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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

388820 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8069 Views

0 replies

7 likes

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data plan

PlanPremiumCountrynetherlands/spainDevice(Samsung Galaxy Note 8Operating System(Android Oreo.) My Question or IssueYesterday, while on holiday, i updated the app using WiFi. however when leaving the WiFi spot the spotify app changed to the dataplan a...

Casual Listener

  Plan Premium Country netherlands/spain Device (Samsung Galaxy Note 8 Operating System (Android Oreo.)   My Question or Issue Yesterday, while on holiday, i updated the app...

udo22

Casual Listener

502 Views

1 replies

0 likes

data usage
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Sort playlist

PlanFree/PremiumCountryUsDevice lg g6(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System android(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueYour instructions for sorting and filtering playlist does not work. When I sel...

Visitor

Plan Free/Premium Country Us Device lg g6 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System android (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issu...

274 Views

0 replies

0 likes

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Misbihaving Lock Screen Controls and "Ghostcasting"

So I 've been using Spotify Premium on my thirsty Galaxy S3 Neo (Android 4.4.2) for about a year. About 2/3 months ago a strange event occurred occasionally when trying to manipulate my music trough the lock screen or the buttons on my headset. Pausi...

Visitor

So I 've been using Spotify Premium on my thirsty Galaxy S3 Neo (Android 4.4.2) for about a year. About 2/3 months ago a strange event occurred occasionally when trying to manipulate my music trough ...

371 Views

0 replies

1 likes

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Playlist Geral

Após a atualização não tenho mais a playlist com todas as músicas.Temos a playlist "curtidas", mas nela não aparece as músicas salvas diretamente nos álbuns. PlanPremiumCountryBrasilDeviceJ7 NxtOperating SystemAndroid Pie

Casual Listener

Após a atualização não tenho mais a playlist com todas as músicas. Temos a playlist "curtidas", mas nela não aparece as músicas salvas diretamente nos álbuns.   Plan Premium Country Brasil...

292 Views

0 replies

0 likes

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Display Podcast List At Last Listened To Episode

Hi All,I am listening to podcasts through Spotify on my Android phone, and when I open up one of th epodcasts I listen to, the episode listing will automatically display where I was last up to. For example if I last listened to opisode #55, it displa...

Regular

Hi All, I am listening to podcasts through Spotify on my Android phone, and when I open up one of th epodcasts I listen to, the episode listing will automatically display where I was last up to. For...

799 Views

0 replies

3 likes

  • 799 Views
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Spotify does not load on Fossil Q Explorist

PlanPremiumCountrySwedenOperating SystemWear Os My Question or IssueHi!When I start Spotify on my Fossil watch the Spotify-logo turns up on screen with the green circle rotating on screen but then my screen just turns off. Any suggestions on a soluti...

Casual Listener

Plan Premium Country Sweden Operating System Wear Os   My Question or Issue Hi! When I start Spotify on my Fossil watch the Spotify-logo turns up on screen with the green circle rotatin...

598 Views

0 replies

1 likes

WearOS
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Do the guys in charge of Spotify have brain damage????

Spotify used to have a very good web player. It was well featured and basically meant you really didn't need to install their software on your computer, but about 2 years ago they realised that their web player is too good and they LITERALLY wricked ...

Newbie

Spotify used to have a very good web player. It was well featured and basically meant you really didn't need to install their software on your computer, but about 2 years ago they realised that their...

350 Views

0 replies

1 likes

  • 350 Views
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Spotify often stops playing in Spotify Connect, saying "Press Play"

My Question or Issue (NL) Recently I bought 2 digital tuners (TechniSat 101 IR) in my house on the same network (XS4ALL/VDSL), with Spotify Connect built in. On my Samsung Galaxy S9 (Android 9) and my wifes' S10 I have installed the apps Technisat Co...

Visitor

    My Question or Issue (NL)   Recently I bought 2 digital tuners (TechniSat 101 IR) in my house on the same network (XS4ALL/VDSL), with Spotify Connect built in. On my Samsung Ga...

873 Views

0 replies

0 likes

Spotify connect radio fix
Technisat
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Spotify won't connect on Mobile Data

PlanPremiumCountryUSADeviceAndroid X chargeOperating SystemAndroid Nougat My Question or IssueAs of about 3 or 4 months ago my spotify on Android will no longer play on mobile data. It tries to connect but then either says it's offline or gets stuck ...

Casual Listener

Plan Premium Country USA Device Android X charge Operating System Android Nougat   My Question or Issue As of about 3 or 4 months ago my spotify on Android will no longer play on mobil...

Alecbirds

Casual Listener

675 Views

2 replies

1 likes

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  • 2 replies
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Spotify auto skipping to next track and automatically un pausing

PlanFamilyCountryUKDevice Samsung Galaxy 9Operating SystemAndroid 9 My Question or IssueMy Spotify app is automatically skipping to the next track after about 30 seconds. Also when on pause it automatically restarts without me pressing play. I have d...

Casual Listener

Plan Family Country UK Device  Samsung Galaxy 9 Operating System Android 9   My Question or Issue My Spotify app is automatically skipping to the next track after about 30 seconds...

427 Views

0 replies

0 likes

  • 427 Views
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Keep Podcast Episode List At Last Listened To Episode

Hi All, I have a Google Pixel 3a XL running Android that I need some advice with. There is one podcast I listen to that when I open up the podcast episode list, Spotify will automaticaly display down the list of episodes to the last episode I listen ...

Regular

Hi All,   I have a Google Pixel 3a XL running Android that I need some advice with.    There is one podcast I listen to that when I open up the podcast episode list, Spotify will a...

339 Views

0 replies

0 likes

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  • 0 likes

Copy ofline cache to another device

None of the below information is required. However, the more you provide the easier it will be for us to try and help.Plan: PremiumCountry: N/A Devices: Samsung's & unknown Android-based car head-unitOperating System: Android My Question or Issue: I'...

Regular

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan: Premium Country: N/A   Devices: Samsung's & unknown Android-b...

460 Views

0 replies

0 likes

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Solved!!Superuser Contribution Recommended Concerts in Wrong City

For some reason all of my recommended concerts are located in or around Houston, TX but I'm in Atlanta, GA. Suggestions used to be for Atlanta and the only time I was in Houston was a few months ago for 3 days. Any thoughts?

Newbie

For some reason all of my recommended concerts are located in or around Houston, TX but I'm in Atlanta, GA. Suggestions used to be for Atlanta and the only time I was in Houston was a few months ago ...

soundswarm

Regular

7593 Views

5 replies

0 likes

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Car controls not working properly

PlanPremiumCountryUnited KingdomDeviceOneplus 3TOperating SystemAndroid Pie (OxygenOS 9.0.4) My Question or IssueFor the life of me I can't get my car controls to work any more - or at least not reliably. The only way Spotify reacts to the car contro...

Newbie

  Plan Premium Country United Kingdom Device Oneplus 3T Operating System Android Pie (OxygenOS 9.0.4)   My Question or Issue For the life of me I can't get my car controls to wor...

767 Views

0 replies

0 likes

bluetooth
Car
Car Controls
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Lockscreen Art

Spotify PremiumCanada DeviceAnrdoidOperating SystemAndroid 8.1.0 My Question or Issue:I have found some answers on how to remove the album art from a device's lockscreen but I am actually wondering how can I enable this feature. I know I had it on on...

Visitor

Spotify Premium Canada   Device Anrdoid Operating System Android 8.1.0   My Question or Issue: I have found some answers on how to remove the album art from a device's lockscreen b...

635 Views

0 replies

1 likes

  • 635 Views
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Low Volume in Android

Recently I discovered that in Mac the dB output is a lot higher. I first suspect my smartphone but YouTube also has a higher output, when I say higher, I mean a very clear distinction between having heard some noises and listening to the music in noi...

Composer

Recently I discovered that in Mac the dB output is a lot higher. I first suspect my smartphone but YouTube also has a higher output, when I say higher, I mean a very clear distinction between having ...

410 Views

0 replies

0 likes

dB levels
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I can't share music on Instagram Stories

PlanPremiumCountryTurkeyDeviceSamsung Galaxy Note 5Operating SystemAndroid 7.0 My Question or IssueSpotify and Instagram updated automatically. I reinsalled both apps but still not fixed. Please help me!

Casual Listener

Plan Premium Country Turkey Device Samsung Galaxy Note 5 Operating System Android 7.0   My Question or Issue Spotify and Instagram updated automatically. I reinsalled both apps but sti...

MemmyBB

Casual Listener

685 Views

2 replies

0 likes

  • 685 Views
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How to download all saved albums

With the old view i used to save albums and all the songs would automatically get a check mark. now that checkmark changed to a heart. Then if there was a song or two i did not liked i could just remove the checkmark and they would be gone. with the ...

Regular

With the old view i used to save albums and all the songs would automatically get a check mark. now that checkmark changed to a heart. Then if there was a song or two i did not liked i could just rem...

2613 Views

0 replies

14 likes

  • 2613 Views
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  • 14 likes

"Your library" library doesn't show followed podcast pages anymore

Spotify current update has removed the option to see the podcast you follow and so far I can't even find this option anywhere for the podcasts which I follow PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating S...

Casual Listener

Spotify current update has removed the option to see the podcast you follow  and so far I can't even find this option anywhere for the podcasts which I follow  Plan Free/Premium Country ...

295 Views

0 replies

0 likes

  • 295 Views
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Long loading times while loading playlists

PlanPremiumCountrySwitzerlandDevice(Huawei P20 Lite)Operating System(Android EMUI 9.1) My Question or IssueHello Spotify, When I want to listen to music and show my playlist its very often that I wait a long time for opening. Most of its like stuck a...

Casual Listener

Plan Premium Country Switzerland Device (Huawei P20 Lite) Operating System (Android EMUI 9.1)   My Question or Issue Hello Spotify,   When I want to listen to music and show my ...

465 Views

0 replies

0 likes

  • 465 Views
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