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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397536 Views

547 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8505 Views

0 replies

7 likes

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Superuser Contribution Spotify starts music automatically

Hey there,So my problem is, that my spotify starts the music automatically.Also when i hear to my music, it skips suddenly the current song and 2 others. After that i can listen to this sPlafor about 1 minute and it starts again. I hope u can help me...

Casual Listener

Hey there, So my problem is, that my spotify starts the music automatically. Also when i hear to my music, it skips suddenly the current song and 2 others. After that i can listen to this sPlafor a...

Machi85

Casual Listener

466 Views

2 replies

0 likes

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  • 2 replies
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Echo Dot not playing albums

PlanPremiumCountryUKDeviceNokia 6 Hi,I'm trying to play albums from my phone through my Amazon Echo Dot, but the devices don't connect. I can play artist radio and podcasts from my phone through the Echo Dot, but not albums. This is a new issue, as l...

Visitor

Plan Premium Country UK Device Nokia 6   Hi, I'm trying to play albums from my phone through my Amazon Echo Dot, but the devices don't connect.   I can play artist radio and podca...

597 Views

0 replies

1 likes

  • 597 Views
  • 0 replies
  • 1 likes

How do I find imported songs?

Hello dear Community,I have a Premium Family account and I am using a Samsung S8 Android device. I found the import function in the settings, and I imported 4 songs from my local cell phone storage. But how can I find them?! Search does not work, I d...

Casual Listener

Hello dear Community, I have a Premium Family account and I am using a Samsung S8 Android device. I found the import function in the settings, and I imported 4 songs from my local cell phone storage...

tobiphob

Casual Listener

3453 Views

2 replies

0 likes

import android songs local offline
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Google and Waze Integration not working

DeviceOneplus 6tOperating SystemAndroid P My Question or IssueNot able to connect to google maps media control and crashes waze when connecting to spotify

Casual Listener

Device Oneplus 6t Operating System Android P   My Question or Issue Not able to connect to google maps media control and crashes waze when connecting to spotify

teknotard

Visitor

2677 Views

8 replies

3 likes

  • 2677 Views
  • 8 replies
  • 3 likes

Bluetooth cover ...size

I think the common problem with displaying the album cover/art via bluetooth, is related with the size of the image.Is it possible to have an option to select the cover size/resize?Thank you

Newbie

I think the common problem with displaying the album cover/art via bluetooth, is related with the size of the image. Is it possible to have an option to select the cover size/resize? Thank you

583 Views

0 replies

1 likes

  • 583 Views
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Superuser Contribution Spotify on Android starts automatically playing music

PlanPremiumCountryGermanyDevicePixel 2, Operating SystemAndroid 10 My Question or IssueSome days ago i updated the Spotify App for Android. Yesterday in the evening spotify automatically started to resume on playing my playlist, i played some hours a...

Regular

  Plan Premium Country Germany Device Pixel 2,  Operating System Android 10   My Question or Issue Some days ago i updated the Spotify App for Android. Yesterday in the even...

hannes1812

Regular

654 Views

3 replies

0 likes

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Can I recover offline files from my Android device when I lost the original files on my PC?

I've added some offline files to Spotify, and can still play them on my Android phone, But now my laptop has crashed severely (harddisk unrecoverable) so I lost the original files. Is there a way to restore the mp3 files from Android or do I have to ...

Regular

I've added some offline files to Spotify, and can still play them on my Android phone, But now my laptop has crashed severely (harddisk unrecoverable) so I lost the original files. Is there a way...

Amimi

Newbie

1578 Views

4 replies

0 likes

Android
recover
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[Bug] Critical Error on ChromeOS

PlanPremiumCountryCanadaDeviceChromebook, Asus C100POperating SystemChromeOSVersion 76.0.3809.102 (Build officiel) (32 bits) My Question or IssueThe Spotify android app triggers a fatal error upon launch and crashes. Steps to Replicate:Launch the Goo...

Casual Listener

Plan Premium Country Canada Device Chromebook, Asus C100P Operating System ChromeOS Version 76.0.3809.102 (Build officiel) (32 bits)   My Question or Issue The Spotify android ap...

364 Views

0 replies

0 likes

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resuming after phone call

PlanPremiumCountryNorway DeviceSamsung Galaxy S9+Operating SystemAndroid Pie Spotify does not resume after a phone callWhen I'm playing music and I recive a phone call Spotify pauses but it does not resume when the phone call ends. I check Spotify ap...

Newbie

Plan Premium Country Norway   Device Samsung Galaxy S9+ Operating System Android Pie   Spotify does not resume after a phone call When I'm playing music and I recive a phone call...

ShaunB1

Casual Listener

1149 Views

2 replies

2 likes

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How to play albums without SHUFFLE?

Playing an albums in the original order is the default function in windos app, but on anodroid app it gives me only the option to play is on shuffle mode.is it a bug?

Casual Listener

Playing an albums in the original order is the default function in windos app, but on anodroid app it gives me only the option to play is on shuffle mode. is it a bug?

user-removed

Not applicable

875 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

I can't download local files

PlanPremiumDeviceHuawei P9 Lite 2017Operating SystemAndroid 7.0My Question or IssueI wanted to download a song (yes, only one song) from local files. So I uploaded it from my pc, put the song into a separate playlist and tried to hit "Download" on my...

Visitor

Plan Premium Device Huawei P9 Lite 2017 Operating System Android 7.0 My Question or Issue I wanted to download a song (yes, only one song) from local files. So I uploaded it from my pc, put th...

Brunelicia

Community Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

LOUD volume spike when using Spotify Equalizer

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 3Operating SystemAndroid 9My Question or IssueI recently got a new pair of headphones and the bass was a little too heavy, which made my ears hurt after a while. No big deal, since the Spotify android...

Newbie

Plan Premium Country United States Device Google Pixel 3 Operating System Android 9 My Question or Issue I recently got a new pair of headphones and the bass was a little too heavy, which ma...

617 Views

0 replies

0 likes

  • 617 Views
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Albums out of order

PlanPremiumCountryNew ZealandDeviceGalaxy A8Operating SystemAndroid 9 My Question or IssueMy albums are all out of order. Usually I have them sorted by Artist - Title - so for instance Blonde on Blonde would come before Blood on the Tracks which woul...

Casual Listener

Plan Premium Country New Zealand Device Galaxy A8 Operating System Android 9   My Question or Issue My albums are all out of order. Usually I have them sorted by Artist - Title - so fo...

559 Views

0 replies

2 likes

  • 559 Views
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  • 2 likes

Play all songs by an artist

PlanPremiumCountryUSDevicePixel 2XLOperating SystemAndroid Oreo My Question or IssueHow do you play all songs by a particular artist? the Spotify UI is one of the worst pieces of trash, I've seen in a while. It's 2019, and I can't believe that this f...

Regular

Plan Premium Country US Device Pixel 2XL Operating System Android Oreo   My Question or Issue How do you play all songs by a particular artist?   the Spotify UI is one o...

Loganizzi

Regular

489 Views

2 replies

0 likes

  • 489 Views
  • 2 replies
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Music pauses when screen locks

PlanPremiumCountryUK, although trying to listen in Spain currentlyDeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssueListening to music fine but soon after the screen goes off, in to screen lock mode the music shuts off. I press a b...

Visitor

  Plan Premium Country UK, although trying to listen in Spain currently Device Samsung Galaxy S10+ Operating System Android   My Question or Issue Listening to music fine but soo...

hlgollop

Music Fan

4326 Views

12 replies

8 likes

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  • 12 replies
  • 8 likes

I can't download a playlist with songs added from a computer

PlanPremiumCountryBrazilDeviceMotorola Moto G4Operating SystemAndroid Nougat 7.0 My Question or IssueI have a playlist where I have some songs added from my computer. When you try to download this playlist through Spotify Lite, the checkbox simply di...

Regular

Plan Premium Country Brazil Device Motorola Moto G4 Operating System Android Nougat 7.0   My Question or Issue I have a playlist where I have some songs added from my computer. When yo...

290 Views

0 replies

0 likes

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Superuser Contribution Spotify slow at opening albuns/artist on new update

PlanPremiumCountryPortugalOperating SystemAndroid I didn't like the new podcast emphasis update. First of all, the app started to become very slow at opening albuns and artists (10 seconds to open an album!!), and I assume that this bug is triggered ...

Casual Listener

Plan Premium Country Portugal Operating System Android   I didn't like the new podcast emphasis update. First of all, the app started to become very slow at opening albuns and artists (10...

Maniacshouse

Newbie

505 Views

2 replies

0 likes

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Spotify keeps pausing randomly

PlanPremiumCountryFinlandDeviceSamsung Galaxy Note10+Operating SystemAndroid Pie 9 My Question or IssueSpotify keeps pausing randomly, this happens with both of my headphones (Bose QC35II and AKG earphones). I reinstalled Spotify and restarted my pho...

Casual Listener

Plan Premium Country Finland Device Samsung Galaxy Note10+ Operating System Android Pie 9   My Question or Issue Spotify keeps pausing randomly, this happens with both of my headphones...

Noah

Spotify Star

2774 Views

3 replies

0 likes

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Instagram stories

PlanremiumCountryTurkeyDeviceXiaomi Mi A8Operating System Android 9 My Question or IssueWhen I tap share button in app, I can not see share on Instagram stories options. Here is the screenshot. I need help about this

Casual Listener

Plan remium Country Turkey Device Xiaomi Mi A8 Operating System  Android 9   My Question or Issue When I tap share button in app, I can not see share on Instagram stories options....

m7iki21mbtj1rmp

Casual Listener

784 Views

4 replies

0 likes

Instagram Stories
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Song stops at 2.54Goodbyes by Post Malone.Is it normal?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Nazaameer

Newbie

1127 Views

3 replies

1 likes

  • 1127 Views
  • 3 replies
  • 1 likes