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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111073 Views

26 replies

3 likes

  • 111073 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

223548 Views

143 replies

11 likes

Android
autoplay
bluetooth
  • 223548 Views
  • 143 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580646 Views

79 replies

3 likes

  • 580646 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478129 Views

577 replies

40 likes

Account
Free
  • 478129 Views
  • 577 replies
  • 40 likes

Superuser Contribution My Library is an absolute mess now

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy / Acer LaptopOperating SystemAndroid / Windows 10 My IssueEver since this god-awful update my library has been in shambles. -Should have just made it so I am automatically following the artist I alr...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy / Acer Laptop Operating System Android / Windows 10   My Issue Ever since this god-awful update my library has been in shambles...

Petya

Community Legend

734 Views

1 replies

2 likes

  • 734 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution I have an SD card but I cannot open other to save my downloaded music there.

PlanPremiumCountryUSDevicePablano. VLE5Operating SystemAndroid 8.1.0 My Question or IssueI have an SD card but I cannot open other to save my downloaded music there.

Casual Listener

Plan Premium Country US Device Pablano. VLE5 Operating System Android 8.1.0   My Question or Issue I have an SD card but I cannot open other to save my downloaded music there.

Peter

Spotify Legend

820 Views

3 replies

0 likes

  • 820 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bass dial missing on S10+

Plan: premiumCountry: UK Device: Samsung S10+Operating System: I've just upgraded my phone from a S8 to S10+. Then I noticed that the sound of my Spotify songs were different. When I checked the equaliser, I noticed that the bass/treble and instrumen...

Casual Listener

Plan: premium Country: UK   Device: Samsung S10+ Operating System:   I've just upgraded my phone from a S8 to S10+. Then I noticed that the sound of my Spotify songs were different. W...

Peter

Spotify Legend

1907 Views

3 replies

0 likes

  • 1907 Views
  • 3 replies
  • 0 likes

Superuser Contribution My downloaded music has all disappeared. I'm livid.

None of the below information is required. However, the more you provide the easier it will be for us to try Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have used premium for years. Now suddenly, i go on holiday, to ...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question...

Petya

Community Legend

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't go to playlist radio

PlanPremiumCountryUSADeviceSamsung Galaxy S7, Web PlayerOperating SystemAndroid Oreo, Windows 10 My Question or IssueI have a playlist of my favorite songs, and when I try to go to playlist radio on my phone, it says that the playlist radio isn't ava...

Newbie

Plan Premium Country USA Device Samsung Galaxy S7, Web Player Operating System Android Oreo, Windows 10   My Question or Issue I have a playlist of my favorite songs, and when I t...

Petya

Community Legend

597 Views

1 replies

1 likes

  • 597 Views
  • 1 replies
  • 1 likes

Superuser Contribution suggest playlists when adding a song to a playlist

Hi Guys, When I add a song to a playlist on android, I often have to navigate a bit through folders to get to the playlist I want. When adding a couple of songs this can become quite tedious. So I figured, how great would it be if, when adding a song...

Newbie

Hi Guys,   When I add a song to a playlist on android, I often have to navigate a bit through folders to get to the playlist I want. When adding a couple of songs this can become quite tedious...

Petya

Community Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Cannot Sync/Download Local Files on Phone

Yesterday, I was able to play my sycned offline songs without any issues.Today as I use the app, all of my local songs are now greyed out and are unable to be played on mobile anymore. I tried re-downloading my songs, but when I set the slider to Dow...

Casual Listener

Yesterday, I was able to play my sycned offline songs without any issues. Today as I use the app, all of my local songs are now greyed out and are unable to be played on mobile anymore.  I tri...

l3ml

Casual Listener

3299 Views

3 replies

0 likes

  • 3299 Views
  • 3 replies
  • 0 likes

Spotify unpauses by accident

PlanPremiumDeviceBlackberry Key2Operating SystemAndroid Oreo I have a physical pause/unpause button on my Blackberry Key2 (Oreo 8 point something). In fact, it's a "convenience key" that I programmed with a 3rd party app (Button Mapper) to work as su...

Music Fan

Plan Premium Device Blackberry Key2 Operating System Android Oreo   I have a physical pause/unpause button on my Blackberry Key2 (Oreo 8 point something). In fact, it's a "convenience key...

595 Views

0 replies

0 likes

  • 595 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify repeatedly stops playing for a few seconds (or longer) when screen is off

PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy S9Operating SystemAndroid version 9 My Question or IssueWhen my screen is off, there is a very random and unpredictable issue where the music suddenly stops playing. Generally it doesn't restart until...

Visitor

Plan Premium Country Switzerland Device Samsung Galaxy S9 Operating System Android version 9   My Question or Issue When my screen is off, there is a very random and unpredictable issu...

pisuicas

Casual Listener

10448 Views

15 replies

3 likes

  • 10448 Views
  • 15 replies
  • 3 likes

Solved!! Saving an album doesnt add to my library.

Hi I'm not sure if this is normal or not ,but it's a little frustrating. Whenever I want to save a whole album to my library it doesnt save eventhough it says it is. So then I have to individually like each song for them to be in there. Anyone have a...

Newbie

Hi I'm not sure if this is normal or not ,but it's a little frustrating. Whenever I want to save a whole album to my library it doesnt save eventhough it says it is. So then I have to individually li...

Emilia_8

Community Legend

813 Views

1 replies

0 likes

  • 813 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Menu Option disappeared with recent update?

PlanPremium CountryNew Zealand DeviceSamsung Galaxy S8 Operating SystemOne UI Android Version 9 My Question or Issue Spotify seems to have eradicated the playlist menu option with the recent update for Android. It doesn't show up on Your Library, or ...

Casual Listener

Plan Premium   Country New Zealand   Device Samsung Galaxy S8   Operating System One UI Android Version 9   My Question or Issue   Spotify seems to have eradica...

jclark_musician

Casual Listener

1342 Views

4 replies

2 likes

Playlists
  • 1342 Views
  • 4 replies
  • 2 likes

Superuser Contribution I can't share the music i has listen to Instagram stories

PlanPremium to StudentsCountryBrazilDevice(Motorola Moto G5S)Operating System(Android 8.1.0) My Question or Issue Don't appears the button to share the music on Instagram stories, what's happening? below one photo that discription my issue.Thanks in ...

Visitor

Plan Premium to Students Country Brazil Device (Motorola Moto G5S) Operating System (Android 8.1.0)   My Question or Issue   Don't appears the button to share the music on Instag...

Daisy

Spotify Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to send just a clip of a song via text

PlanPremiumCountryUSADeviceSamsung Galaxy 8 PlusOperating SystemAndroid My Question or IssueHow can I text just a 20- 40 second clip from a song?

Casual Listener

Plan Premium Country USA Device Samsung Galaxy 8 Plus Operating System Android   My Question or Issue How can I text just a 20- 40 second clip from a song?

Peter

Spotify Legend

17445 Views

1 replies

8 likes

  • 17445 Views
  • 1 replies
  • 8 likes

Superuser Contribution Mixtapes won't refresh

PlanFreeDeviceHuawei P20My Question or IssueHello, I've got 6 mixtapes in total. I like listening to them as I get to know new songs. However they stopped refreshing months ago. I tried logging out, restarting my device, deleting the app and reinstal...

Visitor

  Plan Free Device Huawei P20 My Question or Issue Hello,  I've got 6 mixtapes in total. I like listening to them as I get to know new songs. However they stopped refreshing months a...

Peter

Spotify Legend

690 Views

1 replies

1 likes

mixtape
  • 690 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlists constantly redownloading

I have five playlists downloaded to my phone that I know haven't been updated with new music. However, everytime I open the app on WiFi, they automatically end up redownloading. Sometimes I don't notice that it's happening, so if I leave a spot with ...

Visitor

I have five playlists downloaded to my phone that I know haven't been updated with new music. However, everytime I open the app on WiFi, they automatically end up redownloading. Sometimes I don't not...

Peter

Spotify Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs won't download from my local files folder.

Within the last few days, whenever I add a song from my local files folder into a playlist and try to download it, it simply won't download! It happens on both my desktop and my laptop. And when I check the download box, then uncheck it sometimes the...

Visitor

Within the last few days, whenever I add a song from my local files folder into a playlist and try to download it, it simply won't download!   It happens on both my desktop and my laptop.&nbsp...

Peter

Spotify Legend

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changes to Sorting/Filtering Playlist From Recent Update

PlanFamily Premium Country USA DeviceSamsung 9 Operating SystemAndroid Oreo My Question or IssueWhat was the logic for changing the sorting/filtering mechanism for playlists? Why fix something that isn't broken? The old mechanism worked just fine and...

Casual Listener

Plan Family Premium   Country  USA   Device Samsung 9   Operating System Android Oreo   My Question or Issue What was the logic for changing the sorting/fil...

Peter

Spotify Legend

1423 Views

5 replies

7 likes

  • 1423 Views
  • 5 replies
  • 7 likes

Superuser Contribution Android Auto Not playing playlist in the defined order.

PlanPremium CountryAustralia DeviceSamsung Galaxy S8 Car2017 Subaru Impreza Operating SystemWindows 10 My Question or IssueThis is a problem I have had for a long time and it is constantly irritating me. Its not too major but its still worth making a...

Visitor

Plan Premium   Country Australia   Device Samsung Galaxy S8   Car 2017 Subaru Impreza   Operating System Windows 10   My Question or Issue This is a problem...

Peter

Spotify Legend

1219 Views

1 replies

0 likes

android auto
playlist order
Samsung GS8
wrong playlist order
  • 1219 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't play without wifii

I am a Premium user on android Samsung J3 in Ireland. Everyrhing was fine up to couple of days ago. App stopped connecting when I was using normal mobile data. And yes I reinstalled the app and made sure it was connected to mobile data even the backg...

Visitor

I am a Premium user on android Samsung J3 in Ireland. Everyrhing was fine up to couple of days ago. App stopped connecting when I was using normal mobile data. And yes I reinstalled the app and made ...

Daisy

Spotify Legend

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't download on my android

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have twice managed to download my music onto my android CAT phone, both times the music the...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

Petya

Community Legend

748 Views

3 replies

1 likes

  • 748 Views
  • 3 replies
  • 1 likes