Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194442 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194442 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535603 Views

78 replies

3 likes

  • 535603 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439070 Views

565 replies

37 likes

Account
Free
  • 439070 Views
  • 565 replies
  • 37 likes

Pausing randomly when phone screen off

For some reason for the past few months, spotify will pause when my phone screen is off. It's usually when I am in a place with bad service, but the music I am listening to is all downloaded. I will lock my phone, turning the screen off and the music...

Casual Listener

For some reason for the past few months, spotify will pause when my phone screen is off. It's usually when I am in a place with bad service, but the music I am listening to is all downloaded. I will ...

Jose_M

Spotify Star

1414 Views

3 replies

3 likes

  • 1414 Views
  • 3 replies
  • 3 likes

Superuser Contribution Always shuffle

Plan/PremiumCountryNorwayDeviceOnePlus 6Operating SystemOxygen 9.0.8 My Question or IssueI can't turn off shuffle. I can turn on and off the button but it shuffles anyway.

Visitor

Plan /Premium Country Norway Device OnePlus 6 Operating System Oxygen 9.0.8   My Question or Issue I can't turn off shuffle. I can turn on and off the button but it shuffles anyway.

Katerina

Spotify Legend

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for android running slow

PlanPremium/family accountCountryUkDeviceSamsung Note8Operating SystemAndroid Oreo My Question or IssueThe app is running really slow if i flick 2 or 3 songs ahead it freezes and takes about 30 seconds to come right. Ive uninstalled removed sd card c...

Visitor

Plan Premium/family account Country Uk Device Samsung Note8 Operating System Android Oreo   My Question or Issue The app is running really slow if i flick 2 or 3 songs ahead it fr...

Katerina

Spotify Legend

746 Views

1 replies

0 likes

android not playing
  • 746 Views
  • 1 replies
  • 0 likes

Superuser Contribution Clock and Spotify

Can't connect Spotify to clock Plan Premium Country India Device OnePlus 6 Operating System Android Pie My Question or Issue [snip - Community Moderator edit]

Casual Listener

Can't connect Spotify to clock  Plan Premium Country India Device OnePlus 6 Operating System Android Pie   My Question or Issue     [snip - Community Mod...

Katerina

Spotify Legend

704 Views

1 replies

0 likes

Google Clock
india
Premium
  • 704 Views
  • 1 replies
  • 0 likes

Mic ? Not working VR app

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

nielrio

Gig Goer

1475 Views

3 replies

0 likes

Help
  • 1475 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Downloads keep getting deleted

PlanPremiumCountryGermanyDeviceSamsung Galaxy 8Operating System Android Pie My Question or IssueMy downloads are getting always deleted after not using the app for 3-4 hours since last week. I have no issues with my storage (35GB free)

Casual Listener

  Plan Premium Country Germany Device Samsung Galaxy 8 Operating System  Android Pie   My Question or Issue My downloads are getting always deleted after not using the app f...

Katerina

Spotify Legend

838 Views

1 replies

0 likes

  • 838 Views
  • 1 replies
  • 0 likes

Superuser Contribution Crashes when I play music

The app is working well when downloading, looking for songs, etc., but when I start playing any music, it plays and crashes within 3 seconds. It was working perfectly until I paid for the subrscription yesterday. Tried logging in and out, reinstallin...

Visitor

The app is working well when downloading, looking for songs, etc., but when I start playing any music, it plays and crashes within 3 seconds. It was working perfectly until I paid for the subrscripti...

Katerina

Spotify Legend

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

Please Stop the Unnecessary Updates

PlanPremiumCountryAustraliaDeviceHuawei Nova 3ECar: Kia Sportage Operating SystemAndroid My Question or IssueOk so I am writing this because my phone accidentally updated all of my apps which I specifically asked Google Play not to do for this very r...

Regular

Plan Premium Country Australia Device Huawei Nova 3E Car: Kia Sportage   Operating System Android   My Question or Issue Ok so I am writing this because my phone accidentally up...

james_spotify85

Regular

1393 Views

2 replies

4 likes

Update bug across multiple platforms
  • 1393 Views
  • 2 replies
  • 4 likes

Connexion Android hors réseau

PlanPremium FamilyCountryFranceDeviceSmartphoneOperating SystemAndroidMy Question or IssueBonjour,sur mon Samsung A3 en Android 8.0, j'arrive à ouvrir l'application Spotify que je sois connecté ou non au réseau. Cela me permet d'avoir accès aux chans...

Visitor

Plan Premium Family Country France Device Smartphone Operating System Android My Question or Issue Bonjour, sur mon Samsung A3 en Android 8.0, j'arrive à ouvrir l'application Spotify que je...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

Spotify widget gone?

PlanPremium DeviceHTC Desire 830 My Question or IssueI used to have a spotify widget on my homescreen which I could use to control my spotify without having to open the app.But my spotify updated today and all of a sudden this widget was gone and als...

Visitor

Plan Premium   Device HTC Desire 830    My Question or Issue I used to have a spotify widget on my homescreen which I could use to control my spotify without having to open the ...

user-removed

Not applicable

1254 Views

3 replies

0 likes

  • 1254 Views
  • 3 replies
  • 0 likes

Deleting Songs

PlanPremiumCountry DeviceAndroid My Question or IssueI don't see the delete option anymore all i see is unlike, is that the same as delete?

