Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
50749 Views
66 replies
25 likes

50749 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881452 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881452 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27268 Views
4 replies
0 likes

27268 Views
4 replies
0 likes

Can't access Artists since last update

PlanPremiumCountryArgentinaDeviceMoto G6 PlayOperating SystemAndroid Pie My Question or IssueHello Spotify, since your last update this week I can't access 90% of my Artists anymore, they all appear as shown in screenshots. I'm not the only one exper...

santysq
Casual Listener
Plan Premium Country Argentina Device Moto G6 Play Operating System Android Pie My Question or Issue Hello Spotify, since your last update this week I can't access 90% of my Artists ...
2019-06-21 4:03:53 PM
2019-06-23 12:43:55 PM
Shini
Newbie
828 Views
4 replies
2 likes
artist
artists
Update

828 Views
4 replies
2 likes

Shuffle not an option anymore?

Before the newest update, I could press one song that I really wanted to listen to and it would be on shuffle. No problem at all. However, after the update it won't shuffle at all. If I'm listening to my library on shuffle but I really want to hear a...

Stibinstein
Casual Listener
Before the newest update, I could press one song that I really wanted to listen to and it would be on shuffle. No problem at all. However, after the update it won't shuffle at all. If I'm listening t...
2019-06-23 9:46:01 AM
2019-06-23 12:36:12 PM
thangbithit
Newbie
383 Views
1 replies
2 likes

383 Views
1 replies
2 likes

All songs shuffle and play disappeared after latest phone update

PlanPremiumCountryNew Zealand Device Samsung Galaxy 8 My Question or Issue

OlyaT
Casual Listener
Plan Premium Country New Zealand Device Samsung Galaxy 8 My Question or Issue
2019-06-22 7:42:08 AM
2019-06-23 3:35:01 AM
OlyaT
Casual Listener
393 Views
2 replies
1 likes

393 Views
2 replies
1 likes

App is broken on mobile

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S7 Edge I open Spotify. It takes forever to even open. When it finally opens none of the images for albums load. When I select an album it never stops loading. And when I select settings it either n...

Chadwick98
Casual Listener
Plan Premium Country United States Device Samsung Galaxy S7 Edge I open Spotify. It takes forever to even open. When it finally opens none of the images for albums load. When I select a...
2019-06-22 12:54:03 AM
318 Views
0 replies
1 likes

318 Views
0 replies
1 likes

All songs

I would like to listen to all my songs but cant find how to with the new update PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Iansreyem
Newbie
I would like to listen to all my songs but cant find how to with the new update Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating Sy...
2019-06-22 10:18:45 PM
2019-06-22 11:41:09 PM
Evanmccaulley
Casual Listener
368 Views
2 replies
2 likes

368 Views
2 replies
2 likes

Removing from Recently Played

Do I have Spotify Premium and with this new update I don't know how to remove an album from my recently played. If anyone can help me out, I would really appreciate it.

MiGS7
Casual Listener
Do I have Spotify Premium and with this new update I don't know how to remove an album from my recently played. If anyone can help me out, I would really appreciate it.
2019-06-22 2:09:40 AM
2019-06-22 11:24:26 PM
MiGS7
Casual Listener
731 Views
2 replies
2 likes

731 Views
2 replies
2 likes

Missing Sorting Function since Update 8.5.10.774

Premium AccountCountry - GermanyDevice - Xiaomi Pocophone F1Operating System - MIUI Global 10.3.4.0 My Question or IssueSince the last Spotify update to version 8.5.10.774, the sorting feature for playlists is completely missing. Not for the songs in...

Irreversibler
Regular
Premium Account Country - Germany Device - Xiaomi Pocophone F1 Operating System - MIUI Global 10.3.4.0 My Question or Issue Since the last Spotify update to version 8.5.10.774, the ...
2019-06-21 1:29:26 AM
2019-06-22 6:24:43 PM
Irreversibler
Regular
639 Views
2 replies
1 likes

639 Views
2 replies
1 likes

connect to device changes whats playing

PlanPremiumCountry uk Device vodaphone ultra 6(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System android 6 (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIf I'm playing songs on my phone and try to switch to my sonos one...

user-removed
Visitor
Plan Premium Country uk Device vodaphone ultra 6 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System android 6 (iOS 10, Android Oreo, Windows 10,etc....
2019-06-22 6:15:38 PM
205 Views
0 replies
0 likes

205 Views
0 replies
0 likes

Solved!! Saving albums doesn't save its songs

PlanPremiumCountryBrazilDeviceLG K8 and Dell Inspiron 15Operating SystemAndroid 6.0 and Windows 10 Home My Question or Issue Recently, both the android app and the desktop app updated (I'm not sure what changed in the desktop version, but now the lib...

MIIstiano
Casual Listener
Plan Premium Country Brazil Device LG K8 and Dell Inspiron 15 Operating System Android 6.0 and Windows 10 Home My Question or Issue Recently, both the android app and the des...
2019-06-20 11:53:22 PM
2019-06-22 5:56:32 PM
user-removed
Not applicable
1335 Views
5 replies
0 likes

1335 Views
5 replies
0 likes

Latest June Android Update Removed Features

PlanPremium CountrySouth Africa DeviceSamsung Galaxy S10+ Operating SystemAndroid Pie My Question or IssueI hate being the kind of customer to complain but the latest June updates have removed some features/funtionality on the app.I prefer seeing all...

InitiatedManx
Newbie
Plan Premium Country South Africa Device Samsung Galaxy S10+ Operating System Android Pie My Question or Issue I hate being the kind of customer to complain b...
2019-06-22 4:22:15 PM
495 Views
0 replies
2 likes
Android
app update
Samsung Galaxy S10+

495 Views
0 replies
2 likes

Why are the mentally inept in charge of decision making at Spotify?

When I want to listen to music from a specific artist, I go to the artist page and click the play button. This redirects me to a playlist called "This is (artist)" and that playlist has a few songs spotify picked out for me. I was never asked if I wa...

LoodL
Newbie
When I want to listen to music from a specific artist, I go to the artist page and click the play button. This redirects me to a playlist called "This is (artist)" and that playlist has a few songs s...
2019-06-22 5:12:49 AM
2019-06-22 4:07:40 PM
robertflac
Casual Listener
347 Views
1 replies
0 likes

347 Views
1 replies
0 likes

New UI

PLEASE SWITCH BACK TO THE OLD UI. THIS NEW ONE IS TERRIBLE AND BORDERLINE UNUSABLE

Smoothjazz20
Newbie
PLEASE SWITCH BACK TO THE OLD UI. THIS NEW ONE IS TERRIBLE AND BORDERLINE UNUSABLE
2019-06-22 3:50:06 PM
273 Views
0 replies
2 likes

273 Views
0 replies
2 likes

Searching a saved song

PlanPremiumCountry Czech RepublicDeviceBlackBerry Key2Operating SystemAndroid OreoMy Question or IssueHello,After a recent update (8.5.10.774), I can no longer find a way to search in my saved songs. In Your Library, I can search artists, playlists a...

v6ak
Regular
Plan Premium Country 🇨🇿 Czech Republic Device BlackBerry Key2 Operating System Android Oreo My Question or Issue Hello, After a recent update (8.5.10.774), I can no longer find a way...
2019-06-22 3:09:44 PM
221 Views
0 replies
0 likes

221 Views
0 replies
0 likes

why does the new update make it no longer possible to delete tracks from albums but still save it?

PlanPremiumCountryUS DeviceMoto Z3Operating Systemwhatever they've named the most up to date**bleep** My Question or IssueI can no longer delete some tracks from albums? No right click or left click option to delete tracks exists anymore. I would lik...

bluejaywhey
Casual Listener
Plan Premium Country US Device Moto Z3 Operating System whatever they've named the most up to date**bleep** My Question or Issue I can no longer delete some tracks from...
2019-06-22 2:31:49 PM
241 Views
0 replies
0 likes

241 Views
0 replies
0 likes

Can't download podcast

PlanPremiumCountryPolandDeviceXiaomi Mi5Operating SystemAndroid My Question or IssueI have problem with downloading podcast episodes. However there's no problem with dowloading music, it's problem only with podcast. I reinstalled app and erased all d...

Mayoi
Newbie
Plan Premium Country Poland Device Xiaomi Mi5 Operating System Android My Question or Issue I have problem with downloading podcast episodes. However there's no problem with dowloadi...
2019-06-22 1:36:14 PM
404 Views
0 replies
0 likes

404 Views
0 replies
0 likes

shuffle disables when selecting songs

PlanPremiumCountryNetherlandsDeviceSamsung galaxy Note 9Operating SystemAndroid 9.0 My Question or Issue since the update, when i select a song in a random playlist, the suffle mode automatically disables, and i have to enable it every time. very ann...

zfv00ot_-r1c
Newbie
Plan Premium Country Netherlands Device Samsung galaxy Note 9 Operating System Android 9.0 My Question or Issue since the update, when i select a song in a random playlist, t...
2019-06-22 1:25:46 PM
312 Views
0 replies
0 likes
mobile applications
shuffle

312 Views
0 replies
0 likes

I have honor 8 and in my Spotify premium missing the choice of equalizer. Why?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Smazze
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-06-22 1:19:53 PM
240 Views
0 replies
0 likes

240 Views
0 replies
0 likes

Cant sort artists alphabetically

Usa DeviceSamsung Galaxy s8Operating SystemAndroid My Question or Issue Since recent update, I cant sort artists alphabetically. There is a button I can check to do it but it doesn't do anything. Please assist

Kaaaaahle
Newbie
Usa Device Samsung Galaxy s8 Operating System Android My Question or Issue Since recent update, I cant sort artists alphabetically. There is a button I can check to do i...
2019-06-21 3:47:09 AM
2019-06-22 1:01:06 PM
kaschiman
Newbie
491 Views
2 replies
1 likes

491 Views
2 replies
1 likes

Superuser Contribution Disappearing music

PlanFree/PremiumCountry DeviceAndroid ZTE Grand X 4Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo, this is the second time I've had this issue. Well, no, still the first since there was no solution the first time, I ju...

Crain93
Regular
Plan Free/Premium Country Device Android ZTE Grand X 4 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So, this is the second time I've had ...
2019-05-20 5:42:16 AM
2019-06-22 11:57:33 AM
mchaggis69
Casual Listener
653 Views
4 replies
0 likes

653 Views
4 replies
0 likes

Making Spotify Worse

PlanPremiumCountryCanadaDevicePixel 3 XLOperating SystemNewest Android My Question or IssueIt feels like this latest update has totally borked the interface. In the past app updates have been subtle and reasonable to adjust to. This latest one seems ...

HopelessUser
Regular
Plan Premium Country Canada Device Pixel 3 XL Operating System Newest Android My Question or Issue It feels like this latest update has totally borked the interface. In the past app ...
2019-06-21 3:31:15 PM
2019-06-22 1:53:28 AM
user-removed
Not applicable
589 Views
7 replies
7 likes

589 Views
7 replies
7 likes

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