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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194149 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194149 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535361 Views

78 replies

3 likes

  • 535361 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438672 Views

565 replies

37 likes

Account
Free
  • 438672 Views
  • 565 replies
  • 37 likes

sorting/filtering

PlanFree/PremiumCountry U.S. Device LG G6(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System android(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: I have followed for sorting and filtering a playlist, however, when I cl...

Visitor

Plan Free/Premium Country U.S.   Device LG G6 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System android (iOS 10, Android Oreo, Windows 10,etc.)   My Questio...

dakew

Newbie

569 Views

2 replies

0 likes

  • 569 Views
  • 2 replies
  • 0 likes

Widget.

PlanPremium family CountryUnited States DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueYou took the widget. Why would you take something away from a paying customer like that? You keep changing away from what I liked about you...

Newbie

  Plan Premium family  Country United States  Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue You took the widget. Why would you take ...

Jose_M

Spotify Star

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Solved!! I can't listen to just a specific album, and can't loop.

PlanFreeCountryEngland DeviceHuawei Y9Operating System Android Oreo Alright, I am a huge musical fan, and I used to use Spotify on an older tablet that allowed me to play just an album. Now, I moved to phone, and more songs have been added to the alb...

Newbie

Plan Free Country England  Device Huawei Y9 Operating System  Android Oreo   Alright, I am a huge musical fan, and I used to use Spotify on an older tablet that allowed m...

Emilia_8

Community Legend

733 Views

1 replies

0 likes

  • 733 Views
  • 1 replies
  • 0 likes

daily mix will not update

PlanFree (was premium before)Country IsraelDeviceSamsung Galaxy 7 and 8My Question or Issuefor couple of mouths I didn't get any now updates on my daily mixes (any of the 6)they are not refreshing and have the same songs every time.this happens only ...

Newbie

  Plan Free (was premium before) Country  Israel Device Samsung Galaxy 7 and 8 My Question or Issue for couple of mouths I didn't get any now updates on my daily mixes (any of the 6...

Emilia_8

Community Legend

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

Local files won't download

PlanPremiumCountryUSADeviceWindows 10 to Note 8 My Question or IssueLocal files won't download no matter what I do. They show up on the playlist but won't download. I've tried all of the suggestions on all the other posts I could find (all the way ba...

Visitor

Plan Premium Country USA Device Windows 10 to Note 8   My Question or Issue Local files won't download no matter what I do. They show up on the playlist but won't download.   I've...

Kokanee9

Visitor

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Local File to android audio playback bug

PlanPremiumCountry UKDeviceSony experia E5Operating SystemAndroid Marshmallow My Question or IssueWhen I transfer a local file from my PC to a downloaded playlist that's on my phone it trafers perfectly fine, and is available to play offline. However...

Casual Listener

Plan Premium Country  UK Device Sony experia E5 Operating System Android Marshmallow   My Question or Issue When I transfer a local file from my PC to a downloaded playlist that's...

ERCR

Visitor

931 Views

1 replies

0 likes

  • 931 Views
  • 1 replies
  • 0 likes

Ridiculous that we can't hide recently playedon android

Resd the tile . This change has no good reason whatsoever. The app just keeps getting worse and worseProbably not going to resub. This change pisses off thousands of people and there is legit no reason for at all it's so annoying I'm probably droppin...

Newbie

Resd the tile . This change has no good reason whatsoever. The app just keeps getting worse and worse Probably not going to resub.    This change pisses off thousands of people and there...

376 Views

0 replies

1 likes

  • 376 Views
  • 0 replies
  • 1 likes

Shazam Playlist

PlanPremiumCountryUSADeviceLG K20+Operating SystemAndroid My Question or IssueWhy are less than half of my Shazam tracks showing in playlist? Is there a limit to number of tracks? I have tried disconnecting and reconnecting to Spotify. Should i unins...

Newbie

Plan Premium Country USA Device LG K20+ Operating System Android   My Question or Issue Why are less than half of my Shazam tracks showing in playlist? Is there a limit to number of tr...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Scrubbing through notifications Android Q

The new music notification in android Q can be used to scroll through a song in some audio players (e.g. google play music), and i find it very strange that Spotify lite has this feature while the full app doesn't.

Newbie

The new music notification in android Q can be used to scroll through a song in some audio players (e.g. google play music), and i find it very strange that Spotify lite has this feature while the fu...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

When an album is "saved" the songs don't go to your liked songs (previously the "songs" section)

PlanPremiumCountryUSDevicePixel 2 XLOperating SystemAndroid P My Question or Issue In the past when I saved an album it would also save it to the "songs" category of my library. I could listen to my whole library on shuffle by shuffling from my songs...

Newbie

Plan Premium Country US Device Pixel 2 XL Operating System Android P   My Question or Issue   In the past when I saved an album it would also save it to the "songs" category of m...

347 Views

0 replies

1 likes

  • 347 Views
  • 0 replies
  • 1 likes

Shuffle glitch

PlanPremiumCountryUnited StatesDeviceLG G6Operating SystemAndroid 8.0.0 My Question or IssueAn issue has been happening with the latest couple of updates where playlists on shuffle will completely jumble around the next songs in the queue. This tends...

Casual Listener

Plan Premium Country United States Device LG G6 Operating System Android 8.0.0   My Question or Issue An issue has been happening with the latest couple of updates where playlists on s...

1177 Views

0 replies

0 likes

Android 8
Glitch
liked songs
shuffle bug
Shuffle in playlists
  • 1177 Views
  • 0 replies
  • 0 likes

spotify

1

Visitor

1

395 Views

0 replies

1 likes

  • 395 Views
  • 0 replies
  • 1 likes

Cannot share to Instagram for Google Pixel

PlanPremiumCountryUSADeviceGoogle Pixel 3aOperating SystemAndroid 9 My Question or IssueI've had my Google Pixel 3a for a few months now, and I cannot share my current song to my Instagram story. When I click "share" the only Instagram option is to s...

Visitor

Plan Premium Country USA Device Google Pixel 3a Operating System Android 9   My Question or Issue I've had my Google Pixel 3a for a few months now, and I cannot share my current song t...

nancyliu

Visitor

580 Views

1 replies

2 likes

  • 580 Views
  • 1 replies
  • 2 likes

Playlist not displaying/playing songs in order

PlanPremiumCountryUSADeviceLG k20 PlusOperating SystemAndroid 7.0 My Question or IssueOne of my Spotify playlists has been acting... weird. I have it sorted by Artist (A - Z) and the songs are usually in numerical order by album. However, I have been...

Regular

Plan Premium Country USA Device LG k20 Plus Operating System Android 7.0   My Question or Issue One of my Spotify playlists has been acting... weird. I have it sorted by Artist (A - Z)...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Solved!! Can no longer play on Sonos using Spotify Andoid app

PlanPremiumCountryU.S.DeviceSamsung J7 2018Operating SystemAndroid Oreo My Question or IssueI'm able to play Spotify using the Sonos app, but I can no longer connect to Sonos using Spotify Android app. Reinstalling Spotify did not help. Starting song...

Music Fan

Plan Premium Country U.S. Device Samsung J7 2018 Operating System Android Oreo   My Question or Issue I'm able to play Spotify using the Sonos app, but I can no longer connect to ...

hemophobe

Music Fan

794 Views

1 replies

0 likes

  • 794 Views
  • 1 replies
  • 0 likes

Shuffle is on although I disabled it in android App.

PlanFree/Premium: Premium Family AccountCountry: Sweden Device: One Plus 6(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System : Android 9 Pie(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAlthough I disabled shuffle play ...

Casual Listener

Plan Free/Premium: Premium Family Account Country: Sweden   Device: One Plus 6 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System : Android 9 Pie (iOS 10, Android O...

255 Views

0 replies

0 likes

  • 255 Views
  • 0 replies
  • 0 likes

Recently Played not in 'Your Library' anymore?

PlanPremiumCountryNetherlandsDeviceGalaxy S9Operating SystemAndroid 9 My Question or IssueSo a recent updated changed the UI which makes it more.. annoying to use, because I mainly used the 'Recently Played' in 'Your Library' but it is gone now? It i...

Casual Listener

Plan Premium Country Netherlands Device Galaxy S9 Operating System Android 9   My Question or Issue So a recent updated changed the UI which makes it more.. annoying to use, because I ...

crackling

Casual Listener

1674 Views

5 replies

4 likes

  • 1674 Views
  • 5 replies
  • 4 likes

Spotify opens when any media action is done

PlanPremiumCountryAustraliaDevice(Samsung Galaxy note Operating System(Android version 9) Spotify opens when and starts playing when ever i press the play button on either / My Samsung galaxy buds / the bixby button that is remapped with bxactions to...

Casual Listener

Plan Premium Country Australia Device (Samsung Galaxy note 😎 Operating System (Android version 9)   Spotify opens when and starts playing when ever i press the play button on either / ...

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes

Playlist order when adding new tracks to that list

I have my lists sorted in a certain order on my android/Desktop. But I noticed that I'm on my android, and I'm listening to a song I like, when I try to add that song to a playlist (of which I have many) the order of all of the playlists is completel...

Roadie

I have my lists sorted in a certain order on my android/Desktop. But I noticed that I'm on my android, and I'm listening to a song I like, when I try to add that song to a playlist (of which I have m...

Emilia_8

Community Legend

516 Views

1 replies

0 likes

list
  • 516 Views
  • 1 replies
  • 0 likes

Music stops until I reset my wifi

When a song that I was listening to ends the next one doesn't always load, I skip a few and one of them works for like 5 seconds then doesn't load anymore. Until I either wait 5 ish minutes or reset my wifi but then again it tends to do this again la...

Visitor

When a song that I was listening to ends the next one doesn't always load, I skip a few and one of them works for like 5 seconds then doesn't load anymore. Until I either wait 5 ish minutes or reset ...

514 Views

0 replies

1 likes

Android
Samsung
Stopped playing
wifi
  • 514 Views
  • 0 replies
  • 1 likes