Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Since the last big update (8.5.11.762) I'm struggling with some issues. Among them, I can't no longer filtering downloaded songs by Artists, only by albums. That sucks. Anyone pls can help?
Another big issue is that my downloaded albums doesn't autoplay even when auto play is on. The music just stop play by the end of a album, go for the order at first song and that's it. The end. So basically everything what worked perfectly fine before the update, is now out of order? Please help, this is really annoying. I don't wanna go back to upload mp3 files to my phone.
Plan
Premium
Country
Czech Republic
Device
Xiaomi redmi 4 pro
Operating System
Android 6
Solved! Go to Solution.
Hey @Toi_Toi.
Thanks for reaching out to us about this 🙂
We noticed you're no longer on the latest version of the Spotify app for Android - do you mind updating to the latest version and trying again to see if the issue persists?
Regarding autoplay not working, can you let us know if this only happens with downloaded albums, or does it also happen with albums which are saved to Your Library but not downloaded? Also, does this happen with any playlists?
As for your other issue, we like to keep threads clean and make sure that only one issue is being troubleshooted per thread. Since the title of this one concerns Autoplay not working, could we ask you to search for a relevant thread in the Community regarding your other issue?
If you can't find one, then feel free to start a new thread, and someone will jump in and help you as soon as possible.
Thanks! Keep us posted 😉
Hey @Toi_Toi.
Thanks for reaching out to us about this 🙂
We noticed you're no longer on the latest version of the Spotify app for Android - do you mind updating to the latest version and trying again to see if the issue persists?
Regarding autoplay not working, can you let us know if this only happens with downloaded albums, or does it also happen with albums which are saved to Your Library but not downloaded? Also, does this happen with any playlists?
As for your other issue, we like to keep threads clean and make sure that only one issue is being troubleshooted per thread. Since the title of this one concerns Autoplay not working, could we ask you to search for a relevant thread in the Community regarding your other issue?
If you can't find one, then feel free to start a new thread, and someone will jump in and help you as soon as possible.
Thanks! Keep us posted 😉
Hello Peter,
UPDATE:
Recently I have found out that autoplay is working, when I playing albums not from "Albums" column but from "Artists" column. There is everything working live before... BUT... I can no longer filtering only downloaded Artists like before, only Albums. But on Albums column, autoplay doesn't work. There was before the green arrow mark in circle that is indicate downloaded playlists. This is now gone. I have to open the Artist and then I can see this mark, but not on the complete list of artists. Currently I'm using ver. 8.5.13.637 and this is the last one I can download from play store to this day and hour.
Please see pics in attachment.
Hey @Toi_Toi,
Thanks for getting back to us.
If you'd like to see the option to sort the artists in Your Library by downloaded artists, feel free to create a new idea in the Idea Exchange by going here. The more people that vote for your idea, the more likely it is to be implemented by Spotify in the future!
With regard to Autoplay, could you let us know if you're still experiencing any issues after updating the app to the latest version, and if you are, could you let us know when it isn't working?
Thanks! Keep us posted 🙂
Hello,
I'm using artists column now. Albums are to many. On "Artists" column autoplay works.
Regarding the sorting library by dowloaded artists, I see many ideas on this topic from your link.
Thanks
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…