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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Solved!!Superuser Contribution Editing playlist order on spotify mobile (Android)

Why doesn't spotify support manually changing the order of playlists on the mobile version? Is there some kind of technical hurdle to work around or are Spotify just not listening to the people that are asking for it?

Regular

Why doesn't spotify support manually changing the order of playlists on the mobile version?   Is there some kind of technical hurdle to work around or are Spotify just not listening to the p...

Guido

Spotify Legend

139200 Views

220 replies

160 likes

playlist android
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Pausing/Playing music through bluetooth headsaet and Galaxy Watch not working.

Using the pause/play tap on my Bragi Dash Pro earbuds is not working through the connection with Spotify through Galaxy Watch. Not using the bluetooth connection on phone. Using the mobile data directly from the watch. The taps to move a track forwar...

Visitor

Using the pause/play tap on my Bragi Dash Pro earbuds is not working through the connection with Spotify through Galaxy Watch. Not using the bluetooth connection on phone. Using the mobile data direc...

417 Views

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Superuser Contribution Spotify Apps won't stream

My Spotify won't play anything online but it can play downloaded songs just fine. Online songs won't play in both my phone and my PC, but somehow the Spotify web player can stream online songs just fine. So my guess would be that the Spotify app itse...

Casual Listener

 My Spotify won't play anything online but it can play downloaded songs just fine. Online songs won't play in both my phone and my PC, but somehow the Spotify web player can stream online songs ...

Peter

Spotify Legend

1165 Views

3 replies

0 likes

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Songs keep pausing and restarts when i touch my phone, started happening about 2 weeks ago.

PlanPremiumCountryNZDeviceSamsung s9+Operating System My Question or IssueFor the past 2 weeks approx songs keep pausing, when I touch my phone they will restart! Its driving me mad. never had a problem with the app before. Pauses if I'm using in the...

Visitor

Plan Premium Country NZ Device Samsung s9+ Operating System     My Question or Issue For the past 2 weeks approx songs keep pausing, when I touch my phone they will restart! Its d...

431 Views

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Solved!!Superuser Contribution Android on usb in a car

Hello, I have a LG G3 with the last update. I want play my music with a prenium acccompte in my car with a usb cable, but i can't. The music on my LG it's ok it's work on my radio with the usb cable. The problem is the application because the music p...

Casual Listener

Hello,   I have a LG G3 with the last update. I want play my music with a prenium acccompte in my car with a usb cable, but i can't. The music on my LG it's ok it's work on my radio with t...

Guido

Spotify Legend

245803 Views

22 replies

0 likes

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Mein Mixtape

My Question or IssueSpotify premium, auf Huawei P20,Android 9Mein Mixtape lässt sich nicht aufrufen,es erschein nur Fehlermeldung: Tut uns leid,da ist was schief gelaufen.In der freien Version ( ich hatte genau deswegen gekündigt)funktionierte es dan...

Newbie

  My Question or Issue Spotify premium, auf Huawei P20,Android 9 Mein Mixtape lässt sich nicht aufrufen,es erschein nur Fehlermeldung: Tut uns leid,da ist was schief gelaufen.In der  fre...

571 Views

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Superuser Contribution Shuffle for liked songs "playlist"

PlanPremiumCountrySingaporeDevicePocophoneOperating SystemAndroid 10.2 My Question or IssueShuffle keeps getting turned off whenever I select music from the "playlist". This wasn't the case before when it was under Saved songs. Now it moved to a play...

Casual Listener

Plan Premium Country Singapore Device Pocophone Operating System Android 10.2   My Question or Issue Shuffle keeps getting turned off whenever I select music from the "playlist". This ...

Teng

Casual Listener

4343 Views

3 replies

3 likes

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Superuser Contribution How can I disable Genius behind the lyrics?

PlanPremiumCountrySpainDeviceUmidigi F1Operating SystemAndroid 9 My Question or IssueHow can I disable Genius, behind the lyrics?. I can`t see the option in settings. Thanks.

Casual Listener

Plan Premium Country Spain Device Umidigi F1 Operating System Android 9   My Question or Issue How can I disable Genius, behind the lyrics?. I can`t see the option in settings. Thanks.

Insepulto

Casual Listener

13365 Views

3 replies

2 likes

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Played podcast episodes marked unplayed

PlanPremiumCountryUSDeviceMoto Z2 ForceOperating SystemAndroid 8 My Question or IssueA couple days ago every episode of The NoSleep podcast was marked unplayed, and now I have no idea which episodes I still need to listen to. I just need to know if t...

Visitor

Plan Premium Country US Device Moto Z2 Force Operating System Android 8   My Question or Issue A couple days ago every episode of The NoSleep podcast was marked unplayed, and now I hav...

584 Views

0 replies

0 likes

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Go to Playlist Radio option no longer available

PlanPremiumCountry USDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueI can no longer generate a radio station based on playlists. The option "Go to Playlist Radio" used to appear for every playlist, but I can no longer find a w...

Newbie

Plan Premium Country  US Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue I can no longer generate a radio station based on playlists. The option ...

Bellaewing95

Visitor

9699 Views

3 replies

6 likes

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Manage individual offline songs

PlanPremiumCountryCanadaDeviceHuawei p20 proOperating SystemAndroid 9 My Question or IssueWhere can I see an exclusive list of all downloaded songs, and how do I download and remove individual songs from my library? I've seen answers that say you hav...

Casual Listener

Plan Premium Country Canada Device Huawei p20 pro Operating System Android 9   My Question or Issue Where can I see an exclusive list of all downloaded songs, and how do I download and...

chrismurray

Composer

630 Views

1 replies

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Superuser Contribution Spotify opens itself and skips songs without me interacting.

PlanPremiumCountryNetherlandsDeviceSony XZ PremiumOperating SystemAndroid Pie My Question or IssueSince this morning I'm experiencing the following problem: Spotify starts itself and plays a random playlist. While doing that it keeps going to the nex...

Casual Listener

Plan Premium Country Netherlands Device Sony XZ Premium Operating System Android Pie   My Question or Issue Since this morning I'm experiencing the following problem: Spotify starts it...

namyelüs

Casual Listener

999 Views

2 replies

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Superuser Contribution Google clock is now muted

For the last 2 weeks I was getting an error when I tried to use Google Clock to play a song on Spotify. I would get a beeping sound and an error message. The message was along the lines of 'can't connect to local device". Today I noticed an update to...

Newbie

For the last 2 weeks I was getting an error when I tried to use Google Clock to play a song on Spotify. I would get a beeping sound and an error message. The message was along the lines of 'can't con...

Peter

Spotify Legend

860 Views

2 replies

1 likes

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Superuser Contribution Stockage problem

PlanPremiumCountryFranceDeviceSamsung S10+Operating SystemAndroid Pie Hello,I have a very annoying issue everytime the application is updated, or even sometimes when I reboot my phone :- all the songs start dowloading again on my SD card (which is fa...

Newbie

Plan Premium Country France Device Samsung S10+ Operating System Android Pie   Hello, I have a very annoying issue everytime the application is updated, or even sometimes when I reboot...

Peter

Spotify Legend

614 Views

1 replies

0 likes

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Superuser Contribution Songs Added to liked playlist being added in a random order?

PlanPremiumCountryu.k.Devicehuwawei p20 proOperating Systemandroid My Question or Issuenot happy with the new things that have happenend with spotify recently but hey it is what it is and i can work around most of it. However one thing i feel is a ma...

Casual Listener

  Plan Premium Country u.k. Device huwawei p20 pro Operating System android    My Question or Issue not happy with the new things that have happenend with spotify recently b...

rcmonkey

Casual Listener

1019 Views

2 replies

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Superuser Contribution New 2019 Update

I have an Android and just got the 2019 update. I have 2 main issues with it.1- Where are my songs?! I want all of my downloaded content in ONE place. I do not want to have to choose which playlist I want to listen to. Sometimes I just want to shuffl...

Casual Listener

I have an Android and just got the 2019 update. I have 2 main issues with it. 1- Where are my songs?! I want all of my downloaded content in ONE place. I do not want to have to choose which playlist...

mouldsrichard

Regular

3457 Views

8 replies

4 likes

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Superuser Contribution Spotify pauses mid song when screen is off, starts playing as soon as I wake it up.

PlanPremiumCountryUSA Devices8+Operating SystemAndroid 9 My Question or IssueI've checked the battery saving settings, I've cleared the cache and data. I've force closed and reopened. I've turned off the setting to shut off Spotify when it's running ...

Casual Listener

Plan Premium Country USA   Device s8+ Operating System Android 9   My Question or Issue I've checked the battery saving settings, I've cleared the cache and data. I've force clos...

Peter

Spotify Legend

627 Views

1 replies

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Solved!!Superuser Contribution Default player?

Is there anyway to make Spotify the default player on an Android system? This is of most concern when I'm using the system in conjunction with a bluetooth interface in my car.

Visitor

Is there anyway to make Spotify the default player on an Android system?  This is of most concern when I'm using the system in conjunction with a bluetooth interface in my car.  

Daisy

Spotify Legend

165815 Views

32 replies

47 likes

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Still the same favourite

PlanPremiumCountryPolandDeviceSamsung Galaxy S7 edgeOperating SystemAndroid 8.0.0 My Question or IssueOn my home page for five months, I see the same "favorite songs" all the time and I do not know how to change them. I heard some of them once, I did...

20190710_130434.jpg

Newbie

Plan Premium Country Poland Device Samsung Galaxy S7 edge Operating System Android 8.0.0   My Question or Issue On my home page for five months, I see the same "favorite songs" all the...

366 Views

0 replies

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List of Performers / Favourite Performers problem

Hi I've had issue with my Performers List. Some of them work fine - when clicked shows Performer site with Most Popular, Album List and other.But.Some of them (please see atachement) show only a few albums /songs which is very annoying. So, in many c...

Visitor

Hi   I've had issue with my Performers List. Some of them work fine - when clicked shows Performer site with Most Popular, Album List and other. But. Some of them (please see atachement) sho...

286 Views

0 replies

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