Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210386 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210386 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

560553 Views

78 replies

3 likes

  • 560553 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462775 Views

575 replies

39 likes

Account
Free
  • 462775 Views
  • 575 replies
  • 39 likes

Cannot Sync/Download Local Files on Phone

Yesterday, I was able to play my sycned offline songs without any issues.Today as I use the app, all of my local songs are now greyed out and are unable to be played on mobile anymore. I tried re-downloading my songs, but when I set the slider to Dow...

Casual Listener

Yesterday, I was able to play my sycned offline songs without any issues. Today as I use the app, all of my local songs are now greyed out and are unable to be played on mobile anymore.  I tri...

l3ml

Casual Listener

3265 Views

3 replies

0 likes

  • 3265 Views
  • 3 replies
  • 0 likes

Spotify unpauses by accident

PlanPremiumDeviceBlackberry Key2Operating SystemAndroid Oreo I have a physical pause/unpause button on my Blackberry Key2 (Oreo 8 point something). In fact, it's a "convenience key" that I programmed with a 3rd party app (Button Mapper) to work as su...

Music Fan

Plan Premium Device Blackberry Key2 Operating System Android Oreo   I have a physical pause/unpause button on my Blackberry Key2 (Oreo 8 point something). In fact, it's a "convenience key...

589 Views

0 replies

0 likes

  • 589 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify repeatedly stops playing for a few seconds (or longer) when screen is off

PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy S9Operating SystemAndroid version 9 My Question or IssueWhen my screen is off, there is a very random and unpredictable issue where the music suddenly stops playing. Generally it doesn't restart until...

Visitor

Plan Premium Country Switzerland Device Samsung Galaxy S9 Operating System Android version 9   My Question or Issue When my screen is off, there is a very random and unpredictable issu...

pisuicas

Casual Listener

10350 Views

15 replies

3 likes

  • 10350 Views
  • 15 replies
  • 3 likes

Solved!! Saving an album doesnt add to my library.

Hi I'm not sure if this is normal or not ,but it's a little frustrating. Whenever I want to save a whole album to my library it doesnt save eventhough it says it is. So then I have to individually like each song for them to be in there. Anyone have a...

Newbie

Hi I'm not sure if this is normal or not ,but it's a little frustrating. Whenever I want to save a whole album to my library it doesnt save eventhough it says it is. So then I have to individually li...

Emilia_8

Community Legend

804 Views

1 replies

0 likes

  • 804 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Menu Option disappeared with recent update?

PlanPremium CountryNew Zealand DeviceSamsung Galaxy S8 Operating SystemOne UI Android Version 9 My Question or Issue Spotify seems to have eradicated the playlist menu option with the recent update for Android. It doesn't show up on Your Library, or ...

Casual Listener

Plan Premium   Country New Zealand   Device Samsung Galaxy S8   Operating System One UI Android Version 9   My Question or Issue   Spotify seems to have eradica...

jclark_musician

Casual Listener

1311 Views

4 replies

2 likes

Playlists
  • 1311 Views
  • 4 replies
  • 2 likes

Superuser Contribution I can't share the music i has listen to Instagram stories

PlanPremium to StudentsCountryBrazilDevice(Motorola Moto G5S)Operating System(Android 8.1.0) My Question or Issue Don't appears the button to share the music on Instagram stories, what's happening? below one photo that discription my issue.Thanks in ...

Visitor

Plan Premium to Students Country Brazil Device (Motorola Moto G5S) Operating System (Android 8.1.0)   My Question or Issue   Don't appears the button to share the music on Instag...

Daisy

Spotify Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to send just a clip of a song via text

PlanPremiumCountryUSADeviceSamsung Galaxy 8 PlusOperating SystemAndroid My Question or IssueHow can I text just a 20- 40 second clip from a song?

Casual Listener

Plan Premium Country USA Device Samsung Galaxy 8 Plus Operating System Android   My Question or Issue How can I text just a 20- 40 second clip from a song?

Peter

Spotify Legend

17318 Views

1 replies

8 likes

  • 17318 Views
  • 1 replies
  • 8 likes

Superuser Contribution Mixtapes won't refresh

PlanFreeDeviceHuawei P20My Question or IssueHello, I've got 6 mixtapes in total. I like listening to them as I get to know new songs. However they stopped refreshing months ago. I tried logging out, restarting my device, deleting the app and reinstal...

Visitor

  Plan Free Device Huawei P20 My Question or Issue Hello,  I've got 6 mixtapes in total. I like listening to them as I get to know new songs. However they stopped refreshing months a...

Peter

Spotify Legend

672 Views

1 replies

1 likes

mixtape
  • 672 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlists constantly redownloading

I have five playlists downloaded to my phone that I know haven't been updated with new music. However, everytime I open the app on WiFi, they automatically end up redownloading. Sometimes I don't notice that it's happening, so if I leave a spot with ...

Visitor

I have five playlists downloaded to my phone that I know haven't been updated with new music. However, everytime I open the app on WiFi, they automatically end up redownloading. Sometimes I don't not...

Peter

Spotify Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs won't download from my local files folder.

Within the last few days, whenever I add a song from my local files folder into a playlist and try to download it, it simply won't download! It happens on both my desktop and my laptop. And when I check the download box, then uncheck it sometimes the...

Visitor

Within the last few days, whenever I add a song from my local files folder into a playlist and try to download it, it simply won't download!   It happens on both my desktop and my laptop.&nbsp...

