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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387872 Views

545 replies

34 likes

Account
Free
  • 387872 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

  • 8044 Views
  • 0 replies
  • 7 likes

Samsung Gear headset controls

I cannot get Spotify tracks to pause/stop with the centre button on my BT earphones. All other buttons work including pressing same centre button to Play a track. It is annoying as I have to go in to the watch menus to pause audio when running, inste...

Newbie

I cannot get Spotify tracks to pause/stop with the centre button on my BT earphones. All other buttons work including pressing same centre button to Play a track. It is annoying as I have to go in to...

Aka7

Regular

578 Views

1 replies

1 likes

  • 578 Views
  • 1 replies
  • 1 likes

Spotify comes on as soon as I end a call

Hello. This is really annoying. Been like that for a few days. Talk on the phone, end call, music starts playing. Tips welcome

Casual Listener

Hello.   This is really annoying. Been like that for a few days. Talk on the phone, end call, music starts playing.   Tips welcome 🙂

Magicfenetre

Casual Listener

385 Views

2 replies

0 likes

  • 385 Views
  • 2 replies
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Solved!! Update/instal reboot my phone

Hi, Since this morning my phone can't update spotify app : when it finishes to download my phone restarts. I tried to reboot my phone before , removed sd card , uninstalled and cleaned all data from spotify , restored my phone and the problem is stay...

Casual Listener

Hi,   Since this morning my phone can't update spotify app : when it finishes to download my phone restarts.    I tried to reboot my phone before , removed sd card , uninstalled an...

irenemartins

Regular

1850 Views

10 replies

1 likes

  • 1850 Views
  • 10 replies
  • 1 likes

Spotify se met sur pause

J'ai un Sony xperia et depuis hier Spotify se met de lui-même sur pause toutes les 10-20 secondes. J'ai déjà essayé de désinstallé et réinstaller Spotify, redémarrer mon téléphone, mais le problème est toujours là... Que faire ??

Casual Listener

J'ai un Sony xperia et depuis hier Spotify se met de lui-même sur pause toutes les 10-20 secondes. J'ai déjà essayé de désinstallé et réinstaller Spotify, redémarrer mon téléphone, mais le problème e...

Eurelix

Newbie

101460 Views

6 replies

1 likes

  • 101460 Views
  • 6 replies
  • 1 likes

PW problem RuneAudio

HiI used Facebook to login, but now I'm using a Raspberry Pi with DAC and Rune Audio to play music. Spotify is supported but not FB login. How I can login?

Newbie

Hi I used Facebook to login, but now I'm using a Raspberry Pi with DAC and Rune Audio to play music. Spotify is supported but not FB login. How I can login?

DrivenPlaylist

Newbie

1204 Views

1 replies

0 likes

  • 1204 Views
  • 1 replies
  • 0 likes

Chrome OS Android App not working with local files

I'm working on a Chromebook with Android apps enabled, and have downloaded the Spotify Android app (not simply the web player) to stream and download songs. The Android app (like all Spotify apps) has the ability to take local files from a compatible...

Newbie

 I'm working on a Chromebook with Android apps enabled, and have downloaded the Spotify Android app (not simply the web player) to stream and download songs. The Android app (like all Spotify ap...

1343 Views

0 replies

5 likes

  • 1343 Views
  • 0 replies
  • 5 likes

Download stuck (note 5, android 7.0)

I tried uninstalling the app and reseting my phone but nothing works. Download either stuck at 0% or x% (meaning it can get stuck whenever it wants, EVEN 99%) I never really have all my songs downloaded, at most 1/3 of em (almost 1k songs total). Doe...

Newbie

I tried uninstalling the app and reseting my phone but nothing works. Download either stuck at 0% or x% (meaning it can get stuck whenever it wants, EVEN 99%) I never really have all my songs downloa...

370 Views

0 replies

0 likes

  • 370 Views
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  • 0 likes

Songs showing as grey on android but play on PC

I added a local file from itunes to my spotify library and the songs I added are on my spotify library on my computer and I can listen to them no problem.In the past I've transfered songs from my PC spotify to my Android spotify this way with no prob...

Newbie

I added a local file from itunes to my spotify library and the songs I added are on my spotify library on my computer and I can listen to them no problem. In the past I've transfered songs from my P...

245 Views

0 replies

0 likes

  • 245 Views
  • 0 replies
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Solved!! Não aparece a opção de importar.

Não aparece a opção de importar as músicas do próprio celular.

Newbie

Não aparece a opção de importar as músicas do próprio celular.

NoriDias

Newbie

6010 Views

3 replies

9 likes

  • 6010 Views
  • 3 replies
  • 9 likes

Updates remove saved music? Why?!?!

Quite frequently when both my Android phone and ipad updates, all my saved (downloaded) music will 'unsave'. I've had to redownload all my music at least 6-8 times this year! Is this a problem on my end or is it an issue with the update process itsel...

Newbie

Quite frequently when both my Android phone and ipad updates, all my saved (downloaded) music will 'unsave'. I've had to redownload all my music at least 6-8 times this year! Is this a problem on my ...

253 Views

0 replies

0 likes

  • 253 Views
  • 0 replies
  • 0 likes

Spotify Premium Account Expired

If my premium account has expired, do the music that i save in My Songs gone? I mean the list. Can i still stream my songs list online although it's shuffle?

Newbie

If my premium account has expired, do the music that i save in My Songs gone? I mean the list. Can i still stream my songs list online although it's shuffle?

Noah

Spotify Star

631 Views

1 replies

0 likes

  • 631 Views
  • 1 replies
  • 0 likes

App keeps crashing on startup

Hoping someone can help me out here. For a few days now my Samsung S7 is having difficulty with the app. Anytime I open the app it just pauses on my home screen, doesn't bring anything up, just the grey background and then crashes. Which on Samsung i...

Newbie

Hoping someone can help me out here.   For a few days now my Samsung S7 is having difficulty with the app. Anytime I open the app it just pauses on my home screen, doesn't bring anything up, j...

Betelgeuse31

Newbie

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

Can't Upgrade to Premium

I am unable to get to the premium version.. but its not showing!

Newbie

I am unable to get to the premium version.. but its not showing!

Noah

Spotify Star

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

SoundCloud Integration to help new talent get signed

My son signed into m6 spodify on his phone, Somehow it changed the username on my phone to his! How to change back???? Help

Newbie

My son signed into m6 spodify on his phone,  Somehow it changed the username on my phone to his!  How to change back???? Help

215 Views

0 replies

0 likes

  • 215 Views
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Please allow us to manually choose the SDcard for storage!

I have the issue of Spotify never choosing my 64GB SDcard over my local 32GB storage. Why can't you just add the option of moving the files? Why must you have guides telling us to run 8 different steps that MIGHT help the situation? Why make a weird ...

Regular

I have the issue of Spotify never choosing my 64GB SDcard over my local 32GB storage. Why can't you just add the option of moving the files? Why must you have guides telling us to run 8 different ste...

249 Views

0 replies

0 likes

  • 249 Views
  • 0 replies
  • 0 likes

can't download by using cellular

I already have premium, but I cant download songs. when I went to settings, the songs still couldnt be downloaded. my phone capacity is more than 1gb. anyone, please, help me

Newbie

I already have premium, but I cant download songs. when I went to settings, the songs still couldnt be downloaded. my phone capacity is more than 1gb. anyone, please, help me

Noah

Spotify Star

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Fiz o pagamento do boleto bancario e nao foi ativo o Premium

Fiz o pagamento do spotify Premium via boleto ha 10 dias atras de RS199,00 e o meu spotify esta dizendo que eu nao atualizei meus dados de pagamento ainda. Quero uma solucao para esse problema.

Newbie

Fiz o pagamento do spotify Premium via boleto ha 10 dias atras de RS199,00 e o meu spotify esta dizendo que eu nao atualizei meus dados de pagamento ainda. Quero uma solucao para esse problema.

226 Views

0 replies

0 likes

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Solved!! Mobile data usage

I was wondering when I listen to a playlist while on 3G, does the app plays all the songs over 3G, or it plays only the songs I didn't download to my phone.

Newbie

I was wondering when I listen to a playlist while on 3G, does the app plays all the songs over 3G, or it plays only the songs I didn't download to my phone.

Noah

Spotify Star

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Superuser Contribution Aplicación Lenta

Estimados a algunos de ustedes le funciona mal la aplicación, muy lenta y se cierra.Saludos

Newbie

Estimados a algunos de ustedes le funciona mal la aplicación, muy lenta y se cierra. Saludos

larock83

Newbie

20960 Views

4 replies

18 likes

  • 20960 Views
  • 4 replies
  • 18 likes

Se traba y reinicia celular

Tengo un Samsung J7 Cada que uso spotify y se apaga la pantalla este se traba y me reinicia todo el celular es bastante incómodo ya reinstale la aplicación, la actualicé y también reinicie celular de fabrica y nada funciona ayuda plis se está volvien...

Newbie

Tengo un Samsung J7 Cada que uso spotify y se apaga la pantalla este se traba y me reinicia todo el celular es bastante incómodo ya reinstale la aplicación, la actualicé y también reinicie celular de...

Laura81

Newbie

1301 Views

3 replies

2 likes

  • 1301 Views
  • 3 replies
  • 2 likes