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Cant log in "you are in offline-mode"

Cant log in "you are in offline-mode"

Hi,

 

Anyone can help me?

 

My Samsung Edge7 say me that "I'm currently offline-mode and I should go to online-mode so I could get connection to spotify" when I'm trying to log in.

 

My phone is in wifi and I have mobile data on as well. all the another programs, that I have tried works normally.

 

I tried to reset my password already and boot my phone. I have maxium amount of music in offline mode and before I would not like to uninstall spotify. I have premium contract.

 

Thanks for your advises in advance. 

 

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4 Replies

Hi. Reinstall the app, following the steps here to fix this.

Thanks, I will do that, if I don't get another solution, because I try to avoid this:

 

Note: Any offline playlists will need to be redownloaded after reinstalling.

Unfortunately you're right but there isn't another solution as far as I know. Sorry.

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