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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376588 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7596 Views

0 replies

7 likes

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  • 7 likes

[Premium] Random songs (from random bands) play when I shuffle play an album

PlanPremiumCountryUSA DevicePixel 3Operating SystemAndroid My Question or IssueWhen I go to an album and hit shuffle play, it plays songs I don't want to hear. I thought this was a free only feature? I'm on premium, why can't I listen to the music I ...

Newbie

  Plan Premium Country USA   Device Pixel 3 Operating System Android   My Question or Issue When I go to an album and hit shuffle play, it plays songs I don't want to hear....

user-removed

Not applicable

412 Views

1 replies

0 likes

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  • 1 replies
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"Ok Google play [artist]", no longer auto plays top songs

Since Tuesday, When I ask Spotify to play an artist via Google Voice commands, it now only loads the artists page and doesn't automatically play the artists top songs. This is very annoying as I use this handsfree feature when driving. My phone is Ho...

Casual Listener

Since Tuesday, When I ask Spotify to play an artist via Google Voice commands, it now only loads the artists page and doesn't automatically play the artists top songs. This is very annoying as I use ...

NathanialSA

Visitor

1264 Views

5 replies

4 likes

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  • 5 replies
  • 4 likes

Superuser Contribution MY FONT IS UNREADABLE

I just got the Samsung s8 and I pay for my acct I don't know if any of that matters.... but my font is like an outline of the word instead of just normal letters and it's annoying because I can't read it quickly I have to put the phone to my face to ...

Newbie

I just got the Samsung s8 and I pay for my acct I don't know if any of that matters.... but my font is like an outline of the word instead of just normal letters and it's annoying because I can't rea...

Coja4doja

Casual Listener

3032 Views

7 replies

1 likes

  • 3032 Views
  • 7 replies
  • 1 likes

Show liked songs by Album

PlanPremiumCountryIndiaDeviceSamsung S9Operating SystemAndroid Pie My Question or IssueHow can i view the sold I've liked by album? The new update is really bad and it makes it really hard to look for songs.

Visitor

  Plan Premium Country India Device Samsung S9 Operating System Android Pie   My Question or Issue How can i view the sold I've liked by album? The new update is really bad and i...

Brunelicia

Community Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Android Spotify App on the Pioneer XDP-300R

PlanPremiumCountryUKDevice(Pioneer XDP-300R)Operating System(Android 5.1.1) My Question or IssueI have a problem using Spotify on the Pioneer XDP-300R audio player in which the app will log out and delete all my downloads (often up to 5,000 songs) Th...

Casual Listener

Plan Premium Country UK Device (Pioneer XDP-300R) Operating System (Android 5.1.1)   My Question or Issue I have a problem using Spotify on the Pioneer XDP-300R audio player in wh...

LonelyRobot

Casual Listener

2160 Views

3 replies

0 likes

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  • 3 replies
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Pausing randomly when phone screen off

For some reason for the past few months, spotify will pause when my phone screen is off. It's usually when I am in a place with bad service, but the music I am listening to is all downloaded. I will lock my phone, turning the screen off and the music...

Casual Listener

For some reason for the past few months, spotify will pause when my phone screen is off. It's usually when I am in a place with bad service, but the music I am listening to is all downloaded. I will ...

Jose_M

Spotify Star

1281 Views

3 replies

3 likes

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  • 3 replies
  • 3 likes

Superuser Contribution Always shuffle

Plan/PremiumCountryNorwayDeviceOnePlus 6Operating SystemOxygen 9.0.8 My Question or IssueI can't turn off shuffle. I can turn on and off the button but it shuffles anyway.

Visitor

Plan /Premium Country Norway Device OnePlus 6 Operating System Oxygen 9.0.8   My Question or Issue I can't turn off shuffle. I can turn on and off the button but it shuffles anyway.

Katerina

Spotify Legend

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
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Superuser Contribution Spotify for android running slow

PlanPremium/family accountCountryUkDeviceSamsung Note8Operating SystemAndroid Oreo My Question or IssueThe app is running really slow if i flick 2 or 3 songs ahead it freezes and takes about 30 seconds to come right. Ive uninstalled removed sd card c...

Visitor

Plan Premium/family account Country Uk Device Samsung Note8 Operating System Android Oreo   My Question or Issue The app is running really slow if i flick 2 or 3 songs ahead it fr...

Katerina

Spotify Legend

691 Views

1 replies

0 likes

android not playing
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Superuser Contribution Clock and Spotify

Can't connect Spotify to clock Plan Premium Country India Device OnePlus 6 Operating System Android Pie My Question or Issue [snip - Community Moderator edit]

Casual Listener

Can't connect Spotify to clock  Plan Premium Country India Device OnePlus 6 Operating System Android Pie   My Question or Issue     [snip - Community Mod...

