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Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
Hi i am using spotify from india i cant find any vidoes on Spotify app i looked through out but still i cant find vidoes
I noticed yesterday that my playlists and playlist folders are completely out of order on my phone. There is no way to rearrange them.
PlanPremiumCountry GermanyDevice(Xiaomi MiA1)Operating SystemAndroid Pie After giving an accidentelly "Thumb up" or "Thumb down" to a song, this can not be made undone, apparently. I can delete the song in the Radio-Playlist, that's all. The green th...
DeviceSony Xperia XZ2 CompactOperating SystemAAndroid PieMy Question or IssueSince a while the sorting of playlists in the Android app is off. Where before it followed whatever order you put them in in the Windows app. But now when I follow a new pla...
Music player not working in the screen locked PlanPremiumCountryItaly DeviceSamsung s8Operating SystemAndroid 9
PlanPremiumCountrySweden Device(Android, Google Home)Operating System(Android Oreo, Google Home) My Question or Issue When I want to play music on a "Google Speaker Group" I have to press it twice on the mobile and it's the same with my Google Home. ...
PlanPremiumCountryUK DeviceRedmi 5 plusOperating SystemAndroid My Question or IssueI can no longer view my albums, all I get is the green circle as though they're loading. I can view everything else fine. I've uninstalled and reinstalled but still no...
PlanFree/PremiumCountry DeviceLG-D852Operating SystemAndroid My Question or IssueTo sign in i require my keyboard to flip on its side because its cracked and i nowhere have the funds to fix/replace right now. Anyways if i remember correctly when i wa...
Spotify crashes when I attempt to play a playlist with local files created on a windows 10 computer.PlanPremiumCountryUSA Devices involvedSamsung Galaxy S4, Custom built Windows 10 computer (AMD FX-8350, Asus M5A97 R2.0, GTX 1080 TI)Operating SystemW...
PlanPremiumCountryUS DeviceSamsung Note 9Operating SystemAndroid Oreo I was always able to search an artist, click their profile, go to the artist's radio station and hit "follow." Within that station, it continually played similar music and the trac...
PlanPremiumCountryUnited States DeviceGoogle Pixel 2 XL Operating SystemAndroid Pie Podcasts on Spotify seem to have trouble remembering my position when they're paused for more than a few minutes and don't seem to sync correctly which episodes I've ...
PlanPremiumCountry USDeviceLG V20Operating SystemAndroid 8.0.0, spotify version 8.4.94.817 My Question or IssueApp for android recently updated and now shuffle will not stay on. It's the exact same issue as this "solved" thread: https://community.spo...
PlanPremiumCountry GermanyDeviceSamsung Galaxy 9Operating SystemAndroid Oreo In December 2018 , I listened to"Weekend Man" by Royal Republic (https://open.spotify.com/album/1HLd7NluYOzyRuJsmjKYzQ?si=esv8EBBtTWKn9f5zZML4wQ) Shortly after that, my reco...
Hi, I am not able to login into the mobile app via facebook login. When I try using email, password reset is not working. When I click it just says link is expired. However I am able to login from the website. Please help.
PlanPremiumCountryUK & USDevicePixel 2 XLOperating SystemAndroid Pie My Question or IssueWhy is the shuffle so limited now? Don't point me to the topic from years ago. I want actual shuffle back, not listen to my songs in a half-assed order by artist...
PlanPremiumCountryIndiaDevice(one plus 5)Operating System, Android My favorite list is gone after I upgraded my account to premium. How can I recover it?
PlanPremiumCountry ItalyDeviceSamsung Galaxy 9Operating SystemAndroid Pie My Question or Issue When i'm with 4G, musics don't load.I must disconnect and reconnect the smartphone everytime i change a song
DeviceSamsung Galaxy S5Operating SystemAndroid v5.0Screenshot My Question or IssueI don't get this: I'm trying to see my downloaded songs. They should be available offline, right? Then WHY am I EVER shown a loading spinner? I'm trying to see content ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9,Vivo V15,Vivo V11, etc.)Operating System(iOS 10, Android Oreo,etc.) My Question or IssueDoes the Spotify app support mirror link in India?
PlanPremiumCountry BrazilDeviceMotorola Moto G5Operating SystemAndroid Oreo My Question or Issue The option to share to Instagram story does not appear to me, only to share by Instagram direct. All the apps are update. Android version 8.1.0Spotify ve...