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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 842675 Views
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  • Android
    Guide
    Troubleshooting
  • 842675 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14276 Views
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  • 14276 Views
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Superuser Contribution spotify search: 'an error occurred, it didn't work please try again'

HiPlanPremiumCountryItaly DeviceGoogle Nexus 5Operating SystemAndroid 6.0.1My Question or IssueEvery time I'm playing a song and search for a new one the search function does not work and it gives a blank screen with an error message (please see atta...

  • Casual Listener
  • Hi Plan Premium Country Italy  Device Google Nexus 5 Operating System Android 6.0.1 My Question or Issue Every time I'm playing a song and search for a new one the search fun...
  • Katerina
  • Spotify Legend
  • 991 Views
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  • Search
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controlling volume from second device

Spotify PremiumNetherlands I have Spotify Premium installed on my desktop computer (Windows 8.1) and can control the Desktop volume using my Samsung Android phone.What I can't do, I can't control the volume when the source is my Samsung Tab A using t...

  • Regular
  • Spotify Premium Netherlands   I have Spotify Premium installed on my desktop computer (Windows 8.1) and can control the Desktop volume using my Samsung Android phone. What I can't do, I ca...
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  • second device
    Volume Control
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Help with playlist submissions

Is it possible to add already released tracks to user playlists? What is the best way to grow your monthly listeners?

  • Gig Goer
  • Is it possible to add already released tracks to user playlists?   What is the best way to grow your monthly listeners?          
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Display incorrect in android

PlanPremiumCountry israel DeviceS8 SAMSUNG hebrewOperating SystemAndroid Oreo My Question or Issue1

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  • Newbie
  • Plan Premium Country  israel   Device S8 SAMSUNG hebrew Operating System Android Oreo   My Question or Issue 1
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  • 112 Views
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Playlist radio

Samsung S9 Android device. Suddenly my ability to go to playlist radio has disappeared on all my playlists. Support told me to uninstall and reinstall, which I did. But it didn't solve it. I can't figure out how to get to support to update them. Any ...

  • Music Fan
  • Samsung S9 Android device.   Suddenly my ability to go to playlist radio has disappeared on all my playlists. Support told me to uninstall and reinstall, which I did. But it didn't solve it. I...
  • AeroZ
  • Composer
  • 199 Views
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Solved!! I cant search up or reorder the songs on my playlist since last android update

Since spotify updated last month( Galaxy S8), I cant search up songs on my playlist or reorder the structure of my playlist. For example, by artist, title and recently added. Its really annoying me and any help would be much appreciated.

  • Newbie
  • Since spotify updated last month( Galaxy S8), I cant search up songs on my playlist or reorder the structure of my playlist. For example, by artist, title and recently added. Its really annoying me a...
  • AeroZ
  • Composer
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
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Spotify notification question

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it ( The little Spotify notification on the top left ) can stay in the notific...

  • Gig Goer
  • Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   Hello i want to know if it's possible that the little circle...
  • MNC1
  • Gig Goer
  • 516 Views
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  • 516 Views
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Micro losses using an Android smartphone and a loudspeaker UE Boom2

Subscription : Premium Country : France Device : smartphone Nexus 5 (from Google) with Android 6.0.1, not possible to upgrade itUsed with a loudspeaker Ultimate Ear Boom 2So there is a wifi link between the internet box and the Nexus 5 and a bluetoot...

  • Music Fan
  • Subscription : Premium     Country : France   Device : smartphone Nexus 5 (from Google) with Android 6.0.1, not possible to upgrade it Used with a loudspeaker Ultimate E...
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  • 108 Views
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Galaxy S8 songs stop playing randomly for several seconds

Premium plan USA Samsung Galaxy S8 Android Oreo. Recently Spotify simply stops playing for several seconds at random intervals. I have no problems with my Samsung Tab A also using Oreo.

  • Newbie
  • Premium plan   USA   Samsung Galaxy S8   Android Oreo.   Recently Spotify simply stops playing for several seconds at random intervals. I have no problems with my Samsung ...
  • 161 Views
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  • 161 Views
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Sorting Playlists

PlanPremiumCountry USADeviceSamsung Galaxy A6 My Question or Issue Lately I have been unable to sort playlists by artist. The only way it sorts is Z-A. I have premium

  • Newbie
  • Plan Premium Country  USA Device Samsung Galaxy A6   My Question or Issue  Lately I have been unable to sort playlists by artist. The only way it sorts is Z-A. I have premium&n...
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  • 93 Views
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Spotify is permanent delete all downloaded songs

Plan:PremiumCountry:TurkeyDevice:Samsung Galaxy J7 Prime (sd:Sandisk ultra 8gb)Operating System: Android Oreo(8.1) My Question or IssueHello,I generally use spotify on offline mode and upload the songs on the sd card. When i am offline, phone deletes...

  • Newbie
  • Plan:Premium Country:Turkey Device:Samsung Galaxy J7 Prime (sd:Sandisk ultra 8gb) Operating System: Android Oreo(8.1)   My Question or Issue Hello, I generally use spotify on of...
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Chromecast app messed up Spotify

I installed an app to cast YouTube videos to my TV because YouTube TV is only available in the US and I am from Europe. Somehow this messed up my Spotify and it keeps saying that I am listening to some random music on Galaxy Note8 (I don't even own s...

  • Newbie
  • I installed an app to cast YouTube videos to my TV because YouTube TV is only available in the US and I am from Europe. Somehow this messed up my Spotify and it keeps saying that I am listening to so...
  • songassistant
  • Composer
  • 119 Views
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Playlist Sorting Issues

PlanPremiumCountry United StatesDeviceLG G5Operating SystemAndroid Oreo My Question or Issue The lastest update has caused serious issues with the playlists. On top relocating the search feature to a separate menu, making easily searching for things ...

  • Newbie
  • Plan Premium Country  United States Device LG G5 Operating System Android Oreo   My Question or Issue  The lastest update has caused serious issues with the playlists....
  • 288 Views
  • 0 replies
  • 5 likes
  • search in playlist
    Sort Songs in Playlist
  • 288 Views
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Playlist not available, though most songs are

PlanPremiumCountry DenmarkDeviceHuawei P10, Huawei P9 Lite, Huawei P20 LiteOperating SystemAndroid 6, Android 7, Android 8 My Question or IssueSo. I'm trying to fix my fathers Spotify. Way back he had his entire music collections in ITunes. Some time...

  • Newbie
  •   Plan Premium Country  Denmark Device Huawei P10, Huawei P9 Lite, Huawei P20 Lite Operating System Android 6, Android 7, Android 8   My Question or Issue So. I'm trying to ...
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  • 118 Views
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Spotify Free Mobile Can't Shuffle

So basically on my Spotify free mobile account, the songs always play in order. This has only happened to me recently, and only happens to my playlists. (Not public ones.) However, I can choose which song it plays, and can rewind the song, which is s...

  • Newbie
  • So basically on my Spotify free mobile account, the songs always play in order. This has only happened to me recently, and only happens to my playlists. (Not public ones.) However, I can choose which...
  • Mstanley262
  • Regular
  • 358 Views
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  • 1 likes
  • 358 Views
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Keine Coveranzeige im Auto

Meine Frage oder Ausgabe Hallo habe keine Coveranzeige im Auto in gross ja aber nicht klein.Habe Android Auto.Bei der geteilelten Ansicht Cover und Navigation habe ich kein Bild.Ich habe es mal mit einem iphone probiert weil ich eigentlich beide Syst...

  • Newbie
  •     Meine Frage oder Ausgabe  Hallo habe keine Coveranzeige im Auto in gross ja aber nicht klein.Habe Android Auto.Bei der geteilelten Ansicht Cover und Navigation habe ich kein Bil...
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no radio

I have lost a radio feature on my android app. I have version 8.4.84.874 on my device. I am a premium user, and radio feature does exist on my deskop and iOS devices. I use radio *very much*. What is going on, how can I get my radio back? Thanks

  • Casual Listener
  • I have lost a radio feature on my android app. I have version 8.4.84.874 on my device.   I am a premium user, and radio feature does exist on my deskop and iOS devices.   I use radio *v...
  • mclaughj
  • Regular
  • 323 Views
  • 5 replies
  • 1 likes
  • Android
    Radio
  • 323 Views
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Phone restarts whenever I go into Spotify

My phone started to restart when I was listening to music and it's got worse. My Huawei P10 Lite now always restarts whenever I try to go into Spotify and I have even tried to uninstall it but that also restarts my phone. Does anybody know how to fix...

  • Newbie
  • My phone started to restart when I was listening to music and it's got worse.  My Huawei P10 Lite now always restarts whenever I try to go into Spotify and I have even tried to uninstall it but ...
  • 131 Views
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  • 131 Views
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Not all favourite songs showing on Android

PlanFreeCountry United KingdomDeviceMotorola Moto G5Operating SystemAndroid Oreo (8.1.0) My Question or Issue I have a lot of songs (not sure of the exact number) saved to my 'Favourite Songs', and all of these songs show when using the Web Player an...

  • Newbie
  • Plan Free Country  United Kingdom Device Motorola Moto G5 Operating System Android Oreo (8.1.0)   My Question or Issue  I have a lot of songs (not sure of the exact number) s...
  • 93 Views
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  • 93 Views
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I can't share music on spotify

PlanFreeCountry (Panamá)Device(Samsung Galaxy Tab 4)Operating System(Android) My Question or Issue I can not share the music to any social network just let me share the albums or the artists. What should I do to solve it?

  • Newbie
  • Plan Free Country  (Panamá) Device (Samsung Galaxy Tab 4) Operating System (Android)   My Question or Issue  I can not share the music to any social network just let me share...
  • 105 Views
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  • 105 Views
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