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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

388856 Views

545 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8069 Views

0 replies

7 likes

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  • 7 likes

How to roll back version?

PlanPremiumCountryAusDeviceSamsung Galaxy 9Operating SystemAndroid Pie How do I roll back to a previous version that still contains the widget?

Casual Listener

Plan Premium Country Aus Device Samsung Galaxy 9 Operating System Android Pie   How do I roll back to a previous version that still contains the widget?  

Dragoshade

Music Fan

1107 Views

2 replies

6 likes

  • 1107 Views
  • 2 replies
  • 6 likes

Alternative recommendations

Looking for recommendations for a music streaming app with a handy widget, 'cos this ain't it, chief

Visitor

Looking for recommendations for a  music streaming app with a handy widget, 'cos this ain't it, chief

lthielke

Casual Listener

814 Views

2 replies

2 likes

  • 814 Views
  • 2 replies
  • 2 likes

Spotify Pauses constantly when listening to Long form content

PlanPremiumCountryAustralia DeviceOPPO Reno ZOperating SystemAndroid 9 (Pie) My playback consistently pauses when listening to long form content (Podcasts or longer songs) for some reason. It mainly happens when I'm driving but it also happens when I...

Visitor

Plan Premium Country Australia   Device OPPO Reno Z Operating System Android 9 (Pie)   My playback consistently pauses when listening to long form content (Podcasts or longer song...

Jose_M

Spotify Star

608 Views

1 replies

1 likes

  • 608 Views
  • 1 replies
  • 1 likes

some songs don't play

PlanPremiumCountryBrasilDevice(Xiaomi Redmi S2)Operating System(Android) My Question or Issue Some songs don't play. they appear to be locked, but there are no options to unlock them.

Visitor

Plan Premium Country Brasil Device (Xiaomi Redmi S2) Operating System (Android)   My Question or Issue   Some songs don't play. they appear to be locked, but there are no option...

Jose_M

Spotify Star

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to Login on Android app.

Plan: FreeCountry: United StatesDevice: Motorola Moto x4Operating System: Android 9 (Pie) Hello. Just as the title states, I am unable to login using the app on my phone. I tried opening up the app a couple days ago as usual and noticed it was logged...

Casual Listener

Plan: Free Country: United States Device: Motorola Moto x4 Operating System: Android 9 (Pie)     Hello.  Just as the title states, I am unable to login using ...

FrostburnSpirit

Casual Listener

1702 Views

3 replies

0 likes

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  • 3 replies
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sorting/filtering

PlanFree/PremiumCountry U.S. Device LG G6(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System android(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: I have followed for sorting and filtering a playlist, however, when I cl...

Visitor

Plan Free/Premium Country U.S.   Device LG G6 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System android (iOS 10, Android Oreo, Windows 10,etc.)   My Questio...

dakew

Newbie

522 Views

2 replies

0 likes

  • 522 Views
  • 2 replies
  • 0 likes

Widget.

PlanPremium family CountryUnited States DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueYou took the widget. Why would you take something away from a paying customer like that? You keep changing away from what I liked about you...

Newbie

  Plan Premium family  Country United States  Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue You took the widget. Why would you take ...

Jose_M

Spotify Star

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Solved!! I can't listen to just a specific album, and can't loop.

PlanFreeCountryEngland DeviceHuawei Y9Operating System Android Oreo Alright, I am a huge musical fan, and I used to use Spotify on an older tablet that allowed me to play just an album. Now, I moved to phone, and more songs have been added to the alb...

Newbie

Plan Free Country England  Device Huawei Y9 Operating System  Android Oreo   Alright, I am a huge musical fan, and I used to use Spotify on an older tablet that allowed m...

Emilia_8

Community Legend

693 Views

1 replies

0 likes

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  • 1 replies
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daily mix will not update

PlanFree (was premium before)Country IsraelDeviceSamsung Galaxy 7 and 8My Question or Issuefor couple of mouths I didn't get any now updates on my daily mixes (any of the 6)they are not refreshing and have the same songs every time.this happens only ...

Newbie

  Plan Free (was premium before) Country  Israel Device Samsung Galaxy 7 and 8 My Question or Issue for couple of mouths I didn't get any now updates on my daily mixes (any of the 6...

Emilia_8

Community Legend

560 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Local files won't download

PlanPremiumCountryUSADeviceWindows 10 to Note 8 My Question or IssueLocal files won't download no matter what I do. They show up on the playlist but won't download. I've tried all of the suggestions on all the other posts I could find (all the way ba...

Visitor

Plan Premium Country USA Device Windows 10 to Note 8   My Question or Issue Local files won't download no matter what I do. They show up on the playlist but won't download.   I've...

Kokanee9

Visitor

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Local File to android audio playback bug

PlanPremiumCountry UKDeviceSony experia E5Operating SystemAndroid Marshmallow My Question or IssueWhen I transfer a local file from my PC to a downloaded playlist that's on my phone it trafers perfectly fine, and is available to play offline. However...

