Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
49422 Views
66 replies
25 likes

49422 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880994 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880994 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27110 Views
4 replies
0 likes

27110 Views
4 replies
0 likes

I can't see option to download to SDCard

PlanPremiumCountry UK DeviceMoto E4Operating System Android 7.1.1 My Question or IssueMy phone has a 8GB SD Card, which is correctly recognised in System > Settings > Storage Settings as 'portable storage'. In System > Settings > Apps > Spotify > Per...

DavidA2019
Newbie
Plan Premium Country UK Device Moto E4 Operating System Android 7.1.1 My Question or Issue My phone has a 8GB SD Card, which is correctly recognised in System > Setting...
2019-07-20 7:33:21 PM
243 Views
0 replies
0 likes

243 Views
0 replies
0 likes

Problem with Spotify connect and Android Tv

PlanPremiumCountryDenmarkDeviceSony BraviaOperating SystemAndroid TV Oreo My Question or IssueWith Android 7 Spotify was allways running in the background, allowing my phone to find and stream to Spotify connect.With Android 8 the TV shuts down Spoti...

115910061
Casual Listener
Plan Premium Country Denmark Device Sony Bravia Operating System Android TV Oreo My Question or Issue With Android 7 Spotify was allways running in the background, allowing m...
2019-07-20 5:57:35 PM
932 Views
0 replies
4 likes

932 Views
0 replies
4 likes

Spotify Connect no Control over Music After connecting

PlanPremiumCountryGermanyDeviceXiaomi A2 LiteOperating SystemAndroid 9 Pie My Question or IssueThis Bug has been going on for a few weeks now. After I connect to a wifi streaming device (Denon AVR–X1500H or Chrome Cast) the song starts playing on the...

Quuupe
Newbie
Plan Premium Country Germany Device Xiaomi A2 Lite Operating System Android 9 Pie My Question or Issue This Bug has been going on for a few weeks now. After I connect to a wi...
2019-07-20 11:51:09 AM
490 Views
0 replies
0 likes
Chrome cast
Spotify connect remote
Troubleshooting

490 Views
0 replies
0 likes

Find in like songs

PlanPremiumCountryUkDeviceSamsung Galaxy S8Operating SystemLatest, no idea its food My Question or IssueWhen I got one of the last or the last update the beat feature for me was the find as I hated the old way when it would filter the playlist and no...

Equippedtable
Visitor
Plan Premium Country Uk Device Samsung Galaxy S8 Operating System Latest, no idea its food My Question or Issue When I got one of the last or the last update the beat feature...
2019-07-20 11:21:12 AM
294 Views
0 replies
0 likes
Find
liked songs

294 Views
0 replies
0 likes

Spotify spontaneously starts casting on my chromecast (not playing)

PlanPremiumCountrySlovakia Device(OnePlus7Pro)Operating System(Android OxygenOS 9.5.8GM21BA) My Question or IssueSpotify is spontaneously casting on my chromecast, starting my receiver and my tv in the process. There is just the big SPOTIFY label on ...

emzetko
Newbie
Plan Premium Country Slovakia Device (OnePlus7Pro) Operating System (Android OxygenOS 9.5.8GM21BA) My Question or Issue Spotify is spontaneously casting on my chromecast, sta...
2019-07-20 9:49:36 AM
494 Views
0 replies
0 likes
Android
spontaneously casting

494 Views
0 replies
0 likes

No longer able to add podcast shortcuts to home screen?

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Samsung galaxy s9+Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 9My Question or IssueI always had podcasts on my homescreen as shortcuts but after spotify ...

Lizziegrant
Newbie
Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung galaxy s9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 9 My Question or...
2019-07-20 7:48:31 AM
1844 Views
0 replies
11 likes
Podcasts
shortcuts

1844 Views
0 replies
11 likes

Music stop to play

Hello,I'm trying to play Post Malone's music Goodbye. It been always stopped at 2'12" but the play is selected and there is no song. It just go back to play if I change to 2'13".What should I do?PlanPremiumCountry Brazil DeviceAsus Zenfone 5Operating...

_581xf-tj4ysc
Newbie
Hello, I'm trying to play Post Malone's music Goodbye. It been always stopped at 2'12" but the play is selected and there is no song. It just go back to play if I change to 2'13". What should I do?...
2019-07-19 12:33:50 AM
332 Views
0 replies
0 likes

332 Views
0 replies
0 likes

Android App starts playing without prompt. / Switches to Chrome Player without prompt

Plan: PremiumDevice: Droid TurboOperating System: 8.0 My Question or Issue:The android app has taken to starting to play on its own while the phone is sitting locked. The music it starts playing seems completely unrelated to anything I was listening,...

Lincon
Casual Listener
Plan: Premium Device: Droid Turbo Operating System: 8.0 My Question or Issue: The android app has taken to starting to play on its own while the phone is sitting locked...
2019-07-19 8:12:10 AM
2019-07-19 12:27:56 AM
spirki
Gig Goer
493 Views
1 replies
1 likes
Android

493 Views
1 replies
1 likes

Shuffle play only being on mobile,no repeat

The fact that PC and tablet dont have to shuffle play is annoying since premium is not cheap and for mobile if you want the skips to reach a single song you either need to be lucky it if yoy have premium you can just skip to any song. Also no repeat ...

asingleplayer
Visitor
The fact that PC and tablet dont have to shuffle play is annoying since premium is not cheap and for mobile if you want the skips to reach a single song you either need to be lucky it if yoy have pre...
2019-07-19 11:45:52 PM
236 Views
0 replies
0 likes

236 Views
0 replies
0 likes

Back button is nonfunctional

PlanPremiumCountry DeviceSamsung Galaxy 10Operating SystemAndroid My Question or Issue The back button doesn't work from the lock screen, from the notification bar, or on any bluetooth connections (i.e. car stereo buttons). I've seen threads about th...

Cvolsen0
Regular
Plan Premium Country Device Samsung Galaxy 10 Operating System Android My Question or Issue The back button doesn't work from the lock screen, from the notification ba...
2019-07-19 7:46:35 PM
694 Views
0 replies
0 likes

694 Views
0 replies
0 likes

Car stereo Bluetooth controls not working.

PlanPremiumCountryUSDeviceOneplus 6Operating SystemAndriod Pie My Question or IssueIt was working perfect about 3 or 4 months ago I updated the app and it hasn't been working since. Skip and pause buttons on the radio work once then they don't work. ...

Rocket09
Casual Listener
Plan Premium Country US Device Oneplus 6 Operating System Andriod Pie My Question or Issue It was working perfect about 3 or 4 months ago I updated the app and it hasn't been working...
2019-07-19 5:02:02 PM
405 Views
0 replies
0 likes

405 Views
0 replies
0 likes

Spotify closing itself for no reason.

PlanFree/PremiumDeviceSamsung Galaxy A3 2017Operating System(Android Oreo) My Question or Issue

user-removed
Visitor
Plan Free/Premium Device Samsung Galaxy A3 2017 Operating System (Android Oreo) My Question or Issue
2019-07-19 10:29:09 AM
341 Views
0 replies
1 likes

341 Views
0 replies
1 likes

Where can I find a playlist with all my downloaded songs?

PlanPremiumCountry DeviceLg G7 ThinqOperating SystemAndroid Oreo My Question or Issue

LR61
Newbie
Plan Premium Country Device Lg G7 Thinq Operating System Android Oreo My Question or Issue
2019-07-18 5:28:18 PM
2019-07-19 7:26:08 AM
badumtss
Composer
531 Views
1 replies
0 likes

531 Views
1 replies
0 likes

How to start a playlist NOT random mode

Hi! I am using Spotify (premium) from Android (in a Xiaomi Mi A1) and when I select a playlist in my library, instead of starting automatically (which would be the desirable), it appears a screen with the details of the list and a big green "Random" ...

arconada27
Visitor
Hi! I am using Spotify (premium) from Android (in a Xiaomi Mi A1) and when I select a playlist in my library, instead of starting automatically (which would be the desirable), it appears a screen wit...
2019-07-19 1:55:24 AM
408 Views
0 replies
1 likes

408 Views
0 replies
1 likes

Spotify design

PlanPremiumCountryIsraelDeviceXioami mi 9seOperating SystemMIUI 10 My Question or IssueI don't like the new design Spotify have now, is there a way I can change it back because it's really not comfortable and I'm paying money for it because I liked t...

ofriK
Casual Listener
Plan Premium Country Israel Device Xioami mi 9se Operating System MIUI 10 My Question or Issue I don't like the new design Spotify have now, is there a way I can change it ba...
2019-07-17 8:51:54 PM
2019-07-19 1:29:49 AM
makmegs
Regular
1081 Views
3 replies
2 likes

1081 Views
3 replies
2 likes

Album list doesn't load (stuck on spinning icon)

I can't see my album list. When I click "album" I got a black screen and the spinning icon, spinning and spinning on and on and on and on... I read a LOT of topics about this issue. Hey Spotify, what are you waiting to fix the problem?? Come on, do s...

dbussiere
Casual Listener
I can't see my album list. When I click "album" I got a black screen and the spinning icon, spinning and spinning on and on and on and on... I read a LOT of topics about this issue. Hey Spot...
2019-07-18 12:57:52 AM
317 Views
0 replies
0 likes

317 Views
0 replies
0 likes

Superuser Contribution Huawei P30 Pro - in UK but Google play says Spotify not available in region

Hi. I am from the UK, my phone was bought in the UK and Google play and Spotify are registered to the UK. However when I try to download Spotify it says its not available le in my region. I have looked online and can't find a silimar issue.HuaweiP30 ...

Minimissme
Visitor
Hi. I am from the UK, my phone was bought in the UK and Google play and Spotify are registered to the UK. However when I try to download Spotify it says its not available le in my region. I have look...
2019-07-18 12:30:35 AM
1163 Views
0 replies
0 likes
Android
huawei
p30
p30 pro
region
unavailable

1163 Views
0 replies
0 likes

Library gone, everything moved to non alphabetized suggested list

PlanPremiumCountryUSADeviceGalaxy S7 My Question or IssueMy whole library is gone and everything in it has been moved to a non alphabetized suggested list. How do I recover my library the way it was and why did it change?

Bweiner10
Visitor
Plan Premium Country USA Device Galaxy S7 My Question or Issue My whole library is gone and everything in it has been moved to a non alphabetized suggested list. ...
2019-07-17 2:52:01 PM
2019-07-18 9:25:32 PM
bhare
Regular
1104 Views
3 replies
2 likes
alphabetized

1104 Views
3 replies
2 likes

Solved!! Order of different playlists changing

Plan: PremiumCountry: USA Device: Samsung Galaxy S10 My Question or Issue:I don't remember if this happened before the most recent upgrade, but when I play a song on a playlist, spotify pushes that playlist to the top of my list of playlists. I want ...

MatildaOlivier
Visitor
Plan: Premium Country: USA Device: Samsung Galaxy S10 My Question or Issue: I don't remember if this happened before the most recent upgrade, but when I play a song on a playlist...
2019-07-18 6:12:41 PM
2019-07-18 9:07:49 PM
DanifC
Composer
1454 Views
1 replies
0 likes

1454 Views
1 replies
0 likes

Links in podcast show notes are broken because of removed space

PlanFreeUK DeviceSamsung Galaxy S20Operating SystemAndroid 9 On the Android app, there is a link in the show notes for this episode:https://open.spotify.com/episode/7nkaQwYYZw2BXIKPc6wRU1However, because all the spaces have been removed, it goes from...

dbudge
Visitor
Plan Free UK Device Samsung Galaxy S20 Operating System Android 9 On the Android app, there is a link in the show notes for this episode: https://open.spotify.com/episode/7nka...
2019-07-18 7:14:45 PM
668 Views
0 replies
0 likes

668 Views
0 replies
0 likes

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