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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Solved!!Superuser Contribution App update - Can't sort artists alphabetically?

The App updated this morning and now my artists page is sorted by last played so I can't find anything unless I scroll through the whole list. Can I change this so it sorts them alphabetically so I can actually find what I want quickly?Not a fan of t...

Regular

The App updated this morning and now my artists page is sorted by last played so I can't find anything unless I scroll through the whole list. Can I change this so it sorts them alphabetically so I c...

Peter

Spotify Legend

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62 replies

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samsung gear s3 remote control doesnt work

currently using version 1.1.39 since its the only one i can download from the galaxy storePlanPremiumCountryChileDevicehuawei p30lite / samsung gear s3 frontierOperating Systemandroid 9 My Question or IssueSpotify from my samsung smartwatch doesnt co...

Newbie

currently using version 1.1.39 since its the only one i can download from the galaxy store Plan Premium Country Chile Device huawei p30lite / samsung gear s3 frontier Operating System android...

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hi im new and i need help about playlist

PlanFreeCountryitalyDevicehuawei p8 liteOperating SystemandroidMy Question or IssueFor various reasons I lost my old spotify account (my phone was broken) I downloaded the application again but I lost my old data and i dont remember them.. (If I look...

Casual Listener

Plan Free Country italy Device huawei p8 lite Operating System android My Question or Issue For various reasons I lost my old spotify account (my phone was broken) I downloaded the applicati...

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"playlist"
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Music randomly pausing, for a random amount of time

PlanPremiumCountryBrazilDeviceSamsung Galaxy S10Operating SystemAndroid 9 My Question or Issue Hi, I'm having a problem since a changed my Samsung s7 to a Samsung s10. I already tried reinstalling spotify and even making a clean uninstall (where you ...

Visitor

 Plan Premium Country Brazil Device Samsung Galaxy S10 Operating System Android 9   My Question or Issue   Hi, I'm having a problem since a changed my Samsung s7 to a Samsun...

319 Views

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Desktop app not showing as available device

PlanPremiumCountryUnited KingdomDeviceHuawei P20 Pro / HP ElitebookOperating SystemAndroid 9.0.0.255 / Windows 10 My Question or IssueHi Everyone, My phone upgraded to an updated version of Android a few weeks back and ever since my laptop no longer ...

Newbie

Plan Premium Country United Kingdom Device Huawei P20 Pro / HP Elitebook Operating System Android 9.0.0.255 / Windows 10   My Question or Issue Hi Everyone,   My phone upgraded ...

230 Views

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I hear a weird digital noise while listening.

PlanPremiumCountryTurkeyDeviceSamsung Galaxy Note 5Operating SystemAndroid Nougat My Question or IssueI hear a weird noise like digital broken noise instantly so often. It is the same on headphone and speaker. It is happening for 2 days.What should I...

Newbie

Plan Premium Country Turkey Device Samsung Galaxy Note 5 Operating System Android Nougat   My Question or Issue I hear a weird noise like digital broken noise instantly so often. It is...

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Missing Daily Mixes

Background InfoPlan: PremiumCountry: CanadaDevice: Samsung Galaxy S8Operating System: Android ver. 9 My Question or IssueI've had 5 Daily Mix playlists for almost a year now and yesterday, I suddenly lost three of them (Daily Mix 3, 4, & 5). It was a...

Newbie

Background Info Plan: Premium Country: Canada Device: Samsung Galaxy S8 Operating System: Android ver. 9   My Question or Issue I've had 5 Daily Mix playlists for almo...

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Superuser Contribution Aiudaaa!!

Tengo un Motorola G6 plus, y cuando bloqueo mi pantalla no me permite cambiar de canción, tengo que desbloquear forzosamente el equipo para que pueda hacerlo, la pantalla de bloqueo me aparece únicamente así.Alguien con el mismo y que le haya podido ...

Newbie

Tengo un Motorola G6 plus, y cuando bloqueo mi pantalla no me permite cambiar de canción, tengo que desbloquear forzosamente el equipo para que pueda hacerlo, la pantalla de bloqueo me aparece únicam...

Jemi

Spotify Legend

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Bass not working properly.

PlanFreeCountryUSDeviceOnePlus 7 ProOperating SystemAndroid 9 My Question or IssueMy bass seems to be turning off and on at random times only when I use my Android phone with bluetooth in my car. It does not happen when I use my iPhone. I looked arou...

Newbie

  Plan Free Country US Device OnePlus 7 Pro Operating System Android 9   My Question or Issue My bass seems to be turning off and on at random times only when I use my Android ph...

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Voice search crashing

PlanPremiumCountryUnited States Device(S8+)Operating SystemAndroid My Question or IssueSo whenever I go to voice search with spotify it just restarts the app basically, the logo comes up and it takes me back to the start screen. I wasn't having this ...

Newbie

Plan Premium Country United States  Device (S8+) Operating System Android    My Question or Issue So whenever I go to voice search with spotify it just restarts the app basic...

714 Views

0 replies

5 likes

Android
Crash Android
Crash search
s8+
voice
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Spotify needs the internet to play local songs??

I tried to play a playlist on my Samsung Galaxy s10 running Android Pie today while my internet was down. Spotify would not play the local downloaded songs and complained that the internet was down. Why does Spotify need the internet to play a local ...

Newbie

I tried to play a playlist on my Samsung Galaxy s10 running Android Pie today while my internet was down.  Spotify would not play the local downloaded songs and complained that the internet was ...

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[Daily Mix] Daily Mix not loading on android oneplus 6t ever

PlanFree/PremiumCountry Device(Oneplus 6t)Operating System(Android 9, OxygenOs 9.0.14) My Question or IssueI always the the message - Something went wrongplease give it another try. or it also just loads but never goes anywhere.

Newbie

Plan Free/Premium Country   Device (Oneplus 6t) Operating System (Android 9, OxygenOs 9.0.14)   My Question or Issue I always the the message -   Something went wrong plea...

467 Views

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1 likes

dailymix
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Superuser Contribution Remove top podcasts suggestions

Smack dab in the middle of the homescreen is "Your Top Podcasts". It seems to list any podcasts unrelated to what you actually listen to. The suggestions are often inappropriate and embarassing. This issue has been brought up countless times in the p...

Casual Listener

Smack dab in the middle of the homescreen is "Your Top Podcasts". It seems to list any podcasts unrelated to what you actually listen to. The suggestions are often inappropriate and embarassing.&nbsp...

kbm1

Newbie

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97 replies

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Changing Storage Locations

PlanPremiumCountryUnited States DeviceSamsung Galaxy Note8Operating SystemAndroid 9.0 My Question or IssueThis has happened several times while I've had this phone, but it's gotten to the point where it's doing it at least once a week. I'm not sure w...

Newbie

Plan Premium Country United States   Device Samsung Galaxy Note8 Operating System Android 9.0   My Question or Issue This has happened several times while I've had this phone, bu...

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Please bring back again capability to play all songs from the search results!!

PlanPremiumCountryIndonesiaDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssuePlease bring back again capability to play all songs from the search results. Let's say I'm searching for "My Heart will Go On", then play one from the ...

Newbie

Plan Premium Country Indonesia Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue Please bring back again capability to play all songs from the search re...

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Bug: Inaccessible play queue

PlanPremiumCountrySwedenDeviceSony Xperia F5321Operating SystemAndroid 8.0.0 My Question or IssueBug: Play queue sometimes becomes inaccessible even though there are songs in the queue. Thos has been bugging me for at least a year now. I always think...

Newbie

Plan Premium Country Sweden Device Sony Xperia F5321 Operating System Android 8.0.0   My Question or Issue Bug: Play queue sometimes becomes inaccessible even though there are songs in...

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Spotify STATIONS App

PlanFree/PremiumCountryUSADeviceCoolpad LegacyOperating SystemAndroid 9 (whatever desert that is) My Question or IssueI recently downloaded the Spotify Station App. I love it. BUT, I'm unable to stream to my Google Home devices. I tap on the speaker ...

Newbie

  Plan Free/Premium Country USA Device Coolpad Legacy Operating System Android 9 (whatever desert that is) 🙂   My Question or Issue I recently downloaded the Spotify Station App...

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I can't listen songs

I am using spotify premium on android. Yesterday the app updated and now i cant listen any music i didnt download before.My internet connection is good and i have 28gb of free space. I cant think of anything else that might be causing this issue.

Newbie

I am using spotify premium on android. Yesterday the app updated and now i cant listen any music i didnt download before. My internet connection is good and i have 28gb of free space. I cant think o...

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Songs keep stopping when I put my phone to sleep

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy s9+Operating SystemAndroid 9 My Question or IssueWhen I am listening to a playlist and I put my phone to sleep the music keeps stopping and continuing where it stopped. It is very annoying because I c...

Casual Listener

Plan Premium Country Netherlands Device Samsung Galaxy s9+ Operating System Android 9   My Question or Issue When I am listening to a playlist and I put my phone to sleep the music kee...

Rufo1

Casual Listener

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2 replies

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Search says "Oops something went wrong"

PlanPremiumCountry DeviceHuawei P20 proOperating SystemAndroid Oreo My Question or Issue

Regular

Plan Premium Country   Device Huawei P20 pro Operating System Android Oreo   My Question or Issue  

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