Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
PlanPremiumCountry GermanyDeviceSamsung Galaxy 4Operating SystemAndroid Lollipop My Question or Issue When playing a playlist I have created, my unique Profile Name (combination of numbers and letters) is shown instead of the User Name I defined.
Hola, ultimamente Spotify de Android no me muestra las canciones que tengo guardadas desde Artistas pero si las puedo ver si las busco por album guardado o canciones guardadas. Es decir si entro en la pestaña de Artistas y selecciono uno para ver las...
PlanPremiumCountry SpainDevice Samsung Galaxy S9Operating SystemAndroid My Question or IssueI have uploaded some files from my main computer; I can open them on Spotify when I'm on that computer, but not when I'm on my mobile phone (Samsung Galaxy S9...
PlanPremiumCountry SwedenDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueI've got some local music files from my PC that I've synced to a playlist on my Spotify account and then downloaded onto my S8 using my Wifi. Unfortunately, wh...
I have premium but all options are disabled.Device : Huawei p20 lite
PlanPremiumCountry UKDeviceOnePlus 6Operating SystemAndroid version 9 (Pie) My Question or IssueThe free version of Spotify provides two additional icons when showing the track being played, a heart and a minus sign. Clicking on the the minus sign al...
Premium User Country- USA DeviceSamsung Galaxy S7Operating SystemAndroid Oreo 8.0 My Question or IssueSpotify stops playing after 10 seconds but only on first song after initial android connect. The music is still in play. I have to manually hit stop...
PlanPremiumCountry CanadaDeviceHonor 8X (JSN-L23) Operating SystemAndroid Oreo My Question or IssueI am unable to access the album tab on either this phone or a Moto G5. When I try to reach it, I'm greeted with the spinning green circle of doom, no m...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9,etc.)Operating System(iOS 10, Android Oreo,etc.) My Question or Issue Does the Spotify app support android auto or Apple car play in India?As it is very useful in my car, can i use this featur...
PlanPremiumCountry PhilippinesDeviceMi A1Operating SystemAndroid Pie My Question or IssueIts more than a month now since I've last accessed my All Albums page in My Library without any hassle. Whenever I checked on it, it just keeps showing me a gree...
PlanFreeCountry PolandDeviceXiaomi mi mix2Operating SystemAndroid My Question or Issue When i log in on my Facebook account nothing (expect buy premium) works. When i change account everythink is ok. I tried reinstall And phone change.
PlanPremiumCountryGermanyDeviceOnePlus 3Operating SystemAndroid 9 My Question or IssueSpotify plays a Sound for a second or two then just goes silent while the song progresses as normal. This is not limited to downloaded songs or podcasts. Issue happ...
PlanPremiumCountry SwedenDeviceFor now Huawei P20Operating SystemAndroid My Question or Issue If i search for ex. Daftpunk and hit shuffle there´s many daftpunk song in the play quene.....I begun to shuffle my own playlist. the app only play the firs...
PlanFamily PremiumCountry ArgentinaDeviceSamsung Sm-g610mOperating SystemAndroid Oreo My Question or Issue Hi! A couple of weeks ago, I started with this bug: when trying to access my album's list, the loading circle never finishes and my list doesn'...
Plan - PremiumCountry - IndiaDevice - Motorola G5 PlusOS - Android Oreo8.1 Mutiple tracks are grayed out & unable to play them through my Spotify App. Will they be available in the future? Some details regarding this would be great.
PlanPremiumCountry UkDeviceOnePlus 5TOperating SystemAndroid Oreo My Question or Issue Some playlists have crossfade when I have it switched off. Is this just a thing or can I change it?
PlanOperating SystemAndroid 7.0 My Question or Issue2 days ago I had the button to share songs as instagram stories and I did share one song and today that button has disappeared . Iv tried clean uninstall of both the apps and have also updated them ...
PlanPremiumCountry Czech RepublicDeviceGalaxy S8+Operating SystemAndroid 8 My Question or Issue Hello, so previously the app loaded more than one song at a time so when i lost connection it kept playing but this doesnt happen anymore. It seems it loa...
PlanPremiumCountryCanadaDeviceGoogle Pixel 3 XLSpotify Version8.4.96.511 (Alpha)Operating SystemAndroid 9 Pie My Question or IssueThe box that shows up when you save or unsave an item in a playlist that uses the Heart action instead of the normal sav...
PlanPremiumCountryGermanyDeviceXiaomi Redmi 3 SOperating SystemMIUI Global 9.2.21 - Android 6.0.1 My Question or Issue Hello,I have the following problem downloading local files to my Android smartphone:I am adding the local data to a playlist. When ...