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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 843011 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 843011 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14383 Views
  • 1 replies
  • 0 likes
  • 14383 Views
  • 1 replies
  • 0 likes

Favourites Playlist dissapeared after becoming Premium member

I used to listen all day my favorites playlist on free mode, all songs that I selected with the heart were in that Playlist. Unfortunately after going premium that Playlist dissapeared and it is not good because that's where I have all music that I a...

  • Newbie
  • I used to listen all day my favorites  playlist on free mode, all songs that I selected with the heart were in that Playlist. Unfortunately after going premium that Playlist dissapeared and it i...
  • Littlelionboy_2
  • Newbie
  • 178 Views
  • 1 replies
  • 0 likes
  • Premium without favorites playlist
  • 178 Views
  • 1 replies
  • 0 likes

Premium streaming 'spotify connect' and 'google cast'

Hi.I have spotify premium and use my Android (oreo) smartphone for playing music and streaming spotify. I have downloaded my playlists in highest quality (320kbps mp3) to my phone. I also stream in highest quality to my chromecast audio (256kbps AAC)...

  • Newbie
  • Hi. I have spotify premium and use my Android (oreo) smartphone for playing music and streaming spotify.   I have downloaded my playlists in highest quality (320kbps mp3) to my phone. I ...
  • 415 Views
  • 0 replies
  • 0 likes
  • 415 Views
  • 0 replies
  • 0 likes

Spotify randomly stops: check your app's battery saver

Dear friends, my name is Ristyo from Bandung, Indonesia. I have been experiencing a random stop after around 3 minutes while playing music in these conditions:1. While I connect through my 4G connection2. While I connect to home Wifi connection3. Whi...

  • Newbie
  • Dear friends,   my name is Ristyo from Bandung, Indonesia. I have been experiencing a random stop after around 3 minutes while playing music in these conditions: 1. While I connect through ...
  • songassistant
  • Composer
  • 856 Views
  • 1 replies
  • 0 likes
  • 856 Views
  • 1 replies
  • 0 likes

E Next to Artist Name Using Android Auto

I'm using Android auto and I noticed what seems to be a new icon but I'm not sure what it is. There's a E next to the artist names while playing songs. It's on every artist as far as I can tell too. What does it mean?

  • Casual Listener
  • I'm using Android auto and I noticed what seems to be a new icon but I'm not sure what it is. There's a E next to the artist names while playing songs. It's on every artist as far as I can tell too. ...
  • 3816 Views
  • 0 replies
  • 15 likes
  • 3816 Views
  • 0 replies
  • 15 likes

Lyrics on Samsung Tablet

Plan - premiumCountry - USA DeviceSamsung Galaxy Tab A Tablet My Question or IssueI can't get lyrics to display on my Samsung Galaxy Tab A 10.1" Tablet. I can on my phone (Samsung S7). So I know the song has lyrics available. I've cleared cache. I've...

  • Casual Listener
  • Plan - premium Country - USA   Device Samsung Galaxy Tab A Tablet      My Question or Issue I can't get lyrics to display on my  Samsung Galaxy Tab A 10.1"&...
  • d_atd01
  • Gig Goer
  • 1361 Views
  • 1 replies
  • 0 likes
  • 1361 Views
  • 1 replies
  • 0 likes

Just got galaxy gear in the UAE but cant find spotify on the galaxy apps page

PlanPremium Country USA (But currently based in the UAE) DeviceGalaxy Watch Operating SystemAndroid My Question or Issue So I just got the galaxy gear and hoped to use Spotify directly on my galaxy watch while I'm at the gym or working. I can't find ...

  • Newbie
  • Plan Premium   Country  USA (But currently based in the UAE)   Device Galaxy Watch   Operating System Android   My Question or Issue   So I just got the ga...
  • 552 Views
  • 0 replies
  • 3 likes
  • 552 Views
  • 0 replies
  • 3 likes

Displays wrong song title and image after dislike/skip

PlanFreeCountryGermany DeviceSamsung Galaxy S7 EdgeOperating System My Question or Issue If I dislike or skip a song from my personal mixes the song title and cover image remains on the skipped song.

