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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850427 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850427 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16865 Views
  • 3 replies
  • 0 likes
  • 16865 Views
  • 3 replies
  • 0 likes

Waze still prompting to be turned on, why is this not fixed yet?

I'm running the latest Spotify from the store on Oreo, and its still prompting for WAZE ALL THE TIME. Why are you still spamming customers for waze? Get into car, WANT TO USE WAZE?Park Car, WANT TO USE WAZE?Drive thru, WANT TO USE WAZE?Goto store, WA...

  • Regular
  • I'm running the latest Spotify from the store on Oreo, and its still prompting for WAZE ALL THE TIME.   Why are you still spamming customers for   waze?   Get into   car, WANT...
  • Noah
  • Spotify Star
  • 411 Views
  • 1 replies
  • 2 likes
  • 411 Views
  • 1 replies
  • 2 likes

Waze banner returns when going to "now playing" in car mode

PlanPremiumCountryUSA DevicePixel 1Operating SystemAndroid P My Question or IssueThe Waze promo banner keeps popping up, even after repeatedly dismissing it. I can consistently reproduce this issue:1) Get into car2) Go to Spotify app3) Dismiss Waze p...

  • Newbie
  • Plan Premium Country USA   Device Pixel 1 Operating System Android P   My Question or Issue The Waze promo banner keeps popping up, even after repeatedly dismissing it. I can con...
  • Noah
  • Spotify Star
  • 268 Views
  • 1 replies
  • 1 likes
  • 268 Views
  • 1 replies
  • 1 likes

Lyrics with new update but can't view

PlanPremiumCountry Thailand DeviceHuawei p20 My Question or Issue The latest update of spotify has given me an option to view lyrics of many selected songs. However, that only works on my iPhone 6 but not Huawei p20, eventhough they both show the sam...

  • Casual Listener
  • Plan Premium Country  Thailand   Device Huawei p20   My Question or Issue  The latest update of spotify has given me an option to view lyrics of many selected songs. Howe...
  • Scrupulous
  • Casual Listener
  • 820 Views
  • 3 replies
  • 0 likes
  • 820 Views
  • 3 replies
  • 0 likes

Connecting to Spotify Notification

Hey everyone, I just noticed an odd notification start popping up on my phone and I'm not sure why it's there. At random times throughout the day, regardless of what applications are open, I'll get a notificaiton that says "Connecting to Spotify", as...

  • Composer
  • Hey everyone, I just noticed an odd notification start popping up on my phone and I'm not sure why it's there.    At random times throughout the day, regardless of what applications are o...
  • burplesnout
  • Newbie
  • 30285 Views
  • 23 replies
  • 95 likes
  • 30285 Views
  • 23 replies
  • 95 likes

Solved!! Android 9 update...unable to change tracks via Bluetooth

PremiumUSA DeviceSamsung S9+Android 9 Spotify Version 8.4.91.861 My Question or IssueAfter recent Android 9 update on Feb 2019, I'm unable to change track via Bluetooth.No response from Forward and Back controls on Honda CRV bluetooth controls.No iss...

  • Regular
  • Premium USA  Device Samsung S9+ Android 9    Spotify Version 8.4.91.861   My Question or Issue After recent Android 9 update on Feb 2019, I'm unable to change track via B...
  • NalLvsSPFY
  • Regular
  • 1139 Views
  • 1 replies
  • 1 likes
  • Android 9
    Changing Tracks
  • 1139 Views
  • 1 replies
  • 1 likes

Listening local files

PlanPremiumCountry Argentina DeviceSamsung Galaxy s8+Operating SystemAndroid Oreo My Question or Issue Hey, I would like to know i I can listen my imported local files to android outside my wifi area, that is, offline, because I can't play these impo...

  • Music Fan
  • Plan Premium Country Argentina   Device Samsung Galaxy s8+ Operating System Android Oreo   My Question or Issue  Hey, I would like to know i I can listen my imported...
  • 85 Views
  • 0 replies
  • 0 likes
  • 85 Views
  • 0 replies
  • 0 likes

Playlist Songs constantly being moved

PremiumCountryPortugal Device(Huawei P8 Lite 2015, Lenovo Legion Y520)Operating System(Android, Windows 10) My Question or Issue My playlist is normal, working just fine but once in a while songs from the middle end or random spots on my playlist kee...

  • Newbie
  •   Premium Country Portugal   Device (Huawei P8 Lite 2015, Lenovo Legion Y520) Operating System (Android, Windows 10)   My Question or Issue  My playlist is normal, work...
  • 66 Views
  • 0 replies
  • 0 likes
  • 66 Views
  • 0 replies
  • 0 likes

Constant Waze Banner

PlanPremiumCountry USDeviceGoogle Pixel 2Operating SystemAndroid Oreo My Question or Issue Every time I open the app, I get the Waze prompt. I have the setting turned off, but the pop up persists. I have checked for updates in the Play Store but I am...

  • Newbie
  • Plan Premium Country  US Device Google Pixel 2 Operating System Android Oreo   My Question or Issue  Every time I open the app, I get the Waze prompt. I have the setting...
  • Noah
  • Spotify Star
  • 237 Views
  • 2 replies
  • 0 likes
  • 237 Views
  • 2 replies
  • 0 likes

Tracks automatically deleted from a Playlist

PlanPremiumCountry CanadaDeviceAll devicesOperating SystemAll OS My Question or IssueI have a playlist that, for seemingly no reason, had ~15 or so songs deleted from it. They were not removed from Spotify (i.e. the 'show unplayable tracks' toggle do...

  • Newbie
  •   Plan Premium Country  Canada Device All devices Operating System All OS   My Question or Issue I have a playlist that, for seemingly no reason, had ~15 or so songs deleted...
  • 100 Views
  • 0 replies
  • 0 likes
  • 100 Views
  • 0 replies
  • 0 likes

Extending Private Session

PlanPremiumCountry CanadaDeviceSamsung 8A My Question or Issue I'd like it if i could adjust how long private session would stay on. I sleep listening to the rain or quiet oianos but that means tons of instrumentals are being added to my recommended ...

  • Casual Listener
  • Plan Premium Country  Canada Device Samsung 8A   My Question or Issue  I'd like it if i could adjust how long private session would stay on. I sleep listening to the rain or qu...
  • Noah
  • Spotify Star
  • 267 Views
  • 1 replies
  • 0 likes
  • extending
    Privacy
    session
  • 267 Views
  • 1 replies
  • 0 likes

Playlist issue

PlanFree/PremiumCountry ArgentinaDeviceMoto z playOperating SystemAndroid oreoMy Question or IssueWell, the problem is that I have this paylist. Ok? And I sync the app to my Chromecast. I choose a song from the playlist, everything is find, until ins...

  • Newbie
  • Plan Free/Premium Country  Argentina Device Moto z play Operating System Android oreo My Question or Issue Well, the problem is that I have this paylist. Ok? And I sync the app to my Ch...
  • 167 Views
  • 0 replies
  • 0 likes
  • Issues
    Playlist
    Problem with playing songs
    PROBLEMAS
  • 167 Views
  • 0 replies
  • 0 likes

what happened to the search bar in Android?

PlanPremiumCountry DeviceHuawei Mate 20 pro)Operating System(Android Pie) My Question or Issue the search bar at the top of the app window has been replaced by having to go into the 3 dots and using the find option, i'm not sure who thought this was ...

  • Regular
  • Plan Premium Country   Device Huawei Mate 20 pro) Operating System (Android Pie)   My Question or Issue  the search bar  at the top of the app window has been replaced b...
  • Noah
  • Spotify Star
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

Remove Songs from the Spotify's playlists

How can I remove the songs from the Spotify's playlists that are not mine, cause in IOS is possible but in Android I don't know how can I do it. PlanPremiumCountry SpainDevice BQ X2 PRO Operating System Android 8.1My Question or Issue How remove song...

  • Newbie
  • How can I remove the songs from the Spotify's playlists that are not mine, cause in IOS is possible but in Android I don't know how can I do it.  Plan Premium Country  Spain Device&nbs...
  • Noah
  • Spotify Star
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

clicking Artists directs you to discography instead of Saved songs

PlanStudent PremiumCountry USADeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or Issue The new update forces users to see the Artist's entire discography instead of conveniently playing the songs I already saved. If I click on the Arti...

