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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194840 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194840 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536153 Views

78 replies

3 likes

  • 536153 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439769 Views

565 replies

37 likes

Account
Free
  • 439769 Views
  • 565 replies
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Solved!!Superuser Contribution Playlists not shown

PlanPremiumCountryNetherlandsDeviceOnePlus 6Operating SystemAndroid 9 My Question or IssueSince the last update (I think), when I go to "Your library" normally a "Playlists" item would be in the top items (along with "Made for you", "Stations", "Song...

Music Fan

Plan Premium Country Netherlands Device OnePlus 6 Operating System Android 9   My Question or Issue Since the last update (I think), when I go to "Your library" normally a "Playlists" ...

stefabolous

Regular

7284 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Spotify freezes phone while using remote function

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 8.0 My Question or IssueWhenever I try to use the remote function, to control Spotify on my PC with my phone, it'll eventually freeze completely. Not just the app but the en...

Visitor

Plan Premium Country Germany Device Samsung Galaxy S7 Edge Operating System Android 8.0   My Question or Issue Whenever I try to use the remote function, to control Spotify on my PC wi...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes

Speaker Group (multiroom speakers) functionality gone

PlanPremiumCountryDenmark DeviceSamsung Galaxy S10EOperating SystemAndroid 9 My Question or IssueI can't Chromecast to a speaker group I created in the Google Home app for my 2 JBL Playlist wifi speakers. I used to be able do this from Spotify, to pl...

Newbie

Plan Premium Country Denmark  Device Samsung Galaxy S10E Operating System Android 9   My Question or Issue I can't Chromecast to a speaker group I created in the Google Home app f...

1229 Views

0 replies

1 likes

  • 1229 Views
  • 0 replies
  • 1 likes

Enable auto shuffle in liked songs!

PlanPremiumCountry DeviceSamsung S8Operating SystemAndroid Pie My Question or IssuePlease re enable auto shuffle when you select a track in Liked Songs. Alternatively, please keep some sort of cache memory to remember that the user has selected to ke...

Visitor

Plan Premium Country   Device Samsung S8 Operating System Android Pie   My Question or Issue Please re enable auto shuffle when you select a track in Liked Songs.   Alte...

534 Views

0 replies

0 likes

  • 534 Views
  • 0 replies
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Skips and songs on tablet

Im using spotify on my tablet as well as my phone. I was listening on my tablet (i had it connected to my google home mini) and i was able to skip as many songs as i wanted and was able to choose any song, i leave my room for five minutes and when i ...

Visitor

Im using spotify on my tablet as well as my phone. I was listening on my tablet (i had it connected to my google home mini) and i was able to skip as many songs as i wanted and was able to choose any...

604 Views

0 replies

0 likes

  • 604 Views
  • 0 replies
  • 0 likes

Superuser Contribution AUTOPLAY IS BROKEN

I've read all other info and posts on this I can find. I've tried all the fixes nothing works. Auto play does not work as its supposed to. It will jump to a new song 1/10 times but only if I've searched for one specific song. I've recently switched f...

Casual Listener

I've read all other info and posts on this I can find. I've tried all the fixes nothing works.  Auto play does not work as its supposed to. It will jump to a new song 1/10 times but only if I'v...

Peter

Spotify Legend

1058 Views

5 replies

0 likes

  • 1058 Views
  • 5 replies
  • 0 likes

Supprimer une chanson d'un album

Bonsoir, avant on pouvait supprimer une chanson d'un album mais depuis quelques temps je ne trouve plus l'option. C'est bien dommage. Merci à vous .PlanPremiumCountryBelgiqueDeviceHuawei p20Operating System

Casual Listener

Bonsoir, avant on pouvait supprimer une chanson d'un album mais depuis quelques temps je ne trouve plus l'option. C'est bien dommage. Merci à vous 🙂 . Plan Premium Country Belgique Device Huaw...

759 Views

0 replies

0 likes

  • 759 Views
  • 0 replies
  • 0 likes

I cant load daily mixes on android

PlanPremiumCountryPolandDeviceLG G6Operating SystemAndroid My Question or IssueSo i have a big problem, i cant load daily mixes and some of song radio's on my android device, im now listening it on my PC and it works fine, i have promblem on my lg wi...

Visitor

  Plan Premium Country Poland Device LG G6 Operating System Android   My Question or Issue So i have a big problem, i cant load daily mixes and some of song radio's on my android...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
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Pausing from headphones makes the screen light up

I've been listening to music on Spotify almost every day for the past year and just from today when the screen is locked and i press pause from my bluetooth headphones the screen started lighting up every time i press pause. it never happened to me b...

Visitor

I've been listening to music on Spotify almost every day for the past year and just from today when the screen is locked and i press pause from my bluetooth headphones the screen started lighting up&...

418 Views

0 replies

0 likes

lock screen
pause
  • 418 Views
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  • 0 likes

Superuser Contribution An album I want to listen to is available for iOS users, but not me on desktop/Android

PlanPremium (family)CountryU.S.Device(Pixel 2, PC)Operating System(Android Q Beta 5, Windows 10, Chrome Browser) My Question or IssueA friend (using iOS) tried to share an album with me by an artist we both like (UTAU by Ryuichi Sakamoto). I tried se...

Visitor

Plan Premium (family) Country U.S. Device (Pixel 2, PC) Operating System (Android Q Beta 5, Windows 10, Chrome Browser)   My Question or Issue A friend (using iOS) tried to share an al...

user-removed

Not applicable

528 Views

2 replies

0 likes

  • 528 Views
  • 2 replies
  • 0 likes

SamsungTV remote wont play music

Hi, I've used spotify on my samsung tv for the past year and a half. It worked flawless, I played the music via my tv remote, or via other devices... Today as usual i opened the spotify app on my tv by using the tv remote, I seleceted a random playli...

Regular

Hi, I've used spotify on my samsung tv for the past year and a half. It worked flawless, I played the music via my tv remote, or via other devices...   Today as usual i opened the spotify app ...

Kalikaiz

Visitor

926 Views

2 replies

1 likes

  • 926 Views
  • 2 replies
  • 1 likes

Superuser Contribution downloaded songs get removed after i reopen app

PlanPremiumCountrychileDeviceredmi note 4Operating System7.1.1 My Question or Issuewhen i have downloaded the songs that i have liked and close app reopen all the downloads are gone what to do

Visitor

Plan Premium Country chile Device redmi note 4 Operating System 7.1.1   My Question or Issue when i have downloaded the songs that i have liked and close app reopen all the downloads a...

Katerina

Spotify Legend

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Voice search - results play in Google play music

PlanPremium DeviceSamsung Galaxy S9+Operating SystemAndroid 9 My Question or IssueWhenever I use voice search the results end up playing in Google play music. I've set up Google so that Spotify is my preferred service. Is this a known problem? Anyone...

Visitor

Plan Premium   Device Samsung Galaxy S9+ Operating System Android 9   My Question or Issue Whenever I use voice search the results end up playing in Google play music. I've se...

285 Views

0 replies

0 likes

  • 285 Views
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Superuser Contribution Spotify home is blank on android

My Spotify home turned completely blank/black........its been 48 hours and its still not fixed............and spotify chat support is so useless..........There solution for every problem is clean uninstall.........i have been using spotify for a long...

Visitor

My Spotify home turned completely blank/black........its been 48 hours and its still not fixed............and spotify chat support is so useless..........There solution for every problem is clean uni...

Katerina

Spotify Legend

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Superuser Contribution Nothing is displayed in home tabs

PlanFreeCountryIndia DeviceRedmi K20Operating SystemAndroid Pie My Question or IssueNo songs are displayed in the 'Home' tab in Spotify app. Although 'Search' & 'Your Library' both are working fine. Internet/WiFi is working fine.

Visitor

Plan Free Country India   Device Redmi K20 Operating System Android Pie   My Question or Issue No songs are displayed in the 'Home' tab in Spotify app. Although 'Search' & 'Y...

Katerina

Spotify Legend

783 Views

1 replies

0 likes

sh
  • 783 Views
  • 1 replies
  • 0 likes

Facebook not Syncing Collab Playlist

When I sent my friend on Messenger a link to add songs to our collab playlist, she was able to add songs at first, but when I got a notification that she added 11+ new songs to the playlist, they don't appear on Spotify (both on Andriod or on PC). Do...

Visitor

When I sent my friend on Messenger a link to add songs to our collab playlist, she was able to add songs at first, but when I got a notification that she added 11+ new songs to the playlist, they don...

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes

Songs and Albums were deleted randomly

PlanPremium (family) CountryGermany DeviceLG G7 fit Operating SystemAndroid Oreo 8.1.0 My Question or IssueThe App is deleting my downloaded Songs regularly, whole Albums were deleted several times, and parts of playlists too. Playlists and Albums wh...

Visitor

Plan Premium (family)   Country Germany   Device LG G7 fit   Operating System Android Oreo 8.1.0   My Question or Issue The App is deleting my downloaded Songs regula...

757 Views

0 replies

1 likes

Randomly deleted Songs
  • 757 Views
  • 0 replies
  • 1 likes

Volume likes to randomly jump straight to max since Spotify install

PlanFreeCountryUSADeviceSamsung Galaxy S8Operating SystemAndroid Pie My Question or IssueSince I've installed spotify my volume likes to randomly jump up to max. I have had this happen sometimes while a song is in progress but many times right when a...

Casual Listener

Plan Free Country USA Device Samsung Galaxy S8 Operating System Android Pie   My Question or Issue Since I've installed spotify my volume likes to randomly jump up to max. I have had t...

669 Views

0 replies

0 likes

  • 669 Views
  • 0 replies
  • 0 likes

Spotify goes to the next son without finishing current song

PlanPremiumCountryU.SDeviceOnePlus 6Operating SystemAndroid My Question or IssueI noticed recently that the song playing is switched to the next song without being finished, and the next song is also not started from beggining, but from around second...

Newbie

Plan Premium Country U.S Device OnePlus 6 Operating System Android   My Question or Issue I noticed recently that the song playing is switched to the next song without being finished, ...

449 Views

0 replies

0 likes

  • 449 Views
  • 0 replies
  • 0 likes