Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194363 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194363 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535545 Views

78 replies

3 likes

  • 535545 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438956 Views

565 replies

37 likes

Account
Free
  • 438956 Views
  • 565 replies
  • 37 likes

Solved!! Does downloaded song will take data lte if played in normal mode not offline

Hi I will like to know if i downloaded a song will take data lte in normal modeif i play it .Not in offline mode thx

Casual Listener

Hi I will like to know if  i  downloaded a song will take data lte in normal modeif i play it . Not in offline mode   thx

cryptonia

Casual Listener

576 Views

2 replies

0 likes

  • 576 Views
  • 2 replies
  • 0 likes

For some reason every time I start the app it takes forever to use the search function.

It's been like this every since I downloaded it. I'd have to shut the app down multiple times to get it to work. I can still play my music from my playlist but those show up a little slow at times also.

Newbie

It's been like this every since I downloaded it. I'd have to shut the app down multiple times to get it to work. I can still play my music from my playlist but those show up a little slow at times al...

ajburt12

Newbie

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Does spotify save data to the phone's internal storage even though no song was ever downloaded?

I have Spotify on my android phone and I only ever 'Save' songs, never Download, yet it shows 3GB of internal storage used by Spotify. What is this data being stored on my phone by Spotify?

Newbie

I have Spotify on my android phone and I only ever 'Save' songs, never Download, yet it shows 3GB of internal storage used by Spotify. What is this data being stored on my phone by Spotify?

butthole2ofthem

Casual Listener

1185 Views

2 replies

0 likes

  • 1185 Views
  • 2 replies
  • 0 likes

Sponsored message problem

Just ask why sometimes can't play sponsored message? It automatically skip to another ads.

Newbie

Just ask why sometimes can't play sponsored message? It automatically skip to another ads.

479 Views

0 replies

0 likes

  • 479 Views
  • 0 replies
  • 0 likes

Tarjeta SD

My problem continues, I tried everything I was told, now I download the music on the SD card, then I close the app and after a while I open it again and ask me to log in again, start and there is not a downloaded album, help please, or should I chang...

Casual Listener

My problem continues, I tried everything I was told, now I download the music on the SD card, then I close the app and after a while I open it again and ask me to log in again, start and there is not...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Solved!! LogIn not possible on Android app

Hi,I installed Spotify fresh. So very first install ever on my phone.But I can enter my details as often as I want to and it always tells me that my username/password are invalid.I try them on my computer in my browser: no issues at all! I uninstalle...

Casual Listener

Hi, I installed Spotify fresh. So very first install ever on my phone. But I can enter my details as often as I want to and it always tells me that my username/password are invalid. I try them on ...

Mammamartine

Newbie

2578 Views

11 replies

1 likes

  • 2578 Views
  • 11 replies
  • 1 likes

Shuffle and repeat buttons have been replaced by heart and exit buttons

As you can see on the image these essential features are gone. Surely there must be way to shuffle or I will have to revert to an earlier version

Casual Listener

As you can see on the image these essential features are gone. Surely there must be way to shuffle or I will have to revert to an earlier version

tempus0

Casual Listener

3236 Views

4 replies

0 likes

  • 3236 Views
  • 4 replies
  • 0 likes

Ever thought of hiring better coders?

Or pay them better so they can do their jobs, maybe? 

Regular

Or pay them better so they can do their jobs, maybe? 

256 Views

0 replies

1 likes

  • 256 Views
  • 0 replies
  • 1 likes

Spotify icon on android

I can't locate my spotify icon on my android phone. How do I retrieve it?

Newbie

I can't locate my spotify icon on my android phone.  How do I retrieve it?

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

Spotify keeps pausing/stoping

When listening to spotify, it keeps pausing. Sometimes it's 5 min between pauses sometimes it pauses a fee times in one song. Can i fix this? Why is it doing this?

Newbie

When listening to spotify, it keeps pausing. Sometimes it's 5 min between pauses sometimes it pauses a fee times in one song. Can i fix this? Why is it doing this?

James174

Newbie

598 Views

2 replies

0 likes

  • 598 Views
  • 2 replies
  • 0 likes

Google assistant not playing music

Hi just subscribed to Spotify and am already unsatisfied. If this issue is not fixed the only option is a full refund. Simply put I can't get music to play with the google assistant. I say something like "play a song by daft punk" the app opens and n...

Newbie

Hi just subscribed to Spotify and am already unsatisfied. If this issue is not fixed the only option is a full refund.    Simply put I can't get music to play with the google assistant. I...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

Superuser Contribution Comment supprimer une connexion ?

