Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111664 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
224703 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
582078 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
479052 Views
577 replies
40 likes
PlanPremiumCountryUSDevicePixel 2XL and desktop with Windows 10My Question or Issue When connected to my desktop (listening on computer/controlling through phone) I can no longer select songs to play from my "Liked Songs" playlist through the phone a...
Plan Premium Country US Device Pixel 2XL and desktop with Windows 10 My Question or Issue When connected to my desktop (listening on computer/controlling through phone) I can n...
Casual Listener
1541 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceOnePlus 6TOperating SystemAndroid My Question or IssueIs there a development team within Spotify try to make the product worse? Every new update either seems to make the app worse or more difficult to use. Today it's removi...
Plan Premium Country USA Device OnePlus 6T Operating System Android My Question or Issue Is there a development team within Spotify try to make the product worse? Every new update ei...
1659 Views
0 replies
17 likes
my setup- i have this (https://bit.ly/2MfLe8S) in my car, you'd think spending 300 bucks would get you a decent car radio.... guess again- android 9 - 16gb internal- spotify 8.5.18.932- 32gb stick (https://www.saturn.de/de/product/_sandisk-sandisk-ul...
my setup - i have this (https://bit.ly/2MfLe8S) in my car, you'd think spending 300 bucks would get you a decent car radio.... guess again - android 9 - 16gb internal - spotify 8.5.18....
647 Views
0 replies
0 likes
PlanPremiumCountryIrelandDeviceHuawei P SmartOperating SystemAndroid Pie My Question or IssueSo until today, whenever I'd sort my playlist by artist, I would see the songs listed in order of the album they were on. No longer. Now all the songs are sh...
Plan Premium Country Ireland Device Huawei P Smart Operating System Android Pie My Question or Issue So until today, whenever I'd sort my playlist by artist, I would see the songs li...
633 Views
0 replies
6 likes
Hi I'm driving my car and want to turn on music. So I go click on my android wear watch on one of the shortcut buttons on it, it opens Spotify and BOOM, shows me my recent playlists. That's nice. So I tab on one of them. But instead of starting the p...
Hi I'm driving my car and want to turn on music. So I go click on my android wear watch on one of the shortcut buttons on it, it opens Spotify and BOOM, shows me my recent playlists. That's ni...
416 Views
0 replies
0 likes
I added six songs by Tsuko G. (The 7th Element, Dragostea Din Tei, Night Of Fire, Running In The 90s, Gas Gas Gas and Deja Vu) to my "Liked/Favourite Songs" on mobile and heard them just fine, no problems at all, when they suddenly up and vanished ex...
I added six songs by Tsuko G. (The 7th Element, Dragostea Din Tei, Night Of Fire, Running In The 90s, Gas Gas Gas and Deja Vu) to my "Liked/Favourite Songs" on mobile and heard them just fine, no pro...
Spotify Legend
786 Views
1 replies
0 likes
PlanPremiumCountryEngland DeviceHuwaei P20Operating SystemAndroid running EMUI 9.1 recently updated - -was working before this My Question or IssueSpotify on my P20 Huwaei will not connect to Google Home. I hear the audible sound as if its connecting...
Plan Premium Country England Device Huwaei P20 Operating System Android running EMUI 9.1 recently updated - -was working before this My Question or Iss...
Spotify Legend
573 Views
1 replies
0 likes
PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueWhen Setup-Apps-Spotify-Notifications-Play is enabled only then I can see the Spotify player from the Notifications Menu of my phone.However, also...
Plan Premium Country The Netherlands Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue When Setup-Apps-Spotify-Notifications-Play is enabled onl...
540 Views
0 replies
0 likes
PlanPremiumCountryAustralia DeviceSamsung S8Operating SystemAndroid My Question or IssueI have the same music files on my computer and my phone, and usually when a song or local file is not playable, it is greyed out, but mine is not. The local files...
Plan Premium Country Australia Device Samsung S8 Operating System Android My Question or Issue I have the same music files on my computer and my phone, and usually wh...
465 Views
0 replies
0 likes
I only have my tablet and no access to a PC, so I can't use any keyboard tricks without some kind of work around. PlanFreeCountryUSADeviceSamsung Galaxy Tab EOperating SystemAndroid Nougat
I only have my tablet and no access to a PC, so I can't use any keyboard tricks without some kind of work around. Plan Free Country USA Device Samsung Galaxy Tab E Operating System An...
Composer
1345 Views
3 replies
1 likes
PremiumDevice: hero2lte Model: samsung SM-G935F Android: 8.0.0Newest version of SpotifyMy Question or Issuehttp://imgur.com/a/GQ2mWLYWhen I click on an album or artist in the Your Library tab it loads very long, usually over 5 seconds.This was not th...
Premium Device: hero2lte Model: samsung SM-G935F Android: 8.0.0 Newest version of Spotify My Question or Issue http://imgur.com/a/GQ2mWLY When I click on an album or artist in the Your Library t...
Casual Listener
3995 Views
3 replies
2 likes
PlanPremiumCountryUKDeviceGoogle Nest HubOperating SystemAndroid My Question or IssueHi,All of the Spotify artwork and track details have vanished from my Google Nest Hub, to be replaced by a Spotify logo. Everything still plays fine, but all the det...
Plan Premium Country UK Device Google Nest Hub Operating System Android My Question or Issue Hi, All of the Spotify artwork and track details have vanished from my Google Nest Hub, ...
986 Views
0 replies
0 likes
PlanFree/PremiumCountry DeviceOne Plus 7 ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was able to skip and search any song I wanted on my one plus 7 pro like a few days ago and all of a sudden I can't seem to do so...
Plan Free/Premium Country Device One Plus 7 Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was able to skip and search any song I wan...
373 Views
0 replies
0 likes
PlanPremiumCountryUSA DeviceAll Apple Gadgets and Google Chromecast Attached to a Yamaha receiverOperating SystemLatest iOs on all gadgets My Question or Issue I have 2 music systems, running a Yamaha receiver with a Chromecast attached to it, then I...
Plan Premium Country USA Device All Apple Gadgets and Google Chromecast Attached to a Yamaha receiver Operating System Latest iOs on all gadgets My Question or Issue ...
375 Views
0 replies
0 likes
PlanPremiumCountryMexicoDeviceSamsung Galaxy S-10eOperating SystemVersion Android 9My Question or IssueWells since i chance my phone 2 months ago my weekly discovery or any other carpet doesnt refresh witt new music , it reminds the same music, i try...
Plan Premium Country Mexico Device Samsung Galaxy S-10e Operating System Version Android 9 My Question or Issue Wells since i chance my phone 2 months ago my weekly discovery or any other ca...
356 Views
0 replies
0 likes
PlanPremiumCountryItalyDeviceHUAWEI P10 Operating System(Android 9 Emui 9.1.0 My Question or IssueHello i recently noticed that know the notification icon change color based on the song is there a way to not have the notification colored?
Plan Premium Country Italy Device HUAWEI P10 Operating System (Android 9 Emui 9.1.0 My Question or Issue Hello i recently noticed that know the notification icon change...
579 Views
0 replies
1 likes
I am having difficulty to download my local files on my mobile apps. I tried the solutions provided on the community, but none of them works for me. I have all my local files (not much, around 7 songs) added to a new playlist via my desktop, then usi...
I am having difficulty to download my local files on my mobile apps. I tried the solutions provided on the community, but none of them works for me. I have all my local files (not much, arou...
786 Views
0 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
500 Views
0 replies
0 likes
I have one month of Spotify Premium to check this service out, but I am encountering a strange issue: When I ask Google Assistant to play an album like DARK SIDE OF THE MOON, it automatically shuffles the album. Shuffle is turned off on my phone and ...
I have one month of Spotify Premium to check this service out, but I am encountering a strange issue: When I ask Google Assistant to play an album like DARK SIDE OF THE MOON, it automaticall...
Regular
10074 Views
5 replies
1 likes
My Question or IssuePlaylists made by spotify such as power gaming will cut off the beginning and end of songs. The song will end before it is over and the next one will not start at the beginning. This only happens of spotify made playlists. I have ...
My Question or Issue Playlists made by spotify such as power gaming will cut off the beginning and end of songs. The song will end before it is over and the next one will not start at the be...
867 Views
0 replies
1 likes
