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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375900 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7542 Views

0 replies

7 likes

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  • 7 likes

Supprimer une chanson d'un album

Bonsoir, avant on pouvait supprimer une chanson d'un album mais depuis quelques temps je ne trouve plus l'option. C'est bien dommage. Merci à vous .PlanPremiumCountryBelgiqueDeviceHuawei p20Operating System

Casual Listener

Bonsoir, avant on pouvait supprimer une chanson d'un album mais depuis quelques temps je ne trouve plus l'option. C'est bien dommage. Merci à vous 🙂 . Plan Premium Country Belgique Device Huaw...

722 Views

0 replies

0 likes

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I cant load daily mixes on android

PlanPremiumCountryPolandDeviceLG G6Operating SystemAndroid My Question or IssueSo i have a big problem, i cant load daily mixes and some of song radio's on my android device, im now listening it on my PC and it works fine, i have promblem on my lg wi...

Visitor

  Plan Premium Country Poland Device LG G6 Operating System Android   My Question or Issue So i have a big problem, i cant load daily mixes and some of song radio's on my android...

381 Views

0 replies

0 likes

  • 381 Views
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Pausing from headphones makes the screen light up

I've been listening to music on Spotify almost every day for the past year and just from today when the screen is locked and i press pause from my bluetooth headphones the screen started lighting up every time i press pause. it never happened to me b...

Visitor

I've been listening to music on Spotify almost every day for the past year and just from today when the screen is locked and i press pause from my bluetooth headphones the screen started lighting up&...

375 Views

0 replies

0 likes

lock screen
pause
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Superuser Contribution An album I want to listen to is available for iOS users, but not me on desktop/Android

PlanPremium (family)CountryU.S.Device(Pixel 2, PC)Operating System(Android Q Beta 5, Windows 10, Chrome Browser) My Question or IssueA friend (using iOS) tried to share an album with me by an artist we both like (UTAU by Ryuichi Sakamoto). I tried se...

Visitor

Plan Premium (family) Country U.S. Device (Pixel 2, PC) Operating System (Android Q Beta 5, Windows 10, Chrome Browser)   My Question or Issue A friend (using iOS) tried to share an al...

user-removed

Not applicable

469 Views

2 replies

0 likes

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  • 2 replies
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SamsungTV remote wont play music

Hi, I've used spotify on my samsung tv for the past year and a half. It worked flawless, I played the music via my tv remote, or via other devices... Today as usual i opened the spotify app on my tv by using the tv remote, I seleceted a random playli...

Regular

Hi, I've used spotify on my samsung tv for the past year and a half. It worked flawless, I played the music via my tv remote, or via other devices...   Today as usual i opened the spotify app ...

Kalikaiz

Visitor

870 Views

2 replies

1 likes

  • 870 Views
  • 2 replies
  • 1 likes

Superuser Contribution downloaded songs get removed after i reopen app

PlanPremiumCountrychileDeviceredmi note 4Operating System7.1.1 My Question or Issuewhen i have downloaded the songs that i have liked and close app reopen all the downloads are gone what to do

Visitor

Plan Premium Country chile Device redmi note 4 Operating System 7.1.1   My Question or Issue when i have downloaded the songs that i have liked and close app reopen all the downloads a...

Katerina

Spotify Legend

519 Views

1 replies

0 likes

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  • 1 replies
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Voice search - results play in Google play music

PlanPremium DeviceSamsung Galaxy S9+Operating SystemAndroid 9 My Question or IssueWhenever I use voice search the results end up playing in Google play music. I've set up Google so that Spotify is my preferred service. Is this a known problem? Anyone...

Visitor

Plan Premium   Device Samsung Galaxy S9+ Operating System Android 9   My Question or Issue Whenever I use voice search the results end up playing in Google play music. I've se...

262 Views

0 replies

0 likes

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Superuser Contribution Spotify home is blank on android

My Spotify home turned completely blank/black........its been 48 hours and its still not fixed............and spotify chat support is so useless..........There solution for every problem is clean uninstall.........i have been using spotify for a long...

Visitor

My Spotify home turned completely blank/black........its been 48 hours and its still not fixed............and spotify chat support is so useless..........There solution for every problem is clean uni...

Katerina

Spotify Legend

416 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Nothing is displayed in home tabs

PlanFreeCountryIndia DeviceRedmi K20Operating SystemAndroid Pie My Question or IssueNo songs are displayed in the 'Home' tab in Spotify app. Although 'Search' & 'Your Library' both are working fine. Internet/WiFi is working fine.

Visitor

Plan Free Country India   Device Redmi K20 Operating System Android Pie   My Question or Issue No songs are displayed in the 'Home' tab in Spotify app. Although 'Search' & 'Y...

Katerina

Spotify Legend

675 Views

1 replies

0 likes

sh
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Facebook not Syncing Collab Playlist

When I sent my friend on Messenger a link to add songs to our collab playlist, she was able to add songs at first, but when I got a notification that she added 11+ new songs to the playlist, they don't appear on Spotify (both on Andriod or on PC). Do...

Visitor

When I sent my friend on Messenger a link to add songs to our collab playlist, she was able to add songs at first, but when I got a notification that she added 11+ new songs to the playlist, they don...

375 Views

0 replies

0 likes

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Songs and Albums were deleted randomly

PlanPremium (family) CountryGermany DeviceLG G7 fit Operating SystemAndroid Oreo 8.1.0 My Question or IssueThe App is deleting my downloaded Songs regularly, whole Albums were deleted several times, and parts of playlists too. Playlists and Albums wh...

Visitor

Plan Premium (family)   Country Germany   Device LG G7 fit   Operating System Android Oreo 8.1.0   My Question or Issue The App is deleting my downloaded Songs regula...

724 Views

0 replies

1 likes

Randomly deleted Songs
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Volume likes to randomly jump straight to max since Spotify install

PlanFreeCountryUSADeviceSamsung Galaxy S8Operating SystemAndroid Pie My Question or IssueSince I've installed spotify my volume likes to randomly jump up to max. I have had this happen sometimes while a song is in progress but many times right when a...

Casual Listener

Plan Free Country USA Device Samsung Galaxy S8 Operating System Android Pie   My Question or Issue Since I've installed spotify my volume likes to randomly jump up to max. I have had t...

644 Views

0 replies

0 likes

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Spotify goes to the next son without finishing current song

PlanPremiumCountryU.SDeviceOnePlus 6Operating SystemAndroid My Question or IssueI noticed recently that the song playing is switched to the next song without being finished, and the next song is also not started from beggining, but from around second...

Newbie

Plan Premium Country U.S Device OnePlus 6 Operating System Android   My Question or Issue I noticed recently that the song playing is switched to the next song without being finished, ...

412 Views

0 replies

0 likes

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Delete Listened Podcast in Home screen

When opening the app, under the Recently Played section of the Home screen, there is always a "Most Listened Podcasts" section with podcasts I don't listen to anymore.Please, I would like to be able to delete this section in the Home screen.

Newbie

When opening the app, under the Recently Played section of the Home screen, there is always a "Most Listened Podcasts" section with podcasts I don't listen to anymore. Please, I would like to be abl...

dinomight

Spotify Star

705 Views

1 replies

0 likes

android podcast
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fehlende Verbindung zu Spotify mit Soundhound

PlanPremiumCountryGermanyDeviceSamsung Galaxy A5 (2017)Operating SystemAndroid 8.0.0 My Question or IssueHallo, ich wollte für die Songtexte Spotify mit Soundhound verbinden. Allerdings führt das immer zur einer Fehlermeldung, in der mir gesagt wird ...

Visitor

Plan Premium Country Germany Device Samsung Galaxy A5 (2017) Operating System Android 8.0.0   My Question or Issue Hallo,   ich wollte für die Songtexte Spotify mit Soundhound v...

1034 Views

0 replies

1 likes

  • 1034 Views
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Daily mixes don't load

PlanFree/PremiumCountry DeviceGalaxy S8 active Operating SystemAndroid 8.0.0 My Question or IssueMy daily mixes still will not load. They show on the home screen, but i'm prompted to try again when I click on them. I've now deleted and reinstalled th...

Casual Listener

  Plan Free/Premium Country   Device Galaxy S8 active  Operating System Android 8.0.0   My Question or Issue My daily mixes still will not load. They show on the home s...

451 Views

0 replies

0 likes

Daily mix issues
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Podcasts no longer remember position after pause

PlanPremiumCountryUSDevicePixel 3Operating SystemAndroid Pie My Question or IssueI've been listening to podcasts for about half a year through the Spotify Android app. Until last week, when I would pause, I could return later and resume the episode w...

Newbie

Plan Premium Country US Device Pixel 3 Operating System Android Pie   My Question or Issue I've been listening to podcasts for about half a year through the Spotify Android app. Until ...

368 Views

0 replies

2 likes

  • 368 Views
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  • 2 likes

Não consigo seguir amigos

Não aparece no meu perfil a opção seguir amigos, como faço pra ouvir a playlist de amigos? Alarm disso tenho duas contas e quero ficar apenas com uma delas, o que faço?

Visitor

Não aparece no meu perfil a opção seguir amigos, como faço pra ouvir a playlist de amigos?  Alarm disso tenho duas contas e quero ficar apenas com uma delas, o que faço?  

385 Views

0 replies

0 likes

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Cant play spotify via bkuetooth

None of the PlanPremium familyCountryAustraliaDeviceGalaxy S8Operating SystemAndroid My Question or Issue I can't stream spotify via Bluetooth to any other devices. It used to work perfectly but for about a month or more now it wont play music. When ...

Casual Listener

None of the  Plan Premium family Country Australia Device Galaxy S8 Operating System Android   My Question or Issue   I can't stream spotify via Bluetooth to any other devi...

435 Views

0 replies

0 likes

  • 435 Views
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Daily Mix not working [since before new update]

PlanPremiumCountryUK Device(Samsung Galaxy 9) Hi,None of my daily mixes have been working for a while now, which is annoying since its the main reason i signed up. It wont work on my Mac desktop app or web playerSamsung GS9IPhone 7 I have tried delte...

Regular

Plan Premium Country UK   Device (Samsung Galaxy 9)   Hi, None of my daily mixes have been working for a while now, which is annoying since its the main reason i signed up. &nbsp...

325 Views

0 replies

0 likes

  • 325 Views
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