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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201368 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201368 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545529 Views

78 replies

3 likes

  • 545529 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453186 Views

571 replies

38 likes

Account
Free
  • 453186 Views
  • 571 replies
  • 38 likes

Superuser Contribution Music keeps stopping after a few seconds.

FreeCanadaSamsung A20 My music keeps stopping after a few seconds. sometimes it starts playing random songs that are not in my playlist. Doesn't start at beginning of song, starts at whatever time last song stopped at. I've tried changing my password...

Visitor

Free Canada Samsung A20   My music keeps stopping after a few seconds. sometimes it starts playing random songs that are not in my playlist. Doesn't start at  beginning of song, starts ...

Petya

Community Legend

1074 Views

1 replies

0 likes

  • 1074 Views
  • 1 replies
  • 0 likes

Superuser Contribution Terrible performance on Android

PlanPremiumCountryUSA Device(Samsung Galaxy 8 plus)Operating System(Android 9) My Question or IssueIs anyone experiencing a terrible slowness sometimes using Spotify app in Android? By slowness I mean: search and click on a song to have it played, it...

Newbie

Plan Premium Country USA   Device (Samsung Galaxy 8 plus) Operating System (Android 9)   My Question or Issue Is anyone experiencing a terrible slowness sometimes using Spot...

Petya

Community Legend

3398 Views

3 replies

8 likes

  • 3398 Views
  • 3 replies
  • 8 likes

Superuser Contribution Spotify stops screen goes black

Hi all, I am running the latest version of Spotify with CyanogenMod 10.2 on a Samsung Galaxy Ace 2. Everything has been fine for weeks until two days ago when Spotify started stopping playing as soons as the screen goes black. I wonder if it follows ...

Casual Listener

Hi all,   I am running the latest version of Spotify with CyanogenMod 10.2 on a Samsung Galaxy Ace 2. Everything has been fine for weeks until two days ago when Spotify started stopping play...

Petya

Community Legend

5848 Views

7 replies

1 likes

  • 5848 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify freezes, skipping and stopping music not Possible // Cat S61

PlanPremiumCountry DeviceBullit Cat S61Operating SystemAndroid 8.1.0 My Question or IssueSpotify freezes after pressing skip/back butto, pause not possible, then phone gets reeeeally slow, stopping music is only possible by stopping Spotify process v...

Visitor

Plan Premium Country   Device Bullit Cat S61 Operating System Android 8.1.0   My Question or Issue Spotify freezes after pressing skip/back butto, pause not possible, then phone g...

Petya

Community Legend

1096 Views

1 replies

0 likes

  • 1096 Views
  • 1 replies
  • 0 likes

Superuser Contribution My playlist keeps shuffling when shuffle is turned off

PlanPremiumCountryUnited Kingdom DeviceSamsung Galaxy Note 9Operating SystemLatest OS. My IssueMy personal playlist keeps on playing out of order even though the shuffle is off. It's only happening with one playlist and has occurred since the whole W...

Newbie

Plan Premium Country United Kingdom   Device Samsung Galaxy Note  9 Operating System Latest OS.    My Issue My personal playlist keeps on playing out of order even thou...

Petya

Community Legend

2671 Views

1 replies

2 likes

  • 2671 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Podcast gone?

Plan:Premium FamilyPL Device:Android + Web browser My Question or IssueHi, I was listening to the podcast "Lord of the rings". Today it's gone.What happened? Why I'm unable to find in the podcasts list and listen more? Thanks,

Newbie

Plan: Premium Family PL   Device: Android + Web browser   My Question or Issue Hi, I was listening to the podcast "Lord of the rings". Today it's gone. What happened? Why I'm unabl...

Petya

Community Legend

1524 Views

1 replies

0 likes

podcast
  • 1524 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music keeps pausing

PlanPremiumCountrySingaporeDeviceSamsung S10eOperating SystemAndriod version 9 My Question or IssuePLEASE can someone help fix this issue as it is driving me crazy. On my downloaded playlists the music keeps pausing and I need to keep opening my phon...

Visitor

Plan Premium Country Singapore Device Samsung S10e Operating System Andriod version 9   My Question or Issue PLEASE can someone help fix this issue as it is driving me crazy. On my dow...

Petya

Community Legend

630 Views

1 replies

1 likes

  • 630 Views
  • 1 replies
  • 1 likes

Superuser Contribution instagram

PlanPremiumCountryGreece DeviceSamsung galaxy s7 My Question or IssueThe app doesn't give me the option to post a song as an instagram story.What should I do? (both instagram and spotify are updated)

Visitor

Plan Premium Country Greece   Device Samsung galaxy s7   My Question or Issue The app doesn't give me the option to post a song as an instagram story. What should I do? (both inst...

Petya

Community Legend

438 Views

1 replies

1 likes

  • 438 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify unusable when downloading songs

PlanPremiumCountryUsDeviceSamsung Galaxy S9Operating SystemAndroid 9 For about the last two months or so, when Spotify is downloading songs for offline use, the rest of the app becomes useless. Search doesn't work, pages don't load, and internal and ...

Music Fan

Plan Premium Country Us Device Samsung Galaxy S9 Operating System Android 9   For about the last two months or so, when Spotify is downloading songs for offline use, the rest of the app...

Petya

Community Legend

768 Views

2 replies

0 likes

  • 768 Views
  • 2 replies
  • 0 likes

Superuser Contribution Adding songs to playlists while offline not working

PlanPremiumCountryUSADevicePixel 2 XLOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI camp often, and save a lot of new music offline so I can listen to it and add songs to my playlists and likes. Recently when I have don...

Casual Listener

Plan Premium Country USA Device Pixel 2 XL Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I camp often, and save a lot of new music offline so I c...

Petya

Community Legend

577 Views

1 replies

0 likes

bug
  • 577 Views
  • 1 replies
  • 0 likes

Solved!! Can't play latest TOOL album through chromecast

PlanPremiumCountryNLDeviceOP & My Question or IssueI have this weird issue where I am not able to stream the latest TOOL album through my chromecast audio setup. All other music seems fine, but when I select any song from the latest TOOL album it jus...

Music Fan

Plan Premium Country NL Device OP &   My Question or Issue I have this weird issue where I am not able to stream the latest TOOL album through my chromecast audio setup. All other mu...

grotejoost

Music Fan

816 Views

2 replies

0 likes

  • 816 Views
  • 2 replies
  • 0 likes

For smartphone devices, after clicking "forget this device" it still appears the next time I log in

PlanFree/PremiumCountry Device(Pixel 2)Operating SystemAndroid 10 My Question or IssueFor smartphone devices, after clicking "forget this device" it still appears the next time I log in. Specifically on Amazon Echo devices linked to the same Amazon a...

Newbie

Plan Free/Premium Country   Device (Pixel 2) Operating System Android 10   My Question or Issue For smartphone devices, after clicking "forget this device" it still appears the ne...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Tengo un problema premium 199 por un año

Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a problem with subscription 199 premium one year [snip - Community Moderator edi...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Iss...

Brunelicia

Community Legend

855 Views

1 replies

0 likes

Premium 199 por un año
  • 855 Views
  • 1 replies
  • 0 likes

Spotify acting up

Ill be listening to spotify playing my xbox and my phone will be sleeping while spotify plays and it will stop, and exit to the home screen, so id have to hit the square and click the spotify tab, then once it loads the song that was playing would st...

Visitor

Ill be listening to spotify playing my xbox and my phone will be sleeping while spotify plays and it will stop, and exit to the home screen, so id have to hit the square and click the spotify tab, th...

674 Views

0 replies

1 likes

  • 674 Views
  • 0 replies
  • 1 likes

Superuser Contribution Albums added to playlist appears in reverse order. Different from play order.

PlanPremium (family plan)CountryUnited StatesDevicePixel 2Operating SystemAndroid 9 Pie PQ3A.190801.002 My Question or IssueFor multiple years, I have had my spotify playlist sorted by "recently added". If I add an album to the the playlist by pressi...

Casual Listener

Plan Premium (family plan) Country United States Device Pixel 2 Operating System Android 9 Pie PQ3A.190801.002   My Question or Issue For multiple years, I have had my spotify playlist...

slimphatman

Newbie

2305 Views

6 replies

3 likes

  • 2305 Views
  • 6 replies
  • 3 likes

Solved!! W1dg3t?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

saacke-us

Casual Listener

924 Views

2 replies

2 likes

Widget
  • 924 Views
  • 2 replies
  • 2 likes

Using play button on lock screen with Airpods

PlanPremiumCountryLatviaDevice(Samsung Galaxy s10e)Operating System(Android 9)My Question or IssueHello!I just bought Samsung Galaxy s10e. I'm usually listening music with my Airpods. And when I'm with my Airpods I can't pause music on lock screen. W...

Newbie

Plan Premium Country Latvia Device (Samsung Galaxy s10e) Operating System (Android 9) My Question or Issue Hello! I just bought Samsung Galaxy s10e. I'm usually listening music with my Airp...

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes

Superuser Contribution No Spotify app on my Play Store (SONY XPERIA TIPO)

PlanFree/PremiumCountry : FRANCE DeviceSONY XPERIA TIPOOperating SystemANDROID My Question or IssueHi,I'm looking for help : I cannot find the Spotify App on my Google Play Store on my SONY XPERIA TIPO. If there's in indeed no Spotify App for my phon...

Casual Listener

Plan Free/Premium Country : FRANCE   Device SONY XPERIA TIPO Operating System ANDROID   My Question or Issue Hi, I'm looking for help : I cannot find the Spotify App on my Goog...

SONYXPERIATIP0

Casual Listener

1314 Views

2 replies

0 likes

  • 1314 Views
  • 2 replies
  • 0 likes

Superuser Contribution Email on fb changed but it didnt change on spotify

So i changed my fb email like 3 months ago but spotify related emails are still being sent to the old one and on the profile i still see my old one.Thanks for any help

Visitor

So i changed my fb email like 3 months ago but spotify related emails are still being sent to the old one and on the profile i still see my old one. Thanks for any help  

Katerina

Spotify Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play/pause on local screen

PlanPremiumCountryFrancesca DeviceHonor 6Operating SystemAndroid 6.0Spotify 8.5.23.686 and previous My Question or IssueThe play/pause button on lock screen is not working. It sends two events :The music pauses, then immediately restarts.

Visitor

Plan Premium Country Francesca   Device Honor 6 Operating System Android 6.0 Spotify 8.5.23.686 and previous   My Question or Issue The play/pause button on lock  screen&nb...

Katerina

Spotify Legend

848 Views

1 replies

0 likes

Android ui
  • 848 Views
  • 1 replies
  • 0 likes