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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107209 Views

26 replies

3 likes

  • 107209 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217081 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217081 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570972 Views

78 replies

3 likes

  • 570972 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470580 Views

577 replies

40 likes

Account
Free
  • 470580 Views
  • 577 replies
  • 40 likes

Solved!!Superuser Contribution Widget

This isn't so much a request for help as much as a statement. I just updated my app and noticed my widget was gone. After googling the "issue" I found that Spotify has retired it. I will be cancelling my subscription until Spotify sees it fit to brin...

Casual Listener

This isn't so much a request for help as much as a statement.   I just updated my app and noticed my widget was gone. After googling the "issue" I found that Spotify has retired it. I will be ...

MoseDangerous

Casual Listener

1015 Views

3 replies

3 likes

  • 1015 Views
  • 3 replies
  • 3 likes

Superuser Contribution No playlists on phone install

PlanFree/PremiumCountryNew ZealandDeviceLG V20Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have just installed Spotify on my new Android phone but my playlists aren't showing in my library

Casual Listener

Plan Free/Premium Country New Zealand Device LG V20 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have just installed Spotify on my new Android...

Leela62

Casual Listener

551 Views

2 replies

0 likes

  • 551 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution "Made for you" missing

PlanPremiumCountryGermanyDeviceHuawei P10 liteOperating SystemAndroid 8.0.0My Question or IssueSince last week the "Made for you" section (from where I used to access daily and weekly mixes) just vanished on my mobile Spotify. I can still see them on...

Casual Listener

Plan Premium Country Germany Device Huawei P10 lite Operating System Android 8.0.0 My Question or Issue Since last week the "Made for you" section (from where I used to access daily and week...

Emilia_8

Community Legend

40208 Views

8 replies

0 likes

  • 40208 Views
  • 8 replies
  • 0 likes

Superuser Contribution App running slow (and more)

PlanPremium FamilyCountrySlovakiaDeviceSony Xperia XZ1Operating SystemLatest AndroidInternet Connection4G (>150mbps), WiFi (>15mbps) IssueI've been having lots of problems with my Android Spotify app in the past few months. To name a few of them:Auto...

Casual Listener

Plan Premium Family Country Slovakia Device Sony Xperia XZ1 Operating System Latest Android Internet Connection 4G (>150mbps), WiFi (>15mbps)   Issue I've been having lots of p...

tomasojak

Casual Listener

1275 Views

4 replies

0 likes

  • 1275 Views
  • 4 replies
  • 0 likes

Superuser Contribution Random Pausing

PlanPremiumCountryUSADeviceNote 8Operating SystemAndroid Pie My Question or IssueMusic is pausing randomly when I lock my phone, bluetooth, headphones, phone speakers, ext. I have to unlock my phone and reopen Spotify. I have reinstalled, reset, logg...

Casual Listener

Plan Premium Country USA Device Note 8 Operating System Android Pie   My Question or Issue Music is pausing randomly when I lock my phone, bluetooth, headphones, phone speakers, ext. I...

gregejack

Casual Listener

3287 Views

15 replies

5 likes

  • 3287 Views
  • 15 replies
  • 5 likes

Superuser Contribution How do I get rid of duplicates in my library?

PlanPremiumDeviceOnePlus 6Operating SystemAndroid 9/Oxygen OS 9.0.8 My Question or IssueI need help fixing this. Everything is the Artist section of my library is messed up. This happened at some point after the previous update I guess. There are dup...

Casual Listener

  Plan Premium Device OnePlus 6 Operating System Android 9/Oxygen OS 9.0.8   My Question or Issue I need help fixing this. Everything is the Artist section of my library is messe...

FaisalOmar

Casual Listener

814 Views

2 replies

0 likes

  • 814 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music doesn’t play for random songs

Hi I’m logged into my Android 9 device for Spotify and it seems that certain songs can be played while certain songs can’t be played. What I get is the song and then screen with the timer at 0:00 and it doesn’t move despite many attempts to click on ...

Visitor

Hi I’m logged into my Android 9 device for Spotify and it seems that certain songs can be played while certain songs can’t be played. What I get is the song and then screen with the timer at 0:00 and...

Petya

Community Legend

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't play new songs and only can listen my lists shuffled

PlanFreeCountryHungaryDeviceSamsung GalaxyOperating SystemAndroid My Question or IssueI registered on Spotify 10 days ago. Everything was OK, I made playlists, searched for new songs and albums and liked them, etc. I was able to listen my playlists o...

Casual Listener

Plan Free Country Hungary Device Samsung Galaxy Operating System Android   My Question or Issue I registered on Spotify 10 days ago. Everything was OK, I made playlists, searched for n...

Petya

Community Legend

860 Views

3 replies

0 likes

  • 860 Views
  • 3 replies
  • 0 likes

Superuser Contribution Samsung Galaxy S10: Music Stops Playing After Screen Is Locked on Bluetooth

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10Operating SystemAndroid 9 Pie My Question or IssueMy music will stop playing a few seconds after I lock my screen. It seems to only be happening on Bluetooth, as when I disconnect it seems to wor...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy S10 Operating System Android 9 Pie   My Question or Issue My music will stop playing a few seconds after I lock my screen. It s...

