Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115209 Views

27 replies

4 likes

  • 115209 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231620 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231620 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591095 Views

79 replies

3 likes

  • 591095 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485580 Views

580 replies

42 likes

Account
Free
  • 485580 Views
  • 580 replies
  • 42 likes

Superuser Contribution Whole playlist doesn't get played, only a very small percentage (Liked Songs Playlist)

PlanPremiumCountryUnited StatesDevicePixel 3Operating SystemLatest Android My Question or IssueThis has been an on going issue for months but I will try my best to describe it. Any time I want to listen to a whole playlist on either shuffle or in ord...

Regular

Plan Premium Country United States Device Pixel 3 Operating System Latest Android   My Question or Issue This has been an on going issue for months but I will try my best to describe i...

Petya

Community Legend

907 Views

2 replies

2 likes

  • 907 Views
  • 2 replies
  • 2 likes

Superuser Contribution This website

A lot of problems say "solved! Go to solution" but when I go to solution there is no solution/the solution doesn't work. I have lots of issues and some are probably in premium too judging by the comments on some posts/problems/topics.It's like Spotif...

Casual Listener

A lot of problems say "solved! Go to solution" but when I go to solution there is no solution/the solution doesn't work. I have lots of issues and some are probably in premium too judging by the comm...

Petya

Community Legend

741 Views

2 replies

2 likes

  • 741 Views
  • 2 replies
  • 2 likes

Superuser Contribution Not all Liked songs playing in Shuffleplay mode

PlanPremiumCountryUKDeviceSamsung A5 2017Operating System My Question or IssueI have 407 "Liked" songs yet when I select "shuffle play" it selects 81 songs and then plays them. When it reaches the end it starts back at the first!! I wondered why I ha...

Visitor

Plan Premium Country UK Device Samsung A5 2017 Operating System     My Question or Issue I have 407 "Liked" songs yet when I select "shuffle play" it selects 81 songs and then pla...

Petya

Community Legend

1798 Views

1 replies

2 likes

  • 1798 Views
  • 1 replies
  • 2 likes

[Android Auto] Album List shows Albums in random Order

PlanPremiumCountryGermanyDeviceNokia 6.1Operating SystemAndroid 9 (latest Security Patch) Spotify Version: Latest Beta (8.5.23.681) My Question or IssueWhen I browse trough Library->AlbumsThe List of Albums is shown but it has a absolutely random ord...

Gig Goer

Plan Premium Country Germany Device Nokia 6.1 Operating System Android 9 (latest Security Patch)   Spotify Version: Latest Beta (8.5.23.681)   My Question or Issue When I browse...

766 Views

0 replies

3 likes

  • 766 Views
  • 0 replies
  • 3 likes

Superuser Contribution Shuffle all not shuffling all

PlanPremiumCountryUSADeviceSAMSUNG GALAXY S9+Operating SystemAndroid Oreo My Question or IssueWhen I select my entire library of liked songs it only plays about 20 songs and rotates through them.

Visitor

Plan Premium Country USA Device SAMSUNG GALAXY S9+ Operating System Android Oreo   My Question or Issue When I select my entire library of liked songs it only plays about 20 songs...

Petya

Community Legend

630 Views

2 replies

1 likes

  • 630 Views
  • 2 replies
  • 1 likes

Superuser Contribution Skipping songs on playlist

my songs arent playing in the order that they should be ive uninstalled and formatted my sd card but its not playing in the order it says its in juat skips songsPremium DeviceLGAndroid

Casual Listener

my songs arent playing in the order that they should be ive uninstalled and formatted my sd card but its not playing in the order it says its in juat skips songs Premium   Device LG Android...

Petya

Community Legend

601 Views

2 replies

0 likes

  • 601 Views
  • 2 replies
  • 0 likes

Solved!! Why does Spotiy stop periodically for no reason?

Why does Spotify quite playing every so often for no reason? I running Android 5.02 on a Samsung Galaxy Tab S 10.1 with 32Gb.

Regular

Why does Spotify quite playing every so often for no reason?  I running Android 5.02 on a Samsung Galaxy Tab S 10.1 with 32Gb.

rhdroc

Regular

17852 Views

10 replies

0 likes

  • 17852 Views
  • 10 replies
  • 0 likes

Superuser Contribution [Android 9] lockscreen shows spotify notification but no information with it

PlanFreeCountryUKDeviceHuawei Y5 (2019)Operating SystemAndroid 9 My Question or IssueAs said in title when spotify is playing a song on the lockscreen a banner/ box with the word spotify shows up but nothing else so i cant see album art or song name ...

Visitor

Plan Free Country UK Device Huawei Y5 (2019) Operating System Android 9   My Question or Issue As said in title when spotify is playing a song on the lockscreen a banner/ box with the ...

Petya

Community Legend

784 Views

1 replies

0 likes

Android 9
Notifications
  • 784 Views
  • 1 replies
  • 0 likes

Superuser Contribution Whats wrong with my playlists

I live in cyprus, i have an galaxy s9, and i just payed for spotify premium.Apparantly i upgraded my brothers free account that he doesnt use anymore, i removed all the artists he was following (he is listening to classical music only) . I just follo...

Visitor

I live in cyprus, i have an galaxy s9, and i just payed for spotify premium. Apparantly i upgraded my brothers free account that he doesnt use anymore, i removed all the artists he was following (he...

Petya

Community Legend

817 Views

2 replies

0 likes

  • 817 Views
  • 2 replies
  • 0 likes

Superuser Contribution Everything is gone

My Question or IssueSo after I bought a new phone (Samsung Galaxy S10) I tried logging into my spotify account only to find all my playlists were gone and I wasn't in premium anymore, what do I do? I'm extremely desperate

Newbie

My Question or Issue So after I bought a new phone (Samsung Galaxy S10) I tried logging into my spotify account only to find all my playlists were gone and I wasn't in premium anymore, what do I do?...

Petya

Community Legend

673 Views

2 replies

0 likes

  • 673 Views
  • 2 replies
  • 0 likes

Superuser Contribution App Wont load on my Android phone

PlanFreeCountryThe U.S.DeviceMoto x4Operating SystemAndriod My Question or IssueEvery time I open up the Spotify app and try to log in it bounces back to the login page. My login works and tries to go to the homepage in the app then goes back to the ...

Casual Listener

Plan Free Country The U.S. Device Moto x4 Operating System Andriod   My Question or Issue Every time I open up the Spotify app and try to log in it bounces back to the login page. My l...

Petya

Community Legend

959 Views

3 replies

0 likes

  • 959 Views
  • 3 replies
  • 0 likes

Only liked tracks play when streaming to speaker

PlanPremiumCountryUKDeviceOne Plus 5 / Sonos OneOperating SystemAndroid Pie 9.0.8My Question or Issue*not an issue exclusive to Sonos**I'm finding that when streaming to speakers, only 'liked' songs will play, you can play none liked songs but then i...

Visitor

  Plan Premium Country UK Device One Plus 5 / Sonos One Operating System Android Pie 9.0.8 My Question or Issue *not an issue exclusive to Sonos** I'm finding that when streaming to s...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

To call autoplay I need a song, not album

PlanPremiumCountryPoland/SpainDeviceSamsung Galaxy 9Operating SystemAndroid Hello, problem with Autoplay is commonly known - anyway, sometimes I am lucky and it works. However, to start the autoplay sequence, you need a song. So I look for the one I ...

Visitor

Plan Premium Country Poland/Spain Device Samsung Galaxy 9 Operating System Android   Hello, problem with Autoplay is commonly known - anyway, sometimes I am lucky and it works.  &...

604 Views

0 replies

0 likes

autoplay
  • 604 Views
  • 0 replies
  • 0 likes

Don't see the playlists in my library

PlanFreeCountryIsraelDeviceGalaxy s10eOperating SystemAndroid 9My Question or IssueOn my Android app I can't see saved playlists on my library..Also saves podcast..

Visitor

  Plan Free Country Israel Device Galaxy s10e Operating System Android 9 My Question or Issue On my Android app I can't see saved playlists on my library.. Also saves podcast..

346 Views

0 replies

1 likes

  • 346 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Spotify crash on sleep

PlanPremiumCountryU.S.ADeviceLG K20VOperating SystemAndroid My Question or IssueSo recently, whenever I put my phone to sleep, aka the screen goes black, Spotify glicthes once, and then stops, and I have to open my phone and re-open the app again. At...

Casual Listener

  Plan Premium Country U.S.A Device LG K20V Operating System Android   My Question or Issue So recently, whenever I put my phone to sleep, aka the screen goes black, Spotify glic...

Petya

Community Legend

3162 Views

1 replies

0 likes

  • 3162 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs repeat in the same loop

PlanPremiumCountryLatviaDeviceSamsung Galaxy 4/4sOperating SystemAndroid 10 My Question or IssueWhen I'm listening to liked songs (about 1200). Spotify plays just some of them and then start to repeat from the start in same loop. Repeat is off, shuff...

Visitor

Plan Premium Country Latvia Device Samsung Galaxy 4/4s Operating System Android 10   My Question or Issue When I'm listening to liked songs (about 1200). Spotify plays just some of the...

Petya

Community Legend

1651 Views

1 replies

0 likes

  • 1651 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song pauses

PlanPremiumCountryUnited StatesDeviceOnePlus 5tOperating SystemOxygen OS My Question or IssueIs it just me or does anyone else have a song that always pauses at a certain time? Whenever I play Black Skinhead by Kanye west it always pauses at 1:04. I ...

Newbie

  Plan Premium Country United States Device OnePlus 5t Operating System Oxygen OS   My Question or Issue Is it just me or does anyone else have a song that always pauses at a cer...

Petya

Community Legend

863 Views

2 replies

2 likes

  • 863 Views
  • 2 replies
  • 2 likes

spotify stops playing in car on bluetooth

PlanFreeCountry australiaDevicesony xa1 ultra Operating Systemandroid 8.0 oreo My Question or IssueHi so in the last week when i am listening to spotify in the car on bluetooth it randomly stops / pauses or freezes on the car display but the phone sh...

Visitor

  Plan Free Country  australia Device sony xa1 ultra   Operating System android 8.0 oreo   My Question or Issue Hi so in the last week when i am listening to spotify...

Stubert76

Visitor

1261 Views

1 replies

0 likes

  • 1261 Views
  • 1 replies
  • 0 likes

Spotify stopped saving the artists I follow

PlanPremiumCountryDenmark My Question or IssueI follow quite a few artist, and have experienced no problems with the amount of artists - until recently. When I follow a new artist, it looks like Spotify saved it, but if I leave the artist page and re...

Casual Listener

Plan Premium Country Denmark   My Question or Issue I follow quite a few artist, and have experienced no problems with the amount of artists - until recently. When I follow a new artist, i...

Noah

Community Legend

1285 Views

7 replies

0 likes

  • 1285 Views
  • 7 replies
  • 0 likes

Solved!! Spotify closes entirely after sound from another app like Instagram, intervenes the playback.

PlanPremiumCountryNetherlandsDeviceOnePlus 6Operating SystemLatest Android version My Question or IssueHey,Hope you're having a great day I was hoping you could help me with my issue:Before, I could play music, hop to Instagram an scroll down and cli...

Casual Listener

  Plan Premium Country Netherlands Device OnePlus 6 Operating System Latest Android version   My Question or Issue Hey, Hope you're having a great day 🙂   I was hoping y...

Noah

Community Legend

1609 Views

4 replies

0 likes

  • 1609 Views
  • 4 replies
  • 0 likes