Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 842623 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 842623 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14265 Views
  • 1 replies
  • 0 likes
  • 14265 Views
  • 1 replies
  • 0 likes

Music is playing but no sound

I just got spotify premium with the family plan and now my spotify is being weird. It was working fine the night before, so I'm not sure what is up with it?When I try to play a song it shows thats it playing on the play bar but no sound comes out. It...

  • Newbie
  • I just got spotify premium with the family plan and now my spotify is being weird. It was working fine the night before, so I'm not sure what is up with it? When I try to play a song it shows thats ...
  • user-removed
  • Not applicable
  • 340 Views
  • 2 replies
  • 0 likes
  • 340 Views
  • 2 replies
  • 0 likes

Not downloaded music is interfering

Premium, Samsung tablet, THE Netherlands When I listen to an artist whose album I downloaded, other music (which I have not downloaded or already deleted) is mixing. I have no idea how this can happen nor how to fix it. My Question or Issue

  • Casual Listener
  • Premium, Samsung tablet, THE Netherlands   When I listen to an artist whose album I downloaded, other music (which I have not downloaded or already deleted) is mixing. I have no idea how this ...
  • user-removed
  • Not applicable
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Spotify notification question

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it ( The little Spotify notification on the top left ) can stay in the notific...

  • Gig Goer
  • Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   Hello i want to know if it's possible that the little circle...
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

Spotify codes not working

PlanPremiumCountrygermany Device Samsung Galaxy S3 NeoOperating SystemAndroid 4.4.2 (KitKat)My Issue Spotify codes don't work anymore on my device and I can not see the "scan code" button in the search tab.

  • Casual Listener
  • Plan Premium Country germany  Device  Samsung Galaxy S3 Neo Operating System Android 4.4.2 (KitKat) My  Issue  Spotify codes don't work anymore on my device and I&nb...
  • 2081 Views
  • 0 replies
  • 1 likes
  • Code scanner
    codes
    share music without social media
    share within spotify
    Shared playlist
  • 2081 Views
  • 0 replies
  • 1 likes

Can't play a song

My Question or Issue I can't play "Praise the Lord" from A$AP Rocky. Every time I play this one specific song, it reads, "Spotify can't play this right now. If you have the file on your computer you can import it."

  • Casual Listener
  •   My Question or Issue  I can't play "Praise the Lord" from A$AP Rocky. Every time I play this one specific song, it reads, "Spotify can't play this right now. If you have the file on you...
  • 170 Views
  • 0 replies
  • 0 likes
  • 170 Views
  • 0 replies
  • 0 likes

Shuffle only playing from the last couple albums I've added

Hi, I have a saved library of a couple thousand songs, but lately I noticed that when I play it on shuffle, it only plays songs from the last couple albums I've added. It's incredibly frustrating. PlanPremiumCountry CandaaDeviceSamsung Galaxy S9Opera...

  • Casual Listener
  • Hi, I have a saved library of a couple thousand songs, but lately I noticed that when I play it on shuffle, it only plays songs from the last couple albums I've added. It's incredibly frustrating.&nb...
  • Mantisentil
  • Community Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Spotify has stopped working. Android.

PlanPremiumCountry AustraliaDeviceLG V30+Operating SystemAndroid 8.0 My Question or Issue My app has stopped working. I can't open it I just get a blank screen see picture attached. I am using the app no problem on my Mac and iPad. The app is up to d...

  • Newbie
  •   Plan Premium Country  Australia Device LG V30+ Operating System Android 8.0   My Question or Issue  My app has stopped working. I can't open it I just get a blank scr...
  • Mantisentil
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Music does not start from beginning

PlanPremiumCountry Belgium Device(iPhone 8, Samsung J7, Desktop) My Question or IssueSince 2 days when i click on the "next" button, the next song does not start at the beginning but more or les where the previous one stopped at. Once song did start ...

  • Casual Listener
  • Plan Premium Country  Belgium   Device (iPhone 8, Samsung J7, Desktop)   My Question or Issue Since 2 days when i click on the "next" button, the next song does not start at t...
  • MaxGe
  • Casual Listener
  • 956 Views
  • 1 replies
  • 3 likes
  • 956 Views
  • 1 replies
  • 3 likes

Android Auto Plays public playlists instead of My playlists.

I recently started using Android Auto in my car and I'm not sure if it's just me or if some people have found a way to break spotify in general, but when I use voice commands to try and play one of my Spotify Daily Mixes, it will instead search all p...

  • Newbie
  •   I recently started using Android Auto in my car and I'm not sure if it's just me or if some people have found a way to break spotify in general, but when I use voice commands to try and play ...
  • milesdudley
  • Casual Listener
  • 1551 Views
  • 3 replies
  • 3 likes
  • Android
    android auto
    Daily Mix
    Daily Mixes
    Google Assistant
    Playlists
    Voice control
  • 1551 Views
  • 3 replies
  • 3 likes

Equalizer on spotify android is delayed when a song starts

Hey, this is a highly annoying major bug to the android equaliser.. when a song starts, it starts for 1/4 or half a second as stock setting then the custom/preset equalizer setting kicks in. So it still needs fixes.Phone: Samsung galaxy s4Android: 4....

  • Roadie
  • Hey, this is a highly annoying major bug to the android equaliser.. when a song starts, it starts for 1/4 or half a second as stock setting then the custom/preset equalizer setting kicks in. So it st...
  • rufus2021
  • Regular
  • 3221 Views
  • 19 replies
  • 19 likes
  • 3221 Views
  • 19 replies
  • 19 likes

Solved!! Spotify skipping songs after 40 seconds

PlanStarted when moved from free to PremiumCountry IsraelDeviceXperia XZOperating SystemAndroid 8.0.0 My Question or IssueSpotify skips to the next song after approx 40 seconds .This didn't happen while I was on free. This happens on weblayer as well...

  • Casual Listener
  • Plan Started when moved from free to Premium Country  Israel Device Xperia XZ Operating System Android 8.0.0   My Question or Issue Spotify skips to the next song after approx 40 ...
  • ellibag
  • Casual Listener
  • 839 Views
  • 1 replies
  • 0 likes
  • 839 Views
  • 1 replies
  • 0 likes

Question about WearOS and offline playback

PlanFree/PremiumCountry DeviceTicwatch ProOperating SystemWear OS My Question or Issue I am looking into getting a Ticwatch pro and would like to listen to spotify playlists in offline mode as the LTE isnt great in the places that I run, I was wonder...

  • Newbie
  •   Plan Free/Premium Country   Device Ticwatch Pro Operating System Wear OS   My Question or Issue  I am looking into getting a Ticwatch pro and would like to liste...
  • Noah
  • Spotify Star
  • 18708 Views
  • 1 replies
  • 153 likes
  • 18708 Views
  • 1 replies
  • 153 likes

Notification controls not showing correct song

PlanFreeCountry United StatesDeviceMoto g5+Operating SystemStock android 8.1 oreo My Question or Issue The notification controls are frozen on a song from 10 mins ago instead of what is playing now

  • Newbie
  • Plan Free Country  United States Device Moto g5+ Operating System Stock android 8.1 oreo   My Question or Issue  The notification controls are frozen on a song from 10 mins a...
  • 126 Views
  • 0 replies
  • 0 likes
  • 126 Views
  • 0 replies
  • 0 likes

Lock screen widget only working when status bar notification is on

DeviceHuawei Mate 20 ProOperating SystemAndroid Pie My Question or IssueI finally got my lock screen widget to work on my Huawei Mate 20 Pro, but when I turn off 'Display in status bar' in Playback notifications (while leaving 'Lock screen notifictio...

  • Newbie
  •   Device Huawei Mate 20 Pro Operating System Android Pie   My Question or Issue I finally got my lock screen widget to work on my Huawei Mate 20 Pro, but when I turn off 'Display in ...
  • 414 Views
  • 0 replies
  • 2 likes
  • 414 Views
  • 0 replies
  • 2 likes

Some songs won't play

PlanPremiumCountryIreland DeviceSamsung Galaxy S5Operating SystemWindows 10 My Question or Issue I let my premium subscription lapse for a few months and since I've gone back to it, some songs won't play on both my phone and my laptop. I have tried c...

  • Newbie
  • Plan Premium Country Ireland  Device Samsung Galaxy S5 Operating System Windows 10   My Question or Issue  I let my premium subscription lapse for a few months and since I've...
  • 143 Views
  • 0 replies
  • 0 likes
  • 143 Views
  • 0 replies
  • 0 likes

Search Feature Not Working Offline

I can't search for a song in my music library if I am offline. The loading wheel just keeps spinning and spinning. Anyone else having this problem? PlanPremiumCountry USADeviceSamsung Galaxy S8 My Question or Issue

  • Newbie
  • I can't search for a song in my music library if I am offline. The loading wheel just keeps spinning and spinning. Anyone else having this problem?   Plan Premium Country  USA Device ...
  • Billy-J
  • Spotify Star
  • 394 Views
  • 1 replies
  • 0 likes
  • 394 Views
  • 1 replies
  • 0 likes

I can't add songs to queue or delete songs from queue.

PlanPremiumCountry USADeviceSamsung Galaxy Note 8Operating SystemAndroid 8.0.0 While I can click on "add to queue", the song does not actually go into the queue. Also, while I can drag and rearrange songs in the queue, like day when I choose to play ...

  • Newbie
  • Plan Premium Country  USA Device Samsung Galaxy Note 8 Operating System Android 8.0.0   While I can click on "add to queue", the song does not actually go into the queue. Also, whi...
  • blondeinboots
  • Regular
  • 1832 Views
  • 6 replies
  • 4 likes
  • bug
    queue
  • 1832 Views
  • 6 replies
  • 4 likes

Spotify notification question

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it ( The little Spotify notification on the top left ) can stay in the notific...

  • Gig Goer
  • Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   Hello i want to know if it's possible that the little circle...
  • MNC1
  • Gig Goer
  • 215 Views
  • 2 replies
  • 0 likes
  • 215 Views
  • 2 replies
  • 0 likes

Permanent Push Notification - Maps is connecting/Connecting to Spotify

PlanPremiumCountry Device(LG G6)Operating System(Android 8.1) My Question or Issue Hi everyone.I get a permanent push notification when I was connected to a Bluetooth device or used the new Google Maps feature (integrating the Spotify controller when...

  • Visitor
  •   Plan Premium Country   Device (LG G6) Operating System (Android 8.1)   My Question or Issue  Hi everyone. I get a permanent push notification when I was connect...
  • 407 Views
  • 0 replies
  • 2 likes
  • 407 Views
  • 0 replies
  • 2 likes

Las canciones paran sin haber tocado el dispositivo o saltan canciones que no conozco

Problema. Las canciones de repente se pausan sin haber yo tocado el dispositivo y estando bien lejos de este (por ej, estando en la ducha) o, estando en pausa, de repente saltan canciones que no he buscado dado que ni siquiera conozco. Me sucede tant...

  • Newbie
  • Problema. Las canciones de repente se pausan sin haber yo tocado el dispositivo y estando bien lejos de este (por ej, estando en la ducha) o, estando en pausa, de repente saltan canciones que no he...
  • 527 Views
  • 0 replies
  • 1 likes
  • 527 Views
  • 0 replies
  • 1 likes