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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387683 Views

545 replies

34 likes

Account
Free
  • 387683 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

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  • 7 likes

Google Smart Lock is blocking my Spotify app in my smartphone

Since yesterday when I try to acess Spotify in my smartphone (Galaxy S8) the app opens in a constant loop and I can't use it. At the bottom of the screen appears a blue banner with an email logo (an envelop) and "Google Smart Lock" written in it. I h...

Visitor

Since yesterday when I try to acess Spotify in my smartphone (Galaxy S8) the app opens in a constant loop and I can't use it. At the bottom of the screen appears a blue banner with an email logo (an ...

2087 Views

0 replies

0 likes

Connect
Mobile
  • 2087 Views
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Gapless keeps turning off after a while

I noticed that Gapless keeps reverting back to off after I turn it on after a while. Is this a system glitch? I also have Crossfade on, could it be because of that? Were they not supposed to be used the same time? 0I have free subscription an a Vivo ...

Newbie

I noticed that Gapless keeps reverting back to off after I turn it on after a while. Is this a system glitch? I also have Crossfade on, could it be because of that? Were they not supposed to be used ...

lubos

Roadie

1363 Views

1 replies

0 likes

  • 1363 Views
  • 1 replies
  • 0 likes

Song radio wont load

PlanPremiumCountryUSADeviceSamsung Galaxy S7Operating SystemAndroid version 8.0 My Question or IssueWhen I press "Go to Song Radio" after selecting a song, its radio page does not appear. It just stays loading forever.

Regular

Plan Premium Country USA Device Samsung Galaxy S7 Operating System Android version 8.0   My Question or Issue When I press "Go to Song Radio" after selecting a song, its radio page doe...

461 Views

0 replies

6 likes

  • 461 Views
  • 0 replies
  • 6 likes

sd card

PlanFree/PremiumCountryCanadaDeviceSamsung Galaxy S9Operating SystemAndroid My Question or Issuehello i install a sd card on my samsung galaxy s9 and on my setting i am able to change the destination of storage from internal to my sd card but when i ...

Newbie

Plan Free/Premium Country Canada Device Samsung Galaxy S9 Operating System Android   My Question or Issue hello i install a sd card on my samsung galaxy s9 and on my setting i am able ...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

App crashes when phone connects to WiFi

PlanPremiumCountryCanadaDeviceSamsung Galaxy S4Operating SystemAndroid 5.0.1My Question or IssueSometime around July 7-13, my Spotify app started crashing whenever my phone connects to WiFi. I can play a downloaded album offline, but if I enter a WiF...

Regular

Plan Premium Country Canada Device Samsung Galaxy S4 Operating System Android 5.0.1 My Question or Issue Sometime around July 7-13, my Spotify app started crashing whenever my phone connects...

2082 Views

0 replies

4 likes

  • 2082 Views
  • 0 replies
  • 4 likes

How to save downloads to sd card

PlanFree/Premium : PremiumCountry: canada Device : LG K4 smart phone(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System : android 6.0.1(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI Have an sd card in my phone, i would ...

Roadie

Plan Free/Premium : Premium Country: canada   Device : LG K4 smart phone (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System : android 6.0.1 (iOS 10, Android Oreo, W...

389 Views

0 replies

0 likes

  • 389 Views
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URI de ma playlist

Bonjour. J'aimerai savoir L'URI de ma playlist à partir de l'URL. Si quelqu'un pourrait m'aider s'il-vous plaît.L' URL : https://open.spotify.com/user/m7odt4n99of1gg7cobonte94j/playlist/3knyouzowzCvomEkZGT0uC?si=3zW8UR98Qn-_onHJWChFUACordialement

Casual Listener

Bonjour. J'aimerai savoir L'URI de ma playlist à partir de l'URL. Si quelqu'un pourrait m'aider s'il-vous plaît. L' URL : https://open.spotify.com/user/m7odt4n99of1gg7cobonte94j/playlist/3knyouzowzC...

242 Views

0 replies

0 likes

  • 242 Views
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Playlists aren't working?

Hi. I love spotify a lot, but I am having a problem with the playlists I have made. I am a premium user, on my android, and I live in the U.S. Everytime I tried to listen to my personal playlists, a screen pops up saying, that something went wrong an...

Visitor

Hi. I love spotify a lot, but I am having a problem with the playlists I have made. I am a premium user, on my android, and I live in the U.S. Everytime I tried to listen to my personal playlists, a ...

457 Views

0 replies

0 likes

  • 457 Views
  • 0 replies
  • 0 likes

Android 9 on pixel 3xl, heart button but no dislike?

PlanPremiumCountryUSADeviceGoogle pixel 3 XLOperating SystemAndroid 9 My Question or IssueWhen playing a song or artist radio I am able to see the heart icon, but the dislike icon is nowhere to be found. I would really like to be able to fine tune th...

Visitor

  Plan Premium Country USA Device Google pixel 3 XL Operating System Android 9   My Question or Issue When playing a song or artist radio I am able to see the heart icon, but the...

279 Views

0 replies

0 likes

  • 279 Views
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Superuser Contribution Downloads won't play in poor\weak data areas

I have numerous songs and podcasts downloaded to my phone for offline use. Whenever I'm driving in poor data areas Spotify won't play my downloads and even has issues opening the app and showing my playlists/podcasts. If I'm already listening when pa...

Casual Listener

I have numerous songs and podcasts downloaded to my phone for offline use. Whenever I'm driving in poor data areas Spotify won't play my downloads and even has issues opening the app and showing my p...

