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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6877 Views

0 replies

7 likes

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Spotify no longer working with in car bluetooth controls

PlanPremiumCountryUKDeviceOneplus 3TOperating SystemAndroid 9.0 My Question or IssueI updated to Andriod 9.0 on Saturday, and have reinstalled and updated all of my apps on a clean install. Since installing the latest version of Spotify on android 9 ...

Newbie

Plan Premium Country UK Device Oneplus 3T Operating System Android 9.0   My Question or Issue I updated to Andriod 9.0 on Saturday, and have reinstalled and updated all of my apps on a...

402 Views

0 replies

0 likes

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Solved!! Spotify plays some playlist I never listened to

PlanPremiumCountry DeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or IssueToday spotify started acting weird. It forcefully plays some "Guitarist1900" playlist i never listened to. When I pause it, it starts again by itself. When I st...

Regular

Plan Premium Country   Device Samsung Galaxy Note 8 Operating System Android   My Question or Issue Today spotify started acting weird. It forcefully plays some "Guitarist1900" pl...

spirki

Gig Goer

868 Views

5 replies

1 likes

  • 868 Views
  • 5 replies
  • 1 likes

Superuser Contribution Pause And Play button not working on lock screen

Hi, Spotify has recently updated and ever since the update to version 8.5.9.737 the play and pause button doesn't function on the lock screen, is there any help for this I have tried clean install but still happening, any help would be much appreciat...

Music Fan

Hi, Spotify has recently updated and ever since the update to version 8.5.9.737 the play and pause button doesn't function on the lock screen, is there any help for this I have tried clean install bu...

metaman15

Visitor

5317 Views

5 replies

4 likes

  • 5317 Views
  • 5 replies
  • 4 likes

Bring back recently played

Not sure who thought it was a good idea to get rid of recently played, but it wasn't. The new UI looks nice but the functionality is terrible. I dont want to have to search through my playlists to get back to what I want. Recently played basically ha...

Newbie

Not sure who thought it was a good idea to get rid of recently played, but it wasn't.   The new UI looks nice but the functionality is terrible. I dont want to have to search through my playli...

hoodeddefender

Gig Goer

846 Views

1 replies

9 likes

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  • 1 replies
  • 9 likes

Issues with playback

PlanPremiumCountryUKDeviceSamsung Galaxy 9 My Question or IssueWhile listening to podcasts the playback is continuously stopping, I have to keep pressing the home button to unlock the screen and it automatically starts playing again. On the rare occa...

Visitor

Plan Premium Country UK Device Samsung Galaxy 9   My Question or Issue While listening to podcasts the playback is continuously stopping, I have to keep pressing the home button to unloc...

CrazyEddieNL

Gig Goer

1107 Views

2 replies

1 likes

Android
Issues
playback
Samsung S9
  • 1107 Views
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  • 1 likes

Spotify Connect + Muso Naim = doesn't work

PlanPremiumCountryPolandDeviceSamsung Galaxy S7 My Question or IssueI am a user of Naim Muso 1st generation. It has a Spotify Connect.Unfortunately I cannot play any song using the App because it doesn't see the music system.Naim Muso is connected wi...

Casual Listener

  Plan Premium Country Poland Device Samsung Galaxy S7   My Question or Issue I am a user of Naim Muso 1st generation. It has a Spotify Connect. Unfortunately I cannot play any so...

user-removed

Not applicable

1775 Views

3 replies

3 likes

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  • 3 replies
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Bluetooth headphones won't play Spotify songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

1005 Views

0 replies

0 likes

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Superuser Contribution All songs disappeared from playlist

PlanPremiumCountry Devicetablet, PC, mobileOperating SystemAndroid(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had a playlist with more than 2000 songs - somehow now it has only 39 songs, I did not delete them.Can someone help me wit...

Newbie

Plan Premium Country   Device tablet, PC, mobile Operating System Android (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I had a playlist with more than 2000...

Petya

Community Legend

1449 Views

1 replies

0 likes

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  • 1 replies
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Spotify with Chromecast

PlanPremium Family PlanCountryUnited StatesDeviceSamsung Galaxy 9 plusOperating SystemWindows 10 My Question or IssueSo, I have always used Google Chromecast to cast my Spotify to my television/speakers from both my computer or my smartphone. Well, C...

Roadie

Plan Premium Family Plan Country United States Device Samsung Galaxy 9 plus Operating System Windows 10   My Question or Issue So, I have always used Google Chromecast to cast my Spoti...

398 Views

0 replies

0 likes

  • 398 Views
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Having trouble downloading songs on mobile app

PlanPremiumCountryBrazilDeviceLenovo Vibe K5Operating SystemAndroid 6 Marshmallow My Question or IssueI'm attemping to download an album which is saved on my library, but everytime i flip the download switch it tells me to "Go to settings to download...

Casual Listener

Plan Premium Country Brazil Device Lenovo Vibe K5 Operating System Android 6 Marshmallow   My Question or Issue I'm attemping to download an album which is saved on my library, but eve...

1743 Views

0 replies

0 likes

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Unable to skip ads from lock screen, headphones, or smart watch

PlanFreeCountryAustraliaDeviceSamsung Galaxy Note 9Operating SystemOreo, Build FXXS2 My Question or IssueI used to be able to skip ads fine using the lock screen, my headphone buttons or my Galaxy Watch, but for a couple of months now, the only way t...

Casual Listener

Plan Free Country Australia Device Samsung Galaxy Note 9 Operating System Oreo, Build FXXS2   My Question or Issue I used to be able to skip ads fine using the lock screen, my headphon...

o9ty7nnfn-_br

Casual Listener

2880 Views

4 replies

3 likes

Skip ads
  • 2880 Views
  • 4 replies
  • 3 likes

Superuser Contribution I cant skip songs or pause when on lock screen

PlanPremiumCountryNew ZealandDeviceSamsung Galaxy A70Operating SystemAndroid 9, running one UI version 1.1 My Question or IssueSo I've just purchased a new phone and when playing spotify I cant seem to skip or pause while my phone is locked. I'm havi...

Newbie

  Plan Premium Country New Zealand Device Samsung Galaxy A70 Operating System Android 9, running one UI version 1.1   My Question or Issue So I've just purchased a new phone and ...

jj197

Visitor

12145 Views

2 replies

0 likes

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  • 2 replies
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Random beeping when locking/unlocking since last update

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S10Operating SystemAndroid PieSpotify Version8.5.9.737 My Question or IssueEver since updating yesterday, every time the phone is locked or unlocked, phantom notifications are causing an irritating...

Newbie

Plan Premium Country United Kingdom Device Samsung Galaxy S10 Operating System Android Pie Spotify Version 8.5.9.737   My Question or Issue Ever since updating yesterday, every ...

736 Views

0 replies

0 likes

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Sync between devices is broken and app cant handle big data

PlanUnimportantCountryUnimportantDeviceUnimportantOperating SystemUnimportant My Question or IssueSyncing your saved songs between devices, especially between different operating systems, is totally broken. If I save a song while using the desktop ve...

Casual Listener

Plan Unimportant Country Unimportant Device Unimportant Operating System Unimportant   My Question or Issue Syncing your saved songs between devices, especially between different oper...

627 Views

0 replies

0 likes

broken
bugs
rant
saved list
  • 627 Views
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Shuffle play, repeat and queue buttons missing

CountryIndia DeviceOnePlus 7 ProOperating SystemAndroid Oreo My Question or IssueThe shuffle play, repeat and player queue buttons seem to have entirely disappeared from the interface of the latest Android app. I'm running the latest 8.5.9.737 versio...

Newbie

Country India  Device OnePlus 7 Pro Operating System Android Oreo   My Question or Issue The shuffle play, repeat and player queue buttons seem to have entirely disappeared fro...

hoodeddefender

Gig Goer

658 Views

1 replies

2 likes

Android Support
  • 658 Views
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Spotify blocks all other audio apps from being controlled via bluetooth

PlanPremiumDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueJust switched back to Spotify Premium from another service and really regretting it after installing it on my phone. It has cometely taken over my phone and overrides ...

Newbie

Plan Premium Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue Just switched back to Spotify Premium from another service and really regretting it after ...

631 Views

0 replies

1 likes

  • 631 Views
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  • 1 likes

Certain albums not showing up in app but available via weblink

I've noticed when I select an artist in the app, sometimes certain albums don't appear. It's still possible to get them using web and selecting them via a web link for the said album on Spotify using Google. I wanted to know why this is the case and ...

Newbie

I've noticed when I select an artist in the app, sometimes certain albums don't appear. It's still possible to get them using web and selecting them via a web link for the said album on Spotify using...

2540 Views

0 replies

3 likes

  • 2540 Views
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Intrusive unclosable ads

Recently, I get unclosable ads on the Android app that lead me back to the song title whenever I close it. And it keeps getting stuck in a loop. HELP!!! Life sucks as a free user!

Newbie

Recently, I get unclosable ads on the Android app that lead me back to the song title whenever I close it. And it keeps getting stuck in a loop. HELP!!! Life sucks as a free user!

1119 Views

0 replies

0 likes

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spotify connects to non existing devices

Plan premium Country Italy Device mate 10 pro huaweiOperating SystemPie My Question or IssueSpotify switches to unknown devices even if wify is off and connection is restricted to local devices. Additionally it jumps to the next track before the end ...

Newbie

Plan premium   Country Italy   Device mate 10 pro huawei Operating System Pie   My Question or Issue Spotify switches to unknown devices even if wify is off and connecti...

314 Views

0 replies

0 likes

  • 314 Views
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Can't hide last played radio

It's possible to hide last played playlist, song, artist on the app,but I can't hide radiostations. On the desktop version it's possible to hide radio stations. But unfortunately there is no synchronization between app and desktop version, so a menu ...

Casual Listener

It's possible to hide last played playlist, song, artist on the app,but I can't hide radiostations. On the desktop version it's possible to hide radio stations. But unfortunately there is no synchron...

249 Views

0 replies

0 likes

  • 249 Views
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