Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107778 Views

26 replies

3 likes

  • 107778 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217990 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217990 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

572505 Views

79 replies

3 likes

  • 572505 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

471572 Views

577 replies

40 likes

Account
Free
  • 471572 Views
  • 577 replies
  • 40 likes

Solved!!Superuser Contribution Albums automatically shuffle with Android Auto. Shuffle is turned off on my phone and car.

I have one month of Spotify Premium to check this service out, but I am encountering a strange issue: When I ask Google Assistant to play an album like DARK SIDE OF THE MOON, it automatically shuffles the album. Shuffle is turned off on my phone and ...

Visitor

I have one month of Spotify Premium to check this service out, but I am encountering a strange issue:   When I ask Google Assistant to play an album like DARK SIDE OF THE MOON, it automaticall...

EFDisaster

Regular

10027 Views

5 replies

1 likes

android auto
Google Assistant
  • 10027 Views
  • 5 replies
  • 1 likes

Playlists by spotify cut the beginning and end of songs

My Question or IssuePlaylists made by spotify such as power gaming will cut off the beginning and end of songs. The song will end before it is over and the next one will not start at the beginning. This only happens of spotify made playlists. I have ...

Newbie

  My Question or Issue Playlists made by spotify such as power gaming will cut off the beginning and end of songs. The song will end before it is over and the next one will not start at the be...

863 Views

0 replies

1 likes

  • 863 Views
  • 0 replies
  • 1 likes

Music pausing randomly also studdering at times too.

PlanFreeCountryCanadaDeviceAndroid A8Operating SystemAndriod ver. 9 My Question or IssueRecently my spotify has been just pausing at random or play back just isnt working. Almost every song it stops and it's super frustrating. But additionally but no...

Visitor

Plan Free Country Canada Device Android A8 Operating System Andriod ver. 9   My Question or Issue Recently my spotify has been just pausing at random or play back just isnt working. Al...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

Playlist Arrangement on Mobile

Hello! I'm a bit bummed one of the recent updates to the Spotify app now causes your playlists to be arranged based off of whichever one was played most recently.This wouldn't be much of a problem if I only had a few playlists, but I have like 30 and...

Visitor

Hello!   I'm a bit bummed one of the recent updates to the Spotify app now causes your playlists to be arranged based off of whichever one was played most recently. This wouldn't be much of a...

567 Views

0 replies

1 likes

  • 567 Views
  • 0 replies
  • 1 likes

Autoplay doesn't work

PlanPremiumCountryBelgiumDeviceSamsung Galaxy A40Operating SystemAndroid 9 My Question or Issue Hi, Since I have a new phone the feature Autoplay won't work anymore. I've switched it off and on a few times. But this makes no difference. With my previ...

Casual Listener

Plan Premium Country Belgium Device Samsung Galaxy A40 Operating System Android 9   My Question or Issue   Hi,   Since I have a new phone the feature Autoplay won't work a...

Overhoop

Casual Listener

727 Views

2 replies

0 likes

autoplay
  • 727 Views
  • 2 replies
  • 0 likes

Playlist menu disapear in Android? Please help me

PlanPremiumCountryBrazilDeviceMoto G6 Plus Operating SystemAndroid 9 My Question or IssuePlease, my Spotify dont have Playlist menu more. Whats happen? Por favor, meu Spotify não tem mais o menu Playlist, o que acontece? Não consigo encontrar o menu,...

Visitor

Plan Premium Country Brazil Device Moto G6 Plus  Operating System Android 9   My Question or Issue Please, my Spotify dont have Playlist menu more. Whats happen?  Por favor,...

ardacebi

Composer

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in on Spotify

PlanPremiumCountryPortugalDeviceHuawei P10Operating SystemAndroid 9 My Question or IssueOn this specific device I'm unable to log in into my account. Spotify closes/crashes as soon as I try to log in.I can log in with any other account besides my own...

Casual Listener

Plan Premium Country Portugal Device Huawei P10 Operating System Android 9   My Question or Issue On this specific device I'm unable to log in into my account. Spotify closes/crashes a...

Nyhals

Casual Listener

1059 Views

4 replies

0 likes

  • 1059 Views
  • 4 replies
  • 0 likes

As of This Morning, Spotify App Will Not Connect to Sonos

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) I woke up this morning and tried to play some music on my sonos and the app will not connect. I've reset my phone...

Gig Goer

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I woke up this morning and tr...

SPmusic

Visitor

839 Views

1 replies

7 likes

  • 839 Views
  • 1 replies
  • 7 likes

Reproducción de canciones

PlanPremiumCountryChile DeviceNokia 3Operating SystemAndroid My Question or IssueSi no estoy conectado a internet no se reproducen las canciones que tengo descargadas salvo algunas de las más recientes, otras ni siquiera aparecen guardadas, aparecen ...

Regular

  Plan Premium Country Chile  Device Nokia 3 Operating System Android   My Question or Issue Si no estoy conectado a internet no se reproducen las canciones que tengo descar...

Sanitarium

Regular

493 Views

1 replies

1 likes

  • 493 Views
  • 1 replies
  • 1 likes

Spotify crashes under VODAFONE network

Good morning, I'd like to point out that for months Spotify PREMIUM has been stalling after a few minutes without going on a break. I use a Huawei P20 Pro on VODAFONE network. The problem is common to many users and it's time to fix it

Regular

Good morning, I'd like to point out that for months Spotify PREMIUM has been stalling after a few minutes without going on a break. I use a Huawei P20 Pro on VODAFONE network. The problem is common t...