Petya

Community Legend

5843 Views

3 replies

2 likes

bluetooth
Help
music stops playing
Power Saver
Samsung
  • 5843 Views
  • 3 replies
  • 2 likes

Superuser Contribution Idea: Can we make our Recently Played list more accessible on mobile?

PlanPremiumCountryUnited States of AmericaDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueCould the wonderful engineers at Spotify make the Recently Played list more accessible on mobile? Currently on mobile, the user has to pe...

Casual Listener

Plan Premium Country United States of America Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue Could the wonderful engineers at Spotify make the Recent...

Petya

Community Legend

6067 Views

1 replies

2 likes

  • 6067 Views
  • 1 replies
  • 2 likes

Superuser Contribution hi

i have a Coolpad Legacy Go Andriod phone and every song i play skips for a brief second any idea how to fix?

Casual Listener

i have a Coolpad Legacy Go Andriod phone and every song i play skips for a brief second any idea how to fix?  

Petya

Community Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Superuser Contribution Following a friend

PlanFreeCountryIndiaDeviceOnePlus 5TOperating SystemAndroid Pie My Question or IssueThere's no option of following people on android app.Even in profile section there's no option to view your followers and following.It's disappointing that Spotify is...

Casual Listener

Plan Free Country India Device OnePlus 5T Operating System Android Pie   My Question or Issue There's no option of following people on android app. Even in profile section there's no ...

ashutoshverma

Casual Listener

693 Views

2 replies

0 likes

  • 693 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can a long-press aspect be added to the Rewind button to select the Previous Track

Can a long-press aspect be added to the Rewind button to select the Previous Track? Or, to bring up a menu of recently played tracks or playlists?

Visitor

Can a long-press aspect be added to the Rewind button to select the Previous Track?   Or, to bring up a menu of recently played tracks or playlists?

Petya

Community Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Superuser Contribution no search available on latest android auto

I am running android auto on a google pixel with the latest version of android auto and android 10.spotify works well but I cannot search for song even when I am parked. normally apps on AA hide the search field when the car is moving but then reappe...

Newbie

I am running android auto on a google pixel with the latest version of android auto and android 10. spotify works well but I cannot search for song even when I am parked. normally apps on AA hide th...

Peter

Spotify Legend

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

Superuser Contribution Current User Interface

I have been using another phone and had no disk space so I didn't update spotify, but after I changed my phone I downloaded an updated version and I don't think the current interface is user friendly at all. We could search a song in our playlist wit...

Visitor

I have been using another phone and had no disk space so I didn't update spotify, but after I changed my phone I downloaded an updated version and I don't think the current interface is user friendly...

Petya

Community Legend

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Library is an absolute mess now

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy / Acer LaptopOperating SystemAndroid / Windows 10 My IssueEver since this god-awful update my library has been in shambles. -Should have just made it so I am automatically following the artist I alr...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy / Acer Laptop Operating System Android / Windows 10   My Issue Ever since this god-awful update my library has been in shambles...

Petya

Community Legend

725 Views

1 replies

2 likes

  • 725 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution I have an SD card but I cannot open other to save my downloaded music there.

PlanPremiumCountryUSDevicePablano. VLE5Operating SystemAndroid 8.1.0 My Question or IssueI have an SD card but I cannot open other to save my downloaded music there.

Casual Listener

Plan Premium Country US Device Pablano. VLE5 Operating System Android 8.1.0   My Question or Issue I have an SD card but I cannot open other to save my downloaded music there.

Peter

Spotify Legend

816 Views

3 replies

0 likes

  • 816 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bass dial missing on S10+

Plan: premiumCountry: UK Device: Samsung S10+Operating System: I've just upgraded my phone from a S8 to S10+. Then I noticed that the sound of my Spotify songs were different. When I checked the equaliser, I noticed that the bass/treble and instrumen...

Casual Listener

Plan: premium Country: UK   Device: Samsung S10+ Operating System:   I've just upgraded my phone from a S8 to S10+. Then I noticed that the sound of my Spotify songs were different. W...

Peter

Spotify Legend

1902 Views

3 replies

0 likes

  • 1902 Views
  • 3 replies
  • 0 likes

Superuser Contribution My downloaded music has all disappeared. I'm livid.

None of the below information is required. However, the more you provide the easier it will be for us to try Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have used premium for years. Now suddenly, i go on holiday, to ...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question...

Petya

Community Legend

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't go to playlist radio

PlanPremiumCountryUSADeviceSamsung Galaxy S7, Web PlayerOperating SystemAndroid Oreo, Windows 10 My Question or IssueI have a playlist of my favorite songs, and when I try to go to playlist radio on my phone, it says that the playlist radio isn't ava...

Newbie

Plan Premium Country USA Device Samsung Galaxy S7, Web Player Operating System Android Oreo, Windows 10   My Question or Issue I have a playlist of my favorite songs, and when I t...

Petya

Community Legend

590 Views

1 replies

1 likes

  • 590 Views
  • 1 replies
  • 1 likes