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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

1365 Views

0 replies

5 likes

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New Update Storage problem

With the new Update, there is no way to configure an external Storage (sd card) in the app. The menu item it dissapear and you can only download the music in the internal storage of the mobile.

Visitor

With the new Update, there is no way to configure an external Storage (sd card) in the app. The menu item it dissapear and you can only download the music in the internal storage of the mobile.

264 Views

0 replies

0 likes

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Spotify not playing downloaded playlists on my car stereo

PlanPremiumCountryUSADeviceEonon GA2178 Operating SystemAndriod 9My Question or IssueI have a car stereo that runs on android 9. I downloaded spotify on it and the app works fine most of the time. The issue I have is that it plays my downloaded playl...

Visitor

Plan Premium Country USA Device Eonon GA2178  Operating System Andriod 9 My Question or Issue I have a car stereo that runs on android 9. I downloaded spotify on it and the app works fi...

307 Views

0 replies

0 likes

Offline Android
Offline playlists unavailable
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Solved!!Superuser Contribution Random play with daily mix

Hello, It has been a few week since I have got issues with daily mix. In fact, the songs just play randomly. I have been trying to stop it by going into the parameter without finding the double arrows. And even when I find it, it is gray and I can't ...

Casual Listener

Hello,  It has been a few week since I have got issues with daily mix. In fact, the songs just play randomly. I have been trying to stop it by going into the parameter without finding the doubl...

Daisy

Spotify Legend

1978 Views

5 replies

0 likes

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Spotify Playlists are **bleep** and keep on changing order

PlanPremiumCountryUkDeviceAll My Question or IssueMy playlists keep changing order. All albums in my playlists are going back to front, and then the songs seem to play in a random order from said album. To fix, everytime I open the playlist if I've p...

Casual Listener

Plan Premium Country Uk Device All   My Question or Issue My playlists keep changing order. All albums in my playlists are going back to front, and then the songs seem to play in a rando...

513 Views

0 replies

0 likes

order
Playlists
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Home album artwork is weird

PlanPremiumCountry Device Operating System My Question or IssueHome album artworks are too big! How to solve it?? Let me know the solution. Thanks.

Music Fan

  Plan Premium Country   Device   Operating System     My Question or Issue Home album artworks are too big! How to solve it?? Let me know the solution. Thanks.

234 Views

0 replies

0 likes

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"Play on Spotify"

Why "play on spotify" button is not present on Instagram. I have tried to uninstall and reinstall Spotify and Instagram both.even I had sacrificed my downloads after resetting my phone. Although JioSaavn -a music streaming app in India is showing tha...

Casual Listener

Why "play on spotify" button is not present on Instagram. I have tried to uninstall and reinstall Spotify and Instagram both.even I had sacrificed my downloads after resetting my phone. Although JioS...

Noah

Spotify Star

398 Views

1 replies

0 likes

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Songs stop after 30 seconds and move on to next song

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, ...

KatieA52

Casual Listener

1860 Views

4 replies

1 likes

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Superuser Contribution Can't share to instagram story

PlanPremiumCountryUSADeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueI can't share music to my instagram story and I've never had the option to. I am doing everything correctly, I have tried clearing cache and reinstalling both app...

Regular

  Plan Premium Country USA Device Samsung Galaxy S7 Operating System Android   My Question or Issue I can't share music to my instagram story and I've never had the option to. I ...

Heartkinz17

Regular

823 Views

2 replies

0 likes

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Solved!! Shuffle persists beyond current playlist

PlanPremiumCountry Device(Moto G6) My Question or IssueI've recently noticed that shuffling a playlist essentially turns on shuffle for the whole app. So if I shuffle all my liked songs, and then decide to play an album(expecting it to play sequentia...

Casual Listener

  Plan Premium Country   Device (Moto G6)     My Question or Issue I've recently noticed that shuffling a playlist essentially turns on shuffle for the whole app. So if ...

Noah

Spotify Star

791 Views

3 replies

0 likes

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Nothing seems to work?

Android My Question or IssueMost things won't play at all, the one's that do play stop after 10 seconds. The web player won't load. I reinstalled, restarted phone etc. Any ideas?

Casual Listener

Android   My Question or Issue Most things won't play at all, the one's that do play stop after 10 seconds. The web player won't load. I reinstalled, restarted phone etc. Any ideas?

Noah

Spotify Star

503 Views

3 replies

0 likes

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Spotify on Note 10/ Frontier s3

Plan Premium swedenCountry swedenDeviceNote 10/Frontier s3Operating SystemAndroid My Question or Issue cant download spotify from the store on the watch, i guess there is no support yet to get spotify to work on the Frontier s3 when its connectet to ...

Visitor

Plan  Premium sweden Country   sweden Device Note 10/Frontier s3 Operating System Android   My Question or Issue  cant download spotify from the store on the watch,...

Noah

Spotify Star

695 Views

1 replies

0 likes

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UI takes a long time to load when app is freshly opened

PlanPremium Family PlanCountryUSADevice(Samsung Galaxy 7)Operating System(Android Oreo) My Question or IssueWhen I open the spotify app on my phone and go to a playlist, I click on the 'dots' next to a song for 'more options', the menu screen doesn't...

Casual Listener

  Plan Premium Family Plan Country USA Device (Samsung Galaxy 7) Operating System (Android Oreo)   My Question or Issue When I open the spotify app on my phone and go to a p...

osornios

Spotify Star

696 Views

1 replies

2 likes

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Spotify keeps skipping or pausing songs on Samsung J3

My Spotify app on my Samsung Galaxy J3 has recently started constantly pausing or skipping to random other songs in the playlist when I'm listening to it on the go. It seems to have gotten worse over the last few days, to the point that the app is co...

Newbie

My Spotify app on my Samsung Galaxy J3 has recently started constantly pausing or skipping to random other songs in the playlist when I'm listening to it on the go. It seems to have gotten worse over...

osornios

Spotify Star

531 Views

1 replies

0 likes

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Spotify Android App Live Wallpaper

For the moving backgrounds/videos that accompany certain songs on the Android app, is there a way to save these looped images so that they can be used as a wallpaper? The one I am looking for specifically is for the song Ritual by Rita Ora, Tiesto, a...

Visitor

  For the moving backgrounds/videos that accompany certain songs on the Android app, is there a way to save these looped images so that they can be used as a wallpaper? The one I am looking for...

osornios

Spotify Star

2018 Views

1 replies

0 likes

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Cant download songs on my device.

Been using android. My device cannot download songs. Why? I tried to remove all devices already but I still could not download it.

Visitor

Been using android. My device cannot download songs. Why? I tried to remove all devices already but I still could not download it. 

osornios

Spotify Star

498 Views

1 replies

0 likes

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Solved!! App not working following restart

PlanPremiumCountryUKDeviceHonor 9 LiteOperating SystemAndroid 92 My Question or IssueFollowing a restart of my phone I attempted to launch Spotify, it then asked me to log in with username/password (unusual as it wouldn't normally do so) which I did....

Casual Listener

  Plan Premium Country UK Device Honor 9 Lite Operating System Android 92   My Question or Issue Following a restart of my phone I attempted to launch Spotify, it then asked me t...

Noah

Spotify Star

2373 Views

3 replies

0 likes

Android 9
App closing
App doesn’t work
log
Log in problem
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Superuser Contribution [Android] Night mode not displaying when sharing to Facebook Messenger

Plan Premium Country United Kingdom Device Samsung Galaxy S10+ Operating System Android P My Question or Issue When I share via Facebook Messenger, the select contact page that comes up shows the old Messenger design. This doesn't happen with any oth...

Regular

Plan Premium Country United Kingdom Device Samsung Galaxy S10+ Operating System Android P   My Question or Issue When I share via Facebook Messenger, the select contact page ...

Greigybear

Regular

2101 Views

7 replies

0 likes

Android
Spotify
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Spotify won't pause music when the phone's locked

Hi, I'm having issues with Spotify. Device: Samsung Galaxy S10+OS: Android 9So this kinda topic has already been opened, and it's now also in the FAQ. And the answer is "Just reinstall the app." Geee thanks. Though I wouldn't blame you if it worked f...

Casual Listener

Hi, I'm having issues with Spotify.   Device: Samsung Galaxy S10+ OS: Android 9 So this kinda topic has already been opened, and it's now also in the FAQ. And the answer is "Just reinstall t...

SpeedRunHunter

Casual Listener

714 Views

1 replies

0 likes

pause
Reporting an issue
Spotify won't pause
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The new update is a confusing mess

This update, and the concept of the Liked Songs playlist is a mess. The most basic feature in any music player - shuffle all songs - seems to be impossible now. The concept of simply saving songs to your library? Out the window. The way things are se...

Newbie

This update, and the concept of the Liked Songs playlist is a mess. The most basic feature in any music player - shuffle all songs - seems to be impossible now. The concept of simply saving songs to ...

smiff1985

Visitor

4197 Views

14 replies

52 likes

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Widget removal explanation?

It's been over two weeks since you removed the widget and linked to a post supposed to explain why, but all it contained was a short messege that said that the widget had been retired. So I was wondering if the people you have working costumer relati...

Casual Listener

It's been over two weeks since you removed the widget and linked to a post supposed to explain why, but all it contained was a short messege that said that the widget had been retired. So I was wonde...

Loxer

Community Legend

1793 Views

4 replies

4 likes

Explanation
Removal
Widget
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