App keeps crashing and won't work in the background

[#1]

App continuosly crashes in the middle of songs on Android. Will not work in the background either, crashes even faster. Have cleared cache and reinstalled the app but nothing has changed.

[Jeremy]

Hi there,

Thank you for reaching out to the Community. Let's take a closer look into this.

To start with, can you check out this site out and follow the instructions that's provided if you click on your your device model?

Let us know how it goes. We're always one post away.

Take care!