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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194153 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194153 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535361 Views

78 replies

3 likes

  • 535361 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438677 Views

565 replies

37 likes

Account
Free
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  • 565 replies
  • 37 likes

Se detiene solo spotify

No se que ocurre que se detiene solo spotify premium cuando estoy escuchando musica. Tengo un huawei P9 Lite. Ya desinstale la app, vi el tema del segundo plano, vi los permisos. ¿Que mas puedo hacer? Nada resulta

Newbie

No se que ocurre que se detiene solo spotify premium cuando estoy escuchando musica. Tengo un huawei P9 Lite. Ya desinstale la app, vi el tema del segundo plano, vi los permisos. ¿Que mas puedo hacer...

919 Views

0 replies

3 likes

  • 919 Views
  • 0 replies
  • 3 likes

UI/Skipping song

It seems like for ages when you swipe on the album cover, it's a 50/50 chance of it actually skipping the song. The graphic for the next album cover is shown but the same song remains playing and you have to physically click the skip button. My frien...

Regular

It seems like for ages when you swipe on the album cover, it's a 50/50 chance of it actually skipping the song. The graphic for the next album cover is shown but the same song remains playing and you...

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes

Volume too low

On android and yes I've checked the setting and yes I've got the latest update. Volume with my headphones is dramatically lower than it was just a few weeks or months ago.

Newbie

On android and yes I've checked the setting and yes I've got the latest update. Volume with my headphones is dramatically lower than it was just a few weeks or months ago.

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
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App keeps closing on Android car stereo.

Hi Guys, I recently bought an android car stereo by xtrons now the unit keeps closing Spotify when waze app or google maps app is running. The spotify waze integration is on. I have tried uninstalling the apps but it still keeps happening... I have a...

Newbie

Hi Guys,   I recently bought an android car stereo by xtrons now the unit keeps closing Spotify when waze app or google maps app is running.   The spotify waze integration is on. &nbsp...

1201 Views

0 replies

0 likes

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  • 0 replies
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"downloading" and "waiting...." at the same time

Android galaxy s7; premium memberpreparing for a road tripI have a playlist I want to downloadI'm in the playlist and moved the switch to DOWNLOADThe display says 'Downloading" and below it "waiting to download"I have a strong wifi signalI've turned ...

Regular

Android galaxy s7;  premium member preparing for a road trip I have a playlist I want to download I'm in the playlist and moved the switch to DOWNLOAD The display says 'Downloading" and belo...

newmarket2

Regular

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

I can't seem to access the music library on Android

Alright, so here goes:On my Galaxy J5, I have recently performed a new installation of the Viper OS (Android 7.1). Prior to this, everything was working just fine on the same OS. After reinstalling, I am able to log in and see my Daily mixes, all oth...

Newbie

Alright, so here goes: On my Galaxy J5, I have recently performed a new installation of the Viper OS (Android 7.1). Prior to this, everything was working just fine on the same OS. After reinstalling...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
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I cant pay

Spotify rejects my credit card.l can't pay.

Newbie

Spotify rejects my credit card.l can't pay.

350 Views

0 replies

0 likes

  • 350 Views
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Question about Data use

When you are on your phone, online... And you play a song that you have downloaded... is it streaming/using data, or is it playing the downloaded track??? Wondering if I can stay online, while listening to downloaded music WITHOUT using data?

Regular

When you are on your phone, online... And you play a song that you have downloaded... is it streaming/using data, or is it playing the downloaded track??? Wondering if I can stay online, while listen...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Solved!! How to make all songs available offline?

Let me start off by saying I really like the new update. It works amazing on the PC and android but I do not know how to make all songs under "My Music" availible offline. It seems a bit silly that I would have to put the saved song in a playlist jus...

Regular

Let me start off by saying I really like the new update. It works amazing on the PC and android but I do not know how to make all songs under "My Music" availible offline. It seems a bit silly that I...

mikhaelroda

Casual Listener

150279 Views

40 replies

1 likes

  • 150279 Views
  • 40 replies
  • 1 likes

Have to download my music everyday

I play Spotify on a daily basis.Like once I wake up, everyday.However every morning, whatever I had downloaded, it's back to *Not downloaded*

Newbie

I play Spotify on a daily basis. Like once I wake up, everyday. However every morning, whatever I had downloaded, it's back to *Not downloaded* 

IFireflyl

Casual Listener

1242 Views

2 replies

2 likes

  • 1242 Views
  • 2 replies
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Internal data storage removal - it worked!

When my wee 16GB phone started telling me I was running out of space I googled for hours, finally sorted app storage by size and yes...Spotify was taking up 4.5GB and as I only stream music and dont download any I couldn't figure this out. I read a g...

Visitor

When my wee 16GB phone started telling me I was running out of space I googled for hours, finally sorted app storage by size and yes...Spotify was taking up 4.5GB and as I only stream music and dont ...

889 Views

0 replies

0 likes

Clear data to free up storage
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Smallest offline Android player

This has been asked before but not for a couple of years and I hope the answer jhas changed. Anyway....what's the SMALLEST player I can use with Spotify offline playlists? I currently go running with my iPod nano 6th gen which is a perfect size but o...

Casual Listener

This has been asked before but not for a couple of years and I hope the answer jhas changed.   Anyway....what's the SMALLEST player I can use with Spotify offline playlists?  I currently ...

figomes

Newbie

23407 Views

11 replies

1 likes

  • 23407 Views
  • 11 replies
  • 1 likes

Solved!! Local Files won't play on mobile

Recently, I've made a playlist on Spotify based from my local files. I'm able to play this playlist on my computer perfectly, but when I try to listen to it on my Samsung S6 phone, it won't play at all and won't allow me to sync as all of the songs a...

Casual Listener

Recently, I've made a playlist on Spotify based from my local files. I'm able to play this playlist on my computer perfectly, but when I try to listen to it on my Samsung S6 phone, it won't play at a...

Rhiannonsj

Newbie

65328 Views

6 replies

5 likes

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  • 6 replies
  • 5 likes

Getting a warning 10-15 times a day like a notification wrong password to scrobler.fm

It says wring password to last.fm, and I'm turning scrobbling to last.fm every time but is turning it self on, don't even have last.fm and never had

Newbie

It says wring password to last.fm, and I'm turning scrobbling to last.fm every time but is turning it self on, don't even have last.fm and never had   

344 Views

0 replies

0 likes

  • 344 Views
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Spotify Bluetooth recently stopped working with my car and headset

I have a 2016 Chevy Cruze and jaybird x3 Bluetooth headphones and for some reason just recently my Bluetooth stopped working properly with both. I use Spotify on my Google pixel 2 and everything was originally working fine but as of this week I can n...

Newbie

I have a 2016 Chevy Cruze and jaybird x3 Bluetooth headphones and for some reason just recently my Bluetooth stopped working properly with both. I use Spotify on my Google pixel 2 and everything was ...

458 Views

0 replies

0 likes

  • 458 Views
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PS4 App

I'm having trouble with my phone app connection to ps4 Spotify app. Normally when I'm in my WiFi it should see my ps4 and connect it easily. But this android app doesn't see the ps4. I have tried to restart WiFi on my phone and also for ps4 but didn'...

Newbie

I'm having trouble with my phone app  connection to ps4 Spotify app. Normally when I'm in my WiFi it should see my ps4 and connect it easily. But this android app doesn't see the ps4. I have tri...

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
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Spotify stops doing what I want

Everything works fine meanwhile I am in the app, if I go to another app Spotify 1sec after that go crazy, notification bar changes to the first music I played, back and forward buttons doesnt works, including the pause one.. When I enter the app agai...

Newbie

Everything works fine meanwhile I am in the app, if I go to another app Spotify 1sec after that go crazy, notification bar changes to the first music I played, back and forward buttons doesnt works, ...

251 Views

0 replies

0 likes

  • 251 Views
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Auto play not working

So I can't disable the autoplay option and the songs are aways skipping to related artists.

Newbie

So I can't disable the autoplay option and the songs are aways skipping to related artists.

608 Views

0 replies

2 likes

  • 608 Views
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  • 2 likes

Local song on laptop

Hi guys, So I've got a problem. My friends made a song and I want to listen to it using Spotify.I am able to listen to it on the Spotify app on my laptop, but I am not able to download it to my Android phone.Does anyone have any idea how to fix this ...

Newbie

Hi guys,   So I've got a problem. My friends made a song and I want to listen to it using Spotify. I am able to listen to it on the Spotify app on my laptop, but I am not able to download it ...

ediewalton13

Casual Listener

671 Views

3 replies

0 likes

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  • 3 replies
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Switched to android

I just switched from an iPhone to an android, I had a premium account with my iPhone but now when I log into my account on my android my premium is gone and everything I had downloaded is gone as well. Help!! Thank you!!

Newbie

I just switched from an iPhone to an android, I had a premium account with my iPhone but now when I log into my account on my android my premium is gone and everything I had downloaded is gone as wel...

266 Views

0 replies

0 likes

  • 266 Views
  • 0 replies
  • 0 likes