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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375420 Views

541 replies

34 likes

Account
Free
  • 375420 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

7 likes

  • 7525 Views
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  • 7 likes

Can Android TV get a 'shuffle playlist' button?

I use spotify on my Sony Android TV (not an android tv box), even though it started crashing a lot lately. I listen to playlists, since that's about all you can do anyways, but I like to shuffle the larger playlists. To do this, I need to play a song...

Gig Goer

I use spotify on my Sony Android TV (not an android tv box), even though it started crashing a lot lately. I listen to playlists, since that's about all you can do anyways, but I like to shuffle the ...

1101 Views

0 replies

2 likes

Android TV
  • 1101 Views
  • 0 replies
  • 2 likes

Songs playing twice on artist page

PlanPremiumCountryBrazilDeviceAsus ZenFone 4Operating SystemAndroid 8.0 My Question or IssueWhen I play shuffle on an artist's plage, the automated playlist creates a playlist with duplicated songs immediately one after the other. You can see this in...

Newbie

  Plan Premium Country Brazil Device Asus ZenFone 4 Operating System Android 8.0   My Question or Issue When I play shuffle on an artist's plage, the automated playlist creates a...

488 Views

0 replies

0 likes

Android
artist's page
bug
shuffle
  • 488 Views
  • 0 replies
  • 0 likes

Superuser Contribution How do I find my playlist on Android mobile

PlanFree/PremiumNote 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Note 9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Katerina

Spotify Legend

2162 Views

2 replies

0 likes

  • 2162 Views
  • 2 replies
  • 0 likes

[Android] Lock Screen not showing up

PlanPremiumCountryNLDeviceOnePlus 3Operating SystemAndroid 9 My Question or IssueSpotify on my mobile has never showned the playing music on my lock screen, I tried every possible settings, no luck! I want to be able to check, pause, stop songs via d...

Casual Listener

Plan Premium Country NL Device OnePlus 3 Operating System Android 9   My Question or Issue Spotify on my mobile has never showned the playing music on my lock screen, I tried every pos...

602 Views

0 replies

1 likes

  • 602 Views
  • 0 replies
  • 1 likes

Bug app on Android

Spotify PremiumCountry France Device Redmi Note 7Operating System Android Hi,For two days now, I am encountering a bug with the app on my phone. I tried to download a lot of podcasts yesterday, before travelling, and now I can't open the app on my ph...

Visitor

Spotify Premium Country France   Device Redmi Note 7 Operating System Android   Hi, For two days now, I am encountering a bug with the app on my phone. I tried to download a lot...

julianzap

Regular

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Superuser Contribution Instagram Stories

Buenas, tengo un problema. No puedo compartir canciones de Spotify a Instagram Stories. Tengo ambas aplicaciones actualizadas e intentado borrando caché y desinstalando las aplicaciones, aún así no tengo solución.Mi modelo de celular es un Moto g6 pl...

Casual Listener

Buenas, tengo un problema. No puedo compartir canciones de Spotify a Instagram Stories. Tengo ambas aplicaciones actualizadas e intentado borrando caché y desinstalando las aplicaciones, aún así no t...

julianzap

Regular

1120 Views

3 replies

0 likes

  • 1120 Views
  • 3 replies
  • 0 likes

Storage location option has gone

PlanPremiumCountry PolandDeviceSamsung Galaxy S8+Operating System, Android 8.0 My Question or Issue I just noticed that spotify setting no longer allows me to select a data storage location and I can only guess this is to do with a fix for music undo...

Community Legend

Plan Premium Country  Poland Device Samsung Galaxy S8+ Operating System, Android 8.0   My Question or Issue  I just noticed that spotify setting no longer allows me to se...

loggyboy

Regular

877 Views

3 replies

1 likes

  • 877 Views
  • 3 replies
  • 1 likes

Android Auto and widget problem

My Question or IssueSpotify, did you know that the Android Auto use the widget to work? Know it, because now he says that spotify doesn't work and so i have to use the phone while i'm driving, not the best option

Visitor

My Question or Issue Spotify, did you know that the Android Auto use the widget to work? Know it, because now he says that spotify doesn't work and so i have to use the phone while i'm driving, not ...

681 Views

0 replies

0 likes

Android Auto.
Widget
  • 681 Views
  • 0 replies
  • 0 likes

Spotify starts playing after saying OK Google

PlanPremiumCountryNorwayDeviceHuawei P20 Pro Operating SystemAndroid 9 My Question or IssueWhen I am in the car and listening to music, I often want to use Google Assistant. So I pause Spotify and say OK Google. Now the music starts playing again jus...

Visitor

Plan Premium Country Norway Device Huawei P20 Pro  Operating System Android 9   My Question or Issue When I am in the car and listening to music, I often want to use Google Assist...

292 Views

0 replies

0 likes

  • 292 Views
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  • 0 likes

Changing library on PC keeps changing library playing on phone

Recently (about past 2weeks) when ever i change the playing library on my phone it changes the playing library on my PC and vice verser. Its only started around 2 weeks ago and is annoying. NOt sure if its a setting but how do i stop it

Visitor

Recently (about past 2weeks) when ever i change the playing library on my phone it changes the playing library on my PC and vice verser.   Its only started around 2 weeks ago and is ...

242 Views

0 replies

0 likes

  • 242 Views
  • 0 replies
  • 0 likes

Playlist issue

PlanPremiumCountrySwedenDeviceSamsung S9 + (SM-G965F) Operating SystemAndroid 94.9.59 - 16381285 My Question or IssueWhen adding songs to playlist, playlists comes up in random order, newest playlist are not first, order is not the same as normal in ...

Casual Listener

  Plan Premium Country Sweden Device Samsung S9 + (SM-G965F)   Operating System Android 9 4.9.59 - 16381285   My Question or Issue When adding songs to playlist,  pla...

hnsn

Casual Listener

699 Views

3 replies

1 likes

  • 699 Views
  • 3 replies
  • 1 likes

Me bloquea música local en Android

Cargue archivos locales desde la Spotify en PC y los descargué en Android pero estoy teniendo un problema con una cancion en especifico. Me bloquea la canción "Afilando los Cuchillos", como esta no está en Spotify la agregue desde los archivos locale...

Visitor

Cargue archivos locales desde la Spotify en PC y los descargué en Android pero estoy teniendo un problema con una cancion en especifico.     Me bloquea la canción "Afilando los Cuchi...

292 Views

0 replies

0 likes

  • 292 Views
  • 0 replies
  • 0 likes

Superuser Contribution Como passar as músicas para o microSD?

Desde as últimas atualizações não aparece mais a aba "armazenamento". Usuário Premium

Casual Listener

Desde as últimas atualizações não aparece mais a aba "armazenamento". Usuário Premium

user-removed

Not applicable

1084 Views

4 replies

0 likes

  • 1084 Views
  • 4 replies
  • 0 likes

app opens when song ends

PlanFreeCountryUSDevice Operating SystemAndroid My Question or Issuewhen a song or ad ends, the spotify app opens on my screen. never happened before & extremely annoying.

Newbie

Plan Free Country US Device   Operating System Android   My Question or Issue when a song or ad ends, the spotify app opens on my screen. never happened before & extremely ann...

265 Views

0 replies

0 likes

  • 265 Views
  • 0 replies
  • 0 likes

Instagram Stories

I uninstalled both Instagram and Spotify and the option still isn't there. I click more and the only Instagram share opinion is to direct message the song to someone. But i couldnt find instagram stories optionPhone is a Xiaomi Pocophone f1 Instagram...

Newbie

I uninstalled both Instagram and Spotify and the option still isn't there. I click more and the only Instagram share opinion is to direct message the song to someone. But i couldnt find instagram sto...

aanilceylan

Visitor

491 Views

1 replies

1 likes

sharing
  • 491 Views
  • 1 replies
  • 1 likes

My playlists shuffle for each artists. I can't change

PlanPremiumCountryTurkeyDeviceHuawei P10 PlusOperating SystemAndroid Pie My Question or IssueHi. I have a problem about my playlists. Songs don't play in my queue. Actually artist to artist queue is going alphabetically normal but if my playlist have...

Visitor

Plan Premium Country Turkey Device Huawei P10 Plus Operating System Android Pie   My Question or Issue Hi. I have a problem about my playlists. Songs don't play in my queue. Actually a...

374 Views

0 replies

0 likes

playlist issue
Playlist issues
  • 374 Views
  • 0 replies
  • 0 likes

Wont open, at all

None of the below information is required. The app just wont open. When intry I get big logo, little logo, back to home screen. Then error message. Prior to this I had issues with google smart lock. I have lost count the amount of times I have uninst...

Casual Listener

None of the below information is required. The app just wont open. When intry I get big logo, little logo, back to home screen. Then error message. Prior to this I had issues with google smart lock. ...

Jose_M

Spotify Star

693 Views

3 replies

0 likes

Argggghhhhh
  • 693 Views
  • 3 replies
  • 0 likes

Recently begun shuffling the same songs over and over again

PlanPremiumCountryUnited KingdomDeviceSamsung A80Operating SystemLatest Android My Question or IssueRecently whenever listening on shuffle the same songs just play over and over again.. its quite odd.. More so as there is over 200 songs in some playl...

Gig Goer

Plan Premium Country United Kingdom Device Samsung A80 Operating System Latest Android   My Question or Issue Recently whenever listening on shuffle the same songs just play over and o...

385 Views

0 replies

1 likes

  • 385 Views
  • 0 replies
  • 1 likes

Not finding downloaded playlists in new version

PlanPremiumCountry Device(Samsung Galaxy S8)Operating System(Android Oreo) My Question or IssueIn the new version 8.5.18.932 I cannot find my downloaded playlists, but searching for the name of it. Is there any shortcuts I can use?

Newbie

Plan Premium Country   Device (Samsung Galaxy S8) Operating System (Android Oreo)   My Question or Issue In the new version 8.5.18.932 I cannot find my downloaded playlists, ...

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
  • 0 likes

Superuser Contribution No sound during playback

Well after a year of waiting for spotify to get it right and get it fixed i cam up with my own solution. Have had issues with sporify playing but after a few days it would play but have no volume. Spotifys answer was to uninstall and reinstall and th...

Music Fan

Well after a year of waiting for spotify to get it right and get it fixed i cam up with my own solution. Have had issues with sporify playing but after a few days it would play but have no volume. Sp...

zrock2010

Music Fan

641 Views

3 replies

0 likes

  • 641 Views
  • 3 replies
  • 0 likes