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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118553 Views

27 replies

4 likes

  • 118553 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238947 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238947 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599871 Views

79 replies

3 likes

  • 599871 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492533 Views

581 replies

42 likes

Account
Free
  • 492533 Views
  • 581 replies
  • 42 likes

Pop up ads on android app with premium subscription!?

PlanPremiumCountryUkDeviceHonor 9Operating SystemAndroid Oreo My Question or IssueI pay for premium but I'm being shown ads. I'm not particularly happy about this. Over the past month I have had three or four so far, some for new albums but today I g...

Roadie

Plan Premium Country Uk Device Honor 9 Operating System Android Oreo   My Question or Issue I pay for premium but I'm being shown ads. I'm not particularly happy about this. Ove...

GenuineCucumber

Regular

1451 Views

2 replies

1 likes

Premium
  • 1451 Views
  • 2 replies
  • 1 likes

Multiple songs from the same artist wont play

PlanPremiumCountryUkDeviceSamsung Galaxy 8Operating system Android Oreo My Question or Issue I have a playlist with over 1000 songs in it some artist imagine dragons for example has 50+ songs ordered in artist format but will only play about 10-20 wh...

Casual Listener

Plan Premium Country Uk Device Samsung Galaxy 8 Operating system  Android Oreo   My Question or Issue  I have a playlist with over 1000 songs in it some artist imagine d...

463 Views

0 replies

2 likes

  • 463 Views
  • 0 replies
  • 2 likes

Solved!!Superuser Contribution Songs from the same artist won't play

PlanPremiumCountryUkDeviceSamsung Galaxy 8Operating system Android Oreo My Question or IssueMany songs from the same artist will not play one after the other even when sorted into artist order

Casual Listener

Plan Premium Country Uk Device Samsung Galaxy 8 Operating system  Android Oreo   My Question or Issue Many songs from the same artist will not play one after the other even ...

Ethanpye

Casual Listener

1218 Views

3 replies

0 likes

  • 1218 Views
  • 3 replies
  • 0 likes

Album art zoom-in

PlanPremiumCountry DeviceOnePlus 6tOperating SystemAndroid 9 My Question or IssueWhat happened to the ability to zoom-in on album art in the Android app?

Casual Listener

Plan Premium Country   Device OnePlus 6t Operating System Android 9   My Question or Issue What happened to the ability to zoom-in on album art in the Android app?  

Beltane575xx

Roadie

4934 Views

5 replies

7 likes

  • 4934 Views
  • 5 replies
  • 7 likes

No Radio Option on Spotify Mobile

PlanFreeCountryUnited StatesDeviceSamsung Galaxy s7 EdgeOperating SystemAndroid 8.0.0 My Question or IssueOn my Spotify mobile app, I don't have the option in my context menu to go to playlist radio. I recently saw that the radio feature was re-added...

Casual Listener

Plan Free Country United States Device Samsung Galaxy s7 Edge Operating System Android 8.0.0   My Question or Issue On my Spotify mobile app, I don't have the option in my context menu...

Yoshim3to

Casual Listener

715 Views

2 replies

0 likes

  • 715 Views
  • 2 replies
  • 0 likes

Bluetooth suddenly stopped working

Xiaomi mi-5s - MIUI 9Bose AE2 soudlink I've the same setup since 3 years and never i had this problem. Bluetooth have suddenly stopped working but music is still playing on the app. SPOTIFY is the ONLY application impacted so it's not device related....

Visitor

Xiaomi mi-5s - MIUI 9 Bose AE2 soudlink   I've the same setup since 3 years and never i had this problem. Bluetooth have suddenly stopped working but music is still playing on the app. SPOTIF...

AndrewRobs01

Composer

595 Views

1 replies

1 likes

  • 595 Views
  • 1 replies
  • 1 likes

Superuser Contribution Music suddenly stops when screen is off

PlanPremiumCountryUnited States DeviceSamsung Galaxy S10EOperating SystemAndroid My Question or IssueI have seen other posts on this forum with the same issue but with no answers to them, and I am having the exact same issue. My issue is that my musi...

Gig Goer

Plan Premium Country United States  Device Samsung Galaxy S10E Operating System Android   My Question or Issue I have seen other posts on this forum with the same issue but with n...

Katerina

Spotify Legend

5976 Views

4 replies

2 likes

  • 5976 Views
  • 4 replies
  • 2 likes

Superuser Contribution Interrupting songs

PlanPremiumCountryUnited statesDeviceSamsung Galaxy 9 My Question or IssueWhenever I start to listen to music or even when I am offline and have the app closed, playlists and songs that I didn't listen to suddenly pop up and suddenly interrupt other ...

Casual Listener

Plan Premium Country United states Device Samsung Galaxy 9   My Question or Issue Whenever I start to listen to music or even when I am offline and have the app closed, playlists and son...

Petya

Community Legend

1199 Views

4 replies

0 likes

  • 1199 Views
  • 4 replies
  • 0 likes

Superuser Contribution Music (even downloaded) just stops

PlanPremiumCountryGermanyDeviceSamsung Galaxy S10+Operating SystemAndroid Pie My Question or IssueWhen I Play music, no matter how my internet connection is or i have downloaded the track, it suddenly stops but it's not Paused. Sometimes it continues...

Casual Listener

  Plan Premium Country Germany Device Samsung Galaxy S10+ Operating System Android Pie   My Question or Issue When I Play music, no matter how my internet connection is or i have...

Petya

Community Legend

675 Views

1 replies

0 likes

Android 9
  • 675 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify logs out, says ‘offline’ and deletes downloads when logged back in

PlanPremium (Family Plan)CountryAustraliaDeviceGalaxy S10Operating SystemAndroid 9 ‘Pie’ My Question or IssueHey everyone, first timer here so bear with me. I’ve been using the Spotify Family Plan with my family as per normal for about a year. Lately...

Visitor

Plan Premium (Family Plan) Country Australia Device Galaxy S10 Operating System Android 9 ‘Pie’    My Question or Issue Hey everyone, first timer here so bear with me🙈.   ...

Petya

Community Legend

982 Views

1 replies

0 likes

  • 982 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song keeps pausing and playing on it's own when I start the app

I'm an extremely satisfied Spotify listener and my device is OPPO A3s and my operating system is Android. For the past few days my Spotify has been acting funny. I mean that when I plug in my earphones and try to listen to the songs the song keeps on...

Casual Listener

I'm an extremely satisfied Spotify listener and my device is OPPO A3s and my operating system is Android.  For the past few days my Spotify has been acting funny. I mean that when I plug in my ...

Petya

Community Legend

1380 Views

4 replies

0 likes

  • 1380 Views
  • 4 replies
  • 0 likes

Superuser Contribution Android App stürzt ab

Hallo zusammen,seit gestern kann ich meine Spotify App nicht starten. Sie stürzt eigentlich sofort nach dem öffnen wieder ab. Es erscheint kurz der gräuliche Hintergrund der App und das wars dann.Ich habe sie bereits deinstalliert, Cache gelöscht etc...

Visitor

Hallo zusammen, seit gestern kann ich meine Spotify App nicht starten. Sie stürzt eigentlich sofort nach dem öffnen wieder ab. Es erscheint kurz der gräuliche Hintergrund der App und das wars dann. ...

Petya

Community Legend

2173 Views

1 replies

0 likes

  • 2173 Views
  • 1 replies
  • 0 likes

Superuser Contribution The Downloaded Songs stay for OFFLINE USE only for 24 hours

Hi, I own a Samsung M30 mobile with the latest software and using the latest Spotify app (premium). The issue is that the Downloaded Songs stay for OFFLINE USE only for 24 hours. Every morning, all the songs are removed and downloaded through WiFi au...

Newbie

Hi, I own a Samsung M30 mobile with the latest software and using the latest Spotify app (premium).    The issue is that the Downloaded Songs stay for OFFLINE USE only for 24 hours. ...

Petya

Community Legend

788 Views

1 replies

0 likes

  • 788 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops after a few secounds

PlanPremiumCountrySwedenDeviceHTCOperating Sys Android My Question or IssueSpotify stops after a few secounds on my mobile, when using my computer it works fine. I've re installed the app two times without solving the issue. Problem stared yeasterday...

Visitor

Plan Premium Country Sweden Device HTC Operating Sys  Android   My Question or Issue Spotify stops after a few secounds on my mobile, when using my computer it works fine. I've re...

Petya

Community Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

No songs or playlists shown in the app, internet connection doesn't seem to work with spotify

PlanPremium familyCountryUS (currently outside but the plan was purchased there)DevicePocophone f1Operating SystemLineage OS 16, android 9 My Question or IssueFor the past few months Spotify hasn't been able to connect to the internet while using cel...

Newbie

Plan Premium family Country US (currently outside but the plan was purchased there) Device Pocophone f1 Operating System Lineage OS 16, android 9   My Question or Issue For the past fe...

eltoch

Composer

671 Views

1 replies

0 likes

Android 9
mobile app
no connection
  • 671 Views
  • 1 replies
  • 0 likes

Problem with playlist in app

PlanPremiumCountryNorway DeviceHonor 9 liteOperating Systemandroid My Question or IssueHey spotify I've recently update spotify app to the newest update and with new update I lost my all playlist they are not deleted just they are not in my libery as...

Newbie

  Plan Premium Country Norway   Device Honor 9 lite Operating System android   My Question or Issue Hey spotify I've recently update spotify app to the newest update and wi...

eltoch

Composer

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Still no option for Android users to share Spotify songs on Instagram stories

Simply put, I googled how to share Spotify songs to Instagram stories and I can't do it! As an artist this is frustrating because I'd love to do so. When I Googled this I saw responses here from Spotify saying it will be added but they have not added...

Roadie

Simply put, I googled how to share Spotify songs to Instagram stories and I can't do it! As an artist this is frustrating because I'd love to do so.   When I Googled this I saw responses here ...

eltoch

Composer

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

My premium account in android , premium features says (Not avaliable offline mode in this moment )

PlanPremium CountryMexico DeviceSamsung Galaxy S7 Active Operating SystemAndroid 8.0 Issue Hello everyone Using prepaid card , my premium account on android premium features or options appear saying : Not avaliable at this time

Visitor

Plan Premium   Country Mexico   Device Samsung Galaxy S7 Active  Operating System Android 8.0   Issue   Hello everyone  Using prepaid card , my premium acc...

eltoch

Composer

508 Views

1 replies

0 likes

Android
not avaliable in this moment
premium feature doesnt work
  • 508 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't download a playlist

PlanPremiumCountryAustriaDeviceSamsungGalaxy S8Operating SystemAndroid My Question or IssueEverytime i wanna download my playlist of the localfiles the download stops after the half of the songs.

Casual Listener

  Plan Premium Country Austria Device SamsungGalaxy S8 Operating System Android   My Question or Issue Everytime i wanna download my playlist of the localfiles the download stops...

Katerina

Spotify Legend

794 Views

2 replies

0 likes

  • 794 Views
  • 2 replies
  • 0 likes

Superuser Contribution Everytime when I open spotify it shows the login

PlanFree/PremiumCountryRomaniaDeviceAndoridOperating SystemAndroidMy Question or IssueEverytime when I open the spotift, it request to log in. I have uninstalled it and reinstalled, but same.

Visitor

Plan Free/Premium Country Romania Device Andorid Operating System Android My Question or Issue Everytime when I open the spotift, it request to log in. I have uninstalled it and reinstalled,...

Petya

Community Legend

693 Views

1 replies

0 likes

  • 693 Views
  • 1 replies
  • 0 likes