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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Android Car View not showing up when connected to BT

PlanPremiumCountryPolandDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 8.0 My Question or IssueHey!I have an issue with Car View - when I connect to my BT in car (which handles calls and music playback) Car View does not show up in Spotify app. ...

Newbie

Plan Premium Country Poland Device Samsung Galaxy S7 Edge Operating System Android 8.0   My Question or Issue Hey! I have an issue with Car View - when I connect to my BT in car (whic...

515 Views

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Daily Mix/Discover Weekly/Release Radar all disappeared, replaced with Podcasts

PlanFreeCountryUnited StatesDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid OreoApp Version8.5.10.774 My Question or IssueFor the past two days, the Daily Mixes and other Made for You playlists have disappeared on my Spotify Free app. This was ar...

Newbie

Plan Free Country United States Device Samsung Galaxy S7 Edge Operating System Android Oreo App Version 8.5.10.774   My Question or Issue For the past two days, the Daily Mixes ...

327 Views

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Songs are unexpectedly resumed during daily mix playback

PlanPremiumCountryFranceDeviceNokia 7.1Operating SystemAndroid Pie My Question or IssueDuring playback of the Daily Mix, some songs are unexpectedly resumed to a position somewhere in the middle of the song (could be a position at which I skipped the...

Casual Listener

Plan Premium Country France Device Nokia 7.1 Operating System Android Pie   My Question or Issue During playback of the Daily Mix, some songs are unexpectedly resumed to a position som...

215 Views

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All songs folder?

None of the below information is required. Howdfever, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10...

Regular

None of the below information is required. Howdfever, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Mac...

peanek

Visitor

12068 Views

15 replies

7 likes

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Superuser Contribution Spotify keeps stopping

I've had spotify for a long time and it pains me not to have access to it since I listen to music every chance I get. The app recently stopped working, every time I click the app, it shows the logo as if it's loading and then leaves the app, saying "...

Newbie

I've had spotify for a long time and it pains me not to have access to it since I listen to music every chance I get. The app recently stopped working, every time I click the app, it shows the logo a...

Petya

Community Legend

384 Views

1 replies

1 likes

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Controlling volume with S Pen

PlanPremiumCountryUSDeviceSamsung Galaxy Note 9Operating SystemAndroid Oreo My Question or IssueIs there a way to control volume using the S pen from the Galaxy Note 9? I realize that I can play/pause a song with one press of the middle/side button o...

Casual Listener

Plan Premium Country US Device Samsung Galaxy Note 9 Operating System Android Oreo   My Question or Issue Is there a way to control volume using the S pen from the Galaxy Note 9? ...

2571 Views

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S pen
Volume Control
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How does DailyMix work?

PlanPremiumCountryTWDeviceSamsung S8+Operating SystemAndroid 9 My Question or IssueI had 3 DailyMix playlists before I became Premium.But after one day, I only left 1 DailyMix playlist when I'm Premium. And now, I can't find out any DailyMix playlist...

Casual Listener

Plan Premium Country TW Device Samsung S8+ Operating System Android 9   My Question or Issue I had 3 DailyMix playlists before I became Premium. But after one day, I only left 1 Daily...

DanifC

Composer

957 Views

5 replies

0 likes

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Cant sort artists alphabetically

Usa DeviceSamsung Galaxy s8Operating SystemAndroid My Question or Issue Since recent update, I cant sort artists alphabetically. There is a button I can check to do it but it doesn't do anything. Please assist

Newbie

Usa   Device Samsung Galaxy s8 Operating System Android   My Question or Issue   Since recent update, I cant sort artists alphabetically. There is a button I can check to do i...

kaschiman

Newbie

602 Views

2 replies

1 likes

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Solved!! New update removed daily mixes?!

Hello,So today Spotify updated itself and now my daily mixes are nowhere to be found except in the recently played tab. It isn't under home nor playlists. So what the **bleep** Spotify?OnePlus 6 btw Kind regards,......

Casual Listener

Hello, So today Spotify updated itself and now my daily mixes are nowhere to be found except in the recently played tab. It isn't under home nor playlists. So what the **bleep** Spotify? OnePlus 6 ...

DanifC

Composer

21808 Views

9 replies

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Missing Sorting Function since Update 8.5.10.774

Premium AccountCountry - GermanyDevice - Xiaomi Pocophone F1Operating System - MIUI Global 10.3.4.0 My Question or IssueSince the last Spotify update to version 8.5.10.774, the sorting feature for playlists is completely missing. Not for the songs in...

Regular

Premium Account Country - Germany Device - Xiaomi Pocophone F1 Operating System - MIUI Global 10.3.4.0   My Question or Issue Since the last Spotify update to version 8.5.10.774, the ...

Irreversibler

Regular

781 Views

2 replies

1 likes

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Spotify has added 2024 hearted songs to my liked playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Yep over 2000 songs I can't delete them all at once and am having to remove them one at a time what happened? Chee...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Yep over 2000 songs I can't delete th...

361 Views

0 replies

0 likes

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Why is an artist highlighted green

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

773 Views

0 replies

0 likes

Why is an artist highlighted green
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How do I remove songs from my library???

Unfortunately I had to reinstall Spotify. Having read how awful the changes in updates were I chose not to update for like 2 years now. Anyway, I've got the updated version now and I can not find anyway at all to remove songs from my library.I'm a hu...

Regular

Unfortunately I had to reinstall Spotify. Having read how awful the changes in updates were I chose not to update for like 2 years now. Anyway, I've got the updated version now and I can not find any...

öäüß

Roadie

23163 Views

5 replies

3 likes

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Solved!! Saving albums doesn't save its songs

PlanPremiumCountryBrazilDeviceLG K8 and Dell Inspiron 15Operating SystemAndroid 6.0 and Windows 10 Home My Question or Issue Recently, both the android app and the desktop app updated (I'm not sure what changed in the desktop version, but now the lib...

Casual Listener

Plan Premium Country Brazil Device LG K8 and Dell Inspiron 15 Operating System Android 6.0 and Windows 10 Home   My Question or Issue   Recently, both the android app and the des...

user-removed

Not applicable

1822 Views

5 replies

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Spotify loading library tab no longer loads correctly.

PlanPremiumCountryUnited KingdomDeviceHuawei P20Operating SystemAndroid 9.0 My Question or IssueAfter the latest update, when opening the app the first screen loads fine. However, when tapping on the 'Your Library' the content does not load until i c...

Newbie

Plan Premium Country United Kingdom Device Huawei P20 Operating System Android 9.0   My Question or Issue After the latest update, when opening the app the first screen loads fine. How...

331 Views

0 replies

2 likes

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Solved!! The latest update has jumbled up the order of my playlists

PlanPremiumCountryUKMy Question or IssueSince the latest update my playlists are now being sorted by when they were last played, rather than when they were created. I have loads of playlists and I'm struggling to find them when they keep switching ar...

Newbie

  Plan Premium Country UK My Question or Issue Since the latest update my playlists are now being sorted by when they were last played, rather than when they were created. I have loads of ...

daxliniere

Newbie

1228 Views

2 replies

4 likes

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Can't Play Songs in Like Songs Playlist

PlanPremiumCountryUSADeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or IssueFirst of all, just to hop on the hate train, the new UI is horrible. Spotify, please go back. If it ain't broke don't fix it. Since the new update, I can no...

Newbie

Plan Premium Country USA Device Samsung Galaxy S9+ Operating System Android Oreo   My Question or Issue First of all, just to hop on the hate train, the new UI is horrible. Spotif...

289 Views

0 replies

3 likes

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New Update

My Question or Issue Is there anyway to roll back the newest update? It's beyond awful, harder to use, artists page isn't even sortable FFS. Not everything is a playlist, I don't want to treat my song library like one. Christ, who designed this **ble...

Newbie

My Question or Issue   Is there anyway to roll back the newest update?  It's beyond awful, harder to use, artists page isn't even sortable FFS.   Not everything is a playlist, I do...

Tomacawk

Regular

433 Views

1 replies

5 likes

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Album songs shuffled in 'Liked songs'

PlanPremiumCountryUSADeviceGoogle Pixel 3 XLOperating SystemAndroid 9My Question or IssueIn 'Liked Songs', I have a few albums saved (I saved the album as a whole, not song by song), therefore, they were saved in order dictated by the artist/album. H...

Newbie

Plan Premium Country USA Device Google Pixel 3 XL Operating System Android 9 My Question or Issue In 'Liked Songs', I have a few albums saved (I saved the album as a whole, not song by ...

megachampp

Newbie

965 Views

1 replies

5 likes

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minimize the thumbnails

Is there anyway to minimize the ´thumbnails in the new ui? It's gonna be impossible for me to find the playlist I wanna listen to as it is now when I can only see 4 playlists each "scroll".

Music Fan

Is there anyway to minimize the ´thumbnails in the new ui?  It's gonna be impossible for me to find the playlist I wanna listen to as it is now when I can only see 4 playlists each "scroll". &n...

Eppe

Music Fan

359 Views

1 replies

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