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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118359 Views

27 replies

4 likes

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  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238471 Views

153 replies

11 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599355 Views

79 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491939 Views

581 replies

42 likes

Account
Free
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Galaxy S8+ -- Spotify Freezes

After I installed the most recent update to Spotify on my Galaxy S8+, Spotify will let me login to my account and the app starts, but then immediately crashes and will not load.I've tried all the other recommended fixes I've found here in the forum a...

Newbie

After I installed the most recent update to Spotify on my Galaxy S8+, Spotify will let me login to my account and the app starts, but then immediately crashes and will not load. I've tried all the o...

454 Views

0 replies

0 likes

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Google Assistant plays same playlist when I say "play some music"

When I ask the google assistant to "play some music", it plays an annoying playlist everytime. I cannot make it continue what it was playing. It swithec to the same playlist everytime. I cannot delete the playlist because it is not mine, I am not fol...

Newbie

When I ask the google assistant to "play some music", it plays an annoying playlist everytime. I cannot make it continue what it was playing. It swithec to the same playlist everytime. I cannot delet...

460 Views

0 replies

0 likes

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Spotify has 345GB of memory in use

Hello, ( Sorry for my bad english in advance )My spotify always use 345 GB when I look on my Phones memory. I use a Samsung J5 2017 with a 32GB memory Card. I don't know if it's just a visual bug or something like that because I only have ~40GB of me...

Casual Listener

Hello, ( Sorry for my bad english in advance 🙂 ) My spotify always use 345 GB when I look on my Phones memory. I use a Samsung J5 2017 with a 32GB memory Card. I don't know if it's just a visual bu...

557 Views

0 replies

0 likes

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Spotify on Denon x1200w will stop playing and crash when I unlock my phone or wives

Myself and my wife use Oneplus X and have Spotify installed on our computers and phones. Now we've taken advantage of the Family package. This has caused an error that wasn't there before.Every time spotify is playing on the Denon network receiver an...

Newbie

Myself and my wife use Oneplus X and have Spotify installed on our computers and phones. Now we've taken advantage of the Family package. This has caused an error that wasn't there before. Every tim...

Piszczyk

Newbie

1183 Views

2 replies

1 likes

  • 1183 Views
  • 2 replies
  • 1 likes

Solved!! Can`t operate spotify over my bluetooth headset

Hello, last week I saved my spotify offline songs on my sd card because my phone storage was to small. Since I did this I can`t operate spotify over my bluetooth headset and over my Zenec Radio in my car. On top of that I can`t see the tracks and the...

Regular

Hello,   last week I saved my spotify offline songs on my sd card because my phone storage was to small.   Since I did this I can`t operate spotify over my bluetooth headset and over my...

user-removed

Not applicable

32514 Views

29 replies

0 likes

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Superuser Contribution Spotify starts playing automatically

Whenever I watch an Instagram video or hang up on a phone conversation, Spotify starts playing automatically. I've disabled auto-play but it keeps happening. It's not running in the background when this happens. This is on an Motorola G5 plus. Thank ...

Newbie

Whenever I watch an Instagram video or hang up on a phone conversation, Spotify starts playing automatically. I've disabled auto-play but it keeps happening. It's not running in the background when t...

ianjoethompson

Newbie

12538 Views

4 replies

9 likes

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  • 4 replies
  • 9 likes

Offline mode

Hello, i was was wondering if there is a way to keep your Spotify available when you’re offline more than 30 days because in the military and deployed you’re usually not able to have a internet connection to verify subscriptions and you music will be...

Newbie

Hello,   i was was wondering if there is a way to keep your Spotify available when you’re offline more than 30 days because in the military and deployed you’re usually not able to have a inter...

397 Views

0 replies

0 likes

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Stuck on 0 out of 1 downloaded - Google Pixel XL

Over the last couple of days the Spotify app on my phone has started to show a "Downloading" notification saying "0 out of 1 (0% complete)". All my songs have the green downloaded tick next to them, and when switching to offline mode the latest downl...

Newbie

Over the last couple of days the Spotify app on my phone has started to show a "Downloading" notification saying "0 out of 1 (0% complete)".    All my songs have the green downloaded...

benmhogan

Newbie

1580 Views

1 replies

4 likes

  • 1580 Views
  • 1 replies
  • 4 likes

Starts skipping songs, starts up in background

App worked fine on my old phone (Samsung Note 5) and I recently upgraded to the Note 8 and started having issues with songs skipping. Sometimes it will work fine, and other times the songs will play a few seconds a day start skipping to the next trac...

Newbie

App worked fine on my old phone (Samsung Note 5) and I recently upgraded to the Note 8 and started having issues with songs skipping. Sometimes it will work fine, and other times the songs will play ...

716 Views

0 replies

0 likes

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Solved!! I can't download music on my SD card - Huawei P9

Hi, I'm premium user and would like to download offline music to my SD card. i found this instructions:https://support.spotify.com/cr/using_spotify/search_play/save-to-sd-card/ However, when i follow the instructions, I do not even find the option to...

