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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375770 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryUSDeviceS10Operating System(Android) My Question or IssueWhen I press play on spotify and close my phone it goes well but if I pause the music and come back 2m later it dosent let me do anything from the lock screen. How to fix?
Plan Premium Country US Device S10 Operating System (Android) My Question or Issue When I press play on spotify and close my phone it goes well but if I pause the music and come back...
Visitor
1861 Views
2 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S9Operating SystemAndroid Oreo My IssueWhen I turn on Spotify (mobile) and try to play a song/ podcast, it will not play. I tap the play button, it turns into a pause button, and it will sit there for a minut...
Plan Premium Country USA Device Samsung Galaxy S9 Operating System Android Oreo My Issue When I turn on Spotify (mobile) and try to play a song/ podcast, it will not play. I tap...
Casual Listener
2177 Views
2 replies
0 likes
PlanPremiumCountryUSADeviceSamsung galaxy note 8Operating SystemAndroid OreoMy Question or IssueWhen i lock my phone spotify pauses or stops, and when i hit the unlock button to wake it up (im not entering my password) spotify continues the song.
Plan Premium Country USA Device Samsung galaxy note 8 Operating System Android Oreo My Question or Issue When i lock my phone spotify pauses or stops, and when i hit the unlock ...
Community Legend
1592 Views
3 replies
0 likes
PlanPremiumCountryAustraliaDeviceSamsung S8Operating SystemAndroid My Question or IssueWith the new update to Spotify removing Saved Songs and replacing it with Liked Songs you can no longer have and album saved and songs from that album in your Like...
Plan Premium Country Australia Device Samsung S8 Operating System Android My Question or Issue With the new update to Spotify removing Saved Songs and replacing it with...
Spotify Legend
91789 Views
108 replies
156 likes
PlanPremiumCountry CanadaDeviceHUAWEI P20Operating SystemANDROID 8.1 My Question or Issue This has been true for my last 2 devices running Spotify: spotify is very frustrating to use on a bad connection. When the wifi is weak or when the data connect...
Plan Premium Country Canada Device HUAWEI P20 Operating System ANDROID 8.1 My Question or Issue This has been true for my last 2 devices running Spotify: spotify is very ...
Visitor
1074 Views
1 replies
2 likes
PremiumCountryUkDeviceSamsung Galaxy A8 2018Operating SystemAndroid Pie 9.0 My Question or IssueWhenever I use Spotify with wired headphones I can't pause while on the lock screen it just immediately unpauses and sometimes it skips the track I'm curr...
Premium Country Uk Device Samsung Galaxy A8 2018 Operating System Android Pie 9.0 My Question or Issue Whenever I use Spotify with wired headphones I can't pause while on the lock scr...
Casual Listener
708 Views
2 replies
0 likes
PlanFreeCountryPolandDeviceHUAWEI P9 lite, NAD c338Operating SystemANDROID My Question or IssueI had been lisning to Spotify via my NAD C338 for 4 months without problems. I just loged in to my Spotify account on my phone and choosed my device and it...
Plan Free Country Poland Device HUAWEI P9 lite, NAD c338 Operating System ANDROID My Question or Issue I had been lisning to Spotify via my NAD C338 for 4 months without prob...
Not applicable
3223 Views
1 replies
0 likes
PlanPremiumCountryUSA DevicePixel 3Operating SystemAndroid My Question or IssueWhen I go to an album and hit shuffle play, it plays songs I don't want to hear. I thought this was a free only feature? I'm on premium, why can't I listen to the music I ...
Plan Premium Country USA Device Pixel 3 Operating System Android My Question or Issue When I go to an album and hit shuffle play, it plays songs I don't want to hear....
Not applicable
412 Views
1 replies
0 likes
Since Tuesday, When I ask Spotify to play an artist via Google Voice commands, it now only loads the artists page and doesn't automatically play the artists top songs. This is very annoying as I use this handsfree feature when driving. My phone is Ho...
Since Tuesday, When I ask Spotify to play an artist via Google Voice commands, it now only loads the artists page and doesn't automatically play the artists top songs. This is very annoying as I use ...
Visitor
1263 Views
5 replies
4 likes
I just got the Samsung s8 and I pay for my acct I don't know if any of that matters.... but my font is like an outline of the word instead of just normal letters and it's annoying because I can't read it quickly I have to put the phone to my face to ...
I just got the Samsung s8 and I pay for my acct I don't know if any of that matters.... but my font is like an outline of the word instead of just normal letters and it's annoying because I can't rea...
Casual Listener
3028 Views
7 replies
1 likes
PlanPremiumCountryIndiaDeviceSamsung S9Operating SystemAndroid Pie My Question or IssueHow can i view the sold I've liked by album? The new update is really bad and it makes it really hard to look for songs.
Plan Premium Country India Device Samsung S9 Operating System Android Pie My Question or Issue How can i view the sold I've liked by album? The new update is really bad and i...
Community Legend
420 Views
1 replies
0 likes
PlanPremiumCountryUKDevice(Pioneer XDP-300R)Operating System(Android 5.1.1) My Question or IssueI have a problem using Spotify on the Pioneer XDP-300R audio player in which the app will log out and delete all my downloads (often up to 5,000 songs) Th...
Plan Premium Country UK Device (Pioneer XDP-300R) Operating System (Android 5.1.1) My Question or Issue I have a problem using Spotify on the Pioneer XDP-300R audio player in wh...
Casual Listener
2159 Views
3 replies
0 likes
For some reason for the past few months, spotify will pause when my phone screen is off. It's usually when I am in a place with bad service, but the music I am listening to is all downloaded. I will lock my phone, turning the screen off and the music...
For some reason for the past few months, spotify will pause when my phone screen is off. It's usually when I am in a place with bad service, but the music I am listening to is all downloaded. I will ...
Spotify Star
1279 Views
3 replies
3 likes
Plan/PremiumCountryNorwayDeviceOnePlus 6Operating SystemOxygen 9.0.8 My Question or IssueI can't turn off shuffle. I can turn on and off the button but it shuffles anyway.
Plan /Premium Country Norway Device OnePlus 6 Operating System Oxygen 9.0.8 My Question or Issue I can't turn off shuffle. I can turn on and off the button but it shuffles anyway.
Spotify Legend
411 Views
1 replies
0 likes
PlanPremium/family accountCountryUkDeviceSamsung Note8Operating SystemAndroid Oreo My Question or IssueThe app is running really slow if i flick 2 or 3 songs ahead it freezes and takes about 30 seconds to come right. Ive uninstalled removed sd card c...
Plan Premium/family account Country Uk Device Samsung Note8 Operating System Android Oreo My Question or Issue The app is running really slow if i flick 2 or 3 songs ahead it fr...
Spotify Legend
690 Views
1 replies
0 likes
Can't connect Spotify to clock Plan Premium Country India Device OnePlus 6 Operating System Android Pie My Question or Issue [snip - Community Moderator edit]
Can't connect Spotify to clock Plan Premium Country India Device OnePlus 6 Operating System Android Pie My Question or Issue [snip - Community Mod...
Spotify Legend
648 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Gig Goer
1392 Views
3 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy 8Operating System Android Pie My Question or IssueMy downloads are getting always deleted after not using the app for 3-4 hours since last week. I have no issues with my storage (35GB free)
Plan Premium Country Germany Device Samsung Galaxy 8 Operating System Android Pie My Question or Issue My downloads are getting always deleted after not using the app f...
Spotify Legend
764 Views
1 replies
0 likes
The app is working well when downloading, looking for songs, etc., but when I start playing any music, it plays and crashes within 3 seconds. It was working perfectly until I paid for the subrscription yesterday. Tried logging in and out, reinstallin...
The app is working well when downloading, looking for songs, etc., but when I start playing any music, it plays and crashes within 3 seconds. It was working perfectly until I paid for the subrscripti...
Spotify Legend
552 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceHuawei Nova 3ECar: Kia Sportage Operating SystemAndroid My Question or IssueOk so I am writing this because my phone accidentally updated all of my apps which I specifically asked Google Play not to do for this very r...
Plan Premium Country Australia Device Huawei Nova 3E Car: Kia Sportage Operating System Android My Question or Issue Ok so I am writing this because my phone accidentally up...
Regular
1285 Views
2 replies
4 likes
