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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111033 Views

26 replies

3 likes

  • 111033 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

223495 Views

143 replies

11 likes

Android
autoplay
bluetooth
  • 223495 Views
  • 143 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580596 Views

79 replies

3 likes

  • 580596 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478080 Views

577 replies

40 likes

Account
Free
  • 478080 Views
  • 577 replies
  • 40 likes

Superuser Contribution Spotify won't download songs anymore.

PlanPremiumCountryWales, UK.DeviceOnePlus 5.Operating SystemAndroid 9. My Question or IssueSpotify starts downloading music then stops. Currently there is 1576 songs in a queue to be downloaded. Sometimes I open Spotify and it will download a few son...

Casual Listener

Plan Premium Country Wales, UK. Device OnePlus 5. Operating System Android 9.   My Question or Issue Spotify starts downloading music then stops. Currently there is 1576 songs in a que...

tomclay96

Casual Listener

696 Views

2 replies

0 likes

  • 696 Views
  • 2 replies
  • 0 likes

Superuser Contribution Huge lags with Android app

Hello, Since a few updates (especially since the redesign of the library, at least 2 months), I have had very big problems with slowdowns on the Android application for no reason. Any playlist, library category, search result,... takes at least 20/30...

Casual Listener

Hello,   Since a few updates (especially since the redesign of the library, at least 2 months), I have had very big problems with slowdowns on the Android application for no reason. Any pla...

Petya

Community Legend

3239 Views

2 replies

2 likes

  • 3239 Views
  • 2 replies
  • 2 likes

Superuser Contribution Sound cuts off randomly even for Offline Music

PlanPremiumCountryUnited StatesDeviceSamsung Note 9Operating SystemAndroid 9HeadphonesBose 400 (Bluetooth) My Question or IssueSound gets cut off randomly, even when playing music in Offline Mode. I've tried and deleting cache to see if that helps, b...

Visitor

Plan Premium Country United States Device Samsung Note 9 Operating System Android 9 Headphones Bose 400 (Bluetooth)   My Question or Issue Sound gets cut off randomly, even when play...

Petya

Community Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Bluetooth Car Control - Can't Skip Tracks Huawei P20 Pro

PlanPremiumCountryUKDeviceHuawei P20 ProOperating SystemEMUI 9.0.0, Android vers 9 My Question or IssueSince the last 2 updates, I cannot skip tracks using Bluetooth from the steering wheel when using a Huawei P20 Pro. Spotify updated to 8.5.10.774 b...

Casual Listener

Plan Premium Country UK Device Huawei P20 Pro Operating System EMUI 9.0.0, Android vers 9   My Question or Issue Since the last 2 updates, I cannot skip tracks using Bluetooth from the...

Alderado

Newbie

912 Views

1 replies

3 likes

  • 912 Views
  • 1 replies
  • 3 likes

Spotify works, then when I change album/track it won't connect to devices

PlanPremiumCountryUKDevicePixel 2 XLOperating SystemAndroid 10 Spotify will work normally, and then when I change album/track it will no longer connect to my device (HEOS). Only way I can find to fix it is uninstalling and reinstalling. This works fo...

Casual Listener

Plan Premium Country UK Device Pixel 2 XL Operating System Android 10   Spotify will work normally, and then when I change album/track it will no longer connect to my device (HEOS). Onl...

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

Playing an album skipping un-liked songs

PlanPremiumDeviceOneplus 6Operating SystemAndroid 9, OxygenOS 9 My Question or IssueI have a saved album which some of it's songs are liked (so they will be in the liked songs list) and some are not.Sometimes I want to play the full album, including ...

Casual Listener

Plan Premium Device Oneplus 6 Operating System Android 9, OxygenOS 9   My Question or Issue I have a saved album which some of it's songs are liked (so they will be in the liked songs li...

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

Sorting by artist not working / saving

PlanPremium CountryIndonesia DeviceRedmi Note 5 Pro Operating SystemAndroid Pie (9) My Question or IssueHello spotify forum, I'm a long time spotify subscriber. But recently (2-3 months ago) the app on mobile is really annoyed. As the title said, sor...

Newbie

Plan Premium   Country Indonesia   Device Redmi Note 5 Pro   Operating System Android Pie (9)   My Question or Issue Hello spotify forum,   I'm a long time spo...

464 Views

0 replies

0 likes

  • 464 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music stopps 10 seconds +/- after I close my phone cass

Hello, I have an Samsung galaxy s10 + and I have the problem that the music on spotify stopps 10 seconds +/- after I close my Phone case even when I've downloaded all the songs from a playlist. Can someone help me?

Visitor

Hello, I have an Samsung galaxy s10 + and I have the problem that the music on spotify stopps 10 seconds +/- after I close my Phone case even when I've downloaded all the songs from a playlist. Can s...

Katerina

Spotify Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

repeat/back doesn't work over bluetooth devices

When I try and use this app when I am on Bluetooth every once in a while I won't allow me to go back one song or repeat a song it'll just act like I did nothing so far I have used it the to Bluetooth devices my car and headsets that I'm using the gal...

Casual Listener

When I try and use this app when I am on Bluetooth every once in a while I won't allow me to go back one song or repeat a song it'll just act like I did nothing so far I have used it the to Bluetooth...

vlvfallenking

Casual Listener

626 Views

1 replies

0 likes

  • 626 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duplicated Songs When Random Play On Artist

PlanPremiumCountryBrazilDeviceXiaomi Mi A2Operating SystemAndroid 9 (Android One) My Question or IssueHi, I was trying to hear a band that my friend told me it was very nice. I searched for the band's name and entered they profile, then I clicked in ...

Casual Listener

Plan Premium Country Brazil Device Xiaomi Mi A2 Operating System Android 9 (Android One)   My Question or Issue Hi,   I was trying to hear a band that my friend told me it was v...

Peter

Spotify Legend

887 Views

6 replies

0 likes

  • 887 Views
  • 6 replies
  • 0 likes

Superuser Contribution Song Repeats for Artist with Small Number of Songs on Huawei P20

PlanPremium CountryIreland DeviceHuawei P20 Operating SystemOS 9 Kirin 970 IssueI have noticed that for artists with a small number of songs, when pressing “shuffle” that the same song repeats. This is occurring on the Huawei P20 device, not sure if ...

Casual Listener

Plan Premium   Country Ireland   Device Huawei P20   Operating System OS 9 Kirin 970   Issue I have noticed that for artists with a small number of songs, when pressi...

Peter

Spotify Legend

861 Views

4 replies

0 likes

  • 861 Views
  • 4 replies
  • 0 likes

Superuser Contribution Adding many songs to queue at once

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S8Operating SystemAndriod Pie My Question or IssueWhy cant i add multiple songs to queue in one go by holding down on a song anymore? What is spotify doing? Recently removed widget and now this? You are...

Regular

Plan Premium Country Australia Device Samsung Galaxy S8 Operating System Andriod Pie   My Question or Issue Why cant i add multiple songs to queue in one go by holding down on a song a...

DanielP174

Regular

1490 Views

2 replies

0 likes

  • 1490 Views
  • 2 replies
  • 0 likes

Can't see connected Taotronics headphones in connected devices section

PlanPremiumCountryBulgariaDeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or IssueWhen I connect the headphones to my phone and play music everyting is fine, exept that I can't see the connected pair of Taotronics headphones in the con...

Casual Listener

Plan Premium Country Bulgaria Device Samsung Galaxy Note 8 Operating System Android   My Question or Issue When I connect the headphones to my phone and play music everyting is fine, e...

