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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201355 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201355 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545502 Views

78 replies

3 likes

  • 545502 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453142 Views

571 replies

38 likes

Account
Free
  • 453142 Views
  • 571 replies
  • 38 likes

Redesign causes lag in Your Library tab

PremiumDevice: hero2lte Model: samsung SM-G935F Android: 8.0.0Newest version of SpotifyMy Question or Issuehttp://imgur.com/a/GQ2mWLYWhen I click on an album or artist in the Your Library tab it loads very long, usually over 5 seconds.This was not th...

Casual Listener

Premium Device: hero2lte Model: samsung SM-G935F Android: 8.0.0 Newest version of Spotify My Question or Issue http://imgur.com/a/GQ2mWLY When I click on an album or artist in the Your Library t...

User_

Casual Listener

3914 Views

3 replies

2 likes

Android
Android 8
android oreo
bug
Lag
S7
slow
Your Library
  • 3914 Views
  • 3 replies
  • 2 likes

Google Nest Hub track info & artwork missing

PlanPremiumCountryUKDeviceGoogle Nest HubOperating SystemAndroid My Question or IssueHi,All of the Spotify artwork and track details have vanished from my Google Nest Hub, to be replaced by a Spotify logo. Everything still plays fine, but all the det...

Casual Listener

Plan Premium Country UK Device Google Nest Hub Operating System Android   My Question or Issue Hi, All of the Spotify artwork and track details have vanished from my Google Nest Hub, ...

933 Views

0 replies

0 likes

google
Google Assistant Integration
Google Home
Google Home Chromecast Android
  • 933 Views
  • 0 replies
  • 0 likes

Was able to skip and search songs like a tablet with one plus 7 pro, and can't anymor

PlanFree/PremiumCountry DeviceOne Plus 7 ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was able to skip and search any song I wanted on my one plus 7 pro like a few days ago and all of a sudden I can't seem to do so...

Newbie

Plan Free/Premium Country   Device One Plus 7 Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I was able to skip and search any song I wan...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

Low Volume

PlanPremiumCountryUSA DeviceAll Apple Gadgets and Google Chromecast Attached to a Yamaha receiverOperating SystemLatest iOs on all gadgets My Question or Issue I have 2 music systems, running a Yamaha receiver with a Chromecast attached to it, then I...

Music Fan

Plan Premium Country USA   Device All Apple Gadgets and Google Chromecast Attached to a Yamaha receiver Operating System Latest iOs on all gadgets   My Question or Issue   ...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

My Weekly Discovery doesnt refresh since 2 months ago

PlanPremiumCountryMexicoDeviceSamsung Galaxy S-10eOperating SystemVersion Android 9My Question or IssueWells since i chance my phone 2 months ago my weekly discovery or any other carpet doesnt refresh witt new music , it reminds the same music, i try...

Visitor

Plan Premium Country Mexico Device Samsung Galaxy S-10e Operating System Version Android 9 My Question or Issue Wells since i chance my phone 2 months ago my weekly discovery or any other ca...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Colored notification

PlanPremiumCountryItalyDeviceHUAWEI P10 Operating System(Android 9 Emui 9.1.0 My Question or IssueHello i recently noticed that know the notification icon change color based on the song is there a way to not have the notification colored?

Newbie

  Plan Premium Country Italy Device HUAWEI P10  Operating System (Android 9 Emui 9.1.0   My Question or Issue Hello i recently noticed that know the notification icon change...

536 Views

0 replies

1 likes

  • 536 Views
  • 0 replies
  • 1 likes

Local Files won't download in mobile apps

I am having difficulty to download my local files on my mobile apps. I tried the solutions provided on the community, but none of them works for me. I have all my local files (not much, around 7 songs) added to a new playlist via my desktop, then usi...

Casual Listener

I am having difficulty to download my local files on my mobile apps. I tried the solutions provided on the community, but none of them works for me.   I have all my local files (not much, arou...

755 Views

0 replies

1 likes

Android 9
download issues
local files sync mobile phone
  • 755 Views
  • 0 replies
  • 1 likes

no track info on tv when chromecasting only spotify logo huawei 8.0 samsung tv

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

474 Views

0 replies

0 likes

  • 474 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Albums automatically shuffle with Android Auto. Shuffle is turned off on my phone and car.

I have one month of Spotify Premium to check this service out, but I am encountering a strange issue: When I ask Google Assistant to play an album like DARK SIDE OF THE MOON, it automatically shuffles the album. Shuffle is turned off on my phone and ...

Visitor

I have one month of Spotify Premium to check this service out, but I am encountering a strange issue:   When I ask Google Assistant to play an album like DARK SIDE OF THE MOON, it automaticall...

EFDisaster

Regular

9828 Views

5 replies

1 likes

android auto
Google Assistant
  • 9828 Views
  • 5 replies
  • 1 likes

Playlists by spotify cut the beginning and end of songs

My Question or IssuePlaylists made by spotify such as power gaming will cut off the beginning and end of songs. The song will end before it is over and the next one will not start at the beginning. This only happens of spotify made playlists. I have ...

Newbie

  My Question or Issue Playlists made by spotify such as power gaming will cut off the beginning and end of songs. The song will end before it is over and the next one will not start at the be...

843 Views

0 replies

1 likes

  • 843 Views
  • 0 replies
  • 1 likes

Music pausing randomly also studdering at times too.

PlanFreeCountryCanadaDeviceAndroid A8Operating SystemAndriod ver. 9 My Question or IssueRecently my spotify has been just pausing at random or play back just isnt working. Almost every song it stops and it's super frustrating. But additionally but no...

Visitor

Plan Free Country Canada Device Android A8 Operating System Andriod ver. 9   My Question or Issue Recently my spotify has been just pausing at random or play back just isnt working. Al...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

Playlist Arrangement on Mobile

Hello! I'm a bit bummed one of the recent updates to the Spotify app now causes your playlists to be arranged based off of whichever one was played most recently.This wouldn't be much of a problem if I only had a few playlists, but I have like 30 and...

Visitor

Hello!   I'm a bit bummed one of the recent updates to the Spotify app now causes your playlists to be arranged based off of whichever one was played most recently. This wouldn't be much of a...

539 Views

0 replies

1 likes

  • 539 Views
  • 0 replies
  • 1 likes

Autoplay doesn't work

PlanPremiumCountryBelgiumDeviceSamsung Galaxy A40Operating SystemAndroid 9 My Question or Issue Hi, Since I have a new phone the feature Autoplay won't work anymore. I've switched it off and on a few times. But this makes no difference. With my previ...

Casual Listener

Plan Premium Country Belgium Device Samsung Galaxy A40 Operating System Android 9   My Question or Issue   Hi,   Since I have a new phone the feature Autoplay won't work a...

Overhoop

Casual Listener

688 Views

2 replies

0 likes

autoplay
  • 688 Views
  • 2 replies
  • 0 likes

Playlist menu disapear in Android? Please help me

PlanPremiumCountryBrazilDeviceMoto G6 Plus Operating SystemAndroid 9 My Question or IssuePlease, my Spotify dont have Playlist menu more. Whats happen? Por favor, meu Spotify não tem mais o menu Playlist, o que acontece? Não consigo encontrar o menu,...

Visitor

Plan Premium Country Brazil Device Moto G6 Plus  Operating System Android 9   My Question or Issue Please, my Spotify dont have Playlist menu more. Whats happen?  Por favor,...

ardacebi

Composer

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in on Spotify

PlanPremiumCountryPortugalDeviceHuawei P10Operating SystemAndroid 9 My Question or IssueOn this specific device I'm unable to log in into my account. Spotify closes/crashes as soon as I try to log in.I can log in with any other account besides my own...

Casual Listener

Plan Premium Country Portugal Device Huawei P10 Operating System Android 9   My Question or Issue On this specific device I'm unable to log in into my account. Spotify closes/crashes a...

Nyhals

Casual Listener

1017 Views

4 replies

0 likes

  • 1017 Views
  • 4 replies
  • 0 likes

As of This Morning, Spotify App Will Not Connect to Sonos

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) I woke up this morning and tried to play some music on my sonos and the app will not connect. I've reset my phone...

Gig Goer

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I woke up this morning and tr...

SPmusic

Visitor

813 Views

1 replies

7 likes

  • 813 Views
  • 1 replies
  • 7 likes

Reproducción de canciones

PlanPremiumCountryChile DeviceNokia 3Operating SystemAndroid My Question or IssueSi no estoy conectado a internet no se reproducen las canciones que tengo descargadas salvo algunas de las más recientes, otras ni siquiera aparecen guardadas, aparecen ...

Regular

  Plan Premium Country Chile  Device Nokia 3 Operating System Android   My Question or Issue Si no estoy conectado a internet no se reproducen las canciones que tengo descar...

Sanitarium

Regular

461 Views

1 replies

1 likes

  • 461 Views
  • 1 replies
  • 1 likes

Spotify crashes under VODAFONE network

Good morning, I'd like to point out that for months Spotify PREMIUM has been stalling after a few minutes without going on a break. I use a Huawei P20 Pro on VODAFONE network. The problem is common to many users and it's time to fix it

Regular

Good morning, I'd like to point out that for months Spotify PREMIUM has been stalling after a few minutes without going on a break. I use a Huawei P20 Pro on VODAFONE network. The problem is common t...

Gioghi78

Regular

590 Views

2 replies

0 likes

Vodafone crashes
  • 590 Views
  • 2 replies
  • 0 likes

Streaming only works on external speakers

The problemWhen I try to play songs on my phone everything shows up as usual, but the playbar doesn't move(stuck at whatever timestamp you skip to). What makes this problem strange is that its very circumstancial. Streaming via my data works, playing...

Newbie

The problem When I try to play songs on my phone everything shows up as usual, but the playbar doesn't move(stuck at whatever timestamp you skip to).  What makes this problem strange is that i...

1812 Views

0 replies

0 likes

device based
Streaming Issue
  • 1812 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Android - Local files from desktop not syncing on phone

PlanPremiumDeviceWindows 10 desktop and Samsung Galaxy S7Operating SystemWindows 10 and Android 8.0.0 My Question or IssueI uploaded some local files and made a playlist. This worked fine on my phone and PC until a few weeks ago when Spotify suddenly...

Casual Listener

Plan Premium Device Windows 10 desktop and Samsung Galaxy S7 Operating System Windows 10 and Android 8.0.0   My Question or Issue I uploaded some local files and made a playlist. This wo...

ratfc

Casual Listener

4313 Views

6 replies

0 likes

  • 4313 Views
  • 6 replies
  • 0 likes