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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394727 Views

546 replies

35 likes

Account
Free
  • 394727 Views
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8387 Views

0 replies

7 likes

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  • 7 likes

Spotify starts playing after saying OK Google

PlanPremiumCountryNorwayDeviceHuawei P20 Pro Operating SystemAndroid 9 My Question or IssueWhen I am in the car and listening to music, I often want to use Google Assistant. So I pause Spotify and say OK Google. Now the music starts playing again jus...

Visitor

Plan Premium Country Norway Device Huawei P20 Pro  Operating System Android 9   My Question or Issue When I am in the car and listening to music, I often want to use Google Assist...

301 Views

0 replies

0 likes

  • 301 Views
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Changing library on PC keeps changing library playing on phone

Recently (about past 2weeks) when ever i change the playing library on my phone it changes the playing library on my PC and vice verser. Its only started around 2 weeks ago and is annoying. NOt sure if its a setting but how do i stop it

Visitor

Recently (about past 2weeks) when ever i change the playing library on my phone it changes the playing library on my PC and vice verser.   Its only started around 2 weeks ago and is ...

249 Views

0 replies

0 likes

  • 249 Views
  • 0 replies
  • 0 likes

Playlist issue

PlanPremiumCountrySwedenDeviceSamsung S9 + (SM-G965F) Operating SystemAndroid 94.9.59 - 16381285 My Question or IssueWhen adding songs to playlist, playlists comes up in random order, newest playlist are not first, order is not the same as normal in ...

Casual Listener

  Plan Premium Country Sweden Device Samsung S9 + (SM-G965F)   Operating System Android 9 4.9.59 - 16381285   My Question or Issue When adding songs to playlist,  pla...

hnsn

Casual Listener

739 Views

3 replies

1 likes

  • 739 Views
  • 3 replies
  • 1 likes

Me bloquea música local en Android

Cargue archivos locales desde la Spotify en PC y los descargué en Android pero estoy teniendo un problema con una cancion en especifico. Me bloquea la canción "Afilando los Cuchillos", como esta no está en Spotify la agregue desde los archivos locale...

Visitor

Cargue archivos locales desde la Spotify en PC y los descargué en Android pero estoy teniendo un problema con una cancion en especifico.     Me bloquea la canción "Afilando los Cuchi...

307 Views

0 replies

0 likes

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Superuser Contribution Como passar as músicas para o microSD?

Desde as últimas atualizações não aparece mais a aba "armazenamento". Usuário Premium

Casual Listener

Desde as últimas atualizações não aparece mais a aba "armazenamento". Usuário Premium

user-removed

Not applicable

1123 Views

4 replies

0 likes

  • 1123 Views
  • 4 replies
  • 0 likes

app opens when song ends

PlanFreeCountryUSDevice Operating SystemAndroid My Question or Issuewhen a song or ad ends, the spotify app opens on my screen. never happened before & extremely annoying.

Newbie

Plan Free Country US Device   Operating System Android   My Question or Issue when a song or ad ends, the spotify app opens on my screen. never happened before & extremely ann...

277 Views

0 replies

0 likes

  • 277 Views
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Instagram Stories

I uninstalled both Instagram and Spotify and the option still isn't there. I click more and the only Instagram share opinion is to direct message the song to someone. But i couldnt find instagram stories optionPhone is a Xiaomi Pocophone f1 Instagram...

Newbie

I uninstalled both Instagram and Spotify and the option still isn't there. I click more and the only Instagram share opinion is to direct message the song to someone. But i couldnt find instagram sto...

aanilceylan

Visitor

514 Views

1 replies

1 likes

sharing
  • 514 Views
  • 1 replies
  • 1 likes

My playlists shuffle for each artists. I can't change

PlanPremiumCountryTurkeyDeviceHuawei P10 PlusOperating SystemAndroid Pie My Question or IssueHi. I have a problem about my playlists. Songs don't play in my queue. Actually artist to artist queue is going alphabetically normal but if my playlist have...

Visitor

Plan Premium Country Turkey Device Huawei P10 Plus Operating System Android Pie   My Question or Issue Hi. I have a problem about my playlists. Songs don't play in my queue. Actually a...

389 Views

0 replies

0 likes

playlist issue
Playlist issues
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Wont open, at all

None of the below information is required. The app just wont open. When intry I get big logo, little logo, back to home screen. Then error message. Prior to this I had issues with google smart lock. I have lost count the amount of times I have uninst...

Casual Listener

None of the below information is required. The app just wont open. When intry I get big logo, little logo, back to home screen. Then error message. Prior to this I had issues with google smart lock. ...

Jose_M

Spotify Star

734 Views

3 replies

0 likes

Argggghhhhh
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Recently begun shuffling the same songs over and over again

PlanPremiumCountryUnited KingdomDeviceSamsung A80Operating SystemLatest Android My Question or IssueRecently whenever listening on shuffle the same songs just play over and over again.. its quite odd.. More so as there is over 200 songs in some playl...

Gig Goer

Plan Premium Country United Kingdom Device Samsung A80 Operating System Latest Android   My Question or Issue Recently whenever listening on shuffle the same songs just play over and o...

397 Views

0 replies

1 likes

  • 397 Views
  • 0 replies
  • 1 likes

Not finding downloaded playlists in new version

PlanPremiumCountry Device(Samsung Galaxy S8)Operating System(Android Oreo) My Question or IssueIn the new version 8.5.18.932 I cannot find my downloaded playlists, but searching for the name of it. Is there any shortcuts I can use?

Newbie

Plan Premium Country   Device (Samsung Galaxy S8) Operating System (Android Oreo)   My Question or Issue In the new version 8.5.18.932 I cannot find my downloaded playlists, ...

278 Views

0 replies

0 likes

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Superuser Contribution No sound during playback

Well after a year of waiting for spotify to get it right and get it fixed i cam up with my own solution. Have had issues with sporify playing but after a few days it would play but have no volume. Spotifys answer was to uninstall and reinstall and th...

Music Fan

Well after a year of waiting for spotify to get it right and get it fixed i cam up with my own solution. Have had issues with sporify playing but after a few days it would play but have no volume. Sp...

zrock2010

Music Fan

698 Views

3 replies

0 likes

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  • 3 replies
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I figured out that Google Assistant is not able to play music from Spotify if the app is in offline-

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

339 Views

0 replies

0 likes

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How to use the notification slider controls

PlanPremiumCountryUKDeviceSamsung S8Operating SystemAndroid 9 My Question or IssueWe have been pointed to the Notification Slider controls to replace the functionality of the "retired" widget. What are the steps involved in getting these controls alw...

Music Fan

Plan Premium Country UK Device Samsung S8 Operating System Android 9   My Question or Issue We have been pointed to the Notification Slider controls to replace the functionality of the...

user-removed

Not applicable

691 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Why does my Spotify keep kicking me off of my playlist in the middle of a song?

I live in Ohio and have a Premium Account. I listen to my playlist on my cell phone. I try to listen to my playlist and Spotify keeps kicking me off, mid song, and plays songs that are in none of my playlists. I'm a paying customer and so annoyed!.

Visitor

I live in Ohio and have a Premium Account. I listen to my playlist on my cell phone. I try to listen to my playlist and Spotify keeps kicking me off, mid song, and plays songs that are in none of my ...

Brunelicia

Community Legend

3729 Views

1 replies

0 likes

  • 3729 Views
  • 1 replies
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Volume goes down when using GoogleMaps or Waze

Hi all, lately Spotify is not working as i expect it to work. I ride a Bike, so, usually when i need to go to a new place, i use spotify to listen to some music and googlemaps to guide me throw voice to my destination. The problem is that, almost eve...

Casual Listener

Hi all,              lately Spotify is not working as i expect it to work. I ride a Bike, so, usually when  i need to go to a new place, i use spotify to list...

moshman

Casual Listener

11228 Views

4 replies

0 likes

GoogleMaps
Maps
volume
Volume down
Waze
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  • 4 replies
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[Android] Daily Mix problems on Andriod

Hi I'm unable to see or play any of the daily mix selctions (1 to 4) on my phone. Release radar and discover weekly work fine. All work on windows app. I've cleared the storage on the app - and then reinstalled 7gb of music. No change.I've deleted th...

Newbie

Hi   I'm unable to see or play any of the daily mix selctions (1 to 4) on my phone.  Release radar and discover weekly work fine.     All work on windows app.  ...

311 Views

0 replies

0 likes

Android
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Solved!!Superuser Contribution Phone wont stop suffle mode

PlanPremiumCountryAustraliaDeviceSamsung Galaxy s9Operating SystemAndroidMy Question or IssueI use the app on my phone most of the time and have run into the recent issue of not being able to stop shuffle mode if my phone is contected to Wi-Fi or 4G....

Casual Listener

Plan Premium Country Australia Device Samsung Galaxy s9 Operating System Android My Question or Issue I use the app on my phone most of the time and have run into the recent issue of not bei...

CAM369

Casual Listener

1144 Views

2 replies

1 likes

Samsung
  • 1144 Views
  • 2 replies
  • 1 likes

Fed up with new updates & song limitations of 10k songs. Goodbye to a loyal customer.

Duration6 years+PlanPremiumCountryUSADeviceSamsung Galaxy S7Operating System Android My Question or IssueI used to love Spotify!! I am so incredibly irritated & agrivated with the updates & restrictions Spotify has made lately. 1st, they reformat the...

Casual Listener

Duration 6 years+ Plan Premium Country USA Device Samsung Galaxy S7 Operating System  Android   My Question or Issue I used to love Spotify!! I am so incredibly irritated & ...

607 Views

0 replies

6 likes

Limits
maximum number of songs
updates
  • 607 Views
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  • 6 likes

Playback stops and spotify killed when using Android Auto

PlanPremiumCountryUKDeviceSamsung S8Operating SystemAndroid 9 My Question or IssueWhen using Android Auto, spotify quite often not only stops playback, but disapears from the current media selection. Tried reinstalling.Tried closing all other apps be...

Music Fan

Plan Premium Country UK Device Samsung S8 Operating System Android 9   My Question or Issue When using Android Auto, spotify quite often not only stops playback, but disapears from the...

381 Views

0 replies

1 likes

  • 381 Views
  • 0 replies
  • 1 likes