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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

377230 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7673 Views

0 replies

7 likes

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Home tab not working

FreeU.S.Samsung Galaxy S4System and app both up to date So I've had this app for about a week now and so far it's been working great. A few hours ago when I opened the app I noticed that my home tab was completely blank save for the settings wheel in...

Casual Listener

Free U.S. Samsung Galaxy S4 System and app both up to date   So I've had this app for about a week now and so far it's been working great. A few hours ago when I opened the app I noticed th...

ZeroCelsius

Casual Listener

2326 Views

8 replies

0 likes

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Solved!! The Android button to display the current queue no longer works.

DeviceSamsung J7 PlanPremium Operating SystemAndroid Oreo My Question or IssueThe button on the Android app for displaying the current queue doesn't work any longer. This just started a day or two ago.

Music Fan

Device Samsung J7   Plan Premium   Operating System Android Oreo   My Question or Issue The button on the Android app for displaying the current queue doesn't work any l...

MartinStoichkov

Community Legend

1323 Views

3 replies

0 likes

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  • 3 replies
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Return to Playing Song on Album or Artist Page

PlanPremiumCountryU.S.Device(Google Pixel 3 XL)Operating System(Android Pie) My Question or IssueWhen I am playing a song, I go to the now playing page (the album art page that can be pulled up by pushing the bottom of the page). If I go back to the ...

Casual Listener

Plan Premium Country U.S. Device (Google Pixel 3 XL) Operating System (Android Pie)   My Question or Issue When I am playing a song, I go to the now playing page (the album art page th...

298 Views

0 replies

0 likes

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Selecting song from web player while playing on Android device plays wrong track

BUG: Selecting a song on the webplayer to play on phone plays the wrong songHow to reproduce:Have spotify open on you phone and in a webplayer.Have the playback device set to your phone.Go to a playlist that has unplayable songs. For example the play...

Visitor

BUG: Selecting a song on the webplayer to play on phone plays the wrong song How to reproduce: Have spotify open on you phone and in a webplayer. Have the playback device set to your phone. Go to...

245 Views

0 replies

0 likes

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Behind the Lyrics freezes over my controls!

PlanPremiumCountryUnited Kingdom DeviceSamsung Galaxy A3Operating SystemAndroid 7.0 My Question or IssueHi, if a song has "behind the lyrics" the manner always comes over the controls. I cannot even see the controls. This means I cannot easily play/p...

Visitor

Plan Premium Country United Kingdom   Device Samsung Galaxy A3 Operating System Android 7.0   My Question or Issue Hi, if a song has "behind the lyrics" the  manner always c...

user-removed

Not applicable

346 Views

1 replies

0 likes

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  • 1 replies
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[Bug] When downloading a song, a banner appears with premium function

PlanPremiumCountryNetherlandsSpotify VersionAndroid, 8.5.16.192DeviceSony Experia XA2Operating SystemSailfish 3.0.3.10 running Alien Dalvik My Question or IssueWhen downloading a song a banner pops up indicating that I found a premium feature. With t...

Casual Listener

Plan Premium Country Netherlands Spotify Version Android, 8.5.16.192 Device Sony Experia XA2 Operating System Sailfish 3.0.3.10 running Alien Dalvik   My Question or Issue When downl...

Maxim

Spotify Star

614 Views

2 replies

0 likes

bug android
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Solved!! Spotify pauses randomly

PlanPremiumCountryBG DeviceHuawei P20 ProOperating SystemAndroid My Question or IssueSpotify pauses randomly. Sometimes even after I press "Play". It happens 2-3 times in a row and then the problem dissapears for a while. Any suggestions? So far I ha...

Casual Listener

Plan Premium Country BG   Device Huawei P20 Pro Operating System Android   My Question or Issue Spotify pauses randomly. Sometimes even after I press "Play". It happens 2-3 times...

fixxxerът

Casual Listener

838 Views

1 replies

0 likes

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Solved!!Superuser Contribution Playlists not shown

PlanPremiumCountryNetherlandsDeviceOnePlus 6Operating SystemAndroid 9 My Question or IssueSince the last update (I think), when I go to "Your library" normally a "Playlists" item would be in the top items (along with "Made for you", "Stations", "Song...

Music Fan

Plan Premium Country Netherlands Device OnePlus 6 Operating System Android 9   My Question or Issue Since the last update (I think), when I go to "Your library" normally a "Playlists" ...

stefabolous

Regular

7093 Views

8 replies

0 likes

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Spotify freezes phone while using remote function

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 8.0 My Question or IssueWhenever I try to use the remote function, to control Spotify on my PC with my phone, it'll eventually freeze completely. Not just the app but the en...

Visitor

Plan Premium Country Germany Device Samsung Galaxy S7 Edge Operating System Android 8.0   My Question or Issue Whenever I try to use the remote function, to control Spotify on my PC wi...

289 Views

0 replies

0 likes

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Speaker Group (multiroom speakers) functionality gone

PlanPremiumCountryDenmark DeviceSamsung Galaxy S10EOperating SystemAndroid 9 My Question or IssueI can't Chromecast to a speaker group I created in the Google Home app for my 2 JBL Playlist wifi speakers. I used to be able do this from Spotify, to pl...

