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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Keanbro

Newbie

399846 Views

548 replies

35 likes

Account
Free
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8588 Views

0 replies

7 likes

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Solved!!Superuser Contribution Autoplay of downloaded albums doesn't work

Since the last big update (8.5.11.762) I'm struggling with some issues. Among them, I can't no longer filtering downloaded songs by Artists, only by albums. That sucks. Anyone pls can help? Another big issue is that my downloaded albums doesn't autop...

Regular

Since the last big update (8.5.11.762) I'm struggling with some issues. Among them, I can't no longer filtering downloaded songs by Artists, only by albums. That sucks. Anyone pls can help?  An...

Toi_Toi

Regular

1824 Views

4 replies

0 likes

autoplay
Download Playlists
filtering
  • 1824 Views
  • 4 replies
  • 0 likes

Unwanted tracks appearing in Play Queue

Plan - PremiumCountry - UKDevice - Pixel XLOperating System - Android 9 - Pie My Question or IssueWhen I start using the Spotify app, the same set of songs keep on appearing in my Play Queue (screenshot attached). I haven't added them, and even if I ...

Regular

Plan - Premium Country - UK Device - Pixel XL Operating System - Android 9 - Pie   My Question or Issue When I start using the Spotify app, the same set of songs keep on appearing in my Pl...

440 Views

0 replies

0 likes

Play queue
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Recover last weekly discover / or / Visualize the memory cache ?

PlanPremiumCountryFRDeviceAsus Zenfone 3Operating SystemAndroid My QuestionYesterday I was driving and listening my "weekly discover" on spotify with my smartphone. Some songs were great but I cannot liked it because I was driving and my smarpthone w...

Visitor

Plan Premium Country FR Device Asus Zenfone 3 Operating System Android   My Question Yesterday I was driving and listening my "weekly discover" on spotify with my smartphone. Some song...

372 Views

0 replies

0 likes

  • 372 Views
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Playlist Tab Gone?

PlanPremiumDeviceOnePlus 5 My Question or IssueRecently updated the app. Look under your library tab and I have all the usual options of songs, albums etc but no playlists tab? I can't find where to access my playlists anywhere on the app.

Newbie

Plan Premium Device OnePlus 5     My Question or Issue Recently updated the app. Look under your library tab and I have all the usual options of songs, albums etc but no playlists ta...

DanifC

Composer

833 Views

1 replies

0 likes

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  • 1 replies
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Daily mixes not loading

PlanPremiumCountryUKDeviceGoogle Pixel 2 Operating SystemAndroid Pie My Question or IssueI keep getting "Sorry, something went wrong. Please give it another try" when I try to play any of the Daily Mixes.I have re-installed the app, restarted phone e...

Newbie

Plan Premium Country UK Device Google Pixel 2  Operating System Android Pie   My Question or Issue I keep getting "Sorry, something went wrong. Please give it another try" when I ...

630 Views

0 replies

0 likes

  • 630 Views
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I cant play any single music since i have factory reseted and reinstalled spotify

PlanFreeDeviceGalaxy s7 edgeOperating SystemLast ver of andriod My Question or Issue I have been using spotify just fine for past years but since last week after a reset factory and reinstallation of spotify , when i search for a single song ( not an...

Newbie

Plan Free Device Galaxy s7 edge Operating System Last ver of andriod   My Question or Issue   I have been using spotify just fine for past years but since last week after a reset f...

323 Views

0 replies

0 likes

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Superuser Contribution Autorun after end of playlist doesn't work anymore

PlanPremiumCountryFranceDeviceAndroidOperating SystemGoogle My Question or IssueIts been a month now since the the autoplay after the end of my playlists doesn't work anymore. I have looked in the settings and the option is correctly activated but fo...

Casual Listener

Plan Premium Country France Device Android Operating System Google   My Question or Issue Its been a month now since the the autoplay after the end of my playlists doesn't work anymore...

Peter

Spotify Legend

1200 Views

5 replies

0 likes

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Shazam tracks not offering a Spotify playlist to add to

Free planAustraliaAndroid S8 and A50 For around the last 12 months when I Shazam a song with the intention of then adding it to a Spotify playlist via the Shazam app, approximately only 2 in 10 songs offers the 'Add To' option. All the other times I ...

Visitor

  Free plan Australia Android S8 and A50   For around the last 12 months when I Shazam a song with the intention of then adding it to a Spotify playlist via the Shazam app, &...

409 Views

0 replies

1 likes

  • 409 Views
  • 0 replies
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Spotify Android apps not working on car android player

Recently my spotify apps on my car android player stops working after the recent update. The apps fails to login and shows black screen and later on exit itself. My other family account using other equipment running just fine!. Please help. Thank you...

Visitor

Recently my spotify apps on my car android player stops working after the recent update. The apps fails to login and shows black screen and later on exit itself. My other family account using other e...

345 Views

0 replies

0 likes

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Waze not detecting spotify.

So i purchased a android headunit running android 5.1.1 in tablet mode. But i cannot seem to get both spotify and Waze working on it, and both work perfectly seperatly on my headunit.But the option for spotify in waze is missing, i found out its beca...