  • Newbie
  • Plan Free Country Germany   Device Samsung Galaxy S7 Edge Operating System     My Question or Issue  If I dislike or skip a song from my personal mixes the song title a...
  • 92 Views
  • 0 replies
  • 0 likes
  • 92 Views
  • 0 replies
  • 0 likes

Shuffle of playlists not working

PlanPremiumCountry Unites StatesDeviceSamsung Note8Operating System Android Oreo My Question or issueI keep having this issue where my playlist that I have that has over 4,000 songs won't shuffle. it'll choose a number of songs from the first 25 to 3...

  • Newbie
  • Plan Premium Country  Unites States Device Samsung Note8 Operating System  Android Oreo   My Question or issue I keep having this issue where my playlist that I have t...
  • Mantisentil
  • Community Legend
  • 203 Views
  • 1 replies
  • 1 likes
  • Playlist
    shuffle
  • 203 Views
  • 1 replies
  • 1 likes

Search/sort bar in the top of the playlist screen

PlanPremiumCountryBrazilDeviceSamsung Galaxy 8Operating SystemAndroid 8 My Question or Issue I'm really upset about this last update, since the search/sort music bar of my playlists screen is gone.Why?????? Tell me.....WHY????It was so easy to use th...

  • Newbie
  • Plan Premium Country Brazil Device Samsung Galaxy 8 Operating System Android 8   My Question or Issue   I'm really upset about this last update, since the search/sort music bar...
  • Motherofgoats
  • Newbie
  • 201 Views
  • 1 replies
  • 2 likes
  • 201 Views
  • 1 replies
  • 2 likes

Local music on SD card lost after mobile restart

PlanPremiumCountry MexicoDeviceHuawei mate 20 liteOperating SystemAndroid Oreo My Question or Issue I use SD card as local storage for the music. Every time I restart the phone, automatically the setting for Spotify will set back to internal storage,...

  • Newbie
  • Plan Premium Country  Mexico Device Huawei mate 20 lite Operating System Android Oreo   My Question or Issue   I use SD card as local storage for the music. Every time ...
  • 289 Views
  • 0 replies
  • 1 likes
  • SD local music lost
  • 289 Views
  • 0 replies
  • 1 likes

Spotify Offline Playlist on Google wear?

For quite some time I've been looking for a smartwatch that supports Offline Playlists of Spotify. I'd love to go running while listening to music without having to take along my mobile. Now, I heard that the new Samsung Galaxy supports this, but Goo...

  • Newbie
  • For quite some time I've been looking for a smartwatch that supports Offline Playlists of Spotify.   I'd love to go running while listening to music without having to take along my mobile.&nbs...
  • 606 Views
  • 0 replies
  • 2 likes
  • fossil
    Google os
    smartwatch
  • 606 Views
  • 0 replies
  • 2 likes

Why are random songs played when I chose an album?

PlanFreeCountry USADeviceSamsung Galaxy 7Operating System(Android Oreo, .) My Question or IssueWhen playing an album random songs will play from random artists. I don't want random songs to play, that's why I chose a specific album. I don't want any ...

  • Regular
  • Plan Free Country  USA Device Samsung Galaxy 7 Operating System (Android Oreo, .)   My Question or Issue When playing an album random songs will play from random artists. I d...
  • SuperSprynt
  • Regular
  • 613 Views
  • 4 replies
  • 0 likes
  • album
  • 613 Views
  • 4 replies
  • 0 likes

Superuser Contribution No Internet connection available error - Even though I have internet

PlanPremiumCountryDenmarkDeviceOneplus 5TOperating SystemAndroid 8.1.0. OxygenOS-version 5.1.7. Service Provider: Callme / Telia My Question or Issue My problem is that Spotify is sending the error ´No Internet connection available` on my Oneplus pho...

  • Casual Listener
  • Plan Premium Country Denmark Device Oneplus 5T Operating System Android 8.1.0. OxygenOS-version 5.1.7.  Service Provider : Callme / Telia   My Question or Issue  My...
  • Rasmusmonnerup
  • Casual Listener
  • 295 Views
  • 2 replies
  • 0 likes
  • 295 Views
  • 2 replies
  • 0 likes

Downloading music on android

PlanPremiumCountry United StatesDeviceSamsung Android My Question or Issue So I bought premium and I uploaded a bunch of my downloaded music and its all showed up, I put it all into a playlist but when I try to download the songs it doesn't do anythi...

  • Newbie
  •   Plan Premium Country  United States Device Samsung    Android  My Question or Issue  So I bought premium and I uploaded a bunch of my downloaded music and it...
  • Mantisentil
  • Community Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

No download notification on Android

PlanPremiumDeviceSamsung Galaxy S8Operating SystemAndroid OreoMy Question or IssueThe app doesn't show me when it's downloading something. I get no notification anymore. I've tried everything but i can't make it work. Is anyone having the same proble...

  • Casual Listener
  • Plan Premium Device Samsung Galaxy S8 Operating System Android Oreo My Question or Issue The app doesn't show me when it's downloading something. I get no notification anymore. I've ...
  • Jan72
  • Newbie
  • 1419 Views
  • 10 replies
  • 7 likes
  • 1419 Views
  • 10 replies
  • 7 likes

Solved!!Superuser Contribution Spotify on Galaxy Watch

Hi,I am looking at buying a galaxy watch, but before I commit I want to know what functions are available on the Spotify app for the watch. I've seen a friend's one and the app does not appear to have a search function on the watch app to find a spec...

  • Casual Listener
  • Hi, I am looking at buying a galaxy watch, but before I commit I want to know what functions are available on the Spotify app for the watch.    I've seen a friend's one and the app does ...
  • Adamsonn
  • Regular
  • 5484 Views
  • 7 replies
  • 0 likes
  • Galaxy Watch
    Samsung
  • 5484 Views
  • 7 replies
  • 0 likes

No access to podcast in offline mode or without internet connection

PlanPremiumCountryGermany Device(Samsung Galaxy S7)Operating System(Android 8.0.0) My Question or IssueDownloaded podcasts disappear in offline mode (Premium). And not only that, without an online connection you can no longer access your own podcasts...

  • Newbie
  • Plan Premium Country Germany   Device (Samsung Galaxy S7) Operating System (Android 8.0.0)   My Question or Issue Downloaded podcasts disappear in offline mode (Premium). And not...
  • alswanky
  • Casual Listener
  • 305 Views
  • 1 replies
  • 2 likes
  • 305 Views
  • 1 replies
  • 2 likes

Android interface lost options

The Help information shown here "was" correct when I was using Spotify Free. Then I decided to try Premium Trial and the interface reset. Now I no longer have the Like/Dislike buttons.Plus, when I set up the Playlist Radio station, I received a very ...

  • Newbie
  • The Help information shown here "was" correct when I was using Spotify Free. Then I decided to try Premium Trial and the interface reset. Now I no longer have the Like/Dislike buttons. Plus, when I ...
  • 113 Views
  • 0 replies
  • 0 likes
  • 113 Views
  • 0 replies
  • 0 likes

Superuser Contribution Se borran mis canciones descargadas

Estoy arto de este problema , se supone que estoy pagando para este servicio, la principal ventaja de este es ese, tener tu musica disponible para que puedas escucharla en cualquier momento, pero oh sorpresa!, esa playlist que se tardo tanto en bajar...

  • Casual Listener
  • Estoy arto de este problema , se supone que estoy pagando para este servicio, la principal ventaja de este es ese, tener tu musica disponible para que puedas escucharla en cualquier momento, pero oh ...
  • Chuchuli
  • Regular
  • 86145 Views
  • 19 replies
  • 86 likes
  • 86145 Views
  • 19 replies
  • 86 likes

"Sort Playlist" button does nothing

PlanPremiumCountryUSDeviceGalaxy S9Operating SystemAndroid 8.0.0 My Question or IssueWhen I click "sort playlist" from the in-playlist menu (containing Add songs, Find in Playlist, etc.) the menu simply dissapears and no options for sorting the playl...

  • Newbie
  • Plan Premium Country US Device Galaxy S9 Operating System Android 8.0.0   My Question or Issue When I click "sort playlist" from the in-playlist menu (containing Add songs, Find i...
  • 319 Views
  • 0 replies
  • 0 likes
  • bug
  • 319 Views
  • 0 replies
  • 0 likes