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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

374650 Views

541 replies

34 likes

Account
Free
  • 374650 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7485 Views

0 replies

7 likes

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  • 7 likes

I figured out that Google Assistant is not able to play music from Spotify if the app is in offline-

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

325 Views

0 replies

0 likes

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How to use the notification slider controls

PlanPremiumCountryUKDeviceSamsung S8Operating SystemAndroid 9 My Question or IssueWe have been pointed to the Notification Slider controls to replace the functionality of the "retired" widget. What are the steps involved in getting these controls alw...

Music Fan

Plan Premium Country UK Device Samsung S8 Operating System Android 9   My Question or Issue We have been pointed to the Notification Slider controls to replace the functionality of the...

user-removed

Not applicable

655 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Why does my Spotify keep kicking me off of my playlist in the middle of a song?

I live in Ohio and have a Premium Account. I listen to my playlist on my cell phone. I try to listen to my playlist and Spotify keeps kicking me off, mid song, and plays songs that are in none of my playlists. I'm a paying customer and so annoyed!.

Visitor

I live in Ohio and have a Premium Account. I listen to my playlist on my cell phone. I try to listen to my playlist and Spotify keeps kicking me off, mid song, and plays songs that are in none of my ...

Brunelicia

Community Legend

3714 Views

1 replies

0 likes

  • 3714 Views
  • 1 replies
  • 0 likes

Volume goes down when using GoogleMaps or Waze

Hi all, lately Spotify is not working as i expect it to work. I ride a Bike, so, usually when i need to go to a new place, i use spotify to listen to some music and googlemaps to guide me throw voice to my destination. The problem is that, almost eve...

Casual Listener

Hi all,              lately Spotify is not working as i expect it to work. I ride a Bike, so, usually when  i need to go to a new place, i use spotify to list...

moshman

Casual Listener

11048 Views

4 replies

0 likes

GoogleMaps
Maps
volume
Volume down
Waze
  • 11048 Views
  • 4 replies
  • 0 likes

[Android] Daily Mix problems on Andriod

Hi I'm unable to see or play any of the daily mix selctions (1 to 4) on my phone. Release radar and discover weekly work fine. All work on windows app. I've cleared the storage on the app - and then reinstalled 7gb of music. No change.I've deleted th...

Newbie

Hi   I'm unable to see or play any of the daily mix selctions (1 to 4) on my phone.  Release radar and discover weekly work fine.     All work on windows app.  ...

291 Views

0 replies

0 likes

Android
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Solved!!Superuser Contribution Phone wont stop suffle mode

PlanPremiumCountryAustraliaDeviceSamsung Galaxy s9Operating SystemAndroidMy Question or IssueI use the app on my phone most of the time and have run into the recent issue of not being able to stop shuffle mode if my phone is contected to Wi-Fi or 4G....

Casual Listener

Plan Premium Country Australia Device Samsung Galaxy s9 Operating System Android My Question or Issue I use the app on my phone most of the time and have run into the recent issue of not bei...

CAM369

Casual Listener

1094 Views

2 replies

1 likes

Samsung
  • 1094 Views
  • 2 replies
  • 1 likes

Fed up with new updates & song limitations of 10k songs. Goodbye to a loyal customer.

Duration6 years+PlanPremiumCountryUSADeviceSamsung Galaxy S7Operating System Android My Question or IssueI used to love Spotify!! I am so incredibly irritated & agrivated with the updates & restrictions Spotify has made lately. 1st, they reformat the...

Casual Listener

Duration 6 years+ Plan Premium Country USA Device Samsung Galaxy S7 Operating System  Android   My Question or Issue I used to love Spotify!! I am so incredibly irritated & ...

596 Views

0 replies

6 likes

Limits
maximum number of songs
updates
  • 596 Views
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  • 6 likes

Playback stops and spotify killed when using Android Auto

PlanPremiumCountryUKDeviceSamsung S8Operating SystemAndroid 9 My Question or IssueWhen using Android Auto, spotify quite often not only stops playback, but disapears from the current media selection. Tried reinstalling.Tried closing all other apps be...

Music Fan

Plan Premium Country UK Device Samsung S8 Operating System Android 9   My Question or Issue When using Android Auto, spotify quite often not only stops playback, but disapears from the...

361 Views

0 replies

1 likes

  • 361 Views
  • 0 replies
  • 1 likes

How to roll back version?

PlanPremiumCountryAusDeviceSamsung Galaxy 9Operating SystemAndroid Pie How do I roll back to a previous version that still contains the widget?

Casual Listener

Plan Premium Country Aus Device Samsung Galaxy 9 Operating System Android Pie   How do I roll back to a previous version that still contains the widget?  

