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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

bettiey-bettiey

Visitor

400649 Views

549 replies

35 likes

Account
Free
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8605 Views

0 replies

7 likes

  • 8605 Views
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Playlists don't sort after time added anymore?

Hi guys Since some weeks ago my playlists have been a mess. They used to be sorted by the date they were created but now I don't even know in what way they sort themselves. I have changed the option to "newly added" but it makes no difference. Anyone...

Newbie

Hi guys   Since some weeks ago my playlists have been a mess. They used to be sorted by the date they were created but now I don't even know in what way they sort themselves. I have changed th...

Rene01

Community Legend

808 Views

5 replies

0 likes

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auto start play

PlanFree/PremiumCountryisraelDevicecat s60Operating System Android My Question or Issuewen i log in on my fhone the app start to play avrey time i end a call on my ere piceand i jast log in dont start it to play and i dont here it and it draen my bat...

Visitor

Plan Free/Premium Country israel Device cat s60 Operating System   Android    My Question or Issue wen i log in on my fhone the app start to play avrey time i end a call on ...

297 Views

0 replies

0 likes

  • 297 Views
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Problem connecting Spotify Connect using Play-Fi

PlanPremium Operating SystemiOS 12.4.1 and Android Pie Both the Klipsch Gate and Phorus PR5 Play-Fi devices does not connect with Spotify Connect when playing recently saved albums in the Spotify account library but able to play album saved before Au...

Visitor

Plan Premium       Operating System iOS 12.4.1 and Android Pie   Both the Klipsch Gate and Phorus PR5 Play-Fi devices does not connect with Spotify Connect when playing re...

648 Views

0 replies

1 likes

  • 648 Views
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  • 1 likes

Album cover near track title in playlist when podcast is added in playlist

PlanPremiumDeviceSamsung Galaxy S10 plusOperating SystemAndroid Oreo My Question or IssueWhy is this happening? Can it be like bottom picture but without podcast in the playlist?This is before podcast is addedThis is after podcast is added

Newbie

Plan Premium Device Samsung Galaxy S10 plus Operating System Android Oreo   My Question or Issue Why is this happening? Can it be like bottom picture but without podcast in the play...

559 Views

0 replies

0 likes

  • 559 Views
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  • 0 likes

Radio station of my checkmarked artists?

My Question or IssueSorry for the probably-often-asked question. I am finding the Spotify user interface on Android to not be intuitive. I have checkmarked 100-200 artists. How do I listen to them like a radio station drawn from songs from them? Song...

Visitor

My Question or Issue Sorry for the probably-often-asked question. I am finding the Spotify user interface on Android to not be intuitive. I have checkmarked 100-200 artists. How do I listen to them ...

457 Views

0 replies

0 likes

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The difference between Free Plan and Premium Plan cover art

PlanPremiumCountryIndonesia DeviceAsus Zenfone 3 MaxOperating SystemAndroid Oreo 8.1.0 My Question or IssueSo i saw my friend's screenshot of her playing a song on Spotify called Beautiful goodbye by CHEN with a fullscreen Artwork so i went to check ...

Visitor

Plan Premium Country Indonesia   Device Asus Zenfone 3 Max Operating System Android Oreo 8.1.0   My Question or Issue So i saw my friend's screenshot of her playing a song o...

341 Views

0 replies

0 likes

  • 341 Views
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Album covers showing in gallery

PlanPremiumCountryUK DeviceHonor View 10Operating SystemAndroid My Question or IssueAlbum covers are showing in my pictures gallery and in Google photos Gallery. I tried to desinstall Spotify but pictures are still here. I can't bulkdelete them as th...

Newbie

Plan Premium Country UK   Device Honor View 10 Operating System Android   My Question or Issue Album covers are showing in my pictures gallery and in Google photos Gallery. I tri...

emetz55

Newbie

962 Views

2 replies

0 likes

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Superuser Contribution The "Downloads" filter doesn't work for my albums in library

DeviceGalaxy A7 2017Operating SystemAndroid 8.0 My Question or IssueI have the latest version of app and android available for my phone. Every other filter in every other section is working just fine except this one! And it can get quite annoying sin...

Casual Listener

    Device Galaxy A7 2017 Operating System Android 8.0   My Question or Issue I have the latest version of app and android available for my phone. Every other filter in every o...

Mahmoud_Mrf

Casual Listener

1147 Views

3 replies

1 likes

  • 1147 Views
  • 3 replies
  • 1 likes

Superuser Contribution Android app opens repeatedly while listening via desktop client

PlanPremiumCountryUSDeviceSamsung Galaxy 9Operating SystemAndroid 9? My Question or IssueI listen to Spotify using the desktop client for Mac on a regular basis, and it frequently and repeatedly opens the app on my Android phone despite the app being...

Music Fan

  Plan Premium Country US Device Samsung Galaxy 9 Operating System Android 9?   My Question or Issue I listen to Spotify using the desktop client for Mac on a regular basis, and ...

ericamklein

Music Fan

564 Views

2 replies

0 likes

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Superuser Contribution Search Button

One update this year has moved the search button to the 3 button menu on favorite songs. I find that design choice bad as it worked very well before. I currently have >2000 songs saved and whenever I want to listen to a specific song that I've downlo...

Casual Listener

One update this year has moved the search button to the 3 button menu on favorite songs. I find that design choice bad as it worked very well before. I currently have >2000 songs saved and wheneve...

multisofteis

Casual Listener

539 Views

2 replies

0 likes

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Superuser Contribution the "local files"-button

PlanPremiumCountryAustriaDeviceRedMi 5, Acer Chromebook C83-431Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIs the local files"-button respectively the opportunity to play songs from your storage with spotify no longer ...

