Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Steppa
  • Newbie
  • 14911 Views
  • 55 replies
  • 18 likes
  • 14911 Views
  • 55 replies
  • 18 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 864708 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 864708 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 23396 Views
  • 3 replies
  • 0 likes
  • 23396 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why is the interface so small?

I dont like how the interface is so small, the image and track title used to be larger but now its so condensed. Is there any way to fix this?

  • Newbie
  • I dont like how the interface is so small, the image and track title used to be larger but now its so condensed. Is there any way to fix this?  
  • Guido
  • Spotify Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist page not loading after leaving app

PlanPremiumCountryUnited StatesDeviceEssential PH-1Operating SystemAndroid Pie When I go into an artist page and leave the app and come back the artist page sits loading. I've tried it on two other devices and get the same result.

  • Newbie
  • Plan Premium Country United States Device Essential PH-1 Operating System Android Pie   When I go into an artist page and leave the app and come back the artist page sits loading. I've ...
  • Guido
  • Spotify Legend
  • 655 Views
  • 2 replies
  • 0 likes
  • 655 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify taking the same amount of storage in internal and SD

PlanPremiumCountryArgentinaDeviceMotorola E2Operating SystemAndroid 6.0 My Question or IssueHello to everyone! This is my first post, I'm sorry if this kind of problem has already been solved, I couldn't find one.The problem is: I have downloaded alm...

  • Newbie
  • Plan Premium Country Argentina Device Motorola E2 Operating System Android 6.0   My Question or Issue Hello to everyone! This is my first post, I'm sorry if this kind of problem has al...
  • Guido
  • Spotify Legend
  • 968 Views
  • 1 replies
  • 0 likes
  • 968 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can i get a song that doesnt be on Spotify?

PlanPremiumCountryColombiaDeviceMotorola g7 My Question or IssueI want a song that doesnt hace spotify how can i suggest it?

  • Newbie
  • Plan Premium Country Colombia Device Motorola g7   My Question or Issue I want a song that doesnt hace spotify how can i suggest it?
  • Guido
  • Spotify Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disable behind the lyrics on mobile

How do I get rid of the hideous behind the lyrics pop-up bar on mobile? I don't care about or want it, and it looks awful. I'm using Android on a Samsung Note 8, premium membership, lyrics are already disabled in the songs, as are whatever canvases a...

  • Casual Listener
  • How do I get rid of the hideous behind the lyrics pop-up bar on mobile? I don't care about or want it, and it looks awful. I'm using Android on a Samsung Note 8, premium membership, lyrics are alread...
  • Guido
  • Spotify Legend
  • 567 Views
  • 1 replies
  • 1 likes
  • 567 Views
  • 1 replies
  • 1 likes

Superuser Contribution Shuffle issue (doesn't stay activated)

Hello, everyone.It has been already a week and it bugs me so much. When listening to a song in a playlist i used to press "shuffle" which, even if i manually changed the song, stayed active.Now every time i change manually song the shuffle deactivate...

  • Newbie
  • Hello, everyone. It has been already a week and it bugs me so much. When listening to a song in a playlist i used to press "shuffle" which, even if i manually changed the song, stayed active. Now e...
  • Guido
  • Spotify Legend
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cover art page now forced portrait orientation.

The cover art page now forced portrait orientation. This is most likely related to the forced lyrics that are now shown on the same page... (the option to remove lyrics has been remove) Why do the devs think its ok to force Videos, Lyrics and portrai...

  • Regular
  • The cover art page now forced portrait orientation.   This is most likely related to the forced lyrics that are now shown on the same page... (the option to remove lyrics has been remove) &nb...
  • Guido
  • Spotify Legend
  • 446 Views
  • 1 replies
  • 0 likes
  • 446 Views
  • 1 replies
  • 0 likes

Solved!! Music's not playing

Hello. I've recently started using Spotify Premium but I've noticed A Weird Problem where the some songs I choose doesn't even play. When I try to play it on my pc it says something about "Verifying this track on my phone" Some notes: none of the mus...

