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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114258 Views

26 replies

4 likes

  • 114258 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229700 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229700 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588618 Views

79 replies

3 likes

  • 588618 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

483972 Views

580 replies

42 likes

Account
Free
  • 483972 Views
  • 580 replies
  • 42 likes

Superuser Contribution Spotify starts music automatically

Hey there,So my problem is, that my spotify starts the music automatically.Also when i hear to my music, it skips suddenly the current song and 2 others. After that i can listen to this sPlafor about 1 minute and it starts again. I hope u can help me...

Visitor

Hey there, So my problem is, that my spotify starts the music automatically. Also when i hear to my music, it skips suddenly the current song and 2 others. After that i can listen to this sPlafor a...

user-removed

Not applicable

545 Views

2 replies

0 likes

  • 545 Views
  • 2 replies
  • 0 likes

Echo Dot not playing albums

PlanPremiumCountryUKDeviceNokia 6 Hi,I'm trying to play albums from my phone through my Amazon Echo Dot, but the devices don't connect. I can play artist radio and podcasts from my phone through the Echo Dot, but not albums. This is a new issue, as l...

Visitor

Plan Premium Country UK Device Nokia 6   Hi, I'm trying to play albums from my phone through my Amazon Echo Dot, but the devices don't connect.   I can play artist radio and podca...

666 Views

0 replies

1 likes

  • 666 Views
  • 0 replies
  • 1 likes

How do I find imported songs?

Hello dear Community,I have a Premium Family account and I am using a Samsung S8 Android device. I found the import function in the settings, and I imported 4 songs from my local cell phone storage. But how can I find them?! Search does not work, I d...

Casual Listener

Hello dear Community, I have a Premium Family account and I am using a Samsung S8 Android device. I found the import function in the settings, and I imported 4 songs from my local cell phone storage...

tobiphob

Casual Listener

3637 Views

2 replies

0 likes

import android songs local offline
  • 3637 Views
  • 2 replies
  • 0 likes

Google and Waze Integration not working

DeviceOneplus 6tOperating SystemAndroid P My Question or IssueNot able to connect to google maps media control and crashes waze when connecting to spotify

Casual Listener

Device Oneplus 6t Operating System Android P   My Question or Issue Not able to connect to google maps media control and crashes waze when connecting to spotify

teknotard

Visitor

2946 Views

8 replies

3 likes

  • 2946 Views
  • 8 replies
  • 3 likes

Bluetooth cover ...size

I think the common problem with displaying the album cover/art via bluetooth, is related with the size of the image.Is it possible to have an option to select the cover size/resize?Thank you

Newbie

I think the common problem with displaying the album cover/art via bluetooth, is related with the size of the image. Is it possible to have an option to select the cover size/resize? Thank you

669 Views

0 replies

1 likes

  • 669 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify on Android starts automatically playing music

PlanPremiumCountryGermanyDevicePixel 2, Operating SystemAndroid 10 My Question or IssueSome days ago i updated the Spotify App for Android. Yesterday in the evening spotify automatically started to resume on playing my playlist, i played some hours a...

Regular

  Plan Premium Country Germany Device Pixel 2,  Operating System Android 10   My Question or Issue Some days ago i updated the Spotify App for Android. Yesterday in the even...

hannes1812

Regular

791 Views

3 replies

0 likes

  • 791 Views
  • 3 replies
  • 0 likes

Can I recover offline files from my Android device when I lost the original files on my PC?

I've added some offline files to Spotify, and can still play them on my Android phone, But now my laptop has crashed severely (harddisk unrecoverable) so I lost the original files. Is there a way to restore the mp3 files from Android or do I have to ...

Regular

I've added some offline files to Spotify, and can still play them on my Android phone, But now my laptop has crashed severely (harddisk unrecoverable) so I lost the original files. Is there a way...

Amimi

Newbie

1740 Views

4 replies

0 likes

Android
recover
  • 1740 Views
  • 4 replies
  • 0 likes

[Bug] Critical Error on ChromeOS

PlanPremiumCountryCanadaDeviceChromebook, Asus C100POperating SystemChromeOSVersion 76.0.3809.102 (Build officiel) (32 bits) My Question or IssueThe Spotify android app triggers a fatal error upon launch and crashes. Steps to Replicate:Launch the Goo...

Casual Listener

Plan Premium Country Canada Device Chromebook, Asus C100P Operating System ChromeOS Version 76.0.3809.102 (Build officiel) (32 bits)   My Question or Issue The Spotify android ap...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes

resuming after phone call

PlanPremiumCountryNorway DeviceSamsung Galaxy S9+Operating SystemAndroid Pie Spotify does not resume after a phone callWhen I'm playing music and I recive a phone call Spotify pauses but it does not resume when the phone call ends. I check Spotify ap...

Newbie

Plan Premium Country Norway   Device Samsung Galaxy S9+ Operating System Android Pie   Spotify does not resume after a phone call When I'm playing music and I recive a phone call...

ShaunB1

Casual Listener

1244 Views

2 replies

2 likes

  • 1244 Views
  • 2 replies
  • 2 likes

How to play albums without SHUFFLE?

Playing an albums in the original order is the default function in windos app, but on anodroid app it gives me only the option to play is on shuffle mode.is it a bug?

