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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387867 Views

545 replies

34 likes

Account
Free
  • 387867 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

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  • 7 likes

Radio station of my checkmarked artists?

My Question or IssueSorry for the probably-often-asked question. I am finding the Spotify user interface on Android to not be intuitive. I have checkmarked 100-200 artists. How do I listen to them like a radio station drawn from songs from them? Song...

Visitor

My Question or Issue Sorry for the probably-often-asked question. I am finding the Spotify user interface on Android to not be intuitive. I have checkmarked 100-200 artists. How do I listen to them ...

454 Views

0 replies

0 likes

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The difference between Free Plan and Premium Plan cover art

PlanPremiumCountryIndonesia DeviceAsus Zenfone 3 MaxOperating SystemAndroid Oreo 8.1.0 My Question or IssueSo i saw my friend's screenshot of her playing a song on Spotify called Beautiful goodbye by CHEN with a fullscreen Artwork so i went to check ...

Visitor

Plan Premium Country Indonesia   Device Asus Zenfone 3 Max Operating System Android Oreo 8.1.0   My Question or Issue So i saw my friend's screenshot of her playing a song o...

338 Views

0 replies

0 likes

  • 338 Views
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Album covers showing in gallery

PlanPremiumCountryUK DeviceHonor View 10Operating SystemAndroid My Question or IssueAlbum covers are showing in my pictures gallery and in Google photos Gallery. I tried to desinstall Spotify but pictures are still here. I can't bulkdelete them as th...

Newbie

Plan Premium Country UK   Device Honor View 10 Operating System Android   My Question or Issue Album covers are showing in my pictures gallery and in Google photos Gallery. I tri...

emetz55

Newbie

922 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution The "Downloads" filter doesn't work for my albums in library

DeviceGalaxy A7 2017Operating SystemAndroid 8.0 My Question or IssueI have the latest version of app and android available for my phone. Every other filter in every other section is working just fine except this one! And it can get quite annoying sin...

Casual Listener

    Device Galaxy A7 2017 Operating System Android 8.0   My Question or Issue I have the latest version of app and android available for my phone. Every other filter in every o...

Mahmoud_Mrf

Casual Listener

1130 Views

3 replies

1 likes

  • 1130 Views
  • 3 replies
  • 1 likes

Superuser Contribution Android app opens repeatedly while listening via desktop client

PlanPremiumCountryUSDeviceSamsung Galaxy 9Operating SystemAndroid 9? My Question or IssueI listen to Spotify using the desktop client for Mac on a regular basis, and it frequently and repeatedly opens the app on my Android phone despite the app being...

Music Fan

  Plan Premium Country US Device Samsung Galaxy 9 Operating System Android 9?   My Question or Issue I listen to Spotify using the desktop client for Mac on a regular basis, and ...

ericamklein

Music Fan

541 Views

2 replies

0 likes

  • 541 Views
  • 2 replies
  • 0 likes

Superuser Contribution Search Button

One update this year has moved the search button to the 3 button menu on favorite songs. I find that design choice bad as it worked very well before. I currently have >2000 songs saved and whenever I want to listen to a specific song that I've downlo...

Casual Listener

One update this year has moved the search button to the 3 button menu on favorite songs. I find that design choice bad as it worked very well before. I currently have >2000 songs saved and wheneve...

multisofteis

Casual Listener

519 Views

2 replies

0 likes

  • 519 Views
  • 2 replies
  • 0 likes

Superuser Contribution the "local files"-button

PlanPremiumCountryAustriaDeviceRedMi 5, Acer Chromebook C83-431Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIs the local files"-button respectively the opportunity to play songs from your storage with spotify no longer ...

Visitor

  Plan Premium Country Austria Device RedMi 5, Acer Chromebook C83-431 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Is the local file...

Guido

Spotify Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution Instagram story option

PlanFree/PremiumCountryIndia Instagram story no option Device(Redmi 4a)Operating System( Android novgat ) My Question or IssueAfter latest Spotify has stopped Instagram stories option plz try to recover that problem as soon as you can

Visitor

Plan Free/Premium Country India  Instagram story no option   Device (Redmi 4a) Operating System ( Android novgat )   My Question or Issue After latest Spotify has stopped...

Guido

Spotify Legend

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
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Superuser Contribution Playlist switches

PlanPremiumCountryCanada DeviceSamsung Galaxy 8Operating SystemAndroid 9 My Question or IssueI renamed all my playlist about half a year ago. However, I noticed that my playlist will constantly switch between the old one and the new one (old being th...

Casual Listener

  Plan Premium Country Canada   Device Samsung Galaxy 8 Operating System Android 9   My Question or Issue I renamed all my playlist about half a year ago. However, I notice...

AChai8

Casual Listener

833 Views

2 replies

0 likes

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Spotify cuts out on my bluetooth in my 2018 jeep cherokee

Just recently Spotify stops playing on my vehicle's bluetooth - I have to press play to get it to continue. It happens about every 1 - 2 minutes. Super freaking annoying to the point I don't want to even turn it on. My phone is a Samsung 7. I don't h...

Visitor

Just recently Spotify stops playing on my vehicle's bluetooth - I have to press play to get it to continue.  It happens about every 1 - 2 minutes.  Super freaking annoying to the point I do...

583 Views

0 replies

0 likes

Bluetooth cutting out
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Discord Status not showing

PlanPremiumCountryTurkeyDeviceSamsung Galaxy J7 Prime 2Operating SystemAndroid Oreo My Question or IssueDiscord does not show songs i am listenning. I connected my Spotify account, enabled Device Broadcast Status, enabled Show Discord Status, rebooti...

Visitor

Plan Premium Country Turkey Device Samsung Galaxy J7 Prime 2 Operating System Android Oreo   My Question or Issue Discord does not show songs i am listenning. I connected my Spotify ac...

453 Views

0 replies

2 likes

  • 453 Views
  • 0 replies
  • 2 likes

Superuser Contribution cant play music offline

PlanPREMIUM FAMILIARCountry DeviceSAMSUNG GALAXY S6Operating SystemANDROID My Question or IssueWELL MY ISSUE IS THAT I HAVE PREMIUM PLAN AND I HAVE ALL THE SONGS ON MY PLAYLIST DOWNLOADED BUT IF MY PHONE IS NOT CONNECTED TO WIFI OR DATA SPOTIFY DONT ...

Visitor

  Plan PREMIUM FAMILIAR Country   Device SAMSUNG GALAXY S6 Operating System ANDROID   My Question or Issue WELL MY ISSUE IS THAT I HAVE PREMIUM PLAN AND I HAVE ALL THE SONGS...

Guido

Spotify Legend

421 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Delete Song in Playlist when Listening

PlanFree/PremiumCountrySwitzerlandDevice(Huawei P20 Lite)Operating System(Android EMUI 9.1.0) My Question or IssueHello Spotify,In the Spotify App is the function for deleting Tracks when listening in the playlist missing. I can only remove tracks wh...

Casual Listener

Plan Free/Premium Country Switzerland Device (Huawei P20 Lite) Operating System (Android EMUI 9.1.0)   My Question or Issue Hello Spotify, In the Spotify App is the function for delet...

Ottomannen

Casual Listener

2209 Views

3 replies

13 likes

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  • 3 replies
  • 13 likes

Superuser Contribution App doesn't start or crashes after some time

The app doesn't start at all. It shows the the logo from spotify an freezes. When the app ist started after a couple of minutes I can't search music or start the latest song. I deleted the app and reinstall several times. App and android is on the ne...

Casual Listener

The app doesn't start at all. It shows the the logo from spotify an freezes. When the app ist started after a couple of minutes I can't search music or start the latest song. I deleted the app and re...

Anni2

Visitor

735 Views

3 replies

1 likes

  • 735 Views
  • 3 replies
  • 1 likes

Local files on phone speeded up and lagged

PlanPremiumCountryPolandDeviceXiaomi Redmi Note 2Operating SystemAndroid 5.0.2 My Question or IssueHello! I got an issue some time ago and, as I couldn't manage it by myself, I decided to write down my problem.Recently I used the option with local fi...

Visitor

Plan Premium Country Poland Device Xiaomi Redmi Note 2 Operating System Android 5.0.2   My Question or Issue Hello! I got an issue some time ago and, as I couldn't manage it by myself,...

508 Views

0 replies

1 likes

  • 508 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify Stuck Loading on Galaxy S7

United StatesPremium Device: Samsung Galaxy S7Operating SystemAndriod 8.0 Oreo I've gone through (more than once) the steps you should go through to reset Spotify on Andriod (uninstall, delete com.spotify in Andriod/data, remove from offline devices,...

Casual Listener

United States Premium       Device: Samsung Galaxy S7 Operating System Andriod 8.0 Oreo     I've gone through (more than once) the steps you should go through to re...

martin18d

Casual Listener

1037 Views

2 replies

0 likes

doesn't load
doesn't work
galaxy s7
loading
Samsung
slow
stuck loading
  • 1037 Views
  • 2 replies
  • 0 likes

Play queue does not match playlist

Premium | US Galaxy S9 | Android 9I have a playlist of about 521 songs, and shuffle is definitely turned off. I have the playlist sorted by recently added so I can listen to my songs in the order I add them. However, after clearing the play queue, an...

Visitor

Premium | US Galaxy S9 | Android 9 I have a playlist of about 521 songs, and shuffle is definitely turned off. I have the playlist sorted by recently added so I can listen to my songs...

438 Views

0 replies

1 likes

  • 438 Views
  • 0 replies
  • 1 likes

Android - Playlists No Longer Displayed in Library

PlanFree/PremiumCountryUSA DevicePixel 3 Operating SystemAndroid 9 My Question or Issue In "Your Library" I no longer have 'Playlists' as an option (or 'Podcasts' for that matter). I am running Spotify version 8.5.18.934. I have tried logging out and...

Music Fan

Plan Free/Premium Country USA  Device Pixel 3  Operating System Android 9   My Question or Issue   In "Your Library" I no longer have 'Playlists' as an option (or 'Podc...

the_gregster12

Music Fan

800 Views

2 replies

1 likes

  • 800 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify starts music automatically

Hey there,So my problem is, that my spotify starts the music automatically.Also when i hear to my music, it skips suddenly the current song and 2 others. After that i can listen to this sPlafor about 1 minute and it starts again. I hope u can help me...

Casual Listener

Hey there, So my problem is, that my spotify starts the music automatically. Also when i hear to my music, it skips suddenly the current song and 2 others. After that i can listen to this sPlafor a...

Machi85

Casual Listener

449 Views

2 replies

0 likes

  • 449 Views
  • 2 replies
  • 0 likes

Echo Dot not playing albums

PlanPremiumCountryUKDeviceNokia 6 Hi,I'm trying to play albums from my phone through my Amazon Echo Dot, but the devices don't connect. I can play artist radio and podcasts from my phone through the Echo Dot, but not albums. This is a new issue, as l...

Visitor

Plan Premium Country UK Device Nokia 6   Hi, I'm trying to play albums from my phone through my Amazon Echo Dot, but the devices don't connect.   I can play artist radio and podca...

589 Views

0 replies

1 likes

  • 589 Views
  • 0 replies
  • 1 likes