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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111137 Views

26 replies

3 likes

  • 111137 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223643 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223643 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580802 Views

79 replies

3 likes

  • 580802 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478247 Views

577 replies

40 likes

Account
Free
  • 478247 Views
  • 577 replies
  • 40 likes

Superuser Contribution Spotify wont load on android

Premium family account UkSamsung s8All software up to date I have downloaded the app and deleted it 5 or 6 times now and doesnt work. It comes up with a black screen with the logo in the middle, goes to the home screen the straight back to the black ...

Casual Listener

Premium family account  Uk Samsung s8 All software up to date   I have downloaded the app and deleted it 5 or 6 times now and doesnt work. It comes up with a black screen with the logo...

Petya

Community Legend

792 Views

3 replies

0 likes

  • 792 Views
  • 3 replies
  • 0 likes

Superuser Contribution spotify doesn't load on samsung galaxy s9+

Premium familynetherlands DeviceSamsung Galaxy 9+Operating SystemAndroid Oreo after reinstalling the app several times, checking if it works on the web player and other androids and Iphones The spotify app doesn't load properly: the home page, the pl...

Visitor

Premium family netherlands   Device Samsung Galaxy 9+ Operating System Android Oreo   after reinstalling the app several times, checking if it works on the web player and other...

Petya

Community Legend

1842 Views

1 replies

1 likes

  • 1842 Views
  • 1 replies
  • 1 likes

Superuser Contribution What can I do to bring back the widget?

Apple Music supports a widget. I do not like Apple Music, but it offers as much music as Spotify. I would like to keep Spotify, but the removal of the widget I used everyday is a kind of like a slap in the face as a customer. I have faith the Spotify...

Newbie

Apple Music supports a widget. I do not like Apple Music, but it offers as much music as Spotify. I would like to keep Spotify, but the removal of the widget I used everyday is a kind of like a slap ...

Petya

Community Legend

1525 Views

3 replies

10 likes

boycott
Widget
  • 1525 Views
  • 3 replies
  • 10 likes

Superuser Contribution All my music got unloaded

PlanPremium (the 2-months-free offer)CountryFranceDeviceSamsung A8Operating SystemAndroid Pie My Question or IssueHello, here is the problem I have with my Spotify account : all my music suddenly got unloaded and whenever I try to redownload it, the ...

Visitor

Plan Premium (the 2-months-free offer) Country France Device Samsung A8 Operating System Android Pie    My Question or Issue Hello, here is the problem I have with my Spotify acco...

Petya

Community Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to unblock songs?

PlanFree/PremiumCountry DeviceHuawei P20, Gigabyte Aero 15 Operating SystemAndroid Oreo, Ubuntu My Question or IssueI had accidentally block certain songs while using Spotify on my phone. Whenever I tried to skip certain songs, I would accidentally c...

Newbie

Plan Free/Premium Country   Device Huawei P20, Gigabyte Aero 15   Operating System Android Oreo, Ubuntu   My Question or Issue I had accidentally block certain songs while u...

Petya

Community Legend

1644 Views

1 replies

2 likes

  • 1644 Views
  • 1 replies
  • 2 likes

Superuser Contribution Search a Title

PlanPremium CountryFrance DeviceHonor 20 View Operating SystemAndroid My Question or IssueBonjour, avec l'ancienne mise à jour Spotify, nous pouvions sauvegarder des titres et nous pouvions rechercher à l'intérieur de ceux ci. Avec la nouvelle mise à...

Visitor

Plan Premium   Country France   Device Honor 20 View   Operating System Android   My Question or Issue Bonjour, avec l'ancienne mise à jour Spotify, nous pouvion...

Petya

Community Legend

1055 Views

1 replies

0 likes

  • 1055 Views
  • 1 replies
  • 0 likes

Superuser Contribution 3 of Young Thug's last 4 albums don't work for me

PlanPremiumCountryUSADeviceLG V30Operating System Android 8.0.0 My Question or IssueEver since Young Thug's Beautiful Thugger Girls album, I havent been able to listen to any of his new albums(except for Super Slimey). It was like this even when I ha...

Newbie

  Plan Premium Country USA Device LG V30 Operating System  Android 8.0.0   My Question or Issue Ever since Young Thug's Beautiful Thugger Girls album, I havent been able to ...

Petya

Community Legend

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't resume after call

PlanFree/PremiumCountry DeviceAny androidOperating SystemAndroid, AUDI smartphone interface My Question or IssueEverytime I make or recive calls spotify stops but won't resume after call finishes

Casual Listener

Plan Free/Premium Country   Device Any android Operating System Android, AUDI smartphone interface   My Question or Issue Everytime I make or recive calls spotify stops but won't ...

Petya

Community Legend

924 Views

3 replies

0 likes

Audi smartphone interfacev
  • 924 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Why remove the Android Widget?

I just found out why my widget dont work anymore on my Note9. I dont get why Spotify shuns Android users. One of the reasons people use Andoid is the widgets and i use the Spotify widget quite allot during the day.Your so called solution is a lazy so...

Gig Goer

I just found out why my widget dont work anymore on my Note9.    I dont get why Spotify shuns Android users. One of the reasons people use Andoid is the widgets and i use the Spotify widg...

Petya

Community Legend

2820 Views

6 replies

10 likes

  • 2820 Views
  • 6 replies
  • 10 likes

Clock does not connect to Spotify

PlanPremiumCountryUSADevicePixel 3 XLOperating SystemAndroid 10 - Patch level September 5, 2019Spotify Version: 8.5.22.734My Question or IssueWhen I try to connect the clock to Spotify I get a screen that briefly says "Loading..." and I'm then taken ...

Newbie

Plan Premium Country USA Device Pixel 3 XL Operating System Android 10 - Patch level September 5, 2019 Spotify Version: 8.5.22.734 My Question or Issue When I try to connect the clock to Sp...

834 Views

0 replies

0 likes

  • 834 Views
  • 0 replies
  • 0 likes

No more space on internal storage

PlanPremiumCountryGermanyDevice(Samsung Galaxy S5)Operating System(Android) My Question or IssueHi,I store my music on my external SD card but the spotify app is still on the internal storage of my mobile and it takes about 6GB. It's not possible to ...

Casual Listener

  Plan Premium Country Germany Device (Samsung Galaxy S5) Operating System (Android)   My Question or Issue Hi, I store my music on my external SD card but the spotify app is st...

Emilia_8

Community Legend

781 Views

3 replies

0 likes

  • 781 Views
  • 3 replies
  • 0 likes

Local songs are garbled on phone

PlanPremiumCountrySwedenDeviceHuawei LYO-L21Operating SystemAndroid 5.1 My Question or IssueWhen I download local songs onto my phone, they become garbled as if the song is constantly jumping back and forth several times a second.They work fine on my...

Casual Listener

Plan Premium Country Sweden Device Huawei LYO-L21 Operating System Android 5.1   My Question or Issue When I download local songs onto my phone, they become garbled as if the song is c...

terryzolinski

Newbie

648 Views

1 replies

1 likes

  • 648 Views
  • 1 replies
  • 1 likes

Downloaded songs, not liked

How do I find songs that were automatically downloaded, for instance Discover Weekly mixtape in my case it gets downloaded every week. So I don't "like" the songs individually, it just downloads the mixtape 'cause I changed the toggle switch on to do...

Visitor

How do I find songs that were automatically downloaded, for instance Discover Weekly mixtape in my case it gets downloaded every week. So I don't "like" the songs individually, it just downloads the ...

458 Views

0 replies

0 likes

  • 458 Views
  • 0 replies
  • 0 likes

Offline toggle button

PlanPremiumDeviceSamsung Galaxy s7 EdgeOperating SystemAnroid 8.0.0 My Question or IssueThe button to toggle offline mode is gone from my buttons menu. I uninstalled spotify and installed it again and it is still missing.

Visitor

Plan Premium Device Samsung Galaxy s7 Edge Operating System Anroid 8.0.0   My Question or Issue The button to toggle offline mode is gone from my buttons menu. I uninstalled spotify and ...

621 Views

0 replies

0 likes

  • 621 Views
  • 0 replies
  • 0 likes

Superuser Contribution I can't play the song oreo

PlanPremiumCountry BelguimDeviceSamsung s7Operating SystemAndroid Oreo My Question or IssueI can't play the song oreo on my phone or anything als it displaying like a gray bar and i cant press it

Visitor

Plan Premium Country  Belguim Device Samsung s7 Operating System Android Oreo   My Question or Issue I can't play the song oreo on my phone or anything als it displaying lik...

Petya

Community Legend

12701 Views

3 replies

23 likes

  • 12701 Views
  • 3 replies
  • 23 likes

Superuser Contribution Trouble searching downloaded songs!

I have a premium account and for a few months now I have been noticing I have some songs in my library/ downloaded songs that I can not search when I am in offline mode. It's not that I just didn't download the song and thought I did. I can physicall...

Visitor

I have a premium account and for a few months now I have been noticing I have some songs in my library/ downloaded songs that I can not search when I am in offline mode. It's not that I just didn't d...

Petya

Community Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song pauses and starts randomly

PlanPremium(Family)CountryTurkeyDeviceGalaxy S10Operating SystemAndroid My Question or IssueToday spotify started to act weird, everything was fine morning. Afternoon everything changed.Spotify started to pause songs. At first I thougt it was about p...

Visitor

Plan Premium(Family) Country Turkey Device Galaxy S10 Operating System Android   My Question or Issue Today spotify started to act weird, everything was fine morning. Afternoon everyth...

Petya

Community Legend

476 Views

1 replies

1 likes

  • 476 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify won't connect on Mobile Data

PlanPremiumCountryUSADeviceAndroid X chargeOperating SystemAndroid Nougat My Question or IssueAs of about 3 or 4 months ago my spotify on Android will no longer play on mobile data. It tries to connect but then either says it's offline or gets stuck ...

Casual Listener

Plan Premium Country USA Device Android X charge Operating System Android Nougat   My Question or Issue As of about 3 or 4 months ago my spotify on Android will no longer play on mobil...

Petya

Community Legend

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Superuser Contribution app crashes when trying to use the three dotted menu on any song

I'm on android pieWhen I try to click the three dotted menu on any track, it appears blank and the app crashes. I tried older versions and it's the same.It's bad that I've just got premium minutes ago and face something like this. edit*this is the cr...

Newbie

I'm on android pie When I try to click the three dotted menu on any track, it appears blank and the app crashes.  I tried older versions and it's the same. It's bad that I've just got premium...

Petya

Community Legend

1894 Views

3 replies

4 likes

  • 1894 Views
  • 3 replies
  • 4 likes

Superuser Contribution The app removes all songs independently

Plan PremiumCountry Germany Device Xiaomi Redmi Note 4X / 5Operating System Android 9 Pie Hello everybody. I have the same problem for a long time: Spotify decides to remove all songs himself. This happens as follows: Android regularly checks the fil...

Visitor

Plan Premium Country Germany   Device Xiaomi Redmi Note 4X / 5 Operating System Android 9 Pie   Hello everybody.  I have the same problem for a long time: Spotify decides...

Petya

Community Legend

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
  • 0 likes