Casual Listener

Playing an albums in the original order is the default function in windos app, but on anodroid app it gives me only the option to play is on shuffle mode. is it a bug?

user-removed

Not applicable

1039 Views

5 replies

0 likes

  • 1039 Views
  • 5 replies
  • 0 likes

I can't download local files

PlanPremiumDeviceHuawei P9 Lite 2017Operating SystemAndroid 7.0My Question or IssueI wanted to download a song (yes, only one song) from local files. So I uploaded it from my pc, put the song into a separate playlist and tried to hit "Download" on my...

Visitor

Plan Premium Device Huawei P9 Lite 2017 Operating System Android 7.0 My Question or Issue I wanted to download a song (yes, only one song) from local files. So I uploaded it from my pc, put th...

Brunelicia

Community Legend

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

LOUD volume spike when using Spotify Equalizer

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 3Operating SystemAndroid 9My Question or IssueI recently got a new pair of headphones and the bass was a little too heavy, which made my ears hurt after a while. No big deal, since the Spotify android...

Newbie

Plan Premium Country United States Device Google Pixel 3 Operating System Android 9 My Question or Issue I recently got a new pair of headphones and the bass was a little too heavy, which ma...

705 Views

0 replies

0 likes

  • 705 Views
  • 0 replies
  • 0 likes

Albums out of order

PlanPremiumCountryNew ZealandDeviceGalaxy A8Operating SystemAndroid 9 My Question or IssueMy albums are all out of order. Usually I have them sorted by Artist - Title - so for instance Blonde on Blonde would come before Blood on the Tracks which woul...

Casual Listener

Plan Premium Country New Zealand Device Galaxy A8 Operating System Android 9   My Question or Issue My albums are all out of order. Usually I have them sorted by Artist - Title - so fo...

611 Views

0 replies

2 likes

  • 611 Views
  • 0 replies
  • 2 likes

Play all songs by an artist

PlanPremiumCountryUSDevicePixel 2XLOperating SystemAndroid Oreo My Question or IssueHow do you play all songs by a particular artist? the Spotify UI is one of the worst pieces of trash, I've seen in a while. It's 2019, and I can't believe that this f...

Regular

Plan Premium Country US Device Pixel 2XL Operating System Android Oreo   My Question or Issue How do you play all songs by a particular artist?   the Spotify UI is one o...

Loganizzi

Regular

583 Views

2 replies

0 likes

  • 583 Views
  • 2 replies
  • 0 likes

Music pauses when screen locks

PlanPremiumCountryUK, although trying to listen in Spain currentlyDeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssueListening to music fine but soon after the screen goes off, in to screen lock mode the music shuts off. I press a b...

Visitor

  Plan Premium Country UK, although trying to listen in Spain currently Device Samsung Galaxy S10+ Operating System Android   My Question or Issue Listening to music fine but soo...

hlgollop

Music Fan

4983 Views

12 replies

8 likes

  • 4983 Views
  • 12 replies
  • 8 likes

I can't download a playlist with songs added from a computer

PlanPremiumCountryBrazilDeviceMotorola Moto G4Operating SystemAndroid Nougat 7.0 My Question or IssueI have a playlist where I have some songs added from my computer. When you try to download this playlist through Spotify Lite, the checkbox simply di...

Regular

Plan Premium Country Brazil Device Motorola Moto G4 Operating System Android Nougat 7.0   My Question or Issue I have a playlist where I have some songs added from my computer. When yo...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify slow at opening albuns/artist on new update

PlanPremiumCountryPortugalOperating SystemAndroid I didn't like the new podcast emphasis update. First of all, the app started to become very slow at opening albuns and artists (10 seconds to open an album!!), and I assume that this bug is triggered ...

Casual Listener

Plan Premium Country Portugal Operating System Android   I didn't like the new podcast emphasis update. First of all, the app started to become very slow at opening albuns and artists (10...

Maniacshouse

Newbie

613 Views

2 replies

0 likes

  • 613 Views
  • 2 replies
  • 0 likes

Spotify keeps pausing randomly

PlanPremiumCountryFinlandDeviceSamsung Galaxy Note10+Operating SystemAndroid Pie 9 My Question or IssueSpotify keeps pausing randomly, this happens with both of my headphones (Bose QC35II and AKG earphones). I reinstalled Spotify and restarted my pho...

Casual Listener

Plan Premium Country Finland Device Samsung Galaxy Note10+ Operating System Android Pie 9   My Question or Issue Spotify keeps pausing randomly, this happens with both of my headphones...

Noah

Community Legend

3306 Views

3 replies

0 likes

  • 3306 Views
  • 3 replies
  • 0 likes

Instagram stories

PlanremiumCountryTurkeyDeviceXiaomi Mi A8Operating System Android 9 My Question or IssueWhen I tap share button in app, I can not see share on Instagram stories options. Here is the screenshot. I need help about this

Casual Listener

Plan remium Country Turkey Device Xiaomi Mi A8 Operating System  Android 9   My Question or Issue When I tap share button in app, I can not see share on Instagram stories options....

m7iki21mbtj1rmp

Casual Listener

951 Views

4 replies

0 likes

Instagram Stories
  • 951 Views
  • 4 replies
  • 0 likes

Song stops at 2.54Goodbyes by Post Malone.Is it normal?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Nazaameer

Newbie

1217 Views

3 replies

1 likes

  • 1217 Views
  • 3 replies
  • 1 likes