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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

1594 Views

0 replies

6 likes

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Superuser Contribution Can't receive phone calls when using Spotify in my car

PlanPremiumCountryIndonesia DeviceREDMI K20 proOperating SystemAndroid 9 My Question or IssueWhenever I use Spotify in my car and a call comes in, the music will stop for a second then continue playing. My ringtone didn't play and there was nothing o...

Casual Listener

Plan Premium Country Indonesia  Device REDMI K20 pro Operating System Android 9   My Question or Issue Whenever I use Spotify in my car and a call comes in, the music will stop fo...

Daisy

Spotify Legend

1177 Views

1 replies

0 likes

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Solved!!Superuser Contribution I can't change the volume on my Xbox One

PlanFreeCountryUnited StatesDeviceMicrosoft Xbox One, Samsung Galaxy J7 AndroidOperating SystemAndroid OS 7.1.1 My Question or IssueI can't change the volume from my Xbox one, even while listening to music on it. I can only change the volume from my ...

Casual Listener

Plan Free Country United States Device Microsoft Xbox One, Samsung Galaxy J7 Android Operating System Android OS 7.1.1   My Question or Issue I can't change the volume from my Xbox one...

Daisy

Spotify Legend

11363 Views

3 replies

0 likes

Ongoing Issues
Xbox One
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Superuser Contribution app waiting for download

PlanPremiumCountryCanadaDeviceSamsung Galaxy 8Operating SystemAndroid 9 My Question or Issueapp had started stopping through songs, crashing etc. I uninstalled it and now can't reinstall 'waiting for download'. Found out about clearing cache etc afte...

Visitor

  Plan Premium Country Canada Device Samsung Galaxy 8 Operating System Android 9   My Question or Issue app had started stopping through songs, crashing etc.  I uninsta...

Daisy

Spotify Legend

414 Views

1 replies

1 likes

  • 414 Views
  • 1 replies
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cannot download local files to my mobile device

PlanPremium/Family PlanCountryUSADeviceSamsung Galaxy S10Operating SystemWindows 10Spotify VersionMobile: 8.5.21.754/Desktop 1.1.14.475.g566c8bebMy Question or IssueOkay so I am completely at my wit's end here. I have followed every instruction to th...

Newbie

Plan Premium/Family Plan Country USA Device Samsung Galaxy S10 Operating System Windows 10 Spotify Version Mobile: 8.5.21.754/Desktop 1.1.14.475.g566c8beb My Question or Issue Okay so...

330 Views

0 replies

0 likes

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download local files on offline mode

PlanPremiumDeviceHuawei P10 LiteOperating SystemAndroid Oreo 8.0.0 hi everyonei've read this article https://support.spotify.com/us/using_spotify/features/listen-to-local-files/ about how to add your local files to pc and mobile devices but the probl...

Visitor

Plan Premium Device Huawei P10 Lite Operating System Android Oreo 8.0.0   hi everyone i've read this article https://support.spotify.com/us/using_spotify/features/listen-to-loc...

475 Views

0 replies

0 likes

Android
local files
Mobile
offline mode
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Google Clock "Couldn't connect to Spotify"

PlanPremiumCountryUnited KingdomDeviceOnePlus 6TOperating SystemAndroid Pie 9 My Question or IssueI cannot seem to get Spotify connected to my Google Clock app. I've tried restarting the phone, reinstalling Spotify and clearing the cache in between. ...

Visitor

Plan Premium Country United Kingdom Device OnePlus 6T Operating System Android Pie 9   My Question or Issue I cannot seem to get Spotify connected to my Google Clock app. I've tried re...

803 Views

0 replies

4 likes

Connections
Google Clock
OnePlus 6t
  • 803 Views
  • 0 replies
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New Update Storage problem

With the new Update, there is no way to configure an external Storage (sd card) in the app. The menu item it dissapear and you can only download the music in the internal storage of the mobile.

Visitor

With the new Update, there is no way to configure an external Storage (sd card) in the app. The menu item it dissapear and you can only download the music in the internal storage of the mobile.

264 Views

0 replies

0 likes

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Spotify not playing downloaded playlists on my car stereo

PlanPremiumCountryUSADeviceEonon GA2178 Operating SystemAndriod 9My Question or IssueI have a car stereo that runs on android 9. I downloaded spotify on it and the app works fine most of the time. The issue I have is that it plays my downloaded playl...

Visitor

Plan Premium Country USA Device Eonon GA2178  Operating System Andriod 9 My Question or Issue I have a car stereo that runs on android 9. I downloaded spotify on it and the app works fi...

307 Views

0 replies

0 likes

Offline Android
Offline playlists unavailable
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Solved!!Superuser Contribution Random play with daily mix

Hello, It has been a few week since I have got issues with daily mix. In fact, the songs just play randomly. I have been trying to stop it by going into the parameter without finding the double arrows. And even when I find it, it is gray and I can't ...

Casual Listener

Hello,  It has been a few week since I have got issues with daily mix. In fact, the songs just play randomly. I have been trying to stop it by going into the parameter without finding the doubl...

Daisy

Spotify Legend

1983 Views

5 replies

0 likes

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Spotify Playlists are **bleep** and keep on changing order

PlanPremiumCountryUkDeviceAll My Question or IssueMy playlists keep changing order. All albums in my playlists are going back to front, and then the songs seem to play in a random order from said album. To fix, everytime I open the playlist if I've p...

Casual Listener

Plan Premium Country Uk Device All   My Question or Issue My playlists keep changing order. All albums in my playlists are going back to front, and then the songs seem to play in a rando...

515 Views

0 replies

0 likes

order
Playlists
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Home album artwork is weird

PlanPremiumCountry Device Operating System My Question or IssueHome album artworks are too big! How to solve it?? Let me know the solution. Thanks.

Music Fan

  Plan Premium Country   Device   Operating System     My Question or Issue Home album artworks are too big! How to solve it?? Let me know the solution. Thanks.

237 Views

0 replies

0 likes

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"Play on Spotify"

Why "play on spotify" button is not present on Instagram. I have tried to uninstall and reinstall Spotify and Instagram both.even I had sacrificed my downloads after resetting my phone. Although JioSaavn -a music streaming app in India is showing tha...

Casual Listener

Why "play on spotify" button is not present on Instagram. I have tried to uninstall and reinstall Spotify and Instagram both.even I had sacrificed my downloads after resetting my phone. Although JioS...

Noah

Spotify Star

400 Views

1 replies

0 likes

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Songs stop after 30 seconds and move on to next song

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, ...

KatieA52

Casual Listener

1868 Views

4 replies

1 likes

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Superuser Contribution Can't share to instagram story

PlanPremiumCountryUSADeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueI can't share music to my instagram story and I've never had the option to. I am doing everything correctly, I have tried clearing cache and reinstalling both app...

Regular

  Plan Premium Country USA Device Samsung Galaxy S7 Operating System Android   My Question or Issue I can't share music to my instagram story and I've never had the option to. I ...

Heartkinz17

Regular

826 Views

2 replies

0 likes

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Solved!! Shuffle persists beyond current playlist

PlanPremiumCountry Device(Moto G6) My Question or IssueI've recently noticed that shuffling a playlist essentially turns on shuffle for the whole app. So if I shuffle all my liked songs, and then decide to play an album(expecting it to play sequentia...

Casual Listener

  Plan Premium Country   Device (Moto G6)     My Question or Issue I've recently noticed that shuffling a playlist essentially turns on shuffle for the whole app. So if ...

Noah

Spotify Star

797 Views

3 replies

0 likes

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Nothing seems to work?

Android My Question or IssueMost things won't play at all, the one's that do play stop after 10 seconds. The web player won't load. I reinstalled, restarted phone etc. Any ideas?

Casual Listener

Android   My Question or Issue Most things won't play at all, the one's that do play stop after 10 seconds. The web player won't load. I reinstalled, restarted phone etc. Any ideas?

Noah

Spotify Star

509 Views

3 replies

0 likes

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Spotify on Note 10/ Frontier s3

Plan Premium swedenCountry swedenDeviceNote 10/Frontier s3Operating SystemAndroid My Question or Issue cant download spotify from the store on the watch, i guess there is no support yet to get spotify to work on the Frontier s3 when its connectet to ...

Visitor

Plan  Premium sweden Country   sweden Device Note 10/Frontier s3 Operating System Android   My Question or Issue  cant download spotify from the store on the watch,...

Noah

Spotify Star

696 Views

1 replies

0 likes

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UI takes a long time to load when app is freshly opened

PlanPremium Family PlanCountryUSADevice(Samsung Galaxy 7)Operating System(Android Oreo) My Question or IssueWhen I open the spotify app on my phone and go to a playlist, I click on the 'dots' next to a song for 'more options', the menu screen doesn't...

Casual Listener

  Plan Premium Family Plan Country USA Device (Samsung Galaxy 7) Operating System (Android Oreo)   My Question or Issue When I open the spotify app on my phone and go to a p...

osornios

Spotify Star

696 Views

1 replies

2 likes

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Spotify keeps skipping or pausing songs on Samsung J3

My Spotify app on my Samsung Galaxy J3 has recently started constantly pausing or skipping to random other songs in the playlist when I'm listening to it on the go. It seems to have gotten worse over the last few days, to the point that the app is co...

Newbie

My Spotify app on my Samsung Galaxy J3 has recently started constantly pausing or skipping to random other songs in the playlist when I'm listening to it on the go. It seems to have gotten worse over...

osornios

Spotify Star

533 Views

1 replies

0 likes

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Spotify Android App Live Wallpaper

For the moving backgrounds/videos that accompany certain songs on the Android app, is there a way to save these looped images so that they can be used as a wallpaper? The one I am looking for specifically is for the song Ritual by Rita Ora, Tiesto, a...

Visitor

  For the moving backgrounds/videos that accompany certain songs on the Android app, is there a way to save these looped images so that they can be used as a wallpaper? The one I am looking for...

osornios

Spotify Star

2022 Views

1 replies

0 likes

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