Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Art-is
  • Visitor
  • 7597 Views
  • 42 replies
  • 16 likes
  • 7597 Views
  • 42 replies
  • 16 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 862012 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 862012 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 22655 Views
  • 3 replies
  • 0 likes
  • 22655 Views
  • 3 replies
  • 0 likes

Playlists and folders displayed in wrong order on Android

Hi everybody, I have a problem with the order of my playlists and folders on my Android smartphone. The right order I set on Desktop does not appear when I press on "Playlists" on my phone, but it only appears when I want to add a song to a Playlist....

Screenshot_20190418-175812_Spotify.jpg Cattura.JPG Screenshot_20190418-175830_Spotify.jpg
  • Regular
  • Hi everybody, I have a problem with the order of my playlists and folders on my Android smartphone. The right order I set on Desktop does not appear when I press on "Playlists" on my phone, but it on...
  • 269 Views
  • 0 replies
  • 3 likes
  • 269 Views
  • 0 replies
  • 3 likes

Certain local files won't download to my Samsung S6 edge

I am trying to put some songs that I have that aren't available on spotify onto my phone, most of them download albeit with a lot of convincing for some of them (having to make a new playlist just to download one song, changing the names of the files...

  • Newbie
  • I am trying to put some songs that I have that aren't available on spotify onto my phone, most of them download albeit with a lot of convincing for some of them (having to make a new playlist just to...
  • 140 Views
  • 0 replies
  • 0 likes
  • 140 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Android][Other] Persistent download every day

Every day, at least once a day, I get a notification that Spotify is downloading something. It never progresses and never finishes I've checked to see what may be trying to download but can't see anything that needs to complete or start downloading. ...

  • Visitor
  • Every day, at least once a day, I get a notification that Spotify is downloading something.    It never progresses and never finishes    I've checked to see what may be trying...
  • Guido
  • Spotify Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • Android
    Other
  • 238 Views
  • 1 replies
  • 0 likes

Lock-Screen Buttons not responsive

PlanPremiumCountryGermanyDeviceSamsung Galaxy S8Operating SystemOne UI version 1.0Adroid version 9 My Question or IssueThe on-screen buttons (lock-screen) are not working any more. I'm not sure if it just stoped working or maby related with an Androi...

  • Casual Listener
  • Plan Premium Country Germany Device Samsung Galaxy S8 Operating System One UI version 1.0 Adroid version 9   My Question or Issue The on-screen buttons (lock-screen) are not working a...
  • nimsa
  • Casual Listener
  • 338 Views
  • 2 replies
  • 2 likes
  • 338 Views
  • 2 replies
  • 2 likes

Superuser Contribution Autoplay not working, android pie.

PlanPremiumCountryIsraelDeviceGalaxy S8(G950FD) Operating SystemAndroid Pie (9)My Question or Issue: Autoplay works at random, and most of the time doesn't work at all. After the song I searched for is over, it just stops the music and not playing si...

  • Regular
  • Plan Premium Country Israel Device Galaxy S8(G950FD)  Operating System Android Pie (9) My Question or Issue:  Autoplay works at random, and most of the time doesn't work at all.&nb...
  • Peter
  • Spotify Legend
  • 404 Views
  • 1 replies
  • 1 likes
  • 404 Views
  • 1 replies
  • 1 likes

Can't find Release Radar and Daily Mixes

PlanPremiumCountryFinland, but account is DutchDeviceHonor 5COperating SystemAndroid 8.1 My Question or IssueWhy I don't find my music library and Release Radar and Daily Mixes.

Screenshot_20190413-111149.png
  • Casual Listener
  •   Plan Premium Country Finland, but account is Dutch Device Honor 5C Operating System Android 8.1   My Question or Issue Why I don't find my music library and Release Radar and D...
  • leviE
  • Composer
  • 395 Views
  • 3 replies
  • 1 likes
  • 395 Views
  • 3 replies
  • 1 likes

Downloaded music randomly removed, have to re download them all the time

PlanPremiumCountryTurkeyDeviceHTCOperating SystemAndroid 5 My Question or IssueI have quite a few playlists donwloaded. But from time to time, and rather frequently, Spotify decides to remove them, and I have to re-download them. It always gets me by...

  • Newbie
  • Plan Premium Country Turkey Device HTC Operating System Android 5   My Question or Issue I have quite a few playlists donwloaded.  But from time to time, and rather frequently, Sp...
  • leviE
  • Composer
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Facebook connection not working

PlanFamily premiumCountrySlovakiaDeviceXiaomi Mi 8 LiteOperating SystemAndroid Pie My Question or Issue I cannot link my facebook account to my Spotify account. I click on "connect facebook" and nothing happens (photo below). Some solutions?

  • Newbie
  • Plan Family premium Country Slovakia Device Xiaomi Mi 8 Lite Operating System Android Pie   My Question or Issue   I cannot link my facebook account to my Spotify account. I clic...
  • leviE
  • Composer
  • 256 Views
  • 1 replies
  • 1 likes
  • 256 Views
  • 1 replies
  • 1 likes

Playlist not playing one specific artist.

PlanPremiumCountryPortugal DeviceXiaomi MI 5XOperating SystemMIUI 9.5 My kpop playlists refuse to play one artist, (G)I-DLE.Tried deleting everything, creating new playlists, restarting and resetting my phone, nothing works.Tried starting the playlis...

  • Casual Listener
  • Plan Premium Country Portugal   Device Xiaomi MI 5X Operating System MIUI 9.5   My kpop playlists refuse to play one artist, (G)I-DLE. Tried deleting everything, creating new p...
  • 165 Views
  • 0 replies
  • 0 likes
  • 165 Views
  • 0 replies
  • 0 likes

Playing on phone, but skips between Echo devices

PlanPremiumCountryUSADeviceSamsung Galaxy Note 9Operating SystemAndroid OneUI (Pie) My Question or IssueWhile mowing my lawn the other day, I had Spotify set to play only on my phone. After a few minutes, it stopped playing. I checked, and I found th...

  • Visitor
  • Plan Premium Country USA Device Samsung Galaxy Note 9 Operating System Android OneUI (Pie)   My Question or Issue While mowing my lawn the other day, I had Spotify set to play only on ...
  • leviE
  • Composer
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

SD Card Problem

I bought a Micro SD card just so I can download songs on Spotify. It was completely problem-free and I used it for almost a year. Now I've switched to a newer phone and I used the same SD Card for almost a month. But suddenly 2 days ago I got an erro...

  • Regular
  • I bought a Micro SD card just so I can download songs on Spotify. It was completely problem-free and I used it for almost a year. Now I've switched to a newer phone and I used the same SD Card for al...
  • leviE
  • Composer
  • 446 Views
  • 1 replies
  • 0 likes
  • 446 Views
  • 1 replies
  • 0 likes

[Android] have to download whole spotify songs over and over again.

PlanPremiumCountryGermanyDevice(Samsung Galaxy Note Operating System(Android 9) My Question or IssueIt happened now quite a few times that I have to download my whole music on spotify for playing offline. Seems to happen randomly. It is very annoying...

  • Newbie
  • Plan Premium Country Germany Device (Samsung Galaxy Note 😎 Operating System (Android 9)   My Question or Issue It happened now quite a few times that I have to download my whole ...
  • 299 Views
  • 0 replies
  • 1 likes
  • 299 Views
  • 0 replies
  • 1 likes

Media Controls Not working On Lock Screen

PlanPremiumCountryUSDeviceSamsung Galaxy 10+Operating SystemAndroid 9 My Question or IssueThe Media Controls displayed on my phones lock screen do not work at all. Once I unlock my phone, I am able to change the songs just fine in both the Spotify ap...

  • Newbie
  • Plan Premium Country US Device Samsung Galaxy 10+ Operating System Android 9    My Question or Issue The Media Controls displayed on my phones lock screen do not work at all. Once...
  • Nico
  • Community Legend
  • 975 Views
  • 1 replies
  • 0 likes
  • 975 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify spinnt

Guten Morgen, ich habe seit 2 Tagen das Problem das mein Huawei P20 im Mini Clubman 2018 zwar die Lieder abspielt, ich kann aber weder ein Lied vor noch zurück seppen. (Bei anderen Handys z.B S7 geht es). Ich wollte jetzt mein Handy an mein Laptop pe...

  • Casual Listener
  • Guten Morgen,   ich habe seit 2 Tagen das Problem das mein Huawei P20 im Mini Clubman 2018 zwar die Lieder abspielt, ich kann aber weder ein Lied vor noch zurück seppen. (Bei anderen Handys z....
  • Guido
  • Spotify Legend
  • 1315 Views
  • 3 replies
  • 0 likes
  • 1315 Views
  • 3 replies
  • 0 likes

Android data usage

Issues resolved by chatting to support. Thanks 

  • Newbie
  • Issues resolved by chatting to support. Thanks  
  • 150 Views
  • 0 replies
  • 0 likes
  • 150 Views
  • 0 replies
  • 0 likes

Behind the Lyrics & BT Problem

Hello, I've had issues with my Spotify since the last app update.1. The "Behind the Lyrics" setting can not be disabled. The point is no longer in the menu. Is that a mistake or normal?2. Since the last update, the app does not automatically open and...

  • Newbie
  • Hello,   I've had issues with my Spotify since the last app update. 1. The "Behind the Lyrics" setting can not be disabled. The point is no longer in the menu. Is that a mistake or norma...
  • 207 Views
  • 0 replies
  • 1 likes
  • 207 Views
  • 0 replies
  • 1 likes

Spotify works badly in 4g

PlanPremium for familyCountry ItalyOperating System(Android Pie) My Question or IssueIt's been a long time since I have this problem on any android device I use. When I use wifi connection spotify works fine but, when the wifi is disable and I use th...

  • Casual Listener
  • Plan Premium for family Country  Italy Operating System (Android Pie)   My Question or Issue It's been a long time since I have this problem on any android device I use. When I use ...
  • lordthefrank-it
  • Casual Listener
  • 223 Views
  • 2 replies
  • 0 likes
  • 223 Views
  • 2 replies
  • 0 likes

How can i see ALL Playlists in Windows App like in iphone or Andoid app?

How can i see ALL Playlists in Windowes App like in iphone or Andoid app? In the Android or iPhona App i can see in the Biblothek ALL Songs, Albums and all Playlists. But in trhe weird damned Windows App i couldnt see all Playlists together and i don...

  • Casual Listener
  •   How can i see ALL Playlists in Windowes App like in iphone or Andoid app?   In the Android or iPhona App i can see in the Biblothek ALL Songs, Albums and all Playlists. But in trhe wei...
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

Superuser Contribution Shuffle & repeat turn on with every app restart

PlanFamily PremiumCountryUSADeviceGoogle Pixel 2 Operating SystemAndroid 9 My Question or IssueShuffle & repeat turn everytime I restart my phoneTHIS IS DRIVING ME INSANE I HAVE TRIED ALL SOLUTIONS POSTED ONLINESTOP IT OR I WILL STOP PAYING FOR SPOT

  • Regular
  • Plan Family Premium Country USA Device Google Pixel 2  Operating System Android 9   My Question or Issue Shuffle & repeat turn everytime I restart my phone THIS IS DRIVING ME...
  • Guido
  • Spotify Legend
  • 280 Views
  • 3 replies
  • 0 likes
  • 280 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Connect shows active listening on devices on different networks

PlanPremiumCountryCanadaDevicePixel 3LG G4Razer phoneWindows desktopsOperating SystemAndroid 8.1.0 (Oreo) - RazerAndroid 9 (Pie) - Pixel 3Windows 7Windows 10 My Question or IssueDuring the weekdays while my partner is using his phone (Razer) he will ...

  • Casual Listener
  • Plan Premium Country Canada Device Pixel 3 LG G4 Razer phone Windows desktops Operating System Android 8.1.0 (Oreo) - Razer Android 9 (Pie) - Pixel 3 Windows 7 Windows 10   My Que...
  • Guido
  • Spotify Legend
  • 859 Views
  • 4 replies
  • 0 likes
  • Spotify Connect Desktop
  • 859 Views
  • 4 replies
  • 0 likes