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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118348 Views

27 replies

4 likes

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  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238436 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238436 Views
  • 153 replies
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599326 Views

79 replies

3 likes

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  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491908 Views

581 replies

42 likes

Account
Free
  • 491908 Views
  • 581 replies
  • 42 likes

Add support for Google ChromeCast

Spotify will not cast to either Chromcast device from my Android after I linked the app to my PS4. It seems I also can not forget a connected device.

Newbie

Spotify will not cast to either Chromcast device from my Android after I linked the app to my PS4. It seems I also can not forget a connected device.

392 Views

0 replies

0 likes

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How do I stop shuffle in a playlist I have created?

I created a playlist and want to play it in order. I can do this on my computer but not on my Samsung 8 Android. How do I turn the shuffle function off on the phone app?

Casual Listener

I created a playlist and want to play it in order.  I can do this on my computer but not on my Samsung 8 Android.  How do I turn the shuffle function off on the phone app?

524 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

Huawei lockscreen problem

HiOn my Huawei P9 plus spotify controls don't appear in the lockscreen I tried to turn on keep on lockscreen in the notifications settings and I also tried to uninstall and reinstall spotify but nothing happenedAny solutions?

Newbie

Hi On my Huawei P9 plus spotify controls don't appear in the lockscreen  I tried to turn on keep on lockscreen in the notifications settings and I also tried to uninstall and reinstall spotify...

868 Views

0 replies

0 likes

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Solved!! Control Spotify with gear s3

Hello,I have had Spotify for quite some time now and still love it. I used to have an Asus Zen Watch 2. When this died I got the Gear S3. With the Zen watch I could control Spotify without looking at my phone. Now fast forward to the gear S3. It will...

Regular

Hello, I have had Spotify for quite some time now and still love it. I used to have an Asus Zen Watch 2.  When this died I got the Gear S3. With the Zen watch I could control Spotify without lo...

Milkovr

Newbie

44111 Views

9 replies

1 likes

  • 44111 Views
  • 9 replies
  • 1 likes

Donde puedo ver las canciones en la cual le puse me gusta

Quisiera saber donde se guardan las canciones de los mix que solo le pongo me gusta (el corazón de la izquierda) y no las he guardado en mi biblioteca

Casual Listener

Quisiera saber donde se guardan las canciones de los mix que solo le pongo me gusta (el corazón de la izquierda) y no las he guardado en mi biblioteca

malejaz

Newbie

33644 Views

1 replies

11 likes

  • 33644 Views
  • 1 replies
  • 11 likes

spotify does not respond

I have deleted Spotify 5 times and until it doesen't work. Need help pls!!Thx

Newbie

I have deleted Spotify 5 times and until it doesen't work.  Need help pls!! Thx

394 Views

0 replies

0 likes

  • 394 Views
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Spotify crashes when scrolling down menu

I'm having issues when opening menu, i can't scroll down, app just crashes and closes. I have the latest version, tried deleting and reinstalling and nothing happens, it's a bug. Running android 4.4.4

Regular

I'm having issues when opening menu, i can't scroll down, app just crashes and closes. I have the latest version, tried deleting and reinstalling and nothing happens, it's a bug. Running android 4.4.4

Tinripp

Newbie

595 Views

1 replies

1 likes

  • 595 Views
  • 1 replies
  • 1 likes

Access play queue from daily mix

Hello, Spotify. Sometimes I would like to quickly add songs to the playing queue when playing one of the daily mixes but the button for the complete queue (as described here) is not visible when playing from any of the daily mixes, only when playing ...

Casual Listener

Hello, Spotify.   Sometimes I would like to quickly add songs to the playing queue when playing one of the daily mixes but the button for the complete queue (as described here) is not visible ...

Personman1021

Newbie

2040 Views

4 replies

5 likes

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  • 4 replies
  • 5 likes

Commercial after every second song

I use Spotify Free and the voice says 'watch this spot for 30 minutes without commercials'. But after every second song there's one and it's unskippable and so annoying. Does anyone else have this problem and knows how to solve it?

Newbie

I use Spotify Free and the voice says 'watch this spot for 30 minutes without commercials'. But after every second song there's one and it's unskippable and so annoying. Does anyone else have this pr...

536 Views

0 replies

1 likes

  • 536 Views
  • 0 replies
  • 1 likes

Songs get deleted from SD Card

Every now and again, I open my app just to see my songs are not downloaded on my phone. When I go to see the storage, I see it has changed from SD Card to Internal Memory. Why does this keep happening? My SD Card is encripted, maybe that has to do wi...

Newbie

Every now and again, I open my app just to see my songs are not downloaded on my phone. When I go to see the storage, I see it has changed from SD Card to Internal Memory. Why does this keep happenin...

442 Views

0 replies

0 likes

  • 442 Views
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Missing music

I have spotify on my android and on my desktop at work. I noticed tons of my downloaded offline music was missing from my library on my phone. They are still showing up on my desktop however. If I remove and re-add the song on my desktop, it shows ba...