Bonjour, Je ne sais pas a quoi cela peut etre du mais il semblerait que quelqu'un ait utilise mon compte spotify via un Web Player. Un Web Player (Chrome) apparait dans la liste des appareils et la musique change sans que j'intervienne, passe a la su...

Newbie

Bonjour,   Je ne sais pas a quoi cela peut etre du mais il semblerait que quelqu'un ait utilise mon compte spotify via un Web Player. Un Web Player (Chrome) apparait dans la liste des appareil...

7915 Views

0 replies

25 likes

  • 7915 Views
  • 0 replies
  • 25 likes

Lg Android: music stops when exiting app

i have a Lg G3 and when I leave the Spoyify app the music stops both opening another app and just staying on home. No already found solutions work.

Newbie

i have a Lg G3 and when I leave the Spoyify app the music stops both opening another app and just staying on home. No already found solutions work. 

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

Add Equalizer in android

I do not have the equalizer in my app it is normal? I'm on huawei p8 lite 2017 please help

Newbie

I do not have the equalizer in my app it is normal? I'm on huawei p8 lite 2017 please help

669 Views

0 replies

0 likes

  • 669 Views
  • 0 replies
  • 0 likes

Song radio and daily mix not loading further tracks when using Spotify Connect

I'm having an issue with Daily Mix and Song Radio when using Spotify Connect.I'm using a Galaxy S7 to control and streaming to Samsung R1 speakers set up as a stereo pair.Once the mix gets to the end of what's displayed on screen it fails to load mor...

Regular

I'm having an issue with Daily Mix and Song Radio when using Spotify Connect. I'm using a Galaxy S7 to control and streaming to Samsung R1 speakers set up as a stereo pair. Once the mix gets to...

weedeeka

Newbie

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

No volume control...

Using Spotify connect on Nexus 6P (Android 8.0) into an Arcam rPlay network streamer. Music playback works fine, but cannot change volume either with Spotify app volume slider or with phone's volume buttons. I also have the same problem using Spotify...

Newbie

Using Spotify connect on Nexus 6P (Android 8.0) into an Arcam rPlay network streamer.   Music playback works fine, but cannot change volume either with Spotify app volume slider or with phone'...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

How Can I Get a Time Capsule Playlist?

Now that I have my Daily Mixes, the only thing missing that I had on my old account is the Time Capsule playlist. Checking timecapsule.spotify.com it always says "Better Luck Next Time" which means Spotify doesn't have enough listening data for this ...

Visitor

Now that I have my Daily Mixes, the only thing missing that I had on my old account is the Time Capsule playlist.   Checking timecapsule.spotify.com it always says "Better Luck Next Time" whic...

782 Views

0 replies

3 likes

Time Capsule
  • 782 Views
  • 0 replies
  • 3 likes

Superuser Contribution Galaxy S7 Edge - Android 7.0 Nougat - Spotify randomly pauses music

Hi everyone, My spotify app is randomly pausing music without touch it. I set the application in a "out of battery control" mode and I don't use the energy saver mode. Someone is facing the issue ? How can I solve it? Thanks for your help,Regards

Casual Listener

Hi everyone,   My spotify app is randomly pausing music without touch it.   I set the application in a "out of battery control" mode and I don't use the energy saver mode.   Some...

toniino38

Casual Listener

841 Views

4 replies

0 likes

  • 841 Views
  • 4 replies
  • 0 likes

Local files on android with no pc

I really want to listen to local songs that I have downloaded on my android but due to my lack of a pc I cannot listen to them or import them or change the setting in the menu. I have tried to Search for a solution but I got nothing Is their anything...

Newbie

I really want to listen to local songs that I have downloaded on my android but due to my lack of a pc I cannot listen to them or import them or change the setting in the menu. I have tried to Search...

Joe

Community Legend

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Solved!! Motorola Moto 5, extreme quality music (streaming)

Hi, I have recently bought a Motorola Moto G5. I experience a problem because when i stream my music in Extreme quality, it seems worse than when streamed on normal quality. I listen through the same headphones with both (V-moda M100) and it is bad q...

Newbie

Hi, I have recently bought a Motorola Moto G5. I experience a problem because when i stream my music in Extreme quality, it seems worse than when streamed on normal quality. I listen through the same...

YosHinch

Newbie

756 Views

1 replies

0 likes

  • 756 Views
  • 1 replies
  • 0 likes