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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111140 Views

26 replies

3 likes

  • 111140 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223644 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223644 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580803 Views

79 replies

3 likes

  • 580803 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478247 Views

577 replies

40 likes

Account
Free
  • 478247 Views
  • 577 replies
  • 40 likes

Superuser Contribution cant play music offline

PlanPREMIUM FAMILIARCountry DeviceSAMSUNG GALAXY S6Operating SystemANDROID My Question or IssueWELL MY ISSUE IS THAT I HAVE PREMIUM PLAN AND I HAVE ALL THE SONGS ON MY PLAYLIST DOWNLOADED BUT IF MY PHONE IS NOT CONNECTED TO WIFI OR DATA SPOTIFY DONT ...

Visitor

  Plan PREMIUM FAMILIAR Country   Device SAMSUNG GALAXY S6 Operating System ANDROID   My Question or Issue WELL MY ISSUE IS THAT I HAVE PREMIUM PLAN AND I HAVE ALL THE SONGS...

Guido

Spotify Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Delete Song in Playlist when Listening

PlanFree/PremiumCountrySwitzerlandDevice(Huawei P20 Lite)Operating System(Android EMUI 9.1.0) My Question or IssueHello Spotify,In the Spotify App is the function for deleting Tracks when listening in the playlist missing. I can only remove tracks wh...

Casual Listener

Plan Free/Premium Country Switzerland Device (Huawei P20 Lite) Operating System (Android EMUI 9.1.0)   My Question or Issue Hello Spotify, In the Spotify App is the function for delet...

Ottomannen

Casual Listener

2388 Views

3 replies

13 likes

  • 2388 Views
  • 3 replies
  • 13 likes

Superuser Contribution App doesn't start or crashes after some time

The app doesn't start at all. It shows the the logo from spotify an freezes. When the app ist started after a couple of minutes I can't search music or start the latest song. I deleted the app and reinstall several times. App and android is on the ne...

Casual Listener

The app doesn't start at all. It shows the the logo from spotify an freezes. When the app ist started after a couple of minutes I can't search music or start the latest song. I deleted the app and re...

Anni2

Visitor

811 Views

3 replies

1 likes

  • 811 Views
  • 3 replies
  • 1 likes

Local files on phone speeded up and lagged

PlanPremiumCountryPolandDeviceXiaomi Redmi Note 2Operating SystemAndroid 5.0.2 My Question or IssueHello! I got an issue some time ago and, as I couldn't manage it by myself, I decided to write down my problem.Recently I used the option with local fi...

Visitor

Plan Premium Country Poland Device Xiaomi Redmi Note 2 Operating System Android 5.0.2   My Question or Issue Hello! I got an issue some time ago and, as I couldn't manage it by myself,...

580 Views

0 replies

1 likes

  • 580 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify Stuck Loading on Galaxy S7

United StatesPremium Device: Samsung Galaxy S7Operating SystemAndriod 8.0 Oreo I've gone through (more than once) the steps you should go through to reset Spotify on Andriod (uninstall, delete com.spotify in Andriod/data, remove from offline devices,...

Casual Listener

United States Premium       Device: Samsung Galaxy S7 Operating System Andriod 8.0 Oreo     I've gone through (more than once) the steps you should go through to re...

martin18d

Casual Listener

1140 Views

2 replies

0 likes

doesn't load
doesn't work
galaxy s7
loading
Samsung
slow
stuck loading
  • 1140 Views
  • 2 replies
  • 0 likes

Play queue does not match playlist

Premium | US Galaxy S9 | Android 9I have a playlist of about 521 songs, and shuffle is definitely turned off. I have the playlist sorted by recently added so I can listen to my songs in the order I add them. However, after clearing the play queue, an...

Visitor

Premium | US Galaxy S9 | Android 9 I have a playlist of about 521 songs, and shuffle is definitely turned off. I have the playlist sorted by recently added so I can listen to my songs...

530 Views

0 replies

1 likes

  • 530 Views
  • 0 replies
  • 1 likes

Android - Playlists No Longer Displayed in Library

PlanFree/PremiumCountryUSA DevicePixel 3 Operating SystemAndroid 9 My Question or Issue In "Your Library" I no longer have 'Playlists' as an option (or 'Podcasts' for that matter). I am running Spotify version 8.5.18.934. I have tried logging out and...

Music Fan

Plan Free/Premium Country USA  Device Pixel 3  Operating System Android 9   My Question or Issue   In "Your Library" I no longer have 'Playlists' as an option (or 'Podc...

the_gregster12

Music Fan

959 Views

2 replies

1 likes

  • 959 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify starts music automatically

Hey there,So my problem is, that my spotify starts the music automatically.Also when i hear to my music, it skips suddenly the current song and 2 others. After that i can listen to this sPlafor about 1 minute and it starts again. I hope u can help me...

Visitor

Hey there, So my problem is, that my spotify starts the music automatically. Also when i hear to my music, it skips suddenly the current song and 2 others. After that i can listen to this sPlafor a...

user-removed

Not applicable

535 Views

2 replies

0 likes

  • 535 Views
  • 2 replies
  • 0 likes

Echo Dot not playing albums

PlanPremiumCountryUKDeviceNokia 6 Hi,I'm trying to play albums from my phone through my Amazon Echo Dot, but the devices don't connect. I can play artist radio and podcasts from my phone through the Echo Dot, but not albums. This is a new issue, as l...

Visitor

Plan Premium Country UK Device Nokia 6   Hi, I'm trying to play albums from my phone through my Amazon Echo Dot, but the devices don't connect.   I can play artist radio and podca...

662 Views

0 replies

1 likes

  • 662 Views
  • 0 replies
  • 1 likes

How do I find imported songs?

Hello dear Community,I have a Premium Family account and I am using a Samsung S8 Android device. I found the import function in the settings, and I imported 4 songs from my local cell phone storage. But how can I find them?! Search does not work, I d...

Casual Listener

Hello dear Community, I have a Premium Family account and I am using a Samsung S8 Android device. I found the import function in the settings, and I imported 4 songs from my local cell phone storage...

tobiphob

Casual Listener

3633 Views

2 replies

0 likes

import android songs local offline
  • 3633 Views
  • 2 replies
  • 0 likes

Google and Waze Integration not working

DeviceOneplus 6tOperating SystemAndroid P My Question or IssueNot able to connect to google maps media control and crashes waze when connecting to spotify

Casual Listener

Device Oneplus 6t Operating System Android P   My Question or Issue Not able to connect to google maps media control and crashes waze when connecting to spotify

teknotard

Visitor

2935 Views

8 replies

3 likes

  • 2935 Views
  • 8 replies
  • 3 likes

Bluetooth cover ...size

I think the common problem with displaying the album cover/art via bluetooth, is related with the size of the image.Is it possible to have an option to select the cover size/resize?Thank you

Newbie

I think the common problem with displaying the album cover/art via bluetooth, is related with the size of the image. Is it possible to have an option to select the cover size/resize? Thank you

668 Views

0 replies

1 likes

  • 668 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify on Android starts automatically playing music

PlanPremiumCountryGermanyDevicePixel 2, Operating SystemAndroid 10 My Question or IssueSome days ago i updated the Spotify App for Android. Yesterday in the evening spotify automatically started to resume on playing my playlist, i played some hours a...

Regular

  Plan Premium Country Germany Device Pixel 2,  Operating System Android 10   My Question or Issue Some days ago i updated the Spotify App for Android. Yesterday in the even...

hannes1812

Regular

788 Views

3 replies

0 likes

  • 788 Views
  • 3 replies
  • 0 likes

Can I recover offline files from my Android device when I lost the original files on my PC?

I've added some offline files to Spotify, and can still play them on my Android phone, But now my laptop has crashed severely (harddisk unrecoverable) so I lost the original files. Is there a way to restore the mp3 files from Android or do I have to ...

Regular

I've added some offline files to Spotify, and can still play them on my Android phone, But now my laptop has crashed severely (harddisk unrecoverable) so I lost the original files. Is there a way...

Amimi

Newbie

1733 Views

4 replies

0 likes

Android
recover
  • 1733 Views
  • 4 replies
  • 0 likes

[Bug] Critical Error on ChromeOS

PlanPremiumCountryCanadaDeviceChromebook, Asus C100POperating SystemChromeOSVersion 76.0.3809.102 (Build officiel) (32 bits) My Question or IssueThe Spotify android app triggers a fatal error upon launch and crashes. Steps to Replicate:Launch the Goo...

Casual Listener

Plan Premium Country Canada Device Chromebook, Asus C100P Operating System ChromeOS Version 76.0.3809.102 (Build officiel) (32 bits)   My Question or Issue The Spotify android ap...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

resuming after phone call

PlanPremiumCountryNorway DeviceSamsung Galaxy S9+Operating SystemAndroid Pie Spotify does not resume after a phone callWhen I'm playing music and I recive a phone call Spotify pauses but it does not resume when the phone call ends. I check Spotify ap...

Newbie

Plan Premium Country Norway   Device Samsung Galaxy S9+ Operating System Android Pie   Spotify does not resume after a phone call When I'm playing music and I recive a phone call...

ShaunB1

Casual Listener

1243 Views

2 replies

2 likes

  • 1243 Views
  • 2 replies
  • 2 likes

How to play albums without SHUFFLE?

Playing an albums in the original order is the default function in windos app, but on anodroid app it gives me only the option to play is on shuffle mode.is it a bug?

Casual Listener

Playing an albums in the original order is the default function in windos app, but on anodroid app it gives me only the option to play is on shuffle mode. is it a bug?

user-removed

Not applicable

1039 Views

5 replies

0 likes

  • 1039 Views
  • 5 replies
  • 0 likes

I can't download local files

PlanPremiumDeviceHuawei P9 Lite 2017Operating SystemAndroid 7.0My Question or IssueI wanted to download a song (yes, only one song) from local files. So I uploaded it from my pc, put the song into a separate playlist and tried to hit "Download" on my...

Visitor

Plan Premium Device Huawei P9 Lite 2017 Operating System Android 7.0 My Question or Issue I wanted to download a song (yes, only one song) from local files. So I uploaded it from my pc, put th...

Brunelicia

Community Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

LOUD volume spike when using Spotify Equalizer

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 3Operating SystemAndroid 9My Question or IssueI recently got a new pair of headphones and the bass was a little too heavy, which made my ears hurt after a while. No big deal, since the Spotify android...

Newbie

Plan Premium Country United States Device Google Pixel 3 Operating System Android 9 My Question or Issue I recently got a new pair of headphones and the bass was a little too heavy, which ma...

696 Views

0 replies

0 likes

  • 696 Views
  • 0 replies
  • 0 likes

Albums out of order

PlanPremiumCountryNew ZealandDeviceGalaxy A8Operating SystemAndroid 9 My Question or IssueMy albums are all out of order. Usually I have them sorted by Artist - Title - so for instance Blonde on Blonde would come before Blood on the Tracks which woul...

Casual Listener

Plan Premium Country New Zealand Device Galaxy A8 Operating System Android 9   My Question or Issue My albums are all out of order. Usually I have them sorted by Artist - Title - so fo...

611 Views

0 replies

2 likes

  • 611 Views
  • 0 replies
  • 2 likes