Visitor

  Plan Premium Country   Device Android   My Question or Issue I don't see the delete option anymore all i see is unlike, is that the same as delete?

Brunelicia

Community Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Local files on phone

PlanPremiumCountry Device Operating System Android My Question or IssueI know this has been discussed before but I've tried everything suggested and it still doesn't work.I want to make a playlist using both local files from my computer and streamed ...

Visitor

  Plan Premium Country   Device   Operating System  Android    My Question or Issue I know this has been discussed before but I've tried everything suggested ...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

Daily mix never updates

PlanFreeCountryCanadaDeviceGalaxy S9+ I have been using spotify for about half a year but I noticed that my daily mixes on my phone have stopped updating for maybe 2 months now. I know it's not because I'm not using spotify enough because this only h...

Visitor

Plan Free Country Canada Device Galaxy S9+   I have been using spotify for about half a year but I noticed that my daily mixes on my phone have stopped updating for maybe 2 months now. I ...

Emilia_8

Community Legend

490 Views

2 replies

0 likes

  • 490 Views
  • 2 replies
  • 0 likes

Spotify in my Car

Hi I have Spotify Premium and I want to play my downloaded playlist in my Car via my Samsung S6. I have connected my phone to the media centre in my Car via USB but it just says no files excist.My Car also has an Aux input which is round like a 3.5mm...

Newbie

Hi I have Spotify Premium and I want to play my downloaded playlist in my Car via my Samsung S6.  I have connected my phone to the media centre in my Car via USB but it just says no files ...

fredthesquid

Casual Listener

1615 Views

3 replies

0 likes

  • 1615 Views
  • 3 replies
  • 0 likes

Superuser Contribution Downloading a podcast

PlanPremiumDeviceMotorolaOperating System Android My Question or IssueSo I've been trying to download the GiantBomb podcast. Between this week and last week I have not been able to download it. It says its downloading but no download taking place. Ha...

Casual Listener

Plan Premium Device Motorola Operating System  Android   My Question or Issue So I've been trying to download the GiantBomb podcast. Between this week and last week  I have not...

Katerina

Spotify Legend

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

How to disable autoplay on startup

PlanPremiumCountryThe Netherlands DeviceMoto G6 PlayOperating SystemAndroid 9 Pie My Question or IssueWhen I am in my car and my phone Moto G6 Play is connected to Bluetooth with Parrot, Spotify autoplays when opening the app. I just want to lookup a...

Casual Listener

Plan Premium Country The Netherlands   Device Moto G6 Play Operating System Android 9 Pie   My Question or Issue When I am in my car and my phone Moto G6 Play is connected to Blu...

737 Views

0 replies

0 likes

  • 737 Views
  • 0 replies
  • 0 likes

Superuser Contribution How to search through all Downloaded Songs while in offline Mode?

Premium User/ Huawei Mate 10 LiteProblem:If iam in offline Mode and looking for some Songs only downloaded in Playlist. The Same Song Shows up 3-6 Times in the Results or dont Show at all.So If the second one happens:If i want to hear that Song in of...

Casual Listener

Premium User/ Huawei Mate 10 Lite Problem: If iam in offline Mode and looking for some Songs only downloaded in Playlist. The Same Song Shows up 3-6 Times in the Results or dont Show at all. So If...

Devkey

Casual Listener

668 Views

2 replies

0 likes

  • 668 Views
  • 2 replies
  • 0 likes

Superuser Contribution Lyrics blocking Spotify

Plan : PremiumCountry : CanadaDevice : Oneplus 3TOperating System : Android 9.0.4 My Question or IssueThe lyrics tabs is buggy as **bleep**. It pops up in front of the cover and prevent me of using the Previous/Pause/Next button, as well as the timel...

Newbie

Plan : Premium Country : Canada Device : Oneplus 3T Operating System : Android 9.0.4   My Question or Issue The lyrics tabs is buggy as **bleep**. It pops up in front of the...

Katerina

Spotify Legend

659 Views

1 replies

0 likes

  • 659 Views
  • 1 replies
  • 0 likes

Superuser Contribution My TV is unavailable until i start the app from the TV itself.

Hi.Back in the good old days I could start my Spotify app from my Sony phone, and by playing a track my Samsung TV popped up in the "Devices Available" list.I recently got a new phone (Huawei), and now this doesn't work.... Only by starting the app f...

Newbie

Hi. Back in the good old days 😜 I could start my Spotify app from my Sony phone, and by playing a track my Samsung TV popped up in the "Devices Available" list. I recently got a new phone (Huawei)...

Katerina

Spotify Legend

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't make a radio

PlanPremiumCountryPolandDevicePixel 3Operating SystemAndroid My Question or IssueI'm trying to make a radio of mixed styles, using playlist radio feature. Unfortunately it only plays same short list of artists(just different songs) and repeats itself...

Casual Listener

Plan Premium Country Poland Device Pixel 3 Operating System Android   My Question or Issue I'm trying to make a radio of mixed styles, using playlist radio feature. Unfortunately it on...

hilly1238300

Visitor

930 Views

5 replies

1 likes

  • 930 Views
  • 5 replies
  • 1 likes