Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194332 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
535518 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
438926 Views
565 replies
37 likes
PlanPremium FamilyCountryUSADeviceMoto Z3Operating SystemAndroid Nugat I listen to Daily Mix (1) constantly. Eventually the back skip button becomes disabled for bluetooth devices (i.e. listening in car or with bluetooth headset)and is ignored when u...
Plan Premium Family Country USA Device Moto Z3 Operating System Android Nugat I listen to Daily Mix (1) constantly. Eventually the back skip button becomes disabled for bluetoot...
Visitor
2224 Views
9 replies
0 likes
PlanPremiumCountryNorway DeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueRecently, when I want to add a new song to one of my playlists, they're displayed in a seemingly random order. I have more than 120 playlists, so it takes me A...
Plan Premium Country Norway Device Samsung Galaxy 8 Operating System Android My Question or Issue Recently, when I want to add a new song to one of my playlists, they're displa...
Newbie
1499 Views
4 replies
4 likes
The image in the notification bar is not of normal size. PlanPremiumCountryTurkey Device(Lg G5 )Operating System( Android Oreo )
The image in the notification bar is not of normal size. Plan Premium Country Turkey Device (Lg G5 ) Operating System ( Android Oreo )
Casual Listener
542 Views
1 replies
0 likes
PlanPremiumCountryU.S. DeviceMoto Z2 force editionOperating SystemAndroid 9 Ever since I updated to Android 9 the steering wheel controls in my car aren't working with Spotify. It will skip one song when you open the app but then it will no longer wo...
Plan Premium Country U.S. Device Moto Z2 force edition Operating System Android 9 Ever since I updated to Android 9 the steering wheel controls in my car aren't working with S...
Visitor
397 Views
1 replies
0 likes
So I just got my new Moto G (the one with LTE and a microsd card reader) and spotify just won't work with it! When I start it the screen is the spotify grey background but with the settings tab to the left. However I cannot press anyhting or use the ...
So I just got my new Moto G (the one with LTE and a microsd card reader) and spotify just won't work with it! When I start it the screen is the spotify grey background but with the settings tab to th...
Visitor
10736 Views
12 replies
0 likes
PlanPremiumCountryCanadaDevicePixel 2Operating SystemAndroid Pie My Question or IssuePlaylists that are sorted by album then exited will secondary sort in the order they are added instead of the album song order. The order can be temporarily fixed by...
Plan Premium Country Canada Device Pixel 2 Operating System Android Pie My Question or Issue Playlists that are sorted by album then exited will secondary sort in the order they are ...
1537 Views
0 replies
0 likes
I'm not expecting nothing good hier since apps suport was killed. (cause of Lazify)Now Wifgets are killed. What is next ? remote control of other spotify devices?Now its realy time to leave.Such big companies can only learn a lesson via losing money.
I'm not expecting nothing good hier since apps suport was killed. (cause of Lazify) Now Wifgets are killed. What is next ? remote control of other spotify devices? Now its realy time to leave. Suc...
Spotify Star
924 Views
2 replies
9 likes
I use spotify on my Sony Android TV (not an android tv box), even though it started crashing a lot lately. I listen to playlists, since that's about all you can do anyways, but I like to shuffle the larger playlists. To do this, I need to play a song...
I use spotify on my Sony Android TV (not an android tv box), even though it started crashing a lot lately. I listen to playlists, since that's about all you can do anyways, but I like to shuffle the ...
1156 Views
0 replies
2 likes
PlanPremiumCountryBrazilDeviceAsus ZenFone 4Operating SystemAndroid 8.0 My Question or IssueWhen I play shuffle on an artist's plage, the automated playlist creates a playlist with duplicated songs immediately one after the other. You can see this in...
Plan Premium Country Brazil Device Asus ZenFone 4 Operating System Android 8.0 My Question or Issue When I play shuffle on an artist's plage, the automated playlist creates a...
520 Views
0 replies
0 likes
PlanFree/PremiumNote 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Note 9 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
2341 Views
2 replies
0 likes
PlanPremiumCountryNLDeviceOnePlus 3Operating SystemAndroid 9 My Question or IssueSpotify on my mobile has never showned the playing music on my lock screen, I tried every possible settings, no luck! I want to be able to check, pause, stop songs via d...
Plan Premium Country NL Device OnePlus 3 Operating System Android 9 My Question or Issue Spotify on my mobile has never showned the playing music on my lock screen, I tried every pos...
656 Views
0 replies
1 likes
Spotify PremiumCountry France Device Redmi Note 7Operating System Android Hi,For two days now, I am encountering a bug with the app on my phone. I tried to download a lot of podcasts yesterday, before travelling, and now I can't open the app on my ph...
Spotify Premium Country France Device Redmi Note 7 Operating System Android Hi, For two days now, I am encountering a bug with the app on my phone. I tried to download a lot...
Regular
480 Views
1 replies
0 likes
Buenas, tengo un problema. No puedo compartir canciones de Spotify a Instagram Stories. Tengo ambas aplicaciones actualizadas e intentado borrando caché y desinstalando las aplicaciones, aún así no tengo solución.Mi modelo de celular es un Moto g6 pl...
Buenas, tengo un problema. No puedo compartir canciones de Spotify a Instagram Stories. Tengo ambas aplicaciones actualizadas e intentado borrando caché y desinstalando las aplicaciones, aún así no t...
Regular
1223 Views
3 replies
0 likes
PlanPremiumCountry PolandDeviceSamsung Galaxy S8+Operating System, Android 8.0 My Question or Issue I just noticed that spotify setting no longer allows me to select a data storage location and I can only guess this is to do with a fix for music undo...
Plan Premium Country Poland Device Samsung Galaxy S8+ Operating System, Android 8.0 My Question or Issue I just noticed that spotify setting no longer allows me to se...
Regular
995 Views
3 replies
1 likes
My Question or IssueSpotify, did you know that the Android Auto use the widget to work? Know it, because now he says that spotify doesn't work and so i have to use the phone while i'm driving, not the best option
My Question or Issue Spotify, did you know that the Android Auto use the widget to work? Know it, because now he says that spotify doesn't work and so i have to use the phone while i'm driving, not ...
743 Views
0 replies
0 likes
PlanPremiumCountryNorwayDeviceHuawei P20 Pro Operating SystemAndroid 9 My Question or IssueWhen I am in the car and listening to music, I often want to use Google Assistant. So I pause Spotify and say OK Google. Now the music starts playing again jus...
Plan Premium Country Norway Device Huawei P20 Pro Operating System Android 9 My Question or Issue When I am in the car and listening to music, I often want to use Google Assist...
321 Views
0 replies
0 likes
Recently (about past 2weeks) when ever i change the playing library on my phone it changes the playing library on my PC and vice verser. Its only started around 2 weeks ago and is annoying. NOt sure if its a setting but how do i stop it
Recently (about past 2weeks) when ever i change the playing library on my phone it changes the playing library on my PC and vice verser. Its only started around 2 weeks ago and is ...
261 Views
0 replies
0 likes
PlanPremiumCountrySwedenDeviceSamsung S9 + (SM-G965F) Operating SystemAndroid 94.9.59 - 16381285 My Question or IssueWhen adding songs to playlist, playlists comes up in random order, newest playlist are not first, order is not the same as normal in ...
Plan Premium Country Sweden Device Samsung S9 + (SM-G965F) Operating System Android 9 4.9.59 - 16381285 My Question or Issue When adding songs to playlist, pla...
Casual Listener
815 Views
3 replies
1 likes
Cargue archivos locales desde la Spotify en PC y los descargué en Android pero estoy teniendo un problema con una cancion en especifico. Me bloquea la canción "Afilando los Cuchillos", como esta no está en Spotify la agregue desde los archivos locale...
Cargue archivos locales desde la Spotify en PC y los descargué en Android pero estoy teniendo un problema con una cancion en especifico. Me bloquea la canción "Afilando los Cuchi...
329 Views
0 replies
0 likes
Desde as últimas atualizações não aparece mais a aba "armazenamento". Usuário Premium
Desde as últimas atualizações não aparece mais a aba "armazenamento". Usuário Premium
Not applicable
1170 Views
4 replies
0 likes
