Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

App crashes in online mode

App crashes in online mode

Avatar of engbeerg
Casual Listener
2012-04-15 08:50 PM

As soon as I go online to synchronize new songs the application crashes. Please help me!!

0 Likes
Reply
1 Reply

Avatar of licenced
Community Legend
2012-04-15 09:16 PM

If your phone is on Android 4 then this is because it is unsupported - see http://community.spotify.com/t5/Spotify-Ideas/Spotify-needs-to-support-Android-3-Honeycomb-Android-4...

 

Otherwise it's just another common foible of the app that we're waiting to be fixed. Normally to get around this issue I delete the /Android/data/com.spotify.mobile.android.ui directory from the SD card. This will remove all your synced playlists, but it works for me every time

----------------
Listening on Windows, Android and Sonos. Tweeting it at @davelicence
0 Likes

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random