  • Casual Listener
  • Hello. I've recently started using Spotify Premium but I've noticed A Weird Problem where the some songs I choose doesn't even play. When I try to play it on my pc it says something about "Verifying ...
  • Billy-J
  • Spotify Star
  • 772 Views
  • 5 replies
  • 0 likes
  • 772 Views
  • 5 replies
  • 0 likes

Solved!! Music keeps getting deleted as Andriod phone syncs everyday

PlanPremiumCountryIndiaDeviceSamsung M30Operating SystemAndroid Oreo My Question or IssueHi peeps, my music keeps getting downloaded everyday. When looked at my offline devices, I noticed that my andriod devices is synced every day unlike my windows ...

  • Casual Listener
  • Plan Premium Country India Device Samsung M30 Operating System Android Oreo   My Question or Issue Hi peeps, my music keeps getting downloaded everyday. When looked at my offline ...
  • Arkim
  • Casual Listener
  • 814 Views
  • 2 replies
  • 0 likes
  • Troubleshooting
  • 814 Views
  • 2 replies
  • 0 likes

Connecting via Android Auto, still plays on my desktop

PlanPremiumCountryUSADeviceSamsung S10+/S9+/S8Operating SystemAndroid multiple versions/Windows 10 My Question or IssueWhen I am listening to spotify using the Windows Desktop application, and not through my phone, everything is great.I move to my ca...

  • Newbie
  • Plan Premium Country USA Device Samsung S10+/S9+/S8 Operating System Android multiple versions/Windows 10   My Question or Issue When I am listening to spotify using the Windows Deskto...
  • 174 Views
  • 0 replies
  • 0 likes
  • 174 Views
  • 0 replies
  • 0 likes

Google assistant, song will play for a second, pause for 30, then play properly

Not sure if this is a Spotify issue or Google assistant issue. PlanPremium DeviceS10Operating SystemAndroid My Question or IssueWhen I use Google assistant to play Spotify, the song will play for a second, pause for 30 seconds, then play properly.

  • Newbie
  • Not sure if this is a Spotify issue or Google assistant issue.  Plan Premium   Device S10 Operating System Android    My Question or Issue When I use Google assistant to...
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

Spotify Car view Playlist restarts on screen timeout

PlanpremiumCountryUsaDeviceSamsung Galaxy s7Operating SystemAndroid Oreo My Question or IssueThe new cast view app started out fine. But when I play one of the Playlists it will start it and then randomly jump back to the first Playlist and first son...

  • Newbie
  • Planpremium Country Usa Device Samsung Galaxy s7 Operating System Android Oreo   My Question or Issue The new cast view app started out fine. But when I play one of the Playlists i...
  • 291 Views
  • 0 replies
  • 0 likes
  • 291 Views
  • 0 replies
  • 0 likes

Favourite playlist incomplete & can't save to SD card

PlanpremiumCountryUKDeviceHuawei p9 lite My Question or IssueThe new layout is quite inconvenient without the songs library but according to other posts it's simply been renamed to "favourites" playlist this would be fine except my favourites playlis...

  • Newbie
  • Plan premium Country UK Device Huawei p9 lite   My Question or Issue The new layout is quite inconvenient without the songs library but according to other posts it's simply been rename...
  • Mjlark
  • Casual Listener
  • 469 Views
  • 1 replies
  • 0 likes
  • favourites playlist
    SD-card
    Update
  • 469 Views
  • 1 replies
  • 0 likes

Artwork over the car bluetooth infotainment system.

PlanPremiumCountryPoland DeviceXiaomi Redmi Note 5 Operating SystemAndroid 8.1.0Spotify 8.4.98.892My Question or IssueHello, I have an issue with my spotify over the bluetooth infotainment system. Car does playback from the spotify correctly, it disp...

