Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
201724 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
546022 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
453888 Views
571 replies
38 likes
PlanPremiumCountryGermanyDevice(Xiaomi MiA1)Operating System(Android P) My Question or IssueDidn't use the Bluetooth Connection with Spotify lately but right now, after successful pairing with a BT Speaker, Spotify is switching audio to that speaker....
Plan Premium Country Germany Device (Xiaomi MiA1) Operating System (Android P) My Question or Issue Didn't use the Bluetooth Connection with Spotify lately but right now, after succe...
415 Views
0 replies
0 likes
I'm posting in the Android section, but it's actually a general issue. The search algorithm is not really up to what users would expect in 2019. We are all used to Google, we expect to type something and get meaningful results even if what we type is...
I'm posting in the Android section, but it's actually a general issue. The search algorithm is not really up to what users would expect in 2019. We are all used to Google, we expect to type ...
Music Fan
984 Views
1 replies
1 likes
PlanPremiumCountryUSDeviceMotorala G4Operating SystemAndroid 7.0 My Question or IssueI have autoplay turned on in the settings and my shuffle is turned off but when I reach the end of the playlist it just stops and doesn't autoplay. And no, I am not ...
Plan Premium Country US Device Motorala G4 Operating System Android 7.0 My Question or Issue I have autoplay turned on in the settings and my shuffle is turned off but when I reach t...
Casual Listener
502 Views
2 replies
0 likes
PlanPremiumCountryEl Salvador DeviceHuawei Y7 2019Operating System(Android Oreo My Question or IssueTengo una problema desde hace tiempo que la app de Android no muestra carátulas usando datos móviles, con el WiFi no tengo problemas las carga todas, ...
Plan Premium Country El Salvador Device Huawei Y7 2019 Operating System (Android Oreo My Question or Issue Tengo una problema desde hace tiempo que la app de Andro...
554 Views
0 replies
0 likes
Spotify on Android used to have a feature where you could search a playlist for keywords (just like on the Windows app) at the top of the playlist.It used to be an excellent, convenient feature to find songs or manually sort by albums or artists. Pla...
Spotify on Android used to have a feature where you could search a playlist for keywords (just like on the Windows app) at the top of the playlist. It used to be an excellent, convenient feature to ...
Spotify Star
567 Views
1 replies
0 likes
Hola, tengo un Xiaomi note 7 y cuando estoy escuchando Spotify atraves de mi TV por medio de la pantalla duplicada del celular, las canciones dejan de sonar en la tele y se escuchan en el celular cuando éste se bloquea; cómo hago para que sigan sonan...
Hola, tengo un Xiaomi note 7 y cuando estoy escuchando Spotify atraves de mi TV por medio de la pantalla duplicada del celular, las canciones dejan de sonar en la tele y se escuchan en el celular cua...
620 Views
0 replies
0 likes
My daily mixes on phone didn't change for more then a month. I is still changing on my desktop. I have completly reseted my phone to default manufacturer settings and still the issue persists. Please help make my mixes on my phone to change daily as ...
My daily mixes on phone didn't change for more then a month. I is still changing on my desktop. I have completly reseted my phone to default manufacturer settings and still the issue persists. ...
Community Legend
2606 Views
3 replies
1 likes
the sound is normal when I play the music first but then the sound decreases please helpPlanPremiumCountry Turkey DeviceXiaomi mi 8 SEOperating SystemAndroid My Question or IssueSound issue
the sound is normal when I play the music first but then the sound decreases please help Plan Premium Country Turkey Device Xiaomi mi 8 SE Operating System Android My Q...
Casual Listener
381 Views
1 replies
0 likes
PlanPremiumCountryCanadaDevicePixel 2 My Question or IssueI used to download Single Songs, Albums and Playlists a lot to then go on the road in offline mode, go to the Songs tab and shuffle play everything.For whatever reasons, that tab has dissapear...
Plan Premium Country Canada Device Pixel 2 My Question or Issue I used to download Single Songs, Albums and Playlists a lot to then go on the road in offline mode, go to the Songs tab ...
Newbie
628 Views
1 replies
1 likes
PlanPremium via Phone Provider CountryNew Zealand DeviceHaweui P20 Pro Operating System( Android 9 ) My Question or Issue Hi I do not have Shuffle play on my Playlists any more has shuffle play been removed? I have attached photo of my Playlist it ju...
Plan Premium via Phone Provider Country New Zealand Device Haweui P20 Pro Operating System ( Android 9 ) My Question or Issue Hi ...
Roadie
1311 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi I've been having issues for days now the home page is blank what to do I've paid for prem...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Spotify Legend
1990 Views
6 replies
1 likes
PlanPremium CountryTürkiyeDeviceXiaomi mi 5s plus Operating SystemAndroid 8 My Question or IssueIn the old versions of the application, I could play my musics by selecting the "songs" tab and pressing to "play". But now, I can not do it because there...
Plan Premium Country Türkiye Device Xiaomi mi 5s plus Operating System Android 8 My Question or Issue In the old versions of the application, I could play my musi...
Regular
1870 Views
3 replies
0 likes
PlanPremiumDeviceSamsung Gear Fit 2Operating SystemAndroid My Question or IssueI'm using the Samsung gear fit 2 in combination with the Spotify app. Once the app (on the gear) is in offline mode, it won't allow me to play songs in a downloaded playli...
Plan Premium Device Samsung Gear Fit 2 Operating System Android My Question or Issue I'm using the Samsung gear fit 2 in combination with the Spotify app. Once the app (on the...
457 Views
0 replies
0 likes
Since the last big update (8.5.11.762) I'm struggling with some issues. Among them, I can't no longer filtering downloaded songs by Artists, only by albums. That sucks. Anyone pls can help? Another big issue is that my downloaded albums doesn't autop...
Since the last big update (8.5.11.762) I'm struggling with some issues. Among them, I can't no longer filtering downloaded songs by Artists, only by albums. That sucks. Anyone pls can help? An...
Regular
1978 Views
4 replies
0 likes
Plan - PremiumCountry - UKDevice - Pixel XLOperating System - Android 9 - Pie My Question or IssueWhen I start using the Spotify app, the same set of songs keep on appearing in my Play Queue (screenshot attached). I haven't added them, and even if I ...
Plan - Premium Country - UK Device - Pixel XL Operating System - Android 9 - Pie My Question or Issue When I start using the Spotify app, the same set of songs keep on appearing in my Pl...
468 Views
0 replies
0 likes
PlanPremiumCountryFRDeviceAsus Zenfone 3Operating SystemAndroid My QuestionYesterday I was driving and listening my "weekly discover" on spotify with my smartphone. Some songs were great but I cannot liked it because I was driving and my smarpthone w...
Plan Premium Country FR Device Asus Zenfone 3 Operating System Android My Question Yesterday I was driving and listening my "weekly discover" on spotify with my smartphone. Some song...
396 Views
0 replies
0 likes
PlanPremiumDeviceOnePlus 5 My Question or IssueRecently updated the app. Look under your library tab and I have all the usual options of songs, albums etc but no playlists tab? I can't find where to access my playlists anywhere on the app.
Plan Premium Device OnePlus 5 My Question or Issue Recently updated the app. Look under your library tab and I have all the usual options of songs, albums etc but no playlists ta...
Composer
870 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceGoogle Pixel 2 Operating SystemAndroid Pie My Question or IssueI keep getting "Sorry, something went wrong. Please give it another try" when I try to play any of the Daily Mixes.I have re-installed the app, restarted phone e...
Plan Premium Country UK Device Google Pixel 2 Operating System Android Pie My Question or Issue I keep getting "Sorry, something went wrong. Please give it another try" when I ...
659 Views
0 replies
0 likes
PlanFreeDeviceGalaxy s7 edgeOperating SystemLast ver of andriod My Question or Issue I have been using spotify just fine for past years but since last week after a reset factory and reinstallation of spotify , when i search for a single song ( not an...
Plan Free Device Galaxy s7 edge Operating System Last ver of andriod My Question or Issue I have been using spotify just fine for past years but since last week after a reset f...
340 Views
0 replies
0 likes