Casual Listener

So i purchased a android headunit running android 5.1.1 in tablet mode. But i cannot seem to get both spotify and Waze working on it, and both work perfectly seperatly on my headunit. But the option...

spazer

Visitor

1674 Views

2 replies

2 likes

  • 1674 Views
  • 2 replies
  • 2 likes

Playlist radio is useless without dislike

is that a Joke?for what am i playing 7 dollars?i created new playlist added my favorite songs but with diffrenet genereand Walla the radio is useless.it contains 0 of the songs i want.and for the best part, the dislike button is gone. i guess i will ...

Casual Listener

is that a Joke? for what am i playing 7 dollars? i created new playlist added my favorite songs but with diffrenet genere and Walla the radio is useless. it contains 0 of the songs i want. a...

miketB

Casual Listener

847 Views

1 replies

2 likes

  • 847 Views
  • 1 replies
  • 2 likes

Superuser Contribution Can't connect Shazam with Spotify

Hello! I use Spotify Premium and it worked just fine until just a couple of days ago when it disconnected and now it's only connected to Apple Music whitch I've never used before. Can it be because I'm in another country? I tried to Deinstall it but ...

Visitor

Hello!    I use Spotify Premium and it worked just fine until just a couple of days ago when it disconnected and now it's only connected to Apple Music whitch I've never used before. Can ...

Toinouy

Visitor

2979 Views

2 replies

4 likes

  • 2979 Views
  • 2 replies
  • 4 likes

Nummers kwijt

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

455 Views

0 replies

0 likes

Verloren nummers
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Playlists playing on random and I don't want to.

I want to listen to some of my playlists in the order they're in, but it automatically randomized after the first song. Any ideas on how to stop this?Premium account CountryUSADeviceGalaxy 9

Casual Listener

I want to listen to some of my playlists in the order they're in, but it automatically randomized after the first song. Any ideas on how to stop this? Premium account  Country USA Device Ga...

1_d28ex-u0fqr

Regular

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Playlists not syncing

PlanFreeCountryUSADeviceSamsung Galaxy S9Operating SystemAndroid Oreo (8.0.0) My Question or IssueHello! So I got a new phone last night, and found that my playlists on spotify are no longer there, as well as my likes, etc. I have spotify on my lapto...

Casual Listener

Plan Free Country USA Device Samsung Galaxy S9 Operating System Android Oreo (8.0.0)   My Question or Issue Hello! So I got a new phone last night, and found that my playlists on ...

kaitlyn0916

Casual Listener

649 Views

2 replies

0 likes

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  • 2 replies
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Custom sort order in my playlist.

PlanremiumCountrySwedenDeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo My Question or IssuePretty please, with sugar on top, fix the custom sort order in playlists on Android!! How hard can it be?People have askt for it for years now. And Yes...

Casual Listener

Plan remium Country Sweden Device Samsung Galaxy Note 8 Operating System Android Oreo   My Question or Issue Pretty please, with sugar on top, fix the custom sort order in playlis...

640k

Casual Listener

1005 Views

1 replies

2 likes

  • 1005 Views
  • 1 replies
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Loudness normalisation on previews

PlanFreeCountryUnited KingdomDeviceSamsung Galaxy Note IIIOperating SystemAndroid 5.0 My Question or IssueWhy is there no loudness normalisation when previewing a track. I also noticed there is no loudness normalisation at all on the web version of S...

Newbie

Plan Free Country United Kingdom Device Samsung Galaxy Note III Operating System Android 5.0   My Question or Issue Why is there no loudness normalisation when previewing a track. I al...

446 Views

0 replies

0 likes

Android
Desktop
loudness normalisation
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Play all artists songs in historical order

PlanPremiumCountryCZ DeviceRedmi 5Operating SystemAndroid Nougat My Question or IssueAfter searching internet for solve of this issue I still have no idea how to do it. I SIMPLY want to add ALL artist songs to queue in historical order on Android.Whe...

Visitor

Plan Premium Country CZ   Device Redmi 5 Operating System Android Nougat   My Question or Issue After searching internet for solve of this issue I still have no idea how to ...

329 Views

0 replies

0 likes

  • 329 Views
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  • 0 likes

Spotfy fazendo dowload de todas as músicas quando conectado a rede Wi-fi

PlanPremiumCountryBrasil DeviceSamsung Galaxy A50 Operating SystemAndroid Pie My Question or IssueEu troquei de celular há aproximadamente 2 semanas. Desde então tenho tido problema com as músicas baixadas para ouvir offline. Toda vez que conecto em ...

Casual Listener

Plan Premium Country Brasil   Device Samsung Galaxy A50   Operating System Android Pie   My Question or Issue Eu troquei de celular há aproximadamente 2 semanas. Desde entã...

Bittencourt

Spotify Star

852 Views

3 replies

0 likes

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  • 3 replies
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Specific local files song not playing on phone

PlanPremiumCountryGermanyDeviceSamsung Galaxy A5 / ComputerOperating SystemAndroid 8.0.0 / Windows 10 My Question or IssueI created a playlist of different songs from Spotify itself and Locals Files of my Computer, while most of them work perfectly f...

Visitor

Plan Premium Country Germany Device Samsung Galaxy A5 / Computer Operating System Android 8.0.0 / Windows 10   My Question or Issue I created a playlist of different songs from Spotify...

278 Views

0 replies

0 likes

  • 278 Views
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  • 0 likes