  • Newbie
  • Plan Premium Country Poland  Device Xiaomi Redmi Note 5  Operating System Android 8.1.0 Spotify 8.4.98.892 My Question or Issue Hello,    I have an issue with my spoti...
  • 416 Views
  • 0 replies
  • 2 likes
  • 416 Views
  • 0 replies
  • 2 likes

These constant updates is a constant degradation

My Question or IssueWhy do spotify keep pushing updates that almost always are for the worst. The positioning of functions in the player in example. The "add to playlist" button is now up in the top right, making it hard to reach. Just to get to thes...

  • Casual Listener
  • My Question or Issue Why do spotify keep pushing updates that almost always are for the worst. The positioning of functions in the player in example. The "add to playlist" button is now up in the to...
  • 548 Views
  • 0 replies
  • 3 likes
  • 548 Views
  • 0 replies
  • 3 likes

Solved!! Behind the lyrics not working

PlanPremiumCountryEcuadorDeviceHuawei p smart 2019Operating SystemAndroid Pie My Question or IssueBehind the lyrics not working sometimes when you forward a song in beta version 8.5.0.735

  • Casual Listener
  • Plan Premium Country Ecuador Device Huawei p smart 2019 Operating System Android Pie   My Question or Issue Behind the lyrics not working sometimes when you forward a song in beta vers...
  • Nico
  • Community Legend
  • 2884 Views
  • 3 replies
  • 0 likes
  • 2884 Views
  • 3 replies
  • 0 likes

No Artist listed

PlanPremiumCountryFrance DeviceSamsung A5 2017Operating SystemAndroid 8.0.0 Hi, I've got my albums listed by artist's alphabetical order but nothing appears in the artist section (5 artists that I hid but that's all). I used to be able to browse my m...

  • Regular
  • Plan Premium Country France   Device Samsung A5 2017 Operating System Android 8.0.0   Hi,   I've got my albums listed by artist's alphabetical order but nothing appears ...
  • AlexKoss
  • Regular
  • 1186 Views
  • 10 replies
  • 2 likes
  • 1186 Views
  • 10 replies
  • 2 likes

Spotify keeps crashing

PlanPremiumCountry DeviceLG K20Operating SystemAndroid My Question or IssueWhenever I try to use Google maps and lately my messaging app, Spotify crashes. It still shows as open in my apps but the widget disappears and the music stops playing. Often ...

  • Newbie
  •   Plan Premium Country   Device LG K20 Operating System Android    My Question or Issue Whenever I try to use Google maps and lately my messaging app, Spotify crashes. ...
  • Nico
  • Community Legend
  • 931 Views
  • 1 replies
  • 0 likes
  • 931 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo aceptar la invitación al plan familiar

PlanPremiumCountryMexicoDeviceSamsung galaxy j7 primeOperating System(Android My Question or IssueMi hermano me envio la invitacion para formar parte del plan familiar premium, y cuando intento confirmar el registro al plan, me dice que no se puede, ...

  • Casual Listener
  • Plan Premium Country Mexico Device Samsung galaxy j7 prime Operating System (Android   My Question or Issue Mi hermano me envio la invitacion para formar parte del plan familiar premiu...
  • Guido
  • Spotify Legend
  • 658 Views
  • 3 replies
  • 0 likes
  • 658 Views
  • 3 replies
  • 0 likes

I can not to be part for the premium family plan to my brother.

PlanPremiumCountryMexicoDeviceSamsung galaxy j7 primeOperating SystemAndroid My Question or IssueMy brother sent me the invitation to be part for the premium family plan, and when i try to confirm the registration to the plan, he tells me that he can...

  • Casual Listener
  • Plan Premium Country Mexico Device Samsung galaxy j7 prime Operating System Android   My Question or Issue My brother sent me the invitation to be part for the premium family plan, and...
  • Nico
  • Community Legend
  • 302 Views
  • 3 replies
  • 0 likes
  • 302 Views
  • 3 replies
  • 0 likes