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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118541 Views

27 replies

4 likes

  • 118541 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238937 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238937 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599867 Views

79 replies

3 likes

  • 599867 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492530 Views

581 replies

42 likes

Account
Free
  • 492530 Views
  • 581 replies
  • 42 likes

Superuser Contribution my one plus 7 spotify home page is blank i have yearly subscription country India

PlanPremium (1year subsciption)CountryindiaDeviceone plus 7Operating System Android pieMy Question or Issue

Visitor

Plan Premium (1year subsciption) Country india Device one plus 7 Operating System Android pie My Question or Issue  

Petya

Community Legend

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes

Superuser Contribution blank home screen on Android app,but app functions fine

PlanPremiumCountryIndiaDeviceMoto one powerOperating System My Question or IssueI am getting a blank screen when I try to open the app ,but other functions such as search work fine. I tried a clean reinstall ,but even that did not work. Screenshot at...

Visitor

Plan Premium Country India Device Moto one power Operating System   My Question or Issue I am getting a blank screen when I try to open the app ,but other functions such as search wor...

Petya

Community Legend

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Randomly Starts Playing

PlanFree/PremiumCountryIndonesiaDeviceSamsung Galaxy S10+Operating SystemAndroid Pie I was charging my phone this morning, i have no recent apps open and i haven't open spotify in a day, but while i was charging my phone suddenly spotify started play...

Visitor

Plan Free/Premium Country Indonesia Device Samsung Galaxy S10+ Operating System Android Pie   I was charging my phone this morning, i have no recent apps open and i haven't open spotify...

Petya

Community Legend

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist doesn't play in order shown

PlanPremiummCountrySwedenDeviceSamsung Galaxy s5 neoMy Question or IssueThis is gonna take some explaining, my playlist don't play in the order shown. I don't have shuffle on, I've never used shuffle my intire time using spotify. I have this really l...

Casual Listener

Plan Premiumm Country Sweden Device Samsung Galaxy s5 neo My Question or Issue This is gonna take some explaining, my playlist don't play in the order shown. I don't have shuffle on, I've neve...

Katerina

Spotify Legend

1545 Views

3 replies

1 likes

  • 1545 Views
  • 3 replies
  • 1 likes

Superuser Contribution Songs got grey and are no more playable

PlanFree/PremiumCountryBrazilDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSome songs gone grey and cant be played. Other songs in same record list are shown and p...

Casual Listener

Plan Free/Premium Country Brazil Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Some so...

Petya

Community Legend

913 Views

3 replies

1 likes

  • 913 Views
  • 3 replies
  • 1 likes

Spotify won't play on my docking station?

I just got an Philips as111 docking station for android. I have spotify premium but my docking station won't play music from spotify. It works with the standard music player on my Samsung gs2 but not with spotify? Can someone help me? Greats,

Casual Listener

I just got an Philips as111 docking station for android. I have spotify premium but my docking station won't play music from spotify. It works with the standard music player on my Samsung gs2 but not...

wizx20

Casual Listener

1870 Views

1 replies

2 likes

  • 1870 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify pausing the musics

PlanPremiumCountryBrasil DeviceSamsung Galaxy 9+ Operating SystemAndroid Pie My Question or IssueEvery playslit I play, after a couple of musics the spotify just pause the music, and I have to jump the music to the next.This happens a lot of times.

Newbie

Plan Premium Country Brasil   Device Samsung Galaxy 9+   Operating System Android Pie   My Question or Issue Every playslit I play, after a couple of musics the spotif...

Petya

Community Legend

669 Views

1 replies

1 likes

  • 669 Views
  • 1 replies
  • 1 likes

What does saved do?

What does the saved feature do? If I click "save" for an album I like there is no library where that goes to. It just exists as saved but there's nowhere that shows my saved selections for future reference. Didn't I click save so that I can access th...

Visitor

What does the saved feature do? If I click "save" for an album I like there is no library where that goes to. It just exists as saved but there's nowhere that shows my saved selections for future ref...

eltoch

Composer

980 Views

1 replies

0 likes

Albums
like
saved
  • 980 Views
  • 1 replies
  • 0 likes

Superuser Contribution Home screen appears blank.

Plan PremiumCountryIndia Device(SamsungGalaxy J5 Prime) Operating System(Android Oreo) My Question or IssueMy home screen appers blank.Nothing is showing there.

Visitor

Plan  Premium Country India  Device (SamsungGalaxy J5 Prime)  Operating System (Android Oreo)   My Question or Issue My home screen appers blank.Nothing is showing ...

Petya

Community Legend

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Superuser Contribution App freezes every few songs

PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemAndroid Pie My Question or IssueThe spotify app on my Samsung Galaxy S9 freezes about every 2 to 3 songs, usually in the middle of a song. When I open the app, the song appears to be playing ...

Visitor

Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android Pie   My Question or Issue The spotify app on my Samsung Galaxy S9 freezes about every 2 to 3 songs, usually i...

Petya

Community Legend

805 Views

1 replies

0 likes

Freezing
pauses
  • 805 Views
  • 1 replies
  • 0 likes

Superuser Contribution Black Home Screen - Abruptly

PlanPremiumCountryIndiaDeviceAsus Rog PhoneOperating SystemAndroid Oreo My Question or Issue My home screen went blank abruptly while I was playing songs. While search and your library works well. I cant see my daily mix and other playlists.I cleared...

Visitor

    Plan Premium Country India Device Asus Rog Phone Operating System Android Oreo   My Question or Issue   My home screen went blank abruptly while I was playin...

Petya

Community Legend

1817 Views

1 replies

1 likes

  • 1817 Views
  • 1 replies
  • 1 likes

Superuser Contribution app downloads go to intern memory instead of SD memory

PlanPremiumCountryBoliviaDeviceHuawei p20 lite model: ANE-LX3Operating SystemAndroid 9 My Question or IssueI recently bought an SD memory card because I didn't have any more space in the internal storage and I download more than 5 thousand songs beca...

Visitor

Plan Premium Country Bolivia Device Huawei p20 lite  model: ANE-LX3 Operating System Android 9   My Question or Issue I recently bought an SD memory card because I didn't have an...

Petya

Community Legend

1067 Views

1 replies

0 likes

  • 1067 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music Briefly Stopping and Resuming ~9 Seconds

PlanFreeCountryUSDeviceSamsung C101(Also Webplayer)Operating SystemAndroid 4.4.2 Jelly Bean (ChromeOS) My Question or IssueAbout a couple months ago I started to have issues with my phone stopping music around the ninth second of each song, but it wa...

Visitor

Plan Free Country US Device Samsung C101 (Also Webplayer) Operating System Android 4.4.2 Jelly Bean  (ChromeOS)      My Question or Issue About a couple months ago I ...

Petya

Community Legend

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Car view won't keep the screen on anymore

So previously I was able to have my Spotify play in Car View and my screen would stay on as long as it was running in car view but just a couple days ago it started to time out and turn off. I tried looking at my android display settings in the scree...

Newbie

So previously I was able to have my Spotify play in Car View and my screen would stay on as long as it was running in car view but just a couple days ago it started to time out and turn off. I tried ...

arndtinger

Casual Listener

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes

Spotify shuts itself down

After new update, Spotify completely shuts itself down when my phone (Galaxy Note 3) connects to the Internet.

Casual Listener

After new update, Spotify completely shuts itself down when my phone (Galaxy Note 3) connects to the Internet.  

eltoch

Composer

1090 Views

1 replies

0 likes

  • 1090 Views
  • 1 replies
  • 0 likes

Username and Account

Hello. I have 2 problems. Songs freeze all the time. I have to turn the internet on and off for it to work again. can not listen to the quality way. The other problem is my username. it consists of ridiculous letters and numbers. I chose another user...

Visitor

  Hello.  I have 2 problems. Songs freeze all the time. I have to turn the internet on and off for it to work again. can not listen to the quality way. The other problem is my userna...

AndrewRobs01

Composer

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is it taking AGES to load a song in Android App?

PlanPremiumCountryNetherlandsDeviceSamsung S8Operating SystemAndroid 9, Pie My Question or Issue

Casual Listener

Plan Premium Country Netherlands Device Samsung S8 Operating System Android 9, Pie   My Question or Issue  

TomvB

Casual Listener

722 Views

2 replies

0 likes

  • 722 Views
  • 2 replies
  • 0 likes

Solved!! Song selection is gone

PlanPremiumCountryUSADeviceSamsung Note 8Operating SystemAndroid My Question or IssueMy spotify suddenly stopped allowing me to not only choose a song, but it also does not allow me to view the discography of any artist or play any songs from any art...

Casual Listener

Plan Premium Country USA Device Samsung Note 8 Operating System Android    My Question or Issue My spotify suddenly stopped allowing me to not only choose a song, but it also does...

Emilia_8

Community Legend

934 Views

1 replies

0 likes

Android
Note 8
selection
  • 934 Views
  • 1 replies
  • 0 likes

can’t view Discography in any artist on pixel

Plan - PremiumCountry - USA Device - Pixel 3xlOperating System - Android 10 My Question or IssueWhen I go to an artists page I can't see any album or song info. This just started today (Sept. 23, 2019)

Visitor

Plan - Premium Country - USA   Device - Pixel 3xl Operating System - Android 10   My Question or Issue When I go to an artists page I can't see any album or song info....

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't login to android

PlanFreeCountryUSADeviceMoto x4Operating SystemAndroid 9 My Question or IssueFor some reason I am unable to login to the Android app. I can login to the website just fine. I've changed my password twice, I did a clean uninstall and reinstall, and sti...

Visitor

  Plan Free Country USA Device Moto x4 Operating System Android 9   My Question or Issue For some reason I am unable to login to the Android app. I can login to the website just ...

Petya

Community Legend

584 Views

1 replies

0 likes

Android
Login
Login problem
  • 584 Views
  • 1 replies
  • 0 likes