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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118729 Views

27 replies

4 likes

  • 118729 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239447 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239447 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600290 Views

79 replies

3 likes

  • 600290 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492789 Views

581 replies

42 likes

Account
Free
  • 492789 Views
  • 581 replies
  • 42 likes

Superuser Contribution Spotify stops screen goes black

Hi all, I am running the latest version of Spotify with CyanogenMod 10.2 on a Samsung Galaxy Ace 2. Everything has been fine for weeks until two days ago when Spotify started stopping playing as soons as the screen goes black. I wonder if it follows ...

Casual Listener

Hi all,   I am running the latest version of Spotify with CyanogenMod 10.2 on a Samsung Galaxy Ace 2. Everything has been fine for weeks until two days ago when Spotify started stopping play...

Petya

Community Legend

6028 Views

7 replies

1 likes

  • 6028 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify freezes, skipping and stopping music not Possible // Cat S61

PlanPremiumCountry DeviceBullit Cat S61Operating SystemAndroid 8.1.0 My Question or IssueSpotify freezes after pressing skip/back butto, pause not possible, then phone gets reeeeally slow, stopping music is only possible by stopping Spotify process v...

Visitor

Plan Premium Country   Device Bullit Cat S61 Operating System Android 8.1.0   My Question or Issue Spotify freezes after pressing skip/back butto, pause not possible, then phone g...

Petya

Community Legend

1138 Views

1 replies

0 likes

  • 1138 Views
  • 1 replies
  • 0 likes

Superuser Contribution My playlist keeps shuffling when shuffle is turned off

PlanPremiumCountryUnited Kingdom DeviceSamsung Galaxy Note 9Operating SystemLatest OS. My IssueMy personal playlist keeps on playing out of order even though the shuffle is off. It's only happening with one playlist and has occurred since the whole W...

Newbie

Plan Premium Country United Kingdom   Device Samsung Galaxy Note  9 Operating System Latest OS.    My Issue My personal playlist keeps on playing out of order even thou...

Petya

Community Legend

2724 Views

1 replies

2 likes

  • 2724 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Podcast gone?

Plan:Premium FamilyPL Device:Android + Web browser My Question or IssueHi, I was listening to the podcast "Lord of the rings". Today it's gone.What happened? Why I'm unable to find in the podcasts list and listen more? Thanks,

Newbie

Plan: Premium Family PL   Device: Android + Web browser   My Question or Issue Hi, I was listening to the podcast "Lord of the rings". Today it's gone. What happened? Why I'm unabl...

Petya

Community Legend

1583 Views

1 replies

0 likes

podcast
  • 1583 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music keeps pausing

PlanPremiumCountrySingaporeDeviceSamsung S10eOperating SystemAndriod version 9 My Question or IssuePLEASE can someone help fix this issue as it is driving me crazy. On my downloaded playlists the music keeps pausing and I need to keep opening my phon...

Visitor

Plan Premium Country Singapore Device Samsung S10e Operating System Andriod version 9   My Question or Issue PLEASE can someone help fix this issue as it is driving me crazy. On my dow...

Petya

Community Legend

682 Views

1 replies

1 likes

  • 682 Views
  • 1 replies
  • 1 likes

Superuser Contribution instagram

PlanPremiumCountryGreece DeviceSamsung galaxy s7 My Question or IssueThe app doesn't give me the option to post a song as an instagram story.What should I do? (both instagram and spotify are updated)

Visitor

Plan Premium Country Greece   Device Samsung galaxy s7   My Question or Issue The app doesn't give me the option to post a song as an instagram story. What should I do? (both inst...

Petya

Community Legend

494 Views

1 replies

1 likes

  • 494 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify unusable when downloading songs

PlanPremiumCountryUsDeviceSamsung Galaxy S9Operating SystemAndroid 9 For about the last two months or so, when Spotify is downloading songs for offline use, the rest of the app becomes useless. Search doesn't work, pages don't load, and internal and ...

Music Fan

Plan Premium Country Us Device Samsung Galaxy S9 Operating System Android 9   For about the last two months or so, when Spotify is downloading songs for offline use, the rest of the app...

Petya

Community Legend

817 Views

2 replies

0 likes

  • 817 Views
  • 2 replies
  • 0 likes

Superuser Contribution Adding songs to playlists while offline not working

PlanPremiumCountryUSADevicePixel 2 XLOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI camp often, and save a lot of new music offline so I can listen to it and add songs to my playlists and likes. Recently when I have don...

Casual Listener

Plan Premium Country USA Device Pixel 2 XL Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I camp often, and save a lot of new music offline so I c...

Petya

Community Legend

610 Views

1 replies

0 likes

bug
  • 610 Views
  • 1 replies
  • 0 likes

Solved!! Can't play latest TOOL album through chromecast

PlanPremiumCountryNLDeviceOP & My Question or IssueI have this weird issue where I am not able to stream the latest TOOL album through my chromecast audio setup. All other music seems fine, but when I select any song from the latest TOOL album it jus...

Music Fan

Plan Premium Country NL Device OP &   My Question or Issue I have this weird issue where I am not able to stream the latest TOOL album through my chromecast audio setup. All other mu...

grotejoost

Music Fan

894 Views

2 replies

0 likes

  • 894 Views
  • 2 replies
  • 0 likes

For smartphone devices, after clicking "forget this device" it still appears the next time I log in

PlanFree/PremiumCountry Device(Pixel 2)Operating SystemAndroid 10 My Question or IssueFor smartphone devices, after clicking "forget this device" it still appears the next time I log in. Specifically on Amazon Echo devices linked to the same Amazon a...

Newbie

Plan Free/Premium Country   Device (Pixel 2) Operating System Android 10   My Question or Issue For smartphone devices, after clicking "forget this device" it still appears the ne...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

Tengo un problema premium 199 por un año

Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a problem with subscription 199 premium one year [snip - Community Moderator edi...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Iss...

Brunelicia

Community Legend

888 Views

1 replies

0 likes

Premium 199 por un año
  • 888 Views
  • 1 replies
  • 0 likes

Spotify acting up

Ill be listening to spotify playing my xbox and my phone will be sleeping while spotify plays and it will stop, and exit to the home screen, so id have to hit the square and click the spotify tab, then once it loads the song that was playing would st...

Visitor

Ill be listening to spotify playing my xbox and my phone will be sleeping while spotify plays and it will stop, and exit to the home screen, so id have to hit the square and click the spotify tab, th...

719 Views

0 replies

1 likes

  • 719 Views
  • 0 replies
  • 1 likes

Superuser Contribution Albums added to playlist appears in reverse order. Different from play order.

PlanPremium (family plan)CountryUnited StatesDevicePixel 2Operating SystemAndroid 9 Pie PQ3A.190801.002 My Question or IssueFor multiple years, I have had my spotify playlist sorted by "recently added". If I add an album to the the playlist by pressi...

Casual Listener

Plan Premium (family plan) Country United States Device Pixel 2 Operating System Android 9 Pie PQ3A.190801.002   My Question or Issue For multiple years, I have had my spotify playlist...

slimphatman

Newbie

2437 Views

6 replies

3 likes

  • 2437 Views
  • 6 replies
  • 3 likes

Solved!! W1dg3t?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

saacke-us

Casual Listener

1017 Views

2 replies

2 likes

Widget
  • 1017 Views
  • 2 replies
  • 2 likes

Using play button on lock screen with Airpods

PlanPremiumCountryLatviaDevice(Samsung Galaxy s10e)Operating System(Android 9)My Question or IssueHello!I just bought Samsung Galaxy s10e. I'm usually listening music with my Airpods. And when I'm with my Airpods I can't pause music on lock screen. W...

Newbie

Plan Premium Country Latvia Device (Samsung Galaxy s10e) Operating System (Android 9) My Question or Issue Hello! I just bought Samsung Galaxy s10e. I'm usually listening music with my Airp...

506 Views

0 replies

0 likes

  • 506 Views
  • 0 replies
  • 0 likes

Superuser Contribution No Spotify app on my Play Store (SONY XPERIA TIPO)

PlanFree/PremiumCountry : FRANCE DeviceSONY XPERIA TIPOOperating SystemANDROID My Question or IssueHi,I'm looking for help : I cannot find the Spotify App on my Google Play Store on my SONY XPERIA TIPO. If there's in indeed no Spotify App for my phon...

Casual Listener

Plan Free/Premium Country : FRANCE   Device SONY XPERIA TIPO Operating System ANDROID   My Question or Issue Hi, I'm looking for help : I cannot find the Spotify App on my Goog...

SONYXPERIATIP0

Casual Listener

1365 Views

2 replies

0 likes

  • 1365 Views
  • 2 replies
  • 0 likes

Superuser Contribution Email on fb changed but it didnt change on spotify

So i changed my fb email like 3 months ago but spotify related emails are still being sent to the old one and on the profile i still see my old one.Thanks for any help

Visitor

So i changed my fb email like 3 months ago but spotify related emails are still being sent to the old one and on the profile i still see my old one. Thanks for any help  

Katerina

Spotify Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play/pause on local screen

PlanPremiumCountryFrancesca DeviceHonor 6Operating SystemAndroid 6.0Spotify 8.5.23.686 and previous My Question or IssueThe play/pause button on lock screen is not working. It sends two events :The music pauses, then immediately restarts.

Visitor

Plan Premium Country Francesca   Device Honor 6 Operating System Android 6.0 Spotify 8.5.23.686 and previous   My Question or Issue The play/pause button on lock  screen&nb...

Katerina

Spotify Legend

908 Views

1 replies

0 likes

Android ui
  • 908 Views
  • 1 replies
  • 0 likes

massive battery drain after use with BMW-connected-app

After using spotify in the car via bluetooth,the phone battery is drained 50% in a few hours by the Spotify app (can be seen in battery information in the phone's setting), although the app was closed.When re-opening Spotify the BMW-warning message (...

Visitor

After using spotify in the car via bluetooth, the phone battery is drained 50% in a few hours by the Spotify app (can be seen in battery information in the phone's setting), although the app was clo...

1072 Views

0 replies

1 likes

  • 1072 Views
  • 0 replies
  • 1 likes

Syncing Local Files to Android

I've been doing a lot of online searching for help on this topic but nothing has been effective. I'm attempting to sync the local files from I put into Windows Spotify to my Android app. I'm on the same network on both devices, signed out and back in...

Regular

I've been doing a lot of online searching for help on this topic but nothing has been effective. I'm attempting to sync the local files from I put into Windows Spotify to my Android app. I'm on the s...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes