App keeps crashing on Galaxy S10 +

Reply

App keeps crashing on Galaxy S10 +

Bryannrx
Casual Listener

Plan

Premium

Country

Singapore 

Device

Samsung Galaxy S10 +

Operating System

Android Oreo

 

My Question or Issue

The app keeps crashing when I open the app. Keeps saying "Spotify keeps stopping". I have tried many ways to solve this like Reinstall/Uninstall, Soft reboot of my phone, clear data/cache.  I'm currently on the app version 8.5.14.752. This has been a problem for 2 days. Any ideas what's the fix or problem?

6 Replies

Re: App keeps crashing on Galaxy S10 +

bargio
Casual Listener

i have the same problem in my s10+

Re: App keeps crashing on Galaxy S10 +

janinezappeij
Casual Listener

I'm having this too!

Re: App keeps crashing on Galaxy S10 +

Bryannrx
Casual Listener

Did you find any solutions?

Re: App keeps crashing on Galaxy S10 +

janinezappeij
Casual Listener

Nope... It's driving me crazy. My account works on the iPad of my friend, but on my Galaxy S10 it keeps crashing. So it probably has to do something with my phone. I have enough storage tho, almost 70GB. Maybe the latest update isn't optimalized for this particular Samsung? Let's hope Spotify will respond with some solutions...

Re: App keeps crashing on Galaxy S10 +

janinezappeij
Casual Listener

By the way, the last time I updated my phone was on July 28th. I just realised that that was around the time my Spotify stopped working. 

Re: App keeps crashing on Galaxy S10 +

Moderator
Moderator

Hey all,

 

Thanks for bringing this up and sorry for the belated reply. 

 

In this case, a clean reinstall would be a good first step. Could you do one exactly as described in the article and let us know how it goes?

 

Thanks in advance!

PetyaModerator
 
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