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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397818 Views

547 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

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Getting a warning 10-15 times a day like a notification wrong password to scrobler.fm

It says wring password to last.fm, and I'm turning scrobbling to last.fm every time but is turning it self on, don't even have last.fm and never had

Newbie

It says wring password to last.fm, and I'm turning scrobbling to last.fm every time but is turning it self on, don't even have last.fm and never had   

324 Views

0 replies

0 likes

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Spotify Bluetooth recently stopped working with my car and headset

I have a 2016 Chevy Cruze and jaybird x3 Bluetooth headphones and for some reason just recently my Bluetooth stopped working properly with both. I use Spotify on my Google pixel 2 and everything was originally working fine but as of this week I can n...

Newbie

I have a 2016 Chevy Cruze and jaybird x3 Bluetooth headphones and for some reason just recently my Bluetooth stopped working properly with both. I use Spotify on my Google pixel 2 and everything was ...

443 Views

0 replies

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PS4 App

I'm having trouble with my phone app connection to ps4 Spotify app. Normally when I'm in my WiFi it should see my ps4 and connect it easily. But this android app doesn't see the ps4. I have tried to restart WiFi on my phone and also for ps4 but didn'...

Newbie

I'm having trouble with my phone app  connection to ps4 Spotify app. Normally when I'm in my WiFi it should see my ps4 and connect it easily. But this android app doesn't see the ps4. I have tri...

273 Views

0 replies

0 likes

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Spotify stops doing what I want

Everything works fine meanwhile I am in the app, if I go to another app Spotify 1sec after that go crazy, notification bar changes to the first music I played, back and forward buttons doesnt works, including the pause one.. When I enter the app agai...

Newbie

Everything works fine meanwhile I am in the app, if I go to another app Spotify 1sec after that go crazy, notification bar changes to the first music I played, back and forward buttons doesnt works, ...

230 Views

0 replies

0 likes

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Auto play not working

So I can't disable the autoplay option and the songs are aways skipping to related artists.

Newbie

So I can't disable the autoplay option and the songs are aways skipping to related artists.

568 Views

0 replies

2 likes

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Local song on laptop

Hi guys, So I've got a problem. My friends made a song and I want to listen to it using Spotify.I am able to listen to it on the Spotify app on my laptop, but I am not able to download it to my Android phone.Does anyone have any idea how to fix this ...

Newbie

Hi guys,   So I've got a problem. My friends made a song and I want to listen to it using Spotify. I am able to listen to it on the Spotify app on my laptop, but I am not able to download it ...

ediewalton13

Casual Listener

619 Views

3 replies

0 likes

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Switched to android

I just switched from an iPhone to an android, I had a premium account with my iPhone but now when I log into my account on my android my premium is gone and everything I had downloaded is gone as well. Help!! Thank you!!

Newbie

I just switched from an iPhone to an android, I had a premium account with my iPhone but now when I log into my account on my android my premium is gone and everything I had downloaded is gone as wel...

250 Views

0 replies

0 likes

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Can't login on android because I'm offline

I've been logged out of my Spotify on my android phone, and when I login it says I am offline and that I need to go online to login. But I can login on the internet, and there isn't an option to go online. How can I go online if I can't login!

Newbie

I've been logged out of my Spotify on my android phone, and when I login it says I am offline and that I need to go online to login. But I can login on the internet, and there isn't an option to go o...

Joe

Community Legend

1177 Views

6 replies

2 likes

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Can't see both of my Denon units... only 1

I have 2 Denon units and the newer one, all of a sudden, my android phone and Surface Pro doesn't see it to stream Spotify to. Help!! I want my music!!! It has been working for like 3 years!!

Newbie

I have 2 Denon units and the newer one, all of a sudden, my android phone and Surface Pro doesn't see it to stream Spotify to.  Help!! I want my music!!!  It has been working for like 3 yea...

269 Views

0 replies

0 likes

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Brani

Dove si trovano tutti i brani di un artista su Android.Sarei grato se rispondere quanti prima

Newbie

Dove si trovano tutti i brani di un artista su Android.Sarei grato se rispondere quanti prima

324 Views

0 replies

0 likes

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Solved!!Superuser Contribution I have spotify premium but can't use crossfade on phone

I have spotify premium but I can't use a lot of options, such as crossfade, on my phone (android, samsung galaxy S7). The weird thing is it's not like I have a free account because I don't get any adds when I listen to music. I checked my account on ...

Casual Listener

I have spotify premium but I can't use a lot of options, such as crossfade, on my phone (android, samsung galaxy S7). The weird thing is it's not like I have a free account because I don't get any ad...

Jennyg717

Newbie

36388 Views

4 replies

0 likes

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Spotify Connect vs Bluesound (Node 2)

Hello, This question have been up several times on spotify community. Not one of my devices can find bluesound on spotify connect. I have:* uninstalled and reinstalled both Spotify and Bluos on several devices.* Disconnected all devices from spotify ...

Casual Listener

Hello,   This question have been up several times on spotify community.   Not one of my devices can find bluesound on spotify connect.   I have: * uninstalled and reinstalled bo...

661 Views

0 replies

0 likes

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Solved!! Equalizer disappeared

Hey, I've been using the equalizer and bass boost in Spotify with my OnePlus 3 and I loved the ability to make my music sound a lot richer. Today I updated my phone to Android Nougat and the equalizer and bass boost have disappeared. Help?

Newbie

Hey, I've been using the equalizer and bass boost in Spotify with my OnePlus 3 and I loved the ability to make my music sound a lot richer. Today I updated my phone to Android Nougat and the equalize...

leftyduece

Casual Listener

16329 Views

6 replies

0 likes

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Can't download Spotify - I have an account and it is available in my country

I bought a new device Samsung S8 in the USA and back to Portugal I wanted to install Spotify. I got a warning that it is not available in the country when O have my subscription running on other devices. I already clear Google play services cache, bu...

Casual Listener

I bought a new device Samsung S8 in the USA and back to Portugal I wanted to install Spotify. I got a warning that it is not available in the country when O have my subscription running on other devi...

Ligurio

Casual Listener

435 Views

2 replies

0 likes

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Nur Zahlung per Kreditkarte moeglich

Ich moechte die Zahlung aendern auf Rechnung ueber SwisscomAbo das geht aber nicht bei mir zeigt es immer nur kreditkarte oder paypall an. Wie kann ich das aendern?

Newbie

Ich moechte die Zahlung aendern auf Rechnung ueber SwisscomAbo das geht aber nicht bei mir zeigt es immer nur kreditkarte oder paypall an. Wie kann ich das aendern? 

254 Views

0 replies

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app crashes at android after certain search attempts

When trying to search certain patterns, like for example something starting with po, pi, am....my spotify app just crashes.Android at Samsung Galaxy.Any hint welcome. Thanks.

Regular

When trying to search certain patterns, like for example something starting with po, pi, am....my spotify app just crashes. Android at Samsung Galaxy. Any hint welcome. Thanks.

jbl1788

Newbie

6225 Views

3 replies

0 likes

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Facebook Error when logging in

I am logged into the Facebook account that my spotify is connected to. The spotify app is still on my facebook app list. When i try to log in it says facebook error. All apps are updated as its a new phone (Huawei p8 lite 2017). Tried all other fixes...

Newbie

I am logged into the Facebook account that my spotify is connected to. The spotify app is still on my facebook app list. When i try to log in it says facebook error. All apps are updated as its a new...

352 Views

0 replies

0 likes

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Spotify skips local file songs (android)

In order to listen to music spotify does not have, I put such music into itunes, edit the info and then add itunes as a source to Spotifys preferences. This works perfectly on my desktop computer and initially works for my android phone too when i sy...

Newbie

In order to listen to music spotify does not have, I put such music into itunes, edit the info and then add itunes as a source to Spotifys preferences. This works perfectly on my desktop computer and...

mongoose95

Casual Listener

788 Views

1 replies

1 likes

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Playlist created on desktop not working properly on phone

I have created and populated a playlist on the Windows desktop app. I installed the mobile app on my Samsung Galaxy S5 Neo, and I could see the playlist and the songs there. However, aboult half the songs are greyed out and don't play, it simply skip...

Regular

I have created and populated a playlist on the Windows desktop app. I installed the mobile app on my Samsung Galaxy S5 Neo, and I could see the playlist and the songs there. However, aboult half the ...

someboody

Regular

773 Views

6 replies

0 likes

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Solved!! Family Premium not working on phone

Hello,I recently joined my family's premium. But spotify does not recognize that I have premium on my phone. I am irritated that I cannot enjoy some of the premium features such as skipping songs, going back to previous songs, and seeing the next son...

Newbie

Hello, I recently joined my family's premium. But spotify does not recognize that I have premium on my phone. I am irritated that I cannot enjoy some of the premium features such as skipping songs, ...

Hebbs

Newbie

3775 Views

3 replies

0 likes

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  • 3 replies
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