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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111066 Views

26 replies

3 likes

  • 111066 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

223528 Views

143 replies

11 likes

Android
autoplay
bluetooth
  • 223528 Views
  • 143 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580628 Views

79 replies

3 likes

  • 580628 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478119 Views

577 replies

40 likes

Account
Free
  • 478119 Views
  • 577 replies
  • 40 likes

Superuser Contribution Spotify plays songs not on the album

Whenever I play an album the shuffle play will play songs that aren't even on the album. I get that Spotify adds a few songs to the album shuffle but it will play a multitude of songs not shown. This is very annoying. What is causing this?

Casual Listener

Whenever I play an album the shuffle play will play songs that aren't even on the album. I get that Spotify adds a few songs to the album shuffle but it will play a multitude of songs not shown. This...

Emilia_8

Community Legend

9924 Views

4 replies

0 likes

  • 9924 Views
  • 4 replies
  • 0 likes

Superuser Contribution Equalizer

The equalizer is not showing up can someone tell how to get it and I have premium

Newbie

The equalizer is not showing up can someone tell how to get it and I have premium 

Guido

Spotify Legend

779 Views

2 replies

0 likes

  • 779 Views
  • 2 replies
  • 0 likes

Superuser Contribution SD card issue

People use spotify lite on their trash phone's, where there is low storage or low ram. I have a such kind of phone.To overcome that storage problem,I have SD Card installed in the phone.But unfortunately,I can't save my downloads to SD card.I saw tha...

Visitor

People use spotify lite on their trash phone's, where there is low storage or low ram. I have a such kind of phone.To overcome that storage problem,I have SD Card installed in the phone.But unfortu...

Guido

Spotify Legend

656 Views

1 replies

0 likes

Mobile
Other
  • 656 Views
  • 1 replies
  • 0 likes

Superuser Contribution Consuming mobile data when automatically playing next track?

PlanPremiumCountryUSADeviceMoto G6Operating SystemAndroid Pie My Question or IssueI have Download Over Cellular turned off. Sometimes Spotify will randomly start playing a track and use mobile data to download it. What part of not downloading over ce...

Casual Listener

Plan Premium Country USA Device Moto G6 Operating System Android Pie   My Question or Issue I have Download Over Cellular turned off. Sometimes Spotify will randomly start playing a tr...

HotHamWater

Casual Listener

1436 Views

3 replies

0 likes

  • 1436 Views
  • 3 replies
  • 0 likes

Solved!! Spotify starts by itself

HiMy spotify starts by itself, playing a random playlist I've never listened to and music I hate. Even when I start listening to my own play lists, half way through the first song it changes to that other random playlist on it's own.I have done what ...

Casual Listener

Hi My spotify starts by itself, playing a random playlist I've never listened to and music I hate. Even when I start listening to my own play lists, half way through the first song it changes to tha...

Loinsy

Newbie

40589 Views

4 replies

0 likes

  • 40589 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Widget

This isn't so much a request for help as much as a statement. I just updated my app and noticed my widget was gone. After googling the "issue" I found that Spotify has retired it. I will be cancelling my subscription until Spotify sees it fit to brin...

Casual Listener

This isn't so much a request for help as much as a statement.   I just updated my app and noticed my widget was gone. After googling the "issue" I found that Spotify has retired it. I will be ...

MoseDangerous

Casual Listener

1026 Views

3 replies

3 likes

  • 1026 Views
  • 3 replies
  • 3 likes

Superuser Contribution No playlists on phone install

PlanFree/PremiumCountryNew ZealandDeviceLG V20Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have just installed Spotify on my new Android phone but my playlists aren't showing in my library

Casual Listener

Plan Free/Premium Country New Zealand Device LG V20 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have just installed Spotify on my new Android...

Leela62

Casual Listener

556 Views

2 replies

0 likes

  • 556 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution "Made for you" missing

PlanPremiumCountryGermanyDeviceHuawei P10 liteOperating SystemAndroid 8.0.0My Question or IssueSince last week the "Made for you" section (from where I used to access daily and weekly mixes) just vanished on my mobile Spotify. I can still see them on...

Casual Listener

Plan Premium Country Germany Device Huawei P10 lite Operating System Android 8.0.0 My Question or Issue Since last week the "Made for you" section (from where I used to access daily and week...

Emilia_8

Community Legend

40249 Views

8 replies

0 likes

  • 40249 Views
  • 8 replies
  • 0 likes

Superuser Contribution App running slow (and more)

PlanPremium FamilyCountrySlovakiaDeviceSony Xperia XZ1Operating SystemLatest AndroidInternet Connection4G (>150mbps), WiFi (>15mbps) IssueI've been having lots of problems with my Android Spotify app in the past few months. To name a few of them:Auto...

Casual Listener

Plan Premium Family Country Slovakia Device Sony Xperia XZ1 Operating System Latest Android Internet Connection 4G (>150mbps), WiFi (>15mbps)   Issue I've been having lots of p...

tomasojak

Casual Listener

1300 Views

4 replies

0 likes

  • 1300 Views
  • 4 replies
  • 0 likes

Superuser Contribution Random Pausing

PlanPremiumCountryUSADeviceNote 8Operating SystemAndroid Pie My Question or IssueMusic is pausing randomly when I lock my phone, bluetooth, headphones, phone speakers, ext. I have to unlock my phone and reopen Spotify. I have reinstalled, reset, logg...

Casual Listener

Plan Premium Country USA Device Note 8 Operating System Android Pie   My Question or Issue Music is pausing randomly when I lock my phone, bluetooth, headphones, phone speakers, ext. I...

gregejack

Casual Listener

3312 Views

15 replies

5 likes

  • 3312 Views
  • 15 replies
  • 5 likes

Superuser Contribution How do I get rid of duplicates in my library?

PlanPremiumDeviceOnePlus 6Operating SystemAndroid 9/Oxygen OS 9.0.8 My Question or IssueI need help fixing this. Everything is the Artist section of my library is messed up. This happened at some point after the previous update I guess. There are dup...

Casual Listener

  Plan Premium Device OnePlus 6 Operating System Android 9/Oxygen OS 9.0.8   My Question or Issue I need help fixing this. Everything is the Artist section of my library is messe...

FaisalOmar

Casual Listener

818 Views

2 replies

0 likes

  • 818 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music doesn’t play for random songs

Hi I’m logged into my Android 9 device for Spotify and it seems that certain songs can be played while certain songs can’t be played. What I get is the song and then screen with the timer at 0:00 and it doesn’t move despite many attempts to click on ...

Visitor

Hi I’m logged into my Android 9 device for Spotify and it seems that certain songs can be played while certain songs can’t be played. What I get is the song and then screen with the timer at 0:00 and...

Petya

Community Legend

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't play new songs and only can listen my lists shuffled

PlanFreeCountryHungaryDeviceSamsung GalaxyOperating SystemAndroid My Question or IssueI registered on Spotify 10 days ago. Everything was OK, I made playlists, searched for new songs and albums and liked them, etc. I was able to listen my playlists o...

Casual Listener

Plan Free Country Hungary Device Samsung Galaxy Operating System Android   My Question or Issue I registered on Spotify 10 days ago. Everything was OK, I made playlists, searched for n...

Petya

Community Legend

871 Views

3 replies

0 likes

  • 871 Views
  • 3 replies
  • 0 likes

Superuser Contribution Samsung Galaxy S10: Music Stops Playing After Screen Is Locked on Bluetooth

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10Operating SystemAndroid 9 Pie My Question or IssueMy music will stop playing a few seconds after I lock my screen. It seems to only be happening on Bluetooth, as when I disconnect it seems to wor...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy S10 Operating System Android 9 Pie   My Question or Issue My music will stop playing a few seconds after I lock my screen. It s...

Petya

Community Legend

5860 Views

3 replies

2 likes

bluetooth
Help
music stops playing
Power Saver
Samsung
  • 5860 Views
  • 3 replies
  • 2 likes

Superuser Contribution Idea: Can we make our Recently Played list more accessible on mobile?

PlanPremiumCountryUnited States of AmericaDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueCould the wonderful engineers at Spotify make the Recently Played list more accessible on mobile? Currently on mobile, the user has to pe...

Casual Listener

Plan Premium Country United States of America Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue Could the wonderful engineers at Spotify make the Recent...

Petya

Community Legend

6169 Views

1 replies

2 likes

  • 6169 Views
  • 1 replies
  • 2 likes

Superuser Contribution hi

i have a Coolpad Legacy Go Andriod phone and every song i play skips for a brief second any idea how to fix?

Casual Listener

i have a Coolpad Legacy Go Andriod phone and every song i play skips for a brief second any idea how to fix?  

Petya

Community Legend

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution Following a friend

PlanFreeCountryIndiaDeviceOnePlus 5TOperating SystemAndroid Pie My Question or IssueThere's no option of following people on android app.Even in profile section there's no option to view your followers and following.It's disappointing that Spotify is...

Casual Listener

Plan Free Country India Device OnePlus 5T Operating System Android Pie   My Question or Issue There's no option of following people on android app. Even in profile section there's no ...

ashutoshverma

Casual Listener

695 Views

2 replies

0 likes

  • 695 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can a long-press aspect be added to the Rewind button to select the Previous Track

Can a long-press aspect be added to the Rewind button to select the Previous Track? Or, to bring up a menu of recently played tracks or playlists?

Visitor

Can a long-press aspect be added to the Rewind button to select the Previous Track?   Or, to bring up a menu of recently played tracks or playlists?

Petya

Community Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution no search available on latest android auto

I am running android auto on a google pixel with the latest version of android auto and android 10.spotify works well but I cannot search for song even when I am parked. normally apps on AA hide the search field when the car is moving but then reappe...

Newbie

I am running android auto on a google pixel with the latest version of android auto and android 10. spotify works well but I cannot search for song even when I am parked. normally apps on AA hide th...

Peter

Spotify Legend

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Superuser Contribution Current User Interface

I have been using another phone and had no disk space so I didn't update spotify, but after I changed my phone I downloaded an updated version and I don't think the current interface is user friendly at all. We could search a song in our playlist wit...

Visitor

I have been using another phone and had no disk space so I didn't update spotify, but after I changed my phone I downloaded an updated version and I don't think the current interface is user friendly...

Petya

Community Legend

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes