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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Atualização e problema no armazenamento SDCARD

PlanPremiumCountryBrasilDeviceMoto G4 PlayOperating SystemAndroid 7.1.1 My Question or Issue Acredito que aconteça sempre após uma atualização. O Spotify passa as músicas offline do SDCard para o armazenamento interno. Isso trava meu celular e tenho ...

Newbie

Plan Premium Country Brasil Device Moto G4 Play Operating System Android 7.1.1   My Question or Issue   Acredito que aconteça sempre após uma atualização. O Spotify passa as músi...

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display number of songs in a playlist

PlanPremiumCountryGermanyDevice( Samsung Galaxy)Operating System(Android) My Question or IssueHi, I have a question: After an update it isn´t no longer shown on my mobile phone (android, Samsung) how many songs are in one playlist. This is now only p...

Newbie

Plan Premium Country Germany Device ( Samsung Galaxy) Operating System (Android)   My Question or Issue Hi, I have a question: After an update it isn´t no longer shown on my mobile pho...

TomatoAlley

Newbie

829 Views

1 replies

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problems with Connect

PlanPremiumCountryIsraelDeviceXiaomi MI A1Operating SystemAndroid 10 My Question or IssueHi, my Spotify always connect to the web player as default and start playing. i always need to change the connection to my phone and i it really annoying. more t...

Gig Goer

Plan Premium Country Israel Device Xiaomi MI A1 Operating System Android 10   My Question or Issue Hi,   my Spotify always connect to the web player as default and start playing...

323 Views

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Spotify just skips songs when i didnt ask for!

PlanPremiumCountryIsraelDeviceXiaomi MI a1 My Question or IssueHi, ive been having issues with Spotify lately which will cause me to cancel the premium account!!! why it keeps skipping songs in the middle?!?!?!?! didnt changed anything in my account ...

Gig Goer

Plan Premium Country Israel Device Xiaomi MI a1     My Question or Issue Hi,   ive been having issues with Spotify lately which will cause me to cancel the premium account!!...

474 Views

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Playlist re-shuffles after disconnecting from car bluetooth

PlanPremiumCountryAustraliaDeviceHuawei Mate 10 ProOperating SystemAndroidSpotfy v 8.5.9.737 My Question or IssueWhenever my phone disconnects from the car bluetooth, the playlist order gets re-shuffled.Steps to reproduce:1. Open playlist. Press shuf...

Music Fan

Plan Premium Country Australia Device Huawei Mate 10 Pro Operating System Android Spotfy v 8.5.9.737   My Question or Issue Whenever my phone disconnects from the car bluetooth, the p...

RhiRhi89

Visitor

672 Views

1 replies

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My library is always shuffled!

PlanPremiumCountryCanadaDeviceSamsung Galaxy 9 My IssueHi there, recently it seems that songs in My Music (my saved music library) are always shuffled. When I unlock the shuffle button and make it grey, the order of the songs change, but it's not eve...

Newbie

Plan Premium Country Canada Device Samsung Galaxy 9   My Issue Hi there, recently it seems that songs in My Music (my saved music library) are always shuffled. When I unlock the shuffle ...

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All carefully saved songs replaced with whole albums

PlanPremiumCountryCanadaDeviceXiaomi phone and Asus laptopOperating SystemAndroid and Windows 10 My Question or IssueSince joining Spotify last year, I've been carefully going through whole artist discographies and downloading the songs I like to my ...

Newbie

Plan Premium Country Canada Device Xiaomi phone and Asus laptop Operating System Android and Windows 10   My Question or Issue Since joining Spotify last year, I've been carefully goin...

403 Views

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4 likes

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Is there ANY way I can revert to an older version?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello! Like most people on this forum, I cannot stand the newest update. It sucks to pay for ...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello! ...

LatentTwist

Music Fan

2354 Views

2 replies

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Can't find Spotify playlists after redesign

PlanPremiumCountryUnited StatesDeviceGalaxy S7 EdgeOperating SystemAndroid My Question or IssueSince the redesign I can no longer find the playlists created by Spotify that were previously in the area 'Made for you'. I listen to an eclectic amount of...

Newbie

Plan Premium Country United States Device Galaxy S7 Edge Operating System Android   My Question or Issue Since the redesign I can no longer find the playlists created by Spotify that w...

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Cancelled my premium account because of the update

Yup. Don't even plan on using the free version either. PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Yup. Don't even plan on using the free version either.  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android&nbsp...

497 Views

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[Android][Playlists] Scrollbar can't be dragged in playlist view when it is on top

With the new update, when viewing a playlist, if the scrollbar is on the top, I can't drag it even though it is visible.In the screenshot I atatched you can see the scrollbar on the top but you can't drag it until it's still at the playlist title lev...

Visitor

With the new update, when viewing a playlist, if the scrollbar is on the top, I can't drag it even though it is visible. In the screenshot I atatched you can see the scrollbar on the top but you can...

308 Views

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Android
Playlists
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Where did the All Songs option go? [Version: 8.5.8.567 Android]

PlanPremiumCountryNew ZealandDeviceOne Plus 6Operating SystemAndroid My Question or Issue I can no longer find the All Songs option on my spotify app since the latest update. This feature used to pull all songs across all Albums, Artists and Songs. H...

Casual Listener

Plan Premium Country New Zealand Device One Plus 6 Operating System Android   My Question or Issue   I can no longer find the All Songs option on my spotify app since the lates...

normangr7

Casual Listener

868 Views

2 replies

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Downloaded over cellular instead of wifi

PlanPremiumCountryUSDeviceSamsung Note 8Operating SystemAndroid 9 My Question or IssueSo Spotify stopped working this morning when I got into my car. Rebooted and found that all of my downloaded music was no longer downloaded. But I have the settings...

Newbie

Plan Premium Country US Device Samsung Note 8 Operating System Android 9   My Question or Issue So Spotify stopped working this morning when I got into my car. Rebooted and found that ...

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Quand je clique sur un titre..

PlanPremiumCountryFrance DeviceSamsung Galaxy J6+Operating SystemAndroid Pie My Question or IssueHere’s my problem: when I click on a title, nothing happens and the music doesn’t even start, when I listen to music at the same time the bar at the bott...

Newbie

Plan Premium Country France  Device Samsung Galaxy J6+ Operating System Android Pie   My Question or Issue Here’s my problem: when I click on a title, nothing happens and the musi...

336 Views

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Stranger Things mode

I have the latest android version with premium Spotify account, but I don't have any option to enable/disable the Stranger Things Mode in the app. Is this mode still working? Thanks for the answers.

Casual Listener

I have the latest android version with premium Spotify account, but I don't have any option to enable/disable the Stranger Things Mode in the app. Is this mode still working?   Thanks for the ...

LaczkoIstvan

Casual Listener

603 Views

1 replies

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Issue showing artists

I am a premium user in the US, on galaxy S7 on oreo. My Question or IssueWhen attempting to select an artist in my library, the app freezes for up to 10 seconds, then does not display the tracks/albums I have saved by the artist. I have included a sc...

Newbie

I am a premium user in the US, on galaxy S7 on oreo.    My Question or Issue When attempting to select an artist in my library, the app freezes for up to 10 seconds, then does not displa...

278 Views

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How to start genre radio in Android Auto?

PlanPremiumUK DeviceSamsung Galaxy S8 connected to car Android Auto My Question or IssueIn the Android app it is possible to start a radio station based on a genre only (e.g. Pop). How do I start such a radio rather than a playlist via Android Auto? ...

Newbie

Plan Premium UK   Device Samsung Galaxy S8 connected to car Android Auto     My Question or Issue In the Android app it is possible to start a radio station based on a genre o...

440 Views

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Superuser Contribution App not working on Android

PlanPremium (Student) CountryCanadaDeviceSamsung Galaxy S8Operating SystemAndroid P (9) My Question or IssueSpotify is not playing any songs. I have tried both online and offline versions on my phone and it does not work. Sometimes it will play appro...

Newbie

Plan Premium (Student)  Country Canada Device Samsung Galaxy S8 Operating System Android P (9)   My Question or Issue Spotify is not playing any songs. I have tried both online an...

Petya

Community Legend

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The new Library UI signals a shift toward Spotify as a track platform at the expense of albums

As an album listener, the Recently Played list was the aspect of Spotify I used the most. If I discovered a song I liked through a playlist, I'd go through and play the album so that it saved to my Recently Played. This update rolled out on a Monday ...

Casual Listener

As an album listener, the Recently Played list was the aspect of Spotify I used the most. If I discovered a song I liked through a playlist, I'd go through and play the album so that it sav...

729 Views

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5 likes

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Saving Individual Songs On New Update

I am a Premium Family user. On the latest update, there is no option to save individual songs to my library. I can save whole albums, but I don't always want to save the entire album. I also don't want to just 'like' it. How do I save individual song...

Newbie

I am a Premium Family user. On the latest update, there is no option to save individual songs to my library. I can save whole albums, but I don't always want to save the entire album. I also don't wa...

thelibrarycat

Casual Listener

569 Views

1 replies

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