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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115021 Views

27 replies

4 likes

  • 115021 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231292 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231292 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590656 Views

79 replies

3 likes

  • 590656 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485269 Views

580 replies

42 likes

Account
Free
  • 485269 Views
  • 580 replies
  • 42 likes

Superuser Contribution Equalizer

The equalizer is not showing up can someone tell how to get it and I have premium

Newbie

The equalizer is not showing up can someone tell how to get it and I have premium 

Guido

Spotify Legend

783 Views

2 replies

0 likes

  • 783 Views
  • 2 replies
  • 0 likes

Superuser Contribution SD card issue

People use spotify lite on their trash phone's, where there is low storage or low ram. I have a such kind of phone.To overcome that storage problem,I have SD Card installed in the phone.But unfortunately,I can't save my downloads to SD card.I saw tha...

Visitor

People use spotify lite on their trash phone's, where there is low storage or low ram. I have a such kind of phone.To overcome that storage problem,I have SD Card installed in the phone.But unfortu...

Guido

Spotify Legend

658 Views

1 replies

0 likes

Mobile
Other
  • 658 Views
  • 1 replies
  • 0 likes

Superuser Contribution Consuming mobile data when automatically playing next track?

PlanPremiumCountryUSADeviceMoto G6Operating SystemAndroid Pie My Question or IssueI have Download Over Cellular turned off. Sometimes Spotify will randomly start playing a track and use mobile data to download it. What part of not downloading over ce...

Casual Listener

Plan Premium Country USA Device Moto G6 Operating System Android Pie   My Question or Issue I have Download Over Cellular turned off. Sometimes Spotify will randomly start playing a tr...

HotHamWater

Casual Listener

1449 Views

3 replies

0 likes

  • 1449 Views
  • 3 replies
  • 0 likes

Solved!! Spotify starts by itself

HiMy spotify starts by itself, playing a random playlist I've never listened to and music I hate. Even when I start listening to my own play lists, half way through the first song it changes to that other random playlist on it's own.I have done what ...

Casual Listener

Hi My spotify starts by itself, playing a random playlist I've never listened to and music I hate. Even when I start listening to my own play lists, half way through the first song it changes to tha...

Loinsy

Newbie

40615 Views

4 replies

0 likes

  • 40615 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Widget

This isn't so much a request for help as much as a statement. I just updated my app and noticed my widget was gone. After googling the "issue" I found that Spotify has retired it. I will be cancelling my subscription until Spotify sees it fit to brin...

Casual Listener

This isn't so much a request for help as much as a statement.   I just updated my app and noticed my widget was gone. After googling the "issue" I found that Spotify has retired it. I will be ...

MoseDangerous

Casual Listener

1039 Views

3 replies

3 likes

  • 1039 Views
  • 3 replies
  • 3 likes

Superuser Contribution No playlists on phone install

PlanFree/PremiumCountryNew ZealandDeviceLG V20Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have just installed Spotify on my new Android phone but my playlists aren't showing in my library

Casual Listener

Plan Free/Premium Country New Zealand Device LG V20 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have just installed Spotify on my new Android...

Leela62

Casual Listener

557 Views

2 replies

0 likes

  • 557 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution "Made for you" missing

PlanPremiumCountryGermanyDeviceHuawei P10 liteOperating SystemAndroid 8.0.0My Question or IssueSince last week the "Made for you" section (from where I used to access daily and weekly mixes) just vanished on my mobile Spotify. I can still see them on...

Casual Listener

Plan Premium Country Germany Device Huawei P10 lite Operating System Android 8.0.0 My Question or Issue Since last week the "Made for you" section (from where I used to access daily and week...

Emilia_8

Community Legend

40265 Views

8 replies

0 likes

  • 40265 Views
  • 8 replies
  • 0 likes

Superuser Contribution App running slow (and more)

PlanPremium FamilyCountrySlovakiaDeviceSony Xperia XZ1Operating SystemLatest AndroidInternet Connection4G (>150mbps), WiFi (>15mbps) IssueI've been having lots of problems with my Android Spotify app in the past few months. To name a few of them:Auto...

Casual Listener

Plan Premium Family Country Slovakia Device Sony Xperia XZ1 Operating System Latest Android Internet Connection 4G (>150mbps), WiFi (>15mbps)   Issue I've been having lots of p...

tomasojak

Casual Listener

1307 Views

4 replies

0 likes

  • 1307 Views
  • 4 replies
  • 0 likes

Superuser Contribution Random Pausing

PlanPremiumCountryUSADeviceNote 8Operating SystemAndroid Pie My Question or IssueMusic is pausing randomly when I lock my phone, bluetooth, headphones, phone speakers, ext. I have to unlock my phone and reopen Spotify. I have reinstalled, reset, logg...

Casual Listener

Plan Premium Country USA Device Note 8 Operating System Android Pie   My Question or Issue Music is pausing randomly when I lock my phone, bluetooth, headphones, phone speakers, ext. I...

gregejack

Casual Listener

3337 Views

15 replies

5 likes

  • 3337 Views
  • 15 replies
  • 5 likes

Superuser Contribution How do I get rid of duplicates in my library?

PlanPremiumDeviceOnePlus 6Operating SystemAndroid 9/Oxygen OS 9.0.8 My Question or IssueScreenshot_20190912-001255.jpgI need help fixing this. Everything is the Artist section of my library is messed up. This happened at some point after the previous...

Casual Listener

  Plan Premium Device OnePlus 6 Operating System Android 9/Oxygen OS 9.0.8   My Question or Issue Screenshot_20190912-001255.jpg I need help fixing this. Everything is the Artist ...

FaisalOmar

Casual Listener

825 Views

2 replies

0 likes

  • 825 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music doesn’t play for random songs

Hi I’m logged into my Android 9 device for Spotify and it seems that certain songs can be played while certain songs can’t be played. What I get is the song and then screen with the timer at 0:00 and it doesn’t move despite many attempts to click on ...

Visitor

Hi I’m logged into my Android 9 device for Spotify and it seems that certain songs can be played while certain songs can’t be played. What I get is the song and then screen with the timer at 0:00 and...

Petya

Community Legend

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't play new songs and only can listen my lists shuffled

PlanFreeCountryHungaryDeviceSamsung GalaxyOperating SystemAndroid My Question or IssueI registered on Spotify 10 days ago. Everything was OK, I made playlists, searched for new songs and albums and liked them, etc. I was able to listen my playlists o...

Casual Listener

Plan Free Country Hungary Device Samsung Galaxy Operating System Android   My Question or Issue I registered on Spotify 10 days ago. Everything was OK, I made playlists, searched for n...

Petya

Community Legend

881 Views

3 replies

0 likes

  • 881 Views
  • 3 replies
  • 0 likes

Superuser Contribution Samsung Galaxy S10: Music Stops Playing After Screen Is Locked on Bluetooth

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10Operating SystemAndroid 9 Pie My Question or IssueMy music will stop playing a few seconds after I lock my screen. It seems to only be happening on Bluetooth, as when I disconnect it seems to wor...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy S10 Operating System Android 9 Pie   My Question or Issue My music will stop playing a few seconds after I lock my screen. It s...

Petya

Community Legend

5865 Views

3 replies

2 likes

bluetooth
Help
music stops playing
Power Saver
Samsung
  • 5865 Views
  • 3 replies
  • 2 likes

Superuser Contribution Idea: Can we make our Recently Played list more accessible on mobile?

PlanPremiumCountryUnited States of AmericaDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueCould the wonderful engineers at Spotify make the Recently Played list more accessible on mobile? Currently on mobile, the user has to pe...

Casual Listener

Plan Premium Country United States of America Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue Could the wonderful engineers at Spotify make the Recent...

Petya

Community Legend

6282 Views

1 replies

2 likes

  • 6282 Views
  • 1 replies
  • 2 likes

Superuser Contribution hi

i have a Coolpad Legacy Go Andriod phone and every song i play skips for a brief second any idea how to fix?

Casual Listener

i have a Coolpad Legacy Go Andriod phone and every song i play skips for a brief second any idea how to fix?  

Petya

Community Legend

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Superuser Contribution Following a friend

PlanFreeCountryIndiaDeviceOnePlus 5TOperating SystemAndroid Pie My Question or IssueThere's no option of following people on android app.Even in profile section there's no option to view your followers and following.It's disappointing that Spotify is...

Casual Listener

Plan Free Country India Device OnePlus 5T Operating System Android Pie   My Question or Issue There's no option of following people on android app. Even in profile section there's no ...

ashutoshverma

Casual Listener

704 Views

2 replies

0 likes

  • 704 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can a long-press aspect be added to the Rewind button to select the Previous Track

Can a long-press aspect be added to the Rewind button to select the Previous Track? Or, to bring up a menu of recently played tracks or playlists?

Visitor

Can a long-press aspect be added to the Rewind button to select the Previous Track?   Or, to bring up a menu of recently played tracks or playlists?

Petya

Community Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution no search available on latest android auto

I am running android auto on a google pixel with the latest version of android auto and android 10.spotify works well but I cannot search for song even when I am parked. normally apps on AA hide the search field when the car is moving but then reappe...

Newbie

I am running android auto on a google pixel with the latest version of android auto and android 10. spotify works well but I cannot search for song even when I am parked. normally apps on AA hide th...

Peter

Spotify Legend

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Superuser Contribution Current User Interface

I have been using another phone and had no disk space so I didn't update spotify, but after I changed my phone I downloaded an updated version and I don't think the current interface is user friendly at all. We could search a song in our playlist wit...

Visitor

I have been using another phone and had no disk space so I didn't update spotify, but after I changed my phone I downloaded an updated version and I don't think the current interface is user friendly...

Petya

Community Legend

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Library is an absolute mess now

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy / Acer LaptopOperating SystemAndroid / Windows 10 My IssueEver since this god-awful update my library has been in shambles. -Should have just made it so I am automatically following the artist I alr...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy / Acer Laptop Operating System Android / Windows 10   My Issue Ever since this god-awful update my library has been in shambles...

Petya

Community Legend

747 Views

1 replies

2 likes

  • 747 Views
  • 1 replies
  • 2 likes