Katerina

Spotify Legend

4823 Views

5 replies

1 likes

  • 4823 Views
  • 5 replies
  • 1 likes

Can't download from Google PM

PlanFreeCountryVietnamDeviceSamsung Galaxy 10Operating System My Question or IssueHey, guys. I use Spotify Web all the time, yesterday I tried to download app from GPM just to look at it, hmm, I see red and - not available in your country. What?I liv...

Casual Listener

Plan Free Country Vietnam Device Samsung Galaxy 10 Operating System   My Question or Issue Hey, guys. I use Spotify Web all the time, yesterday I tried to download app from GPM jus...

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
  • 0 likes

How can I check how mang songs are in my playlists

Since the latest update the number of songs in each playlist is no longer displayed on the playlist page. I'd really like to know how many songs are in each of my playlists and I was wondering if there was still a way to find this information on mobi...

Newbie

Since the latest update the number of songs in each playlist is no longer displayed on the playlist page. I'd really like to know how many songs are in each of my playlists and I was wondering if the...

491 Views

0 replies

1 likes

  • 491 Views
  • 0 replies
  • 1 likes

Search Function not working properly

My playlist consist of 600 songs, and sometimes I dont want to listen to the whole playlist but rather specific artists. Using the search function I used to be able to search for certain artists and their songs in the playlist and only listen to thei...

Casual Listener

My playlist consist of 600 songs, and sometimes I dont want to listen to the whole playlist but rather specific artists. Using the search function I used to be able to search for certain artists and ...

LanceSimms

Regular

1408 Views

5 replies

7 likes

  • 1408 Views
  • 5 replies
  • 7 likes

Shuffling song among filtered results in a playlist

Before, I could type in a artist in my Playlist and press shuffle to shuffle among the filtered results. That doesn't work anymore. Shuffling result in a shuffle of all the songs in the Playlist. Same thing with just playing the first song and lettin...

Music Fan

Before, I could type in a artist in my Playlist and press shuffle to shuffle among the filtered results. That doesn't work anymore. Shuffling result in a shuffle of all the songs in the Playlist. Sam...

LanceSimms

Regular

2307 Views

3 replies

11 likes

  • 2307 Views
  • 3 replies
  • 11 likes

Solved!! Android Auto not showing spotify

PlanPremiumCountryUnited Kingdom DeviceOnePlus 6tOperating System(Android Pie) My Question or IssueHello all, So got a new phone today to replace my Nokia 8 Sirocco, which was running Android pie, with a OnePlus 6t running Android Pie. I can't for th...

Casual Listener

  Plan Premium Country United Kingdom  Device OnePlus 6t Operating System (Android Pie)   My Question or Issue Hello all,   So got a new phone today to replace my Nok...

dt_w-2wg2zc4q

Casual Listener

5812 Views

1 replies

0 likes

Android 9
Android Auto.
OnePlus 6t
  • 5812 Views
  • 1 replies
  • 0 likes

Shuffle all songs gone?

Since the (or a) update, the possibilty to shuffle all songs seems gone?Is this coming back, or am i overlooking something? thnx! david Spotifiy PremiumNetherlandsSamsung Galaxy s7

Visitor

Since the (or a) update, the possibilty to shuffle all songs seems gone? Is this coming back, or am i overlooking something?   thnx!   david     Spotifiy Premium Netherla...

449 Views

0 replies

1 likes

  • 449 Views
  • 0 replies
  • 1 likes

In-Playlist search/find doesn't work when song has focus

PlanPremiumCountryIE / UK DeviceDesktopOperating SystemWindows 10 My Question or IssueWhen searching for a song within a playlist (Ctrl + F) you can normally search for a song within a playlist, which is a useful feature for large playlists. However,...

Regular

Plan Premium Country IE / UK   Device Desktop Operating System Windows 10   My Question or Issue When searching for a song within a playlist (Ctrl + F) you can normally search fo...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Hudl 2 - latest Spotify version won't open

About a month ago the Spotify app on my Hudl 2 Android tablet stopped working. I've tried updated to the latest version on the Google Play Store but that did not resolve the situation. What happens is when the app opens it gets stuck loading. The goo...

Regular

About a month ago the Spotify app on my Hudl 2 Android tablet stopped working. I've tried updated to the latest version on the Google Play Store but that did not resolve the situation. What happens i...

jimdriver2

Regular

1771 Views

3 replies

2 likes

  • 1771 Views
  • 3 replies
  • 2 likes

data plan

PlanPremiumCountrynetherlands/spainDevice(Samsung Galaxy Note 8Operating System(Android Oreo.) My Question or IssueYesterday, while on holiday, i updated the app using WiFi. however when leaving the WiFi spot the spotify app changed to the dataplan a...

Casual Listener

  Plan Premium Country netherlands/spain Device (Samsung Galaxy Note 8 Operating System (Android Oreo.)   My Question or Issue Yesterday, while on holiday, i updated the app...

udo22

Casual Listener

500 Views

1 replies

0 likes

data usage
  • 500 Views
  • 1 replies
  • 0 likes

Sort playlist

PlanFree/PremiumCountryUsDevice lg g6(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System android(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueYour instructions for sorting and filtering playlist does not work. When I sel...

Visitor

Plan Free/Premium Country Us Device lg g6 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System android (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issu...

272 Views

0 replies

0 likes

  • 272 Views
  • 0 replies
  • 0 likes