Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107449 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217395 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571552 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470811 Views
577 replies
40 likes
I know this problem has been discussed multiple times but I haven't found an answer so far. As I've written in the topic: the music stops and starts playing again randomly. The intervals last usually from a few seconds to 2-3 minutes and it always ha...
I know this problem has been discussed multiple times but I haven't found an answer so far. As I've written in the topic: the music stops and starts playing again randomly. The intervals last ...
Visitor
1468 Views
5 replies
5 likes
PlanPremiumCountry DeviceSamsung s7 Operating SystemAndroid 8 My Question or IssueThat is one **bleep** of a burn.
Plan Premium Country Device Samsung s7 Operating System Android 8 My Question or Issue That is one **bleep** of a burn.
372 Views
0 replies
0 likes
PlanPremiumCountryUKDeviceSamsung Galaxy S9 plusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhenever I search for a song or artist I get an error message saying "oops something went wrong, try again later" .... but thi...
Plan Premium Country UK Device Samsung Galaxy S9 plus Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Whenever I search for a song or artist I get ...
Community Legend
790 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueDas passiert immer wieder, zwar nicht oft, aber sehr nervig, dass wenn ich eine App öffne Spo...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Das pas...
Community Legend
12962 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify keeps adding and playing stuff that I've never told it to play or add. And it's not ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue S...
Community Legend
663 Views
1 replies
0 likes
PlanFreeCountryItaly DeviceHuawei PSmart PlusOperating SystemAndroid My Question or IssueThe song "In my Defense" by Freddie Mercury isn't available, I would like to know why, If I can fix it, and how
Plan Free Country Italy Device Huawei PSmart Plus Operating System Android My Question or Issue The song "In my Defense" by Freddie Mercury isn't available, I w...
Community Legend
601 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceHauwei p20 proOperating SystemAndroid My Question or IssueI liked when the skip/pause/go back buttons were on my lock screen Soni didn't have to unlock my phone and open the Spotify app to change the song. This doesn't h...
Plan Premium Country Canada Device Hauwei p20 pro Operating System Android My Question or Issue I liked when the skip/pause/go back buttons were on my lock screen Soni didn't...
Community Legend
749 Views
1 replies
0 likes
PlanPremiumCountry US OF A BABYDevicePixel 3 Operating SystemAndroid ATTENTION ATTENTION PEOPLE OF THE ANDROID SPOTIFY COMMUNITY. THE WODGET IS BACK WITH THE MOST RECENTLY UPDATE. UPDATE YOUR APP FIND THE WIDGET. OUR VOICES HAVE BEEN HEARD!!!!
Plan Premium Country US OF A BABY Device Pixel 3 Operating System Android ATTENTION ATTENTION PEOPLE OF THE ANDROID SPOTIFY COMMUNITY. THE WODGET IS BACK WITH THE MOST REC...
Spotify Legend
1046 Views
1 replies
2 likes
Is there a way to get rid of the now playing bar at the bottom of the screen in Spotify? I'm not playing music and I don't want it at the bottom. Theres gotta be a way to get rid of it Its the bar above the menu stuff
Is there a way to get rid of the now playing bar at the bottom of the screen in Spotify? I'm not playing music and I don't want it at the bottom. Theres gotta be a way t...
Spotify Legend
23297 Views
1 replies
5 likes
Hi People!Here's the story.I have a Fiat 500 with a 2015 Fiat original USB radio. It does not support bluetooth audio streaming. Only AUX through 3.5mm jack or USB AUX. Or well, I should buy one of those bluetooth aux dongles. If I plug an iPhone via...
Hi People! Here's the story. I have a Fiat 500 with a 2015 Fiat original USB radio. It does not support bluetooth audio streaming. Only AUX through 3.5mm jack or USB AUX. Or well, I should buy one ...
1256 Views
0 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy A6+Operating SystemAndroidOreo My Question or IssueI can't use newer versions of Spotify with the updated interface where music and podcasts are separated. It's WAY TOO LAGGY! It take 30 seconds to load pl...
Plan Premium Country Canada Device Samsung Galaxy A6+ Operating SystemAndroid Oreo My Question or Issue I can't use newer versions of Spotify with the updated interface where music a...
Community Legend
1253 Views
5 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy Note 10+ So I have made the switch from iOS to android and what I loved about ios is that I didn't need to unlock my phone to go to a point in a track that I loved. However, I've spent a few hours trying t...
Plan Premium Country Canada Device Samsung Galaxy Note 10+ So I have made the switch from iOS to android and what I loved about ios is that I didn't need to unlock my phone to g...
633 Views
0 replies
0 likes
PlanPremiumCountryAustraliaDeviceLG V30+Operating SystemAndroid Pie My Question or IssueSo connecting to Chromecast is a big issue. For some albums it will connect with no issues, for other albums it wont. It will say it's connecting, but never will....
Plan Premium Country Australia Device LG V30+ Operating System Android Pie My Question or Issue So connecting to Chromecast is a big issue. For some albums it will con...
487 Views
0 replies
1 likes
PremiumUSGalaxy 8+Android Oreo When I search in my playlists, in library, and enter one of the options, when I leave that options window to go back, the search results are cleared. On the iOS app, the search results remain. Is that possible on the An...
Premium US Galaxy 8+ Android Oreo When I search in my playlists, in library, and enter one of the options, when I leave that options window to go back, the search results are cleared. On ...
332 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy daily mixes on my android phone are already 3 months the same and don't change. On my comp...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My dail...
Community Legend
467 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceMotorola AndroidOperating SystemAndroid 8.1.0 My Question or IssueSpotify no longer sees my AVR (a Yamaha networked receiver), or any other Spotify connect devices on my network. It still works from my wife's phone. somethi...
Plan Premium Country USA Device Motorola Android Operating System Android 8.1.0 My Question or Issue Spotify no longer sees my AVR (a Yamaha networked receiver), or any other Spotify...
411 Views
0 replies
0 likes
PlanPremium (Family)CountryUnitedd KingdomDeviceSony Xperia M2Operating SystemAndroid 5.1.1 (Lollipop) My Question or IssueUpon pressing scan to join underneath the devices available, i'm met with the pop-up (image attached) 'New: Spotify Codes'. How...
Plan Premium (Family) Country Unitedd Kingdom Device Sony Xperia M2 Operating System Android 5.1.1 (Lollipop) My Question or Issue Upon pressing scan to join underneath the devices a...
Community Legend
5750 Views
11 replies
0 likes
Premium family account UkSamsung s8All software up to date I have downloaded the app and deleted it 5 or 6 times now and doesnt work. It comes up with a black screen with the logo in the middle, goes to the home screen the straight back to the black ...
Premium family account Uk Samsung s8 All software up to date I have downloaded the app and deleted it 5 or 6 times now and doesnt work. It comes up with a black screen with the logo...
Community Legend
781 Views
3 replies
0 likes
Premium familynetherlands DeviceSamsung Galaxy 9+Operating SystemAndroid Oreo after reinstalling the app several times, checking if it works on the web player and other androids and Iphones The spotify app doesn't load properly: the home page, the pl...
Premium family netherlands Device Samsung Galaxy 9+ Operating System Android Oreo after reinstalling the app several times, checking if it works on the web player and other...
Community Legend
1830 Views
1 replies
1 likes
Apple Music supports a widget. I do not like Apple Music, but it offers as much music as Spotify. I would like to keep Spotify, but the removal of the widget I used everyday is a kind of like a slap in the face as a customer. I have faith the Spotify...
Apple Music supports a widget. I do not like Apple Music, but it offers as much music as Spotify. I would like to keep Spotify, but the removal of the widget I used everyday is a kind of like a slap ...
Community Legend
1506 Views
3 replies
10 likes
