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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 842688 Views
  • 11 replies
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  • Android
    Guide
    Troubleshooting
  • 842688 Views
  • 11 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14278 Views
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Superuser Contribution Behind the lyrics

PlanPremiumCountry: England Device Samsung Galaxy 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Behind the lyrics is turned on but for songs that other people have behind the lyrics I don't have it. I have reinstalled ...

  • Visitor
  • Plan Premium Country: England    Device  Samsung Galaxy 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Behind the lyrics is...
  • Katerina
  • Spotify Legend
  • 268 Views
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  • 268 Views
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Superuser Contribution Music stalling

PlanPremiumCountry UKDeviceLGOperating SystemAndroid My Question or Issue My music keeps stalling when it is playing. It happens when I have WIFI connection and when offline. Is there anyway to stop this?

  • Newbie
  • Plan Premium Country  UK Device LG Operating System Android   My Question or Issue  My music keeps stalling when it is playing. It happens when I have WIFI connection and whe...
  • Katerina
  • Spotify Legend
  • 852 Views
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Spotify doesn't work on my Xiaomi Mi5s

I have a Xiaomi Mi5s, and I used Spotify without problems since years. But, probably after last android update, I had some problems on my phone: sometimes seems the album loading is endless, other times the song inside albums doesn't start. The only ...

  • Newbie
  •   I have a Xiaomi Mi5s, and I used Spotify without problems since years. But, probably after last android update, I had some problems on my phone: sometimes seems the album loading is endless, ...
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  • 138 Views
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Shuffles to a different playlist

PlanPremiumCountry USADeviceSamsung Galaxy 8, Amazon Echo My Question or Issue Listening to one playlist. After about 30 seconds into the song, the song changes from current playlist to another. Continuously. Logged out all other devices. I go from l...

  • Newbie
  • Plan Premium Country  USA Device Samsung Galaxy 8, Amazon Echo     My Question or Issue  Listening to one playlist. After about 30 seconds into the song, the song changes...
  • 132 Views
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  • 132 Views
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  • 1 likes

Lock screen not enabled in Android 8.1 Mi A2

PlanPremiumCountry MalaysiaDeviceMi A2Operating SystemAndroidOreo My Question or Issue I recently changed my phone to Mi A2 which is in the Android One programme. However I seem to not be able to control playback of my Spotify streaming in lockscreen...

  • Newbie
  • Plan Premium Country  Malaysia Device Mi A2 Operating System AndroidOreo   My Question or Issue  I recently changed my phone to Mi A2 which is in the Android One programme....
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  • Mi A2
    OREO
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Spotify connect not shuffling AT ALL

PlanPremiumCountry USADevice(Moto x4)Operating SystemAndroid Oreo My Question or Issue I'm using Spotify connect from my Android to a Yamaha receiver and it is not shuffling at all. It plays the songs in a playlist in order; you can actually see it s...

  • Newbie
  •   Plan Premium Country  USA Device (Moto x4) Operating System Android Oreo   My Question or Issue   I'm using Spotify connect from my Android to a Yamaha receiver...
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  • Connect
    shuffle
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Solved!! I can't share song on Instagram Stories

PlanPremiumCountryArgentina DevicePixel 2 XL Operating SystemAndroid 9 Everytime I try to share a song on Instagram it says that an error had happened and that I should try it again later.I have the lastest updates on Instagram and Spotify, also I tr...

  • Casual Listener
  •   Plan Premium Country Argentina   Device Pixel 2 XL   Operating System Android 9   Everytime I try to share a song on Instagram it says that an error had happened and...
  • gariuz
  • Casual Listener
  • 873 Views
  • 2 replies
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  • 873 Views
  • 2 replies
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Solved!! Cant rearrange playlists

PlanFree/PremiumCountry GOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a galaxy s8+ and a few days ago I suddenly lost the ability to rearrange any of my playlists by album artist etc. Its all alphabetical now.

  • Regular
  • Plan Free/Premium Country     GOperating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have a galaxy s8+ and a few days ago I suddenly lost the ...
  • AeroZ
  • Composer
  • 680 Views
  • 5 replies
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  • 680 Views
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Android old tracks sorting ( Songs, not playlist ). New song are going to old song.

Hello, so I saved a few hundred songs, but when I look at them in the "Songs" section (which I saved), they appear in my old order, and I respectively put them in the new order, which shows me recently added songs, and everything seems to be ok, but ...

  • Newbie
  • Hello, so I saved a few hundred songs, but when I look at them in the "Songs" section (which I saved), they appear in my old order, and I respectively put them in the new order, which shows me recent...
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  • Account
  • 216 Views
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Spotify keeps playing shuffle and icon won't appear and it keeps adding "we suggested" songs

PlanFree/PremiumCountry UKDevice(Honor 9 lite)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm new to Spotify and I've encountered a problem. Whenever I try and listen to my play list I have to click shuffle play, and ...

  • Newbie
  • Plan Free/Premium Country  UK Device (Honor 9 lite) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I'm new to Spotify and I've encounte...
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  • 246 Views
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Music get paused and skipped

In my S9 the music gets skipped or pausedEven when the phone is blockedPlanFree/PremiumCountry ArgentinaSamsung Galaxy 9Operating SystemAndroid Oreo

  • Newbie
  • In my S9 the music gets skipped or paused Even when the phone is blocked Plan Free/Premium Country  Argentina Samsung Galaxy 9 Operating System Android Oreo      
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  • 144 Views
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shuffle really needs to be fixed

It's really irratating to trying to make shuffle work on spotify but every time i try to shuffle a playlist it doesn't actually shuffle and it doesn't help that they removed the play queue in the free app. So in order to have an actual shuffle my pla...

  • Roadie
  •   It's really irratating to trying to make shuffle work on spotify but every time i try to shuffle a playlist it doesn't actually shuffle and it doesn't help that they removed the play queue in...
  • 146 Views
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  • 146 Views
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Sharing with Instagram isn't working

PlanPremiumCountryBrazil DeviceMoto G Operating SystemAndroid Oreo My IssueHello there! I'm having some trouble when I try to share anything to the Instagram stories. I get the message: "It was impossible to share to the Instagram stories, try again ...

  • Casual Listener
  • Plan Premium Country Brazil   Device Moto G     Operating System Android Oreo   My Issue Hello there! I'm having some trouble when I try to share anything to the...
  • Frosterleigh
  • Newbie
  • 330 Views
  • 1 replies
  • 1 likes
  • Instagram Stories
  • 330 Views
  • 1 replies
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Issues with Release Radar and Discovery Weekly on Android and PC program

I like listening to Release Radar and Discovery Weekly every week. Lately, I've noticed a pattern where if I listen to enough of the playlists on my phone and mark the songs I like or I don't like, my phone starts playing ONLY the songs I've already ...

  • Regular
  •   I like listening to Release Radar and Discovery Weekly every week. Lately, I've noticed a pattern where if I listen to enough of the playlists on my phone and mark the songs I like or I don't...
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  • 157 Views
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Sharing to Instagram Story Not Working

PlanPremiumCountry Costa RicaDeviceSamsung Galaxy S8+Operating SystemAndroid 8.0.0 My Question or Issue I'm having trouble sharing the music I'm listening to Instagram stories. It loads but then it shows an error. I attached a screenshot of the messa...

  • Newbie
  • Plan Premium Country  Costa Rica Device Samsung Galaxy S8+ Operating System Android 8.0.0   My Question or Issue  I'm having trouble sharing the music I'm listening to Instag...
  • Fenity
  • Casual Listener
  • 369 Views
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  • 369 Views
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Superuser Contribution Auto play with sat nav

PlanPremiumCountry UKDeviceHuawei P20 ProOperating SystemAndroid Oreo My Question or Issue Whenever I use either Google Sat Nav or TomTom sat nav. Spotify automaticaly kicks in and starts playing. I do not want this to happen. There was no option wit...

  • Regular
  • Plan Premium Country  UK Device Huawei P20 Pro Operating System Android Oreo   My Question or Issue  Whenever I use either Google Sat Nav or TomTom sat nav. Spotify automatic...
  • Peter
  • Spotify Legend
  • 480 Views
  • 1 replies
  • 0 likes
  • auto play
    Sat Nav
  • 480 Views
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Podcast play button dark and won't play

PlanPremiumCountry USADeviceNote 8Operating SystemAndroid Oreo My Question or Issue Ppodcast play buttons are dark and won't play for most episodes of most podcasts.

  • Newbie
  • Plan Premium Country  USA Device Note 8 Operating System Android Oreo   My Question or Issue  Ppodcast play buttons are dark and won't play for most episodes of most ...
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  • 155 Views
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Solved!!Superuser Contribution Free is better than Premium??

PlanPremiumCountry RomaniaDeviceSamsung Galaxy A6 PlusOperating SystemAndroid 8.0.0 My Question or Issue On the free version I can Heart and Block ANY song and artist from ANY playlist. And on Premium I can't.Do NOT tell me I can only do this in cert...

  • Casual Listener
  • Plan Premium Country  Romania Device Samsung Galaxy A6 Plus Operating System Android 8.0.0   My Question or Issue  On the free version I can Heart and Block ANY song and arti...
  • Peter
  • Spotify Legend
  • 716 Views
  • 1 replies
  • 0 likes
  • Block Songs and or Artist
    Daily Mix
    Heart button
  • 716 Views
  • 1 replies
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