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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118345 Views

27 replies

4 likes

  • 118345 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238430 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238430 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599321 Views

79 replies

3 likes

  • 599321 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491906 Views

581 replies

42 likes

Account
Free
  • 491906 Views
  • 581 replies
  • 42 likes

Downloaded Songs take up full space on SD card and internal storage

This bug makes the App unusable.I am using a Samsung Galaxy S7 Edge with a 64GB SanDisk Micro-SD card. And I'm going mad because of this bug.I download ~1000 songs in Best Quality and it takes up about 8GB.But the songs take up that space on both my ...

Casual Listener

This bug makes the App unusable. I am using a Samsung Galaxy S7 Edge with a 64GB SanDisk Micro-SD card.   And I'm going mad because of this bug. I download ~1000 songs in Best Quality and it...

spadePerfect

Casual Listener

1566 Views

2 replies

1 likes

  • 1566 Views
  • 2 replies
  • 1 likes

Spotify freezes Nexus 5

After running Spotify on my Nexus 5 (ver 6.0.1) for a while (maybe an hour or more) everything slows or completely freezes on my phone. This happens consistently and only with Spotify. So I need to restart my phone after using Spotify nearly every ti...

Roadie

After running Spotify on my Nexus 5 (ver 6.0.1) for a while (maybe an hour or more) everything slows or completely freezes on my phone. This happens consistently and only with Spotify. So I need...

459 Views

0 replies

0 likes

  • 459 Views
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Superuser Contribution Can't play my music

When I go to my song list it will not let me play an of my songs on my list it's only playing with shuffle only why? Also I don't believe it is cause of not being a premium customer because my daughter also has the free account it is letting her go t...

Casual Listener

When I go to my song list it will not let me play an of my songs on my list it's only playing with shuffle only why? Also I don't believe it is cause of not being a premium customer because my daught...

Chrysalove

Newbie

1254 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Songs deleted from my song library

Hi, All my saved songs have been deleted / wiped from my library. Is there a way to restore it? Very frustrating as its deleted all my songs which ive been saving for the last few years. I've been using it on an android phone. Thanks for any help or ...

Newbie

Hi,    All my saved songs have been deleted / wiped from my library. Is there a way to restore it? Very frustrating as its deleted all my songs which ive been saving for the last few year...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Mobile (Android) Last.fm Error - Mobile APP won't scrobble

My last.fm scrobbling used to work just fine on my phone until about a month ago. Now it won't scrobble anything and everytime I go in to put my username and password it gives me a notification that says "Last.fm Error - wrong username or password". ...

Casual Listener

My last.fm scrobbling used to work just fine on my phone until about a month ago. Now it won't scrobble anything and everytime I go in to put my username and password it gives me a notification that ...

Summer7

Newbie

23686 Views

24 replies

0 likes

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  • 24 replies
  • 0 likes

Songs saved on sd card disconnected and lost

I have an SD card which I download all of my spotify playlists to so I can listen offline, but my SD card recently disconnected, resulting in all of my songs no longer being available offline. They still seem to be on the SD card though as the space ...

Casual Listener

I have an SD card which I download all of my spotify playlists to so I can listen offline, but my SD card recently disconnected, resulting in all of my songs no longer being available offline. They s...

Kauo

Casual Listener

3356 Views

10 replies

3 likes

  • 3356 Views
  • 10 replies
  • 3 likes

p

hey i have a problem.. while i listen a song for example perfect.Ed start another song that i didn’t chose..why? thank

Newbie

hey i have a problem.. while i listen a song for example perfect.Ed start another song that i didn’t chose..why? thank 

660 Views

0 replies

0 likes

  • 660 Views
  • 0 replies
  • 0 likes

Solved!! Syncing error - "no space left on device"

I recently did a reset on my phone and now have Spotify syncing to my SD card. Music has been syncing correctly but after a while (such as when I tried to sync another playlist today) I get the following error. "Syncing error Offline syncing has stop...

Music Fan

I recently did a reset on my phone and now have Spotify syncing to my SD card. Music has been syncing correctly but after a while (such as when I tried to sync another playlist today) I get the ...

Barquero_92

Newbie

124378 Views

54 replies

1 likes

  • 124378 Views
  • 54 replies
  • 1 likes

Songs keep skipping like a broken CD when phone is locked

Whenever I lock my phone the music starts like skipping or stuttering and I've looked up about fixing this and it says turn off "WiFi optimization" in the settings but this literally isn't in my settings. I have a galaxy s6 edge if that helps but can...

Newbie

Whenever I lock my phone the music starts like skipping or stuttering and I've looked up about fixing this and it says turn off "WiFi optimization" in the settings but this literally isn't in my sett...

1077 Views

0 replies

0 likes

  • 1077 Views
  • 0 replies
  • 0 likes

Shuffle Play

Question: Do I actually have to buy a premium account just to listen to my music in order? As a person who doesn't have the money to pay for the 10 dollars (or whatever it was) a month just so I can listen to an album in the correct order. It's infur...

Casual Listener

Question: Do I actually have to buy a premium account just to listen to my music in order? As a person who doesn't have the money to pay for the 10 dollars (or whatever it was) a month just so I can ...

star94

Casual Listener

824 Views

2 replies

0 likes

  • 824 Views
  • 2 replies
  • 0 likes

How does Spotify detect that it is a BMW 7 series?

Hi,There are many posts on how BMW owners are having stability issues with ConnectedDrive, including one from a BMW engineer who has tested it with other models, and confirming the same hardware (used in 7 series) is used in these models. The reply f...

Newbie

Hi, There are many posts on how BMW owners are having stability issues with ConnectedDrive, including one from a BMW engineer who has tested it with other models, and confirming the same hardware (u...

610 Views

0 replies

0 likes

  • 610 Views
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Zahlung auf Handyrechnung

Hallo zusammen! Ich moechte mit der Zahlungsmethode Zahlung auf Rechnung mir Premium hole aber es geht irgendwas nicht bzw. ich finde die option gar nicht

Newbie

Hallo zusammen! Ich moechte mit der Zahlungsmethode Zahlung auf Rechnung mir Premium hole aber es geht irgendwas nicht bzw. ich finde die option gar nicht

933 Views

0 replies

2 likes

  • 933 Views
  • 0 replies
  • 2 likes

Solved!! Chromecast volume control while Spotify is running in background - GONE!!

For a copule of days now I haven't been able to control the volume of Spotify on Chromecast while the app is in the background. It only works while the app is in the foreground. This has always worked until now. I'm still able to use the volume contr...

Gig Goer

For a copule of days now I haven't been able to control the volume of Spotify on Chromecast while the app is in the background. It only works while the app is in the foreground. This has always worke...

handfix

Newbie

25600 Views

52 replies

15 likes

  • 25600 Views
  • 52 replies
  • 15 likes

Latest update 8.4.37.571 armV7: Spotify connect not working?

Hi, It seems that since this morning update Spotify Connect have some problems. Sonos speakers do not exist anymore and casting to chromecast dongle does not work. Is there some problem on the Spotify Connect side? Thank you Camillo

Community Legend

Hi,  It seems that since this morning update Spotify Connect have some problems.    Sonos speakers do not exist anymore and casting to chromecast dongle does not work.   ...

camillo75

Community Legend

1518 Views

1 replies

1 likes

  • 1518 Views
  • 1 replies
  • 1 likes

Solved!! Remove Download option missing from Android App version 8.4.32.623 armV7

I have a Moto Z Force Droid running Android 7.1.1 and Spotify App version 8.4.32.623 armV7.I have playlists that are downloaded.When I press the menu button next to any of these playlists, there is a Download option but no Remove Download option.I ha...

Regular

I have a Moto Z Force Droid running Android 7.1.1 and Spotify App version 8.4.32.623 armV7. I have playlists that are downloaded. When I press the menu button next to any of these playlists, there ...

thorzyleif

Regular

1845 Views

3 replies

1 likes

  • 1845 Views
  • 3 replies
  • 1 likes

Spotify doesn't work properly on my BQ tablet

Hi, since I downloaded Spotify for my BQ tablet, it has had several problems. Sometimes it can't work when connected to wi-fi, and it also stops when playing a song or when it goes to other song for no reason and you have to wait some minutes (someti...

Newbie

Hi, since I downloaded Spotify for my BQ tablet, it has had several problems. Sometimes it can't work when connected to wi-fi, and it also stops when playing a song or when it goes to other song for ...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

No internet connection after new router

Hi I changed our router yesterday and now I am not able to connect to Spotify (the rest of tings running on our wifi is working fine. I have tried to reinstall the Spotify app and now I'm not even able to wifi log in to Spotify. It just says there is...

Casual Listener

Hi  I changed our router yesterday and now I am not able to connect to Spotify (the rest of tings running on  our wifi is working fine.    I have tried to reinstall the Spotify...

866 Views

0 replies

1 likes

  • 866 Views
  • 0 replies
  • 1 likes

I want the like button alongside other controls in notification/locked bar.

Right now there's only previous, pause/play, and forward. I hate having to unlock my device and pull up the app to like a song.

Newbie

Right now there's only previous, pause/play, and forward. I hate having to unlock my device and pull up the app to like a song.

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
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Can't download Spotify from Google Play

I'm trying to get Spotify to my daughter. I have exactly the same type of phone, Huawei P8 Lite. I have Spotify and it's working fine. When trying to download it to my daughter I receive an error that tells that there is some "content filter level is...

Newbie

I'm trying to get Spotify to my daughter. I have exactly the same type of phone, Huawei P8 Lite. I have Spotify and it's working fine. When trying to download it to my daughter I receive an error tha...

PS333

Newbie

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

I can not link my account to facebook

HiI tried to share my playlist on facebook but there is a message that my account on spoitfy is linked to another account. I do not even know what it means. I have always had this account, but spoitfy can not connect me to facebook. RegardsRicky Sind...

Newbie

Hi I tried to share my playlist on facebook but there is a message that my account on spoitfy is linked to another account. I do not even know what it means. I have always had this account, but spoi...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes