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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375430 Views

541 replies

34 likes

Account
Free
  • 375430 Views
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

7 likes

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Sound issue

the sound is normal when I play the music first but then the sound decreases please helpPlanPremiumCountry Turkey DeviceXiaomi mi 8 SEOperating SystemAndroid My Question or IssueSound issue

Casual Listener

the sound is normal when I play the music first but then the sound decreases please help Plan Premium Country  Turkey   Device Xiaomi mi 8 SE Operating System Android   My Q...

Cez764

Casual Listener

316 Views

1 replies

0 likes

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  • 1 replies
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Newbie

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1205 Views

0 replies

6 likes

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Downloaded Songs dissapeared

PlanPremiumCountryCanadaDevicePixel 2 My Question or IssueI used to download Single Songs, Albums and Playlists a lot to then go on the road in offline mode, go to the Songs tab and shuffle play everything.For whatever reasons, that tab has dissapear...

Newbie

Plan Premium Country Canada Device Pixel 2   My Question or Issue I used to download Single Songs, Albums and Playlists a lot to then go on the road in offline mode, go to the Songs tab ...

lillithromero

Newbie

514 Views

1 replies

1 likes

  • 514 Views
  • 1 replies
  • 1 likes

No shuffle play

PlanPremium via Phone Provider CountryNew Zealand DeviceHaweui P20 Pro Operating System( Android 9 ) My Question or Issue Hi I do not have Shuffle play on my Playlists any more has shuffle play been removed? I have attached photo of my Playlist it ju...

Newbie

Plan Premium via Phone Provider    Country New Zealand   Device Haweui P20 Pro   Operating System ( Android 9 )    My Question or Issue   Hi   ...

cohenfs

Roadie

1155 Views

3 replies

0 likes

shuffle
  • 1155 Views
  • 3 replies
  • 0 likes

Superuser Contribution Home page is blank for days

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi I've been having issues for days now the home page is blank what to do I've paid for prem...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Katerina

Spotify Legend

1806 Views

6 replies

1 likes

  • 1806 Views
  • 6 replies
  • 1 likes

[playing] I can not play my songs without adding them a playlist

PlanPremium CountryTürkiyeDeviceXiaomi mi 5s plus Operating SystemAndroid 8 My Question or IssueIn the old versions of the application, I could play my musics by selecting the "songs" tab and pressing to "play". But now, I can not do it because there...

Casual Listener

  Plan Premium  Country Türkiye Device Xiaomi mi 5s plus  Operating System Android 8   My Question or Issue In the old versions of the application, I could play my musi...

1_d28ex-u0fqr

Regular

1758 Views

3 replies

0 likes

Individual
Music
playing
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  • 3 replies
  • 0 likes

Samsung gear fit 2: Offline mode won't allow shuffle

PlanPremiumDeviceSamsung Gear Fit 2Operating SystemAndroid My Question or IssueI'm using the Samsung gear fit 2 in combination with the Spotify app. Once the app (on the gear) is in offline mode, it won't allow me to play songs in a downloaded playli...

Visitor

Plan Premium Device Samsung Gear Fit 2 Operating System Android   My Question or Issue I'm using the Samsung gear fit 2 in combination with the Spotify app.   Once the app (on the...

417 Views

0 replies

0 likes

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Solved!!Superuser Contribution Autoplay of downloaded albums doesn't work

Since the last big update (8.5.11.762) I'm struggling with some issues. Among them, I can't no longer filtering downloaded songs by Artists, only by albums. That sucks. Anyone pls can help? Another big issue is that my downloaded albums doesn't autop...

Regular

Since the last big update (8.5.11.762) I'm struggling with some issues. Among them, I can't no longer filtering downloaded songs by Artists, only by albums. That sucks. Anyone pls can help?  An...

Toi_Toi

Regular

1745 Views

4 replies

0 likes

autoplay
Download Playlists
filtering
  • 1745 Views
  • 4 replies
  • 0 likes

Unwanted tracks appearing in Play Queue

Plan - PremiumCountry - UKDevice - Pixel XLOperating System - Android 9 - Pie My Question or IssueWhen I start using the Spotify app, the same set of songs keep on appearing in my Play Queue (screenshot attached). I haven't added them, and even if I ...

Regular

Plan - Premium Country - UK Device - Pixel XL Operating System - Android 9 - Pie   My Question or Issue When I start using the Spotify app, the same set of songs keep on appearing in my Pl...

424 Views

0 replies

0 likes

Play queue
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Recover last weekly discover / or / Visualize the memory cache ?

PlanPremiumCountryFRDeviceAsus Zenfone 3Operating SystemAndroid My QuestionYesterday I was driving and listening my "weekly discover" on spotify with my smartphone. Some songs were great but I cannot liked it because I was driving and my smarpthone w...

Visitor

Plan Premium Country FR Device Asus Zenfone 3 Operating System Android   My Question Yesterday I was driving and listening my "weekly discover" on spotify with my smartphone. Some song...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

Playlist Tab Gone?

PlanPremiumDeviceOnePlus 5 My Question or IssueRecently updated the app. Look under your library tab and I have all the usual options of songs, albums etc but no playlists tab? I can't find where to access my playlists anywhere on the app.

Newbie

Plan Premium Device OnePlus 5     My Question or Issue Recently updated the app. Look under your library tab and I have all the usual options of songs, albums etc but no playlists ta...

DanifC

Composer

808 Views

1 replies

0 likes

  • 808 Views
  • 1 replies
  • 0 likes

Daily mixes not loading

PlanPremiumCountryUKDeviceGoogle Pixel 2 Operating SystemAndroid Pie My Question or IssueI keep getting "Sorry, something went wrong. Please give it another try" when I try to play any of the Daily Mixes.I have re-installed the app, restarted phone e...

Newbie

Plan Premium Country UK Device Google Pixel 2  Operating System Android Pie   My Question or Issue I keep getting "Sorry, something went wrong. Please give it another try" when I ...

611 Views

0 replies

0 likes

  • 611 Views
  • 0 replies
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I cant play any single music since i have factory reseted and reinstalled spotify

PlanFreeDeviceGalaxy s7 edgeOperating SystemLast ver of andriod My Question or Issue I have been using spotify just fine for past years but since last week after a reset factory and reinstallation of spotify , when i search for a single song ( not an...

Newbie

Plan Free Device Galaxy s7 edge Operating System Last ver of andriod   My Question or Issue   I have been using spotify just fine for past years but since last week after a reset f...

308 Views

0 replies

0 likes

  • 308 Views
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Superuser Contribution Autorun after end of playlist doesn't work anymore

PlanPremiumCountryFranceDeviceAndroidOperating SystemGoogle My Question or IssueIts been a month now since the the autoplay after the end of my playlists doesn't work anymore. I have looked in the settings and the option is correctly activated but fo...

Casual Listener

Plan Premium Country France Device Android Operating System Google   My Question or Issue Its been a month now since the the autoplay after the end of my playlists doesn't work anymore...

Peter

Spotify Legend

1128 Views

5 replies

0 likes

  • 1128 Views
  • 5 replies
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Shazam tracks not offering a Spotify playlist to add to

Free planAustraliaAndroid S8 and A50 For around the last 12 months when I Shazam a song with the intention of then adding it to a Spotify playlist via the Shazam app, approximately only 2 in 10 songs offers the 'Add To' option. All the other times I ...

Visitor

  Free plan Australia Android S8 and A50   For around the last 12 months when I Shazam a song with the intention of then adding it to a Spotify playlist via the Shazam app, &...

381 Views

0 replies

1 likes

  • 381 Views
  • 0 replies
  • 1 likes

Spotify Android apps not working on car android player

Recently my spotify apps on my car android player stops working after the recent update. The apps fails to login and shows black screen and later on exit itself. My other family account using other equipment running just fine!. Please help. Thank you...

Visitor

Recently my spotify apps on my car android player stops working after the recent update. The apps fails to login and shows black screen and later on exit itself. My other family account using other e...

331 Views

0 replies

0 likes

  • 331 Views
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  • 0 likes

Waze not detecting spotify.

So i purchased a android headunit running android 5.1.1 in tablet mode. But i cannot seem to get both spotify and Waze working on it, and both work perfectly seperatly on my headunit.But the option for spotify in waze is missing, i found out its beca...

Casual Listener

So i purchased a android headunit running android 5.1.1 in tablet mode. But i cannot seem to get both spotify and Waze working on it, and both work perfectly seperatly on my headunit. But the option...

spazer

Visitor

1622 Views

2 replies

2 likes

  • 1622 Views
  • 2 replies
  • 2 likes

Playlist radio is useless without dislike

is that a Joke?for what am i playing 7 dollars?i created new playlist added my favorite songs but with diffrenet genereand Walla the radio is useless.it contains 0 of the songs i want.and for the best part, the dislike button is gone. i guess i will ...

Casual Listener

is that a Joke? for what am i playing 7 dollars? i created new playlist added my favorite songs but with diffrenet genere and Walla the radio is useless. it contains 0 of the songs i want. a...

miketB

Casual Listener

809 Views

1 replies

2 likes

  • 809 Views
  • 1 replies
  • 2 likes

Superuser Contribution Can't connect Shazam with Spotify

Hello! I use Spotify Premium and it worked just fine until just a couple of days ago when it disconnected and now it's only connected to Apple Music whitch I've never used before. Can it be because I'm in another country? I tried to Deinstall it but ...

Visitor

Hello!    I use Spotify Premium and it worked just fine until just a couple of days ago when it disconnected and now it's only connected to Apple Music whitch I've never used before. Can ...

Toinouy

Visitor

2947 Views

2 replies

4 likes

  • 2947 Views
  • 2 replies
  • 4 likes

Nummers kwijt

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

439 Views

0 replies

0 likes

Verloren nummers
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