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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryUk DeviceSamsung Galaxy S10eOperating SystemAndroid Pie My Question or IssueI've seen people mention in other posts that they've experienced their downloads changing location from an SD card to their internal storage upon reboot. Ho...
Plan Premium Country Uk Device Samsung Galaxy S10e Operating System Android Pie My Question or Issue I've seen people mention in other posts that they've experienced their do...
Spotify Legend
952 Views
1 replies
0 likes
Sometimes I find artists who have hidden or blocked songs that I can't play, they're in a dark Grey colour and there's no information about what it is happening or how I can fix it. I have premium account since 2015 and I just find it unfair, paying ...
Sometimes I find artists who have hidden or blocked songs that I can't play, they're in a dark Grey colour and there's no information about what it is happening or how I can fix it. I have premium ac...
Visitor
11974 Views
8 replies
1 likes
PlanPremiumCountryBrazilDeviceMotorola Moto G5 PlusOperating SystemAndroid My Question or IssueI want to share some music on Instagram stories but that option is not available for me, the only option available for Instagram is direct messages. My fri...
Plan Premium Country Brazil Device Motorola Moto G5 Plus Operating System Android My Question or Issue I want to share some music on Instagram stories but that option is not availabl...
Spotify Legend
686 Views
1 replies
0 likes
Someone has my Spotify Premium account, i have changed my password 3 times. The person would be playing music i never listened to.
Someone has my Spotify Premium account, i have changed my password 3 times. The person would be playing music i never listened to.
Spotify Legend
501 Views
2 replies
0 likes
PlanPremiumCountryUsa DeviceMoto g 6 playOperating SystemAndroid 8.0.0 My Question or IssueI've performed a"clean reboot" of Spotify on my phone and am still having this issue when trying to switch storage to my micro SD card. In the settings menu, n...
Plan Premium Country Usa Device Moto g 6 play Operating System Android 8.0.0 My Question or Issue I've performed a"clean reboot" of Spotify on my phone and am still having th...
Casual Listener
957 Views
2 replies
0 likes
Hi, Since the latest update, when I click on the first song of an album, it doesn't just play the album, it adds that song to the top of the queue. How can I simply play an album by a single tap? And also have music stop when the album ends? Thanks!
Hi, Since the latest update, when I click on the first song of an album, it doesn't just play the album, it adds that song to the top of the queue. How can I simply play an album by a single...
Spotify Legend
358 Views
1 replies
0 likes
I was previously using Spotify with my Pixel 3 XL with no problems. After getting another device (Pixel 3a), I found that Spotify was no longer being presented as an option for media playback in my 2019 Subaru Forester's system. I have tried all of t...
I was previously using Spotify with my Pixel 3 XL with no problems. After getting another device (Pixel 3a), I found that Spotify was no longer being presented as an option for media playback in my 2...
Newbie
517 Views
1 replies
1 likes
PlanPremiumCountryUSADeviceGalaxy s8/Car stereo/Bluetooth My Question or IssueFor some reason, for the past 2 days I have been experiencing a lot of pausing with Spotify while I'm in my car. I put my phone in my purse and lay it on the floor of my ca...
Plan Premium Country USA Device Galaxy s8/Car stereo/Bluetooth My Question or Issue For some reason, for the past 2 days I have been experiencing a lot of pausing with Spotify ...
Spotify Legend
5395 Views
5 replies
1 likes
PlanFree Operating SystemAndroid Gingerbread My Question or IssueIa currently using spotify v1.2.5.3, this is the highest version that can be installed on android 2.3.7 (gingerbread). Previously, album art show without any problem, but starting 2 mon...
Plan Free Operating System Android Gingerbread My Question or Issue Ia currently using spotify v1.2.5.3, this is the highest version that can be installed on android 2.3.7 (ginge...
457 Views
0 replies
0 likes
There's an issue (bug) with offline sync in the current public build of Spotify on Google Play. I've seen several users on r/Spotify are having the same symptoms; • Offline cache disappears • '0% / waiting for WiFi' appears on all previously download...
There's an issue (bug) with offline sync in the current public build of Spotify on Google Play. I've seen several users on r/Spotify are having the same symptoms; • Offline cache disappears • '...