Gioghi78

Regular

630 Views

2 replies

0 likes

Vodafone crashes
  • 630 Views
  • 2 replies
  • 0 likes

Streaming only works on external speakers

The problemWhen I try to play songs on my phone everything shows up as usual, but the playbar doesn't move(stuck at whatever timestamp you skip to). What makes this problem strange is that its very circumstancial. Streaming via my data works, playing...

Newbie

The problem When I try to play songs on my phone everything shows up as usual, but the playbar doesn't move(stuck at whatever timestamp you skip to).  What makes this problem strange is that i...

1824 Views

0 replies

0 likes

device based
Streaming Issue
  • 1824 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Android - Local files from desktop not syncing on phone

PlanPremiumDeviceWindows 10 desktop and Samsung Galaxy S7Operating SystemWindows 10 and Android 8.0.0 My Question or IssueI uploaded some local files and made a playlist. This worked fine on my phone and PC until a few weeks ago when Spotify suddenly...

Casual Listener

Plan Premium Device Windows 10 desktop and Samsung Galaxy S7 Operating System Windows 10 and Android 8.0.0   My Question or Issue I uploaded some local files and made a playlist. This wo...

ratfc

Casual Listener

4496 Views

6 replies

0 likes

  • 4496 Views
  • 6 replies
  • 0 likes

Shuffle on Android app reshuffles playlist on occasion

PlanPremiumCountryUnited StatesDeviceSamsung Note 8Operating SystemAndroid P My Question or IssueI recently made a pretty long playlist. I've noticed that when I put it on shuffle play, stop using Spotify for a while, and then come back to it, the pl...

Regular

Plan Premium Country United States Device Samsung Note 8 Operating System Android P   My Question or Issue I recently made a pretty long playlist. I've noticed that when I put it on sh...

898 Views

0 replies

4 likes

  • 898 Views
  • 0 replies
  • 4 likes

Solved!! unplayable recommended albums/artists/songs

PlanPremiumCountryUnited States of AmericaDevicePixel 3aOperating SystemAndroid whatever comes with 3a My Question or IssueSometimes I scroll down. When I do, sometimes there are albums I want to check out. But sometimes, those albums are 100% unplay...

Visitor

Plan Premium Country United States of America Device Pixel 3a Operating System Android whatever comes with 3a   My Question or Issue Sometimes I scroll down. When I do, sometimes there...

ardacebi

Composer

1065 Views

1 replies

0 likes

  • 1065 Views
  • 1 replies
  • 0 likes

Solved!! Lock screen/scrubbing feature?

PlanPremiumCountryUSDeviceGalaxy s10eOperating System My Question or IssueIs spotify planning on coming out with the feature to let me scrub/scroll through certain parts of a song on the lock screen? Like Apple Music does on iphones? I feel this feat...

Casual Listener

Plan Premium Country US Device Galaxy s10e Operating System     My Question or Issue Is spotify planning on coming out with the feature to let me scrub/scroll through certain part...

ardacebi

Composer

2904 Views

1 replies

0 likes

  • 2904 Views
  • 1 replies
  • 0 likes

Decrease default volume steps streaming to Chromecast

PlanPremiumCountryGermany DevicePixel 2 XL + LG SK8 Operating SystemAndroid My Question or IssueHi, I'm streaming Spotify from my phone to my LG SK8 soundbar via built-in chromecast. My issue is when I'm using the volume buttons of my phone, the volu...

Music Fan

Plan Premium Country Germany  Device Pixel 2 XL + LG SK8  Operating System Android    My Question or Issue Hi, I'm streaming Spotify from my phone to my LG SK8 soundbar ...

498 Views

0 replies

0 likes

  • 498 Views
  • 0 replies
  • 0 likes

Solved!! [Android v8.5.17.676] Search inside a playlist

PlanPremiumCountryGermanyDevice(Xiaomi MiA1)Operating System(Android P) My Question or IssueThe search for songs/artists inside a playlist is now in the three-point-menu only. Some versions ago, search was usable by pulling down the playlist. This op...

Regular

Plan Premium Country Germany Device (Xiaomi MiA1) Operating System (Android P)   My Question or Issue The search for songs/artists inside a playlist is now in the three-point-menu only...

ardacebi

Composer

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

Songs not on playlist being played

PlanFreeCountryUnited StatesDeviceSamsung Galaxy 8+Operating SystemAndroid 8.0.0 My Question or IssueWhen playing music off a playlist, the android app sometimes starts playing music that is not on the playlist, but falls under "recommended" based on...

Visitor

  Plan Free Country United States Device Samsung Galaxy 8+ Operating System Android 8.0.0   My Question or Issue When playing music off a playlist, the android app sometimes star...

ardacebi

Composer

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Can't follow any artists

PlanPremiumCountryGermany DeviceHuawei Honor 6x Operating SystemAndroid 7.0 My Question or IssueFor about a month my list of artists I follow only contains "suggested artists", which Incidentally are all people i did follow and download their music. ...

Visitor

Plan Premium Country Germany  Device Huawei Honor 6x  Operating System Android 7.0   My Question or Issue For about a month my list of artists I follow only contains "suggest...

baleeds

Regular

576 Views

1 replies

1 likes

  • 576 Views
  • 1 replies
  • 1 likes

Superuser Contribution Won't stop shuffle

I cannot get shuffle to stop. I am a premium member. I have gone onto the song page and deselected the shuffle icon. I have clicked the first song in the album to start playing.Incidentally when I do choose to use shuffle on a large playlist it only ...

Casual Listener

I cannot get shuffle to stop. I am a premium member. I have gone onto the song page and deselected the shuffle icon. I have clicked the first song in the album to start playing. Incidentally when ...

Guido

Spotify Legend

3126 Views

8 replies

5 likes

Android App
shuffle
  • 3126 Views
  • 8 replies
  • 5 likes