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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194514 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194514 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535714 Views

78 replies

3 likes

  • 535714 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439297 Views

565 replies

37 likes

Account
Free
  • 439297 Views
  • 565 replies
  • 37 likes

Superuser Contribution I can't play new songs and only can listen my lists shuffled

PlanFreeCountryHungaryDeviceSamsung GalaxyOperating SystemAndroid My Question or IssueI registered on Spotify 10 days ago. Everything was OK, I made playlists, searched for new songs and albums and liked them, etc. I was able to listen my playlists o...

Casual Listener

Plan Free Country Hungary Device Samsung Galaxy Operating System Android   My Question or Issue I registered on Spotify 10 days ago. Everything was OK, I made playlists, searched for n...

Petya

Community Legend

803 Views

3 replies

0 likes

  • 803 Views
  • 3 replies
  • 0 likes

Superuser Contribution Samsung Galaxy S10: Music Stops Playing After Screen Is Locked on Bluetooth

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10Operating SystemAndroid 9 Pie My Question or IssueMy music will stop playing a few seconds after I lock my screen. It seems to only be happening on Bluetooth, as when I disconnect it seems to wor...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy S10 Operating System Android 9 Pie   My Question or Issue My music will stop playing a few seconds after I lock my screen. It s...

Petya

Community Legend

5751 Views

3 replies

2 likes

bluetooth
Help
music stops playing
Power Saver
Samsung
  • 5751 Views
  • 3 replies
  • 2 likes

Superuser Contribution Idea: Can we make our Recently Played list more accessible on mobile?

PlanPremiumCountryUnited States of AmericaDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueCould the wonderful engineers at Spotify make the Recently Played list more accessible on mobile? Currently on mobile, the user has to pe...

Casual Listener

Plan Premium Country United States of America Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue Could the wonderful engineers at Spotify make the Recent...

Petya

Community Legend

5462 Views

1 replies

2 likes

  • 5462 Views
  • 1 replies
  • 2 likes

Superuser Contribution hi

i have a Coolpad Legacy Go Andriod phone and every song i play skips for a brief second any idea how to fix?

Casual Listener

i have a Coolpad Legacy Go Andriod phone and every song i play skips for a brief second any idea how to fix?  

Petya

Community Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Superuser Contribution Following a friend

PlanFreeCountryIndiaDeviceOnePlus 5TOperating SystemAndroid Pie My Question or IssueThere's no option of following people on android app.Even in profile section there's no option to view your followers and following.It's disappointing that Spotify is...

Casual Listener

Plan Free Country India Device OnePlus 5T Operating System Android Pie   My Question or Issue There's no option of following people on android app. Even in profile section there's no ...

ashutoshverma

Casual Listener

654 Views

2 replies

0 likes

  • 654 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can a long-press aspect be added to the Rewind button to select the Previous Track

Can a long-press aspect be added to the Rewind button to select the Previous Track? Or, to bring up a menu of recently played tracks or playlists?

Visitor

Can a long-press aspect be added to the Rewind button to select the Previous Track?   Or, to bring up a menu of recently played tracks or playlists?

Petya

Community Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Superuser Contribution no search available on latest android auto

I am running android auto on a google pixel with the latest version of android auto and android 10.spotify works well but I cannot search for song even when I am parked. normally apps on AA hide the search field when the car is moving but then reappe...

Newbie

I am running android auto on a google pixel with the latest version of android auto and android 10. spotify works well but I cannot search for song even when I am parked. normally apps on AA hide th...

Peter

Spotify Legend

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

Superuser Contribution Current User Interface

I have been using another phone and had no disk space so I didn't update spotify, but after I changed my phone I downloaded an updated version and I don't think the current interface is user friendly at all. We could search a song in our playlist wit...

Visitor

I have been using another phone and had no disk space so I didn't update spotify, but after I changed my phone I downloaded an updated version and I don't think the current interface is user friendly...

Petya

Community Legend

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Library is an absolute mess now

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy / Acer LaptopOperating SystemAndroid / Windows 10 My IssueEver since this god-awful update my library has been in shambles. -Should have just made it so I am automatically following the artist I alr...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy / Acer Laptop Operating System Android / Windows 10   My Issue Ever since this god-awful update my library has been in shambles...

Petya

Community Legend

676 Views

1 replies

2 likes

  • 676 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution I have an SD card but I cannot open other to save my downloaded music there.

PlanPremiumCountryUSDevicePablano. VLE5Operating SystemAndroid 8.1.0 My Question or IssueI have an SD card but I cannot open other to save my downloaded music there.

Casual Listener

Plan Premium Country US Device Pablano. VLE5 Operating System Android 8.1.0   My Question or Issue I have an SD card but I cannot open other to save my downloaded music there.

Peter

Spotify Legend

768 Views

3 replies

0 likes

  • 768 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bass dial missing on S10+

Plan: premiumCountry: UK Device: Samsung S10+Operating System: I've just upgraded my phone from a S8 to S10+. Then I noticed that the sound of my Spotify songs were different. When I checked the equaliser, I noticed that the bass/treble and instrumen...

Casual Listener

Plan: premium Country: UK   Device: Samsung S10+ Operating System:   I've just upgraded my phone from a S8 to S10+. Then I noticed that the sound of my Spotify songs were different. W...

Peter

Spotify Legend

1850 Views

3 replies

0 likes

  • 1850 Views
  • 3 replies
  • 0 likes

Superuser Contribution My downloaded music has all disappeared. I'm livid.

None of the below information is required. However, the more you provide the easier it will be for us to try Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have used premium for years. Now suddenly, i go on holiday, to ...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question...

Petya

Community Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't go to playlist radio

PlanPremiumCountryUSADeviceSamsung Galaxy S7, Web PlayerOperating SystemAndroid Oreo, Windows 10 My Question or IssueI have a playlist of my favorite songs, and when I try to go to playlist radio on my phone, it says that the playlist radio isn't ava...

Newbie

Plan Premium Country USA Device Samsung Galaxy S7, Web Player Operating System Android Oreo, Windows 10   My Question or Issue I have a playlist of my favorite songs, and when I t...

Petya

Community Legend

566 Views

1 replies

1 likes

  • 566 Views
  • 1 replies
  • 1 likes

Superuser Contribution suggest playlists when adding a song to a playlist

Hi Guys, When I add a song to a playlist on android, I often have to navigate a bit through folders to get to the playlist I want. When adding a couple of songs this can become quite tedious. So I figured, how great would it be if, when adding a song...

Newbie

Hi Guys,   When I add a song to a playlist on android, I often have to navigate a bit through folders to get to the playlist I want. When adding a couple of songs this can become quite tedious...

Petya

Community Legend

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Cannot Sync/Download Local Files on Phone

Yesterday, I was able to play my sycned offline songs without any issues.Today as I use the app, all of my local songs are now greyed out and are unable to be played on mobile anymore. I tried re-downloading my songs, but when I set the slider to Dow...

Casual Listener

Yesterday, I was able to play my sycned offline songs without any issues. Today as I use the app, all of my local songs are now greyed out and are unable to be played on mobile anymore.  I tri...

l3ml

Casual Listener

3202 Views

3 replies

0 likes

  • 3202 Views
  • 3 replies
  • 0 likes

Spotify unpauses by accident

PlanPremiumDeviceBlackberry Key2Operating SystemAndroid Oreo I have a physical pause/unpause button on my Blackberry Key2 (Oreo 8 point something). In fact, it's a "convenience key" that I programmed with a 3rd party app (Button Mapper) to work as su...

Music Fan

Plan Premium Device Blackberry Key2 Operating System Android Oreo   I have a physical pause/unpause button on my Blackberry Key2 (Oreo 8 point something). In fact, it's a "convenience key...

568 Views

0 replies

0 likes

  • 568 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify repeatedly stops playing for a few seconds (or longer) when screen is off

PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy S9Operating SystemAndroid version 9 My Question or IssueWhen my screen is off, there is a very random and unpredictable issue where the music suddenly stops playing. Generally it doesn't restart until...

Visitor

Plan Premium Country Switzerland Device Samsung Galaxy S9 Operating System Android version 9   My Question or Issue When my screen is off, there is a very random and unpredictable issu...

pisuicas

Casual Listener

10047 Views

15 replies

3 likes

  • 10047 Views
  • 15 replies
  • 3 likes

Solved!! Saving an album doesnt add to my library.

Hi I'm not sure if this is normal or not ,but it's a little frustrating. Whenever I want to save a whole album to my library it doesnt save eventhough it says it is. So then I have to individually like each song for them to be in there. Anyone have a...

Newbie

Hi I'm not sure if this is normal or not ,but it's a little frustrating. Whenever I want to save a whole album to my library it doesnt save eventhough it says it is. So then I have to individually li...

Emilia_8

Community Legend

773 Views

1 replies

0 likes

  • 773 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Menu Option disappeared with recent update?

PlanPremium CountryNew Zealand DeviceSamsung Galaxy S8 Operating SystemOne UI Android Version 9 My Question or Issue Spotify seems to have eradicated the playlist menu option with the recent update for Android. It doesn't show up on Your Library, or ...

Casual Listener

Plan Premium   Country New Zealand   Device Samsung Galaxy S8   Operating System One UI Android Version 9   My Question or Issue   Spotify seems to have eradica...

jclark_musician

Casual Listener

1252 Views

4 replies

2 likes

Playlists
  • 1252 Views
  • 4 replies
  • 2 likes

Superuser Contribution I can't share the music i has listen to Instagram stories

PlanPremium to StudentsCountryBrazilDevice(Motorola Moto G5S)Operating System(Android 8.1.0) My Question or Issue Don't appears the button to share the music on Instagram stories, what's happening? below one photo that discription my issue.Thanks in ...

Visitor

Plan Premium to Students Country Brazil Device (Motorola Moto G5S) Operating System (Android 8.1.0)   My Question or Issue   Don't appears the button to share the music on Instag...

Daisy

Spotify Legend

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes