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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

389016 Views

545 replies

34 likes

Account
Free
  • 389016 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8073 Views

0 replies

7 likes

  • 8073 Views
  • 0 replies
  • 7 likes

Using play button on lock screen with Airpods

PlanPremiumCountryLatviaDevice(Samsung Galaxy s10e)Operating System(Android 9)My Question or IssueHello!I just bought Samsung Galaxy s10e. I'm usually listening music with my Airpods. And when I'm with my Airpods I can't pause music on lock screen. W...

Newbie

Plan Premium Country Latvia Device (Samsung Galaxy s10e) Operating System (Android 9) My Question or Issue Hello! I just bought Samsung Galaxy s10e. I'm usually listening music with my Airp...

412 Views

0 replies

0 likes

  • 412 Views
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Superuser Contribution No Spotify app on my Play Store (SONY XPERIA TIPO)

PlanFree/PremiumCountry : FRANCE DeviceSONY XPERIA TIPOOperating SystemANDROID My Question or IssueHi,I'm looking for help : I cannot find the Spotify App on my Google Play Store on my SONY XPERIA TIPO. If there's in indeed no Spotify App for my phon...

Casual Listener

Plan Free/Premium Country : FRANCE   Device SONY XPERIA TIPO Operating System ANDROID   My Question or Issue Hi, I'm looking for help : I cannot find the Spotify App on my Goog...

SONYXPERIATIP0

Casual Listener

1244 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Email on fb changed but it didnt change on spotify

So i changed my fb email like 3 months ago but spotify related emails are still being sent to the old one and on the profile i still see my old one.Thanks for any help

Visitor

So i changed my fb email like 3 months ago but spotify related emails are still being sent to the old one and on the profile i still see my old one. Thanks for any help  

Katerina

Spotify Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play/pause on local screen

PlanPremiumCountryFrancesca DeviceHonor 6Operating SystemAndroid 6.0Spotify 8.5.23.686 and previous My Question or IssueThe play/pause button on lock screen is not working. It sends two events :The music pauses, then immediately restarts.

Visitor

Plan Premium Country Francesca   Device Honor 6 Operating System Android 6.0 Spotify 8.5.23.686 and previous   My Question or Issue The play/pause button on lock  screen&nb...

Katerina

Spotify Legend

799 Views

1 replies

0 likes

Android ui
  • 799 Views
  • 1 replies
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massive battery drain after use with BMW-connected-app

After using spotify in the car via bluetooth,the phone battery is drained 50% in a few hours by the Spotify app (can be seen in battery information in the phone's setting), although the app was closed.When re-opening Spotify the BMW-warning message (...

Visitor

After using spotify in the car via bluetooth, the phone battery is drained 50% in a few hours by the Spotify app (can be seen in battery information in the phone's setting), although the app was clo...

966 Views

0 replies

1 likes

  • 966 Views
  • 0 replies
  • 1 likes

Syncing Local Files to Android

I've been doing a lot of online searching for help on this topic but nothing has been effective. I'm attempting to sync the local files from I put into Windows Spotify to my Android app. I'm on the same network on both devices, signed out and back in...

Regular

I've been doing a lot of online searching for help on this topic but nothing has been effective. I'm attempting to sync the local files from I put into Windows Spotify to my Android app. I'm on the s...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Auto-switch music to phone with Android Auto.

Please add a feature to automatically switch playback to the phone device that has been connected to Android auto.

Newbie

Please add a feature to automatically switch playback to the phone device that has been connected to Android auto.  

412 Views

0 replies

0 likes

  • 412 Views
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Solved!! Lite and Quality

PlanFreeCountry ArgentinaDeviceJ2PrimeOperating SystemAndroid My Question or IssueHi there. I was reading about spotify on blogs and wanted to give it a try. One thing that I need is to save data, so a low quality streaming is what I'm looking for. I...

Casual Listener

Plan Free Country  Argentina Device J2Prime Operating System Android   My Question or Issue Hi there. I was reading about spotify on blogs and wanted to give it a try. One thing t...

Cundo

Casual Listener

5212 Views

4 replies

0 likes

  • 5212 Views
  • 4 replies
  • 0 likes

Spotify doesn't allow me to save anymore music

PlanPremiumCountryUnited StatesDeviceLG Aristo 3Operating SystemAndroid Oreo My Question or IssueI've been having this issue where Spotify doesn't let me save anymore music after having 9300 songs saved. Anyone have any idea how I can resolve this if...

Regular

Plan Premium Country United States Device LG Aristo 3 Operating System Android Oreo   My Question or Issue I've been having this issue where Spotify doesn't let me save anymore mu...

the_gregster12

Music Fan

584 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

The rewind-button does not work on locked screen

PlanPremiumCountryNorwayDeviceSamsung Galaxy Note 10 PlusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe rewind-button is greyed out on my phone when the screen is locked. I can only pause/play and forward. I've tried ...

Visitor

Plan Premium Country Norway Device Samsung Galaxy Note 10 Plus Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The rewind-button is greyed out on m...

368 Views

0 replies

0 likes

  • 368 Views
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Discover weekly is not appearing

PlanPremiumCountryIndiaDeviceMI Redmi 5Operating SystemAndroid Oreo My Question or IssueMy discover weekly and release radar playlists are not appearing on home/made for you/discover tab. I can follow these playlists but it doesn't appears on respect...

Regular

Plan Premium Country India Device MI Redmi 5 Operating System Android Oreo   My Question or Issue My discover weekly and release radar playlists are not appearing on home/made for you/...

565 Views

0 replies

0 likes

Android
made for you
  • 565 Views
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  • 0 likes

Headphones button and lock screen issue

PlanPremiumCountryPolandDeviceSamsung Galaxy Trend plusOperating SystemAndroid 4.2.2 My Question or IssueHello. Two days ago I started getting wierd things happening. I noticed that when I plug my headphones into my phone, spotify has trouble with he...

Visitor

Plan Premium Country Poland Device Samsung Galaxy Trend plus Operating System Android 4.2.2   My Question or Issue Hello. Two days ago I started getting wierd things happening. I notic...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

Android Auto - Can't Browse a large album library

PlanPremiumCountryGermanyDeviceSamsung Galaxy S9 PlusOperating SystemAndroid Pie My Question or IssueMy album library is growing and growing. Recently, I noticed, that I can't browse albums via Android Auto any more. There's just an infinite loading ...

Music Fan

Plan Premium Country Germany Device Samsung Galaxy S9 Plus Operating System Android Pie   My Question or Issue My album library is growing and growing. Recently, I noticed, that I can'...

RmnZ

Regular

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Solved!! Playlists order on android

PlanPremiumCountryPolandDeviceXiaomiOperating SystemAndroid My Question or IssueThe playlist order in my folder gives me cancer. On my desktop spotify it's all in order from the first playlist I made till the latest and on Android it's just the most ...

Casual Listener

  Plan Premium Country Poland Device Xiaomi Operating System Android   My Question or Issue The playlist order in my folder gives me cancer. On my desktop spotify it's all in ord...

Emilia_8

Community Legend

884 Views

3 replies

0 likes

  • 884 Views
  • 3 replies
  • 0 likes

Solved!! Playlists sorting wrong

PlanPremiumCountryDenmarkDeviceHuawei P30 Operating SystemAndroid pie My Question or IssueLately when opening my Spotify app, it sorts my playlist by artist and then song name instead of artist and then album name...When I then sort the playlist by s...

Casual Listener

Plan Premium Country Denmark Device Huawei P30   Operating System Android pie   My Question or Issue Lately when opening my Spotify app, it sorts my playlist by artist and then s...

RasmusKT

Casual Listener

1194 Views

2 replies

2 likes

  • 1194 Views
  • 2 replies
  • 2 likes

Sorting by artist and album doesn't properly sort songs.

PlanPremiumCountryUSDeviceNokia 7 Plus, Samsung S5Operating SystemAndroid 9 My Question or IssueWhenever I sort by artist or album, it shuffles the order of the songs instead of putting them in order of how they appear on the album. Happens on both o...

Newbie

  Plan Premium Country US Device Nokia 7 Plus, Samsung S5 Operating System Android 9   My Question or Issue Whenever I sort by artist or album, it shuffles the order of the songs...

lady_kaitebug

Visitor

1210 Views

1 replies

2 likes

  • 1210 Views
  • 1 replies
  • 2 likes

Superuser Contribution Music pauses and starts playing again randomly

I know this problem has been discussed multiple times but I haven't found an answer so far. As I've written in the topic: the music stops and starts playing again randomly. The intervals last usually from a few seconds to 2-3 minutes and it always ha...

Regular

I know this problem has been discussed multiple times but I haven't found an answer so far.  As I've written in the topic: the music stops and starts playing again randomly. The intervals last ...

ebis

Visitor

1181 Views

5 replies

5 likes

  • 1181 Views
  • 5 replies
  • 5 likes

car view burn

PlanPremiumCountry DeviceSamsung s7 Operating SystemAndroid 8 My Question or IssueThat is one **bleep** of a burn.

Music Fan

Plan Premium Country   Device Samsung s7   Operating System Android 8   My Question or Issue That is one **bleep** of a burn.

320 Views

0 replies

0 likes

  • 320 Views
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Superuser Contribution Oops something went wrong message

PlanPremiumCountryUKDeviceSamsung Galaxy S9 plusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhenever I search for a song or artist I get an error message saying "oops something went wrong, try again later" .... but thi...

Visitor

Plan Premium Country UK Device Samsung Galaxy S9 plus Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Whenever I search for a song or artist I get ...

Petya

Community Legend

716 Views

1 replies

0 likes

  • 716 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stürzt ab wenn ich App öffne

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueDas passiert immer wieder, zwar nicht oft, aber sehr nervig, dass wenn ich eine App öffne Spo...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Das pas...

Petya

Community Legend

12890 Views

1 replies

0 likes

  • 12890 Views
  • 1 replies
  • 0 likes