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Ongoing Issues

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • ThomasWYale
  • Visitor
  • 34845 Views
  • 64 replies
  • 25 likes
  • 34845 Views
  • 64 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 873591 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 873591 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25454 Views
  • 3 replies
  • 0 likes
  • 25454 Views
  • 3 replies
  • 0 likes

Superuser Contribution Have to reinstall app every time I restart my phone

I get logged out of my account every time that I restart my phone and I cannot get into my account when I try to. The only way I can get back in is to uninstall and then reinstall the app. The last time that I had to do that I lost 100+ songs that I ...

  • Newbie
  • I get logged out of my account every time that I restart my phone and I cannot get into my account when I try to. The only way I can get back in is to uninstall and then reinstall the app. The last t...
  • Alfredo
  • Roadie
  • 404 Views
  • 1 replies
  • 0 likes
  • 404 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't subscribe by Paypal

There's a problem trying to purchase the premium subscription by PayPal , It opens the webview inside the app , It makes well the login and get the info back to app but the app doesn't make any change and the payment doesn't work

  • Newbie
  • There's a problem trying to purchase the premium subscription by PayPal , It opens the webview inside the app , It makes well the login and get the info back to app but the app doesn't make any chang...
  • Alfredo
  • Roadie
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

Can't play video

When I click video in curated play lists, it tries to open the video then just goes back to list without playing anything 1) Your device’s make, model, and operating system:Samsung S7 Edge SM-G935TAndroid v7. 02) The version of Spotify you’re using:V...

  • Newbie
  • When I click video in curated play lists, it tries to open the video then just goes back to list without playing anything  1) Your device’s make, model, and operating system: Samsung S7 Edge&n...
  • 437 Views
  • 0 replies
  • 0 likes
  • 437 Views
  • 0 replies
  • 0 likes

Downloads to SD

My phone is claiming there is no more space to download but there should be as I have 11gb free on an SD card. There doesn't seem to be an option to download tracks to SD anymore. Help!

  • Newbie
  • My phone is claiming there is no more space to download but there should be as I have 11gb free on an SD card.    There doesn't seem to be an option to download tracks to SD anymore.&nbsp...
  • 265 Views
  • 0 replies
  • 0 likes
  • 265 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Sync local devices between multiple devices

I was wondering if it is possible to sync my local files to multiple devices?For example, if I added a playlist to download on my phone, and my tablet would automatically download the same playlist automatically.

  • Casual Listener
  • I was wondering if it is possible to sync my local files to multiple devices? For example, if I added a playlist to download on my phone, and my tablet would automatically download the same playlist...
  • Alfredo
  • Roadie
  • 2807 Views
  • 1 replies
  • 0 likes
  • 2807 Views
  • 1 replies
  • 0 likes

Spotify android

My bottom bar on my spotify app is missing my library , browse , radio  

  • Visitor
  • My bottom bar on my spotify app is missing my library , browse , radio   
  • 177 Views
  • 0 replies
  • 0 likes
  • 177 Views
  • 0 replies
  • 0 likes

Can't cast Spotify to my Onkyo TX-NR676 using google home.

Just got google home and pretty new to spotify and can't seem to get this to work. Works fine on everything else that has a built in chrome cast.

  • Newbie
  • Just got google home and pretty new to spotify and can't seem to get this to work. Works fine on everything else that has a built in chrome cast.
  • 601 Views
  • 0 replies
  • 0 likes
  • 601 Views
  • 0 replies
  • 0 likes

Equalizer not working with my Android 8.0 Pixel 2 XL

Hey guys, got my Pixel 2 XL Yesterday and the Equalizer isnt doing anything when i Turn it on. Anybody got an idea ?

  • Casual Listener
  • Hey guys,  got my Pixel 2 XL Yesterday and the Equalizer isnt doing anything when i Turn it on.  Anybody got an idea ?
  • giodelgado
  • Casual Listener
  • 4391 Views
  • 5 replies
  • 2 likes
  • 4391 Views
  • 5 replies
  • 2 likes

Improve Android app compatibility with Chromebooks

I recently picked up a Samsung Chromebook Pro and have been using Spotify from the Play Store with it. While it generally works just fine, I have noticed a couple oddities that would be nice to have addressed. 1. Unlike YouTube or Google Play Music, ...

  • Regular
  • I recently picked up a Samsung Chromebook Pro and have been using Spotify from the Play Store with it. While it generally works just fine, I have noticed a couple oddities that would be nice to have ...
  • 373 Views
  • 0 replies
  • 0 likes
  • Android
    chromebook
  • 373 Views
  • 0 replies
  • 0 likes

Download over cellular with option turned off

I noticed today that when I opened the app on my phone, that Spotify started a download. I have this option turned off yet the download commenced. I tried to restart the phone to no avail. I had to start an offline session to avoid downloading over c...

  • Newbie
  • I noticed today that when I opened the app on my phone, that Spotify started a download. I have this option turned off yet the download commenced. I tried to restart the phone to no avail. I had to s...
  • 522 Views
  • 0 replies
  • 0 likes
  • 522 Views
  • 0 replies
  • 0 likes

Music keeps re-downloading

So I have Spotify on my Trio AXS 4G tablet. At-least 3 times a day, when I open the Spotify app it says it is downloading my almost 2,000 songs all over again. I have tried everything, from clearing cache, re-installing the app. All of that. /: I've ...

  • Casual Listener
  • So I have Spotify on my Trio AXS 4G tablet. At-least 3 times a day, when I open the Spotify app it says it is downloading my almost 2,000 songs all over again. I have tried everything, from clearing ...
  • Dannieann1e
  • Newbie
  • 23900 Views
  • 13 replies
  • 10 likes
  • 23900 Views
  • 13 replies
  • 10 likes

Add sort by artist to saved song list

Would it be possible to add the sort by artist feature to your "Songs" library? This feature is already implemented for Playlists on the Android app, but the sort by feature has not been implemented for songs saved to your library. I'm forced to add ...

  • Casual Listener
  • Would it be possible to add the sort by artist feature to your "Songs" library? This feature is already implemented for Playlists on the Android app, but the sort by feature has not been impleme...
  • 377 Views
  • 0 replies
  • 2 likes
  • 377 Views
  • 0 replies
  • 2 likes

Spotify Premium mit PSC bezahlen

Hallo, ich hab ein Problem. Ich kann das Studentenabo nicht mit PSC bezahlen. Warum nicht?

  • Newbie
  • Hallo, ich hab ein Problem. Ich kann das Studentenabo nicht mit PSC bezahlen. Warum nicht?
  • user-removed
  • Not applicable
  • 12583 Views
  • 5 replies
  • 1 likes
  • 12583 Views
  • 5 replies
  • 1 likes

Can't control Spotify via Bluetooth

Tried connecting to a 2014 Subaru Outback and a 2013 Honda Civic. Bluetooth audio comes through fine and can control Spotify on my phone, but none of the external controls (mainly song skipping) work. Song info (track/album/artist) also doesn't displ...

  • Casual Listener
  • Tried connecting to a 2014 Subaru Outback and a 2013 Honda Civic. Bluetooth audio comes through fine and can control Spotify on my phone, but none of the external controls (mainly song skipping) work...
  • tuzonghua
  • Casual Listener
  • 1019 Views
  • 1 replies
  • 0 likes
  • Android
    bluetooth
  • 1019 Views
  • 1 replies
  • 0 likes

Spotify playlists merge with home page

This happens between 1-3 per day and to "fix" the issue I need to close the app and re open it stopping my music? It happens when I go from the app to another app then reopen spotify and the playlist I was listening to merges with the home page well ...

  • Newbie
  • This happens between 1-3 per day and to "fix" the issue I need to close the app and re open it stopping my music? It happens when I go from the app to another app then reopen spotify and the playlist...
  • 271 Views
  • 0 replies
  • 0 likes
  • 271 Views
  • 0 replies
  • 0 likes

Changing volume of spotify over samsung multiroom

Hi, I have just started playing spotify over wifi to my soundbar k650, but when i change the volume with the phone inside spotify, the volume on the sounbar changes 6 steps at once. I just want it to change one step, cause now it gets too loud or too...

  • Newbie
  • Hi,   I have just started playing spotify over wifi to my soundbar k650, but when i change the volume with the phone inside spotify, the volume on the sounbar changes 6 steps at once. I just w...
  • Lufe
  • Newbie
  • 1179 Views
  • 1 replies
  • 3 likes
  • k650
    samsung multiroom
    Spotify
    volume
    wifi playback
  • 1179 Views
  • 1 replies
  • 3 likes

ipad stopped syncing Spotify music. Says it is waiting to download but never does.

I have had Spotify for several years and never had a problem. However, my iPad with ios 11.1.2 will not sync Spotify music. I can play music on my iPad when connected to WiFi. Spotify on the iPad say it is waiting to download but for the past three d...

  • Casual Listener
  • I have had Spotify for several years and never had a problem. However, my iPad with ios 11.1.2 will not sync Spotify music. I can play music on my iPad when connected to WiFi. Spotify on the iPad say...
  • emmett_moseley
  • Casual Listener
  • 343 Views
  • 2 replies
  • 0 likes
  • 343 Views
  • 2 replies
  • 0 likes

[Android] Listening to all the doznloaded songs wharever the playlist is

Hi, I'm a new user coming from the google play music app and I've transferred all my playlists. I saw I can randomly listen to one specific playlist but I'd like sometimes to listen to all my musics whatever the playlist they belong to. Playlists hav...

  • Newbie
  • Hi,   I'm a new user coming from the google play music app and I've transferred all my playlists. I saw I can randomly listen to one specific playlist but I'd like sometimes to listen to all m...
  • 302 Views
  • 0 replies
  • 0 likes
  • 302 Views
  • 0 replies
  • 0 likes

Offline music gone...again

After reading all the alleged fixes and whatnot a few days ago I did a full phone factory reset. Installed the bare minimum, installed spotify, downloaded once again my offline music (slightly above 1000 songs). Everything seemed fine. Played my offl...

  • Regular
  • After reading all the alleged fixes and whatnot a few days ago I did a full phone factory reset. Installed the bare minimum, installed spotify, downloaded once again my offline music (slightly above ...
  • fratenchiappe
  • Regular
  • 375 Views
  • 2 replies
  • 1 likes
  • 375 Views
  • 2 replies
  • 1 likes