Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
Wednesday
Timbo6sic6
Casual Listener
68243 Views
69 replies
26 likes

68243 Views
69 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
29023 Views
5 replies
0 likes

29023 Views
5 replies
0 likes

Daily mixes are not updating

PlanFree Operating SystemAndroid Oreo My Question or issue I've been experiencing this issue for almost a month, the daily mixes keep the same tracks, even though I use them frequently I don’t know what to do. Thanks for the help.

naidra
Visitor
Plan Free Operating System Android Oreo My Question or issue I've been experiencing this issue for almost a month, the daily mixes keep the same tracks, even though ...
2019-07-19 10:19:50 PM
2019-07-21 7:16:59 PM
Emilia_8
Community Legend
3740 Views
2 replies
2 likes
bug
stuck

3740 Views
2 replies
2 likes

Shy has the shuffle all songs option been removed from the iOS app? Still available on other devices

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Seb-b2t
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-07-21 10:14:14 AM
2019-07-21 5:16:44 PM
Rene01
Community Legend
396 Views
1 replies
0 likes

396 Views
1 replies
0 likes

Chromecast takes ages to start a song

PlanPremiumCountryNzDeviceSamsung j6Operating android 9 My Question or Issue I have a new chromecast ultra. And the latest play store spotify and Google home app.The song wont play or takes forever. Sending it to the chromecast works and the album ar...

Jaydapunk1
Visitor
Plan Premium Country Nz Device Samsung j6 Operating android 9 My Question or Issue I have a new chromecast ultra. And the latest play store spotify and Google home app. ...
2019-07-21 4:06:45 PM
292 Views
0 replies
0 likes

292 Views
0 replies
0 likes

"Spotify Connect" on Galaxy watch

PlanPremiumCountry DeviceSamsung Galaxy Watch 42mm8Operating SystemTinzen My Question or IssueI can't find the option to connect to a device via "spotify connect" on the spotify app for the samsung galaxy watch. According to the samsung wearables sup...

Tinzenuser22
Casual Listener
Plan Premium Country Device Samsung Galaxy Watch 42mm8 Operating System Tinzen My Question or Issue I can't find the option to connect to a device via "spotify connect" on the...
2019-07-14 10:15:30 PM
2019-07-21 3:38:46 PM
Tinzenuser22
Casual Listener
386 Views
1 replies
0 likes

386 Views
1 replies
0 likes

Can't open app. Icon grayed out, non-responsive

On my Amazon Fire phone the icon for Spotify inexplicably and suddenly greyed itself out. It does not respond when clicked. I uninstalled the app, cleared cache/data etc, reinstalled, and it remains in the same state. I'm on Spotify Premium and runni...

kwikwits
Casual Listener
On my Amazon Fire phone the icon for Spotify inexplicably and suddenly greyed itself out. It does not respond when clicked. I uninstalled the app, cleared cache/data etc, reinstalled, and it remains ...
2017-11-22 1:11:22 PM
2019-07-21 2:47:35 PM
GregEdy
Casual Listener
784 Views
1 replies
0 likes

784 Views
1 replies
0 likes

Chomecast audio bug for 320k streaming, is it fixed yet??

PlanPremiumCountryUSADeviceGoogle PixelOperating SystemAndroid My Question or IssueI have been told and research tells me that spotify transcodes the 320k vorbis output into 256k AAC for the Chomecast, in my case, Chromecast Audio. This is unacceptab...

TheGreatYashu
Casual Listener
Plan Premium Country USA Device Google Pixel Operating System Android My Question or Issue I have been told and research tells me that spotify transcodes the 320k vorbis output into ...
2019-07-19 6:03:57 PM
2019-07-21 12:57:49 PM
TheGreatYashu
Casual Listener
941 Views
1 replies
2 likes

941 Views
1 replies
2 likes

Spotify bugging on EMUI OS(Huawei OS)

PlanPremium(Family plan)CountrySpainDeviceHuawei Mate 9Operating SystemAndroid version 9EMUI build version 9.0.1.158Spotify version installed8.5.2.759My Issue(s)When booting Spotify from fresh, the loading screen becomes bugged and pixelated, as if i...

nacho_baracho99
Gig Goer
Plan Premium(Family plan) Country Spain Device Huawei Mate 9 Operating System Android version 9 EMUI build version 9.0.1.158 Spotify version installed 8.5.2.759 My Issue(s) When booting S...
2019-04-24 10:16:56 PM
2019-07-21 9:58:55 AM
Kingwa
Visitor
1624 Views
1 replies
2 likes
bugs
Crash
Huawei Mate 9
loading screen bug

1624 Views
1 replies
2 likes

Payment issues spotify bank account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Jaydd
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-07-21 9:32:41 AM
447 Views
0 replies
0 likes
Spotify Bank account

447 Views
0 replies
0 likes

I can't find the spotify app for my gear s3 frontier on the galaxy store

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Lalovu_2901
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-07-21 8:17:58 AM
716 Views
0 replies
0 likes
Gear s3 frontier
mexico
Premium
Spotify download

716 Views
0 replies
0 likes

Save daily mix in the new UI

Does anyone know how to save a daily mix to a playlist in the new UI? In the old one you could just press the 3 dots on the upper right corner but since the update they are missing.

CristianTrushin
Visitor
Does anyone know how to save a daily mix to a playlist in the new UI? In the old one you could just press the 3 dots on the upper right corner but since the update they are missing.
2019-07-20 12:07:15 AM
364 Views
0 replies
0 likes

364 Views
0 replies
0 likes

[BUG] Sound problem after receiving a notification from Facebook

CountryRomania DeviceHuawei Mate 20 Lite SNE-LX1Operating SystemAndroid 9.0 (EMUI 9), I also encountered the issue on Android 8.1 ( EMUI 8.1 ) My IssueI have a problem with the sound after I receive a notification from Facebook, everytime a notificat...

user-removed
Visitor
Country Romania Device Huawei Mate 20 Lite SNE-LX1 Operating System Android 9.0 (EMUI 9), I also encountered the issue on Android 8.1 ( EMUI 8.1 ) My Issue I have a pro...
2019-07-20 9:50:59 PM
2019-07-20 9:53:58 PM
user-removed
Not applicable
458 Views
1 replies
0 likes

458 Views
1 replies
0 likes

Android looks like ios!?

As of todays little format change my android device works just like the Ios app and i absolutely hate it. I use and LG G4 running android 6.0.0 Everythings in a differnt place and its has made mothing more usefull or convenient to use. The bottom par...

user-removed
Visitor
As of todays little format change my android device works just like the Ios app and i absolutely hate it. I use and LG G4 running android 6.0.0 Everythings in a differnt place and its has made mothin...
2016-11-22 6:50:30 AM
2019-07-20 8:08:10 PM
Dano54
Visitor
632 Views
2 replies
5 likes

632 Views
2 replies
5 likes

I can't see option to download to SDCard

PlanPremiumCountry UK DeviceMoto E4Operating System Android 7.1.1 My Question or IssueMy phone has a 8GB SD Card, which is correctly recognised in System > Settings > Storage Settings as 'portable storage'. In System > Settings > Apps > Spotify > Per...

DavidA2019
Newbie
Plan Premium Country UK Device Moto E4 Operating System Android 7.1.1 My Question or Issue My phone has a 8GB SD Card, which is correctly recognised in System > Setting...
2019-07-20 7:33:21 PM
258 Views
0 replies
0 likes

258 Views
0 replies
0 likes

Problem with Spotify connect and Android Tv

PlanPremiumCountryDenmarkDeviceSony BraviaOperating SystemAndroid TV Oreo My Question or IssueWith Android 7 Spotify was allways running in the background, allowing my phone to find and stream to Spotify connect.With Android 8 the TV shuts down Spoti...

115910061
Casual Listener
Plan Premium Country Denmark Device Sony Bravia Operating System Android TV Oreo My Question or Issue With Android 7 Spotify was allways running in the background, allowing m...
2019-07-20 5:57:35 PM
966 Views
0 replies
4 likes

966 Views
0 replies
4 likes

Spotify Connect no Control over Music After connecting

PlanPremiumCountryGermanyDeviceXiaomi A2 LiteOperating SystemAndroid 9 Pie My Question or IssueThis Bug has been going on for a few weeks now. After I connect to a wifi streaming device (Denon AVR–X1500H or Chrome Cast) the song starts playing on the...

Quuupe
Newbie
Plan Premium Country Germany Device Xiaomi A2 Lite Operating System Android 9 Pie My Question or Issue This Bug has been going on for a few weeks now. After I connect to a wi...
2019-07-20 11:51:09 AM
524 Views
0 replies
0 likes
Chrome cast
Spotify connect remote
Troubleshooting

524 Views
0 replies
0 likes

Find in like songs

PlanPremiumCountryUkDeviceSamsung Galaxy S8Operating SystemLatest, no idea its food My Question or IssueWhen I got one of the last or the last update the beat feature for me was the find as I hated the old way when it would filter the playlist and no...

Equippedtable
Visitor
Plan Premium Country Uk Device Samsung Galaxy S8 Operating System Latest, no idea its food My Question or Issue When I got one of the last or the last update the beat feature...
2019-07-20 11:21:12 AM
328 Views
0 replies
0 likes
Find
liked songs

328 Views
0 replies
0 likes

Spotify spontaneously starts casting on my chromecast (not playing)

PlanPremiumCountrySlovakia Device(OnePlus7Pro)Operating System(Android OxygenOS 9.5.8GM21BA) My Question or IssueSpotify is spontaneously casting on my chromecast, starting my receiver and my tv in the process. There is just the big SPOTIFY label on ...

emzetko
Newbie
Plan Premium Country Slovakia Device (OnePlus7Pro) Operating System (Android OxygenOS 9.5.8GM21BA) My Question or Issue Spotify is spontaneously casting on my chromecast, sta...
2019-07-20 9:49:36 AM
514 Views
0 replies
0 likes
Android
spontaneously casting

514 Views
0 replies
0 likes

No longer able to add podcast shortcuts to home screen?

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Samsung galaxy s9+Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 9My Question or IssueI always had podcasts on my homescreen as shortcuts but after spotify ...

Lizziegrant
Newbie
Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung galaxy s9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 9 My Question or...
2019-07-20 7:48:31 AM
1903 Views
0 replies
11 likes
Podcasts
shortcuts

1903 Views
0 replies
11 likes

Music stop to play

Hello,I'm trying to play Post Malone's music Goodbye. It been always stopped at 2'12" but the play is selected and there is no song. It just go back to play if I change to 2'13".What should I do?PlanPremiumCountry Brazil DeviceAsus Zenfone 5Operating...

_581xf-tj4ysc
Newbie
Hello, I'm trying to play Post Malone's music Goodbye. It been always stopped at 2'12" but the play is selected and there is no song. It just go back to play if I change to 2'13". What should I do?...
2019-07-19 12:33:50 AM
356 Views
0 replies
0 likes

356 Views
0 replies
0 likes

Android App starts playing without prompt. / Switches to Chrome Player without prompt

Plan: PremiumDevice: Droid TurboOperating System: 8.0 My Question or Issue:The android app has taken to starting to play on its own while the phone is sitting locked. The music it starts playing seems completely unrelated to anything I was listening,...

Lincon
Casual Listener
Plan: Premium Device: Droid Turbo Operating System: 8.0 My Question or Issue: The android app has taken to starting to play on its own while the phone is sitting locked...
2019-07-19 8:12:10 AM
2019-07-19 12:27:56 AM
spirki
Gig Goer
518 Views
1 replies
1 likes
Android

518 Views
1 replies
1 likes

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Forum Posts

Solved!! New and Improved Android Widget

Solved!! The version of Spotify I have has completely different features than another free user.

Daily mixes are not updating

Shy has the shuffle all songs option been removed from the iOS app? Still available on other devices

Chromecast takes ages to start a song

"Spotify Connect" on Galaxy watch

Can't open app. Icon grayed out, non-responsive

Chomecast audio bug for 320k streaming, is it fixed yet??

Spotify bugging on EMUI OS(Huawei OS)

Payment issues spotify bank account

I can't find the spotify app for my gear s3 frontier on the galaxy store

Save daily mix in the new UI

[BUG] Sound problem after receiving a notification from Facebook

Android looks like ios!?

I can't see option to download to SDCard

Problem with Spotify connect and Android Tv

Spotify Connect no Control over Music After connecting

Find in like songs

Spotify spontaneously starts casting on my chromecast (not playing)

No longer able to add podcast shortcuts to home screen?

Music stop to play

Android App starts playing without prompt. / Switches to Chrome Player without prompt

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