  • Visitor
  • Plan Student Premium Country  USA Device Samsung Galaxy Note 8 Operating System Android  My Question or Issue   The new update forces users to see the Artist's entire discogr...
  • 71 Views
  • 0 replies
  • 0 likes
  • 71 Views
  • 0 replies
  • 0 likes

My Spotify Android s6 will not play most of my playlists and just refuses to play most songs.

Premium (free trial)USA Andriod S6 Recently I have been having problem after problem with my Spotify Phone App. When I hit shuffle on any of my playlists it only plays a small selection of the songs, over and over. I upgraded to a 60 day free trial o...

  • Casual Listener
  • Premium (free trial) USA  Andriod S6    Recently I have been having problem after problem with my Spotify Phone App. When I hit shuffle on any of my playlists it only plays a small...
  • arowrath
  • Casual Listener
  • 103 Views
  • 1 replies
  • 0 likes
  • 103 Views
  • 1 replies
  • 0 likes

Solved!! Not having block artist option

PlanPremiumCountry NetherlandsDeviceSamsung Galaxy s6Operating SystemAndroid 7.0 My Question or Issue I have seen people have the option to block an artist but when i looked at where the button is supposed to be it was not there while i do have the n...

  • Casual Listener
  • Plan Premium Country  Netherlands Device Samsung Galaxy s6 Operating System Android 7.0   My Question or Issue  I have seen people have the option to block an artist but when...
  • Fabian420
  • Casual Listener
  • 3552 Views
  • 2 replies
  • 4 likes
  • 3552 Views
  • 2 replies
  • 4 likes

New update is garbage.

The artists tab no longer shows artists that I have saved music from. It only ahows artists ive followed. Also when you click the artist it takes you to their page not the music you've saved to your library. To find all the music from an artist in my...

  • Newbie
  • The artists tab no longer shows artists that I have saved music from. It only ahows artists ive followed. Also when you click the artist it takes you to their page not the music you've saved to your ...
  • jfeldblum
  • Newbie
  • 798 Views
  • 2 replies
  • 17 likes
  • 798 Views
  • 2 replies
  • 17 likes

Solved!! Songs' pictures aren't showing in the main menu

Always when I open the Spotify app on my Android device (which is Samsung with Android Oreo), in the main menu don't appear some of the songs pictures as recommendations of Spotify; such as "Today Is The Day", "New Releases", "Just for you", "Jump ba...

  • Newbie
  • Always when I open the Spotify app on my Android device (which is Samsung with Android Oreo), in the main menu don't appear some of the songs pictures as recommendations of Spotify; such as...
  • Amadán
  • Casual Listener
  • 614 Views
  • 1 replies
  • 0 likes
  • Account
    Troubleshooting
  • 614 Views
  • 1 replies
  • 0 likes

Offline search issue

PlanPremiumCountryColombia DeviceRedmi Note 5Operating SystemAndroid Pie My Question or Issue When I leave a space in search box (when I'm in offline mode), I can't find anything because the app replace the space " " with a "%20". Any idea?

  • Newbie
  • Plan Premium Country Colombia  Device Redmi Note 5 Operating System Android Pie   My Question or Issue  When I leave a space in search box (when I'm in offline mode), I can't...
  • badderup99
  • Newbie
  • 227 Views
  • 1 replies
  • 1 likes
  • 227 Views
  • 1 replies
  • 1 likes

App keeps undownloading music

Hiya! I did a search and couldn't find what I was looking for. I apologise if it has already been asked. The app keeps undownloading my music, especially after every update. Since Spotify seems to be rolling out updates every week now, it's beginning...

  • Casual Listener
  • Hiya!  I did a search and couldn't find what I was looking for. I apologise if it has already been asked.  The app keeps undownloading my music, especially after every update. Since Spoti...
  • Mantisentil
  • Community Legend
  • 148 Views
  • 1 replies
  • 1 likes
  • 148 Views
  • 1 replies
  • 1 likes