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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Transfer music to new phone from damaged old phone

Old s7 screen smashed, cannot log out of spotify account. How do I bring it over to new s10? I can't see my music once logged into spotify on new phone........

Visitor

Old s7 screen smashed, cannot log out of spotify account. How do I bring it over to new s10? I can't see my music once logged into spotify on new phone........

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Superuser Contribution Song pauses

PlanPremiumCountryUnited StatesDeviceOnePlus 5tOperating SystemOxygen OS My Question or IssueIs it just me or does anyone else have a song that always pauses at a certain time? Whenever I play Black Skinhead by Kanye west it always pauses at 1:04. I ...

Newbie

  Plan Premium Country United States Device OnePlus 5t Operating System Oxygen OS   My Question or Issue Is it just me or does anyone else have a song that always pauses at a cer...

Petya

Community Legend

706 Views

2 replies

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Add To Homescreen

App keeps crashing when I try to add "This Is Bastille" playlist to homescreen. PlanPremiumCountryPortugal Device(OnePlus One)Operating System(Android)

Roadie

App keeps crashing when I try to add "This Is Bastille" playlist to homescreen.        Plan Premium Country Portugal  Device (OnePlus One) Operating System (Androi...

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Spotify android cannot connect to Pioneer ZS8250BT spotify app

I also have the same problem with pioneer ZS8250BT, my phone can connect with it and stream audio in bluetooth audio mode, but when in spotify app, it show "no device connected". How to work around this problem?

Newbie

I also have the same problem with pioneer ZS8250BT, my phone can connect with it and stream audio in bluetooth audio mode, but when in spotify app, it show "no device connected". How to work around t...

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Superuser Contribution Nothing works properly

Come on spotify get it together you seem to be the only company that cannot get a 1/2 decent reliable app. Sound never starts with playing song. Have to exit spotify and start another music app to get sound out of spotify. Playlists are consistently ...

Music Fan

Come on spotify get it together you seem to be the only company that cannot get a 1/2 decent reliable app. Sound never starts with playing song. Have to exit spotify and start another music app to ge...

zrock2010

Music Fan

1199 Views

8 replies

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not able to share on instagram story

PlanStudent PremiumCountryIndiaDeviceMoto G4+Operating SystemAndroid 8.1.0 (dotOS v2.5) My Question or Issuespotify app is not showing me a option to share it on instagram storieseven in more it is just showing instagram direct but no option to share...

Newbie

  Plan Student Premium Country India Device Moto G4+ Operating System Android 8.1.0 (dotOS v2.5)   My Question or Issue spotify app is not showing me a option to share it on inst...

336 Views

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Waze

Hallo, Kann mir jemand erklären was das soll? Gruß Stefenzo

Newbie

Hallo, Kann mir jemand erklären was das soll? Gruß Stefenzo

338 Views

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"You've discovered a premium feature" error

Plan Premium Country UK Device Samsung s10e Operating System Android 9 (Pie) My Question or Issue Whenever I try to download an album in the app, I get a white notification bar at the bottom of the app screen with the message, "You've discovered a Pr...

Newbie

Plan Premium Country UK Device Samsung s10e Operating System Android 9 (Pie) My Question or Issue Whenever I try to download an album in the app, I get a white notification bar at t...

slavan

Music Fan

4234 Views

1 replies

1 likes

Android
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Where are my songs?

I don't see an option to see my songs anymore. I dont organize by playlists or likes s where's my regular list of saved songs? I have premium.

Newbie

I don't see an option to see my songs anymore. I dont organize by playlists or likes s where's my regular list of saved songs? I have premium.

ForwardUntoDawn

Newbie

511 Views

1 replies

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How to check the currently playlist I am playing and see all the songs that are in the now playing p

PlanFreeCountryIndiaDeviceRedmi Note 7 ProOperating SystemAndroid Pie My Question or IssueI am unable to see the current now playing playlist in the app. I can just see the now playing song and have to swipe left or right for next or previous song. I...

Newbie

Plan Free Country India Device Redmi Note 7 Pro Operating System Android Pie   My Question or Issue I am unable to see the current now playing playlist in the app. I can just see the n...

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Song not playable on album

I'm trying to listen to the song 'My Rollercoaster' on the album 'Remember That I Love You' by Kimya Dawson. Often the song isn't even present on the album, but when I do find it, it's grayed out and won't play or open. The only available variation i...

Newbie

I'm trying to listen to the song 'My Rollercoaster' on the album 'Remember That I Love You' by Kimya Dawson. Often the song isn't even present on the album, but when I do find it, it's grayed out and...

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Music suddenly stops playing if the app isnt opened

I open the app and then put whatever music I'm in the mood for, then let the song play in the background but after a song or two it stops playing, sometimes halfway through a song. This doesnt happen on my husbands phone. He has a galaxy A6 and I hav...

Newbie

I open the app and then put whatever music I'm in the mood for, then let the song play in the background but after a song or two it stops playing, sometimes halfway through a song. This doesnt happen...

463 Views

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1 likes

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Bluetooth Stop command not working

PlanPremiumCountrySwitzerlandDeviceGalaxy s8+ My Issue:I use a bluetooth audio system in my motorcylce helmet (Cardo FreeCom 1)and until yesterday i was able to stop music from playing by holding the play button on my device for a few seconds (an aud...

Casual Listener

Plan Premium Country Switzerland Device Galaxy s8+   My Issue: I use a bluetooth audio system in my motorcylce helmet (Cardo FreeCom 1) and until yesterday i was able to stop music from...

Sebb92

Casual Listener

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2 replies

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Shuffle gets turned off every time I start the app/choose a song

PlanPremiumCountryBelgiumDeviceHuawei P30Operating SystemAndroid OreoMy Question or IssueFor the past week, the app on phone turns off the shuffle when I choose a new song.

Newbie

Plan Premium Country Belgium Device Huawei P30 Operating System Android Oreo My Question or Issue For the past week, the app on phone turns off the shuffle when I choose a new song.&nbs...

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Superuser Contribution The song that currently play stops when I add songs to my queue list and after I turn my screen off.

PlanFree/PremiumCountry Device( Samsung Galaxy 9 plus)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device ( Samsung Galaxy 9 plus) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Peter

Spotify Legend

446 Views

3 replies

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Offline Mode Randomly Returns to Online Mode.

Hi fellas. I sorta at times share an account with a friend. While she's listening on my account, I turn on Offline Mode so I can still listen through Spotify and not interrupt our sessions. But as of recently, everytime I turn on Offline mode because...

Casual Listener

Hi fellas. I sorta at times share an account with a friend. While she's listening on my account, I turn on Offline Mode so I can still listen through Spotify and not interrupt our sessions. But as of...

Vitellio

Casual Listener

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Help
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Superuser Contribution Downloading all songs on Android

PlanPremium CountryGermany Device(Samsung Galaxy My Question or IssueThanks for the update to the app, it looks nice. However, where did the "My songs" category go? I occasionally have to download multiple albums at once, so finding every single one ...

Casual Listener

Plan Premium   Country Germany   Device (Samsung Galaxy 😎   My Question or Issue Thanks for the update to the app, it looks nice. However, where did the "My songs" category ...

schmerg

Newbie

7072 Views

3 replies

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High battery consumption on my S8.

PlanFamilyplan/PremiumCountryNetherlandsDeviceSamsung Galaxy S8 (SM-950F)Operating SystemAndroid Pie (build PPR1.180610.011.G950FXXS4DSE1)Spotify Version8.5.6.673 My Question or Issue So i recently noticed that spotify drains my battery quite alot.Pr...

Newbie

Plan Familyplan/Premium Country Netherlands Device Samsung Galaxy S8 (SM-950F) Operating System Android Pie (build PPR1.180610.011.G950FXXS4DSE1) Spotify Version 8.5.6.673   My Q...

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New changes to the app playlist... again

So they decided to roll out another "improvement" of the playlist. Adding an album to the playlist now NOT ONLY requires you to type in the artist name and album title, but arranges it so the newly added album goes into your playlist in ALPHABETICAL ...

Casual Listener

So they decided to roll out another "improvement" of the playlist. Adding an album to the playlist now NOT ONLY requires you to type in the artist name and album title, but arranges it so the newly a...

269 Views

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All songs?

Where did my "all songs" and "recently played" disappear to with this latest update??

Newbie

Where did my "all songs" and "recently played" disappear to with this latest update??

Jᴀᴄᴋ

Roadie

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