Visitor

  Plan Premium Country Austria Device RedMi 5, Acer Chromebook C83-431 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Is the local file...

Guido

Spotify Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
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Superuser Contribution Instagram story option

PlanFree/PremiumCountryIndia Instagram story no option Device(Redmi 4a)Operating System( Android novgat ) My Question or IssueAfter latest Spotify has stopped Instagram stories option plz try to recover that problem as soon as you can

Visitor

Plan Free/Premium Country India  Instagram story no option   Device (Redmi 4a) Operating System ( Android novgat )   My Question or Issue After latest Spotify has stopped...

Guido

Spotify Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
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Superuser Contribution Playlist switches

PlanPremiumCountryCanada DeviceSamsung Galaxy 8Operating SystemAndroid 9 My Question or IssueI renamed all my playlist about half a year ago. However, I noticed that my playlist will constantly switch between the old one and the new one (old being th...

Casual Listener

  Plan Premium Country Canada   Device Samsung Galaxy 8 Operating System Android 9   My Question or Issue I renamed all my playlist about half a year ago. However, I notice...

AChai8

Casual Listener

874 Views

2 replies

0 likes

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Spotify cuts out on my bluetooth in my 2018 jeep cherokee

Just recently Spotify stops playing on my vehicle's bluetooth - I have to press play to get it to continue. It happens about every 1 - 2 minutes. Super freaking annoying to the point I don't want to even turn it on. My phone is a Samsung 7. I don't h...

Visitor

Just recently Spotify stops playing on my vehicle's bluetooth - I have to press play to get it to continue.  It happens about every 1 - 2 minutes.  Super freaking annoying to the point I do...

590 Views

0 replies

0 likes

Bluetooth cutting out
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Discord Status not showing

PlanPremiumCountryTurkeyDeviceSamsung Galaxy J7 Prime 2Operating SystemAndroid Oreo My Question or IssueDiscord does not show songs i am listenning. I connected my Spotify account, enabled Device Broadcast Status, enabled Show Discord Status, rebooti...

Visitor

Plan Premium Country Turkey Device Samsung Galaxy J7 Prime 2 Operating System Android Oreo   My Question or Issue Discord does not show songs i am listenning. I connected my Spotify ac...

463 Views

0 replies

2 likes

  • 463 Views
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  • 2 likes

Superuser Contribution cant play music offline

PlanPREMIUM FAMILIARCountry DeviceSAMSUNG GALAXY S6Operating SystemANDROID My Question or IssueWELL MY ISSUE IS THAT I HAVE PREMIUM PLAN AND I HAVE ALL THE SONGS ON MY PLAYLIST DOWNLOADED BUT IF MY PHONE IS NOT CONNECTED TO WIFI OR DATA SPOTIFY DONT ...

Visitor

  Plan PREMIUM FAMILIAR Country   Device SAMSUNG GALAXY S6 Operating System ANDROID   My Question or Issue WELL MY ISSUE IS THAT I HAVE PREMIUM PLAN AND I HAVE ALL THE SONGS...

Guido

Spotify Legend

431 Views

1 replies

0 likes

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Delete Song in Playlist when Listening

PlanFree/PremiumCountrySwitzerlandDevice(Huawei P20 Lite)Operating System(Android EMUI 9.1.0) My Question or IssueHello Spotify,In the Spotify App is the function for deleting Tracks when listening in the playlist missing. I can only remove tracks wh...

Casual Listener

Plan Free/Premium Country Switzerland Device (Huawei P20 Lite) Operating System (Android EMUI 9.1.0)   My Question or Issue Hello Spotify, In the Spotify App is the function for delet...

Ottomannen

Casual Listener

2234 Views

3 replies

13 likes

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Superuser Contribution App doesn't start or crashes after some time

The app doesn't start at all. It shows the the logo from spotify an freezes. When the app ist started after a couple of minutes I can't search music or start the latest song. I deleted the app and reinstall several times. App and android is on the ne...

Casual Listener

The app doesn't start at all. It shows the the logo from spotify an freezes. When the app ist started after a couple of minutes I can't search music or start the latest song. I deleted the app and re...

Anni2

Visitor

745 Views

3 replies

1 likes

  • 745 Views
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Local files on phone speeded up and lagged

PlanPremiumCountryPolandDeviceXiaomi Redmi Note 2Operating SystemAndroid 5.0.2 My Question or IssueHello! I got an issue some time ago and, as I couldn't manage it by myself, I decided to write down my problem.Recently I used the option with local fi...

Visitor

Plan Premium Country Poland Device Xiaomi Redmi Note 2 Operating System Android 5.0.2   My Question or Issue Hello! I got an issue some time ago and, as I couldn't manage it by myself,...

514 Views

0 replies

1 likes

  • 514 Views
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Superuser Contribution Spotify Stuck Loading on Galaxy S7

United StatesPremium Device: Samsung Galaxy S7Operating SystemAndriod 8.0 Oreo I've gone through (more than once) the steps you should go through to reset Spotify on Andriod (uninstall, delete com.spotify in Andriod/data, remove from offline devices,...

Casual Listener

United States Premium       Device: Samsung Galaxy S7 Operating System Andriod 8.0 Oreo     I've gone through (more than once) the steps you should go through to re...

martin18d

Casual Listener

1057 Views

2 replies

0 likes

doesn't load
doesn't work
galaxy s7
loading
Samsung
slow
stuck loading
  • 1057 Views
  • 2 replies
  • 0 likes