Casual Listener

Plan Premium Country  UK Device Sony experia E5 Operating System Android Marshmallow   My Question or Issue When I transfer a local file from my PC to a downloaded playlist that's...

ERCR

Visitor

855 Views

1 replies

0 likes

  • 855 Views
  • 1 replies
  • 0 likes

Ridiculous that we can't hide recently playedon android

Resd the tile . This change has no good reason whatsoever. The app just keeps getting worse and worseProbably not going to resub. This change pisses off thousands of people and there is legit no reason for at all it's so annoying I'm probably droppin...

Newbie

Resd the tile . This change has no good reason whatsoever. The app just keeps getting worse and worse Probably not going to resub.    This change pisses off thousands of people and there...

360 Views

0 replies

1 likes

  • 360 Views
  • 0 replies
  • 1 likes

Shazam Playlist

PlanPremiumCountryUSADeviceLG K20+Operating SystemAndroid My Question or IssueWhy are less than half of my Shazam tracks showing in playlist? Is there a limit to number of tracks? I have tried disconnecting and reconnecting to Spotify. Should i unins...

Newbie

Plan Premium Country USA Device LG K20+ Operating System Android   My Question or Issue Why are less than half of my Shazam tracks showing in playlist? Is there a limit to number of tr...

348 Views

0 replies

0 likes

  • 348 Views
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Scrubbing through notifications Android Q

The new music notification in android Q can be used to scroll through a song in some audio players (e.g. google play music), and i find it very strange that Spotify lite has this feature while the full app doesn't.

Newbie

The new music notification in android Q can be used to scroll through a song in some audio players (e.g. google play music), and i find it very strange that Spotify lite has this feature while the fu...

411 Views

0 replies

0 likes

  • 411 Views
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When an album is "saved" the songs don't go to your liked songs (previously the "songs" section)

PlanPremiumCountryUSDevicePixel 2 XLOperating SystemAndroid P My Question or Issue In the past when I saved an album it would also save it to the "songs" category of my library. I could listen to my whole library on shuffle by shuffling from my songs...

Newbie

Plan Premium Country US Device Pixel 2 XL Operating System Android P   My Question or Issue   In the past when I saved an album it would also save it to the "songs" category of m...

332 Views

0 replies

1 likes

  • 332 Views
  • 0 replies
  • 1 likes

Shuffle glitch

PlanPremiumCountryUnited StatesDeviceLG G6Operating SystemAndroid 8.0.0 My Question or IssueAn issue has been happening with the latest couple of updates where playlists on shuffle will completely jumble around the next songs in the queue. This tends...

Casual Listener

Plan Premium Country United States Device LG G6 Operating System Android 8.0.0   My Question or Issue An issue has been happening with the latest couple of updates where playlists on s...

1140 Views

0 replies

0 likes

Android 8
Glitch
liked songs
shuffle bug
Shuffle in playlists
  • 1140 Views
  • 0 replies
  • 0 likes

spotify

1

Visitor

1

355 Views

0 replies

1 likes

  • 355 Views
  • 0 replies
  • 1 likes

Cannot share to Instagram for Google Pixel

PlanPremiumCountryUSADeviceGoogle Pixel 3aOperating SystemAndroid 9 My Question or IssueI've had my Google Pixel 3a for a few months now, and I cannot share my current song to my Instagram story. When I click "share" the only Instagram option is to s...

Visitor

Plan Premium Country USA Device Google Pixel 3a Operating System Android 9   My Question or Issue I've had my Google Pixel 3a for a few months now, and I cannot share my current song t...

nancyliu

Visitor

542 Views

1 replies

2 likes

  • 542 Views
  • 1 replies
  • 2 likes

Playlist not displaying/playing songs in order

PlanPremiumCountryUSADeviceLG k20 PlusOperating SystemAndroid 7.0 My Question or IssueOne of my Spotify playlists has been acting... weird. I have it sorted by Artist (A - Z) and the songs are usually in numerical order by album. However, I have been...

Regular

Plan Premium Country USA Device LG k20 Plus Operating System Android 7.0   My Question or Issue One of my Spotify playlists has been acting... weird. I have it sorted by Artist (A - Z)...

295 Views

0 replies

0 likes

  • 295 Views
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Solved!! Can no longer play on Sonos using Spotify Andoid app

PlanPremiumCountryU.S.DeviceSamsung J7 2018Operating SystemAndroid Oreo My Question or IssueI'm able to play Spotify using the Sonos app, but I can no longer connect to Sonos using Spotify Android app. Reinstalling Spotify did not help. Starting song...

Music Fan

Plan Premium Country U.S. Device Samsung J7 2018 Operating System Android Oreo   My Question or Issue I'm able to play Spotify using the Sonos app, but I can no longer connect to ...

hemophobe

Music Fan

757 Views

1 replies

0 likes

  • 757 Views
  • 1 replies
  • 0 likes