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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115210 Views

27 replies

4 likes

  • 115210 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231622 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231622 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591096 Views

79 replies

3 likes

  • 591096 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485583 Views

580 replies

42 likes

Account
Free
  • 485583 Views
  • 580 replies
  • 42 likes

Solved!! Playlists sorting wrong

PlanPremiumCountryDenmarkDeviceHuawei P30 Operating SystemAndroid pie My Question or IssueLately when opening my Spotify app, it sorts my playlist by artist and then song name instead of artist and then album name...When I then sort the playlist by s...

Casual Listener

Plan Premium Country Denmark Device Huawei P30   Operating System Android pie   My Question or Issue Lately when opening my Spotify app, it sorts my playlist by artist and then s...

RasmusKT

Casual Listener

1370 Views

2 replies

2 likes

  • 1370 Views
  • 2 replies
  • 2 likes

Sorting by artist and album doesn't properly sort songs.

PlanPremiumCountryUSDeviceNokia 7 Plus, Samsung S5Operating SystemAndroid 9 My Question or IssueWhenever I sort by artist or album, it shuffles the order of the songs instead of putting them in order of how they appear on the album. Happens on both o...

Newbie

  Plan Premium Country US Device Nokia 7 Plus, Samsung S5 Operating System Android 9   My Question or Issue Whenever I sort by artist or album, it shuffles the order of the songs...

lady_kaitebug

Visitor

1333 Views

1 replies

2 likes

  • 1333 Views
  • 1 replies
  • 2 likes

Superuser Contribution Music pauses and starts playing again randomly

I know this problem has been discussed multiple times but I haven't found an answer so far. As I've written in the topic: the music stops and starts playing again randomly. The intervals last usually from a few seconds to 2-3 minutes and it always ha...

Regular

I know this problem has been discussed multiple times but I haven't found an answer so far.  As I've written in the topic: the music stops and starts playing again randomly. The intervals last ...

ebis

Visitor

1491 Views

5 replies

5 likes

  • 1491 Views
  • 5 replies
  • 5 likes

car view burn

PlanPremiumCountry DeviceSamsung s7 Operating SystemAndroid 8 My Question or IssueThat is one **bleep** of a burn.

Music Fan

Plan Premium Country   Device Samsung s7   Operating System Android 8   My Question or Issue That is one **bleep** of a burn.

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

Superuser Contribution Oops something went wrong message

PlanPremiumCountryUKDeviceSamsung Galaxy S9 plusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhenever I search for a song or artist I get an error message saying "oops something went wrong, try again later" .... but thi...

Visitor

Plan Premium Country UK Device Samsung Galaxy S9 plus Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Whenever I search for a song or artist I get ...

Petya

Community Legend

803 Views

1 replies

0 likes

  • 803 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stürzt ab wenn ich App öffne

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueDas passiert immer wieder, zwar nicht oft, aber sehr nervig, dass wenn ich eine App öffne Spo...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Das pas...

Petya

Community Legend

12972 Views

1 replies

0 likes

  • 12972 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps adding and playing songs/playlists/artists I've never asked it to.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify keeps adding and playing stuff that I've never told it to play or add. And it's not ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  S...

Petya

Community Legend

670 Views

1 replies

0 likes

  • 670 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unavailable song

PlanFreeCountryItaly DeviceHuawei PSmart PlusOperating SystemAndroid My Question or IssueThe song "In my Defense" by Freddie Mercury isn't available, I would like to know why, If I can fix it, and how

Visitor

    Plan Free Country Italy  Device Huawei PSmart Plus Operating System Android   My Question or Issue The song "In my Defense" by Freddie Mercury isn't available, I w...

Petya

Community Legend

619 Views

1 replies

0 likes

  • 619 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify 'connections'

PlanPremiumCountryCanadaDeviceHauwei p20 proOperating SystemAndroid My Question or IssueI liked when the skip/pause/go back buttons were on my lock screen Soni didn't have to unlock my phone and open the Spotify app to change the song. This doesn't h...

Newbie

  Plan Premium Country Canada Device Hauwei p20 pro Operating System Android   My Question or Issue I liked when the skip/pause/go back buttons were on my lock screen Soni didn't...

Petya

Community Legend

763 Views

1 replies

0 likes

  • 763 Views
  • 1 replies
  • 0 likes

Superuser Contribution THE WIDGET IS BACK

PlanPremiumCountry US OF A BABYDevicePixel 3 Operating SystemAndroid ATTENTION ATTENTION PEOPLE OF THE ANDROID SPOTIFY COMMUNITY. THE WODGET IS BACK WITH THE MOST RECENTLY UPDATE. UPDATE YOUR APP FIND THE WIDGET. OUR VOICES HAVE BEEN HEARD!!!!

Casual Listener

Plan Premium Country  US OF A BABY Device Pixel 3  Operating System Android   ATTENTION ATTENTION PEOPLE OF THE ANDROID SPOTIFY COMMUNITY. THE WODGET IS BACK WITH THE MOST REC...

Daisy

Spotify Legend

1061 Views

1 replies

2 likes

  • 1061 Views
  • 1 replies
  • 2 likes

Superuser Contribution Now Playing Bar

Is there a way to get rid of the now playing bar at the bottom of the screen in Spotify? I'm not playing music and I don't want it at the bottom. Theres gotta be a way to get rid of it Its the bar above the menu stuff

Visitor

      Is there a way to get rid of the now playing bar at the bottom of the screen in Spotify? I'm not playing music and I don't want it at the bottom.  Theres gotta be a way t...

Daisy

Spotify Legend

23575 Views

1 replies

5 likes

Android
  • 23575 Views
  • 1 replies
  • 5 likes

Android USB audio output NOT working in my car

Hi People!Here's the story.I have a Fiat 500 with a 2015 Fiat original USB radio. It does not support bluetooth audio streaming. Only AUX through 3.5mm jack or USB AUX. Or well, I should buy one of those bluetooth aux dongles. If I plug an iPhone via...

Visitor

Hi People! Here's the story. I have a Fiat 500 with a 2015 Fiat original USB radio. It does not support bluetooth audio streaming. Only AUX through 3.5mm jack or USB AUX. Or well, I should buy one ...

1269 Views

0 replies

0 likes

  • 1269 Views
  • 0 replies
  • 0 likes

Superuser Contribution VERY LAGGY ANIMATIONS AND LOAD TIMES

PlanPremiumCountryCanadaDeviceSamsung Galaxy A6+Operating SystemAndroidOreo My Question or IssueI can't use newer versions of Spotify with the updated interface where music and podcasts are separated. It's WAY TOO LAGGY! It take 30 seconds to load pl...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy A6+ Operating SystemAndroid Oreo   My Question or Issue I can't use newer versions of Spotify with the updated interface where music a...

Petya

Community Legend

1272 Views

5 replies

0 likes

  • 1272 Views
  • 5 replies
  • 0 likes

Timeline on Note 10?

PlanPremiumCountryCanadaDeviceSamsung Galaxy Note 10+ So I have made the switch from iOS to android and what I loved about ios is that I didn't need to unlock my phone to go to a point in a track that I loved. However, I've spent a few hours trying t...

Visitor

  Plan Premium Country Canada Device Samsung Galaxy Note 10+   So I have made the switch from iOS to android and what I loved about ios is that I didn't need to unlock my phone to g...

649 Views

0 replies

0 likes

Android
iOS
lock screen
Widgets
  • 649 Views
  • 0 replies
  • 0 likes

Connecting to Chromecast

PlanPremiumCountryAustraliaDeviceLG V30+Operating SystemAndroid Pie My Question or IssueSo connecting to Chromecast is a big issue. For some albums it will connect with no issues, for other albums it wont. It will say it's connecting, but never will....

Newbie

Plan Premium Country Australia Device LG V30+ Operating System Android Pie   My Question or Issue So connecting to Chromecast is a big issue.    For some albums it will con...

498 Views

0 replies

1 likes

  • 498 Views
  • 0 replies
  • 1 likes

Search

PremiumUSGalaxy 8+Android Oreo When I search in my playlists, in library, and enter one of the options, when I leave that options window to go back, the search results are cleared. On the iOS app, the search results remain. Is that possible on the An...

Regular

Premium US Galaxy 8+ Android Oreo   When I search in my playlists, in library, and enter one of the options, when I leave that options window to go back, the search results are cleared. On ...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Daily mix does not change

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy daily mixes on my android phone are already 3 months the same and don't change. On my comp...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My dail...

Emilia_8

Community Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Spotify no longer sees speaker/AVR or any other devices

PlanPremiumCountryUSADeviceMotorola AndroidOperating SystemAndroid 8.1.0 My Question or IssueSpotify no longer sees my AVR (a Yamaha networked receiver), or any other Spotify connect devices on my network. It still works from my wife's phone. somethi...

Newbie

Plan Premium Country USA Device Motorola Android Operating System Android 8.1.0   My Question or Issue Spotify no longer sees my AVR (a Yamaha networked receiver), or any other Spotify...

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

Scan to join - 'New: Spotify Codes' Pop-up will not close upon clicking scan

PlanPremium (Family)CountryUnitedd KingdomDeviceSony Xperia M2Operating SystemAndroid 5.1.1 (Lollipop) My Question or IssueUpon pressing scan to join underneath the devices available, i'm met with the pop-up (image attached) 'New: Spotify Codes'. How...

Regular

Plan Premium (Family) Country Unitedd Kingdom Device Sony Xperia M2 Operating System Android 5.1.1 (Lollipop)   My Question or Issue Upon pressing scan to join underneath the devices a...

Noah

Community Legend

5820 Views

11 replies

0 likes

  • 5820 Views
  • 11 replies
  • 0 likes

Superuser Contribution Spotify wont load on android

Premium family account UkSamsung s8All software up to date I have downloaded the app and deleted it 5 or 6 times now and doesnt work. It comes up with a black screen with the logo in the middle, goes to the home screen the straight back to the black ...

Casual Listener

Premium family account  Uk Samsung s8 All software up to date   I have downloaded the app and deleted it 5 or 6 times now and doesnt work. It comes up with a black screen with the logo...

Petya

Community Legend

802 Views

3 replies

0 likes

  • 802 Views
  • 3 replies
  • 0 likes