Newbie

I have spotify on my android and on my desktop at work.  I noticed tons of my downloaded offline music was missing from my library on my phone.  They are still showing up on my desktop howe...

435 Views

0 replies

0 likes

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Fix your platform

After years of just dealing with the same constant issues with the Android App for Spotify I decided to check to see if there were fixes available. In searching for them online I found links with Solved: in front of them. Horray! Except none of the i...

Newbie

After years of just dealing with the same constant issues with the Android App for Spotify I decided to check to see if there were fixes available. In searching for them online I found links with Sol...

460 Views

0 replies

0 likes

  • 460 Views
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Can't play songs after downloading

After I've downloaded songs, I can't play them anymore at offline mode. This only happens if I save data on SD card, but if it's on phone memory I can play song in offline mode. I tried to check why this happens and it gave me this. [ http://prntscr....

Newbie

After I've downloaded songs, I can't play them anymore at offline mode. This only happens if I save data on SD card, but if it's on phone memory I can play song in offline mode. I tried to check why ...

465 Views

0 replies

0 likes

  • 465 Views
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My Spotify used all 1gb of my data downloading songs marked to download while in offline mode.

Hey, so as you can see, Spotify used all 1GB of my data downloading music while set to offline mode. I am really annoyed about this as it has ruined my plan to stream my going to Cardiff to trainspot this weekend. I'm PAYG with Vodafone so cannot jus...

Newbie

Hey, so as you can see, Spotify used all 1GB of my data downloading music while set to offline mode. I am really annoyed about this as it has ruined my plan to stream my going to Cardiff to trainspot...

417 Views

0 replies

0 likes

  • 417 Views
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Keeps stopping and skipping songs

So I'm listenin to a podcast when it keeps stopping and then goes to a random episode, so I thought mathe it's just the podcast not working so I try listening to music (Rupual) and again it keeps stopping and starting and also it keeps skipping song....

Casual Listener

So I'm listenin to a podcast when it keeps stopping and then goes to a random episode, so I thought mathe it's just the podcast not working so I try listening to music (Rupual) and again it keeps sto...

653 Views

0 replies

0 likes

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Android Auto Offline Mode

The latest update for Android broke Android Auto. Before I was able to listen to my local library while Spotify is in Offline Mode but now since the update it just shows me a screen on my head unit that says Spotify is in Offline Mode, connect to the...

Newbie

The latest update for Android broke Android Auto. Before I was able to listen to my local library while Spotify is in Offline Mode but now since the update it just shows me a screen on my head unit t...

mark_irl

Newbie

1740 Views

1 replies

2 likes

  • 1740 Views
  • 1 replies
  • 2 likes

Solved!! Spotify Connect & Yamaha Reciever problems - See the device but cannot connect.

I have a Yamaha RX-V577 reciever with Spotify Connect and update to the last firmware.When I try to connect spotify using the Android APP, I see the device but cannot conect to it. What are the steps you took to get to the error/issue? 1. I star a so...

Regular

I have a Yamaha RX-V577 reciever with Spotify Connect and update to the last firmware. When I try to connect spotify using the Android APP, I see the device but cannot conect to it.   What ...

Gab76

Casual Listener

166161 Views

126 replies

3 likes

  • 166161 Views
  • 126 replies
  • 3 likes

switching country

hello spotifymy parents are divorced and i currently live with my mom in the Netherlands. My dad lives in the USA and he bought a family account. I cannot log in on that family account because i cannot change my country.please help me

Newbie

hello spotify my parents are divorced and i currently live with my mom in the Netherlands. My dad lives in the USA and he bought a family account. I cannot log in on that family account because i ca...

622 Views

0 replies

0 likes

  • 622 Views
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No 'Edit' button on the Playlist Options for rearranging songs and deleted songs

Whenever I want to rearrange the songs on the playlist. I can't because there is no edit button to rearrange the songs. I press the 3-dotted button and it comes up with no 'edit' button. I even used the 3-dotted button on the songs themselves and the...

Newbie

Whenever I want to rearrange the songs on the playlist. I can't because there is no edit button to rearrange the songs. I press the 3-dotted button and it comes up with no 'edit' button. I even used ...

phate0472

Regular

2355 Views

2 replies

1 likes

  • 2355 Views
  • 2 replies
  • 1 likes

Shuffle all songs

Why am I unable to shuffle all songs, it seems to just choose the top 50-100 songs in whatever category i choose to organize my songs by. i.e. if I am ordering them by title, then I will only be shuffling amongst songs with a title starting with 'A'

Newbie

Why am I unable to shuffle all songs, it seems to just choose the top 50-100 songs in whatever category i choose to organize my songs by. i.e. if I am ordering them by title, then I will only be shuf...

462 Views

0 replies

0 likes

  • 462 Views
  • 0 replies
  • 0 likes