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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194465 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194465 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535650 Views

78 replies

3 likes

  • 535650 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439185 Views

565 replies

37 likes

Account
Free
  • 439185 Views
  • 565 replies
  • 37 likes

Superuser Contribution Spotify on Android starts automatically playing music

PlanPremiumCountryGermanyDevicePixel 2, Operating SystemAndroid 10 My Question or IssueSome days ago i updated the Spotify App for Android. Yesterday in the evening spotify automatically started to resume on playing my playlist, i played some hours a...

Regular

  Plan Premium Country Germany Device Pixel 2,  Operating System Android 10   My Question or Issue Some days ago i updated the Spotify App for Android. Yesterday in the even...

hannes1812

Regular

703 Views

3 replies

0 likes

  • 703 Views
  • 3 replies
  • 0 likes

Can I recover offline files from my Android device when I lost the original files on my PC?

I've added some offline files to Spotify, and can still play them on my Android phone, But now my laptop has crashed severely (harddisk unrecoverable) so I lost the original files. Is there a way to restore the mp3 files from Android or do I have to ...

Regular

I've added some offline files to Spotify, and can still play them on my Android phone, But now my laptop has crashed severely (harddisk unrecoverable) so I lost the original files. Is there a way...

Amimi

Newbie

1656 Views

4 replies

0 likes

Android
recover
  • 1656 Views
  • 4 replies
  • 0 likes

[Bug] Critical Error on ChromeOS

PlanPremiumCountryCanadaDeviceChromebook, Asus C100POperating SystemChromeOSVersion 76.0.3809.102 (Build officiel) (32 bits) My Question or IssueThe Spotify android app triggers a fatal error upon launch and crashes. Steps to Replicate:Launch the Goo...

Casual Listener

Plan Premium Country Canada Device Chromebook, Asus C100P Operating System ChromeOS Version 76.0.3809.102 (Build officiel) (32 bits)   My Question or Issue The Spotify android ap...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

resuming after phone call

PlanPremiumCountryNorway DeviceSamsung Galaxy S9+Operating SystemAndroid Pie Spotify does not resume after a phone callWhen I'm playing music and I recive a phone call Spotify pauses but it does not resume when the phone call ends. I check Spotify ap...

Newbie

Plan Premium Country Norway   Device Samsung Galaxy S9+ Operating System Android Pie   Spotify does not resume after a phone call When I'm playing music and I recive a phone call...

ShaunB1

Casual Listener

1189 Views

2 replies

2 likes

  • 1189 Views
  • 2 replies
  • 2 likes

How to play albums without SHUFFLE?

Playing an albums in the original order is the default function in windos app, but on anodroid app it gives me only the option to play is on shuffle mode.is it a bug?

Casual Listener

Playing an albums in the original order is the default function in windos app, but on anodroid app it gives me only the option to play is on shuffle mode. is it a bug?

user-removed

Not applicable

955 Views

5 replies

0 likes

  • 955 Views
  • 5 replies
  • 0 likes

I can't download local files

PlanPremiumDeviceHuawei P9 Lite 2017Operating SystemAndroid 7.0My Question or IssueI wanted to download a song (yes, only one song) from local files. So I uploaded it from my pc, put the song into a separate playlist and tried to hit "Download" on my...

Visitor

Plan Premium Device Huawei P9 Lite 2017 Operating System Android 7.0 My Question or Issue I wanted to download a song (yes, only one song) from local files. So I uploaded it from my pc, put th...

Brunelicia

Community Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

LOUD volume spike when using Spotify Equalizer

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 3Operating SystemAndroid 9My Question or IssueI recently got a new pair of headphones and the bass was a little too heavy, which made my ears hurt after a while. No big deal, since the Spotify android...

Newbie

Plan Premium Country United States Device Google Pixel 3 Operating System Android 9 My Question or Issue I recently got a new pair of headphones and the bass was a little too heavy, which ma...

642 Views

0 replies

0 likes

  • 642 Views
  • 0 replies
  • 0 likes

Albums out of order

PlanPremiumCountryNew ZealandDeviceGalaxy A8Operating SystemAndroid 9 My Question or IssueMy albums are all out of order. Usually I have them sorted by Artist - Title - so for instance Blonde on Blonde would come before Blood on the Tracks which woul...

Casual Listener

Plan Premium Country New Zealand Device Galaxy A8 Operating System Android 9   My Question or Issue My albums are all out of order. Usually I have them sorted by Artist - Title - so fo...

576 Views

0 replies

2 likes

  • 576 Views
  • 0 replies
  • 2 likes

Play all songs by an artist

PlanPremiumCountryUSDevicePixel 2XLOperating SystemAndroid Oreo My Question or IssueHow do you play all songs by a particular artist? the Spotify UI is one of the worst pieces of trash, I've seen in a while. It's 2019, and I can't believe that this f...

Regular

Plan Premium Country US Device Pixel 2XL Operating System Android Oreo   My Question or Issue How do you play all songs by a particular artist?   the Spotify UI is one o...

Loganizzi

Regular

529 Views

2 replies

0 likes

  • 529 Views
  • 2 replies
  • 0 likes

Music pauses when screen locks

PlanPremiumCountryUK, although trying to listen in Spain currentlyDeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssueListening to music fine but soon after the screen goes off, in to screen lock mode the music shuts off. I press a b...

Visitor

  Plan Premium Country UK, although trying to listen in Spain currently Device Samsung Galaxy S10+ Operating System Android   My Question or Issue Listening to music fine but soo...

hlgollop

Music Fan

4595 Views

12 replies

8 likes

  • 4595 Views
  • 12 replies
  • 8 likes

I can't download a playlist with songs added from a computer

PlanPremiumCountryBrazilDeviceMotorola Moto G4Operating SystemAndroid Nougat 7.0 My Question or IssueI have a playlist where I have some songs added from my computer. When you try to download this playlist through Spotify Lite, the checkbox simply di...

Regular

Plan Premium Country Brazil Device Motorola Moto G4 Operating System Android Nougat 7.0   My Question or Issue I have a playlist where I have some songs added from my computer. When yo...

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify slow at opening albuns/artist on new update

PlanPremiumCountryPortugalOperating SystemAndroid I didn't like the new podcast emphasis update. First of all, the app started to become very slow at opening albuns and artists (10 seconds to open an album!!), and I assume that this bug is triggered ...

Casual Listener

Plan Premium Country Portugal Operating System Android   I didn't like the new podcast emphasis update. First of all, the app started to become very slow at opening albuns and artists (10...

Maniacshouse

Newbie

547 Views

2 replies

0 likes

  • 547 Views
  • 2 replies
  • 0 likes

Spotify keeps pausing randomly

PlanPremiumCountryFinlandDeviceSamsung Galaxy Note10+Operating SystemAndroid Pie 9 My Question or IssueSpotify keeps pausing randomly, this happens with both of my headphones (Bose QC35II and AKG earphones). I reinstalled Spotify and restarted my pho...

Casual Listener

Plan Premium Country Finland Device Samsung Galaxy Note10+ Operating System Android Pie 9   My Question or Issue Spotify keeps pausing randomly, this happens with both of my headphones...

Noah

Spotify Star

3104 Views

3 replies

0 likes

  • 3104 Views
  • 3 replies
  • 0 likes

Instagram stories

PlanremiumCountryTurkeyDeviceXiaomi Mi A8Operating System Android 9 My Question or IssueWhen I tap share button in app, I can not see share on Instagram stories options. Here is the screenshot. I need help about this

Casual Listener

Plan remium Country Turkey Device Xiaomi Mi A8 Operating System  Android 9   My Question or Issue When I tap share button in app, I can not see share on Instagram stories options....

m7iki21mbtj1rmp

Casual Listener

844 Views

4 replies

0 likes

Instagram Stories
  • 844 Views
  • 4 replies
  • 0 likes

Song stops at 2.54Goodbyes by Post Malone.Is it normal?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Nazaameer

Newbie

1151 Views

3 replies

1 likes

  • 1151 Views
  • 3 replies
  • 1 likes

Playlist sorting issue

PlanPremiumCountryFranceDeviceHuawei Mate 20Operating SystemAndroid 9 Hello everyone,I have an issue with the sorting of my playlists. When I sort them by artists it's fine everything is in order: sorted by album, and the titles are sorted just like ...

Visitor

Plan Premium Country France Device Huawei Mate 20 Operating System Android 9   Hello everyone, I have an issue with the sorting of my playlists. When I sort them by artists it's fine e...

391 Views

0 replies

2 likes

  • 391 Views
  • 0 replies
  • 2 likes

The New UI Sucks

Hello everyone,,I've been using spotify for almost 4 years now and it's been great. Then this new update with the change in UI came out. It's been a couple months and I hated it at first but I thought I'd try it. A couple months of this and I still h...

Casual Listener

Hello everyone,, I've been using spotify for almost 4 years now and it's been great. Then this new update with the change in UI came out. It's been a couple months and I hated it at first but I th...

james_spotify85

Regular

546 Views

1 replies

1 likes

Android
  • 546 Views
  • 1 replies
  • 1 likes

Remove songs from playlist algorithms?

I've listened to a few commedy shows on Spotify and really enjoyed them. Unfortunately, these "tracks" are being added to automatic playlists like "Your Summer Rewind" or "Your Top Songs 2017". Is there anyway to remove them from the list? It's great...

Casual Listener

I've listened to a few commedy shows on Spotify and really enjoyed them. Unfortunately, these "tracks" are being added to automatic playlists like "Your Summer Rewind" or "Your Top Songs 2017". Is th...

Eleanor31

Casual Listener

2288 Views

2 replies

3 likes

  • 2288 Views
  • 2 replies
  • 3 likes

Superuser Contribution Play controls are invisible on lock screen when no notifications are allowed

Plan PremiumCountryUK DevicePixel 3AOperating SystemAndroid 9 Hello, here's my issue: I don't want to see any notification on my lock screen, so I selected "Don't show notifications at all" under the lock screen preferences in my device settings.If I...

Regular

Plan  Premium Country UK   Device Pixel 3A Operating System Android 9   Hello, here's my issue:   I don't want to see any notification on my lock screen, so I selected...

taiman

Regular

1837 Views

4 replies

0 likes

  • 1837 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't receive phone calls when using Spotify in my car

PlanPremiumCountryIndonesia DeviceREDMI K20 proOperating SystemAndroid 9 My Question or IssueWhenever I use Spotify in my car and a call comes in, the music will stop for a second then continue playing. My ringtone didn't play and there was nothing o...

Casual Listener

Plan Premium Country Indonesia  Device REDMI K20 pro Operating System Android 9   My Question or Issue Whenever I use Spotify in my car and a call comes in, the music will stop fo...

Daisy

Spotify Legend

1326 Views

1 replies

0 likes

  • 1326 Views
  • 1 replies
  • 0 likes