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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118558 Views

27 replies

4 likes

  • 118558 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238952 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238952 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599876 Views

79 replies

3 likes

  • 599876 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492535 Views

581 replies

42 likes

Account
Free
  • 492535 Views
  • 581 replies
  • 42 likes

Superuser Contribution Music Randomly Pausing

PlanPremium FamilyCountryAustraliaDevice(Samsung Galaxy S9+)Operating System(Android 9) My Question or IssueMusic randomly pausing every 10-30ish seconds after the screen locks, and resumes after another 10-30ish seconds or if any button on the phone...

Regular

Plan Premium Family Country Australia Device (Samsung Galaxy S9+) Operating System (Android 9)   My Question or Issue Music randomly pausing every 10-30ish seconds after the screen loc...

Petya

Community Legend

1662 Views

3 replies

4 likes

  • 1662 Views
  • 3 replies
  • 4 likes

Recently Added Sort option sorts album tracks in reverse order

My Question or IssueI encounter the following bug: I sort a playlist by Recently Added and this will generally sort by Album - Newest Added to Oldest and then the tracks within the albums by first to last (eg. 1-10). However, when I play something no...

Visitor

  My Question or Issue I encounter the following bug:   I sort a playlist by Recently Added and this will generally sort by Album - Newest Added to Oldest and then the tracks within the...

un-bel-di

Music Fan

801 Views

1 replies

3 likes

  • 801 Views
  • 1 replies
  • 3 likes

Superuser Contribution App freezes when clicking on artists/search

PlanPremium DeviceXiaomi redmi note 4Operating SystemLatest Android My Question or IssueSo I open up artists section to choose what to play. When I click an artist, the app freezes for 10 seconds+ and meanwhile I cant do anything. If I go from artist...

Newbie

  Plan Premium   Device Xiaomi redmi note 4 Operating System Latest Android   My Question or Issue So I open up artists section to choose what to play. When I click an artist...

Petya

Community Legend

630 Views

1 replies

0 likes

  • 630 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems Spotify after Android update

Hi everybody! After the last total (Android) update on my Huawei P20 Lite, I have several issues with my spotify premium. At first, it did not start at all, leaving me with a black screen and then totally shutting down Spotify while trying to open it...

Visitor

Hi everybody! After the last total (Android) update on my Huawei P20 Lite, I have several issues with my spotify premium. At first, it did not start at all, leaving me with a black screen and then to...

Petya

Community Legend

2347 Views

1 replies

0 likes

Android
emui
huawei
Huawei P20
Update
  • 2347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Waiting to Download

Everytime I leave wifi, my phone says 'waiting to download'. It also deletes random songs, which it then redownloads when I go back to wifi. PlanPremiumCountryUKDeviceSamsung Galaxy S9+Operating SystemAndroid

Visitor

Everytime I leave wifi, my phone says 'waiting to download'. It also deletes random songs, which it then redownloads when I go back to wifi.   Plan Premium Country UK Device Samsung Galax...

Petya

Community Legend

839 Views

1 replies

1 likes

  • 839 Views
  • 1 replies
  • 1 likes

Superuser Contribution music stop from no where

i play songs and after sometime its stop and when i touching the phone its strat working and then stop again then i another time touchingthe phone and its stars to plays again

Newbie

i play songs and after sometime its stop and when i touching the phone its strat working and then stop again then i another time touching the phone and its stars to plays again  

Petya

Community Legend

597 Views

1 replies

1 likes

  • 597 Views
  • 1 replies
  • 1 likes

Cannot add album to homescreen of phone

PlanPremiumCountryUKDeviceOnePlus 6tOperating SystemAndroid 9 Pie My Question or IssueAndroid app has just updated and can't find the feature to add an album or playlist to the homescreen of the phoneHas it been removed? Thanks

Newbie

Plan Premium Country UK Device OnePlus 6t Operating System Android 9 Pie   My Question or Issue Android app has just updated and can't find the feature to add an album or playlist to t...

osornios

Spotify Star

1379 Views

1 replies

6 likes

  • 1379 Views
  • 1 replies
  • 6 likes

Buggy Behind the Lyrics

Behind the lyrics bar blocks the creator of canvas on android 9 samsung galaxy a7 2018

Visitor

Behind the lyrics bar blocks the creator of canvas on android 9 samsung galaxy a7 2018  

512 Views

0 replies

0 likes

  • 512 Views
  • 0 replies
  • 0 likes

Spotify stops after the first song or jumps back to it and then stops.

PlanPremium FamilyDeviceSony Xperia XZ1 CompactOperating SystemAndroid PieMy Question or IssueHej!I have the problem that sometimes when I try to play an album in the app it just stops after the first song. If I select a random song of the album to b...

Visitor

Plan Premium Family Device Sony Xperia XZ1 Compact Operating System Android Pie My Question or Issue Hej! I have the problem that sometimes when I try to play an album in the app it just stop...

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes

how to reset connect devices

how to reset connect devices without reinstalling spoity? 

Music Fan

how to reset connect devices without reinstalling spoity?  

734 Views

0 replies

0 likes

  • 734 Views
  • 0 replies
  • 0 likes

desktop

Spoiler (Highlight to read)My problem - Spotify on a Pixel phone, doesn't work after switching to the desktop. When the screen is off, it will run normally, in the background and after switching to another application it's also everything OK. Only if...

Visitor

  My problem - Spotify on a Pixel phone, doesn't work after switching to the desktop. When the screen is off, it will run normally, in the background and after switching to another application ...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify app no longer shows Sonos speaker as an option

PlanPremiumCountryUKDeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueMy Sonos Play 1 speaker no longer shows up as an output device in the "Connect to a device" screen on the Spotify app. I can use the Sonos app without a problem ...

Roadie

Plan Premium Country UK Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue My Sonos Play 1 speaker no longer shows up as an output device in the "Connect to a d...

DIEG00

Casual Listener

1813 Views

2 replies

0 likes

  • 1813 Views
  • 2 replies
  • 0 likes

Superuser Contribution like in notification window makes window disappear on android 10

PlanPremiumCountryDEDeviceGoogle Pixel 3Operating SystemAndroid 10 My Question or Issuewhen i tap the heart icon in the notification window, it makes the notification window disappear. however, when the next song starts playing it comes back.(just wa...

Regular

Plan Premium Country DE Device Google Pixel 3 Operating System Android 10   My Question or Issue when i tap the heart icon in the notification window, it makes the notification window ...

olivrstal

Regular

905 Views

3 replies

1 likes

  • 905 Views
  • 3 replies
  • 1 likes

Can't turn Waze off

I don't use waze, before today I had no idea of what it was, and I certainly don't have it installed on my phone. But loading up Spotify on my phone, connected to my electric drumkit via bluetooth, its automatically decided that I'm driving a car and...

Regular

I don't use waze, before today I had no idea of what it was, and I certainly don't have it installed on my phone. But loading up Spotify on my phone, connected to my electric drumkit via bluetooth, i...

519 Views

0 replies

0 likes

  • 519 Views
  • 0 replies
  • 0 likes

CAN'T PLAY LOCAL SONGS

PlanPremiumCountryTurkeyDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueWhen I try to play a local song it says ''Spotify can't play this right now. If you have the file on your computer you can import it.'' It only plays one song f...

Visitor

Plan Premium Country Turkey Device Samsung Galaxy 9 Operating System Android   My Question or Issue When I try to play a local song it says ''Spotify can't play this right now. If you ...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Daily Mix not working right

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I get to the end of my Daily Mixes songs continue playing but it wont let me see anymor...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System       (iOS 10, Android Oreo, Windows 10,etc.)   My Qu...

492 Views

0 replies

1 likes

  • 492 Views
  • 0 replies
  • 1 likes

Google assistent intterupst when using headphones

Hey everyone, Im not able to listen to Spotify anymore with headphones. Whenever I play Spotify through headphones the Google Asisstant keeps popping up ready for me to ask a question . I can't listen to anything for more than a few seconds before it...

Visitor

Hey everyone,   Im not able to listen to Spotify anymore with headphones.   Whenever I play Spotify through headphones the Google Asisstant keeps popping up ready for me to ask a questi...

416 Views

0 replies

1 likes

  • 416 Views
  • 0 replies
  • 1 likes

Direct song links play random song from album

PlanPremiumCountryThe Netherlands DeviceOnePlus 3TOperating SystemAndroid Pie My Question or IssueWhen I currently share a song through the share function in Spotify and generate the open.spotify.com.track/ link, and I subsequently click this link I ...

Casual Listener

Plan Premium Country The Netherlands   Device OnePlus 3T Operating System Android Pie   My Question or Issue When I currently share a song through the share function in Spotify...

bbqribs

Visitor

1252 Views

1 replies

4 likes

  • 1252 Views
  • 1 replies
  • 4 likes

Multiple same songs from the same artist

PlanPremiumCountryMalaysiaDeviceAny deviceOperating SystemAll My Question or IssueWhy do i have multiple SAME songs from one artist? for example, i have 4 IDENTICAL 'STITICHES BY SHAWN MENDES' and many others... this then doubles my number of songs s...

Newbie

Plan Premium Country Malaysia Device Any device Operating System All   My Question or Issue Why do i have multiple SAME songs from one artist? for example, i have 4 IDENTICAL 'STITICHE...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

UK - Voice Control Spotify from Android Phone to skip songs (non-Alexa)

PlanPremiumCountryUK DeviceSamsung Galaxy 8+Operating SystemAndroid PIE My Question or IssueMy Spotify works fime with Alexa onto my Spotify enabled Yamaha Receiver, Denon HEOS soundbar, and normal Echo devices however ....I want to connect my phone ...

Casual Listener

Plan Premium Country UK   Device Samsung Galaxy 8+ Operating System Android PIE   My Question or Issue My Spotify works fime with Alexa onto my Spotify enabled Yamaha Receiver,...

626 Views

0 replies

0 likes

  • 626 Views
  • 0 replies
  • 0 likes