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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

377299 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7674 Views

0 replies

7 likes

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Long loading times while loading playlists

PlanPremiumCountrySwitzerlandDevice(Huawei P20 Lite)Operating System(Android EMUI 9.1) My Question or IssueHello Spotify, When I want to listen to music and show my playlist its very often that I wait a long time for opening. Most of its like stuck a...

Casual Listener

Plan Premium Country Switzerland Device (Huawei P20 Lite) Operating System (Android EMUI 9.1)   My Question or Issue Hello Spotify,   When I want to listen to music and show my ...

459 Views

0 replies

0 likes

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Moving SD Card to new Brand New Phone

Hello Community, I have made several playlists available offline via downloading to my SD card on my old phone. I have moved my SD card to my new phone. Now that I have a new phone, I noticed I have to re-download all of my playlists to my SD card ag...

Casual Listener

Hello Community,   I have made several playlists available offline via downloading to my SD card on my old phone.  I have moved my SD card to my new phone.  Now that I have a new pho...

MischiefFella

Casual Listener

3846 Views

4 replies

0 likes

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  • 4 replies
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Hide a song in a playlist

PlanThe S8 Free and the S7 PremiumCountrySwedenDeviceSamsung Galaxy S7 and S8Operating SystemThe S7 android 8.0 and the S8 android 9.0 My Question or IssueI wonder why it's possible to hide songs in playlists on the S8 phone and not the S7?It's the s...

Casual Listener

Plan The S8 Free and the S7 Premium Country Sweden Device Samsung Galaxy S7 and S8 Operating System The S7 android 8.0 and the S8 android 9.0   My Question or Issue I wonder why it's p...

Adam52

Casual Listener

2147 Views

2 replies

0 likes

Hide songs
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Solved!!Superuser Contribution Huawei p30 & Spotify connect

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi all, recently upgraded my phone to huawei p30. I've linked my Spotify account to it. My is...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi all,...

xiaomant

Casual Listener

17655 Views

4 replies

0 likes

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  • 4 replies
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Can't remove downloaded songs

PlanPremiumCountryUSADeviceMoto Go PowerOperating SystemAndroid 9 My Question or Issue I would like to delete some songs that I downloaded phone without removing them from my library. If each song on an album is downloaded, but the album itself isn't...

Visitor

Plan Premium Country USA Device Moto Go Power Operating System Android 9   My Question or Issue   I would like to delete some songs that I downloaded phone without removing them ...

442 Views

0 replies

0 likes

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Liked Songs

PlanPremiumCountryBelgiumDeviceSamsung Galaxy S9+Operating SystemOne UI My Question or IssueI'm not a huge fan of the new "liked songs" system.When i download full albums, they don't show up in that playlist, so i would need to like every song on it'...

Newbie

Plan Premium Country Belgium Device Samsung Galaxy S9+ Operating System One UI   My Question or Issue I'm not a huge fan of the new "liked songs" system. When i download full albums, ...

564 Views

0 replies

2 likes

  • 564 Views
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  • 2 likes

can't find songs

PlanPremium CountryIsrael DeviceSamsung Galaxy 9 Operating SystemWindows 10 My Question or IssueHi,I can't find some song on Spotify and wanted to know if I can upload the songs that I can't find from my phone? if so, how do I do it? Thank you

Regular

Plan Premium   Country Israel   Device Samsung Galaxy 9   Operating System Windows 10   My Question or Issue Hi, I can't find some song on Spotify and wanted to know...

Rene01

Community Legend

460 Views

3 replies

0 likes

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Download only some songs of an album

Is there a way to download certain albums only partially without using a playlist. The albums should then be displayed in the library, but only partially downloaded. Thank you

Visitor

Is there a way to download certain albums only partially without using a playlist. The albums should then be displayed in the library, but only partially downloaded.   Thank you

Rene01

Community Legend

2283 Views

2 replies

0 likes

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  • 2 replies
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Back button not available on headset or wear OS

PlanPremiumCountryUnited StatesDeviceLG G6Operating SystemAndroid 8.0.0 My Question or IssueWhen listening to music, the back button is disabled on both bluetooth headset and the wear OS controls when listening to either the first song in the playlis...

Visitor

Plan Premium Country United States Device LG G6 Operating System Android 8.0.0   My Question or Issue When listening to music, the back button is disabled on both bluetooth headset and...

247 Views

0 replies

0 likes

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[Chromecast] Spotify interrupting other casts

PlanStudentCountryUnited States DeviceSamsung Galaxy s10Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android Oreo? My Question or IssueWhenever I cast Spotify to my Chromecast then I cast another app afterwards like YouTube or Netflix etc. ...

Newbie

  Plan Student Country United States   Device Samsung Galaxy s10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android Oreo?   My Question or Issue Wheneve...

Cardremotepuff

Visitor

628 Views

2 replies

1 likes

  • 628 Views
  • 2 replies
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Account possibly hacked, liked songs and playlists gone.

PlanPremiumCountryUKDeviceOneplus 6TOperating SystemAndroid My Question or IssueI use spotify a lot on my nightshifts whilst I work and recently random songs started playing on my account as I was listening to my usual playlists. When I get home I tr...

Visitor

Plan Premium Country UK Device Oneplus 6T Operating System Android   My Question or Issue I use spotify a lot on my nightshifts whilst I work and recently random songs started playing ...

DanifC

Composer

1425 Views

1 replies

0 likes

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Solved!! Can't save more songs, even though I haven't saved 10,000 songs

PlanPremium My Question or IssueI know there's a 10,000 song limit per playlist. But even though I have 9274 songs in my liked songs list, whenever I try liking a new song, Spotify says my library is totally full.Wasn't I supposed to still be able to...

Casual Listener

Plan Premium   My Question or Issue I know there's a 10,000 song limit per playlist. But even though I have 9274 songs in my liked songs list, whenever I try liking a new song, Spotify says ...

Rene01

Community Legend

852 Views

4 replies

0 likes

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Superuser Contribution Huawei MediaPad SOLUTION NEEDED!!!

Can you please fix this issue NOW? Spotify on my $400 MediaPad M5 behaves as if installed on my phone!!! this is especially stupid while using it in my car as landscape only device when it force-switches to vertical mode in song view! This occured si...

Casual Listener

Can you please fix this issue NOW?   Spotify on my $400 MediaPad M5 behaves as if installed on my phone!!!   this is especially stupid while using it in my car as landscape only device ...

Nimpiso

Newbie

1696 Views

3 replies

0 likes

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audio settings for multiple bluetooth devices

PlanPremiumCountryUSADeviceSamsung s10+Operating SystemAndroid My Question or IssueI have a samsung s10+ with a set of sony wh1000mx3 headphones and a full sound system in my truck that has audio eq set to my device on a flat band. For my phone and d...

Visitor

Plan Premium Country USA Device Samsung s10+ Operating System Android   My Question or Issue I have a samsung s10+ with a set of sony wh1000mx3 headphones and a full sound system in my...

488 Views

0 replies

0 likes

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Continue song and view album doesn't work without internet connectivity.

PlanPremiumCountryGermany DeviceMoto G5+Operating SystemAndroid 8.1.0 My Question or IssueIn Germany we have poor mobile internet, so this is a very annoying problem for me: (The error occures when I have no or very bad internet connectivity.)1. I op...

Newbie

Plan Premium Country Germany   Device Moto G5+ Operating System Android 8.1.0   My Question or Issue In Germany we have poor mobile internet, so this is a very annoying problem f...

349 Views

0 replies

0 likes

  • 349 Views
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Can't Play Artist

PlanStudent PremiumCountryUSA DeviceMoto Z Play DroidOperating SystemAndroid Oreo, Windows 10 I can't play any music by The Notorious B.I.G. I have explicit content enabled. On my desktop, it says "We can't play this until you allow this artist in th...

Casual Listener

Plan Student Premium Country USA   Device Moto Z Play Droid Operating System Android Oreo, Windows 10   I can't play any music by The Notorious B.I.G. I have explicit content...

JOBOCAT

Casual Listener

6104 Views

16 replies

0 likes

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  • 16 replies
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Please restore Recently Played to its previous functionality

My Question or Issue Hello, I may not be posting this in the correct forum. But please restore Recently Played to its previous functionality. Having it on the Home screen is not the same, not just because it looks different, but because it actually g...

Newbie

My Question or Issue   Hello,    I may not be posting this in the correct forum. But please restore Recently Played to its previous functionality. Having it on the Home screen is n...

472 Views

0 replies

0 likes

  • 472 Views
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Daily mixes are not updating

PlanFree Operating SystemAndroid Oreo My Question or issue I've been experiencing this issue for almost a month, the daily mixes keep the same tracks, even though I use them frequently I don’t know what to do. Thanks for the help.

Visitor

Plan Free   Operating System Android Oreo   My Question or issue   I've been experiencing this issue for almost a month, the daily mixes keep the same tracks, even though ...

Emilia_8

Community Legend

3914 Views

2 replies

2 likes

bug
stuck
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  • 2 replies
  • 2 likes

Shy has the shuffle all songs option been removed from the iOS app? Still available on other devices

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Rene01

Community Legend

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Chromecast takes ages to start a song

PlanPremiumCountryNzDeviceSamsung j6Operating android 9 My Question or Issue I have a new chromecast ultra. And the latest play store spotify and Google home app.The song wont play or takes forever. Sending it to the chromecast works and the album ar...

Visitor

Plan Premium Country Nz Device Samsung j6 Operating  android 9   My Question or Issue   I have a new chromecast ultra. And the latest play store spotify and Google home app. ...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes