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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201647 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201647 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545930 Views

78 replies

3 likes

  • 545930 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453684 Views

571 replies

38 likes

Account
Free
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  • 571 replies
  • 38 likes

Local songs are garbled on phone

PlanPremiumCountrySwedenDeviceHuawei LYO-L21Operating SystemAndroid 5.1 My Question or IssueWhen I download local songs onto my phone, they become garbled as if the song is constantly jumping back and forth several times a second.They work fine on my...

Casual Listener

Plan Premium Country Sweden Device Huawei LYO-L21 Operating System Android 5.1   My Question or Issue When I download local songs onto my phone, they become garbled as if the song is c...

terryzolinski

Newbie

604 Views

1 replies

1 likes

  • 604 Views
  • 1 replies
  • 1 likes

Downloaded songs, not liked

How do I find songs that were automatically downloaded, for instance Discover Weekly mixtape in my case it gets downloaded every week. So I don't "like" the songs individually, it just downloads the mixtape 'cause I changed the toggle switch on to do...

Visitor

How do I find songs that were automatically downloaded, for instance Discover Weekly mixtape in my case it gets downloaded every week. So I don't "like" the songs individually, it just downloads the ...

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
  • 0 likes

Offline toggle button

PlanPremiumDeviceSamsung Galaxy s7 EdgeOperating SystemAnroid 8.0.0 My Question or IssueThe button to toggle offline mode is gone from my buttons menu. I uninstalled spotify and installed it again and it is still missing.

Visitor

Plan Premium Device Samsung Galaxy s7 Edge Operating System Anroid 8.0.0   My Question or Issue The button to toggle offline mode is gone from my buttons menu. I uninstalled spotify and ...

600 Views

0 replies

0 likes

  • 600 Views
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Superuser Contribution I can't play the song oreo

PlanPremiumCountry BelguimDeviceSamsung s7Operating SystemAndroid Oreo My Question or IssueI can't play the song oreo on my phone or anything als it displaying like a gray bar and i cant press it

Visitor

Plan Premium Country  Belguim Device Samsung s7 Operating System Android Oreo   My Question or Issue I can't play the song oreo on my phone or anything als it displaying lik...

Petya

Community Legend

12652 Views

3 replies

23 likes

  • 12652 Views
  • 3 replies
  • 23 likes

Superuser Contribution Trouble searching downloaded songs!

I have a premium account and for a few months now I have been noticing I have some songs in my library/ downloaded songs that I can not search when I am in offline mode. It's not that I just didn't download the song and thought I did. I can physicall...

Visitor

I have a premium account and for a few months now I have been noticing I have some songs in my library/ downloaded songs that I can not search when I am in offline mode. It's not that I just didn't d...

Petya

Community Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song pauses and starts randomly

PlanPremium(Family)CountryTurkeyDeviceGalaxy S10Operating SystemAndroid My Question or IssueToday spotify started to act weird, everything was fine morning. Afternoon everything changed.Spotify started to pause songs. At first I thougt it was about p...

Visitor

Plan Premium(Family) Country Turkey Device Galaxy S10 Operating System Android   My Question or Issue Today spotify started to act weird, everything was fine morning. Afternoon everyth...

Petya

Community Legend

451 Views

1 replies

1 likes

  • 451 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify won't connect on Mobile Data

PlanPremiumCountryUSADeviceAndroid X chargeOperating SystemAndroid Nougat My Question or IssueAs of about 3 or 4 months ago my spotify on Android will no longer play on mobile data. It tries to connect but then either says it's offline or gets stuck ...

Casual Listener

Plan Premium Country USA Device Android X charge Operating System Android Nougat   My Question or Issue As of about 3 or 4 months ago my spotify on Android will no longer play on mobil...

Petya

Community Legend

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Superuser Contribution app crashes when trying to use the three dotted menu on any song

I'm on android pieWhen I try to click the three dotted menu on any track, it appears blank and the app crashes. I tried older versions and it's the same.It's bad that I've just got premium minutes ago and face something like this. edit*this is the cr...

Newbie

I'm on android pie When I try to click the three dotted menu on any track, it appears blank and the app crashes.  I tried older versions and it's the same. It's bad that I've just got premium...

Petya

Community Legend

1830 Views

3 replies

4 likes

  • 1830 Views
  • 3 replies
  • 4 likes

Superuser Contribution The app removes all songs independently

Plan PremiumCountry Germany Device Xiaomi Redmi Note 4X / 5Operating System Android 9 Pie Hello everybody. I have the same problem for a long time: Spotify decides to remove all songs himself. This happens as follows: Android regularly checks the fil...

Visitor

Plan Premium Country Germany   Device Xiaomi Redmi Note 4X / 5 Operating System Android 9 Pie   Hello everybody.  I have the same problem for a long time: Spotify decides...

Petya

Community Legend

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app not working on Android (SAMSUNG)

PlanPremiumCountryIEDeviceSamsung Galaxy S9+Operating SystemAndroid 8 My Question or IssueWhenever i open the spotify app, it tries to log me in, tries to switch the screen to Library or Search and back to the login where it automatically tries to lo...

Casual Listener

  Plan Premium Country IE Device Samsung Galaxy S9+ Operating System Android 8   My Question or Issue Whenever i open the spotify app, it tries to log me in, tries to switch the ...

Petya

Community Legend

2339 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Whole playlist doesn't get played, only a very small percentage (Liked Songs Playlist)

PlanPremiumCountryUnited StatesDevicePixel 3Operating SystemLatest Android My Question or IssueThis has been an on going issue for months but I will try my best to describe it. Any time I want to listen to a whole playlist on either shuffle or in ord...

Regular

Plan Premium Country United States Device Pixel 3 Operating System Latest Android   My Question or Issue This has been an on going issue for months but I will try my best to describe i...

Petya

Community Legend

850 Views

2 replies

2 likes

  • 850 Views
  • 2 replies
  • 2 likes

Superuser Contribution This website

A lot of problems say "solved! Go to solution" but when I go to solution there is no solution/the solution doesn't work. I have lots of issues and some are probably in premium too judging by the comments on some posts/problems/topics.It's like Spotif...

Casual Listener

A lot of problems say "solved! Go to solution" but when I go to solution there is no solution/the solution doesn't work. I have lots of issues and some are probably in premium too judging by the comm...

Petya

Community Legend

681 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Superuser Contribution Not all Liked songs playing in Shuffleplay mode

PlanPremiumCountryUKDeviceSamsung A5 2017Operating System My Question or IssueI have 407 "Liked" songs yet when I select "shuffle play" it selects 81 songs and then plays them. When it reaches the end it starts back at the first!! I wondered why I ha...

Visitor

Plan Premium Country UK Device Samsung A5 2017 Operating System     My Question or Issue I have 407 "Liked" songs yet when I select "shuffle play" it selects 81 songs and then pla...

Petya

Community Legend

1761 Views

1 replies

2 likes

  • 1761 Views
  • 1 replies
  • 2 likes

[Android Auto] Album List shows Albums in random Order

PlanPremiumCountryGermanyDeviceNokia 6.1Operating SystemAndroid 9 (latest Security Patch) Spotify Version: Latest Beta (8.5.23.681) My Question or IssueWhen I browse trough Library->AlbumsThe List of Albums is shown but it has a absolutely random ord...

Gig Goer

Plan Premium Country Germany Device Nokia 6.1 Operating System Android 9 (latest Security Patch)   Spotify Version: Latest Beta (8.5.23.681)   My Question or Issue When I browse...

736 Views

0 replies

3 likes

  • 736 Views
  • 0 replies
  • 3 likes

Superuser Contribution Shuffle all not shuffling all

PlanPremiumCountryUSADeviceSAMSUNG GALAXY S9+Operating SystemAndroid Oreo My Question or IssueWhen I select my entire library of liked songs it only plays about 20 songs and rotates through them.

Visitor

Plan Premium Country USA Device SAMSUNG GALAXY S9+ Operating System Android Oreo   My Question or Issue When I select my entire library of liked songs it only plays about 20 songs...

Petya

Community Legend

566 Views

2 replies

1 likes

  • 566 Views
  • 2 replies
  • 1 likes

Superuser Contribution Skipping songs on playlist

my songs arent playing in the order that they should be ive uninstalled and formatted my sd card but its not playing in the order it says its in juat skips songsPremium DeviceLGAndroid

Casual Listener

my songs arent playing in the order that they should be ive uninstalled and formatted my sd card but its not playing in the order it says its in juat skips songs Premium   Device LG Android...

Petya

Community Legend

569 Views

2 replies

0 likes

  • 569 Views
  • 2 replies
  • 0 likes

Solved!! Why does Spotiy stop periodically for no reason?

Why does Spotify quite playing every so often for no reason? I running Android 5.02 on a Samsung Galaxy Tab S 10.1 with 32Gb.

Regular

Why does Spotify quite playing every so often for no reason?  I running Android 5.02 on a Samsung Galaxy Tab S 10.1 with 32Gb.

rhdroc

Regular

17621 Views

10 replies

0 likes

  • 17621 Views
  • 10 replies
  • 0 likes

Superuser Contribution [Android 9] lockscreen shows spotify notification but no information with it

PlanFreeCountryUKDeviceHuawei Y5 (2019)Operating SystemAndroid 9 My Question or IssueAs said in title when spotify is playing a song on the lockscreen a banner/ box with the word spotify shows up but nothing else so i cant see album art or song name ...

Visitor

Plan Free Country UK Device Huawei Y5 (2019) Operating System Android 9   My Question or Issue As said in title when spotify is playing a song on the lockscreen a banner/ box with the ...

Petya

Community Legend

738 Views

1 replies

0 likes

Android 9
Notifications
  • 738 Views
  • 1 replies
  • 0 likes

Superuser Contribution Whats wrong with my playlists

I live in cyprus, i have an galaxy s9, and i just payed for spotify premium.Apparantly i upgraded my brothers free account that he doesnt use anymore, i removed all the artists he was following (he is listening to classical music only) . I just follo...

Visitor

I live in cyprus, i have an galaxy s9, and i just payed for spotify premium. Apparantly i upgraded my brothers free account that he doesnt use anymore, i removed all the artists he was following (he...

Petya

Community Legend

783 Views

2 replies

0 likes

  • 783 Views
  • 2 replies
  • 0 likes

Superuser Contribution Everything is gone

My Question or IssueSo after I bought a new phone (Samsung Galaxy S10) I tried logging into my spotify account only to find all my playlists were gone and I wasn't in premium anymore, what do I do? I'm extremely desperate

Newbie

My Question or Issue So after I bought a new phone (Samsung Galaxy S10) I tried logging into my spotify account only to find all my playlists were gone and I wasn't in premium anymore, what do I do?...

Petya

Community Legend

629 Views

2 replies

0 likes

  • 629 Views
  • 2 replies
  • 0 likes