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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106937 Views

26 replies

3 likes

  • 106937 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216716 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216716 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570397 Views

78 replies

3 likes

  • 570397 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470197 Views

577 replies

40 likes

Account
Free
  • 470197 Views
  • 577 replies
  • 40 likes

local files won't download on phone (android)

I have a few songs that I wanted to add to my library that are not on spotify.I have mp3 files on my computer and are accessible/playable through the desktop app.I have added these to a playlist so I can download and access them on my mobile. but it ...

Newbie

I have a few songs that I wanted to add to my library that are not on spotify. I have mp3 files on my computer and are accessible/playable through the desktop app. I have added these to a playlist ...

Joe

Community Legend

2413 Views

1 replies

0 likes

  • 2413 Views
  • 1 replies
  • 0 likes

Halp, cant log in

I was charging my phone earlier and i unplugged it to move it and even though it had battery it shut off as soon as i unplugged it. Whenni turned it back on it had logged me out. Now trying to log back in it says that im not online and when i hit con...

Casual Listener

I was charging my phone earlier and i unplugged it to move it and even though it had battery it shut off as soon as i unplugged it. Whenni turned it back on it had logged me out. Now trying to log ba...

Nico

Community Legend

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Solved!! Does downloaded song will take data lte if played in normal mode not offline

Hi I will like to know if i downloaded a song will take data lte in normal modeif i play it .Not in offline mode thx

Casual Listener

Hi I will like to know if  i  downloaded a song will take data lte in normal modeif i play it . Not in offline mode   thx

cryptonia

Casual Listener

623 Views

2 replies

0 likes

  • 623 Views
  • 2 replies
  • 0 likes

For some reason every time I start the app it takes forever to use the search function.

It's been like this every since I downloaded it. I'd have to shut the app down multiple times to get it to work. I can still play my music from my playlist but those show up a little slow at times also.

Newbie

It's been like this every since I downloaded it. I'd have to shut the app down multiple times to get it to work. I can still play my music from my playlist but those show up a little slow at times al...

ajburt12

Newbie

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Does spotify save data to the phone's internal storage even though no song was ever downloaded?

I have Spotify on my android phone and I only ever 'Save' songs, never Download, yet it shows 3GB of internal storage used by Spotify. What is this data being stored on my phone by Spotify?

Newbie

I have Spotify on my android phone and I only ever 'Save' songs, never Download, yet it shows 3GB of internal storage used by Spotify. What is this data being stored on my phone by Spotify?

butthole2ofthem

Casual Listener

1248 Views

2 replies

0 likes

  • 1248 Views
  • 2 replies
  • 0 likes

Sponsored message problem

Just ask why sometimes can't play sponsored message? It automatically skip to another ads.

Newbie

Just ask why sometimes can't play sponsored message? It automatically skip to another ads.

504 Views

0 replies

0 likes

  • 504 Views
  • 0 replies
  • 0 likes

Tarjeta SD

My problem continues, I tried everything I was told, now I download the music on the SD card, then I close the app and after a while I open it again and ask me to log in again, start and there is not a downloaded album, help please, or should I chang...

Casual Listener

My problem continues, I tried everything I was told, now I download the music on the SD card, then I close the app and after a while I open it again and ask me to log in again, start and there is not...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Solved!! LogIn not possible on Android app

Hi,I installed Spotify fresh. So very first install ever on my phone.But I can enter my details as often as I want to and it always tells me that my username/password are invalid.I try them on my computer in my browser: no issues at all! I uninstalle...

Casual Listener

Hi, I installed Spotify fresh. So very first install ever on my phone. But I can enter my details as often as I want to and it always tells me that my username/password are invalid. I try them on ...

Mammamartine

Newbie

2746 Views

11 replies

1 likes

  • 2746 Views
  • 11 replies
  • 1 likes

Shuffle and repeat buttons have been replaced by heart and exit buttons

As you can see on the image these essential features are gone. Surely there must be way to shuffle or I will have to revert to an earlier version

Casual Listener

As you can see on the image these essential features are gone. Surely there must be way to shuffle or I will have to revert to an earlier version

tempus0

Casual Listener

3309 Views

4 replies

0 likes

  • 3309 Views
  • 4 replies
  • 0 likes

Ever thought of hiring better coders?

Or pay them better so they can do their jobs, maybe? 

Regular

Or pay them better so they can do their jobs, maybe? 

281 Views

0 replies

1 likes

  • 281 Views
  • 0 replies
  • 1 likes

Spotify icon on android

I can't locate my spotify icon on my android phone. How do I retrieve it?

Newbie

I can't locate my spotify icon on my android phone.  How do I retrieve it?

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Spotify keeps pausing/stoping

When listening to spotify, it keeps pausing. Sometimes it's 5 min between pauses sometimes it pauses a fee times in one song. Can i fix this? Why is it doing this?

Newbie

When listening to spotify, it keeps pausing. Sometimes it's 5 min between pauses sometimes it pauses a fee times in one song. Can i fix this? Why is it doing this?

James174

Newbie

652 Views

2 replies

0 likes

  • 652 Views
  • 2 replies
  • 0 likes

Google assistant not playing music

Hi just subscribed to Spotify and am already unsatisfied. If this issue is not fixed the only option is a full refund. Simply put I can't get music to play with the google assistant. I say something like "play a song by daft punk" the app opens and n...

Newbie

Hi just subscribed to Spotify and am already unsatisfied. If this issue is not fixed the only option is a full refund.    Simply put I can't get music to play with the google assistant. I...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

Superuser Contribution Comment supprimer une connexion ?

Bonjour, Je ne sais pas a quoi cela peut etre du mais il semblerait que quelqu'un ait utilise mon compte spotify via un Web Player. Un Web Player (Chrome) apparait dans la liste des appareils et la musique change sans que j'intervienne, passe a la su...

Newbie

Bonjour,   Je ne sais pas a quoi cela peut etre du mais il semblerait que quelqu'un ait utilise mon compte spotify via un Web Player. Un Web Player (Chrome) apparait dans la liste des appareil...

7963 Views

0 replies

25 likes

  • 7963 Views
  • 0 replies
  • 25 likes

Lg Android: music stops when exiting app

i have a Lg G3 and when I leave the Spoyify app the music stops both opening another app and just staying on home. No already found solutions work.

Newbie

i have a Lg G3 and when I leave the Spoyify app the music stops both opening another app and just staying on home. No already found solutions work. 

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Add Equalizer in android

I do not have the equalizer in my app it is normal? I'm on huawei p8 lite 2017 please help

Newbie

I do not have the equalizer in my app it is normal? I'm on huawei p8 lite 2017 please help

701 Views

0 replies

0 likes

  • 701 Views
  • 0 replies
  • 0 likes

Song radio and daily mix not loading further tracks when using Spotify Connect

I'm having an issue with Daily Mix and Song Radio when using Spotify Connect.I'm using a Galaxy S7 to control and streaming to Samsung R1 speakers set up as a stereo pair.Once the mix gets to the end of what's displayed on screen it fails to load mor...

Regular

I'm having an issue with Daily Mix and Song Radio when using Spotify Connect. I'm using a Galaxy S7 to control and streaming to Samsung R1 speakers set up as a stereo pair. Once the mix gets to...

weedeeka

Newbie

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

No volume control...

Using Spotify connect on Nexus 6P (Android 8.0) into an Arcam rPlay network streamer. Music playback works fine, but cannot change volume either with Spotify app volume slider or with phone's volume buttons. I also have the same problem using Spotify...

Newbie

Using Spotify connect on Nexus 6P (Android 8.0) into an Arcam rPlay network streamer.   Music playback works fine, but cannot change volume either with Spotify app volume slider or with phone'...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

How Can I Get a Time Capsule Playlist?

Now that I have my Daily Mixes, the only thing missing that I had on my old account is the Time Capsule playlist. Checking timecapsule.spotify.com it always says "Better Luck Next Time" which means Spotify doesn't have enough listening data for this ...

Visitor

Now that I have my Daily Mixes, the only thing missing that I had on my old account is the Time Capsule playlist.   Checking timecapsule.spotify.com it always says "Better Luck Next Time" whic...

836 Views

0 replies

3 likes

Time Capsule
  • 836 Views
  • 0 replies
  • 3 likes

Superuser Contribution Galaxy S7 Edge - Android 7.0 Nougat - Spotify randomly pauses music

Hi everyone, My spotify app is randomly pausing music without touch it. I set the application in a "out of battery control" mode and I don't use the energy saver mode. Someone is facing the issue ? How can I solve it? Thanks for your help,Regards

Casual Listener

Hi everyone,   My spotify app is randomly pausing music without touch it.   I set the application in a "out of battery control" mode and I don't use the energy saver mode.   Some...

toniino38

Casual Listener

900 Views

4 replies

0 likes

  • 900 Views
  • 4 replies
  • 0 likes