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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107332 Views

26 replies

3 likes

  • 107332 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217217 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217217 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571270 Views

79 replies

3 likes

  • 571270 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470694 Views

577 replies

40 likes

Account
Free
  • 470694 Views
  • 577 replies
  • 40 likes

Superuser Contribution Shuffle all not shuffling all

PlanPremiumCountryUSADeviceSAMSUNG GALAXY S9+Operating SystemAndroid Oreo My Question or IssueWhen I select my entire library of liked songs it only plays about 20 songs and rotates through them.

Visitor

Plan Premium Country USA Device SAMSUNG GALAXY S9+ Operating System Android Oreo   My Question or Issue When I select my entire library of liked songs it only plays about 20 songs...

Petya

Community Legend

617 Views

2 replies

1 likes

  • 617 Views
  • 2 replies
  • 1 likes

Superuser Contribution Skipping songs on playlist

my songs arent playing in the order that they should be ive uninstalled and formatted my sd card but its not playing in the order it says its in juat skips songsPremium DeviceLGAndroid

Casual Listener

my songs arent playing in the order that they should be ive uninstalled and formatted my sd card but its not playing in the order it says its in juat skips songs Premium   Device LG Android...

Petya

Community Legend

592 Views

2 replies

0 likes

  • 592 Views
  • 2 replies
  • 0 likes

Solved!! Why does Spotiy stop periodically for no reason?

Why does Spotify quite playing every so often for no reason? I running Android 5.02 on a Samsung Galaxy Tab S 10.1 with 32Gb.

Regular

Why does Spotify quite playing every so often for no reason?  I running Android 5.02 on a Samsung Galaxy Tab S 10.1 with 32Gb.

rhdroc

Regular

17791 Views

10 replies

0 likes

  • 17791 Views
  • 10 replies
  • 0 likes

Superuser Contribution [Android 9] lockscreen shows spotify notification but no information with it

PlanFreeCountryUKDeviceHuawei Y5 (2019)Operating SystemAndroid 9 My Question or IssueAs said in title when spotify is playing a song on the lockscreen a banner/ box with the word spotify shows up but nothing else so i cant see album art or song name ...

Visitor

Plan Free Country UK Device Huawei Y5 (2019) Operating System Android 9   My Question or Issue As said in title when spotify is playing a song on the lockscreen a banner/ box with the ...

Petya

Community Legend

771 Views

1 replies

0 likes

Android 9
Notifications
  • 771 Views
  • 1 replies
  • 0 likes

Superuser Contribution Whats wrong with my playlists

I live in cyprus, i have an galaxy s9, and i just payed for spotify premium.Apparantly i upgraded my brothers free account that he doesnt use anymore, i removed all the artists he was following (he is listening to classical music only) . I just follo...

Visitor

I live in cyprus, i have an galaxy s9, and i just payed for spotify premium. Apparantly i upgraded my brothers free account that he doesnt use anymore, i removed all the artists he was following (he...

Petya

Community Legend

812 Views

2 replies

0 likes

  • 812 Views
  • 2 replies
  • 0 likes

Superuser Contribution Everything is gone

My Question or IssueSo after I bought a new phone (Samsung Galaxy S10) I tried logging into my spotify account only to find all my playlists were gone and I wasn't in premium anymore, what do I do? I'm extremely desperate

Newbie

My Question or Issue So after I bought a new phone (Samsung Galaxy S10) I tried logging into my spotify account only to find all my playlists were gone and I wasn't in premium anymore, what do I do?...

Petya

Community Legend

659 Views

2 replies

0 likes

  • 659 Views
  • 2 replies
  • 0 likes

Superuser Contribution App Wont load on my Android phone

PlanFreeCountryThe U.S.DeviceMoto x4Operating SystemAndriod My Question or IssueEvery time I open up the Spotify app and try to log in it bounces back to the login page. My login works and tries to go to the homepage in the app then goes back to the ...

Casual Listener

Plan Free Country The U.S. Device Moto x4 Operating System Andriod   My Question or Issue Every time I open up the Spotify app and try to log in it bounces back to the login page. My l...

Petya

Community Legend

949 Views

3 replies

0 likes

  • 949 Views
  • 3 replies
  • 0 likes

Only liked tracks play when streaming to speaker

PlanPremiumCountryUKDeviceOne Plus 5 / Sonos OneOperating SystemAndroid Pie 9.0.8My Question or Issue*not an issue exclusive to Sonos**I'm finding that when streaming to speakers, only 'liked' songs will play, you can play none liked songs but then i...

Visitor

  Plan Premium Country UK Device One Plus 5 / Sonos One Operating System Android Pie 9.0.8 My Question or Issue *not an issue exclusive to Sonos** I'm finding that when streaming to s...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

To call autoplay I need a song, not album

PlanPremiumCountryPoland/SpainDeviceSamsung Galaxy 9Operating SystemAndroid Hello, problem with Autoplay is commonly known - anyway, sometimes I am lucky and it works. However, to start the autoplay sequence, you need a song. So I look for the one I ...

Visitor

Plan Premium Country Poland/Spain Device Samsung Galaxy 9 Operating System Android   Hello, problem with Autoplay is commonly known - anyway, sometimes I am lucky and it works.  &...

596 Views

0 replies

0 likes

autoplay
  • 596 Views
  • 0 replies
  • 0 likes

Don't see the playlists in my library

PlanFreeCountryIsraelDeviceGalaxy s10eOperating SystemAndroid 9My Question or IssueOn my Android app I can't see saved playlists on my library..Also saves podcast..

Visitor

  Plan Free Country Israel Device Galaxy s10e Operating System Android 9 My Question or Issue On my Android app I can't see saved playlists on my library.. Also saves podcast..

342 Views

0 replies

1 likes

  • 342 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Spotify crash on sleep

PlanPremiumCountryU.S.ADeviceLG K20VOperating SystemAndroid My Question or IssueSo recently, whenever I put my phone to sleep, aka the screen goes black, Spotify glicthes once, and then stops, and I have to open my phone and re-open the app again. At...

Casual Listener

  Plan Premium Country U.S.A Device LG K20V Operating System Android   My Question or Issue So recently, whenever I put my phone to sleep, aka the screen goes black, Spotify glic...

Petya

Community Legend

3140 Views

1 replies

0 likes

  • 3140 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs repeat in the same loop

PlanPremiumCountryLatviaDeviceSamsung Galaxy 4/4sOperating SystemAndroid 10 My Question or IssueWhen I'm listening to liked songs (about 1200). Spotify plays just some of them and then start to repeat from the start in same loop. Repeat is off, shuff...

Visitor

Plan Premium Country Latvia Device Samsung Galaxy 4/4s Operating System Android 10   My Question or Issue When I'm listening to liked songs (about 1200). Spotify plays just some of the...

Petya

Community Legend

1636 Views

1 replies

0 likes

  • 1636 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song pauses

PlanPremiumCountryUnited StatesDeviceOnePlus 5tOperating SystemOxygen OS My Question or IssueIs it just me or does anyone else have a song that always pauses at a certain time? Whenever I play Black Skinhead by Kanye west it always pauses at 1:04. I ...

Newbie

  Plan Premium Country United States Device OnePlus 5t Operating System Oxygen OS   My Question or Issue Is it just me or does anyone else have a song that always pauses at a cer...

Petya

Community Legend

850 Views

2 replies

2 likes

  • 850 Views
  • 2 replies
  • 2 likes

spotify stops playing in car on bluetooth

PlanFreeCountry australiaDevicesony xa1 ultra Operating Systemandroid 8.0 oreo My Question or IssueHi so in the last week when i am listening to spotify in the car on bluetooth it randomly stops / pauses or freezes on the car display but the phone sh...

Visitor

  Plan Free Country  australia Device sony xa1 ultra   Operating System android 8.0 oreo   My Question or Issue Hi so in the last week when i am listening to spotify...

Stubert76

Visitor

1256 Views

1 replies

0 likes

  • 1256 Views
  • 1 replies
  • 0 likes

Spotify stopped saving the artists I follow

PlanPremiumCountryDenmark My Question or IssueI follow quite a few artist, and have experienced no problems with the amount of artists - until recently. When I follow a new artist, it looks like Spotify saved it, but if I leave the artist page and re...

Casual Listener

Plan Premium Country Denmark   My Question or Issue I follow quite a few artist, and have experienced no problems with the amount of artists - until recently. When I follow a new artist, i...

Noah

Community Legend

1241 Views

7 replies

0 likes

  • 1241 Views
  • 7 replies
  • 0 likes

Solved!! Spotify closes entirely after sound from another app like Instagram, intervenes the playback.

PlanPremiumCountryNetherlandsDeviceOnePlus 6Operating SystemLatest Android version My Question or IssueHey,Hope you're having a great day I was hoping you could help me with my issue:Before, I could play music, hop to Instagram an scroll down and cli...

Casual Listener

  Plan Premium Country Netherlands Device OnePlus 6 Operating System Latest Android version   My Question or Issue Hey, Hope you're having a great day 🙂   I was hoping y...

Noah

Community Legend

1587 Views

4 replies

0 likes

  • 1587 Views
  • 4 replies
  • 0 likes

Unable to Access Playlist Radio

PlanPremiumCountryUnited StatesDeviceLG G7 ThinqOperating SystemAndroid 9 Pie My Question or IssueI have a playlist that I like, and I would listen to the playlist radio to find new songs to add that I liked. Recently, I haven't been able to play tha...

Regular

Plan Premium Country United States Device LG G7 Thinq Operating System Android 9 Pie   My Question or Issue I have a playlist that I like, and I would listen to the playlist radio to f...

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
  • 0 likes

Solved!! no playback possible on my new phone

Plan: PremiumCountry: DEDevice: moto z2 forceOperating System: Android Oreo After loggin in, no last played songs are displyed.Performing a search leads to an infinite loading circle.The same happens if you start to play a playlist. What I have alrea...

Casual Listener

Plan: Premium Country: DE Device: moto z2 force Operating System: Android Oreo   After loggin in, no last played songs are displyed. Performing a search leads to an infinite loadi...

holyq

Casual Listener

717 Views

1 replies

1 likes

  • 717 Views
  • 1 replies
  • 1 likes

Downloaded Podcasts Play When App is Closed

I'm on a Galaxy S8, running Oreo. I download podcasts regularly, and didn't have issues until about two months back. Since then, my podcast will keep playing despite me pausing it and then closing Spotify. It used to run through all of my podcasts, b...

Visitor

I'm on a Galaxy S8, running Oreo.    I download podcasts regularly, and didn't have issues until about two months back. Since then, my podcast will keep playing despite me pausing it and ...

486 Views

0 replies

0 likes

  • 486 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify "not installed" on home screen

PlanPremiumCountryUkDeviceSamsung note 9Operating SystemAndroid My Question or Issue Since a week or so ago whenever I try to launch Spotify from my home screen my launcher says Spotify isn't installed. Tried multiple reinstalls but nothing seems to ...

Music Fan

Plan Premium Country Uk Device Samsung note 9 Operating System Android   My Question or Issue   Since a week or so ago whenever I try to launch Spotify from my home screen my l...

randomtime

Music Fan

631 Views

2 replies

0 likes

  • 631 Views
  • 2 replies
  • 0 likes