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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7090 Views

0 replies

7 likes

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Solved!! I cannot turn shuffle off

I am using Spotify Android on a Sony Xperia Z and cannot turn shuffle off or start a song of my own choice. If I try to start my own song, the Shuffle Play button pulses and that is the only button I can press. When I try to turn shuffle off while mu...

Newbie

I am using Spotify Android on a Sony Xperia Z and cannot turn shuffle off or start a song of my own choice.    If I try to start my own song, the Shuffle Play button pulses and that is th...

Joe

Community Legend

548 Views

1 replies

0 likes

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Offline Device

Ever since I added my Gear S3 as offline device, i seem to always loose 1 out of 3 avaialble devices. So, my ipad will say I have reached maximum number of oflline devices, i will check on offline device list and there's my gear s3 and android phone....

Regular

Ever since I added my Gear S3 as offline device, i seem to always loose 1 out of 3 avaialble devices.  So, my ipad will say I have reached maximum number of oflline devices, i will check on off...

340 Views

0 replies

0 likes

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Can you take it off shuffle?

Just wondering if there's an option to play music down the list rather than shuffle, i have a premium account.

Newbie

Just wondering if there's an option to play music down the list rather than shuffle, i have a premium account.

jusT-sLeepy

Casual Listener

687 Views

3 replies

0 likes

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Android 8.0 breaks song info displayed in car

Hello,There's a previous post on this subject that's been closed, but I don't see any solution presented, so I'm re-posting (sorry if I'm looking in the wrong place!). I just upgraded to Android 8.0. Now when playing songs in the car, the dashboard i...

Casual Listener

Hello, There's a previous post on this subject that's been closed, but I don't see any solution presented, so I'm re-posting (sorry if I'm looking in the wrong place!).    I just upgrade...

ctafield

Newbie

1000 Views

4 replies

2 likes

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New Android App is Horrible

So far I've only noticed changes to the Now Playing screen. These were bad ideas:- Hiding controls and showing an awkward, low-res blown-up version of the album artwork... after only a few seconds. Bad feature in general, but at least give more time ...

Casual Listener

So far I've only noticed changes to the Now Playing screen. These were bad ideas: - Hiding controls and showing an awkward, low-res blown-up version of the album artwork... after only a few seconds....

zaid1988

Newbie

507 Views

1 replies

0 likes

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  • 1 replies
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Solved!! How to Stop Controls on Lock Screen?

HiI'm using Spotify on Galaxy Note8, and even if Spotify is closed completely, the Play controls keep appearing on the devise lock screen. Several times I have selected "play" when placing the phone in my bag/pocket. How can I prevent the controls on...

Casual Listener

Hi I'm using Spotify on Galaxy Note8, and even if Spotify is closed completely, the Play controls keep appearing on the devise lock screen.   Several times I have selected "play" when placing...

user-removed

Not applicable

25578 Views

4 replies

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Android Auto: list of voice commands needed

I'm using Spotify Premium on a Galaxy S7 Edge and have recently bought a car featuring Android Auto. I'm trying to find a list of commands that can be used to control Spotify through the car. There are several threads here in which users ask the same...

Regular

I'm using Spotify Premium on a Galaxy S7 Edge and have recently bought a car featuring Android Auto. I'm trying to find a list of commands that can be used to control Spotify through the car.  ...

1420 Views

0 replies

3 likes

android auto
voice commands
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Music is choppy when screen is black

Android Nougat, latest version of SpotifySamsung Galaxy S6On home wifi network, if my screen goes black, Spotify will stutter/be choppy/what have you. There is no "wi-fi optimization" thing in the Settings menu anywhere, so that fix won't work. Doesn...

Casual Listener

Android Nougat, latest version of Spotify Samsung Galaxy S6 On home wifi network, if my screen goes black, Spotify will stutter/be choppy/what have you. There is no "wi-fi optimization" thing in th...

daimerv83

Newbie

4918 Views

4 replies

0 likes

Android
Choppy
nougat
playback
screen
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Unable to pay certain songs on phones???

 Why can't I listen to them on my phone????

Casual Listener

  Why can't I listen to them on my phone????

Joe

Community Legend

318 Views

1 replies

0 likes

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"Local files" songs stop playing after 1 second on phone only.

For some reason, a couple days ago, any songs that were originally "local files" from my computer will fade out after 1 second. The bar at the bottom still moves and if I start a song in the middle it picks up there (for 1 second). This doesn't occur...

Newbie

For some reason, a couple days ago, any songs that were originally "local files" from my computer will fade out after 1 second. The bar at the bottom still moves and if I start a song in the middle i...

279 Views

0 replies

0 likes

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Minhas músicas apagadas do nada

Toda vez que eu renicio o celular minhas músicas são apagadas e tenho q baixar dnv, 3 vez já

Casual Listener

Toda vez que eu renicio o celular minhas músicas são apagadas e tenho q baixar dnv, 3 vez já

195 Views

0 replies

0 likes

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streaming problems, choppy playback

I even switched my streaming to extreme quality and the breaks are shorter but the music is not playing smoothly. And it's a break every few seconds I wouldn't care if it was like once during the song. It's not my phone or my data. Everything played ...

Newbie

I even switched my streaming to extreme quality and the breaks are shorter but the music is not playing smoothly. And it's a break every few seconds I wouldn't care if it was like once during the son...

781 Views

0 replies

1 likes

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Last.fm doesn't stay turned off

I recently switched from the the integrated scrobbler to a seperate app. The problem is that the switch controlling the integrated scrobbler keeps turning itself back on. I haven't quite found out how fast/when it turns itself on but most of the time...

Casual Listener

I recently switched from the the integrated scrobbler to a seperate app.   The problem is that the switch controlling the integrated scrobbler keeps turning itself back on. I haven't quite fou...

288 Views

0 replies

1 likes

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Downloaded 'listen offline' songs don't stay Downloaded

For some reason, songs/albums I download seem to remove themselves shortly after I leave the WiFi connection I downloaded them on. Even stranger, playlists I download stay downloaded. So I can download playlists, but nothing else. I've been through t...

Newbie

For some reason, songs/albums I download seem to remove themselves shortly after I leave the WiFi connection I downloaded them on. Even stranger, playlists I download stay downloaded. So I can downlo...

htaylorsingh

Newbie

410 Views

1 replies

0 likes

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Solved!! graphics android issue

I’m using a Samsung galaxy s8+ and the text on my app it’s blurred.Anyone knows how to fix it? Regards

Regular

I’m using a Samsung galaxy s8+ and the text on my app it’s  blurred. Anyone knows how to fix it?   Regards 

alex_meneses

Regular

475 Views

2 replies

0 likes

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Remote control.

Tengo un problema con la tarjeta de memoria externa, a veces cuando reviso el "Almacenamiento" de Spotify no me reconoce la memoria, hay veces en que si la reconoce. Entonces transfiero mis canciones a la memoria sd y cuando está apunto de finalizar ...

Newbie

Tengo un problema con la tarjeta de memoria externa, a veces cuando reviso el "Almacenamiento" de Spotify no me reconoce la memoria, hay veces en que si la reconoce. Entonces transfiero mis canciones...

249 Views

0 replies

0 likes

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"Repeat One" switches off when changing tracks

Previously, when I had the repeat mode set to "repeat one track" and I changed to a different track, the playback mode would stay set to "repeat one". Now, when I use the next/previous buttons or choose a different track from the library interface, t...

Casual Listener

Previously, when I had the repeat mode set to "repeat one track" and I changed to a different track, the playback mode would stay set to "repeat one". Now, when I use the next/previous buttons or cho...

420 Views

0 replies

2 likes

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Can't get the 7 days trial for premium

I created a new account a few minutes ago. Now I want to test premium for 7 days. I only get the offer for 30 days.

Newbie

I created a new account a few minutes ago. Now I want to test premium for 7 days. I only get the offer for 30 days. 

Joe

Community Legend

382 Views

1 replies

0 likes

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Musicas locais que estao no PC nao toca no celular

Tenho algumas musicas locais colocadas em playlist do Spotify no meu desktop e tenho dois aparelhos android, em um deles acesso todas as musicas normalmente mqas no outro nao baixa nem por decreto, so fica indisponivel.

Newbie

Tenho algumas musicas locais colocadas em playlist do Spotify no meu desktop e tenho dois aparelhos android, em um deles acesso todas as musicas normalmente mqas no outro nao baixa nem por decreto, s...

luisao2321

Newbie

914 Views

1 replies

1 likes

  • 914 Views
  • 1 replies
  • 1 likes