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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

377299 Views

541 replies

34 likes

Account
Free
  • 377299 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7674 Views

0 replies

7 likes

  • 7674 Views
  • 0 replies
  • 7 likes

As of This Morning, Spotify App Will Not Connect to Sonos

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) I woke up this morning and tried to play some music on my sonos and the app will not connect. I've reset my phone...

Gig Goer

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I woke up this morning and tr...

SPmusic

Visitor

734 Views

1 replies

7 likes

  • 734 Views
  • 1 replies
  • 7 likes

Reproducción de canciones

PlanPremiumCountryChile DeviceNokia 3Operating SystemAndroid My Question or IssueSi no estoy conectado a internet no se reproducen las canciones que tengo descargadas salvo algunas de las más recientes, otras ni siquiera aparecen guardadas, aparecen ...

Regular

  Plan Premium Country Chile  Device Nokia 3 Operating System Android   My Question or Issue Si no estoy conectado a internet no se reproducen las canciones que tengo descar...

Sanitarium

Regular

391 Views

1 replies

1 likes

  • 391 Views
  • 1 replies
  • 1 likes

Spotify crashes under VODAFONE network

Good morning, I'd like to point out that for months Spotify PREMIUM has been stalling after a few minutes without going on a break. I use a Huawei P20 Pro on VODAFONE network. The problem is common to many users and it's time to fix it

Regular

Good morning, I'd like to point out that for months Spotify PREMIUM has been stalling after a few minutes without going on a break. I use a Huawei P20 Pro on VODAFONE network. The problem is common t...

Gioghi78

Regular

512 Views

2 replies

0 likes

Vodafone crashes
  • 512 Views
  • 2 replies
  • 0 likes

remove jump back in

Operating SystemAndroid phoneMy Question or IssueHi! quick and easy question: how do i remove the "jump back in" thing from my app, or how do i remove artists or albums that are shown there?it annoys me that it takes up the second row on the main pag...

Music Fan

Operating System Android phone My Question or Issue Hi! quick and easy question: how do i remove the "jump back in" thing from my app, or how do i remove artists or albums that are shown there? i...

ardacebi

Composer

11133 Views

1 replies

10 likes

  • 11133 Views
  • 1 replies
  • 10 likes

Streaming only works on external speakers

The problemWhen I try to play songs on my phone everything shows up as usual, but the playbar doesn't move(stuck at whatever timestamp you skip to). What makes this problem strange is that its very circumstancial. Streaming via my data works, playing...

Newbie

The problem When I try to play songs on my phone everything shows up as usual, but the playbar doesn't move(stuck at whatever timestamp you skip to).  What makes this problem strange is that i...

1757 Views

0 replies

0 likes

device based
Streaming Issue
  • 1757 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Android - Local files from desktop not syncing on phone

PlanPremiumDeviceWindows 10 desktop and Samsung Galaxy S7Operating SystemWindows 10 and Android 8.0.0 My Question or IssueI uploaded some local files and made a playlist. This worked fine on my phone and PC until a few weeks ago when Spotify suddenly...

Casual Listener

Plan Premium Device Windows 10 desktop and Samsung Galaxy S7 Operating System Windows 10 and Android 8.0.0   My Question or Issue I uploaded some local files and made a playlist. This wo...

ratfc

Casual Listener

3828 Views

6 replies

0 likes

  • 3828 Views
  • 6 replies
  • 0 likes

Shuffle on Android app reshuffles playlist on occasion

PlanPremiumCountryUnited StatesDeviceSamsung Note 8Operating SystemAndroid P My Question or IssueI recently made a pretty long playlist. I've noticed that when I put it on shuffle play, stop using Spotify for a while, and then come back to it, the pl...

Regular

Plan Premium Country United States Device Samsung Note 8 Operating System Android P   My Question or Issue I recently made a pretty long playlist. I've noticed that when I put it on sh...

792 Views

0 replies

4 likes

  • 792 Views
  • 0 replies
  • 4 likes

Solved!! unplayable recommended albums/artists/songs

PlanPremiumCountryUnited States of AmericaDevicePixel 3aOperating SystemAndroid whatever comes with 3a My Question or IssueSometimes I scroll down. When I do, sometimes there are albums I want to check out. But sometimes, those albums are 100% unplay...

Visitor

Plan Premium Country United States of America Device Pixel 3a Operating System Android whatever comes with 3a   My Question or Issue Sometimes I scroll down. When I do, sometimes there...

ardacebi

Composer

935 Views

1 replies

0 likes

  • 935 Views
  • 1 replies
  • 0 likes

Solved!! Lock screen/scrubbing feature?

PlanPremiumCountryUSDeviceGalaxy s10eOperating System My Question or IssueIs spotify planning on coming out with the feature to let me scrub/scroll through certain parts of a song on the lock screen? Like Apple Music does on iphones? I feel this feat...

Casual Listener

Plan Premium Country US Device Galaxy s10e Operating System     My Question or Issue Is spotify planning on coming out with the feature to let me scrub/scroll through certain part...

ardacebi

Composer

2670 Views

1 replies

0 likes

  • 2670 Views
  • 1 replies
  • 0 likes

Decrease default volume steps streaming to Chromecast

PlanPremiumCountryGermany DevicePixel 2 XL + LG SK8 Operating SystemAndroid My Question or IssueHi, I'm streaming Spotify from my phone to my LG SK8 soundbar via built-in chromecast. My issue is when I'm using the volume buttons of my phone, the volu...

Music Fan

Plan Premium Country Germany  Device Pixel 2 XL + LG SK8  Operating System Android    My Question or Issue Hi, I'm streaming Spotify from my phone to my LG SK8 soundbar ...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

Solved!! [Android v8.5.17.676] Search inside a playlist

PlanPremiumCountryGermanyDevice(Xiaomi MiA1)Operating System(Android P) My Question or IssueThe search for songs/artists inside a playlist is now in the three-point-menu only. Some versions ago, search was usable by pulling down the playlist. This op...

