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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846895 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846895 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16128 Views
  • 3 replies
  • 0 likes
  • 16128 Views
  • 3 replies
  • 0 likes

Chromecast - Spotify connect

Since a few days after holidays my android (samsung galaxy s7) connects via Chromecast to my pioneer hifi system instead of "spotify connect". The qualifty of communications between mobile phone and hifi get worse and very delayed.Thanks for your hel...

  • Newbie
  • Since a few days after holidays my android (samsung galaxy s7) connects via Chromecast to my pioneer hifi system instead of "spotify connect". The qualifty of communications between mobile phone and ...
  • 114 Views
  • 0 replies
  • 0 likes
  • 114 Views
  • 0 replies
  • 0 likes

No descarga mi musica en SD

No me aparece la opción en almacenamiento de poder descargar mi musica en la Micro SD y toda la almacena en mi almacenamiento interno, previo a escribirles esto consulte la comunidad y vi una respuesta que era porque la tarjeta podia tener un formato...

  • Newbie
  • No me aparece la opción en almacenamiento de poder descargar mi musica en la Micro SD y toda la almacena en mi almacenamiento interno, previo a escribirles esto consulte la comunidad y vi una respues...
  • 694 Views
  • 0 replies
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  • 694 Views
  • 0 replies
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Huawei P10 pro problems with location

PlanPremiumCountry PlDeviceHuawei P10 pro bla l29 Operating SystemEmui 9.0.0 My Question or Issue Im my Phone doesnt work locathion - i cant enable this permission for the aplikacion im trying every Way

  • Casual Listener
  •   Plan Premium Country  Pl Device Huawei P10 pro bla l29  Operating System Emui 9.0.0    My Question or Issue   Im my Phone doesnt work locathion - i cant en...
  • 154 Views
  • 0 replies
  • 0 likes
  • 154 Views
  • 0 replies
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Superuser Contribution Why does Spotify stream music I already have stored on my phone?

I have a large CD collection that I rip to AAC via iTunes. I then transfer to SD card for listening on my phone (currently Samsung Note 8). Prior to using Spotify, I used MS Groove and it would always play music stored on my phone. Any downloaded mus...

  • Newbie
  • I have a large CD collection that I rip to AAC via iTunes.  I then transfer to SD card for listening on my phone (currently Samsung Note 8).  Prior to using Spotify, I used MS Groove and it...
  • Peter
  • Spotify Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Songs being removed from my playlists

PlanFreeCountry USADeviceLGL56VLOperating SystemAndroid 6.0.1 My Question / Issue Seems like either spotify or my terrible phone is deleting songs from my playlists. I highly doubt it's my phone though as the songs are deleted from all my playlists i...

  • Music Fan
  • Plan Free Country  USA Device LGL56VL Operating System Android 6.0.1   My Question / Issue  Seems like either spotify or my terrible phone is deleting songs from my playlists...
  • Peter
  • Spotify Legend
  • 2611 Views
  • 12 replies
  • 0 likes
  • 2611 Views
  • 12 replies
  • 0 likes

Can we have a working homescreen widget ?

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Pie My Question or IssueCan we have a working homescreen widget ? Mine only works if the Spotify notification is on the notification screen and it gets cleared when i pause the mu...

  • Gig Goer
  • Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Pie   My Question or Issue Can we have a working homescreen widget ? Mine only works if the Spotify notifi...
  • 517 Views
  • 0 replies
  • 1 likes
  • 517 Views
  • 0 replies
  • 1 likes

CarPlay - wrond order in albums

Does anyone know why there is wrong order of songs when start listening to album using car touch screen /Skoda CarPlay, Iphone 6S/?When I use Iphone to start playing album in Carplay order is OK

  • Newbie
  • Does anyone know why there is wrong order of songs when start listening to album using car touch screen /Skoda CarPlay, Iphone 6S/? When I use Iphone to start playing album in Carplay order is OK ...
  • 112 Views
  • 0 replies
  • 0 likes
  • 112 Views
  • 0 replies
  • 0 likes

Spotify keeps disconnecting from speakers

PlanPremiumCountryEngland DeviceSamsung Galaxy S8+ My Question or IssueSpotify randomly disconnects from Wifi Speakers or pauses at random intervals, sometimes every 30 seconds, sometimes once every 5 hours -- Samsung R1 Speaker via Samsung Multiroom...

  • Newbie
  • Plan Premium Country England  Device Samsung Galaxy S8+     My Question or Issue Spotify randomly disconnects from Wifi Speakers or pauses at random intervals, sometimes every...
  • 2358 Views
  • 0 replies
  • 23 likes
  • 2358 Views
  • 0 replies
  • 23 likes

Superuser Contribution Copy offline music between two android devices

PlanPremium Operating SystemAndroid OreoMy Question or IssueI just bought an Android tablet and I would like to have same offline music and playlists I have in my android phone? Is there any posibility to syncronice same offline music on both Android...

  • Casual Listener
  • Plan Premium   Operating System Android Oreo My Question or Issue I just bought an Android tablet and I would like to have same offline music and playlists I have in my android phone?...
  • Katerina
  • Spotify Legend
  • 416 Views
  • 4 replies
  • 0 likes
  • 416 Views
  • 4 replies
  • 0 likes

Solved!! spotify playlist radio button: missing

i'm on a premium plan, and use an android && hp laptop (windows 10) whenever i'm listening to music on spotify. however, i recently noticed that the playlist radio button is missing, but all my past created radio playlists are still accessible in the...

  • Casual Listener
  • i'm on a premium plan, and use an android && hp laptop (windows 10) whenever i'm listening to music on spotify. however, i recently noticed that the playlist radio button is missing, but all ...
  • burroughs3000
  • Regular
  • 3098 Views
  • 5 replies
  • 5 likes
  • 3098 Views
  • 5 replies
  • 5 likes

Superuser Contribution Can I sync music from phone to my computer? If so how?

PlanFree/Premium PremiumCountry US Device Operating System My Question or Issue Can I sync music from my phone to my computer? If so how?

  • Newbie
  • Plan Free/Premium Premium Country US   Device   Operating System     My Question or Issue Can I sync music from my phone to my computer?  If so how?  
  • Katerina
  • Spotify Legend
  • 188 Views
  • 2 replies
  • 0 likes
  • 188 Views
  • 2 replies
  • 0 likes

Superuser Contribution Waiting to Download

PlanPremiumDeviceGalaxy S7/DesktopOperating SystemWindows 10 My Question or Issue This is a problem both on Android and on Desktop. When attempting to download a song, rather than actually downloading it just says "Waiting to Download" on Android, an...

  • Music Fan
  • Plan Premium Device Galaxy S7/Desktop Operating System Windows 10   My Question or Issue  This is a problem both on Android and on Desktop. When attempting to download a song, rathe...
  • Katerina
  • Spotify Legend
  • 4900 Views
  • 4 replies
  • 0 likes
  • 4900 Views
  • 4 replies
  • 0 likes

samsung gear s3 remote control

Hello ,i use samung galaxy s9+ and gear s3 frontier and from one month remote control just stop working. I try to restart watch and phone then reinstall app on the both and nothing.I read articles but nothing help so far.When i start app and try to c...

  • Newbie
  • Hello , i use samung galaxy s9+ and gear s3 frontier and from one month remote control just stop working. I try to restart watch and phone then reinstall app on the both and nothing.I read articles ...
  • V1P3RM4CH1N3
  • Newbie
  • 4780 Views
  • 12 replies
  • 10 likes
  • 4780 Views
  • 12 replies
  • 10 likes

Prem. sub. - Note 9 using DATA instead of WIFI at home! Why??

Plan - PremiumCountry - USADevice - Samsung Note 9Operating System - Android 8.1.0 (not rooted or any other funny biz) My Question or IssueI very recently discovered while playing some new music (music that wasn't downloaded to the phone or saved in ...

  • Newbie
  • Plan - Premium Country - USA Device - Samsung Note 9 Operating System - Android 8.1.0 (not rooted or any other funny biz)   My Question or Issue I very recently discovered while playin...
  • 113 Views
  • 0 replies
  • 0 likes
  • 113 Views
  • 0 replies
  • 0 likes

Missing tracks in playlist

PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm currently missing a number of my recent additions to my playlist, I try to add them again and it says they are already there but they don't show.

  • Newbie
  • Plan Free/Premium Country     Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I'm currently missing a number of my recent additions ...
  • 113 Views
  • 0 replies
  • 0 likes
  • 113 Views
  • 0 replies
  • 0 likes

Albums Won't Stay Downloaded

PlanPremiumCountry UAEDeviceHuawei Mate 9 ProOperating SystemAndroid 8.0.0 My Question or IssueHi, I'm a new Spotify user, loving it, but there's one thing that's driving me absolutely mad! Playlists are fine, but Albums just won't stay downloaded. I...

  • Newbie
  • Plan Premium Country  UAE Device Huawei Mate 9 Pro Operating System Android 8.0.0   My Question or Issue Hi, I'm a new Spotify user, loving it, but there's one thing that's drivin...
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

Get rid of "shuffle play"

I'm a premium user and for many years, I was able to simply click the "PLAY" button to play all songs on an album in the right order. For some reason, the button is now replaced with "SHUFFLE PLAY", as if I had a free account. Is that an intentional ...

  • Newbie
  • I'm a premium user and for many years, I was able to simply click the "PLAY" button to play all songs on an album in the right order. For some reason, the button is now replaced with "SHUFFLE PLAY", ...
  • matthewoli98
  • Gig Goer
  • 193 Views
  • 2 replies
  • 2 likes
  • 193 Views
  • 2 replies
  • 2 likes

Spotify Connect to Alexa Dot from Android

Hello all - I used to be able to intiate music play from my Android phone to my Alexa Dot device using Spotify Connect. Lately, I don't see my Alexa Dot in my device list. I do see other Spotify Connect options as targets. PlanPremium CountryUSA Devi...

  • Casual Listener
  • Hello all -   I used to be able to intiate music play from my Android phone to my Alexa Dot device using Spotify Connect. Lately, I don't see my Alexa Dot in my device list. I do see other Spo...
  • 117 Views
  • 0 replies
  • 0 likes
  • 117 Views
  • 0 replies
  • 0 likes

Playlist + Radio

PlanPremium familyCountryUk DevicePixel 2xl Operating SystemAndroid 9 My Question or Issue I can no longer start a radio from Playlists (Spotify or other). Why has this functionality been removed .

  • Newbie
  •   Plan Premium family Country Uk  Device Pixel 2xl  Operating System Android 9   My Question or Issue  I can no longer start a radio from Playlists (Spotify or oth...
  • mikeanywhere
  • Music Fan
  • 252 Views
  • 1 replies
  • 3 likes
  • 252 Views
  • 1 replies
  • 3 likes

[Android] Volume increase glitch error in a song in Spotify mobile app

PlanPremiumCountry PhilippinesDeviceXiaoMi RedMi Note 4Operating SystemAndroid 7.0My Question or Issue I am experiencing a weird glitch in a specific track in mobile only. In this track, a short pause will happen at 2:49 going 2:50, then will go back...

  • Newbie
  • Plan Premium Country  Philippines Device XiaoMi RedMi Note 4 Operating System Android 7.0 My Question or Issue  I am experiencing a weird glitch in a specific track in mobile only....
  • 323 Views
  • 0 replies
  • 0 likes
  • Android 7.0
    Xiaomi
  • 323 Views
  • 0 replies
  • 0 likes