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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7098 Views

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Superuser Contribution App says no internet connect on One plus phone

I am connected through 5G WiFi and Mobil data but the app says no internet connection. Other streaming music apps work. I have tried clearing cache, toggling to airplane mode to reset, force closing, and reinstalling...nothing seems to fix the proble...

Casual Listener

I am connected through 5G WiFi and Mobil data but the app says no internet connection. Other streaming music apps work. I have tried clearing cache, toggling to airplane mode to reset, force closing,...

Harshal8

Casual Listener

4462 Views

12 replies

1 likes

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Superuser Contribution Unavailability to disable offline mode in Android

PlanPremium CountryPoland DeviceHuawei P20 LiteOperating SystemAndroid My Question or Issue: I'm unable to deactivate offline mode in my phone, so it's impossible to be online in order to try to play other songs, as well as trying to download or add ...

Casual Listener

Plan Premium   Country Poland   Device Huawei P20 Lite Operating System Android    My Question or Issue:   I'm unable to deactivate offline mode in my phone, so ...

Peter

Spotify Legend

684 Views

3 replies

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Superuser Contribution Autoplay stopped working

PlanPremiumCountryAustriaDeviceHonor 8Operating SystemEMUI 5.0.1/Android 7.0 My Question or IssueI have startet using Spotify about 2 months ago. About 2 weeks ago i realized that the autoplay feature stopped working. Now both replay options have the...

Newbie

Plan Premium Country Austria Device Honor 8 Operating System EMUI 5.0.1/Android 7.0   My Question or Issue I have startet using Spotify about 2 months ago. About 2 weeks ago i realized...

Katerina

Spotify Legend

1848 Views

8 replies

1 likes

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Solved!!Superuser Contribution Can't find repeat and shuffle button

I cant find repeat and shuffle button in Spotify app . It is no where were to be found please help or is it just for premium members only?PlanFreeCountryIndiaDeviceOneplus 6Operating SystemAndroid My Question or Issue

Newbie

I cant find repeat and shuffle button in Spotify app . It is no where were to be found please help or is it just for premium members only? Plan Free Country India Device Oneplus 6 Operating Sy...

Xayne

Roadie

1843 Views

2 replies

1 likes

repeat button
shuffle button
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Superuser Contribution Spotify app seems to cause Android browser to go offline

PlanFreeCountrySingaporeDeviceOnePlus 5TOperating SystemAndroid Pie My Question or IssueI play Spotify via the app.I am not entirely sure but it seems when I play music on Spotify, my android browsers become offline (Chrome, Firefox, Opera). It has h...

Casual Listener

  Plan Free Country Singapore Device OnePlus 5T Operating System Android Pie   My Question or Issue I play Spotify via the app. I am not entirely sure but it seems when I play m...

allnotavailable

Casual Listener

720 Views

3 replies

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Superuser Contribution Transfering downloaded music from android device to desktop.

PlanPremiumCountryUruguayDeviceXiaomi Redmi Note 4 | Windows 10 Operating SystemAndroid 7 | Windows 10 ProMy Question or IssueSo, basically what i'd like to know is if there is a way to transfer a song that i downloaded in my android device, to my de...

Newbie

  Plan Premium Country Uruguay Device Xiaomi Redmi Note 4 | Windows 10  Operating System Android 7 | Windows 10 Pro My Question or Issue So, basically what i'd like to know is if ...

Peter

Spotify Legend

335 Views

1 replies

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Superuser Contribution Impossible de mettre un son a ma playlist

Sur ma playslist que j'ai crée j'ai essayer de lettre un son mais quand je le met dans ma playlist cela me dit que le son se trouve déja dans la playlist alors que non J'ai donc tenter de refaire la même playlist en pensant que c'était que un bug mai...

Newbie

  Sur ma playslist que j'ai crée j'ai essayer de lettre un son mais quand je le met dans ma playlist cela me dit que le son se trouve déja dans la playlist alors que non 😞  J'ai donc ten...

Jean29

Visitor

1464 Views

2 replies

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Superuser Contribution Local files will sync to mobile, but then turn gray and won't play later on. WHY??

Premium Account; USA; Google Pixel and Lenovo Ideapad Laptop w/ Windows 10 My Question or IssueI have maybe 30 local files that I need to use on my mobile phone while at the gym as part of bigger playlists of regular Spotify-available music. Several ...

Casual Listener

Premium Account; USA; Google Pixel and Lenovo Ideapad Laptop w/ Windows 10   My Question or Issue I have maybe 30 local files that I need to use on my mobile phone while at the gym as part of...

HeatherR64

Casual Listener

575 Views

2 replies

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Superuser Contribution Spotify Connect devices show up but will not play music

PlanPremiumCountryCanadaDeviceSamsung S8Operating SystemAndroid My Question or IssueMy Google Home shows up in the available devices section but when I click on it, it just keeps "connecting" and the music continues to play out of my phone and not th...

Newbie

  Plan Premium Country Canada Device Samsung S8 Operating System Android   My Question or Issue My Google Home shows up in the available devices section but when I click on it, i...

Peter

Spotify Legend

336 Views

1 replies

0 likes

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Galaxy Tab S5e - Issues

PlanPremiumCountry DeviceSamsung Galaxy Tab S5eOperating SystemAndroidPie My Question or Issue Hi, I have recently purchased a new tablet, and I am having some issues. 1. I cannot play any songs, the device bar shows finding local devices continually...

Casual Listener

  Plan Premium Country   Device Samsung Galaxy Tab S5e Operating System AndroidPie   My Question or Issue   Hi,   I have recently purchased a new tablet, and I ...

612 Views

0 replies

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Android Spotify App on the Pioneer XDP-300R

PlanPremiumCountryUKDevice(Pioneer XDP-300R)Operating System(Android 5.1.1) My Question or IssueI have a problem using Spotify on the Pioneer XDP-300R audio player in which the app will log out and delete all my downloads (often up to 5,000 songs) Th...

Casual Listener

Plan Premium Country UK Device (Pioneer XDP-300R) Operating System (Android 5.1.1)   My Question or Issue I have a problem using Spotify on the Pioneer XDP-300R audio player in wh...

LonelyRobot

Casual Listener

2104 Views

3 replies

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Displaying current Google Home song in Spotify Android app

Hello, I have multiple Google Home devices in the house. Two weeks ago, I could voice-command a song ("Hey Google, play Talking Heads") and I could see the song current paying through my Google Home speakers in the Android app. Now, however, I cannot...

Newbie

Hello,    I have multiple Google Home devices in the house. Two weeks ago, I could voice-command a song ("Hey Google, play Talking Heads") and I could see the song current paying through ...

246 Views

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Same Playlist Keeps Queuing Up and Autoplaying

Plan PremiumCountry USDevice Note 9 (various)Operating System Android Oreo (various) My Question or IssueThere is the an album titled Best of Nguyen Van Hoan that seems to override any attempt for me to play anything on any platform. I've tried the S...

Newbie

  Plan Premium Country US Device Note 9 (various) Operating System Android Oreo (various)   My Question or Issue There is the an album titled Best of Nguyen Van H...

399 Views

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Selecting songs in Discover playlist selects the wrong song

PlanPremiumCountryFinlandDeviceOnePlus 5tOperating SystemAndroid My Question or IssueLately for the past month or two, the Discover Weekly playlist has been completely bugged for me. If I select a song from the list, it selects a completely different...

Casual Listener

Plan Premium Country Finland Device OnePlus 5t Operating System Android   My Question or Issue Lately for the past month or two, the Discover Weekly playlist has been completely bugged...

303 Views

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Superuser Contribution Unable to download songs

PlanPremiumCountryUK DeviceSony Xperia XA2Operating SystemAndroid My Question or IssueWhenever I try to download a playlist I get a notification that I have discovered a premium feature, when I tap it, it just takes me to the home screen. I have redo...

Newbie

  Plan Premium Country UK   Device Sony Xperia XA2 Operating System Android   My Question or Issue Whenever I try to download a playlist I get a notification that I have di...

Peter

Spotify Legend

535 Views

2 replies

0 likes

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[Android] Saved Artists not loading

Since about September last year, various times I have tried to open an artists aage from my saved list, I end up with a blank screen (examples in attachments). This only occurs with artists that I have saved/liked songs and albums of (so if I'm just ...

Newbie

Since about September last year, various times I have tried to open an artists aage from my saved list, I end up with a blank screen (examples in attachments). This only occurs with artists that I ha...

311 Views

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Superuser Contribution Spotify repeatedly crashing

PlanPremiumCountryBrazilDeviceMotorola X4Operating SystemAndroid 9 My Spotify keeps closing whenever I try to get into the application I've already tried to reinstall several times but it did not work this is already happening for 3 days

Casual Listener

Plan Premium Country Brazil Device Motorola X4 Operating System Android 9   My Spotify keeps closing whenever I try to get into the application I've already tried to reinstall several t...

Peter

Spotify Legend

1029 Views

4 replies

2 likes

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Bibliothek

PlanPremiumCountryDeutschland DeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueVor einigen Wochen hat sich die Ansicht in der Bibliothek verändert. Seit dem habe ich nurnoch die Reiter "Playlists", "Künstler" und "Alben". Im Offlinem...

Newbie

  Plan Premium Country Deutschland  Device Samsung Galaxy 8 Operating System Android   My Question or Issue Vor einigen Wochen hat sich die Ansicht in der Bibliothek verände...

368 Views

0 replies

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Superuser Contribution Huawei MediaPad SOLUTION NEEDED!!!

Can you please fix this issue NOW? Spotify on my $400 MediaPad M5 behaves as if installed on my phone!!! this is especially stupid while using it in my car as landscape only device when it force-switches to vertical mode in song view! This occured si...

Casual Listener

Can you please fix this issue NOW?   Spotify on my $400 MediaPad M5 behaves as if installed on my phone!!!   this is especially stupid while using it in my car as landscape only device ...

Nimpiso

Newbie

1677 Views

3 replies

0 likes

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I paid on May 23, 2019 my Premium Spotify and I don't have it

PlanPremiumCountryUSADeviceSamsung J6Operating SystemAndroid My Question or IssueI got charged, on May 23, 2019, $9.99 for my monthly Spotify Premium and now my profile wants me to pay again offering me the 3 months for $.99 offer while it took off m...

Newbie

Plan Premium Country USA Device Samsung J6 Operating System Android    My Question or Issue I got charged, on May 23, 2019, $9.99 for my monthly Spotify Premium and now my profile...

301 Views

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