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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Latest June Android Update Removed Features

PlanPremium CountrySouth Africa DeviceSamsung Galaxy S10+ Operating SystemAndroid Pie My Question or IssueI hate being the kind of customer to complain but the latest June updates have removed some features/funtionality on the app.I prefer seeing all...

Newbie

Plan Premium   Country South Africa   Device Samsung Galaxy S10+   Operating System Android Pie   My Question or Issue I hate being the kind of customer to complain b...

616 Views

0 replies

2 likes

Android
app update
Samsung Galaxy S10+
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Spotify won't play certain songs on mobile phone offline

INFO: United Kingdom, Spotify Premium, Sony Experia Z3, Android My Question or Issue Hi folks, it's my first time here and I have to admit that I'm not very techy, but I'm hoping someone can help me with a problem I have. I've looked through some thr...

Casual Listener

INFO: United Kingdom, Spotify Premium, Sony Experia Z3, Android   My Question or Issue   Hi folks, it's my first time here and I have to admit that I'm not very techy, but I'm hoping so...

robertflac

Casual Listener

331 Views

1 replies

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New UI

PLEASE SWITCH BACK TO THE OLD UI. THIS NEW ONE IS TERRIBLE AND BORDERLINE UNUSABLE

Newbie

PLEASE SWITCH BACK TO THE OLD UI. THIS NEW ONE IS TERRIBLE AND BORDERLINE UNUSABLE     

384 Views

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Searching a saved song

PlanPremiumCountry Czech RepublicDeviceBlackBerry Key2Operating SystemAndroid OreoMy Question or IssueHello,After a recent update (8.5.10.774), I can no longer find a way to search in my saved songs. In Your Library, I can search artists, playlists a...

Regular

Plan Premium Country 🇨🇿 Czech Republic Device BlackBerry Key2 Operating System Android Oreo My Question or Issue Hello, After a recent update (8.5.10.774), I can no longer find a way...

291 Views

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why does the new update make it no longer possible to delete tracks from albums but still save it?

PlanPremiumCountryUS DeviceMoto Z3Operating Systemwhatever they've named the most up to date**bleep** My Question or IssueI can no longer delete some tracks from albums? No right click or left click option to delete tracks exists anymore. I would lik...

Casual Listener

Plan Premium Country US   Device Moto Z3 Operating System whatever they've named the most up to date**bleep**    My Question or Issue I can no longer delete some tracks from...

283 Views

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Can't download podcast

PlanPremiumCountryPolandDeviceXiaomi Mi5Operating SystemAndroid My Question or IssueI have problem with downloading podcast episodes. However there's no problem with dowloading music, it's problem only with podcast. I reinstalled app and erased all d...

Newbie

Plan Premium Country Poland Device Xiaomi Mi5 Operating System Android   My Question or Issue I have problem with downloading podcast episodes. However there's no problem with dowloadi...

470 Views

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shuffle disables when selecting songs

PlanPremiumCountryNetherlandsDeviceSamsung galaxy Note 9Operating SystemAndroid 9.0 My Question or Issue since the update, when i select a song in a random playlist, the suffle mode automatically disables, and i have to enable it every time. very ann...

Newbie

Plan Premium Country Netherlands Device Samsung galaxy Note 9 Operating System Android 9.0   My Question or Issue   since the update, when i select a song in a random playlist, t...

371 Views

0 replies

0 likes

mobile applications
shuffle
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I have honor 8 and in my Spotify premium missing the choice of equalizer. Why?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

296 Views

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All songs shuffle and play disappeared after latest phone update

PlanPremiumCountryNew Zealand Device Samsung Galaxy 8 My Question or Issue

Casual Listener

Plan Premium Country New Zealand  Device  Samsung Galaxy 8   My Question or Issue  

OlyaT

Casual Listener

482 Views

2 replies

1 likes

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Why are the mentally inept in charge of decision making at Spotify?

When I want to listen to music from a specific artist, I go to the artist page and click the play button. This redirects me to a playlist called "This is (artist)" and that playlist has a few songs spotify picked out for me. I was never asked if I wa...

Newbie

When I want to listen to music from a specific artist, I go to the artist page and click the play button. This redirects me to a playlist called "This is (artist)" and that playlist has a few songs s...

robertflac

Casual Listener

511 Views

1 replies

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Removing from Recently Played

Do I have Spotify Premium and with this new update I don't know how to remove an album from my recently played. If anyone can help me out, I would really appreciate it.

Visitor

Do I have Spotify Premium and with this new update I don't know how to remove an album from my recently played. If anyone can help me out, I would really appreciate it.

user-removed

Not applicable

850 Views

2 replies

2 likes

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Spotify continues to play even when not in use when connected to Bluetooth.

PlanPremiumCountryUkDeviceNokia 5Operating System9 My Question or IssueWhen I am connected to my car through Bluetooth and change from media to radio, Spotify continues to play. You can't hear it but when you come back to media the song has moved on....

Newbie

Plan Premium Country Uk Device Nokia 5 Operating System 9   My Question or Issue When I am connected to my car through Bluetooth and change from media to radio, Spotify continues to pl...

250 Views

0 replies

1 likes

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Can't access Artists since last update

PlanPremiumCountryArgentinaDeviceMoto G6 PlayOperating SystemAndroid Pie My Question or IssueHello Spotify, since your last update this week I can't access 90% of my Artists anymore, they all appear as shown in screenshots. I'm not the only one exper...

Casual Listener

Plan Premium Country Argentina Device Moto G6 Play Operating System Android Pie   My Question or Issue Hello Spotify, since your last update this week I can't access 90% of my Artists ...

Shini

Newbie

1047 Views

4 replies

2 likes

artist
artists
Update
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Making Spotify Worse

PlanPremiumCountryCanadaDevicePixel 3 XLOperating SystemNewest Android My Question or IssueIt feels like this latest update has totally borked the interface. In the past app updates have been subtle and reasonable to adjust to. This latest one seems ...

Regular

Plan Premium Country Canada Device Pixel 3 XL Operating System Newest Android   My Question or Issue It feels like this latest update has totally borked the interface. In the past app ...

user-removed

Not applicable

860 Views

7 replies

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Superuser Contribution Spotify keeps pausing every 30-60 seconds on Android

PlanFreeCountryUnited States DeviceSamsung S10+Operating SystemAndroid 9 My Question or IssueWhen I use the power button to turn my screen off, my music will randomly pause after 60 seconds or so. I checked settings and I have it so that Spotify is n...

Casual Listener

Plan Free Country United States   Device Samsung S10+ Operating System Android 9   My Question or Issue When I use the power button to turn my screen off, my music will randomly ...

Novy

Moderator

41764 Views

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Superuser Contribution Play a specific Podcast via Tasker

Hi all, I'm trying to automatically play the newest episodes of a podcast after I connect to a certain BT device.But I can't get tasker to start playing a podcast.This thread shows how this works for playlists, but none of these options work for podc...

Casual Listener

Hi all,   I'm trying to automatically play the newest episodes of a podcast after I connect to a certain BT device. But I can't get tasker to start playing a podcast. This thread shows ...

Ivan

Spotify Legend

1568 Views

2 replies

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Android Car View not showing up when connected to BT

PlanPremiumCountryPolandDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 8.0 My Question or IssueHey!I have an issue with Car View - when I connect to my BT in car (which handles calls and music playback) Car View does not show up in Spotify app. ...

Newbie

Plan Premium Country Poland Device Samsung Galaxy S7 Edge Operating System Android 8.0   My Question or Issue Hey! I have an issue with Car View - when I connect to my BT in car (whic...

515 Views

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Daily Mix/Discover Weekly/Release Radar all disappeared, replaced with Podcasts

PlanFreeCountryUnited StatesDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid OreoApp Version8.5.10.774 My Question or IssueFor the past two days, the Daily Mixes and other Made for You playlists have disappeared on my Spotify Free app. This was ar...

Newbie

Plan Free Country United States Device Samsung Galaxy S7 Edge Operating System Android Oreo App Version 8.5.10.774   My Question or Issue For the past two days, the Daily Mixes ...

327 Views

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Songs are unexpectedly resumed during daily mix playback

PlanPremiumCountryFranceDeviceNokia 7.1Operating SystemAndroid Pie My Question or IssueDuring playback of the Daily Mix, some songs are unexpectedly resumed to a position somewhere in the middle of the song (could be a position at which I skipped the...

Casual Listener

Plan Premium Country France Device Nokia 7.1 Operating System Android Pie   My Question or Issue During playback of the Daily Mix, some songs are unexpectedly resumed to a position som...

215 Views

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All songs folder?

None of the below information is required. Howdfever, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10...

Regular

None of the below information is required. Howdfever, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Mac...

peanek

Visitor

12065 Views

15 replies

7 likes

  • 12065 Views
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