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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117888 Views

27 replies

4 likes

  • 117888 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237232 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237232 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

597983 Views

79 replies

3 likes

  • 597983 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490564 Views

581 replies

42 likes

Account
Free
  • 490564 Views
  • 581 replies
  • 42 likes

Songs playing twice on artist page

PlanPremiumCountryBrazilDeviceAsus ZenFone 4Operating SystemAndroid 8.0 My Question or IssueWhen I play shuffle on an artist's plage, the automated playlist creates a playlist with duplicated songs immediately one after the other. You can see this in...

Newbie

  Plan Premium Country Brazil Device Asus ZenFone 4 Operating System Android 8.0   My Question or Issue When I play shuffle on an artist's plage, the automated playlist creates a...

552 Views

0 replies

0 likes

Android
artist's page
bug
shuffle
  • 552 Views
  • 0 replies
  • 0 likes

Superuser Contribution How do I find my playlist on Android mobile

PlanFree/PremiumNote 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Note 9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Katerina

Spotify Legend

2468 Views

2 replies

0 likes

  • 2468 Views
  • 2 replies
  • 0 likes

[Android] Lock Screen not showing up

PlanPremiumCountryNLDeviceOnePlus 3Operating SystemAndroid 9 My Question or IssueSpotify on my mobile has never showned the playing music on my lock screen, I tried every possible settings, no luck! I want to be able to check, pause, stop songs via d...

Casual Listener

Plan Premium Country NL Device OnePlus 3 Operating System Android 9   My Question or Issue Spotify on my mobile has never showned the playing music on my lock screen, I tried every pos...

724 Views

0 replies

1 likes

  • 724 Views
  • 0 replies
  • 1 likes

Bug app on Android

Spotify PremiumCountry France Device Redmi Note 7Operating System Android Hi,For two days now, I am encountering a bug with the app on my phone. I tried to download a lot of podcasts yesterday, before travelling, and now I can't open the app on my ph...

Visitor

Spotify Premium Country France   Device Redmi Note 7 Operating System Android   Hi, For two days now, I am encountering a bug with the app on my phone. I tried to download a lot...

julianzap

Regular

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Superuser Contribution Instagram Stories

Buenas, tengo un problema. No puedo compartir canciones de Spotify a Instagram Stories. Tengo ambas aplicaciones actualizadas e intentado borrando caché y desinstalando las aplicaciones, aún así no tengo solución.Mi modelo de celular es un Moto g6 pl...

Casual Listener

Buenas, tengo un problema. No puedo compartir canciones de Spotify a Instagram Stories. Tengo ambas aplicaciones actualizadas e intentado borrando caché y desinstalando las aplicaciones, aún así no t...

julianzap

Regular

1322 Views

3 replies

0 likes

  • 1322 Views
  • 3 replies
  • 0 likes

Storage location option has gone

PlanPremiumCountry PolandDeviceSamsung Galaxy S8+Operating System, Android 8.0 My Question or Issue I just noticed that spotify setting no longer allows me to select a data storage location and I can only guess this is to do with a fix for music undo...

Community Legend

Plan Premium Country  Poland Device Samsung Galaxy S8+ Operating System, Android 8.0   My Question or Issue  I just noticed that spotify setting no longer allows me to se...

loggyboy

Regular

1097 Views

3 replies

1 likes

  • 1097 Views
  • 3 replies
  • 1 likes

Android Auto and widget problem

My Question or IssueSpotify, did you know that the Android Auto use the widget to work? Know it, because now he says that spotify doesn't work and so i have to use the phone while i'm driving, not the best option

Visitor

My Question or Issue Spotify, did you know that the Android Auto use the widget to work? Know it, because now he says that spotify doesn't work and so i have to use the phone while i'm driving, not ...

795 Views

0 replies

0 likes

Android Auto.
Widget
  • 795 Views
  • 0 replies
  • 0 likes

Spotify starts playing after saying OK Google

PlanPremiumCountryNorwayDeviceHuawei P20 Pro Operating SystemAndroid 9 My Question or IssueWhen I am in the car and listening to music, I often want to use Google Assistant. So I pause Spotify and say OK Google. Now the music starts playing again jus...

Visitor

Plan Premium Country Norway Device Huawei P20 Pro  Operating System Android 9   My Question or Issue When I am in the car and listening to music, I often want to use Google Assist...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

Changing library on PC keeps changing library playing on phone

Recently (about past 2weeks) when ever i change the playing library on my phone it changes the playing library on my PC and vice verser. Its only started around 2 weeks ago and is annoying. NOt sure if its a setting but how do i stop it

Visitor

Recently (about past 2weeks) when ever i change the playing library on my phone it changes the playing library on my PC and vice verser.   Its only started around 2 weeks ago and is ...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Playlist issue

PlanPremiumCountrySwedenDeviceSamsung S9 + (SM-G965F) Operating SystemAndroid 94.9.59 - 16381285 My Question or IssueWhen adding songs to playlist, playlists comes up in random order, newest playlist are not first, order is not the same as normal in ...

Casual Listener

  Plan Premium Country Sweden Device Samsung S9 + (SM-G965F)   Operating System Android 9 4.9.59 - 16381285   My Question or Issue When adding songs to playlist,  pla...

hnsn

Casual Listener

923 Views

3 replies

1 likes

  • 923 Views
  • 3 replies
  • 1 likes

Me bloquea música local en Android

Cargue archivos locales desde la Spotify en PC y los descargué en Android pero estoy teniendo un problema con una cancion en especifico. Me bloquea la canción "Afilando los Cuchillos", como esta no está en Spotify la agregue desde los archivos locale...

Visitor

Cargue archivos locales desde la Spotify en PC y los descargué en Android pero estoy teniendo un problema con una cancion en especifico.     Me bloquea la canción "Afilando los Cuchi...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Superuser Contribution Como passar as músicas para o microSD?

Desde as últimas atualizações não aparece mais a aba "armazenamento". Usuário Premium

Casual Listener

Desde as últimas atualizações não aparece mais a aba "armazenamento". Usuário Premium

user-removed

Not applicable

1290 Views

4 replies

0 likes

  • 1290 Views
  • 4 replies
  • 0 likes

app opens when song ends

PlanFreeCountryUSDevice Operating SystemAndroid My Question or Issuewhen a song or ad ends, the spotify app opens on my screen. never happened before & extremely annoying.

Newbie

Plan Free Country US Device   Operating System Android   My Question or Issue when a song or ad ends, the spotify app opens on my screen. never happened before & extremely ann...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Instagram Stories

I uninstalled both Instagram and Spotify and the option still isn't there. I click more and the only Instagram share opinion is to direct message the song to someone. But i couldnt find instagram stories optionPhone is a Xiaomi Pocophone f1 Instagram...

Newbie

I uninstalled both Instagram and Spotify and the option still isn't there. I click more and the only Instagram share opinion is to direct message the song to someone. But i couldnt find instagram sto...

aanilceylan

Visitor

620 Views

1 replies

1 likes

sharing
  • 620 Views
  • 1 replies
  • 1 likes

My playlists shuffle for each artists. I can't change

PlanPremiumCountryTurkeyDeviceHuawei P10 PlusOperating SystemAndroid Pie My Question or IssueHi. I have a problem about my playlists. Songs don't play in my queue. Actually artist to artist queue is going alphabetically normal but if my playlist have...

Visitor

Plan Premium Country Turkey Device Huawei P10 Plus Operating System Android Pie   My Question or Issue Hi. I have a problem about my playlists. Songs don't play in my queue. Actually a...

438 Views

0 replies

0 likes

playlist issue
Playlist issues
  • 438 Views
  • 0 replies
  • 0 likes

Wont open, at all

None of the below information is required. The app just wont open. When intry I get big logo, little logo, back to home screen. Then error message. Prior to this I had issues with google smart lock. I have lost count the amount of times I have uninst...

Casual Listener

None of the below information is required. The app just wont open. When intry I get big logo, little logo, back to home screen. Then error message. Prior to this I had issues with google smart lock. ...

Jose_M

Spotify Star

877 Views

3 replies

0 likes

Argggghhhhh
  • 877 Views
  • 3 replies
  • 0 likes

Recently begun shuffling the same songs over and over again

PlanPremiumCountryUnited KingdomDeviceSamsung A80Operating SystemLatest Android My Question or IssueRecently whenever listening on shuffle the same songs just play over and over again.. its quite odd.. More so as there is over 200 songs in some playl...

Gig Goer

Plan Premium Country United Kingdom Device Samsung A80 Operating System Latest Android   My Question or Issue Recently whenever listening on shuffle the same songs just play over and o...

452 Views

0 replies

1 likes

  • 452 Views
  • 0 replies
  • 1 likes

Not finding downloaded playlists in new version

PlanPremiumCountry Device(Samsung Galaxy S8)Operating System(Android Oreo) My Question or IssueIn the new version 8.5.18.932 I cannot find my downloaded playlists, but searching for the name of it. Is there any shortcuts I can use?

Newbie

Plan Premium Country   Device (Samsung Galaxy S8) Operating System (Android Oreo)   My Question or Issue In the new version 8.5.18.932 I cannot find my downloaded playlists, ...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Superuser Contribution No sound during playback

Well after a year of waiting for spotify to get it right and get it fixed i cam up with my own solution. Have had issues with sporify playing but after a few days it would play but have no volume. Spotifys answer was to uninstall and reinstall and th...

Music Fan

Well after a year of waiting for spotify to get it right and get it fixed i cam up with my own solution. Have had issues with sporify playing but after a few days it would play but have no volume. Sp...

zrock2010

Music Fan

844 Views

3 replies

0 likes

  • 844 Views
  • 3 replies
  • 0 likes

I figured out that Google Assistant is not able to play music from Spotify if the app is in offline-

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes