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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 842683 Views
  • 11 replies
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  • Android
    Guide
    Troubleshooting
  • 842683 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14277 Views
  • 1 replies
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  • 14277 Views
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I Can't Share Songs on Instagram Stories

PlanPremiumCountry TurkeyDeviceSamsung Galaxy A7 (2016)Operating SystemAndroid My Question or Issue I can't share songs on Instagram stories because there is no 'Share on Instagram stories' option. Apps are updated. I removed them and uploaded again ...

  • Visitor
  •   Plan Premium Country  Turkey Device Samsung Galaxy A7 (2016) Operating System Android   My Question or Issue  I can't share songs on Instagram stories because there i...
  • user-removed
  • Not applicable
  • 769 Views
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  • 769 Views
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Android Oreo unable to see devices

PlanPremiumCountryUK DeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueOn my home network I have 3 Amazon Echo Dots on Wifi and a Windows 10 PC with Spotify on ethernet (as well as other devices from time to time).Some months ag...

  • Newbie
  • Plan Premium Country UK  Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue On my home network I have 3 Amazon Echo Dots on Wifi and a Windows 10 P...
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  • 175 Views
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Playlist Filter NOT SHOWING UP

PlanPremiumCountryEl Salvador DeviceHuaweii p10Operating SystemAndroid My Question or Issue The filter option is not showing up anymore on any of my playlists... I've been searching for answers but there's nothing related to it here.

  • Newbie
  • Plan Premium Country El Salvador  Device Huaweii p10 Operating System Android   My Question or Issue  The filter option is not showing up anymore on any of my playlists... I'...
  • javierzgaray
  • Casual Listener
  • 608 Views
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  • 608 Views
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Filtering through a playlist does not work

So this recently started happening with one of the more recent app updates .Previously when I was in my main playlist I could filter for a specific song/artist/etc. And whatever I typed would get filtered out so only the ones that had the same words ...

  • Casual Listener
  • So this recently started happening with one of the more recent app updates .Previously when I was in my main playlist I could filter for a specific song/artist/etc. And whatever I typed would get fil...
  • IIIIIIIIIIIIII
  • Newbie
  • 4493 Views
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  • 4493 Views
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Unpausing occurs when other apps' audio is active

Anytime I have the music paused and I have another audio activate, let's say the alarm clock or a notification, music starts playing again. I wish there was a button to close the app, that would definitely solve the issue and a few more by the sounds...

  • Newbie
  • Anytime I have the music paused and I have another audio activate, let's say the alarm clock or a notification, music starts playing again. I wish there was a button to close the app, that would defi...
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shuffle really needs to be fixed

It's really irratating to trying to make shuffle work on spotify but every time i try to shuffle a playlist it doesn't actually shuffle and it doesn't help that they removed the play queue in the free app. So in order to have an actual shuffle my pla...

  • Roadie
  •     It's really irratating to trying to make shuffle work on spotify but every time i try to shuffle a playlist it doesn't actually shuffle and it doesn't help that they removed the play q...
  • lumster49
  • Roadie
  • 251 Views
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  • 251 Views
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Constant "now playing" notifications on Android while streaming on PC?

When will the NOT SOLVED forum thread be solved? See "Constant "now playing" notifications on Android while streaming on PC?"

  • Regular
  •   When will the NOT SOLVED forum thread be solved?   See " Constant "now playing" notifications on Android while streaming on PC?"    
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  • 202 Views
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Superuser Contribution Your Top Songs 2018 - filled with songs called White Flag

So, I've just logged in to spotify to see my playlist filled with songs titled 'White Flag'. What is going on?!? I don't even like Dido's song that much and I've definitely not heard any of the other ones before. Is spotify trying to surrender to me ...

  • Casual Listener
  • So, I've just logged in to spotify to see my playlist filled with songs titled 'White Flag'. What is going on?!? I don't even like Dido's song that much and I've definitely not heard any of the other...
  • Peter
  • Spotify Legend
  • 244 Views
  • 2 replies
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  • 244 Views
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Superuser Contribution Spotify volume better on video tab

Just as the title says, my music volume is better when I'm on a tab with a video.What is the cause and the fix of it?Any help will be appreciated, thanks!

  • Newbie
  • Just as the title says, my music volume is better when I'm on a tab with a video. What is the cause and the fix of it? Any help will be appreciated, thanks!  
  • Peter
  • Spotify Legend
  • 185 Views
  • 1 replies
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  • 185 Views
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Superuser Contribution Unable to play a certain artist when I search on my playlist

PlanPremiumCountry USADeviceSamsung Galaxy S8Operating SystemAndroid My Question or IssueI've been having this problem what seems like all year. When I search for a specific artist on my playlist, let's just say Drake, instead of playing the rest of ...

  • Casual Listener
  • Plan Premium Country  USA Device Samsung Galaxy S8 Operating System Android   My Question or Issue I've been having this problem what seems like all year.  When I search for ...
  • Peter
  • Spotify Legend
  • 203 Views
  • 1 replies
  • 1 likes
  • 203 Views
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Superuser Contribution Stops playing after two songs

PlanPremiumCountry DenmarkDeviceSamsung Galaxy s7 and Samsung tab AOperating SystemAndroid 8.0.0 on S7 and Android 7.1.1 on tablet My Question or Issue Spotify automatically stops playing after two songs on both my devices for about a week now. Alrea...

  • Newbie
  • Plan Premium Country  Denmark Device Samsung Galaxy s7 and Samsung tab A Operating System Android 8.0.0 on S7 and Android 7.1.1 on tablet   My Question or Issue  Spotify auto...
  • Peter
  • Spotify Legend
  • 205 Views
  • 1 replies
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  • 205 Views
  • 1 replies
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Superuser Contribution Bring back search within playlists

Hello, Searching a song in a playlist is harder than older versions. I know that it is still easy to do, but older method was more user friendly and straightforward, also didn't bothered me at all but not having it where it used to be is kinda annoyi...

  • Casual Listener
  • Hello,    Searching a song in a playlist is harder than older versions. I know that it is still easy to do, but older method was more user friendly and straightforward, also didn't bother...
  • Tcrpro1
  • Newbie
  • 558 Views
  • 1 replies
  • 9 likes
  • Playlists
    Search
  • 558 Views
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Distortion on many/all tracks. When listning on both huawei p10/android 8 an ipad mini 2, there are

PlanFree/PremiumCountry DeviceHuawei p10 and ipad mini 2Operating SystemiOS 11, Android Oreo My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device Huawei p10 and ipad mini 2 Operating System iOS 11, Android Oreo   My Question or Issue  
  • unseenlarks
  • Roadie
  • 210 Views
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  • 210 Views
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I'm Not Able To Share and Save my Spotify Music To Instagram

PlanPremiumCountry DeviceGalaxy Note 9Operating System Android Oreo My Question or Issue - For some reason I'm not able to save my songs on Instagram through the share feature of Spotify as an error message keeps coming up. Is anyone else having this...

  • Casual Listener
  • Plan Premium Country   Device Galaxy Note 9 Operating System  Android Oreo   My Question or Issue - For some reason I'm not able to save my songs on Instagram through the shar...
  • unseenlarks
  • Roadie
  • 198 Views
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  • 198 Views
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Bluetooth issue car track info displayed wrong

I have a persisten issues with my car (VW GOLF 2015).. My spotify car screen when i'm listening spotify through bluetooth (Huawei Mate 20 Pro) always shows track info from previous track!PlanPremiumCountry CYPRUS DeviceMATE 20 PRO My Question or Issu...

  • Casual Listener
  • I have a persisten issues with my car (VW GOLF 2015).. My spotify car screen when i'm listening spotify through bluetooth (Huawei Mate 20 Pro) always shows track info from previous track! Plan Prem...
  • eternal_inertia
  • Regular
  • 674 Views
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Superuser Contribution When offline, I can't access the three dot menu. It says 'Go online to see menu'.

PlanPremiumCountryPhilippines DeviceHuawei P10Operating SystemAndroid Oreo My Question or Issue When offline, I can't access the three dot menu. It says 'Go online to see menu'. Because of this, I can't remove songs or add songs to queue when offline...

  • Newbie
  • Plan Premium Country Philippines   Device Huawei P10 Operating System Android Oreo   My Question or Issue  When offline, I can't access the three dot menu. It says 'Go ...
  • Katerina
  • Spotify Legend
  • 317 Views
  • 1 replies
  • 1 likes
  • 317 Views
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Superuser Contribution Spotify in China on my android phone

Plan: PremiumCountry: SwedenDevice: Samsung Edge s6Operating System: latest Hi! I'm an avid Spotify Premium user, and am wondering whether I'll be able to play the songs that I've DOWNLOADED through the app in China on my android phone?

  • Visitor
  • Plan: Premium Country: Sweden Device: Samsung Edge s6 Operating System: latest   Hi! I'm an avid Spotify Premium user, and am wondering whether I'll be able to play the songs that I've DOW...
  • Peter
  • Spotify Legend
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
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Superuser Contribution Songs atually change, but track name is not updated on the Car - VW Polo 2015

PlanPremiumCountry PortugalDeviceXIAOMI MI6Operating SystemMIUI 10 - Android 8.0.0 My Question or IssueI bought a VW Polo last month (December/2015, Lounge Version), and it connects through BT with my phone. The first thing it seemed strange is that ...

  • Casual Listener
  • Plan Premium Country  Portugal Device XIAOMI MI6 Operating System MIUI 10 - Android 8.0.0   My Question or Issue I bought a VW Polo last month (December/2015, Lounge Version)...
  • Peter
  • Spotify Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bug when visualizing / playing songs in the car

PlanPremiumCountryMexicoDeviceMotorola X4 (model XT1900-4)Operating SystemAndroid 8.0 My Question or IssueWhen my cellphone is connected via Bluetooth to any car, the songs goes to the next but titles stay frozen or sometimes they don't even appear o...

  • Newbie
  • Plan Premium Country Mexico Device Motorola X4 (model XT1900-4) Operating System Android 8.0   My Question or Issue When my cellphone is connected via Bluetooth to any car, the songs ...
  • Peter
  • Spotify Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Playlists gone

PlanFreeCountry spainOperating SystemWindows My Question or IssueHola!! Mi usuario es 6r0lroo4462mv8ijkl9jn0g0s. Un dia (esta semana) de repente mis listas de reproducción no se reproducían, aun así me aparecian en la biblioteca. Hoy me sucedia lo mi...

  • Newbie
  • Plan Free Country  spain Operating System Windows   My Question or Issue Hola!!   Mi usuario es 6r0lroo4462mv8ijkl9jn0g0s.  Un dia (esta semana) de repente mis...
  • 72 Views
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  • 72 Views
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