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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 852066 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 852066 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17660 Views
  • 3 replies
  • 0 likes
  • 17660 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Cannot start the radio station

PlanPremiumCountry TurkeyDeviceLenovo Vibe K5Operating SystemAndroid 5.1.1 My Question or Issue Ican't start the song radio on my phone. It says cannot play the radio station. Please try later.

  • Casual Listener
  •   Plan Premium Country  Turkey Device Lenovo Vibe K5 Operating System Android 5.1.1   My Question or Issue  Ican't start the song radio on my phone. It says cannot play...
  • Katerina
  • Spotify Legend
  • 1327 Views
  • 6 replies
  • 1 likes
  • 1327 Views
  • 6 replies
  • 1 likes

Problems with Spotyfi ruunning pleas HELP

Plan PremiumCountry PlDevice Huawei P10 pro bla l29 Operating System Emui 9.0.0 Im my Phone doesnt work running mode - mode inwith The app itself matched the music to the top of the rhythm of the run. I try reinstal - nothing change. the second probl...

  • Casual Listener
  • Plan Premium Country  Pl Device Huawei P10 pro bla l29  Operating System Emui 9.0.0  Im my Phone doesnt work running mode - mode inwith The app itself matched the music to the top ...
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

Cannot cast over WiFi to Sony STR-DN850

From my Android 8.1.0 Tablet I cannot cast to a Sony STR-DN850 over WiFi. It does not appear in CastTo device list. The divice is in the supported devices list. On same tablet, I use MediaMonkey and I am able to cast from it over WiFi without a probl...

  • Newbie
  •     From my Android  8.1.0 Tablet I cannot cast to a Sony STR-DN850 over WiFi. It does not appear in CastTo device list.   The divice is in the supported devices lis...
  • 306 Views
  • 0 replies
  • 0 likes
  • 306 Views
  • 0 replies
  • 0 likes

Google Home app can't link Spotify account

PlanPremium for Family (plan owner)CountryUnited StatesDeviceSamsung Galaxy Note 9Operating SystemAndroid 8.1.0 My Question or Issue Trying to link my Spotify account with Google Home but when it tries to pull up the app to link my account, it gets s...

  • Newbie
  • Plan Premium for Family (plan owner) Country United States Device Samsung Galaxy Note 9 Operating System Android 8.1.0   My Question or Issue  Trying to link my Spotify account wi...
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes

No Radio option on one plus 6t

None of the below information is required. However, the more you provide the easier it will b for us to try and help.PlanPremiumCountry France Deviceone plus6tOperating Systemandroid pie Hello guys, hope you can help me i have no option to subscribe ...

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  • Visitor
  • None of the below information is required. However, the more you provide the easier it will b for us to try and help. Plan Premium Country France   Device one plus6t Operating System and...
  • ankitshah091
  • Casual Listener
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Waze pop up banner cant be disabled

PlanPremiumCountry Dominican Republic DevicePixel 1Operating SystemAndroid Pie 9 My Question or Issue I don't have waze installed, i went to settings /social and turned off thr waze option. I still gddt fhe annoying waze banner every time i open or m...

  • Casual Listener
  • Plan Premium Country  Dominican Republic  Device Pixel 1 Operating System Android Pie 9   My Question or Issue  I don't have waze installed, i went to settings /social a...
  • 260 Views
  • 0 replies
  • 0 likes
  • 260 Views
  • 0 replies
  • 0 likes

Album Vs Playlist

PlanFreeCountry AustraliaDevices(Samsung Galaxy 7, Samsung Ace Tablet, Desktop PC)Operating System(Windows 7) My Question or Issue Hi all,Relatively new to this.I have decided to save all my physical cd's onto spotify.When I search for albums in spot...

  • Newbie
  •   Plan Free Country  Australia Devices (Samsung Galaxy 7, Samsung Ace Tablet, Desktop PC) Operating System (Windows 7)   My Question or Issue   Hi all, Relativel...
  • songassistant
  • Composer
  • 1459 Views
  • 1 replies
  • 0 likes
  • 1459 Views
  • 1 replies
  • 0 likes

Can't search in playlist

Since the new update I can no longer search for a specific song in my playlists by dragging down near the top of the screen. It's so annoying. Is there a fix? PlanPREMIUM Family

  • Newbie
  • Since the new update I can no longer search for a specific song in my playlists by dragging down near the top of the screen. It's so annoying. Is there a fix?    Plan PREMIUM Family &...
  • AeroZ
  • Composer
  • 432 Views
  • 1 replies
  • 0 likes
  • 432 Views
  • 1 replies
  • 0 likes

Grayed out songs i didn't download on my library

PlanPremiumCountry Brazil My Question or Issue So, I have this problem where, specifically when I play my library's music on random, a LOT of songs I did not save (and did not even know about) are shown to me, and grayed out to boot. It seems they ar...

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  • Casual Listener
  • Plan Premium Country  Brazil    My Question or Issue  So, I have this problem where, specifically when I play my library's music on random, a LOT of songs I did not save (an...
  • Reylla
  • Casual Listener
  • 383 Views
  • 2 replies
  • 0 likes
  • 383 Views
  • 2 replies
  • 0 likes

Options button too close to scroll

Premium.AndroidAn intermittent yet annoying issue. The little three dot button/menu next to songs is really close to the slider bar for quick movement along playlists. At the moment every time I try to use the button, I end up accidentally somewhere ...

  • Music Fan
  • Premium. Android An intermittent yet annoying issue. The little three dot button/menu next to songs is really close to the slider bar for quick movement along playlists. At the moment every time I ...
  • spaceburglar
  • Music Fan
  • 160 Views
  • 2 replies
  • 0 likes
  • 160 Views
  • 2 replies
  • 0 likes

Alexa doesnt play spotify

I connected my premium spotify account with alexa, but alexa refuses to play spotify. She keeps saying i need to connect my spotifiy account with alexa app. I already tried reinstalling everything, nothing helps.. PremiumCountry Switzerland DeviceGal...

  • Newbie
  • I connected my premium spotify account with alexa, but alexa refuses to play spotify. She keeps saying i need to connect my spotifiy account with alexa app. I already tried reinstalling everything, n...
  • DamienRais
  • Newbie
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Autoplay for Bluetooth No Longer Works

PlanPremiumCountry USDeviceSamsung S6 Operating SystemAndroid 7.0 My Question or IssueAs of December, Spotify worked correctly: I would get in the car, and Spotify would automatically play where I left off once Bluetooth was connected. I have since f...

  • Casual Listener
  • Plan Premium Country  US Device Samsung S6  Operating System Android 7.0   My Question or Issue As of December, Spotify worked correctly: I would get in the car, and Spotify ...
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

Renaming entries in the user's library

Plan Premium My Question or Issue When one adds an album to the local library, that entry may be listed under the name of the album, the given name/surname of the composer, the given name/surname of the performer, etc. Thus, even though the library e...

  • Casual Listener
  • Plan Premium   My Question or Issue  When one adds an album to the local library, that entry may be listed under the name of the album, the given name/surname of the composer, the given ...
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes

Play artist radio using Google assistant

I'm using Spotify family premium in a Google speaker. When I ask for an artist radio, or 'music like [artist name]' Spotify will play the artist radio mix or the 'This is [artist name]' playlist. This results in only songs by the artist. Is it possib...

  • Newbie
  • I'm using Spotify family premium in a Google speaker. When I ask for an artist radio, or 'music like [artist name]' Spotify will play the artist radio mix or the 'This is [artist name]' playlist. Thi...
  • 311 Views
  • 0 replies
  • 3 likes
  • 311 Views
  • 0 replies
  • 3 likes

Artist text bugged

PlanPremiumCountry DeviceOnePlus 6 OxygenOS 9.0.3 Operating SystemOxygenOS 9.0.3 My Question or Issue Since my Spotify app updated to 8.4.89.515, I have noticed that a lot of the text when looking at an artist's page appears to be written over eachot...

  • Casual Listener
  • Plan Premium Country   Device OnePlus 6 OxygenOS 9.0.3   Operating System OxygenOS 9.0.3   My Question or Issue  Since my Spotify app updated to 8.4.89.515, I have noti...
  • Brunelicia
  • Community Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Android Auto Unable to Browse albums on Spotify

PlanPremiumCountry USDeviceSamsung Galaxy Note 9Operating SystemAndroid OreoMy Question or IssueAndroid auto is unable to browse albums on spotify. This issue has been going along for quite a while. There were several updates which did not address th...

  • Casual Listener
  • Plan Premium Country  US Device Samsung Galaxy Note 9 Operating System Android Oreo My Question or Issue Android auto is unable to browse albums on spotify. This issue has been going al...
  • 255 Views
  • 0 replies
  • 3 likes
  • 255 Views
  • 0 replies
  • 3 likes

Home page keeps showing the same song

For the last couple months the same "more like this song" has been on my home screen despite me not having listened to the song or the band more than maybe a single day way back. I'm wondering if there's a way to refresh the page or block the artist ...

  • Casual Listener
  • For the last couple months the same "more like this song" has been on my home screen despite me not having listened to the song or the band more than maybe a single day way back. I'm wondering if the...
  • BorealSunrise
  • Casual Listener
  • 145 Views
  • 2 replies
  • 0 likes
  • 145 Views
  • 2 replies
  • 0 likes

Pop-up menu not loading on spotty connection

PlanPremiumCountryAustralia Device(Samsung Galaxy Note 4)Operating System(Android (Touchwiz) 6.0.1)My Question or IssueHow come the pop-up menu has to load every time there's an internet connection? Why is it quicker for me to turn my internet off so...

  • Casual Listener
  • Plan Premium Country Australia  Device (Samsung Galaxy Note 4) Operating System (Android (Touchwiz) 6.0.1) My Question or Issue How come the pop-up menu has to load every time there's a...
  • 111 Views
  • 0 replies
  • 0 likes
  • 111 Views
  • 0 replies
  • 0 likes

Offline mode on. Get thrown out. Can’t log back in. Try workaround. Lose all downloads.

@Community Managers This issue has been raised before, but it seems the threads aren’t monitored as nothing was ever done about it. See, it was marked as solved here https://community.spotify.com/t5/Accounts/can-t-log-in-because-it-says-i-m-offline/t...

  • Casual Listener
  • @Community Managers   This issue has been raised before, but it seems the threads aren’t monitored as nothing was ever done about it.  See, it was marked as solved here https://community....
  • tcorbin594
  • Casual Listener
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Browse playlist when video is playing

How can I browse my playlist (queue) when a video is playing? When a video is playing, I have a "share" icon in the top right corner (where the three dots usually are) and cannot see the play queue icon anywhere. I have tried disabling videos to get ...

  • Casual Listener
  • How can I browse my playlist (queue) when a video is playing? When a video is playing, I have a "share" icon in the top right corner (where the three dots usually are) and cannot see the play queue i...
  • 185 Views
  • 0 replies
  • 0 likes
  • 185 Views
  • 0 replies
  • 0 likes