Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
209257 Views
137 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
558318 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
461683 Views
575 replies
39 likes
PlanPremiumCountryUnited States of AmericaDevicePixel 3aOperating SystemAndroid whatever comes with 3a My Question or IssueSometimes I scroll down. When I do, sometimes there are albums I want to check out. But sometimes, those albums are 100% unplay...
Plan Premium Country United States of America Device Pixel 3a Operating System Android whatever comes with 3a My Question or Issue Sometimes I scroll down. When I do, sometimes there...
Composer
1052 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceGalaxy s10eOperating System My Question or IssueIs spotify planning on coming out with the feature to let me scrub/scroll through certain parts of a song on the lock screen? Like Apple Music does on iphones? I feel this feat...
Plan Premium Country US Device Galaxy s10e Operating System My Question or Issue Is spotify planning on coming out with the feature to let me scrub/scroll through certain part...
Composer
2887 Views
1 replies
0 likes
PlanPremiumCountryGermany DevicePixel 2 XL + LG SK8 Operating SystemAndroid My Question or IssueHi, I'm streaming Spotify from my phone to my LG SK8 soundbar via built-in chromecast. My issue is when I'm using the volume buttons of my phone, the volu...
Plan Premium Country Germany Device Pixel 2 XL + LG SK8 Operating System Android My Question or Issue Hi, I'm streaming Spotify from my phone to my LG SK8 soundbar ...
493 Views
0 replies
0 likes
PlanPremiumCountryGermanyDevice(Xiaomi MiA1)Operating System(Android P) My Question or IssueThe search for songs/artists inside a playlist is now in the three-point-menu only. Some versions ago, search was usable by pulling down the playlist. This op...
Plan Premium Country Germany Device (Xiaomi MiA1) Operating System (Android P) My Question or Issue The search for songs/artists inside a playlist is now in the three-point-menu only...
Composer
596 Views
1 replies
0 likes
PlanFreeCountryUnited StatesDeviceSamsung Galaxy 8+Operating SystemAndroid 8.0.0 My Question or IssueWhen playing music off a playlist, the android app sometimes starts playing music that is not on the playlist, but falls under "recommended" based on...
Plan Free Country United States Device Samsung Galaxy 8+ Operating System Android 8.0.0 My Question or Issue When playing music off a playlist, the android app sometimes star...
Composer
415 Views
1 replies
0 likes
PlanPremiumCountryGermany DeviceHuawei Honor 6x Operating SystemAndroid 7.0 My Question or IssueFor about a month my list of artists I follow only contains "suggested artists", which Incidentally are all people i did follow and download their music. ...
Plan Premium Country Germany Device Huawei Honor 6x Operating System Android 7.0 My Question or Issue For about a month my list of artists I follow only contains "suggest...
Regular
567 Views
1 replies
1 likes
I cannot get shuffle to stop. I am a premium member. I have gone onto the song page and deselected the shuffle icon. I have clicked the first song in the album to start playing.Incidentally when I do choose to use shuffle on a large playlist it only ...
I cannot get shuffle to stop. I am a premium member. I have gone onto the song page and deselected the shuffle icon. I have clicked the first song in the album to start playing. Incidentally when ...
Spotify Legend
3088 Views
8 replies
5 likes
PlanPremiumCountryAustraliaDeviceGalaxy s10Operating Android Oreo My Question or IssueHavnt used my account f oir a little while, to my horror when i did , I seem to no longer be slbe to veiw my music library in song title list. I have,a large amount...
Plan Premium Country Australia Device Galaxy s10 Operating Android Oreo My Question or Issue Havnt used my account f oir a little while, to my horror when i did ,...
Spotify Legend
1050 Views
3 replies
1 likes
PlanPremium for FamiliesCountry New ZealandDeviceMeizu M3 NoteOperating SystemAndroid 5.1 My Question or Issue Hi, since the most recent update, my SD card is no longer being registered by the Spotify app on my phone. So far, I've tried multiple clea...
Plan Premium for Families Country New Zealand Device Meizu M3 Note Operating System Android 5.1 My Question or Issue Hi, since the most recent update, my SD card is no lo...
Casual Listener
2710 Views
8 replies
1 likes
Plan: PremiumSpotify: V. 8.5.17.676 Country: Brazil Device: (Samsung S10) Operating System: (Android 9) My Question or IssueSpotify stops streaming music exactly after 9 second. it plays like 4 or 5 music sometimes less and then it stops after 9 seco...
Plan: Premium Spotify: V. 8.5.17.676 Country: Brazil Device: (Samsung S10) Operating System: (Android 9) My Question or Issue Spotify ...
Casual Listener
3218 Views
2 replies
11 likes
I can't control Spotify with google assistant when my device is locked. I have enabled 'request when locked' in bluetooth settings, voice match, lock screen personal results, relevant notifications etc, full clean re-install, reboot etc. I have been ...
I can't control Spotify with google assistant when my device is locked. I have enabled 'request when locked' in bluetooth settings, voice match, lock screen personal results, relevant notifications e...
1129 Views
0 replies
2 likes
PlanPremiumCountryAustraliaDeviceSamsung Galaxy 10+Operating SystemAndroid Oreo My Question or IssueWhen I click "Shuffle Play" on any artist the queue will always double play each song (see attached image) How do I stop this from happening??
Plan Premium Country Australia Device Samsung Galaxy 10+ Operating System Android Oreo My Question or Issue When I click "Shuffle Play" on any artist the queue will always doubl...
Newbie
1591 Views
3 replies
2 likes
PlanPremiumCountry BelgiumDeviceXiaomi PocoPhone F1Operating SystemAndroid 8.1 MIUI 10 My Question or Issue Hi, when i'm filtering in the playlist, the filter doesn't stick on playing, i mean i filter "2pac" on my RAP playlist, the first song that i ...
Plan Premium Country Belgium Device Xiaomi PocoPhone F1 Operating System Android 8.1 MIUI 10 My Question or Issue Hi, when i'm filtering in the playlist, the filt...
Visitor
1637 Views
3 replies
0 likes
I recently purchased an Anker Roav Bolt which is a device that interfaces between the google assistant app on your phone and your cars Bluetooth. It’s like a google home for your car. I have Spotify set as my default music source under google assista...
I recently purchased an Anker Roav Bolt which is a device that interfaces between the google assistant app on your phone and your cars Bluetooth. It’s like a google home for your car. I have...
Casual Listener
2268 Views
2 replies
2 likes
PlanPremiumCountryUSADeviceOneplus 6t, Spotify Version 8.5.8.567, Linux (Devuan, Debian variant) Spotify Version 1.1.5.153.gf61456dOperating SystemAndroid and linux My Question or IssueSongs not syncing across devices Hello all, I am having an issue ...
Plan Premium Country USA Device Oneplus 6t, Spotify Version 8.5.8.567, Linux (Devuan, Debian variant) Spotify Version 1.1.5.153.gf61456d Operating System Android and linux My Question...
Casual Listener
13604 Views
5 replies
0 likes
Roadie
682 Views
1 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy husband's truck has a Pioneer AVH stereo. I have a Samsung S8. It initially connected fine...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My husb...
390 Views
0 replies
0 likes
Premium user in Brazil on a Redmi Note 7, Android ofc.I have been having this problem with some particular songs across multiple devices, platforms, accounts and software versions. On said songs, always on the same times, the audio skips (like it wou...
Premium user in Brazil on a Redmi Note 7, Android ofc. I have been having this problem with some particular songs across multiple devices, platforms, accounts and software versions. On said songs, a...
493 Views
0 replies
0 likes
PlanFreeCountryBrazilDeviceSamsung Galaxy J7 MetalOperating System?My Question or IssueEvery time i connect my phone to my Ps4 (spotify) i just cant chose the music i want. Every time i need to reinstall the app, login then, at the first time i conne...
Plan Free Country Brazil Device Samsung Galaxy J7 Metal Operating System ? My Question or Issue Every time i connect my phone to my Ps4 (spotify) i just cant chose the music i want. Every ti...
378 Views
0 replies
0 likes
PlanPremiumCountryGermanyDevice(Xiaomi MiA1)Operating System(Android P) My Question or IssueDidn't use the Bluetooth Connection with Spotify lately but right now, after successful pairing with a BT Speaker, Spotify is switching audio to that speaker....
Plan Premium Country Germany Device (Xiaomi MiA1) Operating System (Android P) My Question or Issue Didn't use the Bluetooth Connection with Spotify lately but right now, after succe...
427 Views
0 replies
0 likes