Katerina

Spotify Legend

650 Views

1 replies

0 likes

Google Clock
india
Premium
  • 650 Views
  • 1 replies
  • 0 likes

Mic ? Not working VR app

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

nielrio

Gig Goer

1394 Views

3 replies

0 likes

Help
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  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Downloads keep getting deleted

PlanPremiumCountryGermanyDeviceSamsung Galaxy 8Operating System Android Pie My Question or IssueMy downloads are getting always deleted after not using the app for 3-4 hours since last week. I have no issues with my storage (35GB free)

Casual Listener

  Plan Premium Country Germany Device Samsung Galaxy 8 Operating System  Android Pie   My Question or Issue My downloads are getting always deleted after not using the app f...

Katerina

Spotify Legend

766 Views

1 replies

0 likes

  • 766 Views
  • 1 replies
  • 0 likes

Superuser Contribution Crashes when I play music

The app is working well when downloading, looking for songs, etc., but when I start playing any music, it plays and crashes within 3 seconds. It was working perfectly until I paid for the subrscription yesterday. Tried logging in and out, reinstallin...

Visitor

The app is working well when downloading, looking for songs, etc., but when I start playing any music, it plays and crashes within 3 seconds. It was working perfectly until I paid for the subrscripti...

Katerina

Spotify Legend

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Please Stop the Unnecessary Updates

PlanPremiumCountryAustraliaDeviceHuawei Nova 3ECar: Kia Sportage Operating SystemAndroid My Question or IssueOk so I am writing this because my phone accidentally updated all of my apps which I specifically asked Google Play not to do for this very r...

Regular

Plan Premium Country Australia Device Huawei Nova 3E Car: Kia Sportage   Operating System Android   My Question or Issue Ok so I am writing this because my phone accidentally up...

james_spotify85

Regular

1288 Views

2 replies

4 likes

Update bug across multiple platforms
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  • 2 replies
  • 4 likes

Connexion Android hors réseau

PlanPremium FamilyCountryFranceDeviceSmartphoneOperating SystemAndroidMy Question or IssueBonjour,sur mon Samsung A3 en Android 8.0, j'arrive à ouvrir l'application Spotify que je sois connecté ou non au réseau. Cela me permet d'avoir accès aux chans...

Visitor

Plan Premium Family Country France Device Smartphone Operating System Android My Question or Issue Bonjour, sur mon Samsung A3 en Android 8.0, j'arrive à ouvrir l'application Spotify que je...

373 Views

0 replies

0 likes

  • 373 Views
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Spotify widget gone?

PlanPremium DeviceHTC Desire 830 My Question or IssueI used to have a spotify widget on my homescreen which I could use to control my spotify without having to open the app.But my spotify updated today and all of a sudden this widget was gone and als...

Visitor

Plan Premium   Device HTC Desire 830    My Question or Issue I used to have a spotify widget on my homescreen which I could use to control my spotify without having to open the ...

user-removed

Not applicable

1181 Views

3 replies

0 likes

  • 1181 Views
  • 3 replies
  • 0 likes

Deleting Songs

PlanPremiumCountry DeviceAndroid My Question or IssueI don't see the delete option anymore all i see is unlike, is that the same as delete?

Visitor

  Plan Premium Country   Device Android   My Question or Issue I don't see the delete option anymore all i see is unlike, is that the same as delete?

Brunelicia

Community Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Local files on phone

PlanPremiumCountry Device Operating System Android My Question or IssueI know this has been discussed before but I've tried everything suggested and it still doesn't work.I want to make a playlist using both local files from my computer and streamed ...

Visitor

  Plan Premium Country   Device   Operating System  Android    My Question or Issue I know this has been discussed before but I've tried everything suggested ...

289 Views

0 replies

0 likes

  • 289 Views
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Daily mix never updates

PlanFreeCountryCanadaDeviceGalaxy S9+ I have been using spotify for about half a year but I noticed that my daily mixes on my phone have stopped updating for maybe 2 months now. I know it's not because I'm not using spotify enough because this only h...

Visitor

Plan Free Country Canada Device Galaxy S9+   I have been using spotify for about half a year but I noticed that my daily mixes on my phone have stopped updating for maybe 2 months now. I ...

Emilia_8

Community Legend

451 Views

2 replies

0 likes

  • 451 Views
  • 2 replies
  • 0 likes

Spotify in my Car

Hi I have Spotify Premium and I want to play my downloaded playlist in my Car via my Samsung S6. I have connected my phone to the media centre in my Car via USB but it just says no files excist.My Car also has an Aux input which is round like a 3.5mm...

Newbie

Hi I have Spotify Premium and I want to play my downloaded playlist in my Car via my Samsung S6.  I have connected my phone to the media centre in my Car via USB but it just says no files ...

fredthesquid

Casual Listener

1490 Views

3 replies

0 likes

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Superuser Contribution Downloading a podcast

PlanPremiumDeviceMotorolaOperating System Android My Question or IssueSo I've been trying to download the GiantBomb podcast. Between this week and last week I have not been able to download it. It says its downloading but no download taking place. Ha...

Casual Listener

Plan Premium Device Motorola Operating System  Android   My Question or Issue So I've been trying to download the GiantBomb podcast. Between this week and last week  I have not...

Katerina

Spotify Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes