Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
ThomasWYale
Visitor
35985 Views
64 replies
25 likes

35985 Views
64 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
874114 Views
11 replies
51 likes
Android
Guide
Troubleshooting

874114 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
25574 Views
3 replies
0 likes

25574 Views
3 replies
0 likes

Superuser Contribution Error message on daily mix

PlanPremium CountryItaly DeviceHuawei Mate 10 pro Operating SystemAndroid 9.0 My Question or IssueFrom a year to this part my daily mixes do not work, there's always an error message. I tried uninstalling app but nothing has changed.

user-removed
Visitor
Plan Premium Country Italy Device Huawei Mate 10 pro Operating System Android 9.0 My Question or Issue From a year to this part my daily mixes do not work, ...
2019-06-05 1:03:17 PM
2019-06-07 4:21:50 PM
Katerina
Spotify Legend
210 Views
1 replies
0 likes

210 Views
1 replies
0 likes

[Android] Spotify on car stereo - double speed

PlanPremiumCountryPolandDeviceUniversal 2 DIN Android Car RadioOperating SystemAndroid 6.0 K6_01_IH_V2.0.1_20180815 My Question or IssueI have that glich for long time. In my playlists I have a large number of offline songs that I added from the desk...

Luxor_D
Newbie
Plan Premium Country Poland Device Universal 2 DIN Android Car Radio Operating System Android 6.0 K6_01_IH_V2.0.1_20180815 My Question or Issue I have that glich for long time. In my...
2019-06-07 2:56:23 PM
229 Views
0 replies
0 likes

229 Views
0 replies
0 likes

Superuser Contribution Getting pop on Galaxy S9 saying ""you are listening on Iphone 6"

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis pop up keeps occuring on my new Samsung S9 "you are listening on Iphone 6" .Even when I ...

Journeyman
Regular
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue This po...
2019-05-21 1:12:36 AM
2019-06-07 2:11:02 PM
Peter
Spotify Legend
573 Views
3 replies
0 likes

573 Views
3 replies
0 likes

App Slow to Open and Perform Basic Functions - S8+

PlanPremiumCountryUKDeviceSamsung Galaxy S8+Operating SystemAndroid Pie (9) My Question or IssueFor a while now the Android app has been painfully slow loading, sometimes taking minutes to load basic UI on startup. I had the same issue on my old LG G...

foxintheboxdan
Newbie
Plan Premium Country UK Device Samsung Galaxy S8+ Operating System Android Pie (9) My Question or Issue For a while now the Android app has been painfully slow loading, sometimes tak...
2019-06-07 12:41:27 PM
437 Views
0 replies
4 likes

437 Views
0 replies
4 likes

Premium features refusing to work

PlanPremiumCountryUK DeviceSamsung Galaxy S10+ Operating SystemLatest Android My Question or IssueI have been using Spotify Premium for years and for a few months on my new phone. Very recently, with no clear cause, I can no longer download songs to ...

TheRamblingElf
Newbie
Plan Premium Country UK Device Samsung Galaxy S10+ Operating System Latest Android My Question or Issue I have been using Spotify Premium for years and for a fe...
2019-06-07 11:29:56 AM
184 Views
0 replies
1 likes

184 Views
0 replies
1 likes

App continuously crashing

Phone was working fine with the app the last days, until today morning, when it tries to load, and then crashes and restarts suddenly in a loop. I already restarted my phone, erase cache for the app, erase data for the app, then reinstall the app a c...

magni87
Newbie
Phone was working fine with the app the last days, until today morning, when it tries to load, and then crashes and restarts suddenly in a loop. I already restarted my phone, erase cache for...
2019-06-07 11:27:17 AM
514 Views
0 replies
0 likes
Android 9
Crash
reboot
restart

514 Views
0 replies
0 likes

Can't play SOS by Avicii

Pls help me. I can't play SOS by Avicii on Spotify app and web player. I've clear cache, data, even reinstall it but it still didn't work. Device: Xiaomi Mi5 Android version: 9.0 Spotify app version: 8.5.8.567

almaslutfi
Newbie
Pls help me. I can't play SOS by Avicii on Spotify app and web player. I've clear cache, data, even reinstall it but it still didn't work. Device: Xiaomi Mi5 Android version: 9.0 Spotify app version:...
2019-06-01 10:17:46 AM
2019-06-07 10:59:59 AM
OneBobone
Gig Goer
599 Views
1 replies
1 likes

599 Views
1 replies
1 likes

Equalizer for android

PlanPremiumCountryEgyptDeviceHuawei Mate 10 LiteOperating SystemAndroid My Question or IssueI cant find the equalizer in my spotify settings

iplsyvq_h-4ak
Newbie
Plan Premium Country Egypt Device Huawei Mate 10 Lite Operating System Android My Question or Issue I cant find the equalizer in my spotify settings
2019-06-07 9:20:13 AM
290 Views
0 replies
0 likes

290 Views
0 replies
0 likes

When i try to play the music in my local files it plays too fast.

PlanPremiumCountryMéxicoDeviceLG-210gOperating SystemAndroid 5.1 My Question or IssueHi, I've this problem since last year and because of that i can't listen properly any of my local files. The music plays but, it plays with a very fast time, which d...

CocoFam
Casual Listener
Plan Premium Country México Device LG-210g Operating System Android 5.1 My Question or Issue Hi, I've this problem since last year and because of that i can't listen properly any of ...
2019-06-07 3:17:08 AM
413 Views
0 replies
1 likes
Android 5.1.1
local songs crash
Troubleshooting

413 Views
0 replies
1 likes

Triple click for previous track not working on daily mix android

Hi allRecently I've noticed that triple click to go to previous track does not work on any of my daily mixes. The function works fine on all other playlists but for some reason not on my daily mixes. I swear that it used to work around 2 months ago. ...

Ldewson86
Newbie
Hi all Recently I've noticed that triple click to go to previous track does not work on any of my daily mixes. The function works fine on all other playlists but for some reason not on my daily mixe...
2019-06-06 10:38:16 PM
301 Views
0 replies
0 likes

301 Views
0 replies
0 likes

Music Randomly Stop (restarts to 1 sec)

I've been having this issue the past couple days where a song will stop in the middle of the song, then go back to the 1 or 2 second mark and pause. I'm not sure what's causing it! Its really annoying...anyone else getting this? I've already tried si...

kennygunit
Newbie
I've been having this issue the past couple days where a song will stop in the middle of the song, then go back to the 1 or 2 second mark and pause. I'm not sure what's causing it! Its really a...
2019-06-06 10:22:41 PM
436 Views
0 replies
2 likes

436 Views
0 replies
2 likes

Solved!!Superuser Contribution Song Disappearance

PlanPremiumCountryUSDevice(Lg G3 Beat)Operating System(Android 5.0.2) My Question or IssueHiI was using Spotify on my iPhone for a couple of year now and it handle it well but since I needed a secondary device playback SO I setup my old Lg G3 Beat (d...

MrJLincoln
Casual Listener
Plan Premium Country US Device (Lg G3 Beat) Operating System (Android 5.0.2) My Question or Issue Hi I was using Spotify on my iPhone for a couple of year now and it handle it well ...
2019-05-28 5:04:03 PM
2019-06-06 9:02:16 PM
MrJLincoln
Casual Listener
632 Views
4 replies
0 likes

632 Views
4 replies
0 likes

Songs not available when too much from same artist

Hello,I have a problem that's been persistent for a while on my Android phone, even after updates from both my phone and the spotify app.I really love Pink Floyd and therefore I have about 90 songs from them saved, and downloaded on my sd card. Probl...

zeyak
Newbie
Hello, I have a problem that's been persistent for a while on my Android phone, even after updates from both my phone and the spotify app. I really love Pink Floyd and therefore I have about 90 son...
2019-06-06 8:19:38 PM
211 Views
0 replies
0 likes

211 Views
0 replies
0 likes

Daily Mix error Android

PlanPremiumCountryThe Netherlands DeviceSamsung Galaxy A70Operating SystemAndroid version 9My Question or IssueNot the first time I've seen this problem come by on the web, but none of the solutions are helping me. My Daily mixes won't play anymore. ...

user-removed
Visitor
Plan Premium Country The Netherlands Device Samsung Galaxy A70 Operating System Android version 9 My Question or Issue Not the first time I've seen this problem come by on th...
2019-06-06 6:04:31 PM
403 Views
0 replies
0 likes
Android

403 Views
0 replies
0 likes

Solved!!Superuser Contribution App uncontrollable

PlanPremiumCountryUK DeviceHuawei mate 20 pro Operating SystemAndroid Oreo My Question or IssueWhenever I load the app it seems to uncontrollably bounce between the home page and a black loading screen with the Spotify logo in the middle. The whole t...

Jon_smith
Casual Listener
Plan Premium Country UK Device Huawei mate 20 pro Operating System Android Oreo My Question or Issue Whenever I load the app it seems to uncontrollably bounce be...
2019-05-28 5:34:01 PM
2019-06-06 3:19:45 PM
Peter
Spotify Legend
2286 Views
3 replies
0 likes

2286 Views
3 replies
0 likes

Missing Spotify in Notifications bar

PlanPremiumCountryBulgariaDeviceLG Nexus 5XOperating SystemAndroid 8.1.0My Question or IssueI open Spotify app and play a song. When I leave it to play in background the only way to change a song or pause is to open app again. There is no 'mini playe...

ccvetanska
Newbie
Plan Premium Country Bulgaria Device LG Nexus 5X Operating System Android 8.1.0 My Question or Issue I open Spotify app and play a song. When I leave it to play in background the only way to...
2019-05-17 5:36:59 PM
2019-06-06 3:09:32 PM
nielrio
Gig Goer
4392 Views
1 replies
0 likes

4392 Views
1 replies
0 likes

Instagram Story Sharing

PlanPremiumCountryTurkeyDevice( Samsung Galaxy S7 Edge, iPad 4)Operating System(iOS 11, Android My Question or IssueOn my android phone instagram story sharing is not working. There is no instagram story sharing menu.Meanwhile on my ipad, there is in...

efegumuslu
Newbie
Plan Premium Country Turkey Device ( Samsung Galaxy S7 Edge, iPad 4) Operating System (iOS 11, Android 😎 My Question or Issue On my android phone instagram story sharing is not work...
2019-06-06 3:00:52 PM
230 Views
0 replies
0 likes

230 Views
0 replies
0 likes

Its weird..

Ok the issue its that I own a premium account, an explicit mode it's on.. But on several songs there's like something weird with the song.. For example.. Artist: Kid RockSong as it appears: F-ck OffIssue at: 2.26 thru 2.28 It's like if the song was b...

Sundr1v3r
Newbie
Ok the issue its that I own a premium account, an explicit mode it's on.. But on several songs there's like something weird with the song.. For example.. Artist: Kid Rock Song as it appears...
2019-06-06 2:24:15 PM
308 Views
0 replies
0 likes
Explicit

308 Views
0 replies
0 likes

Solved!!Superuser Contribution Spotify stops any connection based activities after few minutes

PlanPremiumCountryItalyDeviceXiaomi Mi8 Lite and Huawei P10 LiteOperating SystemAndroid Oreo and Android Pie My Question or IssueDear all,starting from a lot of month, my wife and me have a lot of issue with our Spotify mobile app. When we start to p...

Lorenzo_IT
Regular
Plan Premium Country Italy Device Xiaomi Mi8 Lite and Huawei P10 Lite Operating System Android Oreo and Android Pie My Question or Issue Dear all, starting from a lot of month,...
2019-05-28 8:56:40 AM
2019-06-06 2:07:48 PM
Peter
Spotify Legend
328 Views
1 replies
0 likes

328 Views
1 replies
0 likes

Liked Songs/Albums merged when I joined premium?

PlanPremiumCountryAustriaDeviceSony Xperia XZsOperating SystemAndroid 8.0.0 My Question or IssueHi, I recently joined premium, having used the free version for a few months now. Prior to joining premium, I most commonly listened to a playlist of my l...

magnousse
Newbie
Plan Premium Country Austria Device Sony Xperia XZs Operating System Android 8.0.0 My Question or Issue Hi, I recently joined premium, having used the free version for a few months n...
2019-06-06 1:49:07 PM
416 Views
0 replies
1 likes

416 Views
0 replies
1 likes

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