Dragoshade

Music Fan

1069 Views

2 replies

6 likes

  • 1069 Views
  • 2 replies
  • 6 likes

Alternative recommendations

Looking for recommendations for a music streaming app with a handy widget, 'cos this ain't it, chief

Visitor

Looking for recommendations for a  music streaming app with a handy widget, 'cos this ain't it, chief

lthielke

Casual Listener

790 Views

2 replies

2 likes

  • 790 Views
  • 2 replies
  • 2 likes

Spotify Pauses constantly when listening to Long form content

PlanPremiumCountryAustralia DeviceOPPO Reno ZOperating SystemAndroid 9 (Pie) My playback consistently pauses when listening to long form content (Podcasts or longer songs) for some reason. It mainly happens when I'm driving but it also happens when I...

Visitor

Plan Premium Country Australia   Device OPPO Reno Z Operating System Android 9 (Pie)   My playback consistently pauses when listening to long form content (Podcasts or longer song...

Jose_M

Spotify Star

597 Views

1 replies

1 likes

  • 597 Views
  • 1 replies
  • 1 likes

some songs don't play

PlanPremiumCountryBrasilDevice(Xiaomi Redmi S2)Operating System(Android) My Question or Issue Some songs don't play. they appear to be locked, but there are no options to unlock them.

Visitor

Plan Premium Country Brasil Device (Xiaomi Redmi S2) Operating System (Android)   My Question or Issue   Some songs don't play. they appear to be locked, but there are no option...

Jose_M

Spotify Star

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to Login on Android app.

Plan: FreeCountry: United StatesDevice: Motorola Moto x4Operating System: Android 9 (Pie) Hello. Just as the title states, I am unable to login using the app on my phone. I tried opening up the app a couple days ago as usual and noticed it was logged...

Casual Listener

Plan: Free Country: United States Device: Motorola Moto x4 Operating System: Android 9 (Pie)     Hello.  Just as the title states, I am unable to login using ...

FrostburnSpirit

Casual Listener

1681 Views

3 replies

0 likes

  • 1681 Views
  • 3 replies
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sorting/filtering

PlanFree/PremiumCountry U.S. Device LG G6(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System android(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: I have followed for sorting and filtering a playlist, however, when I cl...

Visitor

Plan Free/Premium Country U.S.   Device LG G6 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System android (iOS 10, Android Oreo, Windows 10,etc.)   My Questio...

dakew

Newbie

500 Views

2 replies

0 likes

  • 500 Views
  • 2 replies
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Widget.

PlanPremium family CountryUnited States DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueYou took the widget. Why would you take something away from a paying customer like that? You keep changing away from what I liked about you...

Newbie

  Plan Premium family  Country United States  Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue You took the widget. Why would you take ...

Jose_M

Spotify Star

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Solved!! I can't listen to just a specific album, and can't loop.

PlanFreeCountryEngland DeviceHuawei Y9Operating System Android Oreo Alright, I am a huge musical fan, and I used to use Spotify on an older tablet that allowed me to play just an album. Now, I moved to phone, and more songs have been added to the alb...

Newbie

Plan Free Country England  Device Huawei Y9 Operating System  Android Oreo   Alright, I am a huge musical fan, and I used to use Spotify on an older tablet that allowed m...

Emilia_8

Community Legend

673 Views

1 replies

0 likes

  • 673 Views
  • 1 replies
  • 0 likes

daily mix will not update

PlanFree (was premium before)Country IsraelDeviceSamsung Galaxy 7 and 8My Question or Issuefor couple of mouths I didn't get any now updates on my daily mixes (any of the 6)they are not refreshing and have the same songs every time.this happens only ...

Newbie

  Plan Free (was premium before) Country  Israel Device Samsung Galaxy 7 and 8 My Question or Issue for couple of mouths I didn't get any now updates on my daily mixes (any of the 6...

Emilia_8

Community Legend

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Local files won't download

PlanPremiumCountryUSADeviceWindows 10 to Note 8 My Question or IssueLocal files won't download no matter what I do. They show up on the playlist but won't download. I've tried all of the suggestions on all the other posts I could find (all the way ba...

Visitor

Plan Premium Country USA Device Windows 10 to Note 8   My Question or Issue Local files won't download no matter what I do. They show up on the playlist but won't download.   I've...

Kokanee9

Visitor

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Local File to android audio playback bug

PlanPremiumCountry UKDeviceSony experia E5Operating SystemAndroid Marshmallow My Question or IssueWhen I transfer a local file from my PC to a downloaded playlist that's on my phone it trafers perfectly fine, and is available to play offline. However...

Casual Listener

Plan Premium Country  UK Device Sony experia E5 Operating System Android Marshmallow   My Question or Issue When I transfer a local file from my PC to a downloaded playlist that's...

ERCR

Visitor

825 Views

1 replies

0 likes

  • 825 Views
  • 1 replies
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Ridiculous that we can't hide recently playedon android

Resd the tile . This change has no good reason whatsoever. The app just keeps getting worse and worseProbably not going to resub. This change pisses off thousands of people and there is legit no reason for at all it's so annoying I'm probably droppin...

Newbie

Resd the tile . This change has no good reason whatsoever. The app just keeps getting worse and worse Probably not going to resub.    This change pisses off thousands of people and there...

351 Views

0 replies

1 likes

  • 351 Views
  • 0 replies
  • 1 likes