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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 852092 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 852092 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17666 Views
  • 3 replies
  • 0 likes
  • 17666 Views
  • 3 replies
  • 0 likes

Honor play-Spotify does not work

Hello.I have a problem with Spotify on my phone- honor play. Spotify only shows the home screen and does not load any other options. If i try to browse my playlists the widget does not load. Sometimes it stops responding and the only solution is to s...

  • Newbie
  • Hello. I have a problem with Spotify on my phone- honor play. Spotify only shows the home screen and does not load any other options. If i try to browse my playlists the widget does not load. Someti...
  • big10t
  • Newbie
  • 479 Views
  • 1 replies
  • 1 likes
  • Android
    honor
    problem
  • 479 Views
  • 1 replies
  • 1 likes

Bug error openning Spotify on Moto G4

PlanPremiumCountrySao Paulo - BrazilDeviceLenovo Motorla Moto G4Operating SystemAndroid Nougat 7.0 My Question or Issue Most of the time I open the application it gives error. I already sent several feedbacks but so far nothing.

Screenshot_20190124-121832.png
  • Regular
  • Plan Premium Country Sao Paulo - Brazil Device Lenovo Motorla Moto G4 Operating System Android Nougat 7.0   My Question or Issue   Most of the time I open the application it give...
  • biodapesada
  • Regular
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Can't connect after being logged out while in offline mode.

Hello there.I've faced the stated issue a couple of times in different devices (Asus Zenfone 2 Laser, Android 6.0.1 and recently Honor 8X with Android and the only "fix" provided in the forums is "to reinstall" the app. So, basically, whatever may yo...

  • Newbie
  • Hello there. I've faced the stated issue a couple of times in different devices (Asus Zenfone 2 Laser, Android 6.0.1 and recently Honor 8X with Android 😎 and the only "fix" provided in the foru...
  • 76 Views
  • 0 replies
  • 0 likes
  • 76 Views
  • 0 replies
  • 0 likes

telecommande

Bonjour,je dispose d'un abonnement premium,je souhaite utiliser mon telephone (sony xa android) comme moyen de controler la musique vers mon ordinateur (mcbook) seulement quand je suis sur mon application mobile le telephone ne detect pas la presence...

  • Newbie
  •   Bonjour, je dispose d'un abonnement premium,je souhaite utiliser mon telephone (sony xa android) comme moyen de controler la musique vers mon ordinateur (mcbook) seulement quand je suis sur ...
  • 149 Views
  • 0 replies
  • 0 likes
  • 149 Views
  • 0 replies
  • 0 likes

Superuser Contribution Mis canciones se eliminan cuando salgo de la aplicacion

Cada vez que cierro la aplicacion y la vuelvo a abrir, me aparece como si nunca se hubiran descargado las canciones y se vuelven a descargar cuando ya lo habia hecho hace unos mmomentosEsto es muy molesto...¿Hay alguien que me pueda ayudar porfavor?

  • Newbie
  • Cada vez que cierro la aplicacion y la vuelvo a abrir, me aparece como si nunca se hubiran descargado las canciones y se vuelven a descargar cuando ya lo habia hecho hace unos mmomentos Esto es muy ...
  • Jemi
  • Spotify Legend
  • 630 Views
  • 1 replies
  • 0 likes
  • 630 Views
  • 1 replies
  • 0 likes

Spotify Radio don't works anymore

PlanPremiumCountry GermanyDeviceHonor 8xOperating SystemAndroid 8.1 My Question or Issue For a few weeks I can't start Spotify Radio anymore. When I click start artist-radio I don't go to the artist radio but insted I go to a playlist that is titled ...

  • Newbie
  • Plan Premium Country  Germany Device Honor 8x Operating System Android 8.1   My Question or Issue  For a few weeks I can't start Spotify Radio anymore. When I click start art...
  • user-removed
  • Not applicable
  • 231 Views
  • 2 replies
  • 4 likes
  • 231 Views
  • 2 replies
  • 4 likes

Car integration

Hello, everyone,I have a problem with the Spotify BMW integration on my Huawai Mate 20 Pro. I have installed the BMW Connected App and Spotify. Nothing appears on the display of my BMW 220d Active Tourer - no titles, covers, etc. With my iPhone it wo...

  • Newbie
  • Hello, everyone, I have a problem with the Spotify BMW integration on my Huawai Mate 20 Pro. I have installed the BMW Connected App and Spotify. Nothing appears on the display of my BMW 220d Active ...
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify unavaible on Googleplay while being part of Europe (Geoblocked)

Hello, here is a few informations PlanFree (plan to premium soon)CountryFrance (Réunion island precisely)DeviceSamsung galaxy J2Operating SystemAndroid GO 8.1 My Question or IssueHere is a definition explaining the issue: "The overseas departments an...

  • Casual Listener
  • Hello, here is a few informations   Plan Free (plan to premium soon) Country France (Réunion island precisely) Device Samsung galaxy J2 Operating System Android GO 8.1   My Quest...
  • Katerina
  • Spotify Legend
  • 213 Views
  • 1 replies
  • 1 likes
  • 213 Views
  • 1 replies
  • 1 likes

Superuser Contribution Downloads

Is there any way to actually undownload songs on a play list without deleting it?

  • Newbie
  • Is there any way to actually undownload songs on a play list without deleting it?   
  • Jemi
  • Spotify Legend
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify App for Android

PlanPremiumCountry DeviceSamsungGalaxy A5 Operating SystemAndroid 8.0 My Question or Issue My Spotify app has been crashing down since a week. I need about 10 tries to open the app.I had already updated the app during that time but it is still lackin...

  • Newbie
  •   Plan Premium Country   Device SamsungGalaxy A5  Operating System Android 8.0   My Question or Issue  My Spotify app has been crashing down since a week. I need...
  • Jemi
  • Spotify Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Songs re-downloading

Everytime I turn on my phone, the songs in my library re-download. Normally, I store my spotify music data on my SD card, but Spotify downloads all my music data into my internal storage when I turn the phone on, causing my phone to slow down until I...

  • Newbie
  • Everytime I turn on my phone, the songs in my library re-download. Normally, I store my spotify music data on my SD card, but Spotify downloads all my music data into my internal storage when I turn ...
  • 115 Views
  • 0 replies
  • 0 likes
  • 115 Views
  • 0 replies
  • 0 likes

[Broken] - Playlists on Android no longer named correctly

Just take a look at this old post which is locked for no reason as the issue has never been fixed. https://community.spotify.com/t5/Android/Why-does-Spotify-now-force-me-to-name-new-playlists/td-p/3565163 I've tried contacting all social media accoun...

  • Regular
  • Just take a look at this old post which is locked for no reason as the issue has never been fixed.   https://community.spotify.com/t5/Android/Why-does-Spotify-now-force-me-to-name-new-playlist...
  • 244 Views
  • 0 replies
  • 0 likes
  • Android App
    Playlists
  • 244 Views
  • 0 replies
  • 0 likes

My phone don't synchronise locals files in my computer

PROBLEM SOLVED PlanPremiumCountry FranceDeviceSamsung Galaxy S6 EdgeOperating SystemAndroid 7.0 Hi,I use frecently locals files downloaded from YouTube in .mp3 on my computer because the sounds aren't in Spotify. These locals files were synchronised ...

  • Newbie
  • PROBLEM SOLVED   Plan Premium Country  France Device Samsung Galaxy S6 Edge Operating System Android 7.0   Hi, I use frecently locals files downloaded from YouTube in .mp3&...
  • 106 Views
  • 0 replies
  • 0 likes
  • 106 Views
  • 0 replies
  • 0 likes

Spotify starts playing on my phone when it connects to my cars bluetooth!

Plan PremiumFree/PremiumCountry NorwayDeviceHuawei P20 ProOperating SystemAndroid 8 and 9 My Question or Issue I just want to know WHY spotify starts up and playing automatically when my phone connects to my car!? Even if i dont listen to my aux inpu...

  • Casual Listener
  • Plan  Premium Free/Premium Country  Norway Device Huawei P20 Pro Operating System Android 8 and 9   My Question or Issue  I just want to know WHY spotify starts up an...
  • Alpejohn
  • Casual Listener
  • 661 Views
  • 1 replies
  • 5 likes
  • 661 Views
  • 1 replies
  • 5 likes

Filtering Songs in a Playlist - Swipe Down Filter vs "Find in Playlist" Menu Option

PlanPremiumCountry USADeviceGoogle Pixel 2Operating SystemAndroid 9 Pie To filter/find songs in a playlist, I'd like to start a vote to reinstate the option to swipe down to access a song filter rather than having to press the three dot menu and scro...

  • Regular
  •   Plan Premium Country  USA Device Google Pixel 2 Operating System Android 9 Pie   To filter/find songs in a playlist, I'd like to start a vote to reinstate the option to swi...
  • 187 Views
  • 0 replies
  • 2 likes
  • 187 Views
  • 0 replies
  • 2 likes

so is there a reason why spotfiy decided to screw over free users ?

Such as removing features like the queue, proper shuffling, and song sorting to the premium app and just spit in the free users faces by giving them a unfunictional piece of garbage? it's been like this for almost a year and they are not fixing this ...

  • Roadie
  • Such as removing features like the queue, proper shuffling, and song sorting to the premium app and just spit in the free users faces by giving them a unfunictional piece of garbage? it's been like t...
  • 127 Views
  • 0 replies
  • 0 likes
  • 127 Views
  • 0 replies
  • 0 likes

Can't change storage location

Spotify takes up a lot of GB on my phone (Samsung Galaxy s7), and I want to change the storage location. When I try to change the location from my device's storage to the SD card it won't let me change it. How can I fix this?

  • Casual Listener
  • Spotify takes up a lot of GB on my phone (Samsung Galaxy s7), and I want to change the storage location. When I try to change the location from my device's storage to the SD card it won't let me chan...
  • Aase_Tokvam
  • Casual Listener
  • 227 Views
  • 1 replies
  • 0 likes
  • Android
    Other
  • 227 Views
  • 1 replies
  • 0 likes

App problem

Plan:PremiumCountry: Germany DeviceSamsung Galaxy s nine plus Operating System(Android) My Question or Issue My app is stopping most of the time.

  • Visitor
  • Plan:Premium Country: Germany    Device Samsung Galaxy s nine plus  Operating System (Android)   My Question or Issue  My app is stopping most of the time. 
  • 116 Views
  • 0 replies
  • 0 likes
  • 116 Views
  • 0 replies
  • 0 likes

I can't add station

PlanPremiumCountrySwedenDeviceXiaomiOperating System(Android Oreo) My Question or IssueI used to be able to add new station, which will appear at "your library" - "station". But I forget about this function for a long time. Recently I want to add a n...

  • Casual Listener
  • Plan Premium Country Sweden Device Xiaomi Operating System (Android Oreo)   My Question or Issue I used to be able to add new station, which will appear at "your library" - "station". ...
  • 336 Views
  • 0 replies
  • 0 likes
  • 336 Views
  • 0 replies
  • 0 likes

Songs on a downloaded playlist are no longer showing up as downloaded when viewing the song's album.

PlanPremiumCountryUSA DeviceGoogle Pixel 2Operating SystemAndroid 9 PIe Previous behavior:-When listening to an album from the album view, I add a song I like to a downloaded playlist. -The added song would then get the downloaded symbol (green circl...

  • Regular
  •   Plan Premium Country USA  Device Google Pixel 2 Operating System Android 9 PIe   Previous behavior: -When listening to an album from the album view, I add a song I like to...
  • 180 Views
  • 0 replies
  • 2 likes
  • 180 Views
  • 0 replies
  • 2 likes