Regular

Plan Premium Country Germany Device (Xiaomi MiA1) Operating System (Android P)   My Question or Issue The search for songs/artists inside a playlist is now in the three-point-menu only...

ardacebi

Composer

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

Songs not on playlist being played

PlanFreeCountryUnited StatesDeviceSamsung Galaxy 8+Operating SystemAndroid 8.0.0 My Question or IssueWhen playing music off a playlist, the android app sometimes starts playing music that is not on the playlist, but falls under "recommended" based on...

Visitor

  Plan Free Country United States Device Samsung Galaxy 8+ Operating System Android 8.0.0   My Question or Issue When playing music off a playlist, the android app sometimes star...

ardacebi

Composer

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Can't follow any artists

PlanPremiumCountryGermany DeviceHuawei Honor 6x Operating SystemAndroid 7.0 My Question or IssueFor about a month my list of artists I follow only contains "suggested artists", which Incidentally are all people i did follow and download their music. ...

Visitor

Plan Premium Country Germany  Device Huawei Honor 6x  Operating System Android 7.0   My Question or Issue For about a month my list of artists I follow only contains "suggest...

baleeds

Regular

444 Views

1 replies

1 likes

  • 444 Views
  • 1 replies
  • 1 likes

Superuser Contribution Won't stop shuffle

I cannot get shuffle to stop. I am a premium member. I have gone onto the song page and deselected the shuffle icon. I have clicked the first song in the album to start playing.Incidentally when I do choose to use shuffle on a large playlist it only ...

Casual Listener

I cannot get shuffle to stop. I am a premium member. I have gone onto the song page and deselected the shuffle icon. I have clicked the first song in the album to start playing. Incidentally when ...

Guido

Spotify Legend

2607 Views

8 replies

5 likes

Android App
shuffle
  • 2607 Views
  • 8 replies
  • 5 likes

Superuser Contribution wth , cant see song list

PlanPremiumCountryAustraliaDeviceGalaxy s10Operating Android Oreo My Question or IssueHavnt used my account f oir a little while, to my horror when i did , I seem to no longer be slbe to veiw my music library in song title list. I have,a large amount...

Newbie

  Plan Premium Country Australia Device Galaxy s10 Operating  Android Oreo   My Question or Issue Havnt used my account f oir a little while, to my horror when i did ,...

Guido

Spotify Legend

927 Views

3 replies

1 likes

  • 927 Views
  • 3 replies
  • 1 likes

SD card isn't being recognized by spotify

PlanPremium for FamiliesCountry New ZealandDeviceMeizu M3 NoteOperating SystemAndroid 5.1 My Question or Issue Hi, since the most recent update, my SD card is no longer being registered by the Spotify app on my phone. So far, I've tried multiple clea...

Casual Listener

Plan Premium for Families Country  New Zealand Device Meizu M3 Note Operating System Android 5.1   My Question or Issue  Hi, since the most recent update, my SD card is no lo...

Kassiaamily

Casual Listener

2335 Views

8 replies

1 likes

Android
SD-card
storage
  • 2335 Views
  • 8 replies
  • 1 likes

Spotify stops streaming music exactly after 9 second.

Plan: PremiumSpotify: V. 8.5.17.676 Country: Brazil Device: (Samsung S10) Operating System: (Android 9) My Question or IssueSpotify stops streaming music exactly after 9 second. it plays like 4 or 5 music sometimes less and then it stops after 9 seco...

Casual Listener

Plan: Premium Spotify: V. 8.5.17.676   Country: Brazil   Device: (Samsung S10)   Operating System: (Android 9)   My Question or Issue Spotify ...

blednyi

Casual Listener

3070 Views

2 replies

11 likes

  • 3070 Views
  • 2 replies
  • 11 likes

Google Assistant control not working when device locked

I can't control Spotify with google assistant when my device is locked. I have enabled 'request when locked' in bluetooth settings, voice match, lock screen personal results, relevant notifications etc, full clean re-install, reboot etc. I have been ...

Newbie

I can't control Spotify with google assistant when my device is locked. I have enabled 'request when locked' in bluetooth settings, voice match, lock screen personal results, relevant notifications e...

1039 Views

0 replies

2 likes

  • 1039 Views
  • 0 replies
  • 2 likes

Songs being added to the queue twice

PlanPremiumCountryAustraliaDeviceSamsung Galaxy 10+Operating SystemAndroid Oreo My Question or IssueWhen I click "Shuffle Play" on any artist the queue will always double play each song (see attached image) How do I stop this from happening??

Casual Listener

Plan Premium Country Australia Device Samsung Galaxy 10+ Operating System Android Oreo   My Question or Issue When I click "Shuffle Play" on any artist the queue will always doubl...

pavelrozman

Newbie

1412 Views

3 replies

2 likes

  • 1412 Views
  • 3 replies
  • 2 likes

Playlist filtering issue

PlanPremiumCountry BelgiumDeviceXiaomi PocoPhone F1Operating SystemAndroid 8.1 MIUI 10 My Question or Issue Hi, when i'm filtering in the playlist, the filter doesn't stick on playing, i mean i filter "2pac" on my RAP playlist, the first song that i ...

Newbie

  Plan Premium Country  Belgium Device Xiaomi PocoPhone F1 Operating System Android 8.1 MIUI 10   My Question or Issue  Hi, when i'm filtering in the playlist, the filt...

Angry_Andre

Visitor

1495 Views

3 replies

0 likes

  • 1495 Views
  • 3 replies
  • 0 likes