Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6994 Views

0 replies

7 likes

  • 6994 Views
  • 0 replies
  • 7 likes

Shuffle play, repeat and queue buttons missing

CountryIndia DeviceOnePlus 7 ProOperating SystemAndroid Oreo My Question or IssueThe shuffle play, repeat and player queue buttons seem to have entirely disappeared from the interface of the latest Android app. I'm running the latest 8.5.9.737 versio...

Newbie

Country India  Device OnePlus 7 Pro Operating System Android Oreo   My Question or Issue The shuffle play, repeat and player queue buttons seem to have entirely disappeared fro...

hoodeddefender

Gig Goer

670 Views

1 replies

2 likes

Android Support
  • 670 Views
  • 1 replies
  • 2 likes

Spotify blocks all other audio apps from being controlled via bluetooth

PlanPremiumDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueJust switched back to Spotify Premium from another service and really regretting it after installing it on my phone. It has cometely taken over my phone and overrides ...

Newbie

Plan Premium Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue Just switched back to Spotify Premium from another service and really regretting it after ...

632 Views

0 replies

1 likes

  • 632 Views
  • 0 replies
  • 1 likes

Certain albums not showing up in app but available via weblink

I've noticed when I select an artist in the app, sometimes certain albums don't appear. It's still possible to get them using web and selecting them via a web link for the said album on Spotify using Google. I wanted to know why this is the case and ...

Newbie

I've noticed when I select an artist in the app, sometimes certain albums don't appear. It's still possible to get them using web and selecting them via a web link for the said album on Spotify using...

2541 Views

0 replies

3 likes

  • 2541 Views
  • 0 replies
  • 3 likes

Intrusive unclosable ads

Recently, I get unclosable ads on the Android app that lead me back to the song title whenever I close it. And it keeps getting stuck in a loop. HELP!!! Life sucks as a free user!

Newbie

Recently, I get unclosable ads on the Android app that lead me back to the song title whenever I close it. And it keeps getting stuck in a loop. HELP!!! Life sucks as a free user!

1120 Views

0 replies

0 likes

  • 1120 Views
  • 0 replies
  • 0 likes

spotify connects to non existing devices

Plan premium Country Italy Device mate 10 pro huaweiOperating SystemPie My Question or IssueSpotify switches to unknown devices even if wify is off and connection is restricted to local devices. Additionally it jumps to the next track before the end ...

Newbie

Plan premium   Country Italy   Device mate 10 pro huawei Operating System Pie   My Question or Issue Spotify switches to unknown devices even if wify is off and connecti...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Can't hide last played radio

It's possible to hide last played playlist, song, artist on the app,but I can't hide radiostations. On the desktop version it's possible to hide radio stations. But unfortunately there is no synchronization between app and desktop version, so a menu ...

Casual Listener

It's possible to hide last played playlist, song, artist on the app,but I can't hide radiostations. On the desktop version it's possible to hide radio stations. But unfortunately there is no synchron...

249 Views

0 replies

0 likes

  • 249 Views
  • 0 replies
  • 0 likes

Open Mixtapes fails

Opening the "my Mixtapes" fails with error message "something went wrong. Please try again later." Internet connection is available and I can open every other other Playlists songs - also the nozdownloaded ones.

Casual Listener

Opening the "my Mixtapes" fails with error message "something went wrong. Please try again later." Internet connection is available and I can open every other other Playlists songs - also the nozdown...

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

Android Notification won't show

Why I don't get notification when I'm listening.PlanFreeCountryFinlandDeviceHonor 7 Lite (Honor 5C)Operating SystemAndroid Oreo 8.1

Music Fan

Why I don't get notification when I'm listening. Plan Free Country Finland Device Honor 7 Lite (Honor 5C) Operating System Android Oreo 8.1

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
  • 0 likes

I want to see in discord im listening spotify

I want to see in Discord profile im listening music in spotify, but i dont see it. Discord say: I need to put in Spotify settings share to any application what im listening. I put it on, but it doesnt work. What i need to do?

Newbie

I want to see in Discord profile im listening music in spotify, but i dont see it. Discord say: I need to put in Spotify settings share to any application what im listening. I put it on, but it doesn...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes

Made for You mixes (Daily Mix etc) unchanged on phone for weeks

PlanFreeCountryAustraliaDeviceNokia 6Operating SystemAndroid Pie My Question or IssuePlease click if you have the same issue! I have troubleshooted this on Twitter and have been put in the "too hard" basket, told mine is an "isolated case" despite my...

Music Fan

  Plan Free Country Australia Device Nokia 6 Operating System Android Pie   My Question or Issue Please click if you have the same issue! I have troubleshooted this on Twitter an...

sharp-spark

Roadie

514 Views

1 replies

2 likes

  • 514 Views
  • 1 replies
  • 2 likes

dislike button missing in discover weekly

PlanPremium My Question or IssueSince a while the dislike button disappeared when I'm listening to my discover weekly. Only the heart is visible.

Newbie

Plan Premium   My Question or Issue Since a while the dislike button disappeared when I'm listening to my discover weekly. Only the heart is visible.

392 Views

0 replies

3 likes

  • 392 Views
  • 0 replies
  • 3 likes

Adding and Removing Songs

PlanPremiumCountryUSADevicePixel 3 XLOperating SystemAndroid 9.0 My Question or IssueEver since I received the new update to the app, I have been frustrated trying to perform basic functions that were easy previously. I am able to sort alphabetically...

Casual Listener

Plan Premium Country USA Device Pixel 3 XL Operating System Android 9.0   My Question or Issue Ever since I received the new update to the app, I have been frustrated trying to perform...

496 Views

0 replies

7 likes

  • 496 Views
  • 0 replies
  • 7 likes

Solved!! Latest update breaks playlist ordering

PlanPremiumCountryUSDevicePixel 2Operating SystemAndroid My Question or IssueThe latet app update totally breaks any playlist ordering that existed prior to the update. I had all of my playlists sorted alphabetically (which is still the case on the d...

Regular

Plan Premium Country US Device Pixel 2 Operating System Android   My Question or Issue The latet app update totally breaks any playlist ordering that existed prior to the update. ...

channesw

Casual Listener

3963 Views

6 replies

3 likes

Android
playlist sorting
Playlists
sorting
  • 3963 Views
  • 6 replies
  • 3 likes

Download when offline

PlanPremiumCountryIreland DeviceHuawei Y6 2018Operating SystemAndroid My Question or Issue Up until the most recent update I was able to click the download button for albums and podcasts with the do not download over cellular option selected in setti...

Casual Listener

  Plan Premium Country Ireland   Device Huawei Y6 2018 Operating System Android   My Question or Issue   Up until the most recent update I was able to click the downl...

Billy-J

Spotify Star

1276 Views

3 replies

0 likes

  • 1276 Views
  • 3 replies
  • 0 likes

Just downloaded music and it immediately got deleted

I just re-downloaded music that I had previously had downloaded and wit worked on a trip I took recently, when I got back on Internet all my music uninstalled and when I tried to reinstall it, everything I had just downloaded immediately got deleted....

Newbie

I just re-downloaded music that I had previously had downloaded and wit worked on a trip I took recently, when I got back on Internet all my music uninstalled and when I tried to reinstall it, everyt...

262 Views

0 replies

0 likes

  • 262 Views
  • 0 replies
  • 0 likes

Didn't Get New Android App Update

Plan: PremiumCountry: USADevice: LG G7 ThinQOperating System: Android Oreo My Question or Issue:I've read about the newly-designed Spotify app, but I didn't get the update. I'm still on Version 8.5.9.737. The Google Play store does not show anything ...

Casual Listener

Plan:  Premium Country:  USA Device: LG G7 ThinQ Operating System:  Android Oreo   My Question or Issue: I've read about the newly-designed Spotify app, but I didn...

wildcatguy

Casual Listener

474 Views

2 replies

0 likes

  • 474 Views
  • 2 replies
  • 0 likes

Solved!! New 'Liked songs' playlist has added every song I've saved!

PlanPremiumCountryUKDeviceMoto G5sOperating SystemAndroid Oreo The new update arrived a day or so ago and while I was pleased to see the 'Liked Songs' playlist - at last! - I was surprised that there were already almost 8,000 songs in it!It didn't ta...

Regular

  Plan Premium Country UK Device Moto G5s Operating System Android Oreo   The new update arrived a day or so ago and while I was pleased to see the 'Liked Songs' playlist - at las...

SJDrury

Regular

31594 Views

11 replies

19 likes

  • 31594 Views
  • 11 replies
  • 19 likes

Superuser Contribution Spotify links in Facebook Messenger open in browser player, not Spotify App

If a friend uses Share/Facebook Messenger in Spotify to send a link to me, when I the click it, lets me choose between playing thesong in the browser player or to download and install the Spotify app (which I already have). How can I make shared Spot...

Regular

If a friend uses Share/Facebook Messenger in Spotify to send a link to me, when I the click it, lets me choose between playing  thesong in the browser player or to download and install the Spoti...

Ivan

Spotify Legend

8375 Views

4 replies

4 likes

  • 8375 Views
  • 4 replies
  • 4 likes

Daily Mixes wont play

When I go to Library then Made for You my Daily Mixra show up but when I tap on them either the loading icon shows for ages and nothing happens or I get a message saying "something has gone wrong" (or similar). I can play daily mixes from my recently...

Newbie

When I go to Library then Made for You my Daily Mixra show up but when I tap on them either the loading icon shows for ages and nothing happens or I get a message saying "something has gone wrong" (o...

477 Views

0 replies

1 likes

  • 477 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify stops after a few minutes

Everytime I start playing music and lay my phone beside it stops after a few minutes. When I push the volume button it starts playing again but stops again. Same thing when I turn the screen off.PlanPremiumCountryGermanyDeviceSamsung Galaxy S9Operati...

Newbie

Everytime I start playing music and lay my phone beside it stops after a few minutes. When I push the volume button it starts playing again but stops again. Same thing when I turn the screen off. Pl...

Petya

Community Legend

989 Views

1 replies

0 likes

  • 989 Views
  • 1 replies
  • 0 likes