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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114860 Views

26 replies

4 likes

  • 114860 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230997 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230997 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590175 Views

79 replies

3 likes

  • 590175 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484962 Views

580 replies

42 likes

Account
Free
  • 484962 Views
  • 580 replies
  • 42 likes

Spotify crashes when scrolling down menu

I'm having issues when opening menu, i can't scroll down, app just crashes and closes. I have the latest version, tried deleting and reinstalling and nothing happens, it's a bug. Running android 4.4.4

Regular

I'm having issues when opening menu, i can't scroll down, app just crashes and closes. I have the latest version, tried deleting and reinstalling and nothing happens, it's a bug. Running android 4.4.4

Tinripp

Newbie

586 Views

1 replies

1 likes

  • 586 Views
  • 1 replies
  • 1 likes

Access play queue from daily mix

Hello, Spotify. Sometimes I would like to quickly add songs to the playing queue when playing one of the daily mixes but the button for the complete queue (as described here) is not visible when playing from any of the daily mixes, only when playing ...

Casual Listener

Hello, Spotify.   Sometimes I would like to quickly add songs to the playing queue when playing one of the daily mixes but the button for the complete queue (as described here) is not visible ...

Personman1021

Newbie

2030 Views

4 replies

5 likes

  • 2030 Views
  • 4 replies
  • 5 likes

Commercial after every second song

I use Spotify Free and the voice says 'watch this spot for 30 minutes without commercials'. But after every second song there's one and it's unskippable and so annoying. Does anyone else have this problem and knows how to solve it?

Newbie

I use Spotify Free and the voice says 'watch this spot for 30 minutes without commercials'. But after every second song there's one and it's unskippable and so annoying. Does anyone else have this pr...

529 Views

0 replies

1 likes

  • 529 Views
  • 0 replies
  • 1 likes

Songs get deleted from SD Card

Every now and again, I open my app just to see my songs are not downloaded on my phone. When I go to see the storage, I see it has changed from SD Card to Internal Memory. Why does this keep happening? My SD Card is encripted, maybe that has to do wi...

Newbie

Every now and again, I open my app just to see my songs are not downloaded on my phone. When I go to see the storage, I see it has changed from SD Card to Internal Memory. Why does this keep happenin...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
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Missing music

I have spotify on my android and on my desktop at work. I noticed tons of my downloaded offline music was missing from my library on my phone. They are still showing up on my desktop however. If I remove and re-add the song on my desktop, it shows ba...

Newbie

I have spotify on my android and on my desktop at work.  I noticed tons of my downloaded offline music was missing from my library on my phone.  They are still showing up on my desktop howe...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
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Fix your platform

After years of just dealing with the same constant issues with the Android App for Spotify I decided to check to see if there were fixes available. In searching for them online I found links with Solved: in front of them. Horray! Except none of the i...

Newbie

After years of just dealing with the same constant issues with the Android App for Spotify I decided to check to see if there were fixes available. In searching for them online I found links with Sol...

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
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Can't play songs after downloading

After I've downloaded songs, I can't play them anymore at offline mode. This only happens if I save data on SD card, but if it's on phone memory I can play song in offline mode. I tried to check why this happens and it gave me this. [ http://prntscr....

Newbie

After I've downloaded songs, I can't play them anymore at offline mode. This only happens if I save data on SD card, but if it's on phone memory I can play song in offline mode. I tried to check why ...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

My Spotify used all 1gb of my data downloading songs marked to download while in offline mode.

Hey, so as you can see, Spotify used all 1GB of my data downloading music while set to offline mode. I am really annoyed about this as it has ruined my plan to stream my going to Cardiff to trainspot this weekend. I'm PAYG with Vodafone so cannot jus...

Newbie

Hey, so as you can see, Spotify used all 1GB of my data downloading music while set to offline mode. I am really annoyed about this as it has ruined my plan to stream my going to Cardiff to trainspot...

414 Views

0 replies

0 likes

  • 414 Views
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Keeps stopping and skipping songs

So I'm listenin to a podcast when it keeps stopping and then goes to a random episode, so I thought mathe it's just the podcast not working so I try listening to music (Rupual) and again it keeps stopping and starting and also it keeps skipping song....

Casual Listener

So I'm listenin to a podcast when it keeps stopping and then goes to a random episode, so I thought mathe it's just the podcast not working so I try listening to music (Rupual) and again it keeps sto...

648 Views

0 replies

0 likes

  • 648 Views
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Android Auto Offline Mode

The latest update for Android broke Android Auto. Before I was able to listen to my local library while Spotify is in Offline Mode but now since the update it just shows me a screen on my head unit that says Spotify is in Offline Mode, connect to the...

Newbie

The latest update for Android broke Android Auto. Before I was able to listen to my local library while Spotify is in Offline Mode but now since the update it just shows me a screen on my head unit t...

mark_irl

Newbie

1732 Views

1 replies

2 likes

  • 1732 Views
  • 1 replies
  • 2 likes

Solved!! Spotify Connect & Yamaha Reciever problems - See the device but cannot connect.

I have a Yamaha RX-V577 reciever with Spotify Connect and update to the last firmware.When I try to connect spotify using the Android APP, I see the device but cannot conect to it. What are the steps you took to get to the error/issue? 1. I star a so...

Regular

I have a Yamaha RX-V577 reciever with Spotify Connect and update to the last firmware. When I try to connect spotify using the Android APP, I see the device but cannot conect to it.   What ...

Gab76

Casual Listener

165887 Views

126 replies

3 likes

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  • 126 replies
  • 3 likes

switching country

hello spotifymy parents are divorced and i currently live with my mom in the Netherlands. My dad lives in the USA and he bought a family account. I cannot log in on that family account because i cannot change my country.please help me

Newbie

hello spotify my parents are divorced and i currently live with my mom in the Netherlands. My dad lives in the USA and he bought a family account. I cannot log in on that family account because i ca...

617 Views

0 replies

0 likes

  • 617 Views
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No 'Edit' button on the Playlist Options for rearranging songs and deleted songs

Whenever I want to rearrange the songs on the playlist. I can't because there is no edit button to rearrange the songs. I press the 3-dotted button and it comes up with no 'edit' button. I even used the 3-dotted button on the songs themselves and the...

Newbie

Whenever I want to rearrange the songs on the playlist. I can't because there is no edit button to rearrange the songs. I press the 3-dotted button and it comes up with no 'edit' button. I even used ...

phate0472

Regular

2350 Views

2 replies

1 likes

  • 2350 Views
  • 2 replies
  • 1 likes

Shuffle all songs

Why am I unable to shuffle all songs, it seems to just choose the top 50-100 songs in whatever category i choose to organize my songs by. i.e. if I am ordering them by title, then I will only be shuffling amongst songs with a title starting with 'A'

Newbie

Why am I unable to shuffle all songs, it seems to just choose the top 50-100 songs in whatever category i choose to organize my songs by. i.e. if I am ordering them by title, then I will only be shuf...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

Saved albums losing half the songs

I have a library of downloaded albums for offline play. Today as well as in the past i have lost half of my downloaded material. For example the album "the greatest generation" by the wonder years is still showing that it is downloaded but half of th...

Newbie

I have a library of downloaded albums for offline play. Today as well as in the past i have lost half of my downloaded material. For example the album "the greatest generation" by the wonder years is...

Duckman13

Newbie

640 Views

1 replies

0 likes

  • 640 Views
  • 1 replies
  • 0 likes

Problema con modo offline y loggin

Tenia Spotify loggeado en cuenta premium en modo offline, reinicie mi mobil (Moto G4 Plus) y cuando volvi a ejecutar Spotify cerro la sesion y no me deja loggearme, mostrando un mensaje de: Tu configuracion esta en modo offline, mostrando 2 opciones,...

Newbie

Tenia Spotify loggeado en cuenta premium en modo offline, reinicie mi mobil (Moto G4 Plus) y cuando volvi a ejecutar Spotify cerro la sesion y no me deja loggearme, mostrando un mensaje de: Tu config...

746 Views

0 replies

1 likes

  • 746 Views
  • 0 replies
  • 1 likes

Is there an option to disable the "Behind the Lyrics" while keeping regular lyrics enabled?

I love that they added genius lyrics to the mobile app but I can only see them half the time since it's taking the time to tell me about the song.Is there any way to just see the lyrics? I've been looking for months. Thanks

Newbie

I love that they added genius lyrics to the mobile app but I can only see them half the time since it's taking the time to tell me about the song. Is there any way to just see the lyrics? I've been ...

614 Views

0 replies

0 likes

  • 614 Views
  • 0 replies
  • 0 likes

Media volume constantly resets to middle of slider

When I adjust the volume in the Android app, it will revert back to the middle of the slider each new track or advertisement. The result is only being able to listen at the desired volume level for a couple minutes at a time, and then having to readj...

Newbie

When I adjust the volume in the Android app, it will revert back to the middle of the slider each new track or advertisement. The result is only being able to listen at the desired volume level for a...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

Logging on

My phone updated last night while my Spotify was set to offline and now when I try to log in, it tells me I need to be online. How do I get back in to my account??

Newbie

My phone updated last night while my Spotify was set to offline and now when I try to log in, it tells me I need to be online. How do I get back in to my account??

503 Views

0 replies

1 likes

  • 503 Views
  • 0 replies
  • 1 likes

[BUG] Android Auto list length: playlist, artists, songs list are cropped.

Hi, i've just bought a car with Android auto and using Spotify while driving is really great! Unfortunately there is a problem: if I try to navigate Playlist, artists, songs, etc every list is cropped at more or less 10 elements. This is a very annoy...

Casual Listener

Hi,  i've just bought a car with Android auto and using Spotify while driving is really great!  Unfortunately there is a problem: if I try to navigate Playlist, artists, songs, etc every l...

pgclosie

Newbie

1336 Views

2 replies

0 likes

  • 1336 Views
  • 2 replies
  • 0 likes