Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27903 Views
  • 59 replies
  • 23 likes
  • 27903 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870427 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870427 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24752 Views
  • 3 replies
  • 0 likes
  • 24752 Views
  • 3 replies
  • 0 likes

Superuser Contribution Transfering downloaded music from android device to desktop.

PlanPremiumCountryUruguayDeviceXiaomi Redmi Note 4 | Windows 10 Operating SystemAndroid 7 | Windows 10 ProMy Question or IssueSo, basically what i'd like to know is if there is a way to transfer a song that i downloaded in my android device, to my de...

  • Newbie
  •   Plan Premium Country Uruguay Device Xiaomi Redmi Note 4 | Windows 10  Operating System Android 7 | Windows 10 Pro My Question or Issue So, basically what i'd like to know is if ...
  • Peter
  • Spotify Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Superuser Contribution Impossible de mettre un son a ma playlist

Sur ma playslist que j'ai crée j'ai essayer de lettre un son mais quand je le met dans ma playlist cela me dit que le son se trouve déja dans la playlist alors que non J'ai donc tenter de refaire la même playlist en pensant que c'était que un bug mai...

  • Newbie
  •   Sur ma playslist que j'ai crée j'ai essayer de lettre un son mais quand je le met dans ma playlist cela me dit que le son se trouve déja dans la playlist alors que non 😞  J'ai donc ten...
  • Peter
  • Spotify Legend
  • 534 Views
  • 1 replies
  • 0 likes
  • 534 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect devices show up but will not play music

PlanPremiumCountryCanadaDeviceSamsung S8Operating SystemAndroid My Question or IssueMy Google Home shows up in the available devices section but when I click on it, it just keeps "connecting" and the music continues to play out of my phone and not th...

  • Newbie
  •   Plan Premium Country Canada Device Samsung S8 Operating System Android   My Question or Issue My Google Home shows up in the available devices section but when I click on it, i...
  • Peter
  • Spotify Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Separated Albums

PlanPremiumCountryUSA Device(Samsung Galaxy S10 My Question or IssueSome of my saved albums are now saved in groups of 2. I go to My Artists, then to my saved songs and some albums are grouped into pairs. Like Blonde (by Frank Ocean) Nikes is saved, ...

  • Newbie
  • Plan Premium Country USA   Device (Samsung Galaxy S10   My Question or Issue Some of my saved albums are now saved in groups of 2. I go to My Artists, then to my saved songs and so...
  • 226 Views
  • 0 replies
  • 3 likes
  • 226 Views
  • 0 replies
  • 3 likes

Spotify notification tile

PlanPremiumCountryPhilippinesDevice(Huawei Nova 2i)Operating System(Android Oreo) My Question or IssueI updated my spotify app a few minutes ago and after that, the notification tile (online/offline) was remove. I just wanna know how to bring it back...

  • Newbie
  • Plan Premium Country Philippines Device (Huawei Nova 2i) Operating System (Android Oreo)   My Question or Issue I updated my spotify app a few minutes ago and after that, the noti...
  • 318 Views
  • 0 replies
  • 7 likes
  • 318 Views
  • 0 replies
  • 7 likes

Android clock not liking to Spotify

PlanPremiumCountryCzechiaDeviceXiaomi mi A2Operating SystemAndroid Pie My Question or IssueHi there! When I try to connect my Spotify account to my Android clock, it just doesn't seem to work, it just displays a spinning circle which disappears after...

  • Newbie
  • Plan Premium Country Czechia Device Xiaomi mi A2 Operating System Android Pie   My Question or Issue Hi there!  When I try to connect my Spotify account to my Android clock, it j...
  • 211 Views
  • 0 replies
  • 0 likes
  • 211 Views
  • 0 replies
  • 0 likes

my library

PlanPremiumCountryTurkey Devicesamsung galaxy s8Operating System Android My Question or IssueMy library is a little bit weird I can only see a page of musics and podcasts I wanna change it and go back to old library page that I can see everything

  • Newbie
  • Plan Premium Country Turkey   Device samsung galaxy s8 Operating System  Android    My Question or Issue My library is a little bit weird I can only see a page of music...
  • 150 Views
  • 0 replies
  • 0 likes
  • 150 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify is unable to play an album or a playlist correctly

PlanPremiumCountrySweden DeviceNexus 6p Operating SystemAndroid 8.1.0 My Question or IssueThis is the same on all my desktop and mobile devices. Spotify seems completely unable to clear its memory of irrelevant tracks when I click the Play button nex...

  • Gig Goer
  • Plan Premium Country Sweden   Device Nexus 6p   Operating System Android 8.1.0   My Question or Issue This is the same on all my desktop and mobile devices. Spotify seems c...
  • Selmisha_Green
  • Newbie
  • 298 Views
  • 3 replies
  • 1 likes
  • 298 Views
  • 3 replies
  • 1 likes

Back button not working on bluetooth

PlanPremiumCountryUSADevicePixel Xl (Gen 1)Operating SystemAndroid Oreo My Question or IssueWhen connecting via Bluetooth or Android auto to my radio, the back button and sometimes forward button do not work where as they do on apps like Doubletwist ...

  • Newbie
  •   Plan Premium Country USA Device Pixel Xl (Gen 1) Operating System Android Oreo   My Question or Issue When connecting via Bluetooth or Android auto to my radio, the back b...
  • 341 Views
  • 0 replies
  • 0 likes
  • 341 Views
  • 0 replies
  • 0 likes

Superuser Contribution [connect] TV not on Devices list on my phone

PlanPremiumCountryRomaniaDeviceXiaomi Pocophone F1Operating SystemAndroid I'm trying to connect Spotify to my Samsung TV. However, the TV does not appear in my Devices list, but does appear on another Android phone and on my desktop. I am in the same...

  • Regular
  • Plan Premium Country Romania Device Xiaomi Pocophone F1 Operating System Android   I'm trying to connect Spotify to my Samsung TV. However, the TV does not appear in my Devices list, bu...
  • bogdanc2011
  • Regular
  • 325 Views
  • 2 replies
  • 0 likes
  • 325 Views
  • 2 replies
  • 0 likes

Accessing playlists from laptop on mobile phone

PlanPremiumCountryUnited StatesDeviceSamsung S9+ (Mobile). Lenovo Legion Y520 (Laptop)Operating SystemAndroid 9 (Mobile), Windows 10 (Laptop)My Question or IssueI have some music on my laptop that I would like to access through Android. I have attemp...

  • Casual Listener
  • Plan Premium Country United States Device Samsung S9+ (Mobile). Lenovo Legion Y520 (Laptop) Operating System Android 9 (Mobile), Windows 10 (Laptop) My Question or Issue I have some music on...
  • 210 Views
  • 0 replies
  • 0 likes
  • 210 Views
  • 0 replies
  • 0 likes

new UI

PlanPremiumCountryNLDeviceSamsung Galaxy A8 2018Operating SystemAndroid pie My Question or IssueBring The New Look To my Libary

  • Visitor
  • Plan Premium Country NL Device Samsung Galaxy A8 2018 Operating System Android pie   My Question or Issue Bring The New Look To my Libary ❤️
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

Available devices not showing

None of PlanPremiumCountryUkDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueMy TV is not appearing on my app's available devices list. I am using the app on both devices, trying to connect with Spotify Connect. Both are on the ...

  • Newbie
  • None of  Plan Premium Country Uk Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue My TV is not appearing on my app's available devices list. I am...
  • 359 Views
  • 0 replies
  • 0 likes
  • 359 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't switch to external storage

PlanPremiumCountryUsa DeviceMoto g 6 playOperating SystemAndroid 8.0.0 My Question or IssueI've performed a"clean reboot" of Spotify on my phone and am still having this issue when trying to switch storage to my micro SD card. In the settings menu, n...

  • Casual Listener
  • Plan Premium Country Usa   Device Moto g 6 play Operating System Android 8.0.0   My Question or Issue I've performed a"clean reboot" of Spotify on my phone and am still having th...
  • BriaCF
  • Casual Listener
  • 691 Views
  • 2 replies
  • 0 likes
  • Android
    android 8.0.0
    micro SD
    storage
  • 691 Views
  • 2 replies
  • 0 likes

Song name incorrect

PlanPremiumCountryUSAOperating SystemAndroid 7My Question or IssueOn my samsung tablet my bologna by "weird al" yankovic shows up as song 10 by artist 10. The audio is the same and it still shows up on albums and playlists

  • Newbie
  • Plan Premium Country USA Operating System Android 7 My Question or Issue On my samsung tablet my bologna by "weird al" yankovic shows up as song 10 by artist 10. The audio is the same and it s...
  • CryticalAce
  • Community Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

music randomly pauses when screen is off, no battery saver, press power button music starts

Plan/PremiumCountryAustralia DeviceSamsung Galaxy s9plusOperating SystemAndroid Pie My Question or Issue I have music downloaded to the app, latest app2019, June 9 Latest Samsung Android Pie updates,Battery saver is off, I have reset the phone to rem...

  • Casual Listener
  • Plan /Premium Country Australia   Device Samsung Galaxy s9plus Operating System Android Pie   My Question or Issue   I have music downloaded to the app, latest app 2019, J...
  • CryticalAce
  • Community Legend
  • 1788 Views
  • 1 replies
  • 3 likes
  • Android
    pause
    randomly
  • 1788 Views
  • 1 replies
  • 3 likes

Android Lock Screen Cover

PlanPremium CountryThe Netherlands DeviceOnePlus 6T Operating SystemAndroid 9, OxygenOS My Question or IssueJust to get this clear, almost all of Spotify's updates are awesome, but this one.. Since a few months back Spotify has implemented a feature ...

  • Casual Listener
  • Plan Premium   Country The Netherlands   Device OnePlus 6T   Operating System Android 9, OxygenOS   My Question or Issue Just to get this clear, almost all of Spotify...
  • CryticalAce
  • Community Legend
  • 821 Views
  • 1 replies
  • 1 likes
  • album art
    Android
    android lock album art
    android lock cover
    cover
    lock screen
  • 821 Views
  • 1 replies
  • 1 likes

Spotify crashes when I search for a song in playlist while there is already a song in q, I have unin

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • OlciOn
  • Composer
  • 342 Views
  • 1 replies
  • 0 likes
  • Help
  • 342 Views
  • 1 replies
  • 0 likes

Spotify information not showing in my car via Bluetooth.

PlanPremiumCountryUkDeviceOneplus2 Operating SystemOxygenOS 3.6.1 My Question or IssueWhen playing songs in my car none of the information shows on my screen. It used to and then stopped, but I haven't changed anything on phone or the car. The car is...

  • Newbie
  • PlanPremium Country Uk Device Oneplus2  Operating System OxygenOS 3.6.1   My Question or Issue When playing songs in my car none of the information shows on my screen. It used to a...
  • 348 Views
  • 0 replies
  • 0 likes
  • 348 Views
  • 0 replies
  • 0 likes

Google Clock and Spotify

PlanPremiumCountryUSADeviceSamsung Galaxy s10eOperating SystemAndroid 9 My Question or IssueI have Spotify set to play as my alarm in Google Clock in the morning. But instead it makes a general beeping sound and says "Spotify not installed." I can't ...

  • Newbie
  • Plan Premium Country USA Device Samsung Galaxy s10e Operating System Android 9   My Question or Issue I have Spotify set to play as my alarm in Google Clock in the morning. But instead...
  • 271 Views
  • 0 replies
  • 0 likes
  • 271 Views
  • 0 replies
  • 0 likes