602 Views

0 replies

0 likes

Bluetooth headphones
Connected Device
  • 602 Views
  • 0 replies
  • 0 likes

Superuser Contribution Liking a song from the radio not working on Android Auto

PlanPremiumCountry DeviceSamsung S10 - Android AutoOperating SystemLatest version of Android that the S10 supports. My Question or IssueAs of a few weeks ago none of the songs I give a thumbs up in Android Auto actually go into my "Like from Radio" p...

Casual Listener

Plan Premium Country   Device Samsung S10 - Android Auto Operating System Latest version of Android that the S10 supports.   My Question or Issue As of a few weeks ago none of the...

cyprusg

Casual Listener

647 Views

2 replies

0 likes

  • 647 Views
  • 2 replies
  • 0 likes

Playlist changes order randomly

PlanPremiumCountryCzech RepublicDeviceSamsung Galaxy A50Operating SystemAndroid 9 My Question or IssueI love have playlists with music, I always sort song by artist, that means that the songs are sorted by the artist and if it is the same artist it i...

Visitor

  Plan Premium Country Czech Republic Device Samsung Galaxy A50 Operating System Android 9   My Question or Issue I love have playlists with music, I always sort song by artist, ...

Jᴀᴄᴋ

Roadie

1358 Views

1 replies

0 likes

  • 1358 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Showing only downloaded music (Artists)

In the APP we have the possibility when entering the Library to do filtering on Playlist, Artist and Album.For the Playlist and Album we can filter on DOWNLOADED, but on the Artist i find only Filter to be a sort on Artist or added lately.Does anyone...

Visitor

In the APP we have the possibility when entering the Library to do filtering on Playlist, Artist and Album. For the Playlist and Album we can filter on DOWNLOADED, but on the Artist i find only Filt...

Peter

Spotify Legend

651 Views

1 replies

0 likes

  • 651 Views
  • 1 replies
  • 0 likes

Superuser Contribution Beware of Spotify New Strategy to get your money

Hi everyone.I thought I might just put this out there for others benefits. So I recently cancelled my subscription to Spotify when they removed the widget and was planning on moving to another platform. I'm aware that the widget has been reinstated, ...

Visitor

Hi everyone. I thought I might just put this out there for others benefits.   So I recently cancelled my subscription to Spotify when they removed the widget and was planning on moving to ano...

Peter

Spotify Legend

466 Views

1 replies

1 likes

  • 466 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Connected Devices won't connect

PlanPremiumCountryUKDeviceLG V30, laptopOperating SystemAndroid Oreo, Windows 10 My Question or IssueI can't connect to any of the listed 'Spotify Connect' devices. These include a PS4, Heos speakes and an Amazon Echo. I reinstalled Spotify yesterday...

Casual Listener

Plan Premium Country UK Device LG V30, laptop Operating System Android Oreo, Windows 10   My Question or Issue I can't connect to any of the listed 'Spotify Connect' devices. Thes...

waylandsmithy

Casual Listener

1723 Views

2 replies

0 likes

  • 1723 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cant end shuffle?

PlanPremiumCountryFinlandDeviceSamsung Galaxy A40Operating SystemAndroid 9 My Question or IssueI used shuffle in one of playlists that Spotify offered me. Now every playlist uses shuffle. I have pushed the suffle-button again and again. But shuffle j...

Visitor

Plan Premium Country Finland Device Samsung Galaxy A40 Operating System Android 9   My Question or Issue I used shuffle in one of playlists that Spotify offered me. Now every playlist ...

Peter

Spotify Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline feature issue

So I bought the premium version a couple days ago, since then all my downloaded songs have been getting deleted, and I have to download them again and again.I'm a student and I rarely spend on apps and to get this kind of service is unacceptable.Plan...

Regular

So I bought the premium version a couple days ago, since then all my downloaded songs have been getting deleted, and I have to download them again and again. I'm a student and I rarely spend on apps...

SiDMerceR

Regular

1150 Views

7 replies

0 likes

  • 1150 Views
  • 7 replies
  • 0 likes