Casual Listener

Hi,  I'm premium user and would like to download offline music to my SD card.  i found this instructions: https://support.spotify.com/cr/using_spotify/search_play/save-to-sd-card/ &nbsp...

pelufano

Casual Listener

16486 Views

7 replies

0 likes

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  • 7 replies
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Lowers volume when I get notifications

I'm pretty sure that this is not a spotify problem but an android problem, but it's very annoying. Whenever I get a notification, the volume goes down for a bit and then goes back up. I just updated to Android 8.0.0 and after that it started happenin...

Casual Listener

I'm pretty sure that this is not a spotify problem but an android problem, but it's very annoying. Whenever I get a notification, the volume goes down for a bit and then goes back up. I just updated ...

NegZero

Newbie

5949 Views

4 replies

7 likes

  • 5949 Views
  • 4 replies
  • 7 likes

Freeze and crash as soon as I open the app

I can't use the app, it doesn't respond and crashes after a little while. Using a Samsung galaxy s7 with Android v 7.0. I already tried a clean install.Any ideas?

Newbie

I can't use the app, it doesn't respond and crashes after a little while. Using a Samsung galaxy s7 with Android v 7.0. I already tried a clean install. Any ideas? 

411 Views

0 replies

0 likes

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eteterterter

hththtrhtrhtrhhghtfhghth

Regular

hththtrhtrhtrhhghtfhghth

344 Views

0 replies

0 likes

  • 344 Views
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App crash logging in as user #1, but works when logged in as user #2

Hey, I have a wierd problem that started when I played around with Google Assistant today. All of a sudden Spotify will not start; or it starts but is immediately shut down when logged in as my user (#1) I tried all the reccomended recovery reccomend...

Casual Listener

Hey,   I have a wierd problem that started when I played around with Google Assistant today. All of a sudden Spotify will not start; or it starts but is immediately shut down when logged in as...

faan_skit

Casual Listener

673 Views

1 replies

0 likes

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  • 1 replies
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Spotify keeps pausing music during the song playing and sometimes just skips song

I have a Samsung Galaxy J3 I recently reinstalled my spotify app and when im listening to songs it keeps just pausing the songs and mid song and then occassionaly just skips songs. I dont know what to do haha. I have tried restarting my phone deletin...

Newbie

I have a Samsung Galaxy J3 I recently reinstalled my spotify app and when im listening to songs it keeps just pausing the songs and mid song and then occassionaly just skips songs.   ...

585 Views

0 replies

0 likes

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Solved!! Offline sound quality problem

Hello! Im new to spotify and i started out with premium. I listen to my music primarily outside of my WiFi zone because im constantly walking to work/school and also listen when i go for runs on trails. when i downloaded my playlist for offline use i...

Regular

Hello!   Im new to spotify and i started out with premium. I listen to my music primarily outside of my WiFi zone because im constantly walking to work/school and also listen when i go for run...

arthurabatti

Newbie

4395 Views

11 replies

0 likes

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  • 11 replies
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Spotify works like youtube

Well, whenever spoti is working on background the song suddenly stops. If it is a song that i downloaded before, no problem. But if i want to listen a playlist or an album that i did not save, it requires spotify on screen- which is quite like youtub...

Newbie

Well, whenever spoti is working on background the song suddenly stops. If it is a song that i downloaded before, no problem. But if i want to listen a playlist or an album that i did not save, it req...

409 Views

0 replies

0 likes

  • 409 Views
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Spotify on Android

Yesterday i have changed my Password and today i tried to Log in. It starts for 2 or 3 seconds and then shuts down and i need to sign in again. I am signing in again, it starts Spotify and the same thing happens again. What is going in there ?

Newbie

Yesterday i have changed my Password and today i tried to Log in. It starts for 2 or 3 seconds and then shuts down and i need to sign in again. I am signing in again, it starts Spotify and the same t...

341 Views

0 replies

0 likes

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Screen keeps doubling up on android app

I don't know how to describe it but whenever I leave the app or go to the the current track playing it randomly takes a snapshot of what was on my last screen and overlays it over where spotify opens up at default and its very obstructive. As an exam...

Newbie

I don't know how to describe it but whenever I leave the app or go to the the current track playing it randomly takes a snapshot of what was on my last screen and overlays it over where spotify opens...

379 Views

0 replies

0 likes

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no puedo descargar la aplicacion :C

muy buen dia a todos, quisiera ver si alguien me puede ayudar pues no se que hacer :C, tengo cuenta premium y todo pero cuando descargo la aplicacion en mi celular la descarga y cuando empieza a instalar el celular se reinicia y no me deja instalarla...

Newbie

muy buen dia a todos, quisiera ver si alguien me puede ayudar pues no se que hacer :C, tengo cuenta premium y todo pero cuando descargo la aplicacion en mi celular la descarga y cuando empieza a inst...

531 Views

0 replies

0 likes

  • 531 Views
  • 0 replies
  • 0 likes