Newbie

Plan Premium Country Denmark  Device Samsung Galaxy S10E Operating System Android 9   My Question or Issue I can't Chromecast to a speaker group I created in the Google Home app f...

1207 Views

0 replies

1 likes

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Enable auto shuffle in liked songs!

PlanPremiumCountry DeviceSamsung S8Operating SystemAndroid Pie My Question or IssuePlease re enable auto shuffle when you select a track in Liked Songs. Alternatively, please keep some sort of cache memory to remember that the user has selected to ke...

Visitor

Plan Premium Country   Device Samsung S8 Operating System Android Pie   My Question or Issue Please re enable auto shuffle when you select a track in Liked Songs.   Alte...

494 Views

0 replies

0 likes

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Skips and songs on tablet

Im using spotify on my tablet as well as my phone. I was listening on my tablet (i had it connected to my google home mini) and i was able to skip as many songs as i wanted and was able to choose any song, i leave my room for five minutes and when i ...

Visitor

Im using spotify on my tablet as well as my phone. I was listening on my tablet (i had it connected to my google home mini) and i was able to skip as many songs as i wanted and was able to choose any...

570 Views

0 replies

0 likes

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Superuser Contribution AUTOPLAY IS BROKEN

I've read all other info and posts on this I can find. I've tried all the fixes nothing works. Auto play does not work as its supposed to. It will jump to a new song 1/10 times but only if I've searched for one specific song. I've recently switched f...

Casual Listener

I've read all other info and posts on this I can find. I've tried all the fixes nothing works.  Auto play does not work as its supposed to. It will jump to a new song 1/10 times but only if I'v...

Peter

Spotify Legend

952 Views

5 replies

0 likes

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Supprimer une chanson d'un album

Bonsoir, avant on pouvait supprimer une chanson d'un album mais depuis quelques temps je ne trouve plus l'option. C'est bien dommage. Merci à vous .PlanPremiumCountryBelgiqueDeviceHuawei p20Operating System

Casual Listener

Bonsoir, avant on pouvait supprimer une chanson d'un album mais depuis quelques temps je ne trouve plus l'option. C'est bien dommage. Merci à vous 🙂 . Plan Premium Country Belgique Device Huaw...

723 Views

0 replies

0 likes

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I cant load daily mixes on android

PlanPremiumCountryPolandDeviceLG G6Operating SystemAndroid My Question or IssueSo i have a big problem, i cant load daily mixes and some of song radio's on my android device, im now listening it on my PC and it works fine, i have promblem on my lg wi...

Visitor

  Plan Premium Country Poland Device LG G6 Operating System Android   My Question or Issue So i have a big problem, i cant load daily mixes and some of song radio's on my android...

383 Views

0 replies

0 likes

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Pausing from headphones makes the screen light up

I've been listening to music on Spotify almost every day for the past year and just from today when the screen is locked and i press pause from my bluetooth headphones the screen started lighting up every time i press pause. it never happened to me b...

Visitor

I've been listening to music on Spotify almost every day for the past year and just from today when the screen is locked and i press pause from my bluetooth headphones the screen started lighting up&...

377 Views

0 replies

0 likes

lock screen
pause
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Superuser Contribution An album I want to listen to is available for iOS users, but not me on desktop/Android

PlanPremium (family)CountryU.S.Device(Pixel 2, PC)Operating System(Android Q Beta 5, Windows 10, Chrome Browser) My Question or IssueA friend (using iOS) tried to share an album with me by an artist we both like (UTAU by Ryuichi Sakamoto). I tried se...

Visitor

Plan Premium (family) Country U.S. Device (Pixel 2, PC) Operating System (Android Q Beta 5, Windows 10, Chrome Browser)   My Question or Issue A friend (using iOS) tried to share an al...

user-removed

Not applicable

470 Views

2 replies

0 likes

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  • 2 replies
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SamsungTV remote wont play music

Hi, I've used spotify on my samsung tv for the past year and a half. It worked flawless, I played the music via my tv remote, or via other devices... Today as usual i opened the spotify app on my tv by using the tv remote, I seleceted a random playli...

Regular

Hi, I've used spotify on my samsung tv for the past year and a half. It worked flawless, I played the music via my tv remote, or via other devices...   Today as usual i opened the spotify app ...

Kalikaiz

Visitor

870 Views

2 replies

1 likes

  • 870 Views
  • 2 replies
  • 1 likes

Superuser Contribution downloaded songs get removed after i reopen app

PlanPremiumCountrychileDeviceredmi note 4Operating System7.1.1 My Question or Issuewhen i have downloaded the songs that i have liked and close app reopen all the downloads are gone what to do

Visitor

Plan Premium Country chile Device redmi note 4 Operating System 7.1.1   My Question or Issue when i have downloaded the songs that i have liked and close app reopen all the downloads a...

Katerina

Spotify Legend

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes