Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Amayy
  • Spotify Star
  • 5926 Views
  • 21 replies
  • 15 likes
  • 5926 Views
  • 21 replies
  • 15 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 861699 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 861699 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 22608 Views
  • 3 replies
  • 0 likes
  • 22608 Views
  • 3 replies
  • 0 likes

Samsung Active Watch Support installation

PlanPremiumCountryMexicoDeviceSamsung Active WatchOperating SystemAndroid - SamsungWearable My Question or IssueI just bought the new SamsugnActive Watch which as far as I understand it was compatible with spotify, however Its not yet compatible to d...

  • Visitor
  • Plan Premium Country Mexico Device Samsung Active Watch Operating System Android - SamsungWearable   My Question or Issue I just bought the new SamsugnActive Watch which as far as I un...
  • Nico
  • Community Legend
  • 776 Views
  • 1 replies
  • 1 likes
  • active
    Active Watch
    Samsung
  • 776 Views
  • 1 replies
  • 1 likes

Impossible to listen to audio books when using Android Auto

PlanPremiumCountryGermany DeviceSamsung Galaxy S9+ & Skoda Fabia (Built end of 2018)Operating SystemAndroid Pie My Question or IssueWell, it's not technically impossible to play audio books via Android Auto, but listening to them really sucks. In an ...

  • Music Fan
  • Plan Premium Country Germany   Device Samsung Galaxy S9+ & Skoda Fabia (Built end of 2018) Operating System Android Pie   My Question or Issue Well, it's not technically...
  • 492 Views
  • 0 replies
  • 0 likes
  • 492 Views
  • 0 replies
  • 0 likes

Notifications between songs

PremiumBrazil DeviceMoto ZOperating SystemAndroid Oreo My Question or Issue Hi, So, I'm having a problem with my android app. Every time a song changes I get a new notification/ring. It doesn't look like a big deal, but it really annoys me. Especiall...

  • Regular
  • Premium Brazil   Device Moto Z Operating System Android Oreo   My Question or Issue   Hi,   So, I'm having a problem with my android app. Every time a song change...
  • Bittencourt
  • Spotify Star
  • 961 Views
  • 4 replies
  • 0 likes
  • Ring
    Transitions
  • 961 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't see green arrow

I been struggling for months with this issue n I asked for help to help centrer on twitter n I didnt got a solution! I cant see the green arrow anymore. When I go to an artits album I cant see if I already downloaded that song. Idk if this happened o...

  • Regular
  • I been struggling for months with this issue n I asked for help to help centrer on twitter n I didnt got a solution! I cant see the green arrow anymore. When I go to an artits album I cant see if I a...
  • Peter
  • Spotify Legend
  • 1368 Views
  • 5 replies
  • 0 likes
  • 1368 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlists made on desktop version not updating to mobile app

PlanPremiumCountry USADeviceSamsung S7Operating SystemAndroid 8.0.0 My Question or IssuePlaylists made on desktop version not updating to mobile app. Reinstalling and loginning back in fixed it once, but not second time. Tried changing my password an...

  • Casual Listener
  • Plan Premium Country  USA Device Samsung S7 Operating System Android 8.0.0   My Question or Issue Playlists made on desktop version not updating to mobile app.  Reinstalling ...
  • Peter
  • Spotify Legend
  • 1024 Views
  • 3 replies
  • 0 likes
  • 1024 Views
  • 3 replies
  • 0 likes

Sound cuts off after 1sec when playing any song

PlanPremium DeviceXiaomi Mi Mix (lithium) Operating SystemAndroid 8.1 My Question or IssueI am using Spotify on my PC (Windows 10) and my phone (details as shown above). For about a month, I've been experiencing issues with sound on my phone. Every t...

  • Newbie
  • Plan Premium   Device Xiaomi Mi Mix (lithium)    Operating System Android 8.1   My Question or Issue I am using Spotify on my PC (Windows 10) and my phone (details as sh...
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

Superuser Contribution Trotz neustem Update keine Designänderung

PlanPremiumCountryGermanyDeviceOnePlus 6tOperating SystemAndroid 9 My Question or IssueHallo,wie im angehängten Screenshot zu sehen, wurden in Spotify ja Designänderungen im Bereich des aktuell abgespielten Tracks vorgenommen. Diese Änderungen sind a...

  • Casual Listener
  • Plan Premium Country Germany Device OnePlus 6t Operating System Android 9   My Question or Issue Hallo, wie im angehängten Screenshot zu sehen, wurden in Spotify ja Designänderungen i...
  • Peter
  • Spotify Legend
  • 488 Views
  • 5 replies
  • 0 likes
  • 488 Views
  • 5 replies
  • 0 likes

App keeps crashing on Galaxy S8

PlanPremiumCountryUKDevice Samsung Galaxy S8Operating SystemOne UI My Question or IssueSpotify keeps crashing and the lock screen function no longer works. I have logged out. Restated my phone and finally done a reinstall. All to no avail. Please fix...

  • Newbie
  • Plan Premium Country UK Device  Samsung Galaxy S8 Operating System One UI   My Question or Issue Spotify keeps crashing and the lock screen function no longer works.  I have ...
  • 444ron
  • Newbie
  • 769 Views
  • 1 replies
  • 3 likes
  • app crashing
    lock screen functionality stopped.
  • 769 Views
  • 1 replies
  • 3 likes

Volume controls not working properly

PlanPremiumDeviceLG G7 Operating SystemAndroid 8.0 My Question or IssueWhen trying to adjust the volume setting while playing some music in the spotify app, the call volume is changing instead of the music volume. And the steps are not smooth from lo...

  • Regular
  • Plan Premium Device LG G7  Operating System Android 8.0   My Question or Issue When trying to adjust the volume setting while playing some music in the spotify app,  the call v...
  • xoholo
  • Composer
  • 4062 Views
  • 1 replies
  • 0 likes
  • volume
  • 4062 Views
  • 1 replies
  • 0 likes

Nothing showing in albums or artists

Any of the songs I download don't show up in albums or artists and I also don't have a section for songs. I can't even get this page to let me submit my question without going through 15 steps. PlanPremiumCountryUSADeviceMoto X4Operating SystemAndroi...

  • Visitor
  • Any of the songs I download don't show up in albums or artists and I also don't have a section for songs. I can't even get this page to let me submit my question without going through 15 steps. &nbs...
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes

wth new update

Latest app update is either poorly designed or downloaded wrong.I think the new version of the spotify app isn't working correctly. When I go to my library almost none of the artists in my library can be viewed and almost none of the albums are liste...

  • Newbie
  • Latest app update is either poorly designed or downloaded  wrong. I think the new version of the spotify app isn't working correctly. When I go to my library almost none of the artists in my li...
  • 286 Views
  • 0 replies
  • 3 likes
  • 286 Views
  • 0 replies
  • 3 likes

New design

PlanPremium (since 2015)CountryHungaryDeviceNokia 7 PlusOperating SystemAndroid 9.0 Pie My Question or Issue Hi Guys! I'm a Premium member since 2015 and the design is almost always the same for me. I created another account 3 days ago and it has a n...

  • Visitor
  • Plan Premium (since 2015) Country Hungary Device Nokia 7 Plus Operating System Android 9.0 Pie   My Question or Issue   Hi Guys!   I'm a Premium member since 2015 and the ...
  • user-removed
  • Not applicable
  • 1004 Views
  • 2 replies
  • 1 likes
  • 1004 Views
  • 2 replies
  • 1 likes

Auto-turn off.

PlanPremiumCountryUKDeviceHonor lite 9My Question or IssueHi guys.I have a simple problem that I hope you can't easily help me to solve.I run long distances and when I run I always listen to music with headphones and my phone on my arm. But after app...

  • Visitor
  •   Plan Premium Country UK Device Honor lite 9 My Question or Issue Hi guys. I have a simple problem that I hope you can't easily help me to solve. I run long distances and when I run I...
  • 318 Views
  • 0 replies
  • 0 likes
  • 318 Views
  • 0 replies
  • 0 likes

Battery Drain in Note 9

High Battery drain by spotify in my Note 9PlanPremiumCountryIndiaDevice(Samsung Galaxy Note 9)Operating System(Android Pie)

  • Visitor
  • High Battery drain by spotify in my Note 9 Plan Premium Country India Device (Samsung Galaxy Note 9) Operating System (Android Pie)  
  • 435 Views
  • 0 replies
  • 1 likes
  • battery drain
  • 435 Views
  • 0 replies
  • 1 likes

Solved!! No made for you tab in my Spotify app.

PlanPremiumCountryIndiaDeviceOneplus 2Operating SystemAndroid 6.0.1My Question or IssueThere is no made for you tab in the Spotify app for my android ver. 6.0.1. I have to manually search for my daily and weekly mixes. I didn't buy premium to get hal...

  • Casual Listener
  • Plan Premium Country India Device Oneplus 2 Operating System Android 6.0.1 My Question or Issue There is no made for you tab in the Spotify app for my android ver. 6.0.1.  I have to ma...
  • Loxer
  • Spotify Star
  • 7162 Views
  • 5 replies
  • 0 likes
  • Andorid
    made for you
    oneplus 2
    Playlists
  • 7162 Views
  • 5 replies
  • 0 likes

Made for You still not working after 6 days on both phone and laptop

PlanPremiumCountryU.S. DeviceAsus Laptop, Sumsung Galaxy 5Operating SystemAndroid, Windows 10 My Question or Issue The Made for You tab is empty and says "Keep listening to the music you love. Once we know what you listen to...” All other functions s...

  • Newbie
  • Plan Premium Country U.S.   Device Asus Laptop, Sumsung Galaxy 5 Operating System Android, Windows 10   My Question or Issue  The Made for You tab is empty and says "Keep li...
  • 179 Views
  • 0 replies
  • 0 likes
  • 179 Views
  • 0 replies
  • 0 likes

+ liked song issue and saved album

There seems a bug or something that seems very annoying if expected behaviour. I did like the heart icon when in free version for liking songs and albums. Now I've upgraded to premium these are missing. But my issue... If select a song in an album an...

  • Newbie
  • There seems a bug or something that seems very annoying if expected behaviour. I did like the heart icon when in free version for liking songs and albums. Now I've upgraded to premium these are missi...
  • 403 Views
  • 0 replies
  • 0 likes
  • 403 Views
  • 0 replies
  • 0 likes

How can I comeback to the lastest version of the apps, before your update.

How can I comeback to the oldest version? I really like to listen my music by artists but, I don't want to be connected on my data when I am in my car. There is no more Artists list from A to Z... Really disappointed. Your new update won't allow this...

  • Casual Listener
  • How can I comeback to the oldest version? I really like to listen my music by artists but, I don't want to be connected on my data when I am in my car. There is no more Artists list from A to Z... Re...
  • Loxer
  • Spotify Star
  • 237 Views
  • 2 replies
  • 5 likes
  • 237 Views
  • 2 replies
  • 5 likes

Artists tab now just followed artists

PlanFree/PremiumCountry My Question or IssueSince the update, the artists tab is now longer a list of artists for whom I have albums saved. Just a list of followed artists. Who asked for this? I never thought I'd leave Spotify but this is atrocious. ...

  • Regular
  • Plan Free/Premium Country     My Question or Issue Since the update, the artists tab is now longer a list of artists for whom I have albums saved. Just a list of followed artists. Who...
  • Loxer
  • Spotify Star
  • 148 Views
  • 1 replies
  • 1 likes
  • 148 Views
  • 1 replies
  • 1 likes

My spotify library layout suddenly changed

(Samsung galaxy s8)My spotify library layout suddenly changed so now it doesnt show me my recent listens as it used to.It used to have tabs for the playlists, albums, podcast, etc. at the top and a list of stuff i had just listened to underneath it.N...

  • Visitor
  • (Samsung galaxy s8) My spotify library layout suddenly changed so now it doesnt show me my recent listens as it used to. It used to have tabs for the playlists, albums, podcast, etc. at the top and...
  • Loxer
  • Spotify Star
  • 3318 Views
  • 1 replies
  • 2 likes
  • 3318 Views
  • 1 replies
  • 2 likes