierda) y no las he guardado en mi biblioteca

Casual Listener

Quisiera saber donde se guardan las canciones de los mix que solo le pongo me gusta (el corazón de la izquierda) y no las he guardado en mi biblioteca

malejaz

Newbie

33624 Views

1 replies

11 likes

  • 33624 Views
  • 1 replies
  • 11 likes

spotify does not respond

I have deleted Spotify 5 times and until it doesen't work. Need help pls!!Thx

Newbie

I have deleted Spotify 5 times and until it doesen't work.  Need help pls!! Thx

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Spotify crashes when scrolling down menu

I'm having issues when opening menu, i can't scroll down, app just crashes and closes. I have the latest version, tried deleting and reinstalling and nothing happens, it's a bug. Running android 4.4.4

Regular

I'm having issues when opening menu, i can't scroll down, app just crashes and closes. I have the latest version, tried deleting and reinstalling and nothing happens, it's a bug. Running android 4.4.4

Tinripp

Newbie

578 Views

1 replies

1 likes

  • 578 Views
  • 1 replies
  • 1 likes

Access play queue from daily mix

Hello, Spotify. Sometimes I would like to quickly add songs to the playing queue when playing one of the daily mixes but the button for the complete queue (as described here) is not visible when playing from any of the daily mixes, only when playing ...

Casual Listener

Hello, Spotify.   Sometimes I would like to quickly add songs to the playing queue when playing one of the daily mixes but the button for the complete queue (as described here) is not visible ...

Personman1021

Newbie

1990 Views

4 replies

5 likes

  • 1990 Views
  • 4 replies
  • 5 likes

Commercial after every second song

I use Spotify Free and the voice says 'watch this spot for 30 minutes without commercials'. But after every second song there's one and it's unskippable and so annoying. Does anyone else have this problem and knows how to solve it?

Newbie

I use Spotify Free and the voice says 'watch this spot for 30 minutes without commercials'. But after every second song there's one and it's unskippable and so annoying. Does anyone else have this pr...

517 Views

0 replies

1 likes

  • 517 Views
  • 0 replies
  • 1 likes