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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 843056 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 843056 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14385 Views
  • 1 replies
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  • 14385 Views
  • 1 replies
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My Android phone and my Roku causing double scrobbles

PlanPremium Country USA DeviceSamsung Galaxy 8+Roku 3 Operating SystemAndroid 8.0.0Latest Roku updates My Question or IssueIf I am playing Spotify via my Roku 3 device, my Galaxy 8+ wants to take over. This results in double scrobbles to last.fm. How...

  • Regular
  • P lan Premium   Country  USA   Device Samsung Galaxy 8+ Roku 3   Operating System Android 8.0.0 Latest Roku updates    My Question or Issue If I am pla...
  • 308 Views
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  • Android 8
    last.fm
    Last.fm for Spotify
    Roku app
  • 308 Views
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Search not working "oops, something went wrong"

So since the last update my search is not working. I have tried reinstalling the app, signing up for beta app, adding Spotify related urls to whitelist in ad blocker, all to no avail. Any ideas? PlanPremiumCountryIreland DeviceOneplus 5tOperating Sys...

  • Casual Listener
  • So since the last update my search is not working. I have tried reinstalling the app, signing up for beta app, adding Spotify related urls to whitelist in ad blocker, all to no avail. Any ideas?&nbsp...
  • Anomaly_XB
  • Casual Listener
  • 4772 Views
  • 8 replies
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  • 4772 Views
  • 8 replies
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La musique se coupe

PlanPremium ( 0,99 3 mois)Country FranceDeviceBlackview BV7000Operating SystemAndroid My Question or Issue J'ai un nouveau téléphone, en lançant une musique, la musique se coupe pendant l'écoute quelques secondes après, et la notification de la musiq...

  • Casual Listener
  • Plan Premium ( 0,99 3 mois) Country  France Device Blackview BV7000 Operating System Android   My Question or Issue  J'ai un nouveau téléphone, en lançant une musique, la mus...
  • 488 Views
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  • 1 likes
  • 488 Views
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  • 1 likes

App creates new offline device entry daily - removes all downloads.

PlanPremiumCountry GermanyDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or Issue So I've switched from Google Play Music last week and I've been pretty satisfied, apart from this one problem I'm having and can't get rid of.My Spotif...

  • Newbie
  • Plan Premium Country  Germany Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue  So I've switched from Google Play Music last week and I've been p...
  • 119 Views
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  • 119 Views
  • 0 replies
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Discover Music Gone

nvm its inside search.. confusing

  • Casual Listener
  • nvm its inside search.. confusing
  • 147 Views
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  • 147 Views
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No Recent Activity for user

Premium Family USAWindows Desktop, iPod Touch, Samsung Galaxy Tab AWindows 10, iOS 12, Android Oreo I have a new account with 2 new users (and 1 existing user who joined my family plan through my invitiation), as the head of the account, I am followi...

  • Newbie
  • Premium Family  USA Windows Desktop, iPod Touch, Samsung Galaxy Tab A Windows 10, iOS 12, Android Oreo    I have a new account with 2 new users (and 1 existing user who joined my ...
  • 724 Views
  • 0 replies
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  • 724 Views
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Spotify stops playing after a few minutes on Nokia 2

I have a Nokia 2 phone running Android 7.1.1 (although this problem has persisted in previous versions). Whenever I run Spotify, the current song will stop playing after a few minutes. The app won't crash - it'll just stop playing. This problem appea...

  • Casual Listener
  • I have a Nokia 2 phone running Android 7.1.1 (although this problem has persisted in previous versions). Whenever I run Spotify, the current song will stop playing after a few minutes. The app won't ...
  • 665 Views
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  • 665 Views
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Offline music on Samsung Gear S3 - some trakcs do not dowload

PlanPremiumCountry PolandDeviceSamsung Gear S3 FrontierOperating SystemAndroid (paired phone)My Question or Issue I set my device to download the music from one of my playlist (about 150 tracks) according to mlendards post. It works fine for some tra...

  • Newbie
  • Plan Premium Country  Poland Device Samsung Gear S3 Frontier Operating System Android (paired phone) My Question or Issue  I set my device to download the music from one of my play...
  • 586 Views
  • 0 replies
  • 4 likes
  • 586 Views
  • 0 replies
  • 4 likes

How do i get the Spotify toolbar to appear on my phone?

On my old Sony phone i had a toolbar on the homescreen and lockscreen of my phone to quickly change songs etc. From that i could also use the 'snext song' feature on my cars bluetooth device which would skip the song.That phone broke and now i'm usin...

  • Newbie
  •     On my old Sony phone i had a toolbar on the homescreen and lockscreen of my phone to quickly change songs etc. From that i could also use the 'snext song' feature on my cars bluetooth...
  • 446 Views
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  • 2 likes
  • 446 Views
  • 0 replies
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shuffle is on Automaticaly

When i say "play my favorite songs" spotify automatically turning shuffle on. But i don't want that!How i can listen without shuffle? (google home and premium account)

  • Newbie
  • When i say "play my favorite songs" spotify automatically turning shuffle on. But i don't want that! How i can listen without shuffle?   (google home and premium account)
  • 110 Views
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  • 110 Views
  • 0 replies
  • 0 likes

Cross-fade: phone lags in games when the next song starts playing.

PlanPremiumCountryRomaniaDeviceSamsung A320FLOperating SystemAndroid Oreo My Question or IssueMy device has 2 GB of RAM.12 seconds before the current song ends, the next song kicks in. Right at that moment, the game starts lagging for 1-2 seconds.It'...

  • Visitor
  • Plan Premium Country Romania Device Samsung A320FL Operating System Android Oreo   My Question or Issue My device has 2 GB of RAM. 12 seconds before the current song ends, the ne...
  • 189 Views
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  • 189 Views
  • 0 replies
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S8+ has lost lock screen controls

PlanPremiumCountry DeviceGalaxy S8+Operating System My Question or IssueI recently lost my lock screen controls for Spotify. No updates or changes to phone. They just disappeared. Any ideas how to get them back?

  • Newbie
  • Plan Premium Country   Device Galaxy S8+ Operating System     My Question or Issue I recently lost my lock screen controls for Spotify.  No updates or changes to phone....
  • 104 Views
  • 0 replies
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  • 104 Views
  • 0 replies
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How many more years do we need to wait before shuffle actually works?

PlanPremiumCountryUSA DevicePixel 3Operating SystemAndroid 9 My Question or Issue The following issue has been noted many times in the past by many other Spotify users: The Spotify shuffle feature does not work. It shuffles from only a small subset o...

  • Newbie
  • Plan Premium Country USA  Device Pixel 3 Operating System Android 9   My Question or Issue  The following issue has been noted many times in the past by many other Spotify us...
  • suebisme
  • Newbie
  • 270 Views
  • 1 replies
  • 3 likes
  • 270 Views
  • 1 replies
  • 3 likes

Spotify not playing through Musiccast

PlanPremiumCountry Australia DeviceYamaha Music Cast Operating System Android My Question or IssueEverything was working perfectly, could open Musiccast on my Android tablet, select Spotify and play music through my Yamaha amp. Then on Christmas Eve ...

  • Newbie
  •   Plan Premium Country  Australia  Device Yamaha Music Cast  Operating System  Android   My Question or Issue Everything was working perfectly, could open Mus...
  • 830 Views
  • 0 replies
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  • 830 Views
  • 0 replies
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Sort playlist thing + bug

PlanPremiumCountryBrazil DeviceMoto Z2 PlayOperating SystemAndroid 8.0 I got really disappointed with the last update, I ALWAYS used the dropdown to sort my playlists and even to remember wich are the new songs that I added, now the dropdown is gone,...

  • Casual Listener
  • Plan Premium Country Brazil   Device Moto Z2 Play Operating System Android 8.0   I got really disappointed with the last update, I ALWAYS used the dropdown to sort my playlists an...
  • heberthbruno
  • Casual Listener
  • 359 Views
  • 3 replies
  • 3 likes
  • 359 Views
  • 3 replies
  • 3 likes

Why is the shuffle suddenly worse than ever?

PlanPremiumCountry UK DeviceMoto G5Operating SystemAndroid My Question or Issue In the past month I've noticed that the shuffle feature on my Android device, for all songs rather than a Playlist, plays the same set of recently added songs without var...

  • Casual Listener
  • Plan Premium Country  UK   Device Moto G5 Operating System Android   My Question or Issue  In the past month I've noticed that the shuffle feature on my Android device,...
  • Wintersoldier_7
  • Casual Listener
  • 327 Views
  • 2 replies
  • 2 likes
  • 327 Views
  • 2 replies
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PS4 doesn't sync

PremiumCountry USS8 My Question or Issue PlayStation account doesn't sync with PC or phone. I can log in but no playlist. Also can't log out of of playstation account Get an error.

  • Newbie
  • Premium Country  US S8   My Question or Issue  PlayStation account doesn't sync with PC or phone. I can log in but no playlist. Also can't log out of of playstation account Get a...
  • 168 Views
  • 0 replies
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  • 168 Views
  • 0 replies
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My galaxy s9 will randomly play different songs for no reason

It always asks me if I want to continue listening on web player or on my phone. And it always plays like 20 different albums PlanPremiumCountryUnited States Device Samsung Galaxy 9Operating System Android Oreo My Question or Issue Why does the web pl...

  • Newbie
  • It always asks me if I want to continue listening on web player or on my phone. And it always plays like 20 different albums   Plan Premium Country United States   Device &n...
  • 142 Views
  • 0 replies
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  • 142 Views
  • 0 replies
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Behind the Lyrics no longer showing up

PlanPremium For FamilyCountryUSADeviceGoogle Pixel 2Operating SystemAndroid Pie I've noticed recently that my Spotify app no longer shows the Behind the Lyrics like it used to. But I think it's been like this for a few months now, even before I updat...

  • Visitor
  • Plan Premium For Family Country USA Device Google Pixel 2 Operating System Android Pie   I've noticed recently that my Spotify app no longer shows the Behind the Lyrics like it used to....
  • ewh410
  • Casual Listener
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

For some playlist add to home screen doesnt work

PlanPremium CountryItaly DeviceSamsung A8 2018 My Question or Issue Hello, For some playlist add to home screen doesnt work.

  • Casual Listener
  • Plan Premium   Country Italy    Device Samsung A8 2018    My Question or Issue  Hello, For some playlist add to home screen doesnt work.
  • 243 Views
  • 0 replies
  • 3 likes
  • 243 Views
  • 0 replies
  • 3 likes