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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110308 Views

26 replies

3 likes

  • 110308 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222144 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222144 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578710 Views

79 replies

3 likes

  • 578710 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476814 Views

577 replies

40 likes

Account
Free
  • 476814 Views
  • 577 replies
  • 40 likes

"Premium users only" can't listen to Spotify via speakers

PlanFreeCountryPolandDeviceHUAWEI P9 lite, NAD c338Operating SystemANDROID My Question or IssueI had been lisning to Spotify via my NAD C338 for 4 months without problems. I just loged in to my Spotify account on my phone and choosed my device and it...

Visitor

  Plan Free Country Poland Device HUAWEI P9 lite, NAD c338 Operating System ANDROID   My Question or Issue I had been lisning to Spotify via my NAD C338 for 4 months without prob...

user-removed

Not applicable

3364 Views

1 replies

0 likes

  • 3364 Views
  • 1 replies
  • 0 likes

[Premium] Random songs (from random bands) play when I shuffle play an album

PlanPremiumCountryUSA DevicePixel 3Operating SystemAndroid My Question or IssueWhen I go to an album and hit shuffle play, it plays songs I don't want to hear. I thought this was a free only feature? I'm on premium, why can't I listen to the music I ...

Newbie

  Plan Premium Country USA   Device Pixel 3 Operating System Android   My Question or Issue When I go to an album and hit shuffle play, it plays songs I don't want to hear....

user-removed

Not applicable

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

"Ok Google play [artist]", no longer auto plays top songs

Since Tuesday, When I ask Spotify to play an artist via Google Voice commands, it now only loads the artists page and doesn't automatically play the artists top songs. This is very annoying as I use this handsfree feature when driving. My phone is Ho...

Casual Listener

Since Tuesday, When I ask Spotify to play an artist via Google Voice commands, it now only loads the artists page and doesn't automatically play the artists top songs. This is very annoying as I use ...

NathanialSA

Visitor

1544 Views

5 replies

4 likes

  • 1544 Views
  • 5 replies
  • 4 likes

Superuser Contribution MY FONT IS UNREADABLE

I just got the Samsung s8 and I pay for my acct I don't know if any of that matters.... but my font is like an outline of the word instead of just normal letters and it's annoying because I can't read it quickly I have to put the phone to my face to ...

Newbie

I just got the Samsung s8 and I pay for my acct I don't know if any of that matters.... but my font is like an outline of the word instead of just normal letters and it's annoying because I can't rea...

Coja4doja

Casual Listener

3351 Views

7 replies

1 likes

  • 3351 Views
  • 7 replies
  • 1 likes

Show liked songs by Album

PlanPremiumCountryIndiaDeviceSamsung S9Operating SystemAndroid Pie My Question or IssueHow can i view the sold I've liked by album? The new update is really bad and it makes it really hard to look for songs.

Visitor

  Plan Premium Country India Device Samsung S9 Operating System Android Pie   My Question or Issue How can i view the sold I've liked by album? The new update is really bad and i...

Brunelicia

Community Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Android Spotify App on the Pioneer XDP-300R

PlanPremiumCountryUKDevice(Pioneer XDP-300R)Operating System(Android 5.1.1) My Question or IssueI have a problem using Spotify on the Pioneer XDP-300R audio player in which the app will log out and delete all my downloads (often up to 5,000 songs) Th...

Casual Listener

Plan Premium Country UK Device (Pioneer XDP-300R) Operating System (Android 5.1.1)   My Question or Issue I have a problem using Spotify on the Pioneer XDP-300R audio player in wh...

LonelyRobot

Casual Listener

2525 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Pausing randomly when phone screen off

For some reason for the past few months, spotify will pause when my phone screen is off. It's usually when I am in a place with bad service, but the music I am listening to is all downloaded. I will lock my phone, turning the screen off and the music...

Casual Listener

For some reason for the past few months, spotify will pause when my phone screen is off. It's usually when I am in a place with bad service, but the music I am listening to is all downloaded. I will ...

Jose_M

Spotify Star

1495 Views

3 replies

3 likes

  • 1495 Views
  • 3 replies
  • 3 likes

Superuser Contribution Always shuffle

Plan/PremiumCountryNorwayDeviceOnePlus 6Operating SystemOxygen 9.0.8 My Question or IssueI can't turn off shuffle. I can turn on and off the button but it shuffles anyway.

Visitor

Plan /Premium Country Norway Device OnePlus 6 Operating System Oxygen 9.0.8   My Question or Issue I can't turn off shuffle. I can turn on and off the button but it shuffles anyway.

Katerina

Spotify Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for android running slow

PlanPremium/family accountCountryUkDeviceSamsung Note8Operating SystemAndroid Oreo My Question or IssueThe app is running really slow if i flick 2 or 3 songs ahead it freezes and takes about 30 seconds to come right. Ive uninstalled removed sd card c...

Visitor

Plan Premium/family account Country Uk Device Samsung Note8 Operating System Android Oreo   My Question or Issue The app is running really slow if i flick 2 or 3 songs ahead it fr...

Katerina

Spotify Legend

813 Views

1 replies

0 likes

android not playing
  • 813 Views
  • 1 replies
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Superuser Contribution Clock and Spotify

Can't connect Spotify to clock Plan Premium Country India Device OnePlus 6 Operating System Android Pie My Question or Issue [snip - Community Moderator edit]

Casual Listener

Can't connect Spotify to clock  Plan Premium Country India Device OnePlus 6 Operating System Android Pie   My Question or Issue     [snip - Community Mod...

Katerina

Spotify Legend

740 Views

1 replies

0 likes

Google Clock
india
Premium
  • 740 Views
  • 1 replies
  • 0 likes

Mic ? Not working VR app

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

nielrio

Gig Goer

1557 Views

3 replies

0 likes

Help
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  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Downloads keep getting deleted

PlanPremiumCountryGermanyDeviceSamsung Galaxy 8Operating System Android Pie My Question or IssueMy downloads are getting always deleted after not using the app for 3-4 hours since last week. I have no issues with my storage (35GB free)

Casual Listener

  Plan Premium Country Germany Device Samsung Galaxy 8 Operating System  Android Pie   My Question or Issue My downloads are getting always deleted after not using the app f...

Katerina

Spotify Legend

902 Views

1 replies

0 likes

  • 902 Views
  • 1 replies
  • 0 likes

Superuser Contribution Crashes when I play music

The app is working well when downloading, looking for songs, etc., but when I start playing any music, it plays and crashes within 3 seconds. It was working perfectly until I paid for the subrscription yesterday. Tried logging in and out, reinstallin...

Visitor

The app is working well when downloading, looking for songs, etc., but when I start playing any music, it plays and crashes within 3 seconds. It was working perfectly until I paid for the subrscripti...

Katerina

Spotify Legend

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
  • 0 likes

Please Stop the Unnecessary Updates

PlanPremiumCountryAustraliaDeviceHuawei Nova 3ECar: Kia Sportage Operating SystemAndroid My Question or IssueOk so I am writing this because my phone accidentally updated all of my apps which I specifically asked Google Play not to do for this very r...

Regular

Plan Premium Country Australia Device Huawei Nova 3E Car: Kia Sportage   Operating System Android   My Question or Issue Ok so I am writing this because my phone accidentally up...

james_spotify85

Regular

1530 Views

2 replies

4 likes

Update bug across multiple platforms
  • 1530 Views
  • 2 replies
  • 4 likes

Connexion Android hors réseau

PlanPremium FamilyCountryFranceDeviceSmartphoneOperating SystemAndroidMy Question or IssueBonjour,sur mon Samsung A3 en Android 8.0, j'arrive à ouvrir l'application Spotify que je sois connecté ou non au réseau. Cela me permet d'avoir accès aux chans...

Visitor

Plan Premium Family Country France Device Smartphone Operating System Android My Question or Issue Bonjour, sur mon Samsung A3 en Android 8.0, j'arrive à ouvrir l'application Spotify que je...

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
  • 0 likes

Spotify widget gone?

PlanPremium DeviceHTC Desire 830 My Question or IssueI used to have a spotify widget on my homescreen which I could use to control my spotify without having to open the app.But my spotify updated today and all of a sudden this widget was gone and als...

Visitor

Plan Premium   Device HTC Desire 830    My Question or Issue I used to have a spotify widget on my homescreen which I could use to control my spotify without having to open the ...

user-removed

Not applicable

1332 Views

3 replies

0 likes

  • 1332 Views
  • 3 replies
  • 0 likes

Deleting Songs

PlanPremiumCountry DeviceAndroid My Question or IssueI don't see the delete option anymore all i see is unlike, is that the same as delete?

Visitor

  Plan Premium Country   Device Android   My Question or Issue I don't see the delete option anymore all i see is unlike, is that the same as delete?

Brunelicia

Community Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Local files on phone

PlanPremiumCountry Device Operating System Android My Question or IssueI know this has been discussed before but I've tried everything suggested and it still doesn't work.I want to make a playlist using both local files from my computer and streamed ...

Visitor

  Plan Premium Country   Device   Operating System  Android    My Question or Issue I know this has been discussed before but I've tried everything suggested ...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

Daily mix never updates

PlanFreeCountryCanadaDeviceGalaxy S9+ I have been using spotify for about half a year but I noticed that my daily mixes on my phone have stopped updating for maybe 2 months now. I know it's not because I'm not using spotify enough because this only h...

Visitor

Plan Free Country Canada Device Galaxy S9+   I have been using spotify for about half a year but I noticed that my daily mixes on my phone have stopped updating for maybe 2 months now. I ...

Emilia_8

Community Legend

534 Views

2 replies

0 likes

  • 534 Views
  • 2 replies
  • 0 likes

Spotify in my Car

Hi I have Spotify Premium and I want to play my downloaded playlist in my Car via my Samsung S6. I have connected my phone to the media centre in my Car via USB but it just says no files excist.My Car also has an Aux input which is round like a 3.5mm...

Newbie

Hi I have Spotify Premium and I want to play my downloaded playlist in my Car via my Samsung S6.  I have connected my phone to the media centre in my Car via USB but it just says no files ...

fredthesquid

Casual Listener

1664 Views

3 replies

0 likes

  • 1664 Views
  • 3 replies
  • 0 likes