Spotify Legend
569 Views
1 replies
0 likes
So I upgraded to premium 5 days ago and all these features stopped working:- I no longer get daily mix playlist, I just have 1 and it hasnt updated since the upgrade- The like/dislike buttons disappeared, I only have the like button now- Whenever I c...
So I upgraded to premium 5 days ago and all these features stopped working: - I no longer get daily mix playlist, I just have 1 and it hasnt updated since the upgrade - The like/dislike buttons dis...
175 Views
0 replies
0 likes
PlanPremium CountryAustralia DeviceMotorola G7 Plus - 2019 Model Operating SystemAndroid 9 Pie My Question or IssueSince a recent update, the podcast list is not working as it used to. It used to be automatically scroll to the current position in the...
Plan Premium Country Australia Device Motorola G7 Plus - 2019 Model Operating System Android 9 Pie My Question or Issue Since a recent update, the podcast lis...
420 Views
0 replies
5 likes
My spotify app on my android device keeps crashing and restarting itself constantly. I've tried reinstalling the app several times, logging out of all my devices, but it's still happening. I can't even navigate the app without it restarting every 1-2...
My spotify app on my android device keeps crashing and restarting itself constantly. I've tried reinstalling the app several times, logging out of all my devices, but it's still happening. I can't ev...
267 Views
0 replies
3 likes
Hi! I listen to a lot of small independent artists, and I've noticed for a while now that when I use the shuffle button almost every song is added to the play queue twice in a row. Quite frustrating to have this kind of silly bug in such a basic feat...
Hi! I listen to a lot of small independent artists, and I've noticed for a while now that when I use the shuffle button almost every song is added to the play queue twice in a row. Quite frustrating ...
Spotify Legend
1033 Views
1 replies
0 likes
PlanPremiumCountryNetherlandsDeviceMoto G5 PlusOperating SystemAndroidMy Question or IssueI disable the mobile data but still the app consumes it. I can access/listen/stream to any music so that the mobile data is consumed! This happens only after th...
Plan Premium Country Netherlands Device Moto G5 Plus Operating System Android My Question or Issue I disable the mobile data but still the app consumes it. I can access/listen/stream to any ...
253 Views
0 replies
0 likes
Bug ReportPlanFreeCountryUKDeviceGalaxy S10+Operating SystemAndroid P My Question or IssueWhen using the app, it works perfectly fine, however, when leaving the app and going back to the app, an add pop-up appears. However, I cannot close this. I can...
Bug Report Plan Free Country UK Device Galaxy S10+ Operating System Android P My Question or Issue When using the app, it works perfectly fine, however, when leaving the app and goi...
Spotify Legend
513 Views
1 replies
0 likes
I have a Pixel 3 XL and every time I receive a phone call while listening to Spotify whether it's on Facebook Messenger or from the phone it self, Spotify continues to play while I talk. In order to stop it from playing I have to continuously close t...
I have a Pixel 3 XL and every time I receive a phone call while listening to Spotify whether it's on Facebook Messenger or from the phone it self, Spotify continues to play while I talk. In order to ...
317 Views
0 replies
0 likes
PlanPremiumCountryCADeviceSamsung Galaxy S8Operating System(Android 9 Pie)(One UI) My Question or IssueI have local songs that I synced from my computer to my phone. But for some reason sometimes those local songs turn grey. This happens at random an...
Plan Premium Country CA Device Samsung Galaxy S8 Operating System (Android 9 Pie)(One UI) My Question or Issue I have local songs that I synced from my computer to my phone. ...
213 Views
0 replies
0 likes
PlanPremiumCountry DeviceXiaomi POCO F1Operating SystemAndroid Pie(9.0) My Question or Issue
Plan Premium Country Device Xiaomi POCO F1 Operating System Android Pie(9.0) My Question or Issue
Casual Listener
2142 Views
4 replies
0 likes
PlanPremiumCountryUKDeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueIn the most recent version of Spotify, I cannot easily sort my downloads by artist, only by Album, which is much more inconvenient, meaning I have to sift through ...
Plan Premium Country UK Device Samsung Galaxy S7 Operating System Android My Question or Issue In the most recent version of Spotify, I cannot easily sort my downloads by artist, onl...
Regular
2990 Views
8 replies
4 likes