Peter

Spotify Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changes to Sorting/Filtering Playlist From Recent Update

PlanFamily Premium Country USA DeviceSamsung 9 Operating SystemAndroid Oreo My Question or IssueWhat was the logic for changing the sorting/filtering mechanism for playlists? Why fix something that isn't broken? The old mechanism worked just fine and...

Casual Listener

Plan Family Premium   Country  USA   Device Samsung 9   Operating System Android Oreo   My Question or Issue What was the logic for changing the sorting/fil...

Peter

Spotify Legend

1369 Views

5 replies

7 likes

  • 1369 Views
  • 5 replies
  • 7 likes

Superuser Contribution Android Auto Not playing playlist in the defined order.

PlanPremium CountryAustralia DeviceSamsung Galaxy S8 Car2017 Subaru Impreza Operating SystemWindows 10 My Question or IssueThis is a problem I have had for a long time and it is constantly irritating me. Its not too major but its still worth making a...

Visitor

Plan Premium   Country Australia   Device Samsung Galaxy S8   Car 2017 Subaru Impreza   Operating System Windows 10   My Question or Issue This is a problem...

Peter

Spotify Legend

1175 Views

1 replies

0 likes

android auto
playlist order
Samsung GS8
wrong playlist order
  • 1175 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't play without wifii

I am a Premium user on android Samsung J3 in Ireland. Everyrhing was fine up to couple of days ago. App stopped connecting when I was using normal mobile data. And yes I reinstalled the app and made sure it was connected to mobile data even the backg...

Visitor

I am a Premium user on android Samsung J3 in Ireland. Everyrhing was fine up to couple of days ago. App stopped connecting when I was using normal mobile data. And yes I reinstalled the app and made ...

Daisy

Spotify Legend

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't download on my android

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have twice managed to download my music onto my android CAT phone, both times the music the...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

Petya

Community Legend

733 Views

3 replies

1 likes

  • 733 Views
  • 3 replies
  • 1 likes

Superuser Contribution OnePlus 7 Pro No Track Listing In Car.

PlanPremiumCountryUSA Device(OnePlus 7 Pro)Operating System(Android Pie, Oxygen OS) My Question or IssueI recently upgraded my phone to the OnePlus 7 Pro. I previously had a Samsung Galaxy 7. When using Spotify on my previous phone I've encountered n...

Casual Listener

Plan Premium Country USA   Device (OnePlus 7 Pro) Operating System (Android Pie, Oxygen OS)   My Question or Issue I recently upgraded my phone to the OnePlus 7 Pro. I previously...

Swenrettel

Visitor

4173 Views

10 replies

3 likes

  • 4173 Views
  • 10 replies
  • 3 likes

I wish there was a way for us to express our frustration at some of the changes that are introduced

I'm not really looking for a solution, because I know there isn't any. But it's very disempowering to suddenly have an app that you pay for and use on a very regular basis to change underneath you and rip user behaviour away. The only way we can expr...

Regular

I'm not really looking for a solution, because I know there isn't any. But it's very disempowering to suddenly have an app that you pay for and use on a very regular basis to change underneath you an...

Ryandandurand87

Newbie

1024 Views

2 replies

2 likes

  • 1024 Views
  • 2 replies
  • 2 likes

Solved!! Headphones skipping two songs at a time when display is off

I'm currently using a Nokia 6.1 with apple earphones. When using Spotify, if I double tap the middle button while the display is off, Spotify will skip the current track AND the next one, sometimes playing a split-second of that track. I've tested wi...

Music Fan

I'm currently using a Nokia 6.1 with apple earphones. When using Spotify, if I double tap the middle button while the display is off, Spotify will skip the current track AND the next one, sometimes p...

Cosmo_Kane

Music Fan

3511 Views

4 replies

1 likes

  • 3511 Views
  • 4 replies
  • 1 likes

New view cuts off results in 'Appears on'

PlanPremium CountryUS DeviceSony Xperia XA1 Ultra Operating SystemAndroid OreoVersion: 8.5.25.201 My Question or IssueI was recently transitioned to the new view, which is... interesting. It is nice that albums and singles fall under 'Discography' wi...

Roadie

Plan Premium   Country US   Device Sony Xperia XA1 Ultra   Operating System Android Oreo Version: 8.5.25.201   My Question or Issue I was recently transitioned to th...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unable to sign in to spotify after logging out

The below post describes the exact same issue I encountered.... once I logged out with offline mode enabled. https://community.spotify.com/t5/Ongoing-Issues/Please-go-online-to-connect-to-Spotify/idi-p/2112803 Device: LG V20

Visitor

The below post describes the exact same issue I encountered.... once I logged out with offline mode enabled.   https://community.spotify.com/t5/Ongoing-Issues/Please-go-online-to-connect-to-Sp...

Petya

Community Legend

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Glitching/Crashing

PlanPremiumDeviceSamsung Galaxy S9 My Question or IssueWhenever I try open spotify, it glitches and keeps trying to reload with the Google Smart lock appearing at the bottom that doesn't go away. How do I fix this issue? I've tried disabling the Goog...

Visitor

Plan Premium Device Samsung Galaxy S9   My Question or Issue Whenever I try open spotify, it glitches and keeps trying to reload with the Google Smart lock appearing at the bottom that doe...

Petya

Community Legend

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
  • 0 likes