Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

201734 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 201734 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

546040 Views

78 replies

3 likes

  • 546040 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453911 Views

571 replies

38 likes

Account
Free
  • 453911 Views
  • 571 replies
  • 38 likes

Superuser Contribution How do I get rid of duplicates in my library?

PlanPremiumDeviceOnePlus 6Operating SystemAndroid 9/Oxygen OS 9.0.8 My Question or IssueI need help fixing this. Everything is the Artist section of my library is messed up. This happened at some point after the previous update I guess. There are dup...

Casual Listener

  Plan Premium Device OnePlus 6 Operating System Android 9/Oxygen OS 9.0.8   My Question or Issue I need help fixing this. Everything is the Artist section of my library is messe...

FaisalOmar

Casual Listener

801 Views

2 replies

0 likes

  • 801 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music doesn’t play for random songs

Hi I’m logged into my Android 9 device for Spotify and it seems that certain songs can be played while certain songs can’t be played. What I get is the song and then screen with the timer at 0:00 and it doesn’t move despite many attempts to click on ...

Visitor

Hi I’m logged into my Android 9 device for Spotify and it seems that certain songs can be played while certain songs can’t be played. What I get is the song and then screen with the timer at 0:00 and...

Petya

Community Legend

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't play new songs and only can listen my lists shuffled

PlanFreeCountryHungaryDeviceSamsung GalaxyOperating SystemAndroid My Question or IssueI registered on Spotify 10 days ago. Everything was OK, I made playlists, searched for new songs and albums and liked them, etc. I was able to listen my playlists o...

Casual Listener

Plan Free Country Hungary Device Samsung Galaxy Operating System Android   My Question or Issue I registered on Spotify 10 days ago. Everything was OK, I made playlists, searched for n...

Petya

Community Legend

824 Views

3 replies

0 likes

  • 824 Views
  • 3 replies
  • 0 likes

Superuser Contribution Samsung Galaxy S10: Music Stops Playing After Screen Is Locked on Bluetooth

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10Operating SystemAndroid 9 Pie My Question or IssueMy music will stop playing a few seconds after I lock my screen. It seems to only be happening on Bluetooth, as when I disconnect it seems to wor...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy S10 Operating System Android 9 Pie   My Question or Issue My music will stop playing a few seconds after I lock my screen. It s...

Petya

Community Legend

5782 Views

3 replies

2 likes

bluetooth
Help
music stops playing
Power Saver
Samsung
  • 5782 Views
  • 3 replies
  • 2 likes

Superuser Contribution Idea: Can we make our Recently Played list more accessible on mobile?

PlanPremiumCountryUnited States of AmericaDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueCould the wonderful engineers at Spotify make the Recently Played list more accessible on mobile? Currently on mobile, the user has to pe...

Casual Listener

Plan Premium Country United States of America Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue Could the wonderful engineers at Spotify make the Recent...

Petya

Community Legend

5655 Views

1 replies

2 likes

  • 5655 Views
  • 1 replies
  • 2 likes

Superuser Contribution hi

i have a Coolpad Legacy Go Andriod phone and every song i play skips for a brief second any idea how to fix?

Casual Listener

i have a Coolpad Legacy Go Andriod phone and every song i play skips for a brief second any idea how to fix?  

Petya

Community Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Superuser Contribution Following a friend

PlanFreeCountryIndiaDeviceOnePlus 5TOperating SystemAndroid Pie My Question or IssueThere's no option of following people on android app.Even in profile section there's no option to view your followers and following.It's disappointing that Spotify is...

Casual Listener

Plan Free Country India Device OnePlus 5T Operating System Android Pie   My Question or Issue There's no option of following people on android app. Even in profile section there's no ...

ashutoshverma

Casual Listener

667 Views

2 replies

0 likes

  • 667 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can a long-press aspect be added to the Rewind button to select the Previous Track

Can a long-press aspect be added to the Rewind button to select the Previous Track? Or, to bring up a menu of recently played tracks or playlists?

Visitor

Can a long-press aspect be added to the Rewind button to select the Previous Track?   Or, to bring up a menu of recently played tracks or playlists?

Petya

Community Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution no search available on latest android auto

I am running android auto on a google pixel with the latest version of android auto and android 10.spotify works well but I cannot search for song even when I am parked. normally apps on AA hide the search field when the car is moving but then reappe...

Newbie

I am running android auto on a google pixel with the latest version of android auto and android 10. spotify works well but I cannot search for song even when I am parked. normally apps on AA hide th...

Peter

Spotify Legend

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Superuser Contribution Current User Interface

I have been using another phone and had no disk space so I didn't update spotify, but after I changed my phone I downloaded an updated version and I don't think the current interface is user friendly at all. We could search a song in our playlist wit...

Visitor

I have been using another phone and had no disk space so I didn't update spotify, but after I changed my phone I downloaded an updated version and I don't think the current interface is user friendly...

Petya

Community Legend

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Library is an absolute mess now

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy / Acer LaptopOperating SystemAndroid / Windows 10 My IssueEver since this god-awful update my library has been in shambles. -Should have just made it so I am automatically following the artist I alr...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy / Acer Laptop Operating System Android / Windows 10   My Issue Ever since this god-awful update my library has been in shambles...

Petya

Community Legend

690 Views

1 replies

2 likes

  • 690 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution I have an SD card but I cannot open other to save my downloaded music there.

PlanPremiumCountryUSDevicePablano. VLE5Operating SystemAndroid 8.1.0 My Question or IssueI have an SD card but I cannot open other to save my downloaded music there.

Casual Listener

Plan Premium Country US Device Pablano. VLE5 Operating System Android 8.1.0   My Question or Issue I have an SD card but I cannot open other to save my downloaded music there.

Peter

Spotify Legend

789 Views

3 replies

0 likes

  • 789 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bass dial missing on S10+

Plan: premiumCountry: UK Device: Samsung S10+Operating System: I've just upgraded my phone from a S8 to S10+. Then I noticed that the sound of my Spotify songs were different. When I checked the equaliser, I noticed that the bass/treble and instrumen...

Casual Listener

Plan: premium Country: UK   Device: Samsung S10+ Operating System:   I've just upgraded my phone from a S8 to S10+. Then I noticed that the sound of my Spotify songs were different. W...

Peter

Spotify Legend

1867 Views

3 replies

0 likes

  • 1867 Views
  • 3 replies
  • 0 likes

Superuser Contribution My downloaded music has all disappeared. I'm livid.

None of the below information is required. However, the more you provide the easier it will be for us to try Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have used premium for years. Now suddenly, i go on holiday, to ...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question...

Petya

Community Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't go to playlist radio

PlanPremiumCountryUSADeviceSamsung Galaxy S7, Web PlayerOperating SystemAndroid Oreo, Windows 10 My Question or IssueI have a playlist of my favorite songs, and when I try to go to playlist radio on my phone, it says that the playlist radio isn't ava...

Newbie

Plan Premium Country USA Device Samsung Galaxy S7, Web Player Operating System Android Oreo, Windows 10   My Question or Issue I have a playlist of my favorite songs, and when I t...

Petya

Community Legend

569 Views

1 replies

1 likes

  • 569 Views
  • 1 replies
  • 1 likes

Superuser Contribution suggest playlists when adding a song to a playlist

Hi Guys, When I add a song to a playlist on android, I often have to navigate a bit through folders to get to the playlist I want. When adding a couple of songs this can become quite tedious. So I figured, how great would it be if, when adding a song...

Newbie

Hi Guys,   When I add a song to a playlist on android, I often have to navigate a bit through folders to get to the playlist I want. When adding a couple of songs this can become quite tedious...

Petya

Community Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Cannot Sync/Download Local Files on Phone

Yesterday, I was able to play my sycned offline songs without any issues.Today as I use the app, all of my local songs are now greyed out and are unable to be played on mobile anymore. I tried re-downloading my songs, but when I set the slider to Dow...

Casual Listener

Yesterday, I was able to play my sycned offline songs without any issues. Today as I use the app, all of my local songs are now greyed out and are unable to be played on mobile anymore.  I tri...

l3ml

Casual Listener

3241 Views

3 replies

0 likes

  • 3241 Views
  • 3 replies
  • 0 likes

Spotify unpauses by accident

PlanPremiumDeviceBlackberry Key2Operating SystemAndroid Oreo I have a physical pause/unpause button on my Blackberry Key2 (Oreo 8 point something). In fact, it's a "convenience key" that I programmed with a 3rd party app (Button Mapper) to work as su...

Music Fan

Plan Premium Device Blackberry Key2 Operating System Android Oreo   I have a physical pause/unpause button on my Blackberry Key2 (Oreo 8 point something). In fact, it's a "convenience key...

578 Views

0 replies

0 likes

  • 578 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify repeatedly stops playing for a few seconds (or longer) when screen is off

PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy S9Operating SystemAndroid version 9 My Question or IssueWhen my screen is off, there is a very random and unpredictable issue where the music suddenly stops playing. Generally it doesn't restart until...

Visitor

Plan Premium Country Switzerland Device Samsung Galaxy S9 Operating System Android version 9   My Question or Issue When my screen is off, there is a very random and unpredictable issu...

pisuicas

Casual Listener

10182 Views

15 replies

3 likes

  • 10182 Views
  • 15 replies
  • 3 likes

Solved!! Saving an album doesnt add to my library.

Hi I'm not sure if this is normal or not ,but it's a little frustrating. Whenever I want to save a whole album to my library it doesnt save eventhough it says it is. So then I have to individually like each song for them to be in there. Anyone have a...

Newbie

Hi I'm not sure if this is normal or not ,but it's a little frustrating. Whenever I want to save a whole album to my library it doesnt save eventhough it says it is. So then I have to individually li...

Emilia_8

Community Legend

784 Views

1 replies

0 likes

  • 784 Views
  • 1 replies
  • 0 likes