Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111011 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
223473 Views
143 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
580540 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
478014 Views
577 replies
40 likes
PlanPremiumCountryUnited States DeviceSamsung Galaxy S10EOperating SystemAndroid My Question or IssueI have seen other posts on this forum with the same issue but with no answers to them, and I am having the exact same issue. My issue is that my musi...
Plan Premium Country United States Device Samsung Galaxy S10E Operating System Android My Question or Issue I have seen other posts on this forum with the same issue but with n...
Spotify Legend
5949 Views
4 replies
2 likes
PlanPremiumCountryUnited statesDeviceSamsung Galaxy 9 My Question or IssueWhenever I start to listen to music or even when I am offline and have the app closed, playlists and songs that I didn't listen to suddenly pop up and suddenly interrupt other ...
Plan Premium Country United states Device Samsung Galaxy 9 My Question or Issue Whenever I start to listen to music or even when I am offline and have the app closed, playlists and son...
Community Legend
1176 Views
4 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy S10+Operating SystemAndroid Pie My Question or IssueWhen I Play music, no matter how my internet connection is or i have downloaded the track, it suddenly stops but it's not Paused. Sometimes it continues...
Plan Premium Country Germany Device Samsung Galaxy S10+ Operating System Android Pie My Question or Issue When I Play music, no matter how my internet connection is or i have...
Community Legend
654 Views
1 replies
0 likes
PlanPremium (Family Plan)CountryAustraliaDeviceGalaxy S10Operating SystemAndroid 9 ‘Pie’ My Question or IssueHey everyone, first timer here so bear with me. I’ve been using the Spotify Family Plan with my family as per normal for about a year. Lately...
Plan Premium (Family Plan) Country Australia Device Galaxy S10 Operating System Android 9 ‘Pie’ My Question or Issue Hey everyone, first timer here so bear with me🙈. ...
Community Legend
957 Views
1 replies
0 likes
I'm an extremely satisfied Spotify listener and my device is OPPO A3s and my operating system is Android. For the past few days my Spotify has been acting funny. I mean that when I plug in my earphones and try to listen to the songs the song keeps on...
I'm an extremely satisfied Spotify listener and my device is OPPO A3s and my operating system is Android. For the past few days my Spotify has been acting funny. I mean that when I plug in my ...
Community Legend
1367 Views
4 replies
0 likes
Hallo zusammen,seit gestern kann ich meine Spotify App nicht starten. Sie stürzt eigentlich sofort nach dem öffnen wieder ab. Es erscheint kurz der gräuliche Hintergrund der App und das wars dann.Ich habe sie bereits deinstalliert, Cache gelöscht etc...
Hallo zusammen, seit gestern kann ich meine Spotify App nicht starten. Sie stürzt eigentlich sofort nach dem öffnen wieder ab. Es erscheint kurz der gräuliche Hintergrund der App und das wars dann. ...
Community Legend
2162 Views
1 replies
0 likes
Hi, I own a Samsung M30 mobile with the latest software and using the latest Spotify app (premium). The issue is that the Downloaded Songs stay for OFFLINE USE only for 24 hours. Every morning, all the songs are removed and downloaded through WiFi au...
Hi, I own a Samsung M30 mobile with the latest software and using the latest Spotify app (premium). The issue is that the Downloaded Songs stay for OFFLINE USE only for 24 hours. ...
Community Legend
778 Views
1 replies
0 likes
PlanPremiumCountrySwedenDeviceHTCOperating Sys Android My Question or IssueSpotify stops after a few secounds on my mobile, when using my computer it works fine. I've re installed the app two times without solving the issue. Problem stared yeasterday...
Plan Premium Country Sweden Device HTC Operating Sys Android My Question or Issue Spotify stops after a few secounds on my mobile, when using my computer it works fine. I've re...
Community Legend
471 Views
1 replies
0 likes
PlanPremium familyCountryUS (currently outside but the plan was purchased there)DevicePocophone f1Operating SystemLineage OS 16, android 9 My Question or IssueFor the past few months Spotify hasn't been able to connect to the internet while using cel...
Plan Premium family Country US (currently outside but the plan was purchased there) Device Pocophone f1 Operating System Lineage OS 16, android 9 My Question or Issue For the past fe...
Composer
654 Views
1 replies
0 likes
PlanPremiumCountryNorway DeviceHonor 9 liteOperating Systemandroid My Question or IssueHey spotify I've recently update spotify app to the newest update and with new update I lost my all playlist they are not deleted just they are not in my libery as...
Plan Premium Country Norway Device Honor 9 lite Operating System android My Question or Issue Hey spotify I've recently update spotify app to the newest update and wi...
Composer
496 Views
1 replies
0 likes
Simply put, I googled how to share Spotify songs to Instagram stories and I can't do it! As an artist this is frustrating because I'd love to do so. When I Googled this I saw responses here from Spotify saying it will be added but they have not added...
Simply put, I googled how to share Spotify songs to Instagram stories and I can't do it! As an artist this is frustrating because I'd love to do so. When I Googled this I saw responses here ...
Composer
558 Views
1 replies
0 likes
PlanPremium CountryMexico DeviceSamsung Galaxy S7 Active Operating SystemAndroid 8.0 Issue Hello everyone Using prepaid card , my premium account on android premium features or options appear saying : Not avaliable at this time
Plan Premium Country Mexico Device Samsung Galaxy S7 Active Operating System Android 8.0 Issue Hello everyone Using prepaid card , my premium acc...
Composer
501 Views
1 replies
0 likes
PlanPremiumCountryAustriaDeviceSamsungGalaxy S8Operating SystemAndroid My Question or IssueEverytime i wanna download my playlist of the localfiles the download stops after the half of the songs.
Plan Premium Country Austria Device SamsungGalaxy S8 Operating System Android My Question or Issue Everytime i wanna download my playlist of the localfiles the download stops...
Spotify Legend
785 Views
2 replies
0 likes
PlanFree/PremiumCountryRomaniaDeviceAndoridOperating SystemAndroidMy Question or IssueEverytime when I open the spotift, it request to log in. I have uninstalled it and reinstalled, but same.
Plan Free/Premium Country Romania Device Andorid Operating System Android My Question or Issue Everytime when I open the spotift, it request to log in. I have uninstalled it and reinstalled,...
Community Legend
684 Views
1 replies
0 likes
PlanPremium (1year subsciption)CountryindiaDeviceone plus 7Operating System Android pieMy Question or Issue
Plan Premium (1year subsciption) Country india Device one plus 7 Operating System Android pie My Question or Issue
Community Legend
565 Views
1 replies
0 likes
PlanPremiumCountryIndiaDeviceMoto one powerOperating System My Question or IssueI am getting a blank screen when I try to open the app ,but other functions such as search work fine. I tried a clean reinstall ,but even that did not work. Screenshot at...
Plan Premium Country India Device Moto one power Operating System My Question or Issue I am getting a blank screen when I try to open the app ,but other functions such as search wor...
Community Legend
576 Views
1 replies
0 likes
PlanFree/PremiumCountryIndonesiaDeviceSamsung Galaxy S10+Operating SystemAndroid Pie I was charging my phone this morning, i have no recent apps open and i haven't open spotify in a day, but while i was charging my phone suddenly spotify started play...
Plan Free/Premium Country Indonesia Device Samsung Galaxy S10+ Operating System Android Pie I was charging my phone this morning, i have no recent apps open and i haven't open spotify...
Community Legend
621 Views
1 replies
0 likes
PlanPremiummCountrySwedenDeviceSamsung Galaxy s5 neoMy Question or IssueThis is gonna take some explaining, my playlist don't play in the order shown. I don't have shuffle on, I've never used shuffle my intire time using spotify. I have this really l...
Plan Premiumm Country Sweden Device Samsung Galaxy s5 neo My Question or Issue This is gonna take some explaining, my playlist don't play in the order shown. I don't have shuffle on, I've neve...
Spotify Legend
1506 Views
3 replies
1 likes
PlanFree/PremiumCountryBrazilDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSome songs gone grey and cant be played. Other songs in same record list are shown and p...
Plan Free/Premium Country Brazil Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Some so...
Community Legend
898 Views
3 replies
1 likes
I just got an Philips as111 docking station for android. I have spotify premium but my docking station won't play music from spotify. It works with the standard music player on my Samsung gs2 but not with spotify? Can someone help me? Greats,
I just got an Philips as111 docking station for android. I have spotify premium but my docking station won't play music from spotify. It works with the standard music player on my Samsung gs2 but not...
Casual Listener
1851 Views
1 replies
2 likes
