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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryUkDeviceAll My Question or IssueMy playlists keep changing order. All albums in my playlists are going back to front, and then the songs seem to play in a random order from said album. To fix, everytime I open the playlist if I've p...
Plan Premium Country Uk Device All My Question or Issue My playlists keep changing order. All albums in my playlists are going back to front, and then the songs seem to play in a rando...
521 Views
0 replies
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PlanPremiumCountry Device Operating System My Question or IssueHome album artworks are too big! How to solve it?? Let me know the solution. Thanks.
Plan Premium Country Device Operating System My Question or Issue Home album artworks are too big! How to solve it?? Let me know the solution. Thanks.
245 Views
0 replies
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Why "play on spotify" button is not present on Instagram. I have tried to uninstall and reinstall Spotify and Instagram both.even I had sacrificed my downloads after resetting my phone. Although JioSaavn -a music streaming app in India is showing tha...
Why "play on spotify" button is not present on Instagram. I have tried to uninstall and reinstall Spotify and Instagram both.even I had sacrificed my downloads after resetting my phone. Although JioS...
Spotify Star
404 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, ...
Casual Listener
1880 Views
4 replies
1 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueI can't share music to my instagram story and I've never had the option to. I am doing everything correctly, I have tried clearing cache and reinstalling both app...
Plan Premium Country USA Device Samsung Galaxy S7 Operating System Android My Question or Issue I can't share music to my instagram story and I've never had the option to. I ...
Regular
835 Views
2 replies
0 likes
PlanPremiumCountry Device(Moto G6) My Question or IssueI've recently noticed that shuffling a playlist essentially turns on shuffle for the whole app. So if I shuffle all my liked songs, and then decide to play an album(expecting it to play sequentia...
Plan Premium Country Device (Moto G6) My Question or Issue I've recently noticed that shuffling a playlist essentially turns on shuffle for the whole app. So if ...
Spotify Star
807 Views
3 replies
0 likes
Android My Question or IssueMost things won't play at all, the one's that do play stop after 10 seconds. The web player won't load. I reinstalled, restarted phone etc. Any ideas?
Android My Question or Issue Most things won't play at all, the one's that do play stop after 10 seconds. The web player won't load. I reinstalled, restarted phone etc. Any ideas?
Spotify Star
516 Views
3 replies
0 likes
Plan Premium swedenCountry swedenDeviceNote 10/Frontier s3Operating SystemAndroid My Question or Issue cant download spotify from the store on the watch, i guess there is no support yet to get spotify to work on the Frontier s3 when its connectet to ...
Plan Premium sweden Country sweden Device Note 10/Frontier s3 Operating System Android My Question or Issue cant download spotify from the store on the watch,...
Spotify Star
698 Views
1 replies
0 likes
PlanPremium Family PlanCountryUSADevice(Samsung Galaxy 7)Operating System(Android Oreo) My Question or IssueWhen I open the spotify app on my phone and go to a playlist, I click on the 'dots' next to a song for 'more options', the menu screen doesn't...
Plan Premium Family Plan Country USA Device (Samsung Galaxy 7) Operating System (Android Oreo) My Question or Issue When I open the spotify app on my phone and go to a p...
Spotify Star
707 Views
1 replies
2 likes
My Spotify app on my Samsung Galaxy J3 has recently started constantly pausing or skipping to random other songs in the playlist when I'm listening to it on the go. It seems to have gotten worse over the last few days, to the point that the app is co...
My Spotify app on my Samsung Galaxy J3 has recently started constantly pausing or skipping to random other songs in the playlist when I'm listening to it on the go. It seems to have gotten worse over...
Spotify Star
534 Views
1 replies
0 likes
For the moving backgrounds/videos that accompany certain songs on the Android app, is there a way to save these looped images so that they can be used as a wallpaper? The one I am looking for specifically is for the song Ritual by Rita Ora, Tiesto, a...
For the moving backgrounds/videos that accompany certain songs on the Android app, is there a way to save these looped images so that they can be used as a wallpaper? The one I am looking for...
Spotify Star
2033 Views
1 replies
0 likes
Been using android. My device cannot download songs. Why? I tried to remove all devices already but I still could not download it.
Been using android. My device cannot download songs. Why? I tried to remove all devices already but I still could not download it.
Spotify Star
506 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceHonor 9 LiteOperating SystemAndroid 92 My Question or IssueFollowing a restart of my phone I attempted to launch Spotify, it then asked me to log in with username/password (unusual as it wouldn't normally do so) which I did....
Plan Premium Country UK Device Honor 9 Lite Operating System Android 92 My Question or Issue Following a restart of my phone I attempted to launch Spotify, it then asked me t...
Spotify Star
2400 Views
3 replies
0 likes
Plan Premium Country United Kingdom Device Samsung Galaxy S10+ Operating System Android P My Question or Issue When I share via Facebook Messenger, the select contact page that comes up shows the old Messenger design. This doesn't happen with any oth...
Plan Premium Country United Kingdom Device Samsung Galaxy S10+ Operating System Android P My Question or Issue When I share via Facebook Messenger, the select contact page ...
Regular
2136 Views
7 replies
0 likes
Hi, I'm having issues with Spotify. Device: Samsung Galaxy S10+OS: Android 9So this kinda topic has already been opened, and it's now also in the FAQ. And the answer is "Just reinstall the app." Geee thanks. Though I wouldn't blame you if it worked f...
Hi, I'm having issues with Spotify. Device: Samsung Galaxy S10+ OS: Android 9 So this kinda topic has already been opened, and it's now also in the FAQ. And the answer is "Just reinstall t...
Casual Listener
727 Views
1 replies
0 likes
This update, and the concept of the Liked Songs playlist is a mess. The most basic feature in any music player - shuffle all songs - seems to be impossible now. The concept of simply saving songs to your library? Out the window. The way things are se...
This update, and the concept of the Liked Songs playlist is a mess. The most basic feature in any music player - shuffle all songs - seems to be impossible now. The concept of simply saving songs to ...
Visitor
4273 Views
14 replies
52 likes
It's been over two weeks since you removed the widget and linked to a post supposed to explain why, but all it contained was a short messege that said that the widget had been retired. So I was wondering if the people you have working costumer relati...
It's been over two weeks since you removed the widget and linked to a post supposed to explain why, but all it contained was a short messege that said that the widget had been retired. So I was wonde...
Community Legend
1833 Views
4 replies
4 likes
PlanPremiumOperating SystemWin 10 / Android Alright, so when I attempt to copy local files from my PC to my phone, only some of them transfer. I have ensured that these files are mp3s. I have been able to transfer these exact files in the past (my sd...
Plan Premium Operating System Win 10 / Android Alright, so when I attempt to copy local files from my PC to my phone, only some of them transfer. I have ensured that these files are mp3s....
Community Legend
822 Views
3 replies
0 likes
PlanFreeCountryUAE Device(Xiaomi red me note4)Operating SystemAndroid 7 My Question or IssueHaving installed application, limitation would have been working untill I go for specific artist or song search. Would I use daily mix or anything from home a...
Plan Free Country UAE Device (Xiaomi red me note4) Operating System Android 7 My Question or Issue Having installed application, limitation would have been working un...
Not applicable
901 Views
2 replies
0 likes
So, up until this weekend my Spotify was working fine. Then Sunday night it suddenly stops playing when the phone locks... will continue to play after phone locks for roughly 30 seconds and then stops but will resume the minute i reactivate the scree...
So, up until this weekend my Spotify was working fine. Then Sunday night it suddenly stops playing when the phone locks... will continue to play after phone locks for roughly 30 seconds and then stop...
Spotify Star
566 Views
1 replies
0 likes
